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As an Associate Customer Success Manager, you will be the main point of contact for our largest and most strategic clients. Serve as the voice of the customer internally, providing feedback to Product and Development teams to improve the customer experience and drive product innovation. This role...

Customer Success Managers currently work with customers from growth stage startups up to enterprises. Vantage's customer base is growing and, as a result, we're looking to onboard another member to our customer success team. The Vantage customer success team works with customers after they've alr...

B2B product sales or customer success, ideally in the. Your ability to build strong client relationships and tailor solutions for this fast-evolving space will directly impact the success of our Insights product line. At Guidepoint, our success relies on the diversity of our employees, advisors, ...

As the Global Customer Success Manager, you will manage the relationship between Global Relay and clients that are designated "Enterprise. Able to lead and organize projects and campaigns relevant to the customer and to the Customer Success organization. Be a trusted advisor to executive customer...

As the Founding Customer Success Manager, you'll play a critical role in setting up customer success & support functions at Rogo. Skilled in owning and managing customer relationships, including upsell and renewal conversations to maximize customer value. Use metrics and customer insights to enha...

Customer Success Managers (CSMs) and Customer Success Leaders. Develop and execute customer success strategies to drive renewals and expansion. While each startup has its own hiring criteria, many customer success roles in our network look for:.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

It's our vision for Writer, and our customers' vision for their teams. We're looking for a Scaled customer success manager whose top priority is helping customers succeed with Writer. Writer is an equal-opportunity employer and is committed to diversity.

The Strategic Customer Success Manager is responsible for overseeing Connecteam's most significant and high-value Enterprise and Strategic customers in the US. Customer Strategy & Value Realization: Develop and execute strategic success plans aligned with customers' key business objectives to ens...

We are currently searching for a Partner Services Manager (Manager, Account Management/Customer Success), who will lead a team of Leads and Specialists (account managers/customer success) focused on structuring and delivering engagement for Partner companies within the Consumer, Healthcare and Ed...

Passionate about customer success and how it can transform businesses. Customer Success Manager, Dynamic Yield. Dynamic Yield by Mastercard is on the lookout for a "dynamic" Customer Success Manager to join our team.

As a Customer Success Manager, your mission will be to deeply understand your customers' goals, challenges, and workflows. Customer Success Managers are trusted partners and advocates for our valued customers. What You'll Do as a Customer Success Manager:.

Communications with Sales & GTM to track patterns across customers & customer adoption so we can improve our customer qualification processes & product messaging. You have a track record of high achievement in your current Account Management or Customer Success roles. Read more about how we think...

Work with well-established enterprise customers, help manage the relationship, and drive customer engagement, achieving high adoption rates, revenue expansion, lower churn rates, and customer satisfaction. Must have 5+ years of experience in Customer Success, consulting or account management for ...

Customers are the lifeblood of Narmi, and our team is filled with product-obsessed colleagues looking to delight customers throughout the Narmi customer journey. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. Troubleshoot customer issues and ...

As a Customer Success Manager, you'll be at the forefront of supporting restaurants to make more informed decisions. Run an onboarding session for a new customer, training them on Bikky and analytical skills. Proven success working with ambiguity and taking ownership beyond your core role.

Skills in creating actionable success plans based on customer discovery, CRM insights, real-time usage data, and relevant industry trends. Develop tailored success strategies aligned with long-term customer goals. Minimum 5 years of experience in SaaS Customer Success, enterprise account manageme...

Are a successful, well-funded, fast-growing company with a start-up work vibe. As a foundational Client Success Manager on our Wealth Platform team, you'll be responsible for. Driving results and contributing to the development of a and scalable client success team.

Customer Success Manager (CSM). Customer Success Manager (CSM). At least 5 years of experience in customer success, account management, customer relations, or a related field.

As our first Customer Success Manager, you will report to the CEO and work closely with him and our Support and Sales team on client onboarding, retention, upsells, and overall customer satisfaction. You have at least 1 year of experience in a Customer Success Manager role (or similar) and can po...

Oversee and successfully deliver our customer's advertising campaigns. Partner with the Sales Team on select new business opportunities, recommending ideas, products and campaign strategies to meet clients' objectives and success metrics. Ability to successfully work under tight project deadlines...

We are currently seeking a hands-on, customer-obsessed Enterprise Customer Success Manager in the America's. Provide customer support and solve issues in integration and production leveraging knowledge of product and interactions with Customer success, Engineering and solutions teams. Identify th...

Own post-sales customer relationships, ensuring successful onboarding, adoption, and ongoing satisfaction. Our customer success team ensures clients experience seamless onboarding, rapid adoption, and ongoing innovation. SuperDial is looking for a Customer Success Manager (CSM) to ensure our clie...

As Customer Success Manager (CSM), you will report to the Director of Customer Success and be the main point of contact for our new and existing partners, ensuring that they are fully supported from onboarding to the ongoing use of Single Stop's technology. Customer Retention, Success and Expansi...

Part coach, project manager, consultant, and product expert, our Scale Customer Success Managers are continually focused on helping our customers improve their team collaboration and communication and be successful with monday. Scale CSM's work with customers either in 1:1 engagements for high-im...

We are looking for a seasoned Customer Success Manager to join our Strategic Accounts team, working with our largest, most complex, and innovative Enterprise customers. The ideal candidate for this role will have a successful track record of managing and growing Fortune 500 customers, delivering ...

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. As a Customer Success Manager, you will. We are looking for a Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower ...

As a founding member of the Customer Success team, you'll be at the forefront of our mission, working directly with customers in a highly consultative way to guide them through every step of the customer journey towards GTM excellence. Build customer success and be the voice of the customer:. Col...

As our Technical Customer Success Manager, you'll be the linchpin connecting our customers to our platform capabilities. We're seeking a Technical Customer Success Manager - someone who can live in the messy space between support, product, and engineering. For someone with the right mix of techni...

Proven experience as a Relationship Management or Customer Success Professional with onboarding/implementation responsibilities, or as a Consultant with a SaaS provider - ideally with a finance focus.

Our Customer Success team is dedicated to helping our customers maximize the value of our platform. As the voice of the customer, you'll collaborate cross-functionally with Product and Marketing to influence roadmap priorities and share best practices. At least 3+ years of experience in customer ...

The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders. Working with internal teams to deliver results for customers. Act as our customer's partner on the inside.

As the Strategic Customer Success Manager, Enterprise, you will lead and manage the relationships between Global Relay's marquee customers! The Strategic Customer Success Manager, Enterprise engages in ongoing account management, reconciliation, upselling, and providing world class customer servi...

Deliver superior, proactive customer success services to Pinwheel customers. Own the overall relationship for assigned customers, often organizing multiple projects concurrently with customers. Customer Success or Account Manager role.

You'll be reporting to the Director of customer success and be working very closely with our other customer success managers in building a world class CS org. We're looking for an Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. Ac...

Customer Success Manager (Enterprise). Dispatch is looking for an Enterprise CSM to own the implementation, growth, and long-term success of our most complex customers. Enterprise Customer Success or Enterprise Account Management role, working with.

As a Customer Success Manager, you are a critical part of our customers' adoption of security integrations. Our Customer Success team is critical to our success and mission. Monitor key performance metrics like customer satisfaction, renewal rate,upsell/cross-sell lead identification, reference-a...

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. This role is a part of a Customer Success Team. Customer Success and/or Account Management within SaaS field in the ...

As an early Customer Success Manager at PermitFlow, you'll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. B2B Software Customer Success Expert. Collaborate with the Head of Customer Success on internal initiative...

As a Customer Success Manager (CSM), you will play a pivotal role in shaping the future of our customer team. Customer Success, Onboarding, Implementation, or a similar client-facing role, ideally in SaaS or healthcare technology. You'll collaborate with cross-functional teams to ensure successfu...

Customer Success Manager (Generalist). Dispatch is looking for an execution-focused CSM to own the implementation, growth, and long-term success of our customers. Customer Success or Account Management role, working with.

Proven experience in a customer success, account management, or client-facing role. Remote, USA (East Coast preferred). You'll be the trusted advisor, helping clients successfully implement, adopt, and scale the use of the technology to achieve their goals.

The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. Our Customer Success team is made up of Product Specialists and Account Managers who are passionate about hel...

This position will require residing in Pennsylvania, New Jersey, or the New York City Metro Area.

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the statu...

The Revenue Operations function is crucial to the success and scalability of our GTM team. Alloy is seeking a Revenue Operations Manager to support our Client Success team. We're looking for a results-oriented individual who can drive operational excellence across our Client Success & Services te...

B2B SaaS as technical customer success / implementation manager / technical project management / technical account management / technological consulting, specifically within onboarding and implementation of software. Experience in leading product implementation projects involving hands on impleme...

A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers' success on Zocdoc. SDR, business development, customer success or account management role. Customer Success Managers are the driving force ...