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Job Description At Evolve, we're on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you're ready to join a mission-driven company where every teammate has the opportunity to thrive, Evolve might just be the place for you. Why this role We're looking for a creative and highly motivated Senior Software Engineer to join our Applications team to help us streamline Evolver experience and maintain critical business functionality used to support owners and guests. In this role you will help plan and execute key initiatives while also supporting ongoing cross-functional operations. Whether it's a new awesome feature or a bug fix, you will own your work and deliver the most effective and scalable solutions. You will work closely with our Product Team and other key business teams to design and implement world class solutions. The ideal candidate for this role is technically savvy, analytical, and process-oriented. You must anticipate and embrace the challenge of solving critical business problems in a fast-paced environment. We're looking for someone who is a self-starter, willing to perform a variety of responsibilities and experienced working with cross-functional teams. This role is a technical leader that drives operational excellence on the team, enables teammates, and enhances the team holistically. This is a fantastic opportunity to get involved in the hospitality industry and have an immediate and meaningful impact. What you'll do • Build and maintain our Sales and Service Clouds and integrations with upstream and downstream consumers in mind, • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in backend development tools and technologies, • Lead ecosystem-level design reviews, perform architecture reviews, and write technical documentation in collaboration with peers, • Drive improvements to system reliability, observability, monitoring, and testability, • Work directly with an Engineering and Product Manager(s) to clearly understand the problem being solved, • Collaborate with stakeholders from internal operations teams as well as external integration partners, • Effectively debug high complexity multi-system problems and come up with good-better-best solutions, • Execute on engineering and release priorities successfully through strong leadership and communication, • 5+ years of development Experience, • Strong software engineering fundamentals, with a commitment to mentoring less experienced engineers., • Proven experience designing and documenting architecture, data models, and best practices, • Independent, proactive, and resourceful in identifying and resolving issues., • Skilled at giving and receiving constructive code review feedback., • Experience working in Agile development environments., • Strong debugging skills and a track record of finding creative solutions to complex problems., • Experience building custom tools or automations to improve efficiency., • Preferred/Nice to have, • Salesforce experience such as custom Apex scripts, Lightning Components and APIs., • Experience with Service Cloud Voice and Digital Engagement. For this role our salary range is $141,000 to $184,000, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Location All Evolve team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again. California Applicant Privacy Policy | Evolve How we reward Evolvers We're intentional about offering benefits that empower every Evolver to thrive both professionally and personally because they're more than perks—they're investments in our customer-obsessed, high-performing team. We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the diverse needs of our team. Whether it's helping you take care of your health, plan for the future, or celebrate life's milestones, our offerings are designed to support you every step of the way. • Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match., • Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage., • Health & Wellness: Comprehensive medical, dental, and vision plans, with 100% employer-paid dental and vision for individual coverage, a low-cost medical option, 10 free mental health visits, and pet insurance., • Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you., • Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties., • Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact. With our core values as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We've cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we're excited to see what you'll bring as your authentic self. Still curious about who we are and what we do? Read more about our business and our culture at evolve.com. EEO At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions. If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. About the Opportunity We are seeking an experienced Senior Quality Software Engineer to ensure the quality of cutting-edge products that have a direct impact on the care pathway for heart disease diagnosis and treatment. This role will work closely with product manager, program manager, software engineers and scientists to integrate exciting new features into the imaging pipeline for innovative imaging systems. Key Responsibilities • Design, develop, and maintain automated test frameworks and test cases using Python, • Build complex data sets to be used in test, • Integrate automated tests with CI/CD pipelines for continuous testing and feedback., • Contribute to test planning, test case design, test documentation, and risk assessment., • Drive defect prioritization and perform impact analysis, • Participate in software development sprint cycles by supporting the software development team through attending SCRUMs, design reviews, code reviews and providing feedback on software verification and validation deliverables., • Collaborate with cross-functional teams to understand requirements and translate them into comprehensive test plans and protocols, • Continuously evaluate our testing workflow and drive improvements to increase efficiency and product quality, • Stay up-to-date with the latest trends and advancements in QA and share knowledge with the team Required Qualifications & Skills • Bachelor's degree in Computer Science, Information Technology, or related field. Or equivalent work experience, • Must have experience working in the healthcare industry, • 5+ years of experience in software quality engineering, • Mastery in writing comprehensive test plans and protocols, • Strong programming skills in Python, with a proven ability to write maintainable and efficient code, • Experience with quality engineering under quality system regulations, including but not limited to 21 CFR Part 820, ISO 14971, IEC 62304, QSR, ISO 13485, MDSAP and/or MDD/MDR, • Hands-on experience with testing on-premise software applications, • Expertise in issue tracking and project management tools like JIRA, • Strong understanding of the software development life cycle and testing life cycle., • Excellent problem-solving, analytical, and critical thinking skills, • Ability to work collaboratively in a remote-first team environment and to communicate effectively with Product Managers, Engineers, and other stakeholdersImpress us more, • Prior experience in utilizing AWS Cloud Services or an equivalent enterprise cloud service provider, • Prior experience of software development for fluoroscopy imaging applications The base salary range for this role varies by location and is aligned to market benchmarks. • Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range., • Base Salary: $136,000 - $160,000, • TTC: $157,000 - $184,000 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards. Working at Cleerly takes HEART. Discover our Core Values: • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job DescriptionAbout the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. The Role You'll Play: The Global Partnerships team oversees the App Ecosystem and Strategic Partnerships, including white-labeled and embedded partner products. As the Manager of Business Operations, Partnerships, you'll serve as the operational backbone of the team—owning the systems, processes, and cross-functional execution that enable our partner ecosystem to scale efficiently and sustainably. You'll operate at both a strategic and execution level, leading complex initiatives, driving prioritization, and acting as a trusted partner to Partnerships leadership alongside Accounting, Finance, Product, BI, Sales, and Support. • Own the operational strategy for the Partnerships organization, translating partner and revenue goals into scalable processes and execution plans, • Identify gaps in systems, workflows, and policies—then lead implementation of solutions that improve speed, clarity, and accountability, • Serve as the escalation point for complex partner operational issues including billing, contracts, systems, and data integrity, • Build and maintain partner operations documentation including playbooks, governance frameworks, and internal enablement materials, • Support strategic planning for the Partnerships team, including annual planning, revenue modeling, and roadmap prioritization, • Drive a culture of continuous improvement through feedback loops, retrospectives, and data-driven decision making, • Prepare and present reports, analysis, and insights that provide visibility into business performance, • Manage and mentor junior operations team members as the function scales Experience You Bring: • 5+ years of experience in business operations, partnerships operations, program management, or strategy roles, • Proven success leading complex, cross-functional initiatives in a fast-paced SaaS or marketplace environment, • Strong analytical skills with experience building executive-level reports, dashboards, and business models, • Exceptional communication abilities with the capacity to influence senior leaders and external stakeholders, • Demonstrated ability to design, implement, and scale operational processes that drive accountability, • High ownership mindset with a bias toward action and continuous improvement, • Advanced proficiency in Excel/Google Sheets, Salesforce, and data visualization tools like Looker or Tableau, • Experience supporting partner ecosystems, APIs, platforms, or revenue partnerships preferred Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $86,475 to 1,15,300. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Job Description COGENCY GLOBAL, INC. THE RIGHT RESPONSE AT THE RIGHT TIME, EVERY TIME Position Title: Entity Account Executive Location: East Region (Charlotte, NC or Newark, DE) Employment Type: Fulltime Hours: 9:00 am to 5:00 pm Overview This is an exciting time to join Cogency Global. Come be a part of a highly established, revered, and profitable international service company. As one of 16 Entity Account Executives in North America, you will join the East team and will report directly to our East Entity Regional Sales Director in Newark, DE. The Entity AE will initiate new client relationships, as well as maintain and expand existing client accounts in our East Region. To be successful, the Entity AE will develop a deep knowledge of our agency and compliance product lines, along with a general knowledge of our transactional product lines. The Ideal Candidate Is... Grateful & humble. You’re someone who practices gratitude and appreciates the opportunities you’ve been afforded while also instilling gratitude in others. You’re confident, but mindful of how to balance your confidence with humility. Results-driven. You’re a self-motivated contributor who first and foremost is passionate about sales and achieving results. You expect yourself to hit – if not exceed – your goals and know how to make it happen in a team environment. An industry insider. You have Corporate Services industry experience, and insight into the markets Cogency Global operates in including Legal, Entity, other professional services, and nonprofits. A charismatic communicator. You have superior written and verbal skills and enjoy communicating with both internal and external stakeholders. A significant part of this job includes interacting with customers, closing deals, and working with other leaders across the organization. Being friendly, likable, even keeled and outgoing is a critical component of success at Cogency Global. Franchise minded. You always strive to improve, you energize those you surround, and draw people towards your path. You build bridges, take ownership of your business and WOW your customers every day. What You’ll Do • Establish, maintain, and expand new and existing entity clients within your assigned territory/sector, • Maximize revenue growth by achieving & exceeding sales quotas, • Generate and follow up on leads while continually researching and qualifying prospective customers and buyers (a true hunter mentality), • Strategically schedule and execute meetings within your territory/sector, • Provide online and in-person product demonstrations, • Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested, • Participate in trade shows, seminars and other sales and marketing led events, • Provide clear and effective written proposals for current and prospective customers, • A Curious, Courageous and Coachable mindset., • A proven track record of successfully meeting and exceeding sales objectives, • Ability to effectively prospect and qualify leads while performing needed assessments, engaging technical resources as required, • Utilize solution-selling and value-selling techniques to effectively guide the sales process to close, • Upsell and leverage business from new and established customer relationships, • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate, • Remain informed of service line, competition and industry trends that may impact client business activities, • A demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships., • Minimum 3 years of sales experience to Entities (SMB, Mid-Market and/or Enterprise), • Prefer experience within the Legal Services industry (not required), • Strong written, verbal and presentation skills with a consultative professional business acumen, • Must be detail oriented, organized, ethical, responsible, and self-motivated Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off Strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy What We Offer · Educational assistance program for all of our eligible staff members · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA, · 80% covered Medical Insurance & 80% covered Dental & Vision Insurance Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Tuition reimbursement, • Vision insurance Schedule: • Monday to FridayCompany DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Job Description About Us First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer experience once the opportunity is marked Closed Won. TaskRay is the leader in post-sale work management in the Salesforce ecosystem. We help companies make the transition from sales to customer success frictionless, driving greater efficiencies and creating unmatched customer experiences – all within Salesforce. Culture is at the heart of TaskRay. We look for team members who share our values and bring them to life in their own ways. If these resonate with you, TaskRay could be the place for you: Connection. Cultivate authentic connections with customers, partners, and each other. We believe in a customer-first mindset across everything we do, continuously learning and focusing on the ‘We’ rather than the ‘I’. Integrity. We are transparent, sharing information and feedback freely. We infuse every action with honesty, fairness, and respect for customers and colleagues alike. We do the right thing, even when no one is watching. Hunger. We have high expectations and expect high performance of ourselves and our teams. We constantly look to innovate and improve, unleashing our creativity and persistence to find solutions and deliver exceptional results. Thrive. We love what we do and bring our best selves to work every day. We show up as real human beings who speak from the heart, value others’ contributions and invest in each other’s growth. The Role We are seeking a technically minded Enterprise Account Manager to own and grow strategic relationships across a portfolio of high-value enterprise customers. In this role, you will serve as a trusted advisor to senior stakeholders, proactively managing complex accounts to drive long-term customer success, retention, and expansion. You will own churn and contraction risk mitigation, proactively managing renewals and customer commercial strategy to protect and grow revenue. You will partner closely with Sales, Customer Success, Solution Engineering, and Marketing to deliver tailored solutions and achieve enterprise-level growth targets. The ideal candidate brings a strong track record of engaging C-suite executives, identifying growth opportunities, and leading the commercial and technical expansion of Salesforce-native workflows. This is a high-visibility, 'hands-on' role where you will bridge the gap between business ROI and technical implementation, ensuring our largest customers are maximizing their Salesforce investment. What you’ll do: • Account Ownership: Serve as the primary owner for assigned enterprise accounts, partnering with Customer Success, Solution Engineering, and Sales Leadership to develop and execute strategic account plans that drive growth and retention., • Strategic Partnerships: Build trusting, collaborative relationships with senior decision-makers, including C-suite executives and key business and technical stakeholders. Understand their long-term objectives and position TaskRay as a strategic partner., • Revenue Growth: Proactively manage a pipeline of renewals, expansions, and cross-sell opportunities to drive revenue growth while minimizing churn and contraction. This role is responsible for:, • Identifying and mitigating early indicators of contraction risk, • Developing renewal structures and licensing strategies aligned to customer value, • Leading commercial negotiations grounded in value realization and customer outcomes, • Quarterly Business Reviews (QBRs): Lead QBRs and Executive Business Reviews in partnership with Customer Success Managers, delivering data-driven insights, ROI analysis, and strategic recommendations., • Complex Sales Cycles: Own the full sales lifecycle including discovery, solution design, objection handling, proposal development, negotiations, contract review, and closing, while leading high-level business and technical discussions., • Cross-functional Collaboration: Partner with Sales, Sales Engineering, Customer Support, Professional Services, and Marketing to ensure a cohesive customer experience and successful go-to-market execution., • Customer Advocacy: Act as the voice of the customer internally, sharing insights and partnering with Product and Engineering to continuously improve the customer experience., • Forecasting & Reporting: Maintain accurate forecasts and pipeline data in Salesforce; provide regular reporting on account health, growth opportunities, and risk., • Continuous Improvement: Stay current on industry trends, competitive landscape, and product enhancements to advise customers on best practices and emerging solutions., • 7+ years of experience in a customer-facing B2B SaaS role (AM, CSM, or Sales), managing large, complex accounts., • 5+ years in a quota-carrying role with demonstrated success driving new business, renewals, and expansion within enterprise accounts, • Proven track record of exceeding targets while navigating long, complex sales cycles, building trust and connection with C-suite stakeholders, • Advanced proficiency in Salesforce, with the ability to leverage CRM insights to inform strategy and execution, • Strong ability to develop and execute long-term account plans aligned to both customer objectives and company goals, • Exceptional written and verbal communication skills, including executive-level presentations, • Deep experience with solution-based selling and translating customer pain points into value-driven outcomes, • Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives simultaneously, • Collaborative mindset with experience leading cross-functional efforts across Sales, Product, and Customer Success Cash compensation for this role is commensurate with experience. The estimated total on-target earnings range is between $166,000 - $208,000 annually, comprised of a base salary between $100,000 - $125,000 per year plus additional uncapped incentive compensation tied to performance. Additionally, TaskRay offers highly competitive non-cash compensation including: • Medical, dental, and vision benefits, • Every other Friday off, • Flexible PTO, • 12 weeks paid family and medical leave, 16 weeks for birthing people, • Vacation bonuses, • Anniversary bonuses, • Company-paid life insurance, • 401(k) matching, • Cell phone reimbursement stipend This position is hybrid, based in Colorado. We value flexibility alongside intentional in-person collaboration. We expect this role to be in-office regularly during the initial onboarding period (2-3 months) and then 1-2 days per week thereafter. Candidates must be based in Colorado and able to reliably commute to our Denver office. Additionally, we anticipate up to 15% travel time for this role. We value diversity, equity, and belonging At TaskRay, we celebrate differences and believe diverse teams create better solutions and stronger connections. We’re committed to providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, pregnancy, genetic information, veteran status, or any other status protected by law. If you need accommodations during the application or interview process, please let us know. And if you meet most but not all of the qualifications, we encourage you to apply—we’d love to hear from you. #BI-Hybrid #LI-Hybrid Powered by JazzHR JWckfs27Qu

Job Description Brand Bolt is a portfolio of direct-to-consumer brands in the health, wellness, and beauty space. We build category-defining brands through disciplined operations, data-driven marketing, and world-class customer experience. Retention is not a support function for us — it is a growth engine. We're looking for a Head of Email & SMS who will obsess over lifecycle marketing, post-purchase revenue, and lifetime value across our brands. This person must be expecereince working with DTC Health and Wellness brands in skincare, healthcare, supplements, etc. This role owns email and SMS strategy, execution, and revenue across the entire Brand Bolt portfolio. You will be responsible for: * Driving higher LTV, repeat purchase rate, and subscription retention through owned channels * Building and optimizing all lifecycle flows and campaigns * Turning customer data and behavior into segmentation, personalization, and revenue opportunities * Collaborating cross-functionally to ensure messaging reflects product, customer feedback, and brand positioning This is a high-ownership, high-impact role for someone who treats email and SMS like profit centers, not broadcast channels. Core Responsibilities Lifecycle Marketing Strategy & Execution Own all email and SMS across the customer lifecycle: * Welcome and onboarding sequences * Educational flows (product usage, benefits, tips) * Replenishment and reorder reminders * Cross-sell and upsell campaigns * Win-back and churn prevention * Subscription lifecycle messaging (dunning, pause prevention, upgrade nudges) * VIP and loyalty engagement * Build campaign calendars that balance promotional sends with retention and education * Ensure all messaging aligns with brand voice, positioning, and customer stage Revenue & LTV Growth * Own and improve: repeat purchase rate, email/SMS attributed revenue, subscription retention and churn, incremental LTV from owned channels * Identify drop-off points in the lifecycle and build flows to address them * Partner with customer service, product, and ops teams to surface friction points and fix root causes of churn Testing, Optimization & Personalization * Continuously test: subject lines and preview text, send timing and frequency, offers and CTAs, segmentation and personalization, flow triggers and logic * Use behavioral data, purchase history, and engagement signals to create dynamic segments * Build predictive models for churn risk, next purchase timing, and high-value customer identification * Data, Insights & Reporting * Build dashboards tracking: email/SMS revenue and attribution, engagement metrics (open rate, CTR, conversion rate), lifecycle performance by cohort, incrementality and true lift, list health and deliverability * Use cohort analysis to understand what drives retention and repeat purchases * Surface customer insights that inform product development, creative strategy, and acquisition messaging Retention Innovation & Experimentation * Identify and pilot new retention channels and tactics beyond email/SMS (direct mail, surprise-and-delight programs, packaging inserts, exclusive communities, etc.) * Design tests with clear hypotheses, success metrics, and budget parameters * Scale what works and kill what doesn't quickly Platform Management & Deliverability * Manage email/SMS platforms (Klaviyo, Attentive, Postscript, etc.) and integrations with Shopify, subscription tools, and CDP/analytics stack * Monitor deliverability, sender reputation, and compliance (CAN-SPAM, TCPA, etc.) * Optimize list growth strategies while maintaining quality and engagement * Cross-Functional Collaboration * Work closely with: customer service (to understand pain points and feedback), creative and copy teams (to develop high-converting assets), paid media and acquisition (to align messaging and LTV strategy), product and ops (to ensure promises match delivery) * Act as the voice of the customer and advocate for retention-first decisions What Success Looks Like (First 6–12 Months) * Measurable lift in email/SMS attributed revenue and repeat purchase rate * Improved subscription retention and reduced churn * Clearly defined and scalable lifecycle playbooks across all brands * Higher engagement rates with better segmentation and personalization * Email and SMS viewed internally as core revenue drivers, not just messaging channels Ideal Candidate Profile * 5+ years in DTC email/SMS marketing or lifecycle management in health and wellness DTC brands in skincare, beauty, supplements, etc. (this is must) * Proven track record managing multi-brand email/SMS programs * Deep expertise with Klaviyo, Attentive, Postscript, or similar platforms * Strong familiarity with subscription models and Shopify ecosystems * Experience with segmentation, automation, and deliverability best practices * Extremely data-driven with strong analytical and testing discipline * Obsessed with details, performance metrics, and follow-through * Comfortable owning revenue targets and being held accountable * Strong copywriting instincts and ability to collaborate with writers * Bias toward action, rapid testing, and iteration * Thinks like an operator and revenue owner, not just a channel manager

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