Customer success manager jobs in New York, NY - Page 6Create job alerts

As a Customer Success Manager, Your impact will be:. Customer relationship management. Serve as the primary point of contact for customers, building and nurturing relationships across all levels, including C-suite executives.

We are looking for a Customer Success Manager to join our growing team. In this role you will be a critical member of the Customer Success team leading the company's strong mission to deliver an exceptional VideaHealth client experience. Travel to customer sites - up to 40%.

We are a growing team of passionate pharmaceutical experts, software engineers, professional services members, and many more - all bringing their unique perspectives to solve the challenges facing clinical research. CSM) team guides clinical research sites throughout their journey with Inato-from...

We're looking for a GTM Strategy & Operations Manager to enhance day-to-day operations, lead cross-functional sales and marketing execution, and support strategic growth initiatives across Sales, Marketing, and Customer Success at DeleteMe. Collaborate with Business Operations to align our system...

As a Senior Customer Success Manager (CSM), you will serve as a strategic partner to key enterprise clients, helping them drive ROI through advanced fraud detection, AML compliance, and operational optimization.

Part coach, project manager, consultant, and product expert, our Scale Customer Success Managers are continually focused on helping our customers improve their team collaboration and communication and be successful with monday. Follow the Scale practices and strategy for each customer based on da...

Customer Success Manager, Dynamic Yield. Passionate about customer success and how it can transform businesses. Dynamic Yield by Mastercard is on the lookout for a dynamic Customer Success Manager to join our team.

As our first Customer Success Manager, you will report to the CEO and work closely with him and our Support and Sales team on client onboarding, retention, upsells, and overall customer satisfaction. You have at least 1 year of experience in a Customer Success Manager role (or similar) and can po...

This role is part of our Customer Success team focused on Enterprise clients in key verticals. As an Associate Customer Success Manager, you will be the main point of contact for our largest and most strategic clients. The CSM will collaborate cross-functionally with Sales, Product, and Support t...

Are you an Customer Success Manager who is an expert in account management and previously worked in the Fintech or SaaS space, looking for career growth and recognition in a groundbreaking startup?. Previous Account Management or Customer Success commercial experience. Senior Customer Success Man...

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, trans...

As a founding member of the Customer Success team, you'll be at the forefront of our mission, working directly with customers in a highly consultative way to guide them through every step of the customer journey towards GTM excellence. Account Management or Customer Success experience in a Enterp...

Our platform combines personalized security training, AI-driven attack simulations, and automated threat triage, all powered by the Adaptive Risk Intelligence Engine to quantify human risk at the individual level. A growth mindset and willingness to learn rapidly-both from customer interactions a...

The Customer Success Manager is responsible for managing a high-volume portfolio of low-touch mid-market and SMB customers in the US. The ideal candidate has experience in digital-first customer success, leveraging automation, data analytics, and tech-touch strategies to drive adoption, retention...

At least 5 years of experience in customer success, account management, customer relations, or a related field. Identify growth opportunities and leverage resources to drive customer success. The ideal candidate will possess an in-depth understanding of our customer's business in order to make th...

B2B SaaS customer success, account management or consulting experience working with accounts of various sizes. Mid Market Customer Success Manager. The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals.

You'll focus on delivering value, resolving customer painpoints with crossfunctional teams, and ensuring customer satisfaction-ultimately driving successful renewals and retention. Lead strategic initiatives that enhance customer success processes and improve operational scalability. Customer Suc...

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With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Serve as the primary point of contac...

Customer Advocacy & Thought Leadership: Partner with Marketing to develop case studies and promote customer success stories. The Strategic Customer Success Manager is responsible for overseeing Connecteam's most significant and high-value Enterprise and Strategic customers in the US. Customer Str...

Communications with Sales & GTM to track patterns across customers & customer adoption so we can improve our customer qualification processes & product messaging. Proactively identify customers who aren't maximizing their opportunity with our product/service and reach out to create an action plan...

You'll provide insights that will influence our product roadmap, you'll work with the marketing team on crafting customer success stories, and liaise with our sales folks to ensure smooth onboarding of new customers. By the end of the program, you will be a certified Associate Customer Success Ma...

As a Customer Success Manager (CSM), you will play a pivotal role in shaping the future of our customer team. Own the end-to-end client onboarding process for a portfolio of customers, ensuring timely and seamless transitions, and proactively guiding clients through challenges. Gather valuable in...

As Customer Success Manager (CSM), you will report to the Director of Customer Success and be the main point of contact for our new and existing partners, ensuring that they are fully supported from onboarding to the ongoing use of Single Stop's technology. Customer Retention, Success and Expansi...

As a Customer Success Manager you will play a vital role in driving the successful adoption of our product suite across a subset of customers. You will also be expected to champion customer needs internally while maintaining high levels of customer satisfaction on a daily basis. Customer Success/...

Lead customer onboarding and training efforts to ensure smooth implementations and early success. Customer Success, Account Management, or Client Services-experience in B2B SaaS or health tech is a plus. This role reports to the Director of Customer Success.

Proven experience as a Relationship Management or Customer Success Professional with onboarding/implementation responsibilities, or as a Consultant with a SaaS provider - ideally with a finance focus. Understanding your clients' requirements and industry challenges and being their trusted advisor...

As an early Customer Success Manager at PermitFlow, you'll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes. Collaborate with the Head of Customer Success on internal initiatives, building process and laying the gro...

As a Customer Success Manager at Valdera, your core mission is to drive retention and account expansion across our growing global customer base. Customer Success at an enterprise SaaS company. Strong analytical skills-leveraged data to track customer health, measure success, and drive proactive e...

You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. A case study task/interview with a member of the customer success team. Contributing...

You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking ...

Drive alignment for customer renewals and expansion - partner with Commercial teams to develop a plan for customer success and expansion for each customer to achieve growth goals. As a part of our Customer Success team at Nielsen, you will play a critical role in ensuring customer satisfaction by...

This position will require residing in Pennsylvania, New Jersey, or the New York City Metro Area.

We are looking for a new Customer Success Manager who understands our customer business objectives and acts as a trusted advisor to our clients. You'll work closely with our customers to drive adoption, retention, and growth-building lasting partnerships while helping shape how we do Customer Suc...

Minimum of 5 years of experience in a Customer Success, Account Management, or similar role within the SaaS or fintech industry, dealing with enterprise-level clients. Proven track record of building and maintaining strong, long-lasting customer relationships. You will work closely with our custo...

Quantifiable track record of success in enterprise customer account success management over a customer life-cycle of deployment, installation, upsell, and retention/renewal. Ability to take a consultative approach to Customer Success - with many paths to ROI - it is important for CSM's to underst...

The Customer Success Manager will be relied upon to enable strong customer satisfaction and support, which maximizes retention and customer health. Our Customer Success team plays a critical role guiding customers through their journey with Hebbia. We're looking for a Customer Success Manager to ...

Customer Success Managers are trusted partners and advocates for our valued customers. As a Customer Success Manager, your mission will be to deeply understand your customers' goals, challenges, and workflows. Experience driving and tracking NPS, CSAT, CET, and customer health scores to ensure su...

Experience using CRM and customer success platforms (e. You'll act as a trusted advisor, advocate, and strategist, ensuring our customers achieve their goals and grow their businesses with our client. Guide customers through onboarding, implementation, and ongoing adoption of products.

Customer Success Manager - Retail. This role will play a pivotal part in driving the growth and success of our fashion brands within the Walmart ecosystem.

Product Marketing works closely with product managers, engineering, and design on product strategy and partners with marketing, sales, and customer success to bring new products and use cases to market. We’re seeking an experienced Product Marketing Manager to help drive product launches and prod...

Proven experience in a customer success, account management, or client-facing role. You'll be the trusted advisor, helping clients successfully implement, adopt, and scale the use of the technology to achieve their goals. A dynamic and supportive team culture focused on innovation and client succ...

Teads is seeking an energetic, data-driven, and customer-centric Customer Success Manager to join our growing Global Growth team. This person will be responsible for working with Sales to onboard new clients and oversee the success of Growth clients' advertising campaigns by managing client relat...

As Enterprise Customer Success Manager your responsibilities will include:. Enterprise-Level Customer Success:. Minimum 5 years of experience in SaaS Customer Success, enterprise account management, or strategic consulting - ideally in complex or technical environments.

Customer Success Manager (Enterprise). Enterprise Customer Success or Enterprise Account Management role, working with. Dispatch is looking for an Enterprise CSM to own the implementation, growth, and long-term success of our most complex customers.

As a Customer Success Manager, you'll be at the forefront of supporting restaurants to make more informed decisions. Proven success working with ambiguity and taking ownership beyond your core role. A love of working directly with customers.

As our Technical Customer Success Manager, you'll be the linchpin connecting our customers to our platform capabilities. Technical Customer Success Manager. You'll act as the connective tissue between customer pain and platform solutions, combining strong technical engineering skills with excepti...

As a Customer Success Manager, you'll be instrumental in driving customer retention, reducing churn, and uncovering upsell opportunities within a focused portfolio of medium to large clients. You bring 2+ years of experience managing mid-market or enterprise accounts with a strong track record of...