Customer service supervisor jobs in Fort Wayne, Indiana - Page 2Create job alerts

Job DescriptionJoin our team at Stillwater Hospice! At Stillwater Hospice, we promote and support growth, teamwork, and a healthy work-life balance among all staff members. We offer competitive wages and benefits in our team-forward, positive care environment. We look forward to talking to you today about joining our team! In this role, you will care for patients in our recently renovated Inpatient Unit on the Fort Wayne Campus. You will work As Needed on Nights and Weekends shifts. Could include partial shifts. Hospice Home (IPU) shifts are 12 hours long. This is an overnight and weekend PRN position. We pride ourselves on promoting an Excellent work-life balance and Excellent Employee Benefits. • 403b Retirement Plan for all employees with no cost access to a Financial Advisor and a strong Company Match for full-time employees., • Shift Incentive Pay, Performance Incentives, & Mileage Reimbursement., • Company-provided Uniform allowance., • Free employee access to the services and programs at the Peggy F. Murphy Community Grief Center., • A newly remodeled, modern Inpatient Unit., • Newly built Staff Respite Room in the Hospice Home IPU., • Multiple employee engagement events per year: Wellness/Health Events, Quarterly Employee Benefit Fairs, Organization picnics, and Organization holiday events., • A strong commitment to promoting and advancing employees from within the organization. FLSA STATUS NON-EXEMPT REPORTS TO: Assistant Director of Nursing POSITION OBJECTIVE: Providing nursing care for assigned terminally ill patients by assessing needs, coordinating the interdisciplinary care plan, implementing nursing interventions, making appropriate revisions, and evaluating care outcomes. QUALIFICATIONS: • Graduate of an accredited school of nursing., • A Bachelor’s degree in Nursing is preferred., • Prefer one year of recent hospital or home health care experience., • Must have a current RN license to practice in Indiana., • Must hold current CPR certification or obtain it during the orientation period., • Infusion skills are preferred., • Ability to identify needs and emergencies of hospice patients and provide appropriate interventions., • Must be comfortable working with hospice patients, focusing on palliative care., • Strong interpersonal skills., • Strong assessment skills. ESSENTIAL FUNCTIONS: • Must be capable of functioning independently as well as part of the team., • Implement agency-approved clinical policies and procedures in all work-related situations., • Demonstrates understanding of hospice philosophy and concept of care and considers the patient/family as the unit of care., • Orients patient/family to hospice services, including identifying the role of team members., • Identifies patient health problems by assessing psychosocial, spiritual, physiological, and health behavior systems., • Participates in obtaining and documenting admission and assessment data., • Documents findings accurately, in a timely manner, and on appropriate forms according to Agency procedures., • Delivers nursing care to patients, which includes teaching, providing direct care, case management, referral, advocacy, monitoring pain and symptom management, and initiating appropriate interventions., • Anticipates problems related to the impending death of the patient at the time of admission and pursues problem resolution, including bereavement follow-up for family members., • Remains flexible for unit coverage and accepts responsibility under adverse conditions, such as weather-related crises., • Participates in appropriate staff and holiday rotation., • Follows orders from the patient’s physician and informs the physician and other team members of changes in the patient’s condition and needs., • Coordinates care and services with other health care providers., • Identifies the need for and obtains additional orders from physicians., • Plans and implements patient discharge plans in conjunction with patient/family, nurse, physician, and Agency goals., • Attend and participate in Patient Care Conferences or team meetings as appropriate., • Recommends utilization of additional agency services and other community services as appropriate., • Provides clinical supervision to LPNs and CNAs, • Instructs LPNs and CNAs on specific patient care procedures in accordance with approved Agency policies., • Works in a cooperative relationship with other Agency staff., • Seeks appropriate clinical supervision., • Ensure proper initiation of the initial plan of care, evaluate outcomes, and coordinate revisions as necessary., • Participates in Agency committees and task forces., • Assumes responsibility for continued personal growth and development., • Responsible for maintaining patient records in a timely and organized fashion., • Seeks educational opportunities to improve clinical practice and participate in in-service programs., • Adheres to all Stillwater Hospice policies., • Performs other duties as assigned., • Adheres to Stillwater Hospice privacy practices as described in the Notice of Privacy Practices., • Participates in quality improvement activities and/or other agency committees or task forces when requested. CRITICAL SKILL SETS AND ATTITUDES: • Proficient and timely in all aspects of clinical documentation, including computer data entry., • Proficient in blood draws, all routine patient treatments (such as dressing changes, catheter care, etc.), pain and symptom management, and caring for patients and their families, including pediatric and HIV-positive patients; Mantoux administration., • Proficient in case management, all aspects of IV care, including programming of IV pumps, tubing changes, site care, and subcutaneous access., • Display compassion, be a team player, have an optimistic outlook, be adaptive, accountable, and customer-driven. MARGINAL FUNCTIONS: • Provides personal care., • Participate in Quality Assurance by reviewing patient records to ensure compliance. ESSENTIAL PHYSICAL/MENTAL FUNCTIONS: • Lifting: Transfer patients into positions where they can perform daily care, personal hygiene, and grooming - Occasional to Frequent., • Carrying: Personal hygiene supplies to and from the bathroom to the patient - Frequent. Linen for short distances - Frequent., • Pushing/pulling/reaching: Readjust patient in bed - Frequent., • Standing: While performing patient care - Frequent to Constant., • Balancing: Needed for normal ambulation, climbing stairs, and for reaching - Occasional to Frequent., • Stooping/kneeling/crouching/bending: To perform patient care - Frequent., • Handling objects, i.e., soap, shampoo, toothbrush, comb, dressing - Frequent., • Fingering: Pen, visit reports - Frequent., • Opening: Bottles and jars - Frequent., • Talking: To communicate with patients and family, and to communicate with supervisors and coworkers - Frequent., • Hearing: To communicate with patients, coworkers, patients’ family, and supervisor - Frequent to Constant., • Seeing: Constant. Ability to discriminate colors., • Must have visual and hearing ability to comprehend written and verbal communication., • Must be able to engage in clear, concise verbal/nonverbal communication., • Must have the ability to remain calm in occasional emergency situations., • Must be able to climb a minimum of three flights of stairs., • Recognizes emergencies and has knowledge of emergency procedures, according to Agency policies. ESSENTIAL HAZARDOUS PHYSICAL EXPOSURES: • Potential exposure to environmental pollutants., • Potential exposure to infectious diseases, needle sticks, blood and body fluids, and hazardous waste., • Potential threat of physical violence to self. (Security personnel available upon request.), • Potential exposure to harm from pets visiting patients on the hospice unit., • Must be willing to travel in inclement weather., • Potential exposure to variable temperatures in the working environment. CHEMICAL OR HAZARDOUS PHYSICAL EXPOSURES: • Potential exposure to substances within the facility, including copy machine toner, VDT emissions, cleaning solvents, and medical supply chemicals., • Potential exposure to chemical/cleaning substances in the hospice environment. ESSENTIAL PERSONAL PROTECTIVE EQUIPMENT REQUIRED: • Standard precautions will be consistently used for all patients. The employer provides protective clothing and equipment. OTHER SPECIAL CONSIDERATIONS: • Must be willing to accept assignments without regard to disease or ethnic origin. Stillwater Hospice has been caring for the seriously ill of Northeast Indiana since 1888, and our goal is to foster the optimal quality of life through medical, spiritual, and emotional support for patients and their loved ones. We provide high-quality, patient-focused, and compassionate care that helps terminally ill patients and their families live as fully as possible. Providing hospice care allows patients and their families to have meaningful moments together.

Job DescriptionDescription: Are you a college student going into your junior/senior year and looking for a paid internship during the summer? Are you looking for a potential career post-graduation? Are you ready to be exposed to an exciting industry filled with numerous job opportunities? Come join the Kelley Automotive Team today! Internship Dates: May 18, 2026-July 31, 2026 Schedule: Monday-Friday, 9:00AM-5:00PM Pay: $16.00/hour Functions: Responsible for participating and learning each individual department within the Kelley Automotive Group. Responsible for learning the sales process and applying your knowledge throughout your internship. Relationships: Reports to General Manager, Sales Managers, and Mentor. Responsibilities and Authority: • Learn and present the non-confrontational selling process to every interested customer in the last three weeks of the internship., • Assist with delivery of vehicles as directed by the supervisor and your mentor., • Work your assigned shift., • Prospect for customers using telephone, email, direct mail, personal contacts, referrals as directed by your supervisor and mentor., • Log all customer information into the CRM system as required by your supervisor and mentor., • Assist in proper vehicle display both inside the showroom and on the display lots., • Attend all scheduled sales meetings., • Complete all online and class training required by the Sales Managers., • Greet all customers promptly and courteously upon their arrival at the dealership., • Develop a relationship with the service and parts departments based on trust and a mutual understanding of customer satisfaction., • Maintain work area in a clean and uncluttered fashion, free of personal effects., • Attend training programs as required by management., • Participate and complete all projects given by Sales Managers and other department managers., • Maintain thorough knowledge of all products and services Kelley and GM offer, as well as those offered by our competitors., • Know, understand, and practice the ethics of the automotive industry., • Responsible for shadowing and learning the different locations of the Kelley Automotive Group and dealership departments., • Participate in Kelley Automotive Group outings outside of work., • Any other tasks deemed necessary by the General Manager, Sales Managers, and Mentor. Requirements: Qualifications High School diploma or the equivalent. Junior or senior in college or recent college graduate. Must have the ability to read and comprehend instructions and information. Must have a valid driver’s license and a good driving record. Professional personal appearance. Must have good judgment and be motivated. Must have good communication skills with customers. Working Conditions Will stand and move throughout the dealership facility (lot, showroom, service aisles, etc.) for most of the shift. Will spend time outdoors showing vehicles to prospective customers. Will drive vehicles in traffic during test drives. NOTE: THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKINGCONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT TO REVISE THE FUNCTIONS, DUTIES AND REQUIREMENTS OF THE JOB OR TO REQUIRE THAT ADDITIONAL OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE. WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Job Description Caregiver Storypoint Fort Wayne North Must haves to be a Caregiver: • Passionate about working with the elderly., • Punctuality and Professionalism are important factors., • You provide compassionate and competent care for residents by performing the following services, • Bathing, showering, and grooming/dressing assistance, • Assist residents with dining, • Wheelchair and walking escorts, • Meal, activity, and medication reminder assistance, • Answers resident call signals We believe in this so strongly that every employee in our company has scheduled monthly conversations with their leader to discuss their performance, growth and opportunities to improve the employee and customer experience. As an Employee First organization, we invest in helping our employees become the best version of themselves. When our employees are at their best, they provide the absolute best service. General Working Conditions This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #SP2

Job DescriptionJoin Our YMCA Membership Team and Help Build Stronger Communities! The YMCA is looking for enthusiastic, customer-focused individuals to join our Membership Team! As a part of this dynamic team, you’ll be at the heart of creating welcoming, inclusive environments for individuals and families to connect, grow, and thrive. Why you’ll love the YMCA As a part-time staff member, you will receive a free individual membership or 50% off family membership and 50% discounted programs for you and your household. Other perks our Y employees enjoy: • Personal Development: You’ll have many opportunities for free training and certifications, as well as opportunities to advance and potentially find a long-term career., • Childcare: While working, up to four hours of Childwatch is offered at membership branches during regular child watch hours, also enjoy 50% discounted before and after school care and summer day camp options. As part of the 3River FCU Family YMCA team, the Membership Coordinator will assist with the development, management, and delivery of high-quality programs. • Collaborate: Support the Membership Director by assisting with daily operations, including scheduling, task coordination, and department needs., • Develop: Build meaningful relationships amongst staff and members to promote excellence in customer service standards, Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne as well as: • Must be at least 18 years of age., • Must have a high school diploma or equivalent., • Excellent communication, supervisory, and organizational skills., • Excellent human relation skills and enthusiasm., • Basic math skills and demonstrated recordkeeping proficiency., • An elevated level of organization, flexibility, and ability to handle difficult situations effectively., • Successfully complete within 60 days of hire: CPR/First Aid/O2 Certification, Bloodborne Pathogen training, Child Abuse Prevention training, and all other required training as specified by your supervisor. Hours Available: Monday-Friday afternoons/evenings, some weekends Location: Parkview Family YMCA, 10001 Dawsons Creek Blvd. Fort Wayne, IN 46825

Job Description Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family’s health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. • Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state., • Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!, • Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health., • Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!, • Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members., • Paid - Holidays and Vacation for eligible employees., • No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt., • Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service., • Nationwide Opportunities - Transfers are available Nationwide -- great for active Military and Family! Keeping You Safe • The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority., • Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions., • COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Responsibilities Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (12) weeks. The program focuses on different aspects of managing your own account, including: • General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment., • Leadership Development - Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal/state requirements., • Policies & Procedures - Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met, including following current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times., • Reporting - Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management., • Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager’s responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes., • Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting., • Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff., • Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques., • Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner., • Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff., • Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications • Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily., • After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals., • A high school diploma or equivalent required., • Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting., • Must be able to be at work as scheduled and on time., • Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers., • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods., • Must be able to perform routine, repetitive tasks continuously., • Must be able to work around food and cleaning products., • Must live in the service area.

Job Description Recreation Coordinator – Parks & Recreation Do you enjoy planning programs, leading activities, and engaging the community in recreational events? What You'll Do Assist the Recreation Supervisor or Manager in delivering recreational services, including planning, implementing, promoting, and evaluating programs and activities for the community. Key Responsibilities • Support and lead recreational programs, festivals, and special events, • Research, plan, and implement programs with budgets, equipment, and evaluations, • Maintain attendance records and collect program fees, • Provide excellent customer service and enforce park rules, • Assist with marketing, promotion, and rental supervision, • Maintain supplies, equipment, facilities, and general park appearance, • High school diploma plus two years of advanced education in recreation or related field, or equivalent experience, • Strong oral and written communication, • Knowledge of Parks & Recreation facilities and operations, • Ability to work flexible hours, including evenings and weekends, • Ability to read and interpret manuals, reports, and safety instructions, • Frequently sit, stand, walk, and use hands, • Occasionally lift/move up to 50 lbs, climb, balance, stoop, kneel, or crouch Employment is contingent upon the successful completion of applicable drug screening, physical examination, and background checks. Job Posted by ApplicantPro

Job DescriptionMust Be a US Citizen Position: Technical Machine Operator & Maintenance (permanent, full-time) Department: Production $28-$34 USD per hour Reports To: Production Supervisor Benefits: Competitive compensation package and benefits offered The Technical Machine Operator plays a vital role in ensuring the seamless operation of our production equipment, contributing to product quality, safety, and uptime. This position is ideal for someone with technical aptitude, mechanical knowledge, and a hands-on approach to equipment care and troubleshooting. The ideal candidate should have some knowledge of mechatroinics background as a hobby or a certification from a community college or trades association. Must be available to work flexible shifts, including evenings and weekends. Main Responsibilities Include: • Operate machinery in accordance with standard operating procedures and safety regulations, • Perform routine inspections, preventive maintenance, and repairs to ensure machinery runs efficiently, • Identify, troubleshoot, and resolve equipment issues to reduce downtime, • Maintain accurate documentation of maintenance, inspections, and repairs, • Communicate effectively with coworkers, supervisors, and contractors to support smooth operations, • Coordinate with vendors and service professionals for facility and equipment maintenance needs, • Ensure all safety protocols and PPE requirements are followed at all times, • Contribute to a clean, organized, and hazard-free work environment, • Support continuous improvement and quality initiatives to meet customer and production standards, • Minimum Grade 12 or equivalent, plus a specialized program (6 months to 1 year), • 3–5 years of experience in a similar machine operator or technical maintenance role, • Strong mechanical and electrical aptitude; ability to read technical schematics, • Proven troubleshooting and diagnostic skills, • Ability to work independently with minimal supervision, • Strong communication and documentation skills, • Ability to lift and move equipment and parts as required, • Comfortable with medium physical activity for extended durations, • Demonstrated ability to contribute to team success and meet production goals, • Must have a strong commitment to safety, accuracy, and quality

Job Description Ever consider running a multi-million dollar business? Fazoli’s is looking for qualified Shift Supervisors to do just that! Are you a natural leader with a passion for pasta, pizza, and creating a fun, fast-paced environment? Do you thrive in a place where the pasta is always hot, the breadsticks are always fresh, and the team is ready to roll? If you said "yes," then we want YOU to join our team as a Shift Supervisor at Fazoli’s! We are proud to provide competitive benefits and pay. We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow! Benefits: • Medical Benefits, • Bonus Potential, • Free Meals while Working*, • Tuition Reimbursement/ GED Assistance, • Life Insurance, • Direct Deposit, • Tenure Recognition, • Referral Bonus, • Opportunity for Advancement, • Uniforms, • Vacation, • Employee Assistance Program (ComPsych), • Unity Care, • Company Chaplain Our shift Supervisors enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Supervisors who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify! This Fazoli’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion. We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis. Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies. We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks! Job Description: Shift Supervisor at Fazoli's Position Title: Shift Supervisor Reports To: Restaurant Manager/ General Manager Position Overview: The Shift Supervisor at Fazoli’s is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front-line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The Shift Supervisor plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service. This is a hands-on leadership position that requires excellent communication, problem-solving, and multitasking skills. Key Responsibilities: * Leadership & Team Supervision: * Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently. * Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment. * Ensure the team is trained on company policies, procedures, and best practices. * Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered. * Customer Service: * Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly. * Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression. * Lead by example in providing friendly and efficient service to all guests. * Operational Efficiency: * Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures. * Ensure that food is prepared to Fazoli’s quality standards and is delivered to customers in a timely manner. * Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness. * Financial & Cash Handling: * Ensure accurate cash handling and register operations, including opening and closing registers, counting cash, and processing transactions. * Assist in managing labor costs by adjusting staffing levels as needed to meet demand. * Maintain adherence to company policies for handling cash, credit cards, and other forms of payment. * Staffing & Scheduling: * Ensure that breaks, meal periods, and shifts are managed appropriately for staff. * Step in as needed to cover shifts or assist with additional tasks when required. * Food Safety & Sanitation: * Ensure the restaurant is compliant with health and safety regulations, including food handling, sanitation, and cleanliness standards. * Monitor kitchen and dining areas to ensure that cleanliness standards are consistently maintained throughout the shift. * Oversee the proper storage and handling of food and supplies to prevent waste or contamination. * Problem-Solving & Decision Making: * Make quick and effective decisions in response to operational challenges, customer issues, or staff concerns. * Resolve conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed. * Communication & Reporting: * Communicate effectively with management, staff, and guests to ensure smooth operations. * Report any issues, equipment malfunctions, or significant occurrences to the Restaurant Manager. * Provide feedback to the management team on employee performance and operational improvements. Skills & Qualifications: * Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus. * Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment. * Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction. * Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management. * Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption. * Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. * Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations. Job Requirements: * Ability to stand for extended periods (4-8+ hours) with periodic breaks. * Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. * Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. * Capability to walk up and down stairs and use a step ladder as needed. * Occasional sitting, talking, and active listening as required by the role. * Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person. * Ability to move around the kitchen quickly and efficiently. * Compliance with food safety and sanitation regulations. Work Environment/ Job Conditions: * Flexible scheduling, including nights, weekends, and holidays. * Work in a loud, fast-paced environment. * Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers. * May involve exposure to heat, noise, and cleaning chemicals in the kitchen area. * Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks. * Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being. * Job duties span both indoor and outdoor settings, requiring adaptability to different environments. * Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests. * Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. This job description provides an overview of the responsibilities and qualifications for the Shift Supervisor position at Fazoli's. Specific duties and requirements may vary by location or role.

Pizza Hut-Canterbury is looking for a full time or part time Store Supervisor for our location in Fort Wayne, IN. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. Qualified Store Supervisor candidates will have previous experience i

Ready to deliver excellence? Join CRST as a Supervisor Managed Transportation & Customer Service and play a key role in supporting our customers with exceptional care and professionalism. Supervisor - Managed Transportation & Customer Service. If you're passionate about building and maintaining pos

A Restaurant Supervisor will assist in the planning and management at Pizza Hut-Canterbury in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Restaurant Supervisor responsibilities -Monitor team members

A Restaurant Supervisor will assist in the planning and management at Pizza Hut-Canterbury in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Restaurant Supervisor responsibilities -Monitor team members to f

Find your next job here! Will train the right candidate! Average salaries from $18 - $47/Hr, full time and part time shifts available now! Hiring for: Customer Service Supervisor.

Pizza Hut-Canterbury is looking for a full time or part time Store Supervisor for our location in Fort Wayne, IN. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. Qualified Store Supervisor candidates will have previous experience in

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In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

Come and work for Envoy Air, an American Airlines Group Company, at FWA and watch your career take off! You will join a stable, fun, secure, and fast-growing team committed to providing outstanding customer service. Do you find joy and satisfaction in helping people? As a Customer Service Agent, you

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

Supervisor, Freight Operations. About the Freight Operations Supervisor job:. Ensure customer freight is processed, handled, loaded and delivered timely and damage free.

Come and work for Envoy Air, an American Airlines Group Company, at FWA and watch your career take off! You will join a stable, fun, secure, and fast-growing team committed to providing outstanding customer service. Do you find joy and satisfaction in helping people? As a Customer Service Agent, you

Sales or customer service experience. Insurance Sales Agent - Customer Service. Expand business by proactively building relationships with existing customers to meet the agreed upon production goals.

Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create. PetSmart's Process Lead (Retail Operations Supervisor) has shared responsibility to drive operational excellence in our stores while up

Consistently provide excellent guest service, which includes:. A passion for providing extraordinary service.

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Greet customers with a warm smile, review and educate o

Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services. JOB QUALIFICATIONS Education * High school diploma is preferr

California applicants: Please review the Costco Applicant Privacy Notice.The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.Position summary: Packs member orders into boxes and transfers items to a separate cart for cashiers.Performs cleanup,

Excellent customer service skills. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions. Cashiers are the frontline of guest service as they take orders, process payments, help with prizes and more.

With over 750 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Entrepreneur Magazine's 2024 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. The Pro Customer Servi

Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services. Take the initiative to stay informed regarding new and existing

Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Provide guests fast, friendly, and clean service. Provide excellent guest service.

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Role models established customer experience practices with intern

Performs duty roster and ensures cleanliness, service, and quality standards are met.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return.

Collaborates with team members and communicates relevant information to direct leader * Upholds the security and confidentiality of documents and data within area of responsibility * Other duties as assigned Cashier Responsibilities: * Processes customer purchases, performs general cleaning duties

We're looking for smiling, enthusiastic, sports-minded individuals with knowledge of sporting goods to provide our customers with excellent service. Provide excellent customer service is primary responsibility. Desire to give our customers a high degree of service.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively dri

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. A Head Cashier will position Cashiers and support them by ex

Deliver excellent guest service in every circumstance.

Greet customers warmly and provide excellent customer service. As a Cashier at Lowe’s, you will be responsible for delivering excellent customer service by efficiently processing sales transactions and providing assistance to customers. Previous cashier or customer service experience preferred.

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Excellent customer service and relationship management skills are required. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is