Trabajos customer experience manager en Syracuse, New York - Page 4Crear alertas

Job DescriptionWhy Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every single day! About the Role Turtle is seeking an Operations Manager in Syracuse/Rochester, New York who will be responsible for managing the day to day activities of a branch while evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in the implementation of new processes. This individual will perform a variety of tasks while leading and directing the work flow of others. The Operations Manager reports to the Branch Manager and Corporate Operations. This individual must be able to travel to both branches in Syracuse and Rochester. What You’ll Do: • Audit and standardize all system processes and procedures, • Interview, hire, terminate, discipline and prepares annual reviews, • Streamline administrative functions for Customer Service, Warehouse, and Sales, • Lead continuous improvement efforts, • Oversee Fiscal accountability and Monthly/Year End Closings, • Inventory Control/Cycle Count, • Oversee Branch Claims:, • Freight, • Insurance, • Workers Compensation, • Manage financial reports:, • Unbilled Tickets, • Cycle Count Adjustments, • Open Sales & Purchase Orders, • Non-stock and Unavailable Inventory Management, • Returns: OERMS/PORMS, • Warehouse Transfer Exceptions, • Order Entry Exceptions (OEIX), • Oversee branch personnel including billing, customer service, warehouse, inventory control, and sales, • Review all daily branch activities, • Training and development of branch personnel, • Payroll, • Facilities Maintenance, • Branch Replenishment, • Employee Sales, Credit Card, Cash, and COD account reconciliation, OEROB (cash balancing report), • Resolving branch disputes with Corporate Accounting:, • Accounts Payable, Accounts Receivable, Invoice Processing, • Trouble Shooting/Problem Solving, • Record Retention:, • Receipts, Packing Slips, Billing, OEROB, Manifests, • HS Diploma + min 2 Year College Degree or equivalent work experience, • 8+ year of Warehouse Operations experience, • Must have warehouse and staff management experience, • Experience with Warehouse Management Systems preferred, • Must be able to read, count accurately, do simple math (add, subtract, multiply, divide) and write legibly., • Ability to follow and provide directions with emphasis on safety Ability to multi-task and meet tight deadlines Ability to be flexible, • Ability to lift 50 pounds, • Proven Leader with readiness to actively participate in all warehouse activities, • Forklift certified We offer a competitive benefits package that includes: • 401(k) plan, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid holidays, • Vacation Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our LinkedIn: @Turtle. Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you. Ronco is seeking a talented Strategic Account Manager - Healthcare for our Syracuse territory who will create and execute sales in the healthcare market to include solutions for hospitals and long-term care facilities. You will be responsible for exceeding sales revenue goals, developing and maintaining valued customer relationships, and expanding our customer base, all while forging your own path. Accountabilities Include: • Generate new customers within an assigned territory, • Service and expand the business of the existing customer base, • Write and submit timely, accurate, professional bid proposals and RFPs, • Prepare and present sales presentations, • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts, • Conduct walkthroughs and develop the scope of work documents based on potential installation projects, • Understand and successfully interpret specifications, • Demonstrate various technology solutions to customers, • Keep accurate pipelines via Customer Relationship Management software, • A Bachelor's Degree or equivalent work experience, • A minimum of 2 years of experience developing new business within healthcare-related sales in a hospital environment, • Previous experience selling into C-Suite preferred, • Demonstrated communication skills, including both written and verbal communication, • Strong proficiency in MS Office (Excel, Word, PowerPoint, Outlook), • Customer service and team-oriented Not to brag, but our team rocks! With an average employee tenure of 11 years, our experience authenticates our capabilities. In addition, we are staffed with talented professionals who gauge their success based on our customers. But we do know how to let our hair down and have a serious bit of fun. In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, uncapped commission, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion. Ready to take the next step in your career? Apply today! This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer. Ronco is a drug-free workplace. Employment is subject to passing a drug test. We are an Equal Opportunity Employer Company DescriptionFounded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.Founded in 1965, Ronco is a privately owned and operated company headquartered in Tonawanda, New York, with additional offices throughout the east coast. At Ronco, we provide integrated communications technology by installing and supporting organizations seeking to create a better-connected experience for their employees and customers. As leaders in our field, we evaluate our customer's needs and build an integrated system that meets their organization's goals. With a well-established east coast presence, we are committed to providing best-in-class service to our customers. We extend the human connection by empowering better connections.

Job DescriptionStaffworks is recruiting for an experienced dynamic recruiter to work in its Syracuse, NY location. This position is a direct hire position with starting salary depending on experience and a great bonus plan! Come join an amazing team!The Recruiter is responsible for filling clients’ temporary staffing needs by recruiting and hiring employees, placing those employees with the client and monitoring their performance. In addition to recruiting, the Client Manager/Recruiting Specialist will oversee specific accounts ensuring quality, continuation and expansion of service with these accounts. Great Compensation Plan including a monthly bonus based on productivity! Specific Job Functions: · Assigned to specific clients and responsible for maintaining high level of quality service. · Provide client requested reports and information regarding employees assigned. · Develop rapport with clients and understand their business needs. · Identify prospective candidates using a variety of channels. · Screen, interview and evaluate applicants; hire and conduct orientation for new employees. · Manage relationship with employees by solving problems and conducting coaching/counselling. · Monitor unemployment insurance benefits claims and earnings to control UI tax costs. · Take orders for new openings; obtain detail necessary for effective placement. · Quote billing rates while maintaining targeted profitability. · Monitor service to clients and employee job performance. · Other duties and tasks as directed by manager. Skills/Ability/Knowledge: · Understanding of profitability, billing and pay rates. · Effective verbal and written communications skills. · Capability to solve moderate level employee problems. · Ability to conduct multiple tasks simultaneously. · Strong PC skills and ability to learn industry specific software such as Avionte. · Knowledge of NYS Unemployment Insurance regulations. Education and Experience: · Associates degree in business related field. · Prior professional work experience in human resources, customer service or sales preferred. "Indites"

Job DescriptionBenefits: • Salary plus commission/bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information. Must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained. Communicate and engage senior management in account status, challenges and goals. Every national account and large account will have an RVP assigned as a senior operations representative to the account, • Surface issues or potential issues to appropriate members of the management and executive team proactively to remedy immediate concerns after they become issues. Maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings. Ensure appropriate CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Monthly account updates and all new service opportunities documented in Salesforce.com, • Follow CorVel policies and procedures, • Requires regular and consistent attendance, • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP), • Additional duties may be assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in management or supervision, • Training within the insurance industry, managed care or related field required PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $81,617 - $135,877 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote