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Job DescriptionJoin our dynamic team at BrightKey as a Call Center Representative, where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and professional services customers and their members. In this position, you will be the voice of our company, assisting customers with inquiries, resolving issues, and ensuring a seamless experience. Schedule, Benefits, & Compensation: • Starting Pay Rate: $18.00 - $20.00 per hour, • Schedule: Monday – Friday, First Shift, • Medical, Dental, & Vision Insurance, • Participation in company 401k program, • Gain experience in a great organization with a 30+ year history of providing industry leading business services!, • Opportunity for professional growth. We provide a clear career path into leadership and management roles., • Consistent and stable work schedule., • A great work environment in a professional office setting. You have your own desk, equipment, computer and workspace., • Experience in a professional call center environment, • Excellent customer service skills, • Ability to provide consistent, professional and courteous communications with individuals over the phone, email and via chat services., • Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries., • Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues., • Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary., • Asist customers with reporting services that can include data reporting, financial/budget reporting or other information gathering., • Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system., • Proactively identify opportunities to enhance the member experience and share feedback with the team., • Ensure compliance with organizational policies, privacy standards, and service level agreements., • Document all customer interactions and update records accurately in the database., • Collaborate with team members to ensure a seamless customer experience., • Identify and escalate priority issues to the appropriate team members or departments. Qualifications for the Call Center Representative Position: • High school diploma or equivalent; associate or bachelor’s degree preferred., • Prior experience as a professional Call Center Representative, two or more years preferred., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to handle a high volume of calls and emails with professionalism and efficiency., • Proficient in using computer systems and software applications including MS Office (Outlook and Excel)., • Compassionate and empathetic, with a genuine desire to help others., • Ability to work independently and as part of a team., • Flexible and adaptable to changing priorities and tasks. BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status. CSP-031726 Call Center Representative Customer Service Call Center Powered by JazzHR Compensation details: 18-20 Hourly Wage PI377822418a70-25405-39999149

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Donation matching, • Free food & snacks, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance About American Home Contractors American Home Contractors is a fast-growing, industry-leading exterior remodeling company serving homeowners across the Mid-Atlantic. We specialize in roofing, siding, windows, doors, gutters, and premium solar solutions, including Tesla Solar Roof installations. With thousands of 5-star reviews and operations across multiple states, our mission is simple: to install peace of mind for every homeowner we serve. Position Overview We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations. This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance. The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration. This is a 100% in-office position, based out of either Fulton, MD or Chantilly, VA, with time spent in both offices. Our Call Center Environment • High-volume inbound and outbound call activity, • CSRs average 100150 outbound calls per day, • Inbound calls are answered promptly, with a strong focus on customer experience, • Real-time scheduling adjustments and dispatch coordination occur throughout the day, • CRM accuracy directly impacts field productivity and revenue, • The CSR team supports multiple business lines: Tune-Up Program, Retail exterior replacements, Solar Roofing, and Solar PanelsWhat Youll Do, • Lead, coach, and support a team of CSRs, • Stay engaged with daily call activity and assist with inbound or outbound calls as needed, • Monitor call performance, outbound productivity, and appointment-setting metrics, • Provide real-time coaching and feedback to help CSRs improve call quality and confidence, • Support accurate scheduling, dispatching, and same-day adjustments, • Partner with Marketing, Sales, and Operations to ensure lead flow and staffing are aligned, • Review dashboards and reports to track performance and identify opportunities, • Conduct 1:1s, performance reviews, and coaching conversations, • Participate in hiring, onboarding, and team development, • Ensure CRM (Zoho) data is accurate and consistently maintained, • Help refine workflows, scripts, and standard operating procedures, • Assist with resolving escalated customer issues professionally and efficiently, • Model company core values: Integrity, Hard Work, and ServiceWhat Success Looks Like, • Strong, consistent call performance across the team, • High-quality appointments that align with business goals, • Reliable CRM data that supports marketing and operations, • Engaged, supported CSRs who understand expectations, • Smooth coordination with field teams and minimal scheduling disruptions, • Positive customer feedback and effective resolution of concernsWhat Were Looking For, • 3+ years of experience leading or supervising teams in a call center or high-volume customer service environment, • Comfort managing both inbound and outbound call activity, • A leadership style that combines coaching, accountability, and approachability, • Strong attention to detail and respect for accurate data and processes, • Experience using CRM systems and call center tools, • Ability to thrive in a fast-paced, collaborative environment, • Willingness to work fully in-office and spend time at both office locationsPreferred Experience, • Background in home services, construction, trades, or appointment-based sales, • Familiarity with Zoho CRM, RingCentral, Podium, or similar tools, • Experience working closely with marketing or lead generation teamsWhy This Role Is Unique This position offers the opportunity to lead a close-knit team, stay connected to the work, and play a meaningful role in shaping how customers experience our brand. Its well-suited for a leader who enjoys being visible, accessible, and involved, while still driving performance and growth.

Job DescriptionDescription: NOTE: This opportunity will be forthcoming in Q2 2026. It is open to full-time employment (no C2C or 1099 engagements, please). The candidate MUST be a U.S. Citizen or a Permanent Resident (Green Card Holder). This is a remote opportunity and the candidate MUST reside and have resided in the U.S. for the past 3 years. Daily Responsibilities • Oversee the 24/7/365 SOS Team and manage overall scheduling for the operations team., • Forecast, schedule, and plan the workforce distribution to ensure service levels are consistently met across all client interaction channels, phone, email, chat, and web submissions., • Leverage forecasted data to create agent schedules, manage intraday activities, and optimize staffing resources in line with productivity targets and business rules., • Prepare and present staffing and forecast reports, identify service level risks, and recommend corrective actions to leadership., • Design flexible and adaptive staffing plans to support staff morale while effectively responding to demand fluctuations caused by environmental or operational impacts.Requirements:, • Must be a U.S. Citizen or Permanent Resident (Green Card Holder)., • Must currently reside and have resided in the U.S. for the past 3 years., • Must be able to complete/pass/hold a Federal Public Trust Investigation., • This is a remote opportunity, and the candidate must reside in the United States, preference given to candidates residing in the Washington DC / Baltimore MD metro area., • 7+ years of progressive business experience., • 5+ years of workforce scheduling experience in a 24/7/365 contact center or customer service environment., • Experience working with or in a federal government environment (i.e. as an employee or contractor)., • Experience in HR or Workforce Management scheduling or time and attendance systems, • People management experience., • Direct customer service experience., • Excellent analytical skills, attention to detail, and strong problem-solving abilities., • Excellent communication and collaboration skills. Our Comprehensive Benefits Package Includes: • 401(k) Retirement Plan (Employer Match), • Health Insurance Plans (Medical, Rx, Dental, and Vision – Open Access), • Long Term and Short-Term Disability (Company Paid Benefit), • Life Insurance (Company Paid Benefit), • Employee Assistance Program (EAP), • Generous Paid Time Off (PTO), • Paid Holidays, • Voluntary Life and AD&D Insurance, • Discount Programs for Consumer Products and Wellness Services Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. The annual salary range for this position is $65,000-$90,000.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Bilingual Spanish preferred.

Job Description Job Details POSITION PURPOSE The Strategic Account Manager – Industrial Refrigeration, is responsible for driving sales and account growth for assigned accounts. They will identify, establish and strengthen relationships with strategic accounts. They will drive sales initiatives by collaborating with leaders in all areas of the organization, including Engineering, Manufacturing, Finance, and Marketing. PRINCIPAL ACCOUNTABILITIES • Meet sales, order pipeline, market activities, and price objectives for units and parts., • Respond to product selection, pricing, lead-time, and technical documentation inquiries through verbal and written communications., • Identify new business opportunities with industrial refrigeration contractors and end users., • Strengthen relationships and foster collaboration with assigned accounts., • Serve as primary contact and customer advocate to navigate internal processes., • Measure and report account performance metrics. This position reports to the Market Leader - Refrigeration. They will regularly interact with the General Manager North America Markets and their direct reports. They will occasionally interact with Global Vice President and Head of Americas and their direct reports. QUALIFICATIONS • Bachelor’s Degree in Engineering, or equivalent experience, • Minimum 10 years of business development and strategic account management experience in the refrigeration, or related, industry with proven sales and margin growth, • Working knowledge of industrial refrigeration systems; evaporative condensing experience helpful., • Strategic execution and results orientation to support them., • High sense of urgency., • Deep product and market knowledge with ability to translate technical details into customer value., • Leadership, influence, and cross functional collaboration., • Creative, pragmatic problem solving; methodical and detail oriented., • Applies appropriate analysis to achieve business objectives., • Proficiency with Excel and PowerPoint; comfortable with social media; SAP CX experience helpful. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions include those of a normal office environment. This position requires occasional lifting of up to 10 lbs, and travel of up to 50% of the time. BAC Hiring Compensation Range $108,200- $185,200 BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at . BAC Employees are eligible to participate in an annual bonus incentive program.

Job DescriptionBenefits: • 401(k) matching, • 401(k), • Company parties, • Competitive salary, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Paid time off, • Profit sharing Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency

Job Description Customer Service Representative Location: Halethorpe, MD Full Time: Hourly Hourly Rate: $17-$20/hr. + other spiffs and bonuses About Len the Plumber Heating and Air When you join Len the Plumber Heating & Air, you’re not just starting a job—you’re becoming part of a family. We value teamwork, respect, and integrity in everything we do. Our technicians, customer service staff, and support teams work side by side to deliver the kind of service we’d want for our own families. We celebrate wins together, invest in each other’s growth, and create an environment where you can do your best work and feel proud of the difference you make every day. Why join our team? • Competitive Pay, • Weekly paycheck, • Performance Bonus, • Free Uniforms, • 401(k) match & health benefits (Medical, Dental, Vision), • Short & Long-Term Disability + Life Insurance, • PTO, • Handle inbound customer calls and convert them into scheduled appointments, • Make outbound calls to schedule or follow up with customers, • Ensure customer satisfaction through follow-up calls, • Update customer records with accurate, timely information, • Maintain communication with dispatch and management, • Remain calm and professional under pressure, • Excellent verbal and written communication skills, • Positive, professional, and friendly demeanor, • Strong problem-solving and multitasking abilities, • Self-motivated, organized, and team-oriented All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations. Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE

Job Description Universal Energy Solutions is excited to announce an opening for a Customer Service Representative in Calveton, MD, offering weekly pay! We are seeking a service-oriented professional who thrives in a fast-paced environment and is dedicated to providing exceptional sales service to our customers. In this role, you will be responsible for addressing customer inquiries, resolving issues, and promoting and selling our sustainable energy solutions to B2B customers. Your ability to communicate effectively and build relationships will play a key role in delivering customer satisfaction and ensuring a positive experience with our brand. Responsibilities • Respond to B2B customer inquiries through direct sales., • Provide accurate information regarding our products and services to assist customers effectively., • Document customer interactions and maintain detailed records of inquiries and resolutions., • Identify opportunities for upselling or cross-selling energy solutions tailored to customer needs., • High school diploma or equivalent., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to handle challenging customer situations with professionalism and empathy., • Proficiency in using computers and various software applications., • Rapid advancement opportunities, • Professional sales training curriculum, • Paid Training, • Weekly Pay

Job Description The Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers. Supervisory Responsibilities: · None Duties/Responsibilities: · Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation. · Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone. · Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction. · Issue Resolution: Handle customer complaints or issues, provide timely solutions or escalate to management when necessary. · Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers. · Collaboration with Teams: Work closely with warehouse, shipping, and other departments to ensure seamless order fulfillment. · Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management. Required Skills/Abilities: · High school diploma or equivalent; automotive parts or collision repair training is a plus. · Experience in customer service, preferably in the automotive or collision repair industry. · Strong understanding of automotive parts and their applications. · Proficiency in CRM software and order management systems. · Excellent communication and interpersonal skills. · Technical aptitude with automotive parts and repair processes. · Attention to detail and accuracy in order processing. · Strong problem-solving and negotiation skills. · Ability to multitask and prioritize in a fast-paced environment. Personal/Professional Attributes: · Empathy: Understanding and sharing the feelings of customers, especially when they are facing challenges with their vehicles. · Patience: Remaining calm and patient when dealing with frustrated or confused customers. · Adaptability: Flexibility in handling various types of customers and adapting to changing products and industry trends. · Stress Tolerance: Ability to maintain composure and effectiveness under pressure. · Team Player: Working cooperatively with other team members and departments. · Product Knowledge: Deep understanding of auto collision parts and their applications · Technical Skills: Proficiency in CRM systems, order processing software, and other relevant computer applications. · Industry Awareness: Keeping up to date with trends and changes in the aftermarket auto collision parts industry. · Organizational Skills: Effectively managing tasks and priorities to meet customer needs and business objectives. · Professionalism: Maintaining a high level of professional conduct and representing the company positively. · Continuous Learning: Willingness to engage in ongoing learning about new products, technologies, and customer service techniques. What We Offer... • Health, Dental & Vision Insurance, • Health Savings Account (HSA) with Employer Contribution, • Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance, • 401K Retirement Plan with Employer Match, • Paid Training, • Paid Time Off, • Paid Sick Days, • Paid Holidays, Including 1 Floating Holiday (Your Birthday), • Weekly Pay, • Casual Dress Code, • Teamwork Environment $17-$19 FLSA Status: Non-Exempt Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionPaul Counts - State Farm Agency is seeking a qualified professional to join their winning team for the role of Bilingual Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person. Must be fluent in English and Spanish. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • Hourly Wage plus /bonus, • Paid time off (vacation and personal/sick days), • Healthcare Allowance, • Retirement Plan, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Spanish Speaking preferred, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. #SMA

Job Description Busy Beltsville, MD independent insurance agency is seeking a Personal Lines Customer Service Representative. Candidates must be motivated, detail oriented, possess excellent people skills and phone skills, be computer proficient and be able to prioritize. We offer: -A competitive salary -Full benefits package including: health, disability, life insurance, 401K plan, vacation & paid holiday -Great co-workers in a friendly environment -Top carriers to represent including: Erie, Travelers, Hanover, Safeco A secure position in a well-established business excited about its future and growth. Weve been in business since 1967 We are looking for candidates who are: -Positive, upbeat and courteous with a great attitude -Reliable, trustworthy and dependable -Bright, fast learners -Experienced in working with people -Excited about learning This job will include opportunity for growth and income advancement and a great team of co-workers all committed to providing the best customer experience possible. This tremendous career opportunity is available only to the best we can find. We will only hire a motivated person committed to high-quality work and top-shelf service. P&C license is required for this career. *Hybrid remote work may be offered after fully trained. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Life Insurance Disability Insurance Mon-Fri Schedule Retirement Plan Evenings Off Paid Holidays Paid Continuing Education Paid license renewal Bonus opportunities Hands on Training Ability to advance Hybrid work schedule potential CARRER GROWTH OPPORTUNITY Responsibilities • Responding to queries, problem solving, and following issues through to resolution., • Reviewing coverages, recommending changes, and reporting claims., • Property & Casualty License required., • Experience preferred., • Computer and technical proficiency., • Excellent written and verbal communication skills., • Decision making skills., • Detail oriented with the ability to prioritize.

Job Description Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement. We don't have just salespeople, we have trained, certified, and motivated Automotive Product Specialists. If you are an energetic a motivated professional who loves to make clientele happy, please apply by uploading your resume. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area! The Right Candidate will be someone who is enthusiastic, outgoing, and full of positive energy. You will be someone who enjoys working with people and possesses a passion for helping others. Sales experience is not necessary. Paid training too! Responsibilities - Car Sales: • Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory., • Accompany customer on test drives and demonstrate vehicle features and technology., • Follow guidelines and best practices for dealing with and handling internet inquires., • Assist all customers who arrive in our showroom., • Build rapport with customers to build a base of referrals to establish customer network., • Work with sales managers and BDC staff to capitalize on all opportunities., • Keep up with industry standards and best practices., • Health insurance (medical, dental and vision), • 401(k), • Paid vacation, • SSL (sick leave)

Job DescriptionTITLE: Guest Service Representative/Crafter LOCATION: Woodmore Towne Centre | 9301 Woodmore Center Drive #511, Glenarden, MD 20706 REPORTS TO: Bakery Manager/Lead Operator At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll make everyone feel welcome, and youll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. Were keeping it casual. T-shirts and sneakers are where its at! Cake discounts. Yummm! This job is fun. Its literally a piece of cake! This is a great place to make new friends! Youll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise. Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration. Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assembles cake and balloon orders according to guest specifications for the given celebration and follows NbC cake decorating and presentation standards with precision. Prioritizes workload according to schedule to ensure all orders are complete at the appropriate pick-up or delivery time, and crafts all orders for walk-in guests. Prepares cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands. Monitors inventory of cake-crafting supplies and notifies management when replenishment is required. Evaluates frosted and decorated cakes to ensure NbC standards are met, and notifies management of any quality control issues. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servants Heart o Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. o Keeps the good of the team or guest ahead of personal interests or gain. o Displays humility and empathy in interactions with others. Spirit of a Champion o Demonstrates pride in responsibilities, an intense drive and a passion to succeed. o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. o Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections o Projects warmth, enthusiasm and optimism that attracts others. o Builds positive, productive relationships with all team members. o Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Full-time or part-time opportunities available. Work Availability: Must have the flexibility to work various shifts, including DAYTIME / MORNINGS (mainly), evenings, weekends and holidays, based on changing business demands. Apply now. Joy is the job.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, patients, pharmacists, and pharmaceutical

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As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and phone; Communicate with pickup and drop-of

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Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner; Utilize various communication channels such as phone, email, and chat to assist customers with their needs; Effectively navigate multiple systems and platforms to access and upda

Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document interactions and follow up as needed; Collabora

Up to $27-hr / Flex Schedule / Paid Training / Health-Dental-Vision - As a Customer Service Representative at True Title & Escrow, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and issues in a timely and professional manner; Maintain

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Flexible Schedule / Paid training / Performance-based incentives and bonuses - As a Customer Service Representative at Reveal Health Tech, you will: Provide exceptional customer service and support to clients via phone, email, and chat; Troubleshoot technical issues and provide solutions to ensure c