Desk Coordinator
hace 10 días
Carrollton
Job DescriptionDescription: What we offer: Compensation • Hourly Rate, • Benefits, • Consistent and timely attendance, • Ability to learn dog recognition, • Completion of all E-learning platforms, • NPS and phone scores, • Proper door control in all rooms, • Proper record keeping, • Detail oriented, • Quick thinkers, • Emotionally intelligent, • Outgoing, enthusiastic by nature, • Fun-loving, • Strong observance skills, • Strong multitasker, • Data entry, calling vets, booking appointments, speaking to customers about daycare and their dogs., • Staying transparent with pet owners and what is going on with their dogs To ensure our furry friends are always in a safe and clean environment, we take pride in working as a team to get all the nitty gritty complete • Keeping playrooms clean of messes at all times, • Does walk through and risk awareness inside and outside playrooms, • Ensure playrooms are following proper policies and procedures, • Cleaning may include, mopping, sweeping, trash and water refill, • Equipment check for proper operations, • Spa services coordinator/manager/trainer - ensure all spa services get done timely and are done to specifications, • Will learn how to identify dog breeds and behaviors, • Report dog scuffles right when they occur for safe wound cleaning if needed, • Ability to work cohesively with their team in a respectful and professional manner, • Excellent communicator and can speak consistently to our 3 Ss (Smile, Story, Satisfaction), • Be knowledgeable on pricing and services, • Use social media to promote in-store and out of store events, • Strive for high customer review ratings by always smiling for the cameras and engaging in safe play!, • Must love dogs, • Ability to spend up to 100% of work time standing, • Ability to work flexible days and hours, including holidays and weekends, • Ability to work cohesively with others in a fun, fast paced environment, • Strong customer service skills, • Ability to "own" a room of dogs, • All rooms are equipped with cameras for pet parents to stay engaged, • Caring for all furry friends as if they were a part of your famliy, • Keep data accurate with current dogs, • Engage, play and enjoy the furry friends, • Understand our Dogtopia-isms. the rules of which we, as Dogtopians live by are:, • We LOVE life unconditionally like a dog., • We STAY loyal to our pack., • We CHASE the absolute highest standards of safety., • We PLAY to our fullest potential., • We TREAT every day like It's the Most Exciting Day Ever!