ServiceNow Developer
6 days ago
Atlanta
Job DescriptionServiceNow DeveloperAlternate/Related Job Titles: • ServiceNow Platform Engineer, • ServiceNow Administrator/Developer, • Position Type: Contract-to-Hire, • Contract Duration: 5.5 months, • Start: As Soon As PossibleJob SummaryThe ServiceNow Developer will join a high-performing IT Shared Services team responsible for building scalable, secure, and automated solutions across the ServiceNow ecosystem. This role blends platform development, system administration, and operational support, requiring strong technical expertise and the ability to collaborate with both technical and non-technical stakeholders. The ideal candidate excels in automation, ITSM processes, and supporting large enterprise environments.Key ResponsibilitiesDevelopment & Customization, • Design, develop, and implement custom applications, workflows, and integrations using Flow Designer and Automation Engine., • Build and maintain UI policies, client scripts, business rules, and portal widgets., • Develop and optimize CMDB structures aligned with ITIL best practices., • Contribute automation strategies across ITSM, ITAM, HAM, SAM, and related modules.System Administration, • Perform instance configuration, upgrades, and patching to maintain platform health., • Manage roles, ACLs, and security configurations to ensure appropriate access., • Monitor performance and implement tuning and optimization strategies.Operational Support, • Provide tier-3 support for ServiceNow modules including ITSM, ITAM, CSM, HAM/SAM, and Discovery., • Troubleshoot integrations with systems such as Azure AD, inTune, SCCM, and MID Servers., • Participate in after-hours deployments of code and configuration changes., • Support daily administration and interact with non-technical customers.Additional Notes from Hiring Team, • ITSM is required., • At least one of ITAM, HAM, or SAM is required., • CSM experience is not required but strongly boosts a candidate’s competitiveness., • CMDB and Discovery experience are valuable differentiators., • The role operates within an Agile environment and a large, multinational corporate structure.Required Experience, • Certified System Administrator (CSA) certification., • Certified Application Developer (CAD) certification., • Minimum 3 years of hands-on ServiceNow development and administration experience., • Strong proficiency in JavaScript, Glide API, and ServiceNow scripting., • Experience with REST/SOAP integrations and MID Server configuration., • Familiarity with ITIL processes and enterprise ITSM frameworks., • Ability to work in large multinational environments or shared/managed services.Nice-to-Have Experience, • Any of the following certifications:, • CIS-CSM, • CIS-ITSM, • CIS-HAM, • CIS-SAM, • Experience with Performance Analytics, Virtual Agent, or AI Search., • Experience using Agile/Scrum methodologies and tools such as Azure DevOps.Required Skills, • ServiceNow development & scripting, • ITSM expertise, • Integration troubleshooting (REST/SOAP, MID Server)Preferred Skills, • ITAM, HAM, or SAM product experience, • CMDB & Discovery, • Flow Designer & Automation Engine, • Customer Service Management (CSM), • Performance tuning and platform optimisationAdditional Skills, • Platform administration, • Access control (roles, ACLs), • After-hours deployment support, • Stakeholder communication & support, • Problem-solving and analytical skillsBenefits, • Medical, Vision, and Dental Insurance Plans We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015