Customer representative jobs in Lexington, Kentucky - Page 4Create job alerts

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Job Description Lexington, KY WHITAKER BANK LOAN SERVICING CLERK POSITION DESCRIPTION SUMMARY The position of Loan Servicing Clerk is responsible for assisting the Loan Servicing Department in performing various duties and special projects related to servicing the banks loan portfolio; processing consumer, commercial, and real estate loan payments and payoffs; updating collateral tracking; reviewing and maintaining insurance reports for tracking and escrow; reviewing daily and monthly rate change and correction reports; and assists with HMDA reviews and reporting. The position of Loan Servicing Clerk is required to be fully knowledgeable and skilled in all areas of servicing loans. Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations. ESSENTIAL DUTIES 1. Assists with reviewing and completing requests submitted to the department for loan maintenance and assists in HMDA reviews., 2. Reviews the insurance escrow disbursement journal report to ensure insurance renewal policies are sent to the Escrow department for payment., 3. Performs duties and assists others in resolving loan payment posting problems, reviewing rate changes, completing loan account research, processing consumer, commercial, and real estate loan payments and payoffs., 4. Works with insurance policies and related reports; contacts agents; works closely with loan officers and customers to ensure proper insurance is received and maintained., 5. Processes mail to ensure proper receipt of Title Lien Statements, Mortgages, and Title Policy filings and other documentation., 6. Answers the telephone; responds to routine loan officer or loan assistant inquiries relative to loan balances and payoff requests., 7. Provides effective customer service and assists in resolving problems within given authority., 8. Operates computer terminal or personal computer to process loan activity, determine balances, and resolve problems within given authority., 9. Types routine letters, reports and forms., 10. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions., 11. You are to conduct yourself professionally and as a bank representative while at work and in public., 12. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action., 13. Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities., 14. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct. SECONDARY DUTIES The position of Loan Servicing Clerk performs duties specific to the position and other functions as assigned. SUPERVISORY RESPONSIBILITY The position of Loan Utility Specialist I is not responsible for the supervision of any employee(s), however the incumbent is required to provide leadership, training and support to less experienced loan department personnel. The incumbent in this position may perform duties in the absence of the Loan Quality Control Officer or Loan Department Supervisor. ENVIRONMENT AND PHYSICAL ACTIVITY The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The position includes driving a Bank or personal owned vehicle approximately one percent of the time which includes exposure to the outside weather elements and moving mechanical parts. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to ten pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. The incumbent for this position may operate any or all of the following: telephone, cellular telephone, personal digital assistant (PDA) and/or Blackberry, copy and fax machines, adding machine (calculator), check protector, scanner and image systems, microfilm equipment, encoder, money counter, credit card terminal, typewriter, computer terminal, laptop computer, personal computer and related printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, training, multiple concurrent tasks, and constant interruptions. MINIMUM REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • Associate’s Degree (AA) or equivalent from a two year college or technical school; or one year related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a credit review or loan processing background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related., • Intermediate level of work experience, knowledge and training in all loan servicing activities and terminology., • Intermediate knowledge of related state and federal banking compliance regulations, and other Bank lending policies., • Intermediate knowledge of title policies and related loan regulations such as RESPA, HMDA and other Bank lending policies on loans to directors., • Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs., • Intermediate typing skills to meet production needs of the position., • Intermediate math skills; calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs., • Basic supervisory skills to handle appropriate staff in the absence of the Loan Quality Control Officer or Loan Department Supervisor., • Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees., • Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations., • Effective organizational and time management skills., • Ability to work with minimal supervision while performing duties., • Current KY driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities. Management reserves the right to change this position description at any time according to business needs.

Job DescriptionBenefits: • Disability (Short term & Long term), • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Vision insurance The Assistant General Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. Essential Duties and Responsibilities • Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians., • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines., • Assist with Staff Management and provide backup support to Club Manager as needed., • Assist in scheduling and supervising staff, • Member service oversight - Ensuring staff is providing a superior customer experience at all times., • Assist in resolving or escalating employee issues or concerns., • Involved in all front desk related activities, • Answer phones in a friendly manner and assist callers with a variety of questions, • New member sign-up., • Take prospective members on tours., • Facilitate all member requests, issues and questions., • Assist in overseeing cleanliness and maintenance of facility., • Assist in ordering of supplies using specific budget based on club requirements., • Assist in tracking statistics and reports (weekly, monthly, and annually)., • Backup support for any employee who is absent., • Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.Qualifications/Requirements, • Superior customer service skills, preferably in the fitness industry., • Experience working as a Member Service Representative at Planet Fitness is preferred but not required., • Solid supervisory, diplomacy and listening skills., • Basic computer proficiency (Microsoft Suite)., • Hard working, enthusiastic and energetic!, • Strong problem resolution skills., • Current CPR Certification required. (Can complete upon hire), • High school diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking with clients and other staff members in person or on the phone during shift., • Must be able to occasionally lift up to 75 lbs., • Will occasionally encounter toxic chemicals during shift. (training and protective equipment are provided for your safety)

Job DescriptionBenefits: • Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing, • Company Cell Phone, • Vehicle Allowance or Company Vehicle Provided, • Paid Holiday, Vacation & Sick Days, • Medical, Dental, Vision Benefits, • Company Shirts, • Maternity, Paternity & Adoption Leave, • 401(k) matching, • Competitive salary, • Opportunity for advancement, • Paid time off, • Parental leave Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Join the Paul Davis Team! Construction Project Manager The Construction Project Manager is responsible for successfully leading and managing all reconstruction projects to completion, on time and on budget. $50,000 - $70,000 + Commission Description • Management and delegate the starting and completion of reconstruction projects., • Train and coach team members that produce reconstruction projects., • Communicate with customer frequently on status, • Conduct annual, mid-year and 90-day performance reviews with all direct report team members, • Look for, recruit, and onboard new team members, • Responsible to assist in resource management with emergency services, • Create work orders for projects, • Schedule Vendors and sub-contractors for repairs to be completed, • Manage an on-site Foreman on each project, • Order materials, • Approve purchase orders, • Collect Account Receivables, • Review estimates as needed, align budgets with expectations, • Provide weekly updates on all projects that are active, • Provide construction feedback, • Communicate and negotiate with insurance carriers and property owners, • Conflict resolution with carriers, property owners, vendors and tradespeople, • Auditing of customer service complaints, • Manage and exceed budget expectations, • Assist in collections, • Monitor job sites for safety issues, quality and for training opportunities, • Attend industry related trainings and industry association events, • Weekly manager on call duties, • Follow the Paul Davis Values, Vision, Mission and 10 Serving Basics, • High School Diploma or GED required, • Five plus years of experience in a Management or Leadership role within the Restoration/Construction industry, • Experience in construction and construction management/supervisionPreferred, • Class A or B General Contracting Licenses Work Environment The employee will be working indoors and outdoors. The employee will be exposed to outdoor weather conditions. Travel This position will require up to 25% local travel to jobs sites, trainings, and company events (as needed). Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS! Reasonable Accommodation for Disability Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities If you are driven to succeed, you should join SP+. We are looking for safe Valet drivers with warm smiles who enjoy interacting with people. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started as valets. A job as a Valet could be the first step in your career. Come pave the way with SP+, a company driven by its three core values: Ingenuity, Diversity and Integrity. What you’ll do • Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients., • Inspect every vehicle before safely parking it, noting all findings., • Explain valet rates to customers., • Observe traffic laws and safe driving practices., • Report all accidents, safety hazards, unusual occurrences, and policy violations to management., • Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience., • Come to work in your clean uniform every scheduled shift, on time, and ready to work., • Remain in complete uniform for the entirety of your shift., • Assist management with additional duties as assigned. Qualifications What you need • A valid state driver’s license, current address, and acceptable driving record., • The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus., • Availability to work special shifts if needed (2nd, 3rd shift and/or weekends)., • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)., • The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints., • The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Salary Range: $11.00 - $13.00 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.