Csr jobs in Lowell, MassachusettsCreate job alerts

Job Description We are seeking an experienced and client-focused Personal Lines Account Manager to join our growing team. This position is ideal for an insurance professional who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional client service. You will manage a portfolio of personal lines accounts, ensuring policy accuracy, timely processing, and superior communication. Sign on bonus opportunity. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Mon-Fri Schedule 401K Hands on Training Weekly Team Meetings Teambuilding Events Home and Work life Balance Appreciation Lunches Paid Holidays Commission Opportunities Career Growth Opportunities Advancement Opportunities Sign on Bonus Networking Events Collaborative Work Environment Responsibilities Manage and service a designated portfolio of personal lines clients, including auto, home, and umbrella policies. Process renewals, endorsements, cancellations, and billing inquiries accurately and promptly. Provide professional guidance on coverage options and policy recommendations. Serve as the primary liaison between clients and carriers for underwriting, claims, and policy servicing. Maintain accurate client records in the agency management system. Deliver responsive, courteous, and professional customer service. Assist with daily office operations, including greeting visitors, managing mail, and maintaining common areas. Collaborate with colleagues Requirements Minimum of 2 years experience in personal lines insurance account management. Active Massachusetts Property & Casualty license (or licensing assistance available.) Comprehensive knowledge of personal insurance products and carrier systems. Strong organizational skills with exceptional attention to detail. Excellent verbal and written communication abilities. Ability to perform effectively in a fast-paced, team-oriented office environment.

Job Description Village Home Services is looking for an organized and efficient Customer Service Representative/Admin with an eye for detail and high level of accuracy. The ideal person will be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. Who We Are In business for over a decade, Village Home Services has become a name to trust but we are only as good as our people. That’s why we need you to join the team and help us take our growth to the next level. If you are a person with goals and an eye on growth then look no further and apply with us today! What We Offer! • $20-30/hr. (Based on skills and experience), • Health, Dental, Vision and other benefits offered, • 401(k) Retirement Plan with a 4% Employer Match What You’ll Be Doing • Answer all incoming calls, as the initial point of contact, • Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home, • Provide a sense of calm and exhibit empathy for customers, so they feel comfortable, • Conduct service-related, follow-up calls to check in on past customers and assess their current needs, • Help the field team by taking detailed notes from customer calls and entering them into our system, • Processing and submitting rebate paperwork, registering product equipment, keeping records of installs, and pulling and processing purchase orders, • Contribute to our company’s culture by being upbeat and hard-workingWhat We’re Looking For, • High School Diploma/GED is required, • Self-starter, reliable, flexibility with hours, • High level of accuracy and efficiency, • Exceptional verbal and written communication skills, • Courteous, professional manner, strong customer service skills, • Computer literacy and strong typing skills, • Excellent multitasking and follow-up skills, with high attention to detail, • Excellent interpersonal communication skills on a professional and technical level, • Able to work both independently and as part of a team, • ServiceTitan experience is a major plus!, • The willingness to learn and grow within the company, • Previous HVAC/Plumbing admin/CSR is a big plus! Powered by JazzHR v3dtj9cZ7U

Job Description Cook/CSR Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: • You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers., • You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork., • And you're at least 16 years old - 18 if you want to be a driver. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

Job Description Customer Service Representative At New Era Plumbing & HVAC, exceptional service starts long before our technicians arrive on-site-it starts with our Customer Service Representatives. With over 15 years of experience serving Dracut and the surrounding communities, we've earned a reputation for reliability, quality, and honest communication. As the first point of contact for our customers, our CSR team plays a vital role in shaping the experience that keeps clients coming back year after year. We're a locally owned and operated company that values teamwork, professionalism, and genuine care for our customers. Using the latest technology and a streamlined scheduling process, we make sure our CSRs have the tools they need to succeed. Whether assisting residents in Hudson, Pelham, Salem, or Windham, you'll be the friendly, knowledgeable voice that ensures every customer feels heard, supported, and confident in choosing us. If you're passionate about helping people, thrive in a fast-paced environment, and want to grow with a company that truly values its team, New Era Plumbing & HVAC is the perfect place to build your career. Primary Job Function: To assist the sales team in reporting and securing leads, educating clients on our products and services, scheduling sales appointments, and closing sales. The Inside Sales Specialist will act as a liaison between the customer and the company, making sure that customer needs are met while maintaining a positive, productive, open line of communication between the customer and all company departments. Work Hours: 8:00 am to 5:00 pm, Monday through Friday, some overtime as needed Pay Scale: $22-24/hr Why Choose New Era Plumbing & HVAC? • Unmatched company culture, • Industry-leading pay rates, • Comprehensive benefits package, • Paid time off, • 401(k) with 3% Company Match, • Health & Dental Insurance, • Short Term Disability Insurance, • Growth and advancement opportunities, • Birthday is a PAID HOLIDAY, • 2+ years of relevant experience, • Experience in home services industry preferred, • Comfortable with outbound cold calling, • Superior Customer Service Skills, • Professional communication: written and verbal, • Well-organized and the ability to work independently, • Proficient with Microsoft Word, Excel, and Outlook, • Ability to multi-task and strong attention to detail, • Capable of working in a fast-paced environment, • Collaborates well with others, • Familiar with Service Titan or similar CRM systems

Job Description We are looking for an experienced Personal Lines CSR to join our team. If you are a licensed professional who enjoys building relationships and helping people protect what matters most, we want to hear from you. The Role: You will be the primary point of contact for our personal lines clients. This role requires a blend of technical insurance knowledge, precise attention to detail, and a "neighborly" approach to customer service. • Focus: Homeowners, Personal Auto, Umbrella, and related personal insurance products., • Manage a book of personal lines business, providing timely and accurate support for renewals, endorsements, and policy changes., • Analyze client needs and use our multiple carrier platforms to quote and compare Home and Auto insurance options., • Explain complex insurance terms and coverages in a way that is easy for clients to understand., • Assist clients through the claims process, acting as a liaison between the client and the carrier., • Maintain organized and thorough documentation within the Agency Management System (AMS)., • Licensing: Active Massachusetts Property & Casualty (P&C) Producer License is required., • Experience: Minimum of 2–3 years of experience in an independent insurance agency setting., • Technical Skills: Proficiency with carrier quoting portals and Agency Management Systems (experience with Applied Epic or Vertafore/EZLynx is a plus)., • Communication: Exceptional verbal and written communication skills with a focus on professional, local service., • Stable, Local Environment: Work for a reputable agency that is a staple in the community., • Independent Advantage: Access to multiple carriers means you can truly find the best solutions for your clients., • Professional Support: Join a team that values your expertise and provides the tools you need to succeed.Company DescriptionVery busy agency. Employees all get along and are very helpful to one and other!Very busy agency. Employees all get along and are very helpful to one and other!

Job Description csr - insurance broker language - English - Spanish - portugues experience - required

Job DescriptionCustomer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers. The CSR guides the guest through their retail experience and dispenses cannabis and cannabis products in a sales transaction. This position is responsible for providing the exact product selected by the guest and maintaining compliance throughout the entire dispensing and sales experience. CSR's work with direct supervision of Retail Leadership and reports directly to the General Manager.Core Responsibilities: • Upsell LRP products., • Process cash and debit payments for in-store and online customer purchases via Dutchie., • Ensuring all transactions are verified with the correct quantities and product(s), • Ensuring all transactions are accurate, compliant, and properly secured with the order’s POS receipt attached to the outside or inside the exit bag., • Maintain organization and cleanliness of workstations and retail store., • Follow LRP Cash Handling Policy and all job-related processes and procedures., • Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed., • Maintain awareness of customer input and suggest changes to Retail-Leadership to improve upon both vendor and LRP products., • Report customer complaints to Retail-Leadership promptly.Floor Sales Associate Core Responsibilities:, • Upsell LRP products., • Greet customers as they enter the dispensary., • Engage, upsell, and connect with customers., • Educate customers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.Education and Experience -, • A minimum of 2 years of experience in retail, customer service, or a related field is required., • High School Diploma, GED or equivalent required., • College degree preferred., • Adult-Use Massachusetts Retail cannabis industry experience preferred., • Experience with Dutchie or other Seed-to-Sale POS experience is a plus., • Multilingual abilities to assist a diverse customer base is a plus.Physical Requirement/Work Environment -, • Retail store work environment., • Must be able to work on your feet for duration of shift., • Must be able to work without leaving workstation excessively outside of regular break., • Must have the ability to perform work related activities for up to 8 hours a day including repetitive motions and use of hands., • This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching., • Must be able to lift, carry, and balance up to 30 pounds. Knowledge –, • Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products., • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel.Skills -, • Superior customer service skills., • Excellent organizational, attention to detail, and analytical skills., • Strong written and verbal communication skills., • Ability to multi-task and adjust to shifting priorities in a fast-paced environment., • Commitment to learning and continuous development., • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Service Orientation — Actively looking for ways to help people; service-oriented., • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions., • Time Management — Managing one's own time and the time of others and multitasking., • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Abilities -, • Ability to learn new computer software., • Ability to handle and count cash and inventory-related items., • Ability to educate consumers and connect with customers., • Fluent in the English language, both verbal and written., • Ability to adapt with software updates and procedures., • Ability to handle and count inventory-related items., • Ability to read small font on small labels to ensure compliance accuracy.Additional Requirements –, • Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry., • Ability to work weekends and holidays if necessary., • Reliable transportation. Job Information: Title: Customer Service Representative Industry: Adult-Use Cannabis (MA) Pay Rate: $18.00/hour Location: Tewksbury, MA Status: Part-Time Pay Type: Hourly Pay Status: Non-exempt Schedule: We have two (2) part-time schedules available, which are: Schedule 1: 4 Shifts = 29hrs before breaks / 27hrs after breaks Sunday: 3:15pm-10:30pm Tuesday: 8:30am-3:45pm Friday: 8:30am-3:45pm Saturday: 3:15pm-10:30pm Schedule 2: 4 Shifts = 29hrs before breaks / 27hrs after breaks Monday: 8:30am-3:45pm Thursday: 8:30am-3:45pm Friday: 3:15pm-10:30pm Saturday: 3:15pm-10:30pm Commitment to Diversity, Equity and Inclusion: Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations. Check Out Our Website: And Of Course, Don't Miss Out on all of our Amazing Deals 👀 Check Out our Menu Powered by JazzHR ltpmywB9iF

Job Description Dispensary Team LeadLazy River Products' Dispensary Team Leads are responsible for assisting with day-to-day retail operations and supervision of the dispensary sales floor. Team Leads are excellent communicators liaising with all levels of the organization to help implement, refine, and enforce lawful standard operating procedures that promote organization, team culture and productivity. The Dispensary Team Lead reports directly to the General Manager.Core Tasks and Responsibilities - • Shift supervision of all CSR’s, Guest Relations Reps, Fill Associates. May supervise Inventory Associates., • Assist with training of all CSR roles (Checkout Associate, Floor Sales Associate, Guest Relations, and Fulfillment Associate)., • Assist with training dispensary employees how to accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed., • Lead or assist with dispensary pre-shift meetings and participate in discussions and provide suggestions for improving product availability, customer satisfaction and/or policies and procedures., • Assist in cash handling procedures as required., • Assist with opening, shift swap, and close of business procedures., • Promptly report customer complaints or employee incidents to the AGM or GM., • Contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks., • Maintain knowledge of all LRP products and services., • Maintain an in-depth industry wide knowledge of products and strains in Massachusetts., • Maintain a continuous state of alertness to ensure the highest safety standards for customers, fellow employees, products, and the facility., • Maintain accurate and up-to-date knowledge on state and local laws pertaining to adult-use marijuana and dispensing adult-use marijuana., • Follow established LRP policies and procedures at all times., • Additional duties as assigned.Education and Experience -, • At least 1 year of proven retail management or supervisory experience required., • At least 3 years of retail customer service, customer relationship management, or equivalent experience required (such as CRM software). or equivalent retail supervisory experience)., • High school diploma, GED, or equivalent required., • College Degree preferred., • Adult-Use Massachusetts Retail cannabis industry experience preferred., • Experience with Dutchie or other Seed-to-Sale POS experience is preferred., • Multilingual abilities to assist a diverse customer base is a plus.Physical Requirement/Work Environment -, • Retail store work environment., • Must be able to work on your feet for duration of shift., • Must be able to work without leaving workstation excessively outside of regular break., • Must have the ability to perform work related activities for up to 8 hours a day including repetitive motions and use of hands., • This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching., • Must be able to lift, carry, and balance up to 50 pounds. Knowledge –, • Administrative — Knowledge of administrative tasks and inventory database., • Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word and Excel., • Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products.Skills -, • Strong leadership skills., • Superior customer service skills., • Excellent organizational, attention to detail, and analytical skills., • Strong written and verbal communication skills., • Ability to multi-task and adjust to shifting priorities in a fast-paced environment., • Commitment to learning and continuous development., • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Service Orientation — Actively looking for ways to help people; service-oriented., • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions., • Time Management — Managing one's own time and the time of others and multitasking., • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action., • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do., • Instructing — Teaching others how to do something., • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job., • Negotiation — Bringing others together and trying to reconcile differences., • Persuasion — Persuading others to change their minds or behavior., • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one., • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making., • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.Abilities -, • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction., • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations., • Initiative — Job requires a willingness to take on responsibilities and challenges., • Integrity — Job requires being honest and ethical., • Ability to learn new computer software., • Ability to handle and count cash and inventory-related items., • Ability to educate consumers and connect with customers., • Fluent in the English language, both verbal and written., • Ability to adapt with software updates and procedures., • Ability to handle and count inventory-related items., • Ability to read small font on small labels to ensure compliance accuracy.Additional Requirements –, • Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry., • Ability to work weekends and holidays if necessary., • Reliable transportation. Job Information: Title: Dispensary Team Lead Industry: Adult-Use Cannabis (MA) Pay Rate: $20.00/hour Location: Dracut, MA Status: Full-time Pay Type: Hourly Pay Status: Non-exempt Schedule: TBD - 40 hours/week on-site. Must have ability to work opening shifts, closing shifts and weekends Commitment to Diversity, Equity and Inclusion: Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations. Check Out Our Website: And Of Course, Don't Miss Out on all of our Amazing Deals 👀 Check Out our Menu Powered by JazzHR 8rOifTvHWw