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SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. As a fully remote team of over 300 professionals, we believe in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and Google. Only U.S. based candidates will be considered as we are not currently hiring internationally Please note: As we are expecting more client accounts, we are slowly recruiting and would love to keep you in our talent pool for hiring needs in the near future. We are currently only reviewing resumes and screening applicants as we are NOT actively hiring for this role. If you'd like to be considered, we encourage you to apply! Job Summary: The Account Specialist will report to an Account Director or Account Strategist and serve as the project manager on client accounts. You will be the driving force behind the successful planning, execution, and delivery of client projects. Your responsibilities will include confirming project scopes, setting timelines, and managing budgets to ensure all deliverables are met on time and within budget. You will coordinate and collaborate with cross-functional teams, including creative, web/dev, paid media, PR, and integrations, to ensure seamless project flow and high-quality outputs. Additionally, you will serve as one of the primary points of contact for clients, maintaining clear and consistent communication to manage expectations and provide regular updates. By proactively identifying and mitigating potential risks, you will ensure that all projects align with client goals and SmartBug agency standards, ultimately contributing to client satisfaction and agency growth. To succeed in this role, you must be an engaged professional with unwavering requirements for providing an incredible customer experience, including strong client communication and impactful client results. As an Account Specialist, you will be measured on delivering the following: Client satisfaction (results, retention, awards, reviews, referenceable clients) Client effective billing rates (EBRs) Timely strategy delivery and execution \n Key Responsibilities: • Client Success, • Build and maintain strong relationships with clients, • Act as one of the main points of contact for your clients (along with your Account Strategist or Account Director), • Address client feedback and concerns around budget, timelines, and scope promptly, • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference, • Deliver consistent, world-class quality across all customer lifecycle campaigns, • Project Management, • Ensure all project deadlines are met and commitments are honored by maintaining rigorous schedules, proactively addressing potential delays, and efficiently managing resources to deliver high-quality results on time, • Communicate with clients and internal SmartBug teams via Teamwork, our project management system, • Confirm project scopes, objectives, and deliverables in collaboration with the SmartBug account team and clients, • Develop detailed project plans, including timelines, milestones, and budgets, to guide project execution, • Coordinate and lead cross-functional teams, ensuring effective communication and collaboration throughout the project lifecycle; this includes our creative department, paid media, public relations, integrations, and web/dev, • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery, • Serve as one of the primary points of contact for clients, providing regular updates and managing expectations, • Conduct post-project evaluations to identify areas for improvement and implement lessons learned in future projects, • Handle various administrative tasks such as meeting coordination an setup and report preparation, • Set up documents and outline resources need to complete deliverables, • Maintain accurate and up-to-date client records in HubSpot, • Delivery Process, • Foster a collaborative and positive team environment, encouraging innovation and problem-solving, • Act as a liaison between clients and internal SmartBug teams, • Ensure all project deliverables meet quality standards and client specifications, • Ensure you follow processes that result in differentiated client results and quality, • Stay up-to-date with industry trends and best practices to continuously improve project management processes and methodologies Requirements: • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • Minimum of 2 years of experience in project management., • Experience working with project management tools, Teamwork.com a plus., • Proficiency in Google Suite., • High level of organization, attention to detail, and the ability to manage multiple priorities., • Ensure project deadlines are met and commitments are honored., • Understanding of the HubSpot ecosystem and basic digital strategies included but not limited to: social media, blogging, email marketing., • Strong work ethic with a positive and enthusiastic attitude., • Strong interpersonal skills and the ability to communicate with both clients and internal teams effectively., • Demonstrated ability to ensure high client satisfaction without sacrificing client goals and adhering to SmartBug values., • Strong problem-solving capabilities and the ability to navigate complex challenges., • High level of integrity, work ethic, and professionalism., • Passion for client success and a commitment to delivering outstanding results., • Curiosity and desire to learn, keeping up with industry trends., • Experience working remotely in similar roles is strongly preferred., • HubSpot essential certifications WHAT WE OFFER - PERKS! • Annual Salary between $50,000 - $65,000 DOE, • Health insurance with company contribution, • Paid maternity and paternity leave, • Paid vacation, • Paid time off, • 4-week paid sabbatical every 5 years of employment, • Monthly remote work allowance, • 401(k) with employer matching, • Flexible spending plan, • Company-funded short-term disability and life insurance, • Long-term disability, • Annual leadership conference, SmartBugaPalooza, • Training budget, • The flexibility of working remotely, • MacBook Air issued to you at time of hire \n$50,000 - $65,000 a year\n

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

Reporting to the Director Product Management for Exchange Automation, the Manager, Product Management leads the Continuity Assure and Global Exchange Automation portfolio with a focus on platform resilience, technical and commercial roadmap execution, and global Exchange product requirements. This role owns the complete Product Lifecycle, translating complex platform and international market requirements into scalable product strategies. As a people leader, you will manage a Product Owner, delivering the technical support and motivational leadership to drive operational success and product-market fit. Key Responsibilities • Develops strategic business cases and in partnership with the Product Manager and TPMs, creates product roadmaps to deliver on the product vision and delivery; supports the sales process, market requirements, GoToMarket planning and Education for Continuity Assure and the Global Exchange Automation Portfolio, • Collaborates with the regional Product Managers, US-based Product Management and Product Owner teams, and other stakeholders to define product roadmaps and go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth, • Manages the entire product line life cycle from strategic planning to tactical activities and serves as an internal voice for the customer on new or already existing products throughout the product lifecycle, • Performs ongoing and formal annual operating agreement (“AOA”) review of commercial and technical roadmap in support of customer needs and business goals, from inception and business case to successful product market acceptance, launch, enhancement and end-of-life while managing the business performance of the product through the lifecycle., • Monitors and analyzes how well GHX Continuity Assure and Global Exchange Automation products are performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention / renewals, • Reviews internal metrics to determine how the product impacts the company operations, • Reviews areas that may impact product profitability, to include product life cycle, quality, technical support, marketing programs, and sales support, • Manages a group of products and services that meet market needs; assesses the health of the portfolio and how components contribute to corporate strategy, • Creates product roadmaps illustrating the vision for the product including global market requirements. Describes the idea or stereotypical users that represent the programming targets, • Writes scenarios for user personas to describe instances of market problems or situations that illustrate why product requirement is necessary, • Supports sales and sales operations on advancing the product(s) visibility, understanding, and when , direct client sales support, • Reviews the release plan with periodic checkpoints of progress in each of the operational groups, • Manages functional roadshows, • Conducts data and market analysis to develop the portfolio strategy, • Leads product community of practice, and user engagement groups, • Maintains regular communication cadence with US- and EU-based Product Management and Product Owners REQUIRED QUALIFICATIONS • Bachelor’s degree in related discipline, or a combination of education and related experience, • Minimum of 5 years’ product management and leadership experience, either leading dedicated indirect teams or direct reports, • Excellent leadership skills, with the ability to be self-directed with strong initiative, • Prior experience in healthcare and knowledgeable in contract and price management, • Experience with SaaS (Software as a Service) delivered applications and business models, • Experience with blended delivery models (in source, outsource, partnered), • Process and product optimization experience Preferred Qualifications • Ability to drive results both individually and in a matrixed environment, • Willingness to roll up the sleeves and drive projects to completion, • Technical aptitude to understand product dynamics and recommend product enhancements, • Strong business acumen, with an understanding of accounting/financial principles, • Strong executive presence, • Highly adept at working collaboratively across multiple business and technical functions, • Sound project management skills, and well organized The expected compensation for this role is: $128,000- $170,000 base and is eligible for bonus The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: #LIAK GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our ___

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Description: Chips Talk, We Listen proteanTecs is a game-changing startup that's giving advanced electronics the power to report on their own health. In a digital world built for autonomous driving, cloud computing, and AI, we depend on computing systems daily. But how can we guarantee their safety, reliability and functionality? proteanTecs is the first-ever company to provide visibility into next-gen chips while they are operating, based on the power of on-chip monitoring, machine learning, and data analytics. Here at proteanTecs, you'll be part of a team that's unlocking deep insights to make electronics more reliable, efficient, and high-quality. We're trusted by industry leaders in data centers, automotive, communications, and consumer devices – we work with the world's largest and most notable companies in tech. Why proteanTecs is a great place to work: • Fast-paced and impactful: We're a mission-driven startup, so you'll tackle new challenges daily, wear many hats, and see your work directly influence the future of electronics., • Supportive company culture: Learn from the best. Our 200+ team members are experts in their field with a proven track record of success, and they're committed to fostering a collaborative and supportive work environment., • International presence: We're a multinational company with a diverse team across multiple locations around the globe. You'll collaborate on projects with international impact, gaining a global perspective of the tech industry., • Work with industry leaders: Our solutions are used by the biggest names in tech. You'll be part of the team creating the next generation of groundbreaking products., • Cutting-edge playground: We use the latest machine learning, platforms, and tools to push boundaries and achieve breakthroughs., • Real-world impact: Our work keeps data centers, cars, and other critical systems running smoothly. Your work will directly contribute to safer, more reliable electronics., • Linor Harnik, Software Engineer - “The atmosphere here is great. Everyone's super welcoming, even the dogs! I’m happy to be part of something that's making a big difference in the industry.”, • Muhamed Eid, Logic Design Engineer - "The company believes in the team and respects them, providing us with multiple opportunities to challenge ourselves and grow, we are never bored here", • Guy Gozlan, Director of Machine Learning - "We create a never before seen solution that dramatically impacts one of the most important industries of our time" We are seeking an experienced and strategic Sales manager to join our team in the USA. This customer-facing role requires working in a large team environment including: leadership for directing and coordinating sales and field AE resources, coordination/facilitation of customer interaction between proteaanTecs Product Marketing/Engineering, understanding of the core technology requirements in the digital implementation and/or IP space, coordination of sales strategies and efforts across worldwide customer operations. • Leading pre/post-sales campaigns, managing and growing solution adoption in the territory for proteanTecs IP and solution platform., • The ability to foster and grow customer relationships throughout all levels of the customer organization to better connect our solutions with the customer's problems/business challenges and insure roadmap alignment for long term success., • Working knowledge of Strategic Selling techniques such as Miller Heiman, or Target Account Selling a plus., • Must have a deep technical knowledge and understanding of digital implementation flows (synthesis, place & route, and signoff) and/or experience with IP’s or software platforms . Understanding of semiconductor manufacturing eco-systems. Understanding of DFT chip bringup and manufacturing flows is plus. Requirements: • Min 4+ years in sales and account management or as an Applications Engineer or Design Engineer with proven track record of success, • Deep understanding of electronic systems and HW design, • Minimum MSEE/CS degree Responsibilities: • You will be responsible for building, developing, and driving a sales pipeline for our processor IP technology and software solutions in key accounts across the Silicon Valley., • Responsibilities include developing and managing a sales pipeline while driving market penetration, adoption, and revenue, • You will work closely with multi-functional teams including Application Engineers, Business Unit Marketing, Legal, Finance, proteanTecs executives and collaborate with proteanTecs sales team to achieve sales targets in the region, • Generate, develop, qualify, and drive new business opportunities in the region, including:, • Opportunity management, • Manage contract negotiations (business and legal) with customers and proteanTecs functional teams, • Articulate key value propositions for the adoption of the unique proteanTecs solution with key semiconductor companies, across the organization (executive management, marketing, architects, hardware, and software engineers), • Collaborate with technical and marketing teams to develop and execute strategies for proliferation of the technology in the region, • Provide market and account feedback to the RnD and Marketing BU to drive product roadmaps and strategies, • Track activities and provide reports to management, BU and executive personnel on account strategies activities and progress, • Develop and execute against strategic sales plans, • Maintain regular contact with multiple internal BU's team to drive enterprise-wide strategic activities

About the Job: We’re hiring a Director, Enterprise Acquisition, to oversee an elite team of high-performing AEs who focus exclusively on hunting and closing net new logos. We are looking for someone who can navigate complex enterprises. As a Director, Enterprise Acquisition Sales, you will directly manage enterprise AEs and oversee our midmarket acquisition team Manager. In this role you will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, team quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Lead an organization accountable for achieving and exceeding a multi-million-dollar annual revenue target across Fortune 1000 new logo opportunities, • Define and execute regional account and territory strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Provide leadership and oversight on complex, high-risk enterprise negotiations, serving as an escalation point across legal, procurement, security, and architectural stakeholders, • Ensure consistent articulation and adoption of LaunchDarkly’s value proposition across the team, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Establish regional pipeline strategy and operating cadence, ensuring sustained pipeline coverage through outbound programs, account-based motions, partner engagement, and executive-level selling, • Lead alignment across Account Executives, SDRs, Marketing, and Channel teams to drive predictable top-of-funnel performance and conversion, • Own forecasting rigor and pipeline governance, holding the team accountable for accuracy, inspection, and execution discipline within Salesforce Cross-Functional Partnership • Partner closely with Sales Engineering leadership to ensure consistent, high-quality execution of technical evaluations, proof-of-value engagements, and enterprise architecture discussions, • Collaborate with Customer Success leadership to drive effective handoffs, adoption outcomes, and long-term customer value realization across the regional book of business, • Synthesize and elevate customer and market insights to Product, Engineering, and executive leadership to inform roadmap priorities, packaging decisions, and industry positioning Executive Engagement & Thought Leadership • Coach and enable the team to build trusted advisor relationships with VP+, CTO, CPO, platform, and digital transformation leaders across strategic accounts, • Act as a senior leader sponsor on priority opportunities, articulating how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly externally at regional events, partner forums, and industry conferences, reinforcing market credibility and supporting GTM objectives Qualifications: • Typically expects a minimum of 12 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 3 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Passionate about the net-new-logo acquisition aspect of selling, and ability to win over others about the upside of this type of role, • Prove success hiring, managing, developing a team of successful new-logo sellers, • Demonstrated success closing mid to high six-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.) Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000**, • Zone 3: All other US locations - $182,000 - $251,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Product Director Do you want to build information technology that is used operationally in major conflicts around the world? Use your Product Leadership experience to make a difference in achieving USG non-kinetic policy objectives overseas. The Pulse Suite of products is the industry-leading technology for conducting information and psychological operations to advance USG mission globally. Known for being the software that Delivers in times of crisis, conflict, and competition, the Pulse Suite includes technology for: • Outreach to target audiences around the world on the devices they already use, • Planning tools that transform opportunity into action, • Identifying opportunities to take control of the message when adversaries are attempting to control the narrative space The Pulse Suite is built on a state-of-the-art agentic AI platform. Teams are putting the latest technology advancements to work on mission objectives in an AI system that is action-oriented, trustworthy, and human-in-the-loop. We want to hear from you if you are: • A leader in exceptional product tradecraft, experienced in managing strong product managers and UX designers, • Able to coach product tradecraft and create value through investing in the skill sets of others on your team, • A builder, passionate about the craft of creating exceptional products and applying “just now available” technologies to solve enduring customer problems, • A strategist, able to isolate the problem that must be solved to create exceptional value for customers and improve our competitive positioning, • Grounded in military or intelligence culture and acquisition cycles through either prior service, or work on military or intel products This is a fully remote position with flexibility to manage your day around collaboration with your team. DC location is preferred but not required. Some travel (10-20%) will be required to interface with our customers and Two Six employees collaborating on cleared programs. What you will do: • Manage and coach product manager and UX designer direct reports, continuing to recruit and manage the hiring process to retain a team of top-caliber talent, • Work with your team, customers, stakeholders, and the content team to crystalize and communicate a product portfolio vision and strategy inside and outside the company, • Collaborate with sales, growth, and other go-to-market teams to understand our competitive landscape and positioning, and identify key product investments to sustain and grow market dominance for our category, • Collaborate with your cross-functional leadership team and company executives to create the best possible environment for teams to succeed, • Provide top-down direction while also taking bottom-up feedback and recommendations, • Achieve key product objectives including authority to operate on classified systems, • Be a leading example of the product operating model and product best practices, and drive change towards a user-centered culture across the company where this can thrive, • This leadership position is expected to innovate alongside teams, filling gaps where necessary. It’s an ideal mix for leaders who still want to remain builders., • Be open and flexible to jump in where help is needed What you will need (basic qualifications): • Experience creating products for government users, particularly in environments with limitations on technology access, • Experience with information operations, intelligence, or targeting missions and markets, • Experience with agentic AI, generative AI, natural language processing, large language models or advanced analytics, particularly deployed in production environments at scale, • Experience with B2B products with a heavy product support component or consulting practice, • Interest in supporting US government missions to counter foreign adversary and non-state actor propaganda and disinformation Clearance Requirement: Eligibility to obtain government clearance if required/needed. #LI-JS #LI-JB1 Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development. The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $178,900 - $268,500 USD Looking for other great opportunities? Check out ___ for all our Company’s current openings! Ready to make the first move towards growing your career? If so, check out the ___! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our ___ page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at ___. We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to ___. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. We're looking for a Staff-level Product Lead to own the payments product surface at Astra – the rails, transaction flows, money movement mechanics, and the developer experience that sits on top of them. This is a deeply technical, highly cross-functional IC role. You won't manage a team, but you will operate like a principal: setting direction, driving alignment across engineering, compliance, and operations, and taking full ownership of outcomes on Astra's most revenue-critical product surface. You'll work directly with the Leadership Team and alongside a small but growing product team. The right person has lived inside the complexity of card networks, ACH, and real-time rails and knows what it feels like to ship payment products that have to work every time. * End-to-end product ownership of Astra's payments rails – Visa Direct, Mastercard Move, RTP, FedNow, ACH, and stablecoin – from API contract through settlement and reconciliation * The transaction lifecycle: authorization, clearing, settlement, dispute/chargeback handling, and exception management * Developer-facing payments primitives: API design, payload schemas, error surfaces, and webhook contracts that serve sophisticated fintech builders * Multi-rail routing logic: how Astra selects, fallbacks, and optimizes across rails based on speed, cost, and risk parameters * Payments compliance surface: Reg E implications, network rule adherence (VCR framework, dispute windows), and AML/sanctions workflow integration * Rail-specific product strategy and roadmap: identifying capability gaps, emerging network features (e.g., RTP request for payment), and net-new monetization opportunities * Close partnership with payment operations and engineering on incident response, degraded-rail scenarios, and SLA commitments * Write rigorous PRDs and technical specs for complex payment flows, with explicit handling of edge cases, failure modes, and regulatory constraints * Own the product roadmap for your surface area – prioritizing ruthlessly across rail expansions, developer experience improvements, and compliance requirements * Conduct deep discovery with customers and prospects to surface unmet needs in how they move money * Partner with engineering to define API contracts, review implementation, and maintain a high bar on developer ergonomics * Collaborate with compliance and legal on network rule changes, NACHA updates, and card network bulletins – translating regulatory inputs into product requirements * Work with payment operations to define reconciliation requirements, exception-handling workflows, and ops tooling needs * Represent the payments product in customer conversations, sales cycles, and external thought leadership Required Experience * 6+ years of product management experience, with at least 3 years building payments products at infrastructure, fintech, or card network depth * Hands-on experience with at least two of: ACH, RTP/FedNow, Visa Direct/Mastercard Move, card issuing or acquiring, or stablecoin rails * Deep familiarity with the transaction lifecycle – authorization, clearing, settlement, disputes – and the operational mechanics underneath each step * Experience navigating Reg E, NACHA operating rules, or Visa/Mastercard network rules as inputs into product requirements * Strong API product instincts – you've shipped developer-facing payment APIs and have opinions about what makes them great * Comfort operating with ambiguity at the IC level – you don't need a manager to set your agenda * Exceptional written communication; you can reduce a complex payment flow to a clear, precise spec * Demonstrated ability to influence across engineering, compliance, and operations without direct authority Preferred Experience * Experience at a BaaS provider, card network, sponsor bank, or payments infrastructure company (vs. a fintech end-user) * Familiarity with stablecoin settlement rails (USDC, USDT) and how they interact with traditional fiat rails * Background in chargeback lifecycle mechanics, dispute reason codes, or VCR workflow design * Prior work on multi-rail routing or smart payment orchestration logic * You'll have end-to-end ownership of the most technically complex and commercially critical surface in the company * You'll work directly with leadership in a company that has product culture baked in from the start – this Director of Product hire is the first, and you'll help shape what great product management looks like at Astra * Astra is profitable at Series B – this is a growth story, not a survival story * Real-time, multi-rail payment infrastructure is one of the most interesting and underdeveloped product spaces in fintech * Competitive compensation with equity in a growing fintech company. * Remote-first culture with flexible working arrangements * Small team, big impact — your work directly supports Astra’s ability to scale responsibly * Professional growth opportunities in compliance and risk management * Mission-driven — build infrastructure that powers financial innovation while meeting the highest regulatory standards Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team.

About Upshop: Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores. At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward. Overview of the role: We are seeking an experienced Engineering Manager to lead and develop engineering teams responsible for delivering high-quality, scalable software aligned with business goals. This is a permanent, full-time position reporting to the Senior Director of Software Engineering. The Engineering Manager balances people leadership with technical oversight and selective hands-on contribution. This role is accountable for team performance, delivery predictability, engineering standards, and cross-functional collaboration while ensuring strong alignment with Upshop’s business and customer priorities. Responsibilities: • Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction., • Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives., • Set clear team goals and objectives aligned with departmental and company priorities., • Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution., • Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines., • Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services., • Participate in architectural discussions and guide teams on N-Tier architectures, microservices, and cloud-based solutions., • Promote engineering best practices, including clean, maintainable, and defect-free code; enforce standards through source control, pull requests, and code reviews using GitHub and Azure DevOps., • Support testing cycles and post-production deployments to ensure stable, reliable releases., • Ensure new work meets the Definition of Ready prior to sprint commitment; provide estimates and ensure timely assignment of work., • Collaborate closely with Product, QA, Customer Support, and Operations to translate business requirements into functional and technical solutions., • Monitor and report on team progress, sprint velocity, throughput, and delivery health., • Leverage observability and monitoring tools such as DataDog to ensure application performance, reliability, and operational health., • Encourage and guide responsible adoption of AI-assisted development tools (e.g., Cursor) to improve developer productivity, code quality, and delivery efficiency., • Contribute to technology and product roadmap planning for business-critical applications under the guidance of the Senior Director of Software Engineering. Qualifications: About You • Strong people management and leadership skills with the ability to coach, motivate, and develop high-performing teams., • Solid understanding of Object-Oriented Programming (OOP/OOD), functional programming, and N-Tier architectures., • Experience working with cloud-based, microservice-oriented systems., • Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders., • Strong organizational, analytical, troubleshooting, and problem-solving skills., • Customer-, service-, and results-oriented, with a strong sense of ownership and accountability., • Process-oriented and able to operate effectively in a fast-paced environment with minimal supervision. Experience & Education • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience., • 6+ years of professional experience across the full software development lifecycle., • Hands-on experience with:, • React, JavaScript, TypeScript, HTML, CSS/Bootstrap, • C#, PHP, Laravel Framework, • Azure Cosmos DB, Azure SQL, MS SQL, and ODBC, • Experience with source control, pull requests, and code reviews using GitHub and Azure DevOps., • Experience working in agile development environments using tools such as JIRA and GitLab., • Familiarity with CI/CD pipelines, release management, and deployment automation., • Experience using DataDog or similar observability and monitoring tools., • Understanding of test-driven development (TDD) and testing frameworks such as PHPUnit, Jest, and Google Test., • Knowledge of Linux and Windows operating systems, command-line tools, and basic scripting (PowerShell, Bash)., • Comfortable guiding teams in the use of AI-assisted development tools such as Cursor., • Ability to adapt to change and thrive in a dynamic, fast-paced environment. Preferred Qualifications (if applicable): • Experience working with large enterprise software deployments and solution-based products., • Exposure to retail grocery, food retail, or large enterprise technology environments., • Experience working in cross-functional, fast-growing organizations.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Job Description Job Title: General Manager Reports To: Director of Operations Direct Reports: FOH Management Team Our ideal candidate would embody the brand while leading and driving the management team to provide amazing food and impeccable service. This candidate would not only have great attention to detail but also strong delegation skills and the ability to oversee the entirety of restaurant operations. Positive vibes and a can do attitude wanted. QUALIFICATIONS: * Excellent at multitasking * Strong leadership skills * Strong innate sense of hospitality * 3+ years of progressive management experience * Ability to maintain a good handle of food and labor costs * Knowledge of POS systems and third party delivery platforms * Strong wine, beer and cocktail knowledge * Professional and productive communication skills * Experience working in a high volume restaurant * Must be flexible to work nights, holidays & weekends according to the needs of the business. * Food Handlers Certificate that meets local requirements DUTIES & RESPONSIBILITIES: * Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times. * Continually strive to develop both hourly and management staff in all areas of managerial and professional development. * Make employment and termination decisions consistent with the Director of Operations’ guidelines for approval or review. * Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. * Ensure all management holds and leads effective pre-shift meetings * Conduct regularly scheduled leadership meetings & maintain agenda * Manage and organize menus and hours of operation on all delivery platforms * Set the standards for safe work habits and DOH compliance, including but not limited to overseeing restaurant preparation for DOH inspection and managing the staff during inspection * Helps drive sales growth via execution and initiatives * Maintain clear and consistent communication with prompt and professional response to emails, texts, etc * Oversee cash handling and accounts payable procedures to ensure compliance with company policies, including petty cash reconciliation, weekly bank depositing and payroll administration * Manage labor to cover the needs of business while meeting weekly labor targets. * Serves as a mentor to newer members of the leadership team * Must be available and able to work 3-4 closing shifts per week Thursday through Sunday, be able to lift 50lbs and stand for long periods of time.

Job DescriptionDescription: Position Title: General Manager Reports to: Director of Operations Date: May 2023 Summary Direct flow of service and ensure guest satisfaction. Supervise, train and schedule all floor staff. Confer with food preparation and other personnel to plan menus and other related activities. Contribute to the evolution of service, position in the market, and standard of excellence. Foster ownership mentality and adhere to all duties and responsibilities of the position explained below. Essential Functions 1. Interview, hire, evaluate, reward, and discipline FOH personnel and assist Chef with BOH employees, 2. Orientate, motivate, train, and educate all FOH personnel in Restaurant policies, procedures, and rules, 3. Ensure to schedule appropriately for the Restaurant in the absence of Assistant Manager, 4. Effectively supervise floor staff to ensure professional service and guest satisfaction during hours of operation., 5. Oversee all FOH supplies and hard goods orders ensuring that the Restaurant is stocked appropriately for the time of year and advise Assistant Manager on any ordering needs, 6. Educate FOH personnel in product knowledge and cultivate long-term service knowledge., 7. Build rapport with Restaurant guests and ensure an organic, enjoyable and memorable experience., 8. Ensure that all Restaurant signage is accurate and in keeping with the theme of Restaurant, 9. Responsible for keeping all signage up to date, 10. Conduct end of week inventories accurately and timely for beverage program with the assistance of Bar Manager, 11. Responsible for accurately reporting payroll on a daily basis, 12. Responsible for the end of night closeout and cash drop, 13. Maintain the Aloha database with accurate items and prices, 14. Maintain employee files., 15. Perform all daily tasks as indicated on opening and closing checklists, 16. Ultimately responsible for cleanliness and repair of Restaurant and office., 17. Attend and perform weekly Manager meetings., 18. Work closely and with all management staff., 19. Foster a culture in which customer satisfaction is the primary concern., 20. Always establish open lines of communication between FOH and BOH., 21. Establish role as a spokesperson for the Restaurant within the community and with Restaurant’s guests., 22. Become entrepreneurial in all endeavors with a view to increasing sales and guest satisfaction, 23. Maintain knowledge of local competition and general industry trends., 24. Ensure adherence to all budget line item, 25. Beverage Program a. Closely work with the Bar Manager on proper purchasing levels, delivery and storage of beverage program for the entire restaurant b. Oversee the weekly liquor, wine, beer & N/A Beverage inventory fluctuations to stay within +/-$500 Standards c. Oversee physical menus and ensure accuracy d. Oversee cleanliness of Bar, Liquor/Wine/Beer/NA Bev Storage areas 26. Group Functions: a. Work with Level III Manager and Sales team to adhere to all SOP’s for event functions 27. Financials Functions: a. Work with Level III Manager and Sales team to adhere to all SOP’s for event functions b. Maintain acceptable RSH standards following budget on: c. Labor Cost d. Controllable Expenses e. General and Administrative Expenses f. Food Cost – with the Head KM g. Beverage Cost – with D.O. h. Accomplish in due time all tasks and assignments required by the following: i. Founder/Chef/Owner ii. Director of Finance iii. Chief Operating Officer iv. Director of Operations 28. Staffing Functions: a. Improve and maintain management presence on the floor during service b. Maintain a positive and healthy working environment for all staff FOH and BOH following our Work Place Conduct SOP c. Maintain FOH and BOH staff turnover to a minimum d. Reduce or eliminate written guest complaints e. Maintain a 90% or higher over-all score on both the Bar and Dining Room Spotter’s Reports f. Maintain and practice the “Open-Door” policy – open communication g. Enforce all house rules and policies – setting an example to all staff 29. Facility Functions: a. Maintain acceptable RSH standards on: i. Upkeep and cleanliness of the restaurant ii. Line up procedures, departmental meetings iii. Inventory (Non-Food and Cutlery, Glassware, Flatware) iv. Reduce glassware and flatware breakages 30. Cuisine Functions: a. Maintain acceptable RSH standards on recipes from the prep line, kitchen cooking line and expo line plate presentation. b. Ensure flavor profiles are accurate through constant follow through on line checks Requirements: Education: Must have at least a high school diploma or GED Experience: Previous F&B experience is required with at least 2 years of Assistant Manager experience or above. Competency: • Able to work well under pressure and be self-motivated, • Good organizational, time management and sales skills, • Good communication skills—both written and verbal Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Sitting, handling, eye-hand coordination, walking, standing, stooping, and kneeling., • This position may on occasion be required to assist with set up which may require the lifting, carrying, pulling or pushing of approximately 21—50 pounds.

Job Description Job Title: General Manager Reports To: Director of Operations Direct Reports: FOH Management Team Our ideal candidate would embody the brand while leading and driving the management team to provide amazing food and impeccable service. This candidate would not only have great attention to detail but also strong delegation skills and the ability to oversee the entirety of restaurant operations. Positive vibes and a can do attitude wanted. QUALIFICATIONS: * Excellent at multitasking * Strong leadership skills * Strong innate sense of hospitality * 3+ years of progressive management experience * Ability to maintain a good handle of food and labor costs * Knowledge of POS systems and third party delivery platforms * Strong wine, beer and cocktail knowledge * Professional and productive communication skills * Experience working in a high volume restaurant * Must be flexible to work nights, holidays & weekends according to the needs of the business. * Food Handlers Certificate that meets local requirements DUTIES & RESPONSIBILITIES: * Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times. * Continually strive to develop both hourly and management staff in all areas of managerial and professional development. * Make employment and termination decisions consistent with the Director of Operations’ guidelines for approval or review. * Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. * Ensure all management holds and leads effective pre-shift meetings * Conduct regularly scheduled leadership meetings & maintain agenda * Manage and organize menus and hours of operation on all delivery platforms * Set the standards for safe work habits and DOH compliance, including but not limited to overseeing restaurant preparation for DOH inspection and managing the staff during inspection * Helps drive sales growth via execution and initiatives * Maintain clear and consistent communication with prompt and professional response to emails, texts, etc * Oversee cash handling and accounts payable procedures to ensure compliance with company policies, including petty cash reconciliation, weekly bank depositing and payroll administration * Manage labor to cover the needs of business while meeting weekly labor targets. * Serves as a mentor to newer members of the leadership team * Must be available and able to work 3-4 closing shifts per week Thursday through Sunday, be able to lift 50lbs and stand for long periods of time.

Job Description Job Title: General Manager Reports To: Director of Operations Direct Reports: FOH Management Team Our ideal candidate would embody the brand while leading and driving the management team to provide amazing food and impeccable service. This candidate would not only have great attention to detail but also strong delegation skills and the ability to oversee the entirety of restaurant operations. Positive vibes and a can do attitude wanted. QUALIFICATIONS: * Excellent at multitasking * Strong leadership skills * Strong innate sense of hospitality * 3+ years of progressive management experience * Ability to maintain a good handle of food and labor costs * Knowledge of POS systems and third party delivery platforms * Strong wine, beer and cocktail knowledge * Professional and productive communication skills * Experience working in a high volume restaurant * Must be flexible to work nights, holidays & weekends according to the needs of the business. * Food Handlers Certificate that meets local requirements DUTIES & RESPONSIBILITIES: * Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times. * Continually strive to develop both hourly and management staff in all areas of managerial and professional development. * Make employment and termination decisions consistent with the Director of Operations’ guidelines for approval or review. * Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. * Ensure all management holds and leads effective pre-shift meetings * Conduct regularly scheduled leadership meetings & maintain agenda * Manage and organize menus and hours of operation on all delivery platforms * Set the standards for safe work habits and DOH compliance, including but not limited to overseeing restaurant preparation for DOH inspection and managing the staff during inspection * Helps drive sales growth via execution and initiatives * Maintain clear and consistent communication with prompt and professional response to emails, texts, etc * Oversee cash handling and accounts payable procedures to ensure compliance with company policies, including petty cash reconciliation, weekly bank depositing and payroll administration * Manage labor to cover the needs of business while meeting weekly labor targets. * Serves as a mentor to newer members of the leadership team * Must be available and able to work 3-4 closing shifts per week Thursday through Sunday, be able to lift 50lbs and stand for long periods of time.

Job Description Job Title: General Manager Reports To: Director of Operations Direct Reports: FOH Management Team Our ideal candidate would embody the brand while leading and driving the management team to provide amazing food and impeccable service. This candidate would not only have great attention to detail but also strong delegation skills and the ability to oversee the entirety of restaurant operations. Positive vibes and a can do attitude wanted. QUALIFICATIONS: * Excellent at multitasking * Strong leadership skills * Strong innate sense of hospitality * 3+ years of progressive management experience * Ability to maintain a good handle of food and labor costs * Knowledge of POS systems and third party delivery platforms * Strong wine, beer and cocktail knowledge * Professional and productive communication skills * Experience working in a high volume restaurant * Must be flexible to work nights, holidays & weekends according to the needs of the business. * Food Handlers Certificate that meets local requirements DUTIES & RESPONSIBILITIES: * Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times. * Continually strive to develop both hourly and management staff in all areas of managerial and professional development. * Make employment and termination decisions consistent with the Director of Operations’ guidelines for approval or review. * Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. * Ensure all management holds and leads effective pre-shift meetings * Conduct regularly scheduled leadership meetings & maintain agenda * Manage and organize menus and hours of operation on all delivery platforms * Set the standards for safe work habits and DOH compliance, including but not limited to overseeing restaurant preparation for DOH inspection and managing the staff during inspection * Helps drive sales growth via execution and initiatives * Maintain clear and consistent communication with prompt and professional response to emails, texts, etc * Oversee cash handling and accounts payable procedures to ensure compliance with company policies, including petty cash reconciliation, weekly bank depositing and payroll administration * Manage labor to cover the needs of business while meeting weekly labor targets. * Serves as a mentor to newer members of the leadership team * Must be available and able to work 3-4 closing shifts per week Thursday through Sunday, be able to lift 50lbs and stand for long periods of time.

Job Description At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We believe the more you lean in in life, the more you get out! We chase greatness, play as one team, and lead with bold action. You'll be part of a team that works hard and cares deeply—where passion and dedication are just as important as skill. At Smashburger, we live by our values: Taste Obsessed – Bring flavor into every shift Premium Experience – Lead Boldly. Deliver Flawlessly Stay Hungry – Literally & Figuratively One Team! One Smash! – Smash Together Do What’s Right – Act with honesty and consistency. If this sounds like your kind of place, we’d love to have you on the team! The Role This role supports the Director of Operations/District Manager by overseeing the daily operations and performance of the restaurant location. Responsibilities include leading and developing Restaurant Managers, Shift Leaders, and team members while fostering a positive work environment and building future leaders. The position ensures proper staffing, training, and onboarding, manages employee performance and relations, and maintains compliance with company policies, food safety, and operational standards. Additionally, the role focuses on delivering excellent guest experiences, resolving customer concerns, managing financial performance such as labor, inventory, and operating costs, and driving sales through effective scheduling, community engagement, and local marketing initiatives. What You’ll Do • Lead and develop Restaurant Managers, Shift Leaders, and team members while fostering a positive, high-performance work environment and building future leaders., • Oversee restaurant operations including staffing, scheduling, onboarding, training, and ensuring teams follow company policies, food safety standards, and operational procedures., • Deliver an exceptional guest experience by modeling service standards, monitoring satisfaction metrics, and resolving guest concerns quickly and effectively., • Manage financial performance by controlling labor, inventory, cost of goods, and operating expenses while adjusting staffing and operations based on sales trends., • Drive restaurant success through strong team communication, community engagement, local marketing initiatives, and continuous improvement of operational performance. What It Takes • 1-2 years of Restaurant General Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills Why You’ll Love It Here • High-Impact Role: Your leadership will shape the future of Smashburger and drive our success., • Culture of Growth: We believe in leveling up—for our guests, our team, and ourselves., • Work with Passionate People: Our team is all-in, committed to excellence, and ready to smash barriers together., • Competitive Compensation & Perks: Because we value top talent who bring their A-game every day., • Better Benefits: Build a better experience for you!, • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities, • Free uniform *Eligibility based off of time in position and average hours worked *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description Leaning in is what the Smash in Smashburger is all about! At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We believe the more you lean in in life, the more you get out! We chase greatness, play as one team, and lead with bold action. You'll be part of a team that works hard and cares deeply—where passion and dedication are just as important as skill. At Smashburger, we live by our values: Taste Obsessed – Bring flavor into every shift Premium Experience – Lead Boldly. Deliver Flawlessly Stay Hungry – Literally & Figuratively One Team! One Smash! – Smash Together Do What’s Right – Act with honesty and consistency. If this sounds like your kind of place, we’d love to have you on the team! The Role This role supports the Director of Operations/District Manager by overseeing the daily operations and performance of the restaurant location. Responsibilities include leading and developing Restaurant Managers, Shift Leaders, and team members while fostering a positive work environment and building future leaders. The position ensures proper staffing, training, and onboarding, manages employee performance and relations, and maintains compliance with company policies, food safety, and operational standards. Additionally, the role focuses on delivering excellent guest experiences, resolving customer concerns, managing financial performance such as labor, inventory, and operating costs, and driving sales through effective scheduling, community engagement, and local marketing initiatives. What You’ll Do • Lead and develop Restaurant Managers, Shift Leaders, and team members while fostering a positive, high-performance work environment and building future leaders., • Oversee restaurant operations including staffing, scheduling, onboarding, training, and ensuring teams follow company policies, food safety standards, and operational procedures., • Deliver an exceptional guest experience by modeling service standards, monitoring satisfaction metrics, and resolving guest concerns quickly and effectively., • Manage financial performance by controlling labor, inventory, cost of goods, and operating expenses while adjusting staffing and operations based on sales trends., • 1-2 years of Restaurant General Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • High-Impact Role: Your leadership will shape the future of Smashburger and drive our success., • Culture of Growth: We believe in leveling up—for our guests, our team, and ourselves., • Work with Passionate People: Our team is all-in, committed to excellence, and ready to smash barriers together., • Competitive Compensation & Perks: Because we value top talent who bring their A-game every day., • Better Benefits: Build a better experience for you!, • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions We use eVerify to confirm U.S. Employment eligibility.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Food and Beverage Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Job Summary: The Restaurant Manager will oversee all aspects of restaurant operations, ensuring that every guest enjoys a remarkable dining experience. The RM will be responsible for managing staff, maintaining high standards of food quality and service, and driving profitability. This role requires strong leadership skills, an entrepreneurial mindset, and a passion for hospitality. Key Responsibilities: * Operational Management: * Oversee daily restaurant operations, including front-of-house and back-of-house activities. * Ensure the restaurant meets and exceeds quality, service, and cleanliness standards. * Manage inventory, ordering, and cost control to meet budgetary goals. * Responsible for payroll. * Staff Leadership: * Recruit, train, and develop staff, including servers, bartenders, runners, hosts and all FOH positions. * Create and maintain a positive work environment that encourages team cohesion and professional growth. * Implement performance evaluations and address any staff issues promptly and effectively. * Monitor adherence to SOP’s and training guidelines. * Customer Service: * Ensure high standards of customer service, addressing guest concerns and feedback with professionalism. * Implement strategies to enhance the guest experience and encourage repeat business. * Financial Management: * Work with the Director of F&B to manage the restaurant’s budget, including forecasting and controlling expenses. * Work with the Director of F&B to monitor financial performance, including sales, labor costs, and profitability. * Analyze sales reports and implement strategies to drive revenue growth. * Marketing and Promotion: * Collaborate with the marketing team to develop and execute promotional activities and events. * Build and maintain relationships with local businesses and community organizations to promote the restaurant. * Compliance and Safety: * Ensure compliance with health and safety regulations, food safety standards, and company policies. * Conduct regular inspections and audits to ensure the restaurant operates within legal and company guidelines. Salary : 80k-85k / Annually

This role focuses on direct outreach, proposal generation, and closing business, while ensuring a seamless handoff to operations for flawless event delivery. Nurture partnerships with venues and event planners to drive repeat business and referrals. Collaborate with the Director of Sales & Bus

Job Locations US ID 2026-1964 Category Sales Type Regular Full-Time The Corporate Account Director (CAD) will serve as one of SK's lead contacts with key Market Access customers. He/she will play a lead role in executing SK's segment positioning and value proposition, including both strategic relationships as well as contractual relationships with individual Market Access customers. Additionally, this position will require superior communication and strategy development and implementation for effective pull through of marketed SK Life Science products. • The top deliverables for this position are to achieve optimal access and pull through with targeted customers within their accounts and to develop the strategy for efficiently achieving corporate objectives., • Identify, develop and execute business opportunities by focusing on appropriate positioning of SK's products within targeted Market Access customers., • Identify key opportunities with account decision makers and develop specific account objectives and tactics that optimize business performance., • Work with Field Sales, Medical Affairs, Finance, Legal, Regulatory, and Brand team personnel to secure formulary access and drive effective pull-through of SK products with these key customers., • Develop, negotiate and implement contracts where needed to support payer market strategies and coordinate pull through activities to support access opportunities and challenges ultimately resulting in significant ROIs., • Track and analyze contracted product performance and communicate broadly with key stakeholders in Market Access, Sales, Operations, Finance and all appropriate internal personnel., • Perform client reviews with each contracted and non-contracted client quarterly to monitor contract progress for both the client and SK., • Bachelor's degree or equivalent experience Work Experience: • Minimum 7 -10 years' experience in the Pharmaceutical Industry with a minimum of 4 years Market Access experience, preferably national account management., • Broad pharmaceutical and/or health industry experience including two or more years of management experience, including sales management and/or brand management and/or financial/contract management/analysis along with experience independently managing national or regional accounts with an emphasis on contracting, • Strong background in ROI evaluation, • Record of building high, value-added, service-oriented Market Access relationships., • Prior people management preferred, • Strong ability to work cross functionally across sales, marketing, market access, contracts and pricing, trade, and senior leadership, • Strong project management, analytical thinking skills, and financial modeling skills, • Demonstrated initiative, creativity and strategic relationship building skills, • Demonstrated ability to develop, communicate, and implement successful strategic initiatives for multiple constituents with conflicting/competing objectives and goals, • Ability to effectively compete for resources both with internal and external customers, • Proven leadership skills and strong business acumen, • Strong platform skills, • Effective executive level negotiation skills

Job DescriptionSales Operations ManagerNew Rochelle, NY (On-Site) • Full-Time • $90,000 – $100,000 The OpportunityWe are hiring a Sales Operations Manager to serve as the operational hub of our growing POS division. This is not a traditional inside sales support role. You will be the single point of contact for our regional sales managers and external customers — the person who knows where every order stands, can navigate our SAP Business One system to find answers in real time, and has the authority and judgment to determine what needs to move now.You will coordinate across our shipping, invoicing, and inventory teams to keep fulfillment running smoothly, hold people accountable to timelines with professionalism and firmness, and step in as backup wherever the division needs you. You will also help us document our operational processes and improve them — incrementally, thoughtfully, and with full buy-in from leadership.If you’ve spent your career wearing multiple hats at a manufacturing or product-based company, know how to be warm with customers and direct with colleagues, and are looking for a place where your contributions are visible and your growth path is real — we want to hear from you.What You’ll DoBe the Go-To for Sales and Customers • Serve as the first and most consistent point of contact for regional sales managers and external customers on order status, lead times, product availability, and fulfillment questions, • Access SAP Business One to pull real-time answers and communicate them clearly — resolving the vast majority of inquiries without escalating to manufacturing or senior leadership, • Triage competing requests, decide what gets prioritized, and communicate those decisions with clarity and confidence, • Proactively follow up on open items so regional managers never have to chase answersKeep Operations Moving, • Coordinate across shipping/logistics, invoicing, and inventory teams to resolve cross-functional issues while keeping each team focused on their primary work, • Hold colleagues accountable to timelines and process standards — constructively and without creating friction, • Know when the answer isn’t in SAP and know exactly who to call to get itBe the Safety Net, • Stay cross-trained on all three core operations functions so that when someone is out, the division keeps running, • Jump in at month-end or during high-volume periods to process paperwork, handle documentation, and keep orders movingBuild Something Better, • Partner with our Director of Operations to document how the division actually works — creating the SOPs we’ve needed for a long time, • Identify practical, incremental improvements that reduce friction and improve throughput, • Keep our SAP data clean, current, and usefulWhat You Bring, • 5+ years in operations, inside sales support, customer service, or a cross-functional coordination role in manufacturing or a product-based environment, • Solid ERP experience; SAP Business One or another manufacturing ERP strongly preferred — you need to know how to navigate a system, not just look things up, • The ability to be warm with customers and firm with colleagues — and to switch between those modes naturally, • Proven track record of managing competing priorities with good judgment and without drama, • Experience wearing multiple hats at a small-to-mid-size company — you know how to do the work, not just delegate it, • Comfort with shipping/logistics documentation, invoicing workflows, and inventory management is a strong plus, • Bachelor’s degree in Business, Operations, Supply Chain, or related field preferred; equivalent experience will be consideredWhat We Offer, • $90,000 – $100,000 annually, commensurate with experience, • Comprehensive benefits: health, dental, vision, 401(k), • 100% on-site role at our New Rochelle, NY headquarters, • Direct exposure to senior leadership in a company where your work is visible and your contributions matter, • A real growth path — we promote and develop from within, and we’re looking for someone who wants to grow with us, • A mission that means something: the products we make protect lives every day #zrCompany DescriptionWe don’t just want to find you a job, we want to help you achieve your goals. We do that with you, by listening to you. We take the time to discuss your needs, expectations and career objectives. We find out who you are as well as what you can do. And we call on our contacts in countless businesses and corporations to find the position that will fit your skills, your personality, and your potential. We staff all levels of office staff, from entry-level clerical staff to organization management and everyone in between. We find employment opportunities for every vocation and aspiration – from accountants to graphic designers, administrative assistants to IT professionals, purchasing managers to event planners, receptionists to directors. If you are a permanent job seeker, we’ll help you get your foot in the door and launch your dream career. Our experienced Talent Coordinators will advise you on everything you need to ace your interview, and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.We don’t just want to find you a job, we want to help you achieve your goals. We do that with you, by listening to you. We take the time to discuss your needs, expectations and career objectives. We find out who you are as well as what you can do. And we call on our contacts in countless businesses and corporations to find the position that will fit your skills, your personality, and your potential. \r\n\r\nWe staff all levels of office staff, from entry-level clerical staff to organization management and everyone in between. We find employment opportunities for every vocation and aspiration – from accountants to graphic designers, administrative assistants to IT professionals, purchasing managers to event planners, receptionists to directors. \r\n\r\nIf you are a permanent job seeker, we’ll help you get your foot in the door and launch your dream career. Our experienced Talent Coordinators will advise you on everything you need to ace your interview, and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.

Job Description Finance & Operations Administrator – Property & Marketing Support Pay Rate: $28–$32/hour (W-2) Location: Onsite – New York, NY 11211 Schedule: Monday–Friday | 9:00 AM–5:00 PM (EST) Start Date: February 1, 2026 Duration: LOA coverage with potential longer-term extension Perks: Weekly pay + benefits About the Role Our leading retail client is seeking a Finance & Operations Administrator to support the Property Coordinator, Marketing Director, and Center Management Team at Westfield World Trade Center. This role plays a critical part in ensuring smooth day-to-day operations across finance, tenant coordination, contracts, events, and marketing support. This is an excellent opportunity to gain hands-on experience with a global retail organization while supporting a dynamic, fast-paced property environment. What You’ll Do Finance & Administrative Operations • Process Accounts Payable and Accounts Receivable, including PO/invoice processing, manual billings, and percentage rent calculations, • Support month-end, quarter-end, and year-end reporting and audits, • Collect tenant sales data and maintain accurate rent rolls and financial trackers, • Reconcile P-card expenses and maintain financial documentation, • Manage tenant onboarding and ongoing support, including certificates of insurance and compliance documentation, • Oversee the Port Authority Loading Dock (VS3) system, including delivery approvals and scheduling, • Issue tenant notices related to deliveries, operations, and lease requirements, • Coordinate in-store retailer events by collecting event details and securing required approvals, • Communicate event plans to security, housekeeping, engineering, and marketing partners, • Support on-site activations such as Gift with Purchase programs, The Good Festival, and seasonal events, • Assist with new retailer orientation, including URW Connect app training, center amenities, and operational guidelines, • Audit and maintain the Westfield WTC website to ensure content accuracy and brand alignment, • Upload and manage promotions, tenant offers, and event listings, • Collaborate with internal teams to ensure consistency across messaging, imagery, and campaign content, • Process mail, invoices, checks, and tenant documentation, • Order office supplies and coordinate IT support as needed, • Attend weekly staff meetings and required trainings, • Support ad hoc administrative and operational needs What We’re Looking For • Bachelor’s degree or equivalent experience, • 2–3 years of experience in an administrative, operations, or finance support role, • Experience with AP/AR, invoicing, and financial documentation, • Strong organizational skills and attention to detail, • Comfortable working cross-functionally with tenants, vendors, and internal teams, • Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, SharePoint), • Experience with Salesforce and Procore is a plus, • Ability to manage multiple priorities while maintaining professionalism and composure Why This Role • Exposure to property operations, finance, marketing, and events in one role, • Work onsite at a flagship, high-profile retail destination, • Strong training and onboarding with role continuity beyond LOA coverage, • Opportunity to build relationships across retail, marketing, and operations teams TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

UDR, Inc. and its affiliated companies are seeking a Floating Resident Service Specialist to join our teams in NYC. This position will be based at 95 Wall our exclusive apartment community ( 503 homes) located in NYC and float to other communities in the area as needed. Pay Range: $29-$31.25/hour Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day? As a Floating Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency. ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment., 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite., 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time., 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director., 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines., 4. Organize incoming packages systematically and distribute as needed., 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation., 2. Walk through all amenities daily to ensure they are stocked and in good condition., 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved., 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community., 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls., 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director., 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area., 5. Complete market summary and comp reports as directed., 6. Comply with all Company policies and procedures related to employment., 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager., 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required., 2. Associate degree in business administration or equivalent, is preferred., 3. Minimum of two years of office experience is required., 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred., 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

The Enterprise Account Executive (Healthcare & Life Sciences) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI's most strategic healthcare and life sciences customers. This role is focused on selling complex, agentic AI solutions - autonomous workflows powered by LLMs and human-in-the-loop systems - into health systems, payers, pharma, biotech, and digital health organizations. You will act as a strategic partner to clinical, operational, and technical leaders - helping them transform core workflows such as clinical documentation, prior authorization, revenue cycle, pharmacovigilance, clinical trials, medical affairs, and patient engagement through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, strong executive presence, and the ability to navigate regulatory, compliance, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while quarterbacking cross-functional teams across Solutions Engineering, Product, Research, and Delivery to land and scale high-impact AI programs. • Own and expand relationships with leading healthcare and life sciences organizations (providers, payers, pharma, biotech), focusing on multi-year, strategic AI initiatives, • Sell agentic AI solutions by mapping Scale's capabilities to high-impact workflows (e.g., clinical documentation, prior auth, revenue cycle, patient ops, clinical trials, drug safety, medical review), • Build trusted relationships with executive stakeholders (CIO, CTO, CMIO, Chief Data/AI Officer, Heads of Clinical Ops, R&D, Commercial), • Develop and execute multi-threaded account strategies that drive net-new revenue, expansion, and long-term platform adoption, • Lead complex deal cycles, including ROI modeling, business case development, and mutual close plans across new business, renewals, and expansions, • Partner closely with Solutions Engineering to design and land technically credible pilots, POVs, and production deployments, • Navigate healthcare-specific regulatory and compliance requirements (e.g., HIPAA, GxP, data governance, auditability) throughout the sales process, • Act as the voice of the customer internally - informing product roadmap, agent design, and vertical-specific solutions, • Maintain strong pipeline discipline, forecasting accuracy, and deal hygiene using Salesforce, Clari, and related tools, • Operate effectively in a fast-paced, cross-functional environment with high ownership and attention to detail, • 8-12+ years of enterprise sales experience, with significant focus on healthcare or life sciences (providers, payers, pharma, biotech, or digital health), • Proven track record of closing and expanding large, complex, multi-million dollar deals in regulated environments, • Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions to both technical and non-technical stakeholders, • Strong understanding of key healthcare/life sciences workflows (e.g., clinical operations, revenue cycle, patient engagement, R&D, clinical trials, pharmacovigilance), • Demonstrated success engaging executive stakeholders and building compelling ROI-driven business cases, • Familiarity with regulatory and compliance considerations (e.g., HIPAA, FDA/GxP, data privacy, model governance), • Strong command of enterprise sales fundamentals, including account planning, multi-threading, and forecasting discipline, • Ability to navigate long, complex sales cycles with multiple stakeholders and competing priorities, • Excellent communication, storytelling, and executive presence, • High degree of ownership, intellectual curiosity, and a consultative, customer-first mindset, • Experience selling agentic AI, LLM platforms, or automation solutions into healthcare or life sciences, • Background working with clinical, regulatory, or data organizations, • Familiarity with EHR systems, clinical data, or real-world evidence platforms About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: This individual will report to the Associate Director of Clinical Programs Business Development and be responsible for supporting the sales and profitability of Capital Rx's suite of clinical programs. This role serves as a primary business development lead for clinical offerings, from opportunity identification, client presentations, to negotiations and contracting. This role will drive clinical programs sales to new and existing PBM clients and foster strategic relationships with consultant groups. The ideal candidate will combine clinical expertise with strategic sales acumen to expand program adoption and deliver measurable value to clients. This is a base salary plus commission role. Position Responsibilities: • Drive the sales strategy for Capital Rx's suite of clinical programs end-to-end from prospecting through close., • Proactively assess client data to identify opportunities, meet with account teams to qualify opportunities, and deliver compelling presentations, proposals, and ROI analyses to prospects to drive clinical program sales., • Develop and implement strategic plans to identify, engage, and close new clinical program opportunities., • Cultivate and manage trusted relationships with pharmacy benefit consultant groups, serving as a subject matter expert for our clinical programs., • Maintain a strong understanding of market dynamics, competitive landscape, and client needs to inform sales strategy., • Contribute to strategic client retention initiatives by aligning clinical programs with client goals., • Demonstrate strong analytical, presentation, and CRM skills to support sales execution and tracking., • Maintain a deep understanding of clinical programs, regulatory requirements (e.g., CMS, NCQA, URAC), and industry trends to effectively position our solutions., • Serve as a liaison between the field and internal product/clinical teams to ensure offerings remain competitive and relevant., • Support implementation handoffs to ensure smooth onboarding of new clients., • Provide market feedback to inform future product development and innovation., • Support general business needs and operations, as required., • All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Minimum Qualifications: • MBA degree and/or certification in sales or business, • 3+ years of applicable experience in a health plan or PBM, or healthcare sales and/or completion of a PGY1 Clinical Pharmacy Residency Program, Managed Care Residency or Fellowship with additional 2+ years of applicable experience, • Exceptional negotiation, presentation, and communication skills with the ability to articulate clinical value propositions to diverse audiences., • Experience engaging or partnering with pharmacy consultant firms, • Working knowledge of pharmacy benefit management, Medicare Part D, and commercial pharmacy benefits, • Ability to analyze data and market trends to inform sales strategy and client recommendations., • Proven track record of meeting or exceeding sales targets and successfully closing complex B2B deals., • Maintain an active, unrestricted pharmacy license in the state of residence, • Ability to balance multiple complex projects simultaneously with minimal direction, • Ability to travel up to 50% Preferred Qualifications: • PharmD, • Experience working with HEDIS, Stars and PQA pharmacy quality measures, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Experience with Confluence, Jira, Tableau, • Highly detail-oriented and analytical Visa Sponsorship: Capital Rx does not provide sponsorship to any candidates. This includes, but is not limited to those that require H1-B, TN, OPT, etc. Candidates must have authorization to work in the US at the time of application and throughout employment. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$90,000—$140,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

___ Job Type Full-time Description Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational, and commercial sectors to make safer, smarter, and better decisions. Vector Solutions is looking for a Senior Analyst of GtM Operations to join our Revenue Strategy & Operations team. In this role, you will be a core member of the Revenue Leadership team, reporting to the Senior Director of GTM Strategy & Operations. You'll be responsible for supporting the design and execution of Vector's go-to-market strategy, including annual sales planning, territory management, quota and compensation design, pricing, and deal desk operations. This is a high-ownership individual contributor role with no direct reports at this time. This person will partner cross-functionally with the CRO, CFO, and other senior leaders to align business strategy with operational execution. The ideal candidate will thrive in fast-paced, high-growth environments and be passionate about data-driven problem-solving. What You'll Do Territory, Coverage, and Account Governance: • Own/support account assignment and territory design processes across sales and post-sale functions, • Collaborate with Sector teams to optimize existing pricing structure and define packaging and pricing for new offerings., • Own board-level bookings and revenue forecasting and build repeatable views on performance (bookings, renewals, productivity, capacity), • Own weekly/monthly/quarterly performance and KPI reporting that provides action-oriented insights for executive leadership and cross-functional partners, • Translate data into clear recommendations and present findings to senior leadership to drive decision-making., • Support annual and in-year compensation & incentive design, • Support sales and pre/post sales compensation plan documentation hygiene, crediting rules, exceptions governance, and policy inputs (new hire/ramp, leave treatments, proration rules, close process). Requirements, • BA/BS degree in a business field preferred, or equivalent professional experience, • 4+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting, and/or revenue strategy/operations, • Demonstrated ability to work with large data sets, build complex driver-based models, and translate quantitative analysis into clear business insights and strategic recommendations. Power user of Excel or Google Sheets; Salesforce CRM required. SQL, Python, or Access experience a plus. Familiarity with BI platforms, including CRM Analytics, preferred. Excellent analytical, problem-solving, and implementation skills, • Thrive in a fast-paced, changing and complex environment, • Outstanding written and verbal communication skills, • Friendly, open, and casual work environment, • Comprehensive benefits package effective the first of the month after hire, • Matching 401(k) retirement plan, • Healthy work-life balance with flexible work arrangements and generous time off, • Generous referral incentive program, • Tuition Reimbursement Program, • Pet Insurance, • OnePass Gym/Wellness Discount Program, • Calm Health-Employee Membership, • Company social events, • Employee Resource Groups, • Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team., • Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments., • Make a Difference - It's not a job, it's a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members., • Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes., • Act Now - We act with urgency. The best time to get something important done is now. We don't wait and let perfection be the enemy of good., • Curiosity - We love a good challenge. We're scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing., • Ownership - We own the outcome and don't pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own. Salary Range: 90,000-115,000 Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran. Compensation Disclaimer: The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington. Salary Description 90-115K

Job Description Summary #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting to the Executive Director, CRM Adoption & Enablement, this role serves as the enablement lead for one or many functions, responsible for translating CRM capabilities into practical, intuitive, and high-impact experiences that drive sustained adoption and commercial value for field teams and/or internal users. The Director, Platform Enablement is responsible for driving CRM adoption and enablement for teams across Novartis US. This role ensures that users are equipped with the training, tools, and real-world support needed to effectively leverage CRM capabilities in their customer and partner interactions and workflows. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international. There are 4 positions available. Job Description Major Accountabilities: Enablement Strategy & Delivery • Develop and execute a comprehensive enablement strategy forusers, aligned with CRM transformation goals andfunction-specificobjectives, • Design and deliver role-specific training programs, job aids, and enablement resources tailored todifferent userparsonas, including, for example,field sales and customer engagement workflows, • Align enablement strategy with commercial performance goals such as targeting effectiveness, call execution quality, and customer engagement metrics, • Design and implement train-the-trainer sessions to build internalexpertiseand scale enablement efforts. Empower selected field leaders and subject matter experts to deliver training, coach peers, and reinforce CRM adoption across teams., • Partner withMedical,Sales and Commercial leadershipand enablement teamsto understand user needs, pain points, and adoption barriers specific to customer-facing interactions, • Own and drive adoption KPIs,establishingmetrics that reflect sustained CRM engagement and commercial impact, • Drive sustained adoption of CRM capabilities through proactive engagement, coaching, and field support, • Conduct field engagement activities (e.g., ride-alongs, field feedback sessions) to create practical, field-ready enablement and understand real-world challenges, • Monitor adoption metrics and user feedback toidentifygaps and continuously improve enablement approaches, • Partner with Communications to ensure users receivetimely, relevant messaging about CRM updates and initiatives, • Collaboratewith other Platform Enablement leads tosharebest practices and ensure consistency across enablement programs, • Coordinate with IT, training, and commercial operations teams to synchronize enablement activities with system rollouts and sales cycles, • Establish enablement governancestandards forto ensure quality, consistency, and field impact, • Track and report on vertical adoption KPIs, training completion, user satisfaction, and field-driven commercial metrics forfunction-specificaudiences, • Present enablement progress and insights to executive leadership and Commercial stakeholders, • Partner with the ED to drive sustained adoption of CRM capabilities Novartis seeks an accomplished enablement andchangemanagement leader withdemonstratedsuccess driving technology adoption withincommercialfunctions. Strong understanding of commercial operations, field dynamics, and the ability to translate complex capabilities into field-ready experiences are essential. Essential Requirements: • Bachelor's degree required; Master's degree, MBA, or commercial/sales operations background preferred, • 7+ years in enablement, training, consulting, change management, or related roles, preferably supporting Sales,Medical,Customer/PatientEngagement, or field force functions, • Demonstrated success driving adoption of CRM or enterprise technology solutions within commercial or sales teams, • Proven ability to coach and influenceleadership and fieldteams on technology adoption and best practices, • Strong understanding of pharmaceutical workflows, customer/patientengagement practices, and field operations, • Experience working closely with field teams to understand practical, real-world enablement needs and create field-ready solutions, • Experience designing and delivering role-specific training and enablement programs at scale to diverse populations, • Excellent stakeholder management skills with the ability to partner effectively with leadership and field teams, • Proven matrix leadership experience in complex pharmaceutical or healthcare enterprise environments, • Knowledge of CRM platforms (Salesforce, Veeva) and their application in commercial sales contexts Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary This position will be located in East Hanover, NJ. Job Description Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS, and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting into the VP, Head of CRM Product Management and Strategy, this role is crucial in setting the vision and driving transformation for CRM for the US commercial organization for Novartis US. The Executive Director, Customer Relationship Management (CRM) Product Strategy is responsible for creating and driving a world-class product strategy practice within Novartis US CRM. This role sets the standard for the enterprise CRM product vision and strategic alignment, acting as a key partner to business and IT leadership. The ED, CRM drives vision creation and alignment, strategic prioritization, operational efficiencies, and innovative delivery strategies. Core responsibilities include building and leading a top-talent product strategy team, defining success metrics at the portfolio level (such as OKRs, adoption rates, business impact, and strategic value delivery), identifying opportunities to create, improve, and scale business processes using both traditional and agentic solutions, and overseeing resource allocation and investment decisions to balance innovation with operational needs. The role also requires deep collaboration across the organization to ensure cross-functional alignment and successful transformation. Major Accountabilities: * Define and execute a CRM product strategy and vision that aligns with Novartis business goals and serve as the primary point of contact for executive leadership on CRM strategy * Build and lead a top-talent product strategy team. * Define success metrics at the portfolio level:including OKRs, adoption rates, business impact, and strategic value delivery. * Identify opportunities to create, improve, and scale business processesusing traditional and agentic solutions. * Oversee resource allocation and investment decisions,balancing innovation with operational needs. * Establish and maintain strong working relationships with key internal stakeholders, including US Commercial business unit leaders, IT, Insights & Decision Science (IDS), and external partners such as CRM vendors and implementation consultants. * Collaborate closely across the CRM teamto ensure cross-functional alignment and optimization. * Collaborate with program teamsto ensure business process changes integrate with all aspects of transformation. * Evangelize the CRM strategyand impact across the organization (e.g., stakeholder meetings, leadership forums, and Sales meetings). * Maintain a deep understanding of the Life Sciences CRM landscape including Salesforce and Veeva, as well as best practices across different industries. * Maintain a deep understanding of the US commercial strategyand secure support from relevant business entities and stakeholders. Experience: Novartis seeks an accomplished product strategy leader with experience and demonstrated success transforming CRM within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. * Bachelor's degree in related field is required; Master of Science and/or MBA preferred * 10+ years of experience in technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors * Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce, Veeva, and the major and evolving players in the ecosystem * Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies * Experience developing and executing a long-term strategic technology vision that aligns with enterprise commercial and innovation goals * Strong understanding of generative AI technologies, machine learning, and data analytics, with a focus on practical applications * Excellent leadership skills with the ability to build and lead high-performing teams of AI specialists * People management experience within CRM, AI, technology, or data-driven environments required * Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy * Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions * Experience in leading a organizational transformation, including change management, communication strategy, and risk and compliance mitigation * Ability to adapt strategies and approaches in a rapidly evolving technological landscape The pay range for this position at commencement of employment is expected to be between $204,400.00 and $379,600.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $204,400.00 - $379,600.00 Skills Desired Advertising Campaigns, Brand Awareness, Brand Management, Data Analytics, Digital Marketing, Email Marketing, Go-To-Market Strategy, Marketing Communications, Marketing Strategy, Market Research, Press Releases, Social Media, Strategic Marketing

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Role Design shapes the future of Novartis' field organization, ensuring customer engagement is delivered with intention, scale, and meaningful impact. This role designs new and evolving field roles and helps define how the field is deployed to best serve changing customer needs, engagement models, and therapeutic strategies. By reimagining "field roles" as part of an integrated ecosystem-spanning human teams, digital capabilities, and AI enabled solutions - this leader brings clarity and purpose to how value is created. Through modern role frameworks that thoughtfully blend human expertise with intelligence and automation, this role helps keep the field organization agile, efficient, and ready for what's next. Job Description Key Responsibilities: • Lead the design and evolution of field roles, aligning responsibilities to customer archetypes, targeting strategies, and modern engagement models., • Define clear role competencies, accountabilities, and interfaces to create clarity, reduce overlap, and enable strong crossrole collaboration., • Develop field deployment models that optimize resource allocation and effectiveness across therapeutic areas and portfolios., • Reimagine field roles as part of an integrated engagement ecosystem, thoughtfully balancing human expertise, digital capabilities, and AIenabled solutions., • Partner closely with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies, capability needs, and organizational priorities., • Clearly articulate role architectures, interfaces, and talent pathways to support development, mobility, and longterm sustainability., • Establish clear boundaries between role architecture and capability building, enabling shared ownership and seamless collaboration with talent development teams., • Create clear documentation and guidance to ensure field role designs are consistently understood and applied across the organization., • Monitor market dynamics, competitor models, and internal feedback to continuously refine and evolve field role design., • Champion a culture of innovation, adaptability, and continuous improvement in how field roles are designed and deployed. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in field force strategy, role design, or organizational effectiveness, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Demonstrated experience designing and evolving role architectures within large, complex, matrixed organizations., • Deep understanding of field deployment models, account team structures, and crossfunctional engagement in dynamic environments., • Proven ability to partner effectively with People & Organization (P&O), field leadership, and capability teams to drive role transformation and alignment., • Strong strategic, analytical, and facilitation skills, with the ability to translate complexity into clear, actionable frameworks., • Exceptional written and verbal communication skills, enabling clarity, alignment, and shared understanding across diverse stakeholders., • Experience building scalable, datainformed models that balance insight, execution, and organizational agility. Desirable Requirements: • Experience leading or contributing to transformation initiatives within commercial, field, consulting, or fastgrowing healthcare or technology environments, including exposure to largescale change programs., • Familiarity with modern commercial ecosystems - such as digital engagement platforms, CRM systems, emerging technologies, and/or sales, marketing, or customerfacing roles - that inform how organizations engage customers at scale. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Locations US-NY-New York Requisition ID 2026-12455 Category Marketing and Proposal Support The Director of Marketing, Affordable & Mixed-Income Housing is responsible for leading all marketing-specific proposal and pursuit activities and project-specific marketing efforts for Gilbane Development's Affordable and Mixed-Income and Acquisitions vertical business line. This position sets the strategic direction for vertical marketing and procurement efforts, manages pursuit and marketing team resources, and is accountable for brand presence, proposal quality, pursuit execution to support the development team, budget management, and marketing KPI performance for the vertical. This role is responsible for strengthening Gilbane Development's ability to compete successfully once target opportunities are approved for pursuit by the development team. This leader will work closely with the development team to help convert identified opportunities into wins through compelling positioning, high-quality proposals, strong interview strategies and materials, and coordinated pursuit execution. The ideal candidate will bring experience working in or alongside public-sector, affordable housing, and community partnership environments, with the ability to translate complex development strategies into clear, persuasive messaging for agencies, housing authorities, nonprofit partners, community stakeholders, and internal leadership. Vertical Marketing Leadership Lead the marketing strategy for the Affordable and Mixed-Income vertical, including positioning, messaging, thought leadership, campaign and PR planning, and market visibility. • Develop and maintain a differentiated brand narrative for Gilbane Development's affordable and mixed-income housing platform, emphasizing mission, execution capability, community impact, and partnership strength., • Own the end-to-end proposal and procurement process for the vertical, including pursuit strategy, response planning, compliance, content development, interview preparation, and final submission of RFQs, RFPs, qualifications packages, and presentations., • Lead pursuit strategy sessions and develop win themes, executive summaries, differentiators, interview messaging, and visual direction for submissions., • Ensure consistent quality, brand alignment, and on-time delivery across all pursuit materials., • Build repeatable tools, templates, and content libraries that improve efficiency and consistency across pursuits., • Support the Affordable and Mixed-Income vertical in aligning marketing efforts to pipeline priorities and active pursuits., • Collaborate with vertical leadership to position Gilbane Development effectively for public-sector, nonprofit, institutional, and community-based opportunities., • Provide marketing and pursuit leadership that helps the development team convert qualified opportunities into successful outcomes., • Bring working knowledge of affordable and mixed-income housing delivery models, public-private partnerships, community engagement, and procurement requirements that influence pursuit strategy and messaging., • Translate complex development, finance, and community-benefit concepts into clear, persuasive communications for municipalities, agencies, housing authorities, community stakeholders, and capital partners., • Manage vertical marketing and procurement leads and provide strategic direction, coaching, workload prioritization, and quality oversight., • Establish KPIs for pursuit performance, brand visibility, and marketing effectiveness; monitor results and adjust strategy as needed., • Manage the vertical/project marketing budgets and ensure investments support growth priorities and measurable outcomes., • Streamline sales processes and workflows to increase efficiency and productivity., • Design and deliver training programs to improve the team's skills and knowledge., • Gather feedback from the development team and continuously refine strategies and resources., • Bachelor's degree in marketing, communications, business, real estate, urban planning, public policy, or related field., • 10+ years of progressive experience in marketing, pursuits/proposals, business development support, or strategic communications, with substantial experience in real estate development, affordable housing, construction, architecture, or adjacent professional services., • Demonstrated success leading complex RFP/RFQ/proposal submissions and interview processes., • Excellent writing, editing, presentation, and storytelling skills., • Experience managing teams, budgets, and cross-functional initiatives., • Advanced knowledge and skills in Adobe Creative Suite, PPT, and across the Microsoft platform., • Experience supporting affordable or mixed-income housing pursuits., • Understanding affordable housing programs, public-sector procurement environments, and community engagement, as well as experience working with or supporting public-sector clients, community-based partners, housing authorities, nonprofit organizations, or similar stakeholder groups is a strong benefit., • Familiarity with housing authorities, public agencies, nonprofit partners, and mission-driven capital partners., • Experience developing interview strategies, pursuit presentations, and high-impact messaging., • Proficiency with proposal management workflows and marketing analytics. For New York this ranges from $167,000.00 - $200,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. We can recommend jobs specifically for you! Click here to get started.

UDR is seeking a Resident Service Specialist to join our team at Columbus Square (710 units) located in New York, NY. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment., 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite., 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time., 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director., 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines., 4. Organize incoming packages systematically and distribute as needed., 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met., 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation., 2. Walk through all amenities daily to ensure they are stocked and in good condition., 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved., 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community., 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls., 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director., 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area., 5. Complete market summary and comp reports as directed., 6. Comply with all Company policies and procedures related to employment., 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager., 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required., 2. Associate degree in business administration or equivalent, is preferred., 3. Minimum of two years of office experience is required., 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred., 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description Summary The ideal location for this role is the East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, NJ site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The Executive Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for an indication of a product within a given therapeutic area in the US, under the leadership of a General Manager for the Prod-uct or Portfolio. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including Marketing, Sales, Novartis Patient Support, Market Access, Insights and Decision Science and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product or Portfolio and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strat-egy Organization and is expected to demonstrate accountability for the assigned product or indication and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Perform strategic assessments of select competitor activities, including market situation analysis, strategic forecasting, strategic and operational benchmarking, articulation of implications and drive development of a cross-functional competitive response plan in legal and compliant manner., • Monitor/benchmark strategic plans and key developments of competitors to provide early warning for potential threats and opportunities for successful implementation of prioritized critical initiatives and tactical plans., • Proactive surveillance of core Disease Area healthcare & macroeconomic environment including policy, regulatory, health technology to identify threats and opportunities relevant to planning initiatives in the US and identify business critical trends in advance to drive portfolio growth in the future., • Drive the design and execution of competitive planning initiatives (competitive simulations) for key products subject to significant competitive events. Ensure the effective implementation and integrity of all competitive and business intelligence activities such as primary research, and other appropriate intelligence gathering and analysis projects through timely and appropriate coordination with team members and external vendors., • Lead strategic planning for lifecycle management (LCM) across the Therapeutic Area portfolio with focus on maximizing the long-term value of our assets, • Work closely with cross-functional teams including Medical Affairs, Development, Strategy & Growth, Novartis Technical Operations, Regulatory, Finance, Supply Chain, Trade and Market Access to ensure realization of LCM priorities. Proactively address/manage risks and issue escalation. Ensure close coordination with peers and key matrix partners, on forecasts and cost projections and appropriate coordination with team members, and external vendors, • Liaison with key cross-functional partners such as Market Access, Medical, BD&L, M&A, Biomedical Research, Development and S&G teams to develop US go/no-go position and critical success factors on pipeline assets, • Inform commercial implications to early asset development plans, as well as drive development of US-centric commercialization strategy for assets in later stages (pre-FDP) to inform strategic product profile development and ensure transition to established IPSTs as appropriate., • Strong relationship with International TA to ensure that commonalities can be maximized, and differences can be elevated for appropriate discussion., • Develop center of excellence capabilities within the team Essential Requirements: Education (minimum/desirable): Bachelor's Degree is required in relevant area, MBA or advanced degree preferred Required: • Minimum 10 years of commercial experience with multiple functional experience (ideally including new products/ pipeline/ lifecycle management) in a pharmaceutical, biotech, healthcare, or consulting environment, inclusive of at least 2 different types of cross-functional roles/experience, • Recent US Market experience with launch and various product lifecycle stages, • Experience partnering with Medical Affairs and Development to inform strategic choices, • Highly motivated individual who can work with a high degree of autonomy, in a dynamic environment applying creative problem-solving skills and industry knowledge., • Possess a portfolio approach and experience uncovering and implementing innovative strategies in a competitive marketplace., • Ability to be a leader and proactive custodian for consistent competitive readiness excellence Desirable Requirements: • Experience in multiple therapeutic areas preferred, • Experience with Insights & Analytics and/or Market Access a plus, • Ability to influence, communicate effectively and engage confidently with senior level leaders, including ECN, USLT and SVP, • Able to work in a highly complex, ambiguous and dynamic environment with high visibility and tight timelines Novartis Compensation Summary: The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Business Development, Business Strategy, Collaboration, Curiosity, Data Analytics, Decision Making Skills, Finance, Go-To-Market Strategy, Influencing Skills, Leadership, Operations, Prioritization, Strategic Partnerships, Strategic Planning

Job Description Summary #LI- Hybrid Novartis has an exciting opportunity for a Director, Analytics Infrastructure & Pipeline Operations. This role is responsible for building next-generation, AI-powered automated data pipelines and scalable data repositories that enable enterprise data science and analytics at scale. By leveraging advanced AI technologies, modern data engineering tools, and feature engineering platforms, this director creates self-service, analytics-ready datasets and enterprise feature stores that empower both expert data scientists and citizen data scientists to rapidly develop, deploy, and scale models. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international. Job Description Key Responsibilities • Design and implement intelligent, self-healing data pipelines that leverage AI/ML for automated data quality monitoring, anomaly detection, and remediation., • Build and maintain centralized feature stores that enable feature reusability across multiple models and use cases., • Create curated data repositories optimized for data science/AI workflows, including training datasets, evaluation datasets, and production serving layers., • Develop automated feature engineering pipelines that transform raw data into analytics-ready features with lineage tracking., • Partner with Enterprise IT to optimize analytics platform architecture for high-performance data science workloads., • Build automated pipelines that integrate diverse data sources including sales, CRM, patient claims, real-world evidence, and unstructured data., • Create self-service data access layers that empower data scientists and analysts to query and extract data independently., • Establish SLAs for data availability, freshness, and quality; implement monitoring and observability solutions. Essential Requirements • Advanced degree in Computer Science, Data Engineering, or related field;, • 10+ years of experience in data engineering, ML/AI engineering, or analytics infrastructure., • 5+ years leading teams building enterprise-scale data platforms and feature stores., • Expert knowledge of feature store technologies (Feast, Tecton, SageMaker Feature Store, Databricks Feature Store)., • Deep expertise in modern data platforms optimized for ML workloads (Databricks, Auto ML, Snowflake, BigQuery)., • Strong proficiency in Python, SQL, Spark/PySpark for large-scale data processing., • Experience with data orchestration tools (Airflow, Prefect, dbt) and CI/CD for data pipelines., • Proven track record of implementing AI/ML-powered automation in data engineering workflows., • Strategic thinker who can balance innovation (cutting-edge AI tools) with reliability (production stability)., • Builder mindset with ability to create scalable, self-service capabilities that reduce dependency on data engineering., • Experience in pharmaceutical, healthcare, or life sciences industry., • Knowledge of streaming technologies, MLOps tools, and data lakehouse architecture. Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Agile (Programming Methodology), Artificial Intelligence (AI), Business Value Creation, Change Management, Curious Mindset, Data Governance, Data Literacy, Data Quality, Data Science, Data Strategy, Data Visualization, Deep Learning, Learning Agility, Machine Learning (ML), Machine Learning Algorithms, Mentorship, Nlp (Neuro-Linguistic Programming) And Genai, Organization Awareness, Stakeholder Engagement, Statistical Analysis, Time Series Analysis, Vision, Visualization

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! AMER Portfolio Leader - Customer Success Director Anaplan is a category-defining enterprise planning platform trusted by the world's most sophisticated organizations to drive financial, operational, and strategic decision-making. Backed by Thoma Bravo, one of the leading software-focused private equity firms, Anaplan operates with pace, intensity, and a relentless focus on operational excellence and measurable performance. As we scale into our next phase of growth, we are evolving our GTM post-sales coverage model to sharpen segmentation, increase execution rigor, and protect recurring revenue. Historically, accounts were managed in blended portfolios. As the business has grown, it is clear that differentiated customer segments require tailored motion, inspection cadence, and leadership focus. To support this evolution, we are creating a dedicated AMER Portfolio Leader (CSD) role responsible for four segmented portfolios. This is a strategic investment in renewal discipline, operational command, and risk transparency for FY27 and beyond. This is a highly visible role at the center of Anaplan's post-sales GTM engine, ideal for a proven post-sales GTM leader looking to operate in a fast-paced, high-performance environment, launch a new GTM motion, and make a significant impact on the business and the model itself. The individual must be an operator at heart; gritty, action-oriented, and relentless about getting things done all with an obsession of customer outcomes and value realized. Strategic Mandate • Establish operational command across four portfolios through disciplined segmentation and structured governance, • Build and institutionalize rigorous renewal inspection models with early warning indicators and mitigation plans, • Drive forecast accuracy and eliminate renewal surprises, • Partner closely with Sales leadership to align account strategy, commercial execution, and risk mitigation, • Elevate post-sales execution via performance management, accountability frameworks, and systems-based rigor, • Primary: Retention (renewal rate and risk mitigation) Core Leadership & Capability Profile • Customer Success Mastery: Expert in renewal management, value realization, executive engagement, and proactive risk mitigation in complex SaaS environments, • Post-Sales GTM Leadership: Proven front-line leader with a track record of building high-performance teams, driving accountability, and operating with inspection rigor, • Growth & Ownership Mindset: High motor, grit, and resilience. Operates with urgency and intensity. Takes full ownership of outcomes and fosters a performance-driven culture, • Operational Systems Thinking: Builds playbooks, inspection cadences, and early warning systems to maintain command of the customer base, • Strategic Cross-Functional Influence: Partners effectively with Sales leadership and cross-functional teams to drive unified GTM execution and protect recurring revenue, • Business & Use Case Acumen: Connects enterprise planning use cases to measurable business outcomes, • 12+ years in SaaS or enterprise software, • Significant post-sales leadership experience with a proven record of driving best-in-class retention, • Experience in high-performance, private equity-backed environments with a bias for execution and measurable outcomes, • Based in New York; applicants within close proximity will be considered, • Manages an initial team of 4 CSBPs across four portfolios, • Reports directly to an AVP of Customer Success We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Job Description Summary #LI-Remote The Medical Science Liaison (MSL) role is a field based, customer-facing, non-promotional medical and scientific position. The MSL's key objective is to create impact through advancing clinical practice within the assigned territory that leads to improved patient outcomes. The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage, and develop their territory and execute all relevant activities in alignment with the medical strategic and tactical plan - while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents. The MSL will Inform and shape medical strategy through application of a curious mindset to collect impactful and actionable insights, understanding the potential strategic impact of critical insights. This is a field-based and remote opportunity supporting key accounts in an assigned geography: Greater Boston, Cape Cod, & Islands of Massachusetts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. Company will not sponsor visas for this position. Job Description Key responsibilities: * The MSL will leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs (including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals) and other thought leaders in geographical area as aligned with medical strategy. * The primary responsibility of the MSL is to engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle. * Must demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues. This includes: * a. identification of key stakeholders with influence on the patient journey and in the disease space throughout the product development lifecycle to establish strategies for education, engagement, and partnership * b. identification of opportunities for partnership with academic centers, centers of excellence, and/or systems of care to drive impact within the assigned territory * c. identification of opportunities to involve HCPs or MEs when a specific medical need is identified (e.g., publications, clinical trial participation, etc.) * d. identification of opportunities for internal collaboration with other Novartis stakeholders to drive forward therapeutic area, clinical, or product goals as appropriate * Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues. * Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards. * Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents). * Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities. * Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM. * Champion emerging responsibilities as strategic priorities and territory needs evolve. * Proactively drive personal and professional development. Essential Requirements: * Education: Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc.) * Leveling Guidelines: the position will be filled at level commensurate with experience. * Experience for Manager Level: 0-3 years of experience in a Field Medical position within the pharmaceutical industry or as an MSL is required OR3-5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting preferred. * Experience for Associate Director Level: Minimum of 3 years' experience in a Field Medical-based position within the pharmaceutical industry or as an MSL is preferred OR5-7 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting required. * Experience all levels: * Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required. * Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies. * Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around them do the same. * Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment. * Adherence with Company policies, state and federal laws and regulations * Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Field based, customer-facing position majority of the time with approximately 60-70% travel required to achieve performance and business objectives (face to face, virtual, email, telephone, etc.). Must have a valid driver's license. Desirable Requirements: * Previous experience in assigned or related therapeutic area is preferred. NOTE: Above level experience criteria are not an exhaustive list. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The pay range for this position at commencement of employment is expected to be between; for Manager: $145,600 - $270,400 year and for Associate Director: $160,300 - $297,700 year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $160,300.00 - $297,700.00 Skills Desired Building Construction, Business Analysis, Business Networking, Clinical Practices, Clinical Research, Clinical Study Reports, Collaboration, Curious Mindset, Disease Management, Diversity & Inclusion, Drug Development, Epidemiology, Medical Information, Medical Research, Medical Writing, Microsoft Word, Phase Iv Clinical Trial, Product Placement, Scientific Support

Scale is powering this generative AI wave by providing the data and infrastructure for companies to build large-scale foundation models. AI is rapidly changing the world, and Scale is growing to meet that rapid demand. Our customers include OpenAI, Microsoft, Adept, Stability AI and many more major players in this space! The Platform team is responsible for building the core abstractions and infrastructure on which the products can be built and iterated rapidly. The team owns how data flows throughout the Scale platform. We're looking for a database engineer with deep experience building and scaling both structured and unstructured database platforms supporting distributed systems, data-intensive applications, and machine learning infrastructure. You have a growth mindset and are comfortable learning new technologies. You will: • Build and mature database foundations for Scale, leveraging industry-standard platforms., • Collaborate with stakeholders across the organization, such as software developers, platform engineers, machine learning scientists, customer operations, etc., • Own services or systems and define their long-term health goals, while also improving the health of surrounding components., • Mentor other engineers and become deeply involved in architectural design and database best-practices., • Improve our high engineering standards, tooling, and process., • Work directly with our engineering and sales teams to create backend database solutions to meet their challenging data and security needs., • Work with our Security Team on security compliance, pen tests and mitigations that improve security across Scale., • Build systems capable of handling millions of frames of data every day, making it available to both our workforce and our internal teams with high availability. This role could be a fit if you have: • 5+ years of industry experience as a database engineer post graduation., • Engineering experience with building real-time and distributed system architecture., • Experience designing and self hosting databases on industry standard public cloud platforms, • Deep familiarity with design, architecture, optimization, and tuning multiple database platforms such as MongoDB, Postgres, MySQL, DynamoDB, Redis, • Deep familiarity with SQL query optimization, database indexing, scalability (partitioning/sharding), and replication, • Experience developing and optimizing backup and restore functionality to meet RTO goals, • Intermediate experience in at least one coding language: Typescript, Python, Go, Java, C++ (note that we are mostly language-agnostic and are open to using whatever is the best tech for the problem at hand)., • Experience working with Docker, Kubernetes, and Infra-as-Code (e.g. Terraform); bonus points for experience supporting GPU/ML workloads. Nice to haves: • Prior startup experience to help us grow responsibly., • Experience with AWS, Datadog, ElasticSearch, • Experience with cloud-based data warehouse solutions like Snowflake or Databricks., • Experience with cost optimization strategies and techniques for database platforms., • Experience developing and designing intermediary data abstraction layers. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

DIRECTOR, CUSTOMER SUCCESS (Central Region) Location: Remote, USA (Central States) Employment Type: Full-Time Compensation: $158,500k – $198,250k (Range applies to US candidates only) + Benefits/Variable Comp - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated region becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal. Aligned with the Regional Sales Leader, the Director, Customer Success provides strong people leadership while maintaining deep visibility into customer health and execution. They partner closely with Sales, Marketing, Professional Services, Product, and Support to align efforts, address evolving customer needs, and continuously improve product utilization and operational efficiency. The Director, Customer Success amplifies the voice of the customer and translates insights into actions that strengthen customer outcomes and the overall customer experience, especially during escalated situations involving different internal teams. Central Region Coverage Our Central Region consists of the following states: Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Ohio (OH), and Wisconsin (WI). The successful candidate is expected to reside in one of these states, as regional proximity enables stronger executive relationships through in‑person engagement, supports faster on‑site response during escalations, provides deeper insight into the local enterprise market, ensures close alignment with Regional Sales leadership, and helps minimize travel demands—allowing greater focus on driving strategic customer outcomes. Primary Duties and Responsibilities Regional Strategy & Execution • Lead the development and implementation of regional customer success strategies, ensuring alignment with global objectives and local market needs., • Drive adoption, expansion, and retention efforts, leveraging data-driven insights to optimize outcomes across the region., • Strategize with CS leadership and Sales RVP across assigned region., • Deliver deep and actionable internal QBRs to CS and Sales Leadership., • Demonstrate commercial acumen by identifying and capitalizing on expansion opportunities, advising on incremental revenue, and securing operational commitments that strengthen customer relationships., • Serve as a customer-facing leader, establish and nurture senior and executive-level relationships with key decisionmakers and influencers across the customer base, promoting mutual success and long-term partnership across your region. Customer Portfolio Management • Oversee a diverse portfolio of strategic and complex customer accounts, ensuring high satisfaction, reference-ability, and retention., • Build, maintain, and execute comprehensive account plans, partnering with internal resources to deliver value throughout the customer lifecycle. Team Leadership & Development • Direct, mentor, and develop a team of Senior Managers and Customer Success professionals., • Foster a culture of excellence, collaboration, and continuous learning, ensuring the team is equipped to deliver outstanding customer experiences and achieve key performance indicators., • Lead and coach team in achieving business goals including maintaining a high GRR, increasing NRR, identifying expansions, and driving KPIs including day-to-day activities leading to the main goals and utilizing tools to track communication and updates from Customers. Risk Management & Advocacy • Proactively identify and mitigate risks to customer satisfaction, growth, and renewal., • Serve as the escalation point for complex situations, influencing the teams responsible for resolutions efficiently and advocating for customer needs. Governance & Process Excellence • Develop and refine regional governance programs, including onboarding, success strategy meetings, and regular business reviews., • Ensure the execution of key initiatives that help customers realize measurable value from their investment. Reporting & Insights • Monitor and report on regional performance against key metrics to senior leadership, providing actionable insights and recommendations for continuous improvement. Continuous Improvement • Lead regional initiatives to enhance team efficiencies, product utilization, and customer outcomes., • Promote knowledge sharing, mentor new hires, and support professional development across the team. Internal Cross-Functional Collaboration • Integrate the functions of Sales, Marketing, Professional Services, Education, Partner Alliances, Product, Support, Legal, and Operations to address customer needs and drive business objectives., • Champion the voice of the customer across all departments and ensure feedback is incorporated into product and service enhancements. Required Education and Experience • Bachelor’s degree in Business, Finance, Information Systems, or a related field; an advanced degree may be considered in lieu of professional experience., • 10+ years in a related function with direct customer advocacy and engagement experience., • Minimum of 5 years of experience in Customer Success, Consulting, Account Management, or Sales/Pre-Sales., • Minimum of 3 years of experience in a leadership role., • Proven experience managing complex customer portfolios and C-level executive stakeholders., • Extensive background with SaaS applications., • Strong understanding of corporate finance functions including financial close, planning, budgeting, forecasting, management reporting. Preferred Education and Experience • Expert knowledge of OneStream platform and offerings., • Prior experience with any CPM solution (OneStream, Oracle, SAP, Anaplan, or other)., • Prior experience in CPM/EPM delivery in complex customer landscapes., • Expert product knowledge combined with very strong business or technical expertise is a plus., • Understanding project documentation in accordance with OneStream methodology standards and guidelines is a plus., • Demonstrated success in identifying and mapping customer organizational structures and bridging turnover at any level., • Advanced MS Office skills, especially Excel. Knowledge, Skills, and Abilities • Strategic thinker, • Expert networker, • Leader by example, • Excellent professional coaching skills, • Excellent professional relationship building skills, • Strong organizational and planning skills, • Keen attention to detail, • Deep commitment to customer success and continuous delivery of product value., • Expert in developing cases and roadmaps with customers and align strategies to solutions., • Strong verbal, written, and presentation skills coupled with interpersonal expertise adapted to all levels including executives., • Self-starter who thrives in multi-tasking environments and adapts priorities seamlessly., • Deep technical problem-solving skills with the ability to rapidly resolve issues., • Deep familiarity with enterprise and cloud software spaces., • Expert in managing customer engagements to completion with high satisfaction levels., • Expert in managing customer engagements to completion with high satisfaction levels. Supervisory Responsibilities • Manager of a team of CS professionals Travel • Travel Requirement: Willingness to travel up to 30%, depending on customer needs and geography. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan, • Dental & Vision Insurance, • Life Insurance, • Short & Long Term Disability, • Vacation Time, • Paid Holidays, • Professional Development, • Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KT1

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Customer Success Director to join a dynamic, cross-functional team dedicated to driving IonQ’s mission of delivering exceptional experiences for our customers. In this role, you will play a key part in ensuring customers unlock the full value of our platform. You will onboard and develop new users of IonQ’s quantum computers by aligning our offerings with their priorities. You’ll guide them in gaining an understanding of the world’s leading quantum solutions. You will support our customers Responsibilities: • Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers., • Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn., • Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops, challenges, and curricula that empower them to learn and apply quantum computing to drive value for their businesses., • Define new service offerings based on customer feedback and IonQ’s strategic business goals. Drive the successful execution and operation of these offerings., • Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance., • Represent IonQ on standards bodies, government committees, quantum working groups, industry panels, and other relevant forums as needed., • Collaborate with Product Management, Product Marketing, Sales, and Engineering teams to provide valuable customer insights on product functionality, documentation, and educational materials., • Leverage Project/Program management skills to oversee multiple, interconnected projects and initiatives, aligning them with strategic organizational goals You’d be a good fit with: • Masters or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field, • 5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement, • 3+ years of experience with creating customer facing content such as training material, success plans, playbooks, workflows, • Hands on experience with Python and quantum frameworks such as Qiskit, Cirq, PennyLane, or other quantum computing SDK, • Working knowledge of Jupyter Notebook, Google Colab, or similar platforms, • Strong understanding of key concepts and mathematical techniques relevant to quantum computing, including linear algebra and probability, • Exceptional technical and executive presentation skills, with the ability to influence and inspire audiences ranging from researchers and end-users to C-suite executives, all with varying levels of quantum knowledge, • Proven ability to teach complex topics to diverse audiences, tailoring curricula to customer needs, including large lectures, smaller study sessions, and one-on-one mentoring, • Demonstrated success in working collaboratively within a team environment You’d be a great fit with: • In-depth knowledge of the strengths and weaknesses of various quantum computing hardware platforms, with a solid understanding of quantum hardware-software dependencies, • Demonstrated experience in quantum information science, • Familiarity with subscription-based and renewal business models, • Experience in creating business strategies, guidelines, and objectives, and implementing them with data-driven reports Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US or Canada. Travel: Up to 30% Job ID: 1341 The approximate base salary range for this position is $221,925 - $290,558. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives. Under the direction of the Assistant Director of Sales Operations, you will beresponsible for various activities in support of the Sales Department. As a Sales Operations specialist, you will process Home First and MAP referrals for enrollment, maintain Home First data bases, provide administrative sales support to the sales and marketing team as needed, maintain various databases used for sales reporting and department audits and maintain the inventory room. • High School Diploma required, BA/BS degree preferred, • Two or more years in a customer service environment, • Proficient with MS Office (Word, Excel, PowerPoint, etc.) User knowledge of health care related computer systems/applications, • NYS Health and accident License Preferred, • Strong listening skills. Excellent verbal and written communication skills are essential, • Bi-lingual Spanish/English preferred

Description Overview: You provide the vision, set the pace and inspire success. There's one thing you do that's exceptional: lead. You formulate a plan and focus your team to solve the unsolvable, beat the unbeatable and come out on top. Your capacity to creatively strategize, motivate sales professionals, and elicit achievement makes you the right fit for a Regional Sales Manager role with Syneos Health. Responsibilities: This opportunity is with our Deployment Solutions Commercial Division, which partners with top-tier pharmaceutical, medical device and biotechnology companies to develop and execute sales and marketing strategies that deliver. The Regional Sales Director will report to the Syneos Health National Business Director and will be directly responsible to hire, train and develop, as well as coach the sales team in their district in order to successfully promote product targeted physicians. You will: • Be responsible for motivating, managing and developing the skill sets and overall performance of the sales representatives in their district, • Effectively identify and monitor multiple local market conditions to build and support strong customer relationships while driving product promotion solutions and executing marketing strategies, • Monitor field activities to ensure all are within compliance guidelines and provide timely feedback on marketing tactics and market conditions while collaborating closely with leadership, commercial operations, marketing and medical affairs, • Compliantly driving sales objectives to meet & exceed corporate forecast Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has: • Bachelors Degree - Advanced Degree Preferred, • 7+ Years of Pharmaceutical / Healthcare industry experience, • Experience in the Oncology marketplace required, • 2+ Years of regional Oncology field management experience, • Excellent organizational skills, especially in project planning, project implementation, and cross-functional team management, • Ability to hire, lead, coach & mentor high performing teams Interviews may be conducted in person at an on-site interview location. For any in person interviews, local COVID-19 safety guidelines will be followed. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our ___ to stay connected to additional career opportunities. Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400004670

This Jobot Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $200,000 - $240,000 per year A bit about us: We are a team of mission-driven experts dedicated to empowering national security through innovative technology and strategic solutions. With deep roots in defense and intelligence, our organization partners with government agencies to accelerate their missions by delivering impactful, secure, and scalable IT services. Our approach is centered on agility, trust, and performance. We specialize in navigating complex challenges with tailored solutions across cybersecurity, cloud modernization, digital transformation, and enterprise IT. From concept to implementation, we align our capabilities with the unique needs of each mission, ensuring lasting value and operational excellence. With a commitment to integrity, collaboration, and continuous improvement, we take pride in helping our customers stay ahead in a rapidly evolving digital landscape. Whether it's modernizing infrastructure or protecting critical assets, we are here to deliver results that matter—because the mission always comes first. Why join us? We believe that supporting national security starts with supporting our people. Our team is built on a culture of trust, purpose, and shared commitment to meaningful work. When you join us, you're not just taking a job—you're becoming part of a mission-focused community where your contributions truly matter. What We Offer: Purpose-Driven Work: Make a direct impact on national defense, intelligence, and public safety through innovative technology solutions. Collaborative Culture: Work alongside experienced professionals who value integrity, teamwork, and continuous learning. Professional Growth: Take advantage of career development opportunities, mentorship, and hands-on experience in high-impact projects. Work-Life Balance: We understand the importance of flexibility and balance, offering policies that support personal well-being. Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, paid time off, and more. Join a company where mission and people come first—where your skills, ideas, and dedication help protect what matters most. Job Details Position Overview We are seeking a dynamic and growth-focused Sales Director to lead federal civilian sales efforts. This hands-on leadership role is designed for a professional with deep experience in the Value-Added Reseller (VAR) market and a proven ability to drive results through strategic sales, proposal development, and client engagement. The ideal candidate will bring established relationships within the federal civilian sector, expertise in cybersecurity and IT infrastructure solutions, and a demonstrated track record of closing complex, large-scale deals. Success in this role will be achieved by combining sales leadership with a client-obsessed mindset and a strong ability to collaborate across teams and technology partners. Key Responsibilities Sales Strategy & Leadership Develop and execute a comprehensive sales strategy targeting the federal civilian market. Leverage relationships with OEM partners (e.g., PaloAlto Networks, IBM, Cisco, CrowdStrike, Armis, Netrise, Tenable, Splunk, Infoblox, Juniper, Axonius) to expand market presence. Drive new business opportunities while expanding existing client relationships. Mentor and develop a high-performing sales team (3–5 direct reports). Proposal Development Lead the creation of compelling, client-focused federal proposals that align with compliance requirements. Partner with internal teams (engineering, marketing, solution architects) to deliver differentiated solutions. Apply deep knowledge of the federal procurement process to develop competitive proposals. Client & Relationship Management Serve as a trusted advisor to senior stakeholders within federal agencies. Strengthen long-term relationships by focusing on client success and value delivery. Partner closely with OEMs to deliver integrated, tailored solutions. Sales Operations & Pipeline Management Oversee the full sales lifecycle from lead generation through contract closure. Manage pipeline and reporting through CRM tools (HubSpot or Salesforce). Provide regular updates to executive leadership on pipeline health and performance. Market Intelligence & Strategic Alignment Stay current on industry trends, federal procurement policies, and competitor activity. Provide insights to OEM partners and internal leadership to refine sales strategy. Ensure sales activities align with organizational growth objectives. Cross-Functional Collaboration Partner with engineering, marketing, and solution architecture teams to ensure seamless client delivery. Engage in joint business planning with OEM partners to drive market penetration and revenue growth. Key Qualifications Experience 7–10+ years in sales leadership within the federal civilian sector, preferably with VAR market experience. Proven record of managing and closing large-scale federal sales cycles. Expertise in cybersecurity, digital transformation, and IT infrastructure solutions. Experience developing federal proposals and navigating government procurement processes. Skills Strong ability to design and execute growth-oriented sales strategies. Exceptional relationship management and stakeholder engagement skills. Knowledge of cybersecurity frameworks (zero-trust, segmentation, hybrid workforce solutions). Proficiency with CRM platforms (HubSpot, Salesforce). Communication Excellent written and verbal communication skills. Ability to present complex technical solutions to executive and technical audiences. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

As the Director of Regional Sales, you will lead a high-performing, field-based sales organization focused on GitLab's rapidly growing State, Local and Education (SLED) business. Background in process- and data-driven sales operations, including advanced use of Salesforce and other CRM and marketing

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Houston, TX area. This territory will initially include south/east TX, LA, and MS, and is subject to change at the company's sole discretion. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Boston, MA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Job DescriptionAbout this role The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit & Loss (P&L) management, and cost control. This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients. What you'll be doing Growing & Retaining Accounts: • Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost/lapsed accounts., • Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets., • Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts (e.g., HR, Operations)., • Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates, • Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts., • Works closely with sales/upper management to clearly understand the client's business, staffing needs, culture, and program expectations., • Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores., • Prepares and presents a monthly/quarterly business review to the vertical Director and/or VP., • Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses., • Sets and monitors pay and bill rates based on skill categories., • Seeks and acts upon candidate and associate feedback to ensure continuous improvement., • On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees., • Manages day-to-day colleague performance (sourcing, submittals, interviews, etc.), including coaching and development, to ensure all service levels and performance metrics are met. Coaches, trains, and mentors Recruiters., • Proactively reviews and monitors processes/procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs., • Manages branch P&L and exercises cost control decisions., • Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s)., • Monitors the branch's workers' compensation and unemployment claims to minimize the Branch's exposure and resulting expenses., • Ensures all federal, state, and local notices and licenses are current and posted., • Performs collection of all outstanding accounts receivable., • Facilitates monthly one-on-one meetings with all direct reports to review established KPI metrics, overall performance, and career goals, as well as facilitate regular communication with the vertical teams regarding client fulfillment requests/priorities, attrition trends, and other pertinent metrics., • Conducts branch audits (I.e., job order accuracy, lost and canceled job orders, credit check compliance)., • Creating a positive work environment measured by Peakon scores., • Maintains T&C renewal timelines in PROPER system of record and CSSE management., • Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources (colleges, Work Source centers, trade schools, and grassroots)., • Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations., • Ability to interact and communicate with all levels of staff and management., • Ability to establish and maintain effective working relationships., • Ability to set own priorities, schedule day's events, make cold calls, prepare and give formal presentations., • Working knowledge of labor and employment laws., • Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously., • Planning and organizing., • People Management., • Development of business opportunities. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site , you will find some of the key steps you can expect to guide you along the way. The anticipated annual base salary range for this position is $64529 - $118304. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. The Adecco Group is proud to be an Equal Opportunity Employer. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to privacy policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Posting date: 01-19-2026