Customer success manager jobs in New York, NY - Page 4Create job alerts

Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. As Grata's lead contact f...

This position is only available in New York City (HQ- NoMad). We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents. Build and deliver compelling data presentations that demonstrate Regal ROI, propose ...

The Senior Technical Account Manager (TAM) serves as a technical advisor and advocate, helping our customers achieve maximum value from our product and services. At least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Secur...

Experience translating business problems into technical solutions. Are happy to put on steel toe boots and hit the factory floor to work with the production manager. Technical degree in Engineering, Computer Science, or similar or equivalent experience.

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Work closely with your Account Executive counterpart to develop a...

Customer Success Manager, Email Marketing- Dynamic Yield. Knowledge of online marketing functions, with a solid background on Email or Omnichannel Marketing a must. Degree in Economics/business or any marketing-related analytical degree.

EliseAI is looking for a Senior Technical Customer Success Manager who will own strategic relationships with our customers, working with everyone from frontline leasing teams to members of the C-Suite. Strong written and verbal communication skills including the ability to communicate technical l...

Mine, clean, and analyze large data sets for trend Client Success, Technical, Manager, Marketing, Customer Experience, Business Partner, Business Services. Manage Technical CS analysts who:Serve as SME on our clients data and platform configuration, including:Configure and customize our solutions...

The Manager of Client Services is an operational and strategic thinker, driving excellence amongst the team, and ensuring retention and growth with clients in the region. The Manager is responsible for coaching Account Managers and Account Strategists to ensure customer success during implementat...

We're looking for a talented Customer Success Manager to help us grow our product to hundreds of banks. Familiarity with project management tools, customer success software and CRM systems. Our embedded fintech platform empowers legacy financial institutions, like community banks and credit union...

We are looking for a Customer Success Manager that is highly motivated and has a hunger to develop media and advertising knowledge. The Sales Marketing and Customer Success team at Dailymotion aims to be the subject matter experts to convince brands to partner with Dailymotion.

We are seeking a collaborative Senior Field Marketing Manager to join our global marketing team. Collaborating closely with sales, SDR, customer success, and partnerships teams to foster information exchange, drive continuous improvement, and maintain ongoing alignment between field marketing eff...

Help mentor and train new Customer Success Managers. Our client, a fast growing B2B SaaS company, in the business process improvement software space, is looking to hire a Senior Customer Success Manager in the greater NYC area. Work with 'blue chip' enterprise customers, help manage the relations...

Evolve our ability to measure and act on trends across Customer Success activities, team capacity, customer sentiment, and overall team efficiency. Lead a team of 8 Customer Success Managers of varying experience levels, some of whom are in earlier stages of their career. The right candidate will...

Manager of CS you'll lead a team responsible for many of our most strategic customers. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue gro...

The Customer Success Manager will be responsible for managing customer relationships, analyzing customer satisfaction and retention metrics, building strong relationships with clients, and providing exceptional customer service. This is a full-time hybrid role for a Customer Success Manager at BO...

MagniFind is excited to partner with a leading AI-driven growth platform in the search for a Customer Success Manager to drive client success and retention. Recognized for delivering significant improvements in Return on Ad Spend (ROAS) and customer lifetime value. Serve as the primary point of c...

Lead by example in adopting a customer-first approach that encourages continuous learning and adaptation. You have 2+ years of experience in mid-market or enterprise account management with a proven track record of customer success. Develop greater, more accurate knowledge of self-service custome...

The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. Contributes to the overall store success by ensuring ...

In this Program Manager role you'll be responsible for designing the strategy and driving the execution of a program which aims to create a differentiated experience and engagement for Stripe's largest users. Develop the long-term vision and strategy for the Program that is aligned with our GTM c...

Customer Success Managers at Courted are a critical part of everything we do, building deep relationships with our customers and ensuring we understand and prioritize their needs. Onboard large customers onto Courted, ensuring they are 100% comfortable and confident using Courted to accelerate th...

As Director, Client Account Manager, lead and manage key client delivery relationships, working to collaborate for a Zinnia-first mindset. Drive overall client and end-customer experience, measuring success through client satisfaction, strategic leadership, and optimized client support. Introduce...

At least 3-5 years experience managing a book of existing clients as a Customer Success Manager, Account Manager, Customer Relationship Manager, or similar role, with a reference-able track record of success. Reporting to the Head of Customer Success (Credit), the Customer Success Manager III (CS...

As the Customer Success Manager, you will be a leader in the ChargeAfter Customer Success team dedicated to maximizing profitable customer relationships by reducing churn and growing revenue. With a focus on Enterprise and mid-market merchants, the Customer Success Manager will have the responsib...