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Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated”, • Meets and exceeds customer service experience and financial deadlines., • Properly train Leads and CSR’s in customer service, operational procedures, time-card completion and professionalism., • Conduct audits through audio advisory and reporting. Take necessary action as needed., • Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed., • Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service., • Processing is timely and accurate within established guidelines., • Ensure Leads are maintaining expectations., • Onboarding and training of new CSR’s. Scheduling of CSR staff., • Performs data entry., • Assures CSR tasks are completed and accurate., • Performs general clerical and administrative office duties, such as maintaining and organizing files., • Assists in special projects as assigned., • IT contact and resolution, • Training Materials maintained and updated., • Oversee data posting and review NetSuite. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionBenefits: • Competitive salary, • Free food & snacks At Handyman Connection, our Customer Service Representatives (CSRs) are the heart of our business. Youre often the first voice customers hear when they reach out to us, and you play a key role in delivering our brand promise. From scheduling jobs and managing customer relationships to supporting our Craftsmen in the field, this is a fast-paced, rewarding role where no two days are the same! We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If youre someone who thrives in an organized, customer-driven environment and enjoys helping people, we want to hear from you! Why Join Handyman Connection? • Be the Backbone of a Successful Business Youll play a crucial role in keeping our operations running smoothly., • Competitive Pay + Performance Bonuses We offer $19-$22 per hour (depending on experience), plus incentives based on goals you can control., • Enjoy a Fast-Paced & Rewarding Role If you love variety, talking to people, and organizing schedules, this job will keep you engaged., • Gain Valuable Experience in Business Operations Work with industry professionals, develop sales and customer service skills, and grow within the company., • Flexible Scheduling Full-time or part-time options available, with work-from-office opportunities., • Supportive Team Environment Our office staff, Craftsmen, and franchise owner work as a team, and youll be a vital part of that success., • Technology That Works for You Use state-of-the-art scheduling and customer management software to stay organized. What Youll Do as a CSR: • Answer & Manage Incoming Calls Youll be the first point of contact for customers, handling questions, job requests, and appointment scheduling., • Schedule & Coordinate Jobs Work with customers and craftsmen to schedule work orders efficiently, ensuring the right craftsman is matched to the right job., • Outbound Customer Calls (Sales & Follow-Ups) Follow up on estimates, incomplete jobs, and customer satisfaction to help convert leads into booked jobs., • Use Approved Call Scripts Ensure a consistent and high-quality brand experience for every customer interaction., • Track & Maintain Job Scheduling Data Use Dispatch & ClientTether software to enter accurate customer and job details., • Handle Customer Service Requests & Complaints Address customer concerns professionally and efficiently to maintain positive relationships., • Support Craftsmen & Office Team Communicate job details to craftsmen in the field, keeping operations running smoothly., • Keep Data Clean & Organized Maintain accurate customer records, job notes, and scheduling information to ensure seamless follow-ups and reporting., • Meet or Exceed Sales & Customer Satisfaction Goals Work towards monthly booking goals and customer satisfaction targets that contribute to business success. What Were Looking for in a CSR: • Strong Communication & People Skills Youre a great listener and communicator, both over the phone and in writing., • Friendly & Professional Demeanor You make customers feel welcome and help them feel confident in choosing Handyman Connection., • High Attention to Detail & Organization Youre able to juggle multiple tasks, keep schedules organized, and enter accurate data., • Comfortable Making Outbound Calls You dont mind following up with customers, confirming job details, and encouraging booked estimates to turn into paid jobs., • Proficient with Basic Software & Technology Experience with Microsoft Outlook, Excel, Word, and CRM/scheduling software (training provided)., • Ability to Work in a Fast-Paced Environment You thrive in a busy setting and can adapt to changing priorities., • Self-Motivated & Independent You take initiative, work efficiently, and stay on task without constant supervision., • Experience in a Customer Service, Office Admin, or Call Center Role (Preferred, but Not Required) Prior experience in a construction-related or service business is a plus., • Familiarity with Home Repairs & Remodeling (Preferred, but Not Required) Basic knowledge of home services and repairs helps you communicate more effectively with customers. Who Thrives in This Role? • Customer Service Pros Who Love Helping People If you genuinely enjoy talking to customers and problem-solving, youll excel here., • Detail-Oriented Multi-Taskers If youre great at keeping schedules organized, following up on tasks, and ensuring nothing falls through the cracks, this role is for you., • Sales-Savvy Communicators If youre comfortable making outbound calls, booking estimates, and converting leads, youll enjoy this roles goal-oriented approach., • Organized Professionals Who Like a Fast-Paced Job If you like staying busy, handling multiple responsibilities, and keeping operations on track, youll thrive in this position. Apply Today! Wed love to hear from you and see how you can help Handyman Connection grow! Handyman Connection is an equal-opportunity employer committed to building a strong, professional, and customer-driven team.

Job Description FLSA Status: Exempt SUMMARY: Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated”, • Meets and exceeds customer service experience and financial deadlines., • Properly train Leads and CSR’s in customer service, operational procedures, time-card completion and professionalism., • Conduct audits through audio advisory and reporting. Take necessary action as needed., • Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed., • Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service., • Processing is timely and accurate within established guidelines., • Ensure Leads are maintaining expectations., • Onboarding and training of new CSR’s. Scheduling of CSR staff., • Performs data entry., • Assures CSR tasks are completed and accurate., • Performs general clerical and administrative office duties, such as maintaining and organizing files., • Assists in special projects as assigned., • IT contact and resolution, • Training Materials maintained and updated. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionCompany Description We are Pacific Pie, Inc, a local family Franchise of Domino’s Pizza operating in Spokane since 1997. We are proud to have built a prosperous franchise that offers career development and growth opportunities to our loyal team members. Offering aggressive pay to our management levels, we strive for excellence. For our 2024 fiscal year our Assistant Manager pay range with bonuses was $48k-$92k and our General Manger pay range was $70k to $155k, dependent on the store’s volume, Manager’s skill set and hours worked, as well as the Mangement team’s ability to hit store goals. Wanting more than just a job? Apply today and become a part of our Domino’s Family. Job Description Must be 18 or older! Priority given to Night shift availability On the Job Training including Shadowing Managers in shift Integrity & Ability to uphold standards is a Must! Starting Training Pay Rate $17.66 to $18.75 an hour dependent on experience for 2025 Transferring Managers or Previous Domino’s Management or High Volume CSR/Late Inside experience pay range $18 to $19.25 an hour Bonusing positions available today! Bonuses are dependent on store goals being met, costs managed within the set range for each individual store, and a minimum of 4 Manager shifts worked per week. Bonuses are paid for every 4 week period as set by Domino’s Pizza period calendar. Bonuses are a set base dependent on position and store bonus pool availability that has a multiplier of up to 130% and is based on preset goals. Current Bonus bases for Assistant Managers range from $150 to $1000 per 4 week period and for General Managers the current base is 2-3% of their store’s Average Weekly Sales for the 4 week period. The chief responsibility of Assistant Managers for Domino's is to provide managerial assistance to the store's General Manager in running and implementing operating standards in the restaurant. Assistant Managers must be adaptable and self-motivated, and have a passion for customer service. Domino's is looking for someone who thrives in a fast paced yet fun working environment and can help maintain a positive crew morale. Assistant Managers also have to know how to prepare pizzas and how best to deliver to designated places where the orders have been made. They also need to drop off nightly deposits and do the paperwork needed when the General Manager is not around. Cash management, people management and time management skills are all required for the position. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of an Assistant Manager are: • Counting inventory and supplies on a nightly basis, • Analyze labor and sales on a continual basis, • Ensure facility and equipment cleanliness based on company standards, • Efficient employee supervision, • Interviewing, hiring and onboarding new team members, • Preparing and packaging food products, • Cleaning and maintenance of the store and its equipment, • Rotating commissary deliveriesQualifications We will ensure you are trained and have a positive learning experience when you join our team. Starting wage for all newly hired assistant managers is based on prior experience, but generally starts out at minimum wage + $1.00 with raises available based on performance reviews by the Regional Supervisors, typical in 4 week increments. Top AM pay per hour is $3.75 over Minimum Wage plus a monthly bonus, for eligible AMs, based on store and AM performance of a base starting at $100 per month up to $1000 per month. Assistant Managers must: • Be at least 18 years of age, • Have a minimum two years of customer service or restaurant experience preferred, • Be enthusiastic and willing to learn, • Be able to work with minimal supervision, • Be able to motivate and build solid, cohesive teams, • Have strong communication and problem solving skills, • Be customer service oriented, • Be able to work long hours, scheduled or unscheduled, which will include nights,, • weekends, and as emergencies arise, • Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines.