Customer Service Rep (01433) - 5400 Preston Hwy
hace 6 días
Louisville
Job DescriptionJob Description We're looking for a friendly and efficient Customer Service Representative to join our team at our 5400 Preston Hwy location in Louisville, United States. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. • Greet customers warmly and handle their inquiries and orders professionally, • Take phone and in-person orders accurately and efficiently, • Process cash and credit card transactions, • Prepare food items according to company standards, • Maintain a clean and organized work environment, • Collaborate with team members to ensure smooth operations during busy periods, • Address customer concerns and resolve issues promptly and courteously, • Assist with inventory management and restocking as needed, • Adhere to all company policies, food safety regulations, and quality control standards, • Participate in ongoing training to improve product knowledge and customer service skillsQualifications, • Excellent customer service skills with a friendly and professional demeanor, • Strong communication abilities, both verbal and written, • Capability to work in a fast-paced environment and handle multiple tasks simultaneously, • Basic computer skills for operating point-of-sale systems, • Ability to follow directions and adhere to company procedures, • Flexibility to work various shifts, including weekends and holidays, • Physical stamina to stand for extended periods and lift up to 25 lbs, • Cash handling experience and basic math skills, • Attention to detail and commitment to accuracy in order taking and food preparation, • Team-oriented mindset with a willingness to assist colleagues as needed, • High school diploma or equivalent preferred, but not required, • Previous customer service experience is a plus, but we're willing to train the right candidate Additional Information All your information will be kept confidential according to EEO guidelines.