Trabajos csr en Sacramento, CaliforniaCrear alertas

Your Opportunity: Customer Service Representative Cash 1 Sacramento, CA As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer: Compensation The hourly wage for the position is $20.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational Reimbursement Program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • Paid time off that grows with you, starting with 12 days in your first year., • A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We’re Looking For – Qualifications and Skills: • A high school diploma or equivalent., • Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues., • Meticulous attention to detail and ability to accurately enter data., • Proficiency in using phones, POS system, Microsoft Office, and other computer systems., • Must be at least 18 years of age (19 in Alabama)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • Experience in check cashing, document verification, and/or money order processing., • Prior cash handling, cash drawer/vault management experience., • Bilingual (English/Spanish) is a plus and may be required for certain locations., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You’ll Do - Essential Duties and Responsibilities:, • Connect with customers to cultivate lasting relationships that drive repeat business., • Review, validate, and process customer transactions with accuracy., • Maximize customer success by offering personalized financial services that fit their lifestyle., • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system., • Build new business by completing daily call campaigns., • Assist in customer account management and collections by accepting payments and managing customer appointments., • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events., • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience., • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed., • Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations., • Engage in ongoing training and stay current on product and process changes., • Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards., • Conduct additional tasks as directed by leadership., • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here? Learn more at ___ Think you’ll thrive here? Learn more at The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

CSR / Remote] - Work from Anywhere in U.

Principal CSR Analyst Job Duties: Provide leadership and input in building the long-term business model and offering set Run competitive analysis to help define a build / buy / rent strategy for obtaining

Job Description SUMMARY: The Customer Support Trainer Admin develops and conducts Customer Support training programs for Customer Support Representative (CSR) New Hires; provides secondary support and assistance to the Customer Support Trainer. Works closely with Tracie Snowden in creating curriculum and coordinating training for the department. Essential Duties and Responsibilities include the following. Other duties may be assigned. · Works on site with consistent attendance. CSR New Hire Training • Coordinates New Group Implementation training., • Plans, coordinates, schedules and presents training classes on-site., • Develops, produces and distributes training schedules and agenda., • Develops, evaluates, and assembles class modules, training materials, and handouts., • Identifies training program objectives, design materials, and exercises, and makes adjustments when needed., • Evaluates trainee performance., • Communicates performance and/or training deficits to manager., • Maintains computer training lab by assessing needs and seeking equipment when necessary., • Communicates new policies and procedures to CSR team as needed and ensures training manuals are kept updated and other resources as requested (i.e QRG), • Provides follow-up support and further training assessment as needed. CSR Secondary Support • Acts as secondary contact for questions, updates, and issues from CSR(s)., • Provides guidance and direction in person, via e-mail, or over the telephone to CSR(s)., • Establishes, maintains, and monitors a centralized Customer Support system that CSR(s) can utilize for benefit research and client inquiries., • May receive direction from Customer Support Lead or Supervisor when providing coaching and assistance of CSR duties., • Provides back-up support for department as needed (queue, emails, callbacks), • Conducts on-going informal training when necessary., • Targets ongoing employee training per representative, • Keeps records of all training performed., • Performs other duties as assigned. Knowledge, Skills, & Abilities: • Ability to provide effective leadership in all aspects of position., • Excellent written and verbal communication skills., • Must be dependable and maintain excellent attendance., • Strong analytical skills and critical thinking skills., • Subject-matter expert within field., • Ability to keep up with changes in information to Plan documents in order to quote benefits correctly., • Ability to grow with changing demands of the position and the company., • Strong computer skills, including Word, Excel, Outlook, and Power Point., • Knowledge of medical terminology including ICD-9 Coding and CPT Coding., • Medical/Benefits Experience Preferred, • UR/Claims/COBRA/FSA/Eligibility Experience Preferred Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or GED and a minimum of 6 months of customer support call center experience. Language Skills: Ability to read, speak, and write effectively in English. Ability to interpret documents such as safety rules, memos, letters, and procedure manuals. Ability to write routine reports, procedure manuals, training materials and correspondence. Ability to present information effectively and respond to questions from groups of customers or employees of the organization. Ability to effectively address or resolve customer service issues within guidelines of the position. Mathematical Skills: Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute error ratios, percentages and to interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations: n/a. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for extended periods of time in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Company DescriptionEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs. One of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefitsEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs.\r\n\r\nOne of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefits

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. Responsible for providing an exceptional service experience to multiple customers at one ti

Principal CSR Analyst Job Duties: Provide leadership and input in building the long-term business model and offering set Run competitive analysis to help define a build / buy / rent strategy for obtaining

Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals.

Principal CSR Analyst Job Duties: Provide leadership and input in building the long-term business model and offering set Run competitive analysis to help define a build / buy / rent strategy for obtaining

Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals.

Principal CSR Analyst Job Duties: Provide leadership and input in building the long-term business model and offering set Run competitive analysis to help define a build / buy / rent strategy for obtaining

Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals.

Principal CSR Analyst Job Duties: Provide leadership and input in building the long-term business model and offering set Run competitive analysis to help define a build / buy / rent strategy for obtaining

Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accu CSR, Driver, Customer Service, Manufacturing.

Principal CSR Analyst Job Duties: Provide leadership and input in building the long-term business model and offering set Run competitive analysis to help define a build / buy / rent strategy for obtaining

Your potential has a place here with TTEC’s award-winning employment experience.As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.TTEC Our employees have spoken.Our purpose, team, and company c

Principal CSR Analyst Job Duties: Provide leadership and input in building the long-term business model and offering set Run competitive analysis to help define a build / buy / rent strategy for obtaining

Your potential has a place here with TTEC’s award-winning employment experience.As a Customer Service Representative working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.TTEC Our employees have spoken.Our purpose, team, and company culture are amazing and our Gre

Sunstates Security - JobID: 812172 [Safety Officer / Security Guard] As a Customer Service Officer at Sunstates Security, you'll: Provide exceptional customer service; Conduct exterior and interior patrols of multiples building at a given time; Operate phones, radios, and computer systems and applic

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided / Paid training - As a Customer Service Rep at MOEN, you will: Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner; Communicate with custo

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Call Center / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at F&G, you will: Answer incoming calls and respond to customer inquiries in a professional and timely manner; Provide excellent customer service by actively listening and addressing customer needs and concerns; Accura

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and bi

Call Center / Remote] - Anywhere in U.Competitive pay / Equipment provided - As a Customer Service Rep at American Specialty Health, you will: Provide exceptional customer service to clients and members; Answer incoming calls and respond to emails promptly and professionally; Accurately document and

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and bi

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Call Center / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at F&G, you will: Answer incoming calls and respond to customer inquiries in a professional and timely manner; Provide excellent customer service by actively listening and addressing customer needs and concerns; Accura

Call Center / Remote] - Anywhere in U.Medical, dental & vision / 401k / PTO / Equipment provided / Paid training - As a Customer Service Rep at MOEN, you will: Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner; Communicate with custo

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p