Trabajos Customer Service en Bridgeport, ConnecticutCrear alertas

Job Description Established staffing and recruiting company with 20+ years experience based in the New York metro area is expanding with offices in Connecticut, New York, Florida, and North Carolina. We seek to add experienced Business Development - Account Managers and technical recruiters to work and grow together with our highly experienced team. The ideal candidate has an established home office, is self-motivated and able to work remotely. 5+ years of IT staffing sales or recruiting experience Solid prospecting and account development abilities Success in selling and closing complex transactions in a B2B environment Proven client service skills to create, maintain and enhance client relationships Excellent written and verbal communication, negotiation and interpersonal skills with the ability to communicate and interact effectively with multi-functional and diverse backgrounds Familiarity with different sales techniques and pipeline management Build our business and relationships with clients Become involved in industry associations Meet sales metrics Drive aggressive growth and profitability in a sustainable manner Self motivated and driven Ability to listen BA/BS degree or equivalent preferred A day-in-the-life, will look like this . . . • Spend a minimum of 75% of time engaged in outside sales activities such as establishing and developing new client relationships in order to diversify client base and gain market share., • Develop account sales plans. Identify prospects and develop sales strategies to secure new business. This may include sales calls, competitive analysis, coordination of presentations and proposals, direct mail campaigns, etc., • Source, establish, and build upon new and existing accounts, add company to vendor lists, generate solid requisitions for contract, contract to hire and permanent positions, • Work closely with the recruiting team to identify the technology footprint of serviced clients and develop an effective service-delivery model., • Establish relationships and work with hiring managers, HR, and vendor relations., • Work together on RFPs, SOWs and Projects, • Present qualified candidates to hiring managers and build teams., • Coordinate interviews between clients and candidates providing professional feedback., • Close contract, contract to hire, and permanent position orders while working with recruiters and team., • Meet regularly with leadership to review/coordinate sales efforts to ensure continued focus and success in meeting and exceeding individual sales activity and targets., • Manage consultant retention, remarketing and renewals by maintaining contact with consultants during assignments/projects at client sites, gather feedback from consultant and client about progress/performance., • Resolve consultant issues or escalate appropriately., • Have a track record of success providing positive communication, proper account/client relationship management and be in constant relentless pursuit of new and repeat business. This is a direct hire opportunity with a highly competitive salary and commission-based compensation structure. BRIDGET MORGAN is an Equal Opportunity Employer (EOE/AA) Company DescriptionBRIDGET MORGAN was founded more than 10 years ago by industry veterans with more than 25 years of experience. We support clients throughout Connecticut, New York and Florida. Our services include full-time, permanent hires, contract, temporary staffing, freelance and project based consulting.BRIDGET MORGAN was founded more than 10 years ago by industry veterans with more than 25 years of experience. We support clients throughout Connecticut, New York and Florida. Our services include full-time, permanent hires, contract, temporary staffing, freelance and project based consulting.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Customer Experience Specialist Location: Westport, CT We believe every interaction is an opportunity to build trust, loyalty, and joy with our customers. We’re looking for a Customer Experience Specialist to lead our CX efforts with empathy, efficiency, and a problem-solving spirit. This role will be key in ensuring every customer feels heard, supported, and delighted — whether they’re shopping with us for the first time or returning for their favorite pieces. Key Responsibilities • Own escalated customer service tickets and manage complex order issues with clarity and care., • Oversee and support our third-party customer service agents, serving as the bridge between HQ and the CS agency., • Keep customer experience documentation and procedure guidelines up to date., • Respond to and deescalate customer concerns across channels, including email, Instagram, and TikTok DMs., • Update and adjust Shopify orders when needed., • Reach out to customers who leave negative reviews on Okendo to understand concerns and rebuild trust., • Monitor and report on trends in customer feedback, surfacing insights that can drive business improvements., • Present analytics on customer service productivity and effectiveness., • Analyze the full customer journey to identify pain points and opportunities for a smoother, more joyful experience., • Lead, motivate, and train customer experience agents to consistently deliver high-quality service., • Collaborate with cross-functional teams to ensure customer insights inform product, marketing, and operational decisions. Skills & Qualifications • Fluent in written and spoken English., • Warm, welcoming personality with a customer-first mindset., • Strong written and verbal communication skills., • Confident decision-maker with proven problem-solving ability., • Highly adaptable and able to navigate a fast-paced environment., • Experience with Gorgias (or similar CX platform); Shopify experience is a plus., • Comfortable analyzing data and presenting actionable insights., • Previous experience leading or managing a customer service team is preferred. Why You’ll Love Working With Us • Be part of a growing, thoughtful brand that values creativity and connection., • Work alongside a passionate team that’s as dedicated to the details as they are to the big picture., • 4 days in office - 1 day work from home, • Health insurance and PTO

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Bilingual Spanish preferred.

Job Description The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention. The essential functions of the position include assisting clients with their service needs, making adjustments to existing accounts, and building effective long-term relationships with clients and carrier underwriters. Responsibilities: • Build and maintain key client and carrier relationships by phone, email, and in-person interactions., • Collaborate with Agency Producers to assemble, market, and place coverage for new clients., • Assist existing clients in making coverage changes; Attend to clients’ needs by producing binders, certificates, policies, endorsements, and other related items. Using each interaction with the client as an opportunity to deliver attentive, well-thought-out, and timely service., • Help clients in submitting first reports of claims; ensure prompt response from carrier staff and follow up on claims status to keep insureds informed., • Review policy audits; Verify accuracy and facilitate corrections, as needed, between client and carrier. Update and maintain documentation in the Agency management system., • Property & Casualty License is required, • Minimum 2 years’ experience working in the Insurance industry, • Working with AMS or similar agency management software experience, preferred, • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information, • Pleasant and friendly personality, focused on customer needs, • Ability to remain calm under pressure; maintain a professional demeanor and positive attitude, • Attention to detail, thorough, and accurate, • Demonstrate effective written and verbal communication, including the ability to actively listen and problem solve with minimal assistanceCompany DescriptionNicholson Associates, Inc. is a family-owned and operated independent insurance agency that has been serving Connecticut since 1958. Representing over 20 top-rated carriers, we take pride in providing exceptional, client-focused service and expert risk management solutions to businesses across the state.Nicholson Associates, Inc. is a family-owned and operated independent insurance agency that has been serving Connecticut since 1958. Representing over 20 top-rated carriers, we take pride in providing exceptional, client-focused service and expert risk management solutions to businesses across the state.

Job Description The Customer Service Representative at American Leak Detection of Connecticut is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the CT/NY/MA area. Benefits for our Customer Service Reps (CSRs): • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Work from home, • Answering the phones, • Explaining our services to potential clients, • Manage the customer experience, • Scheduling of appointments, • Dispatch, routing, and scheduling of jobs for our technicians, • Shift: 8 hour daytime shift, full-time, • Excellent customer service and telephone skills, • Excellent written and oral communication skills, • Proficiency in Microsoft Office Suite, • Experience in the plumbing, restoration, or construction industries- a plus but not required We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description ALLIANCE FOR COMMUNITY EMPOWERMENT, INC. JOB DESCRIPTION JOB TITLE: Family Support Manager DEPT: Early Learning Division REPORTS TO: Assistant ELD Director FLSA: Exempt SALARY RANGE: Grade 3 AVAILABLE SALARY: JOB SUMMARY: To provide leadership, oversight, and coordination of all family engagement and support services within the Early Learning Division. The Family Support Manager ensures that services are in compliance with the Head Start Program Performance Standards and reflect a strength-based, family-centered approach. CHILDREN SUPERVISION RESPONSIBILITY: Responsible for child supervision and for keeping children safe. ESSENTIAL FUNCTIONS: • Provide supervision, coaching, and general oversight of Family Support Specialists and PFCE (Parent, Family Community Engagement) Specialists., • Oversee the implementation and monitoring of data systems to track Family Support and PFCE performance and ensure compliance, regularly analyzing and reporting results to inform continuous improvement efforts., • Collaborate with the Education, Health, Mental Health, and Disabilities teams to ensure a comprehensive and integrated approach to family and child services., • Provide support and coordination of parent engagement activities and events, including orientation, parent committee meetings, Policy Council, and parent workshops., • Ensure that communication is available to parents regarding all center and local activities and maintain appropriate information (ex., workshops, job postings, etc.), including family services resources., • Develop and maintain partnerships with community-based organizations to support families’ needs and referrals. Coordinate with other agencies to support the accomplishments of the goals of families in the program., • Provide training and technical assistance to staff on topics related to family engagement, trauma-informed practices, and community resources., • Monitor compliance with Head Start Program Performance Standards, including ongoing tracking of family needs, referrals, and follow-up services., • Assist in the development and implementation of program improvement plans and reports related to family services., • Responsible for the implementation of the Parent, Family, and Community Engagement (PFCE) Framework, including planning, developing, and facilitating training sessions for parents and staff., • Annual revision of the ELD resource handbook for families., • Facilitate meetings/trainings for Family Case Workers and Family Support staff., • Attend training sessions and meetings, and prepare all required reports as required by the supervisor., • Assist and support in recruitment and enrollment activities., • Participate in the Family Development Credential certification (if applicable)., • Bachelor’s degree or higher in Social Work, Human Services, or related field with three or more years of proven supervisory experience within social services or early childhood programs., • In lieu of a Bachelor’s degree, an Associate's degree in Human Services or a related field with a minimum of five years supervisory work experience in Human Services or a related field., • Ability to collaborate with and have working knowledge of local community resources., • Excellent verbal and written communication skills., • Must have strong computer skills and knowledge of various processes including database management, spreadsheet, word processing, internet, and email., • Ability to prioritize and manage a complex workload and deadlines., • Ability to train and provide presentations to large and small groups as well as individuals., • Valid Connecticut Driver’s license and a good driving record are required. PHYSICAL REQUIREMENTS HOURS/DAY 0-1 1-2 2-4 4-7 Standing X Sitting X Reaching X Driving X Walking X Twisting X Squatting X Lifting X Bending X Gripping X Keyboard Use X AN EQUAL OPPORTUNITY EMPLOYER-THROUGH AFFIRMATIVE ACTION Great Benefits Package!

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Tues-Sat 8a-4:30p CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate benefit coverage and out of pocket costs, and di

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers regarding their inquiries and concerns; Reso

Competitive pay / Flexible schedule - As a Customer Service Coordinator at Honeydew, you will: Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans; Answer patient inquiries related to appointments, medical services, and treatment op

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution

Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Prov

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Up to $26 per hour - As a Customer Experience Rep at Solace, you will: Learn the Solace systems, tools, and technology; Use the resources we supply to provide world-class CS to our clients and advocates; Help us to gather and track feedback in order to work toward the constant improvement of our cus

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Agent at Clerk Chat, you will: Respond to customer inquiries and issues in a timely and professional manner; Maintain a high level of customer satisfaction by providing excellent service and resolving problems effecti

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving cu

Customer Service / Remote] - Anywhere in U.Competitive pay + bonuses / Medical, dental & vision / 401k / PTO - As a Call Center Specialist at Wider Circle, you will: Conduct outbound calls to prospective members, introducing them to our programs; Build rapport with members to understand their needs

Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with troubleshooting and resolving issues related

Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accurately; Maintain customer records and update

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 3p-11:30p CST - As a Customer Service Advocate at iRhythm Technologies, you will: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment; Respond to i

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via ph

Up to $86K per year + Benefits - As a Customer Service Specialist at Sungrow, you will: Support the Sungrow Service team with quotes and order execution; Manage incoming customer inquiries and resolve issues promptly and professionally; Maintain accurate and detailed records of customer interactions

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 11:30p-7:30a CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate benefit coverage and out of pocket costs, a

CSR / Remote] - Work from Anywhere in U.

Medical, dental & vision / 401k match / PTO - As a Customer Service Coordinator at One Call, you will: Answer incoming calls and respond to customer inquiries in a timely and professional manner; Provide exceptional customer service by actively listening and understanding the needs of the customer;

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment details; Manage cancellations, modifications,

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Call Center Rep at you will: Handle a high volume of inbound and outbound calls in a professional and timely manner; Maintain a positive and empathetic attitude towards customers; Listen actively to custome

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Customer Service / Remote] - Residents of CT / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients nee

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company products and services; Maintain accurate rec

Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Troubleshoot and resolve customer issues e

Competitive pay / Medical, dental & vision / 401k / PTO - As a Call Center Rep at Inizio Engage, you will: Answer incoming calls and respond to customer inquiries with professionalism and empathy; Accurately enter and update customer information in the database; Troubleshoot and resolve customer iss

Customer Service / Remote] - Anywhere in U.Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and custome

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to en

Medical, dental & vision / 401k - As a Customer Service Specialist at Enlyte, you will: Answer inbound calls to process orders for medical services and equipment; Manage fax line and dedicated email inbox for incoming requests; Perform order triage and prioritization; Make outbound calls as necessar

At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!. Making Waves with Passion, Purpose & Core Values!. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a spl

As the Supervisor, you support the Team Leader in leading and developing Team Members.

Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and

Health, dental & vision / 401k matching / PTO - As a Member Service Specialist at Workit Health, you will: Go above and beyond to provide world-class member experience to individuals interested in signing up for the program, and throughout the members journeys at Workit Health; Communicate and provi

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Carvana - JobID: 6841671 [Customer Service Representative] As a Customer Service Advocate (Delivery) at Carvana, you'll: Facilitate and coordinate the delivery of purchased vehicles to customers; Frequently interact with customers in person, by phone, email, and text; Coordinate with customers the d