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Customer service supervisor jobs in New York, NY - Page 2Create job alerts

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  • Holiday Inn New York City - Wall Street
    Guest Service Agent
    Guest Service Agent
    29 days ago
    Full-time
    PECK SLIP

    Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Managed by HHM Hotels

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  • The Clipz
    Barber
    Barber
    1 month ago
    $45–$95 hourly
    Full-time
    Wood-Ridge

    As a Barber, you will play a vital role in providing exceptional grooming services to our clients. You will be responsible for delivering high-quality haircuts, shaves, and other grooming services while ensuring a welcoming and professional environment. Your expertise in barbering techniques and customer service will help create a loyal clientele and enhance the overall experience of our customers. Duties: • Perform haircuts, beard trims, and shaves using various techniques including straight razor methods., • Provide hair styling services tailored to individual client preferences., • Maintain cleanliness and sanitation of tools and workstations to ensure a safe environment for clients., • Communicate effectively with clients to understand their grooming needs and provide expert advice on styles and products., • Uphold store management practices by adhering to company policies and procedures while contributing to a positive team atmosphere. Experience: • Proven experience in barbering with a valid barbering license., • Strong communication skills to effectively interact with clients and understand their needs. Benefits: • Free parking, • Paid sick leave, • Opportunity to move up to store manager, • Personal day off (Birthday), • Break room with weekly snacks/diner, • Bonuses, • Flexible schedules Monday - Friday Weekends needed Barber License needed

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  • Tempo Industries, Inc.
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $45000–$50000 yearly
    Full-time
    Westbury

    Customer Service F/T (NASSAU COUNTY N.Y.) Established Promotional Products Company in Westbury Long Island, seeking a In Person (This is NOT a remote position) Full Time, Experienced, individual for Customer Service / Graphic Art / Pre Press person for immediate employment. Hours 9-5 Monday - Friday Customer Service Duties include- To provide excellent Customer Service via phone and e mail, Customer Follow up, updating orders in system. Assisting import manager sending orders and art to vendors. Strong Working Knowledge of Adobe Illustrator, PhotoShop, Corel Draw, Excel, Ms Word a must. Other computer, photography and relevant skills considered a bonus Must be able to work independently, meet deadlines and monitor flow of incoming and outgoing art, e mail, proofs, approvals, revisions and order status. Minor Graphic Design Duties include - Resizing, retouching, and saving of vector artwork. Some conversion of Jpgs to vectors files, upon proof approval assist Pre Press Manager with checking artwork, order accuracy & scheduling orders for production. Flyer & catalog design, , updating of the company's product information on websites and industry search engines, social media posts. Professional Phone Speaking voice, appearance and PC Computer skills a must. Must be able to multi task and work in fast paced environment!!!!! NON SMOKING OFFICE Must be team player willing to do whatever it takes to get the job done. Full Time Competitive Weekly Salary, between $45,000-$ 50,000 per year depending on experience Paid Vacation, Paid Health Insurance, 401k profit sharing plan pleasant work environment Location: NASSAU COUNTY N.Y. Job Type: Full-time Required experience: Wholesale Customer service working in an office environment Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Ability to commute/relocate: Westbury, NY 11590: Reliably commute or planning to relocate before starting work (Required)

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  • Agala By Tmuna
    Special Events Barista
    Special Events Barista
    1 month ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    We are seeking a dedicated and experienced Barista to oversee and serve coffee in private events all over NY with our coffee cart. The ideal candidate will have a strong background in coffee service and customer service, with a passion for delivering exceptional experiences to our guests. As our barista manager, you will be responsible for managing everything in the cart, making excellent coffee , ensuring quality service, and maintaining operational efficiency during your shift. Responsibilities Making amazing coffee Provide excellent customer service by addressing guest inquiries and resolving issues promptly. Taking care of the cart and the equipment Manage inventory levels and assist with ordering supplies as needed. Unloading the equipment, set up and tear down Implement time management strategies to optimize workflow during peak hours. Qualifications Experience in a café as a professional barista Strong customer service skills with the ability to engage positively with guests. Excellent time management skills to effectively prioritize tasks during busy shifts. Ability to lift things and carry them Responsibility, and time managment If you are passionate about the Coffee industry and have the leadership qualities necessary , we encourage you to apply for this exciting opportunity as a Barista Manager.

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  • El Mexicano Tapas & Tequila
    Restaurant manager
    Restaurant manager
    2 months ago
    Part-time
    Clifton

    Looking for a bilingual manager that The duties of a restaurant manager (also known as a restaurant manager) cover a wide range of responsibilities to ensure the proper functioning of the establishment. Here is a detailed list of its main functions: ⸻ 📋 1. Operational Management - Supervise the daily operations of the restaurant. - Ensure that quality, cleanliness and service standards are followed. - Coordinate the opening and closing of the premises. ⸻ 👥 2. Personnel Management - Hire, train and supervise staff (warteers, cooks, hosts, etc.). - Prepare schedules and manage shifts. - Resolve conflicts between employees or between customers and staff. ⸻ 💰 3. Financial Management - Control the budget and reduce unnecessary costs. - Supervise cash flow, income and expenses. - Make periodic financial and sales reports. ⸻ 📦 4. Inventory and Supplier Control - Place orders for food, drinks and supplies. - Maintain inventory control to avoid waste. - Negotiate with suppliers to obtain better prices and quality. ⸻ 🍽️ 5. Customer Service - Ensure customer satisfaction and handle complaints. - Maintain high standards of customer service. - Implement strategies to build customer loyalty. ⸻ 📢 6. Marketing and Promotion - Develop promotional campaigns or special events. - Coordinate the presence of the restaurant on social networks. - Analyze the competition and propose improvements. ⸻ ⚖️ 7. Compliance with Regulations - Ensure that hygiene, safety and health standards are met. - Maintain the necessary licenses (such as operating licenses or selling alcohol). - Prepare for government inspections. ⸻ 🧠 Key skills: - Leadership and decision-making. - Conflict resolution. - Time management. - Ability to work under pressure. - Knowledge of the gastronomic sector. manager certification

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  • Kakolicious Nail Studio
    Salon Manager
    Salon Manager
    2 months ago
    $20 hourly
    Full-time
    Manhattan, New York

    Position: Salon Manager / Receptionist Location: Lower East Side (LES), NYC Japanese Gel Nail Art Specialty Salon We are looking for a reliable, organized, and proactive Salon Manager / Receptionist with nail industry experience. Responsibilities: • Booking appointments (Vagaro), • Front desk / customer service, • Supporting nail technicians, • Inventory / supply orders, • Assisting with Instagram & TikTok Requirements: • Nail salon experience required, • Friendly, organized, and responsible, • Confident with scheduling systems, • Social media skills a plus Pay: $20+ per hour (depending on experience) 35-40 hours per week Business Hours: Tue-Sat 11-8, Sun 10-6, Mon closed Looking forward to hearing from you!

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  • Rose Bakery
    Head Chef/Cafe Manager
    Head Chef/Cafe Manager
    2 months ago
    $80000–$100000 yearly
    Full-time
    Manhattan, New York

    Role Overview: At Rose Bakery, the Head Chef/Café Manager is responsible for overseeing both the Front of House and Back of House operations, as well as the retail side of the café. This role involves creating and executing daily savory and pastry menus, sourcing ingredients, managing the team, handling customer service, coordinating and catering events, and overseeing recruitment and training. Additionally, the role ensures all health and safety regulations are met. Key Responsibilities: • Construct menus with new or existing culinary creations, ensuring the variety and quality of servings., • Manage our retail program. Overseeing and sourcing products to carry within the café., • Fully in charge of recruitment and training., • Comply with nutrition, sanitation, and safety regulations in accordance with local law., • Responsible for sourcing and placing food and non-food orders., • Ensuring all menus and ingredient selections are in accordance with the Rose Bakery philosophy and standards., • Meeting/exceeding sales goals and adhering to strict food and non-food budgets., • Planning and coordinating events within Dover Street Market New York., • Taking charge of the catering business from start to finish, including developing menus, pricing, and invoicing. Key Skills: • A highly motivated individual able to converse with all levels, both internally and externally., • Self-starter, able to set the standard by their own professionalism and attitude., • Must be energetic, self-motivated, self-organized, and a team player. Willing to do whatever it takes to get the job done., • Decisive, structured, and organized, with a keen eye for detail., • Punctual, possesses excellent time management skills., • Flexible, adapts to ever-changing needs of the business., • Possesses an enthusiasm and a passion for the Rose Bakery philosophy. Key Requirements: • 4+ years’ experience managing both BoH and FoH teams in a café or restaurant setting., • Outstanding communication and leadership skills., • Capable of multi-tasking while maintaining a high attention to detail., • Flexible to the needs of the business., • Ability to lead recruitment, training, and development of bakery staff., • Knowledge of proper timekeeping and payroll procedures., • Ability to stand for prolonged periods of time.

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  • Jabar Southside deli inc
    Deli Manager
    Deli Manager
    2 months ago
    $18–$20 hourly
    Full-time
    Jamaica, Queens

    I’m looking for a deli worker who has experience. Good customer service. Serious about the job. Also I have a room for rent across the street from the job if you interested.

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  • Olympia Auto Repair Center
    Automotive Technician
    Automotive Technician
    11 days ago
    Full-time
    Arrochar, Staten Island

    We are looking for an Automotive Technician and as a second position someone who is just starting out on their journey in the Automotive industry, to join our successful Service center. We have been servicing Staten Island for 38 years. As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using Diagnostic computer software and have extensive knowledge of vehicle systems. We are also looking for someone who is just starting out on their career as a Auto Mechanic / Technician. We will help train you, because there is nothing better than on the job training. If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. You are responsible to have your own hand tools, as most experienced do. Responsibilities Use your expertise and diagnostic tools to evaluate vehicle malfunction codes Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements Conduct in-depth vehicle inspections of all systems, including engine, suspension and brakes Ensure a high level of customer satisfaction and repeat business Convey necessary vehicle repair information to office manager in a clear and concise manner Qualifications High school diploma or GED are preferred. An associate degree or completion of an automotive service technician training program is preferred Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred Strong service and communications skills are required

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  • Pink Sky Rei Solutions
    Sales Manager
    Sales Manager
    15 days ago
    $500–$1000 monthly
    Full-time
    Manhattan, New York

    As a Sales Manager, you’ll play a key role in driving revenue growth, building relationships with clients, and leading sales efforts. Training will be provided, so this is a great opportunity for both experienced professionals and motivated self-starters eager to learn and grow in the sales industry. Responsibilities Manage and grow a portfolio of clients Drive sales by presenting company services and closing deals Build strong customer relationships and maintain excellent client service Meet and exceed monthly sales targets Collaborate with the team and report on progress Qualifications Previous sales or management experience is a plus (not required) Strong communication and interpersonal skills Self-motivated, goal-oriented, and coachable Ability to work independently and as part of a team What We Offer Full training and ongoing support Competitive compensation with bonuses & incentives Opportunities for career growth and leadership development Dynamic, supportive, and team-focused environment

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  • Poolinator pools
    Pool Technician
    Pool Technician
    26 days ago
    Full-time
    Hillcrest, Paterson

    We are seeking a reliable and detail-oriented Pool Technician to join our team. The Pool Technician is responsible for the maintenance, cleaning, and servicing of residential and commercial swimming pools. This role ensures all pools are safe, clean, and in optimal working condition. Key Responsibilities: Perform routine cleaning of pools, including vacuuming, brushing, skimming, and backwashing filters. Test water chemistry (pH, chlorine, alkalinity, etc.) and apply necessary chemicals to balance water. Inspect, diagnose, and repair pool equipment such as pumps, heaters, filters, and chlorinators. Maintain records of water quality, service activities, and repairs. Advise customers on pool care, chemical use, and best practices. Identify and report major issues or needed repairs to supervisors or clients. Ensure compliance with health and safety standards. Load/unload tools and materials; maintain clean and organized work vehicle.

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  • Flying food group
    Production Supervisor
    Production Supervisor
    1 month ago
    $60000–$65000 yearly
    Full-time
    Newark

    Job Description We are seeking a Production Supervisor responsible for developing daily/weekly schedules for product and labor based on production requirements. Essential Functions · Follow the Basic Principles in all employee interactions · Provide direction, guidance and assistance to employees to enable them to work more effectively · Motivate employees by giving positive feedback, always in a respectful manner · Measure and manage productivity in the department to identify areas for improvement · Coordinate production process to increase productivity and improve process controls · Effectively allocate production labor as needed on a daily basis to improve productivity · Manage workforce to cross-train employees and rotate employees regularly · Follow all procedures for reporting Worker’s Compensation incidents and accidents, · Ensure meal processing counts and deadlines are met by checking line progress regularly · Ensure accurate counts are produced to specification · Ensure portions control is accurately measured by employees by conducting regular verifications · Train employee in production processes and portion control · Proactively engage in employee relations issues to resolve them effectively and promptly · Manage storage and rotation of daily food production overages to minimize waste · Hold regular communication meeting with employees to review production results, safety and hygiene · Communicate schedule changes to employees · Manage production schedules and processes to minimize overtime · Manage work force accountability for quality and productivity · Ensure employees have proper tools and equipment needed for production · Ensure that HACCP, GMP and USDA standards are achieved and completed · Ensure customer production and labeling requirements are achieved · Competent to work independently, ask questions and seek direction as needed. · Ensure all safety requirements are achieved and strives to maintain a safe work environment. · Effectively gives and receives feedback in a positive and respectful manner · Must be able to function within a team environment. · Performs tasks under general supervision Skills and Qualifications · Food Service experience required · A minimum of 2-5 years supervising a food production environment · Knowledge of internal policies and procedures · Knowledge of HACCP requirements, USDA, GMP and sanitation requirements. · Knowledge of cold food production processes · Candidate bilingual in English and Spanish a plus · Competent written skills and effective verbal communication skills · Computer skills a plus (Microsoft) Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time exempt position in a 24/7/365 manufacturing environment. Flexibility with weekdays, evenings, and weekends is required.

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  • Vertex Hospitality Group
    Restaurant Manager
    Restaurant Manager
    2 months ago
    $65000–$85000 yearly
    Full-time
    Scarsdale

    Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES • Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations., • Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams., • Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures., • Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service., • Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications • Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision., • Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards., • Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations., • Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction., • Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs., • Bilingual, English and Mandarin required Preferred Qualifications • Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence., • Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge., • Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems., • Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint., • Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits • Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle., • Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime., • Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement., • Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: • Employee discount, • Flexible schedule, • Paid time off, • Paid training Shift: • Day shift, • Evening shift, • Night shift, • Work Location: In person

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