Csr jobs in Troy, New YorkCreate job alerts

Job DescriptionDescription: Overview: We are currently seeking a reliable and safety-conscious Customer Service Representative to join our team. The CSR will be required to perform computer inventory control for Customer owned computer systems, use proper phone and email etiquette, and conduct office duties in accordance to the facility’s process-oriented environment according to PTL’s requirements. The ideal candidate will be sociable, process oriented, demonstrate an attention to detail and effective communication skills. Key Responsibilities: • Managing customer entries and inventories systems, ensuring accurate record-keeping and timely communication with customers., • Coordinating shipments as necessary, liaising between customers and logistics teams to facilitate efficient transportation., • Scaling in and out trucks while completing proper documentation, adhering to regulatory and company standards., • Utilizing basic math skills to calculate quantities, weights, and measurements accurately., • Following checklists meticulously and completing them properly after training, ensuring adherence to standard operating procedures., • Performing house keeping duties, including cleaning bathrooms, break rooms, disposing of trash, and maintaining office equipment and furniture as assigned by management., • Complying with cross-training to fulfill duties to another customer’s commodity requirements., • Responding to incidents within the extend of training received, participating in practiced mock drills, and reporting all incidents promptly., • Demonstrating proper phone and email etiquette, as well as professionalism in-person interactions with customers and colleagues., • Ability to sit and stand for extended periods of time, as the role involved varied tasks requiring both., • Ability to effectively communicate verbally and in writing in English, including documentation and incident reporting., • High school diploma or equivalent., • Capacity to work in a fast-paced, high-stress environment, managing time and tasks efficiently under pressure., • Ability to work independently and as part of a team, demonstrating reliability and dependability in completing assigned tasks. Additional Requirements: • Willingness to undergo hands on supervised training., • Ability to pass pre-employment background screening and drug testing., • Flexibility to work varying shifts, including overtime, weekends and holidays as needed., • Participation in daily safety meetings. Benefits and Incentives: Health insurance, vision insurance, dental insurance, voluntary life insurance, 401K, paid time off, company provided short-term and long-term disability, company provided basic life insurance, referral bonus program, quarterly performance bonus. Equal Opportunity Employer: Precision Terminal Logistics is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.

About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY CREATES also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for Manager of 3D/HI Integration JOB SUMMARY NY Creates is looking for an experienced Manager of 3D/HI Integration that will be responsible for the Engineering and management of the NY Creates Heterogeneous and Packaging Integration group in support of NY Creates 300mm research and development programs. This positions will work closely with other Technical Integration managers of engineers and technicians who support NY Creates programs leveraging the CSR, Tokyo Electron, Applied META Center, C4 and BAT facilities for HI and Packaging development. This position will develop and manage NY Creates portfolio of HI, 3D and packaging test vehicles in support of NY Creates strategic development partners. The Manager of 3D/ HI Integration is responsible for technical staffing, program resourcing, engineering training, and prioritizing development efforts for internal and external programs, as well as growth of NY Creates integration know-how, growing business opportunities with existing and new customers, IP creation and management, and professional development of the Integration Team. Job responsibilities include, but are not limited to: Manage and support critical NY Creates strategic partner development within the Albany Nanotech Complex. Own and drive NY Creates 3D and Heterogeneous Integration development in the Center for Semiconductor Research (CSR)/NY Creates Albany Facilities Support in the development and maintaining of the NY Creates roadmap for 3D/HI technologies Serve as the Integration Engineering Lead in the development of custom integration solutions to achieve project and customer deliverables Optimize NY CREATES 3D/HI products within the Albany NY Creates facility to grow existing and future customer engagements and partnerships Identify important technology trends where NY Creates can implement new integration schemes to expand product portfolio in preparation for the future. Customer interface as NY Creates' Integration Expert and resident consultant for 3D/HI integration solutions Mentor and technically develop integration engineers, technicians and process engineers. Work closely with peer managers in the Technology Development Group to develop holistic engineering solutions and shared resources that meet project and program schedules and deliverables Staff / hire / leverage a diverse and experienced technical team to ensure timely and successful development to support key customers Prioritize multiple activities for the team and make decisions that result in timely and effective technology development output Lead the technical and professional development of a diverse group of integration engineers and technicians Foster effective cross-organizational relationships with all groups within NY Creates as well across strategic partners. Teach and lead the engineering teams with positivity to achieve the organization's strategic growth and goals Other reasonable duties assigned. Requirements: Minimum Requirements for Manager of 3D/ HI Integration Hold an engineering-focused BS, MS, or PhD from a college or University accredited by the USDOE or internationally recognized accrediting organization Have a minimum of 10 years' experience working within or managing an Engineering Development team Have a deep understanding of Integration development with experience in product development Have work experience in a semiconductor fabrication facility with good understanding of operations, manufacturing-like metrics and industrial engineering This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. PREFERRED Qualifications Have direct experience working in an R&D 300mm fabrication facility Have experience in customer and supplier interfacing Have experience in team (people) and project management Don't meet every requirement? At NY Creates we are dedicated to building a welcoming workplace. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY Creates. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $140,000- $170,000/ annual *Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686. Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.