Technical Field Service Group Leader
hace 2 días
Milford
Job Description Aquinas Consulting is currently looking to fill a Technical Field Service Group Leader job in Southern, CT for a growing manufacturer of high-tech electro-mechanical equipment. In this role, you will lead the day-to-day operations of the Service Department, supervising a team of field technicians and ensuring exceptional service delivery for both in-house and client-site equipment. You will also provide technical support, manage repairs and inventory, and coordinate hands-on service when working with key clients. Technical Field Service Group Leader Job responsibilities: • Supervise, support, and schedule a team of service technicians to ensure efficient field service operations, • Provide expert-level troubleshooting and technical support to customers and internal stakeholders, • Oversee repair evaluations, spare parts management, equipment refurbishments, and quality assurance activities, • Manage testing, documentation, and administrative functions related to warranties and service reports, • Degree in Electrical or Mechanical Engineering, technical school diploma, or equivalent experience, • 8–10+ years of hands-on experience in machinery repair, maintenance, or servicing, • Proven leadership experience in a technical or field service setting, • Strong technical problem-solving, scheduling, and customer service skills Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities. Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community. Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.