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Job Description CALL CENTER REPRESENTATIVE - ONSITE - MIRAMAR, FLORIDA • One year Banking experience, • Six months Call Center experience, • Excellent communication skills, • Bilingual Spanish and English preferred First State Bank of the Florida Keys is a customer-focused bank with a long history of serving, reaching out, and connecting with the community. Founded in 1955 with a single branch in Key West, the Bank has grown and changed, as has the surrounding community, but our core values remain the same. First State Bank of the Florida Keys recognizes that what sets us apart are our people. Here's why you should join First State Bank: • Competitive Salary and Hourly Pay Rates, • Medical, Dental, Vision, Life, Long-Term Disability plans available, • 401K Retirement Program with employer matching, • Paid Time Off plus Federal Bank Holidays, • Profit Sharing Program, • Tuition Reimbursement Position Summary: The CSR Digital Banking Representative answers the Bank's main switchboard line; and handles customer questions, complaints, and account inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Routine tasks must be completed timely to ensure continuous flow throughout the organization; therefore, the representative must possess the ability to multi-task, work independently, maintain focus, and pay strong attention to detail. To ensure this process flow is consistent, cross training within the Digital Banking Department is essential. Position Responsibilities: • Administer daily data processing functions, including new enrollments, electronic file transfers, wire transfers, stop payments, ACH, bill pay drafts, and other related activities, including troubleshooting and technical support., • Administer requests for additions, changes, research, and assistance related to Digital Banking transactions and services, automated voice response system, core banking system, and any other products or services managed by the Digital Banking Department., • Answer customer/client requests or inquiries concerning services, products, fees, claims, and reports problem areas., • Organize and respond to action items and customer communications generated online, as well as customer service and interdepartmental email; prepare customer and interdepartmental communication as needed., • Perform general office duties including filing, preparing mailings, and data entry., • Provide back-up support to all other unit functions and assist with any related task as requested, needed, or assigned by the specialist/manager., • Responsible for improving customer retention through cross-selling of programs and services available to the customer., • Strong understanding of the concepts of audit trails and separation of duties., • Standard office skills such as: typing with accuracy and reasonable speed, business software applications, including Microsoft Windows, Teams, Outlook, Word and Excel; Fax; Scanner; Photocopier; etc., • Sound computer/technical skills including basic troubleshooting; understanding of batch processing; transaction flow in a banking environment; or call center/help desk environment a plus, • Appetite for continuous learning; resiliency and an affinity for change, • Performs other related duties and responsibilities as assigned, • Responsibilities also include other duties as assigned by the supervisor/manager Competencies: • Flexible and highly motivated team member, • Work under pressure in a fast-paced work environment, • Good communication skills to provide excellent service to our valued customers, • Bi-lingual is preferred Required Education & Experience: • High School Diploma, GED or equivalent, • One-Two year' customer service experience in a Bank or Credit Union, • 1-year Customer Service, • Excellent Verbal and Written Communication with Customers Essential Job Functions: Essential job functions include the employee occupying this position will frequently be required to perform problem resolution; communicate with both internal and external customers and create written documentation. The employee must be able to remain in a stationary position 60 percent of the time; frequently operate a telephone, computer, printer, copier and fax machine; and occasionally move about inside the office to access file cabinets, office machinery, etc. First State Bank of the Florida Keys is an equal opportunity employer which provides equal employment opportunities to all qualified individuals without regard to race, color, religion, gender, age, national origin, citizenship, disability, sexual orientation, marital status or any other basis protected by federal, state or local laws. EOE M/F/V/D Job Posted by ApplicantPro

Job Description Are you looking for a new opportunity while in-between jobs? We are looking for several Representatives for our client. This position requires you to have great customer service and empathy. • Title: Temp Customer Service Representative, • Location: Onsite (Plantation, FL or Miramar, FL), • Pay: $25 an hour, • Badge pick up: Friday 12/26, • Training starts: 12/30 12:00pm - 5:15pm, • Normal Schedule:, • Work: 12/30 - 1/2, • Off: 1/3 and 1/4, • Work: 1/5 - 1/9, • May be asked to return the following week, • Must be able to work New Years Eve/Day, • 3 different schedules to choose from:, • 8:00am - 4:30pm, • 10:30am - 7:00pm, • Inbound calls, • Respond to and own consumer inquiries and issues, • Provide education and status on previously submitted pre-authorizations or pre-determination requests, • 1 year of customer service experience, • Detail orientedCompany DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job DescriptionDescription: WHO WE ARE SWAT Mosquito Systems is an innovative leader in providing premium mosquito control systems that are custom designed and professionally installed. Our Florida-based company is rapidly growing and expanding across Southeast Florida as part of the Super Home Services portfolio. We focus on providing quality training to our employees and technicians, which allows our customers to receive the safest and highest level of service. WHAT YOU’LL DO As a Customer Service Representative, you will serve as the first point of contact for any of our internal or external customers. This individual will work onsite and is responsible for answering phones, scheduling and confirming appointments, data entry, and general administrative office duties. Day-to-Day Responsibilities: · Manage a high volume of calls, emails, voicemails, and web requests. · Maintain a high level of knowledge of our services to help meet the needs of our customers. · Schedule appointments for technicians and the sales department as requested by customers. · Provide information to prospects and initiate new services. · Enter service-related notes in system software. · Provide assistance to the sales department. Requirements: Must Haves: · High school diploma or GED · Customer service experience · Light accounting experience prefered · Strong verbal and written communication skills in English and Spanish · Working knowledge of Microsoft Office Suite · Basic/entry level understanding of computers Nice-to-Haves: · Experience with PestPac · Inbound Sales Experience · Lead sourcing experience WHY YOU’LL LIKE WORKING HERE · Competitive compensation package · Medical, dental, and vision plans · Corporate training · Paid Time Off (PTO) · Paid holidays WORKING CONDITIONS · Much of this work is done in an indoor location. · Extended periods of working at a computer. · Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. MORE ABOUT US SWAT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Job Description Are you looking for a new opportunity while in-between jobs? We are looking for several Representatives for our client. This position requires you to have great customer service and empathy. • Title: Temp Customer Service Representative, • Location: Onsite (Plantation, FL or Miramar, FL), • Pay: $25 an hour, • Badge pick up: Friday 12/26, • Training starts: 12/30 12:00pm - 5:15pm, • Normal Schedule:, • Work: 12/30 - 1/2, • Off: 1/3 and 1/4, • Work: 1/5 - 1/9, • May be asked to return the following week, • Must be able to work New Years Eve/Day, • 3 different schedules to choose from:, • 8:00am - 4:30pm, • 10:30am - 7:00pm, • Inbound calls, • Respond to and own consumer inquiries and issues, • Provide education and status on previously submitted pre-authorizations or pre-determination requests, • 1 year of customer service experience, • Detail orientedCompany DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.