Customer success manager jobs in New York, NY - Page 8Create job alerts

Experience using CRM and customer success platforms (e. You'll act as a trusted advisor, advocate, and strategist, ensuring our customers achieve their goals and grow their businesses with our client. Guide customers through onboarding, implementation, and ongoing adoption of products.

As a Customer Success Manager (CSM), you will play a pivotal role in shaping the future of our customer team. Own the end-to-end client onboarding process for a portfolio of customers, ensuring timely and seamless transitions, and proactively guiding clients through challenges. Gather valuable in...

Minimum of 5 years of experience in a Customer Success, Account Management, or similar role within the SaaS or fintech industry, dealing with enterprise-level clients. Proven track record of building and maintaining strong, long-lasting customer relationships. You will work closely with our custo...

The Customer Success Manager is responsible for managing a high-volume portfolio of low-touch mid-market and SMB customers in the US. The ideal candidate has experience in digital-first customer success, leveraging automation, data analytics, and tech-touch strategies to drive adoption, retention...

Lead customer onboarding and training efforts to ensure smooth implementations and early success. Customer Success, Account Management, or Client Services-experience in B2B SaaS or health tech is a plus. This role reports to the Director of Customer Success.

As Customer Success Manager (CSM), you will report to the Director of Customer Success and be the main point of contact for our new and existing partners, ensuring that they are fully supported from onboarding to the ongoing use of Single Stop's technology. Customer Retention, Success and Expansi...

You'll provide insights that will influence our product roadmap, you'll work with the marketing team on crafting customer success stories, and liaise with our sales folks to ensure smooth onboarding of new customers. By the end of the program, you will be a certified Associate Customer Success Ma...

We are looking for a new Customer Success Manager who understands our customer business objectives and acts as a trusted advisor to our clients. You'll work closely with our customers to drive adoption, retention, and growth-building lasting partnerships while helping shape how we do Customer Suc...

As a Customer Success Manager at Valdera, your core mission is to drive retention and account expansion across our growing global customer base. Customer Success at an enterprise SaaS company. Strong analytical skills-leveraged data to track customer health, measure success, and drive proactive e...

You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. A case study task/interview with a member of the customer success team. Contributing...

Customer Success Manager - Retail. This role will play a pivotal part in driving the growth and success of our fashion brands within the Walmart ecosystem.

You will serve as a client leader, project manager, and strategist contributing to targeted digital advertising and marketing efforts on behalf of some of the country's most prominent companies, trade associations, non-profits, and advocacy organizations.In this role, you will counsel clients on ...

Our Customer Success team is dedicated to helping our customers maximize the value of our platform. At least 3+ years of experience in customer success in a SaaS environment managing enterprise logos. About the Customer Success Team.

Proven success managing enterprise accounts with a focus on renewals, upselling, and long-term client growth. You'll own key corporate client relationships-guiding onboarding, driving engagement, and ensuring long-term success.

Trustpair is looking for a Strategic Customer Success Manager dedicated to our fast-growing North American client portfolio. Our new Customer Success Manager will handle an interesting range of clients within. As a Customer Success Manager at Trustpair, your mission will be to ensure a seamless e...

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. We are looking for a Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organizations to fight financial crime! W...

Customer Success, Client Services, Ad Ops, Account Manager, Program Manager, Technical roles). Be the trusted adviser and partner to a portfolio of publisher customers and orchestrate their customer journey stages. Collaborate with Business Development, Technical CSM, Product and other key stakeh...

As a Strategic Customer Success Manager, you will uphold a critical pillar of Ridgeline's Customer Success organization, ensuring investment management firms fully leverage all aspects of the Ridgeline cloud-native software platform during and following their initial implementation. This role wil...

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You will work with our customer C-Suite and executive teams, as w...

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management / Client Service / Account Management o...

Contribute to customer success initiatives; participate in the development and implementation of customer success strategies and best practices. The Customer Success Manager (CSM) works closely with Global Relay's existing small/mid-sized businesses (SMB) and encompasses ongoing account managemen...

Develop strong customer relationships and manage a portfolio of high-spend/high-potential Channel Partner/Publishing businesses, ensuring smooth onboarding, ramp, and customer advocacy. Meet or exceed targets consistently, while putting our customer's first and delivering outstanding experience f...

The Customer Success Manager (CSM). Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. We also believe in empowering brand...

Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and experience on the Zocdoc platform. A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize...

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Serve as the 'voice of the customer' and provide internal feedbac...

We're looking for a talented Customer Success Manager to help us grow our product to hundreds of banks. Familiarity with project management tools, customer success software and CRM systems. Maintain an accurate record of all customer interactions and transactions, reporting and escalating issues ...

We are seeking a skilled and experienced Technical Partner Manager to join our dynamic team and contribute to our continued success. You will be responsible for growing current revenue alongside the Sales and Media Buying teams by communicating and working with clients to identify and meet their ...

You have extensive experience from building long term strategic value with enterprise customers from roles such as Customer Success, Key Account Management and/or B2B sales. To succeed in this role, we believe you have proven experience in Customer Success, Key Account Management, or Complex B2B ...

You will report to our Customer Success Lead, North America who in turn reports to the Global VP of Customer Success and work closely with internal stakeholders across Account Management, Solutions Engineering, and Technical Support to achieve your goals. Customer Success at Templafy is responsib...

Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post 'go live'. Y...

Client Services/Customer Success in a technology company,, with at least 3 years' experience in the advertising technology industry (AdTech). InfoSum is the world's leading data collaboration platform used by enterprise businesses to collaborate across a custom private data network of their partn...

Own the success of assigned customers ensuring that they meet their KPIs and realize the full value of the Trustpilot platform and services by defining short, mid and long term Trustpilot goals and creating customer success plans to realize goals. Promote Customer Success and Trustpilot Success. ...

As first line manager, you will coach and develop Account Managers in a horizontal customer segment. Rippling gives businesses one place to run HR, IT, and Finance. We're looking for an action-oriented, growth-minded Sales Manager with a proven track record of success to lead our hybrid US-based ...

New York, NY or Washington, DC (On-Site, 1 Day Remote Flexibility Possible).Up to $160K Base + Commission + Equity.You'll play a critical role in managing a book of high-value accounts, driving product adoption, and ensuring long-term customer satisfaction and growth.Own the full post-sale relati...

The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders. Act as our customer's partner on the inside. We're a community with over 2,500 colleagues all over the world, working to serve customers, ...

You have 3+ years of direct customer interaction in roles such as customer success, consulting, project management, program management, or implementation consulting. Leverage customer data and analytics to make informed decisions, including tracking key performance indicators (KPIs) related to cu...

Reporting to the Manager, Customer Success, we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoter...

As a Customer Success Manager, you will be a trusted advisor to our early customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Customer Success, Account Management, or related customer-facing position within a rapi...

Customer Success Managers (CSMs) are the primary owners of PubMatic's global publisher base. You would report into the Director of Customer Success, who oversees the broader regional publisher portfolio. Prior success with managing mobile app publishers.

Optimove's Customer Success Manager (CSM) is a dynamic and essential client-facing role, interacting collaboratively with multiple internal and client stakeholders in the Gaming and Retail verticals. If you're looking for the next step in your career in Customer Success, this could be the right o...

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

As a Customer Success Manager, you are a critical part of our customers' adoption of security integrations. Our Customer Success team is critical to our success and mission. Monitor key performance metrics like customer satisfaction, renewal rate,upsell/cross-sell lead identification, reference-a...

Everlaw is seeking a Customer Success Manager that demonstrates our company values of respect for users, process-driven growth, and attention to detail! As a Customer Success Manager, you'll set your own bar to build and nurture collaborative relationships with our government clients to drive str...

As the Strategic Customer Success Manager, Enterprise, you will lead and manage the relationships between Global Relay's marquee customers! The Strategic Customer Success Manager, Enterprise engages in ongoing account management, reconciliation, upselling, and providing world class customer servi...

We are looking for a Customer Success Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients' organizations. Serve as the primary c...

Customer Success Managers (CSMs). Manager, Customer Success Management - Americas. Customer Success Management is a dynamic global function committed to delivering a world-class customer experience.

A Customer Success Manager who will be responsible for managing Nitra's customers and channel partners. Proven track record (5+ years) of success as a Customer Success Manager or similar role. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited ...

You will be on point for driving adoption and usage of several online Nielsen measurement products in our customer base while providing world-class customer service, with the ultimate goal of increasing revenue from existing customers. Drive alignment for customer renewals and expansion - partner...