Medical Receptionist
hace 18 días
Fairfield
Job Description Orthopaedic Specialty Group, P.C., currently has an opening for a Receptionist. Responsibilities include, but are not limited to: • Greet and discharge patients/visitors in a prompt, courteous, and helpful manner, • Assist patients with Clearwave check-in process, • Upon check-in, verify demographics, insurance eligibility, referrals and authorizations, • Obtain referrals/authorizations, if necessary, • Collect co-pays and outstanding balances from patients, • Provide patients with appropriate new patient paperwork, • Register patients, if necessary, • Schedule appointments, including but not limited to follow-ups and consults, • Responsible for cashing out and balancing nightly, • Schedule flexibility required, as employee many need to open or close an office, and/or change locations, • Perform daily chart checks for future visits to include insurance verification, referrals and authorizations, • Scan/import clinical forms daily, • Answer phones, transfer and/or direct calls during busy times, • Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-up, • Ensure release form has been completed and payments received, when applicable, • Distribute FMLA/Disability/Medical Record Release paperwork, when requested by patient. Collect authorization, payment and update log., • Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc., • Keep waiting room neat and presentable at all times, • Maintain excellent communication with medical assistants and patients regarding wait times or physician delays, • Maintain patient confidentiality Qualifications • Minimum of a high school diploma or GED., • Secondary training in business school or college preferred., • 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus. Candidates will be courteous, articulate, and reliable; must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service. OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off. Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.