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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Director of Business and Data Analytics. Lead a talented team to transform member service experiences through end-to-end analytics. You'll uncover insights to drive higher satisfaction and value for our members, refine service strategies, and optimize performance. Partner with business leaders, mentor analytical staff, and translate complex data into actionable recommendations to drive significant change. Shape the future of member experience with data-driven insights. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position. What you'll do: • Leads and collaborates on the strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics and information delivery., • Oversees and coordinates the strategy of subfunctions in the establishment and execution on the delivery of information and analytics platforms and solutions to the business’ key stakeholders and cross-CoSA partners., • Responsible for successful end to end process of information management, analytics and delivery., • Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development of strategic plans., • Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards., • Leads data reporting to identify reporting opportunities, analytics, and complex projects that includes retirement of reports and promotion of advanced self service capabilities., • Provides input on strategic insights to senior leaders and key stakeholders that contribute to functional objectives., • Understands the business direction, environment, and strategies, to set the analytic direction and creates strategy to execute the approach that will influence business and drive change., • Influences and oversees innovation, provides direction on work prioritization, manages capacity, assists with problem resolution., • Oversees the Information delivery experience and risks to ensure teams maintain understanding of business processes, supporting data and applications and presentation of findings and recommendations., • Identifies and pursues opportunities to utilize advanced data a delivery and business solutions techniques to optimize their contribution to resolving business issues., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years data and analytics related experience, generating results in a complex financial services organization., • 3 years of people leadership experience in building, managing and/or developing high-performing teams., • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals., • Strong business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends., • Experience leading projects using Agile methodologies., • Experience conducting moderately large scale data analysis using internal and external data to support business decision making., • Proven ability to tell a story through data and communicate effectively with executive level leadership. What sets you apart: • Prior U.S. military service or being a military spouse/domestic partner is highly valued., • An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline., • A deep understanding of the customer/member journey and service operations., • Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints., • Exceptional communication and presentation skills, with a proven talent for translating complex insights into tangible business impact., • Proven experience in building, mentoring, and leading high-performing analytics teams to achieve strategic objectives. Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA’s ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: • Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience, • Work with Strategies and Model Management teams to understand and plan model needs, • Drives continuous innovation in modeling efforts, • Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: • Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business., • Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs., • Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework., • Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed., • Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues., • Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer’s vision and specifications and consistent with modeling best practices and model risk management standards., • Seeks opportunities and materials to learn new techniques, technologies, and methodologies., • Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master’s, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field, • Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models., • Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models., • Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency)., • Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc., • Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc., • Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics., • Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc., • Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc., • Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: • US military experience through military service or a military spouse/domestic partner, • Graduate degree in a quantitative subject area, • Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Capital Project Manager Senior, you'll lead and coordinate construction projects and suppliers, such as developing a new facility, the addition, expansion, or extension of an existing facility, or renovation/alterations to a facility in collaboration with project team, construction site and management. Responsible for ensuring quality project outcomes and providing intent for design standards and overall project requirements. This role is responsible for governance and oversight of a portfolio of projects, often running concurrently, including renovations and remodels; mechanical, electrical, plumbing infrastructure; landscape and hardscape projects. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What you'll do: * Accountable for scope, schedule and budget for moderate to high risk/complexity projects up to $50 million. * Identifies opportunities and facilitates improvements to processes and systems. * Coaches and provides on-the-job training for other team members. * Develops and reviews contract scope and provides recommendations. * Drives architectural design, engineering and construction efforts for capital and expense projects in domestic and international locations. * Provides direction and input to suppliers to eliminate conflicts and support owner interests. * Ensures project design and construction deliverables meet project requirements, goals and objectives and, incorporate USAA and Corporate Real Estate and Workplace Services’ standards and guidelines deliver intended business benefits. * Ensure compliance in project design and construction deliverables with authorities having jurisdiction, laws and regulations. * Manages exceptions to standards and works through executive business leaders to meet project business goals while maintaining strong fiduciary and scheduling controls. * Develops and maintains communication plan with all stakeholders. * Advanced functional knowledge to produce complex work deliverables in support of departmental initiatives. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of program or project management experience in a design, construction, or equivalent capacity, to include experience developing and managing architectural or design consulting contracts and working with corporate clients. * Advanced knowledge of construction management processes. * Experience in Real Estate/Facilities Management/Architectural Design/Construction Management. * Experience with project cost control with a focus on cost reduction; assists in producing cost estimates and preliminary budgets. * Ability to read and understand construction documents. * Knowledge of building compliance and safety regulations. What sets you apart: * Program or Project Management experience with both Design and Construction * Experience with electrical / mechanical infrastructure planning and outages on occupied campuses. * One or more of the following: Licensed Professional Engineer (P.E.), PMP (Project Management Professional) * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Decision Science Analytics to lead a team within the Life Company Data and Analytics Team. The Life Company Data and Analytics Team develops exciting and innovative Analytics, Data, Reporting, and Artificial Intelligence capabilities in support of the USAA Life Company strategy. This people leader role will lead a team of analysts responsible for Analytics, Reporting, Dashboarding and Data Ad hoc for the Annuity and Health lines of business. This leader will work closely with our Life Company and other USAA business partners to develop forward-thinking and art-of-the-possible solutions to meet our member and business needs. Additionally, this people leader will ensure that the team continuously advances their data acumen and analytical skills for the future. As a Director, Decision Science Analytics, you will lead and develop a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX campus. Relocation assistance is not available for this position. What you’ll do: * As a strategic partner, leads or collaborates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches. * Develops team reputation as highly skilled experts in decision science support. * Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations. * Monitors, understands, and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. * Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts and provides business rationale and justification for additional needs. * Understands the business direction, environment, and strategies, to set the analytic direction and builds strategy to execute the approach that will influence business and drive change. * Leads the effort and/or partners with enterprise analytics teams to build USAA core analytics capabilities and processes. * Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Assigns and or Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making. * Maintains and innovates knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. * Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge. * Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework). * Works with IT/CTO partners to advance new data and platforms that correspond to evolving skill sets. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 8 years of experience in a decision support analytic function OR advanced degree in relevant discipline, 6 years of experience in a decision support analytic function. * 3 years of direct team lead or management experience. * Demonstrates expert skills in mathematical and statistical techniques and approaches used to influence Business Strategy with fact-based decision-making to all levels of leadership up to senior executive levels. * Modernizes knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. * Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights. What sets you apart: * US military experience through military service or a military spouse/domestic partner * 3 or more years of experience formally leading a team of Decision Science Analysts and Business Intelligence Analysts * Working knowledge of Annuity and Health products * Knowledge of data and analytical capabilities available across USAA Association * Advanced degree in in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline Compensation range: The salary range for this position is: $164,780 - $296,610 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a trusted advisor, executive coach and strategic partner to senior executive leadership, you will proactively drive business value through development of long-term talent strategies aligned with business objectives. Leveraging business acumen, data-driven insights and innovative thinking to solve complex HR and business challenges, you will influence key decisions impacting organizational performance while driving initiatives that result in a high-performing and engaged workforce. You will lead and develop a team of HR Business Partners to ensure delivery of business aligned strategies and high impact advisory support. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. The Executive HR Business Partner defines and drives the talent strategy for assigned function or line of business, ensuring alignment with business and HR strategic objectives. As a strategic advisor to senior executive leaders, provides critical insights and influence to shape long-term workforce decisions that strengthen organizational capability, readiness, and growth. Leading a team of HR Business Partners, fosters a high-performing, inclusive culture and partners across HR to deliver innovative, data-driven solutions. Operating with a digital-first mindset and leveraging advanced analytics, and external market insights, enhances competitiveness, agility, and workforce performance while driving measurable business impact. What you'll do: * Defines and drives line of business talent strategies that align with enterprise HR objectives and business priorities, ensuring long-term workforce readiness and organizational growth. * Influences enterprise priorities by providing insights and recommendations that shape strategic workforce planning, cost-of-labor targets, and operating models. * Serves as a trusted strategic advisor to senior executive leaders, leveraging deep HR functional expertise in talent management, organizational effectiveness, and workforce strategy to challenge assumptions, present alternative perspectives, and guide high-impact workforce decisions that drive competitive advantage. * Leads complex, cross-functional organizational transformations, including large-scale operating model changes, future-skills planning, and association-wide initiatives that enhance agility and efficiency. * Anticipates and shapes future workforce needs by leveraging advanced analytics, external benchmarks, and emerging trends to identify skill gaps, inform talent investments, proactively address blind spots, and develop HR solutions that support strategic business objectives in partnership with senior executive leaders. * Drives the evolution of HR’s strategic roles, positioning HR as a catalyst for innovation, agility, and business success. * Champions a high-performance, inclusive culture that fosters engagement, collaboration, recognition, and leadership capability at all levels. * Oversee strategic workforce planning and processes, partnering with Finance, HR COE’s, and business leaders to optimize resource allocation, talent development, and cost management. * Guides succession planning and leadership development to ensure robust talent pipeline and organizational stability. * Ensures delivery of integrated HR solutions, collaborating across HR functions to simplify, digitize, and improve service delivery for maximum business impact. * Builds and sustains trusted relationships with executive leadership and key stakeholders, strengthening HR’s influence and credibility across the enterprise. * Develops and enables the HRBP community to deliver consistent, business aligned strategies and high impact advisory support. * Synthesizes business insights and priorities to shape HR programs, policies, and solutions that are fit-for-purpose, drive business outcomes, and ensure client needs are embedded in association-wide initiatives. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. * 10 years of progressive experience in one or more human resources disciplines with a focus on business partner experience driving strategic, transformative initiatives in a complex, matrixed environment. * 6 years of people leadership experience in building, managing and/or developing high-performing teams required. * Demonstrated experience leading HR strategies for multiple functions or lines of business and driving organizational transformation. * Proven ability to synthesize complex business and workforce data into actionable insights and executive-level recommendations. * Demonstrates strong executive presence and interpersonal skills, with the ability to build trust and credibility with C-suite, senior executive leaders, and HR peers. * Experience designing and executing long-term talent and workforce strategies aligned with business and HR strategic objectives, while anticipating future business needs and skill requirements. * Strong problem-solving skills with the ability to holistically assess organizational challenges and implement integrated, association-focused solutions. * Deep understanding of business operations, market dynamics, and industry trends to inform HR strategies that support the association’s performance. * Ability to influence senior level executives and cross-functional leaders, guiding workforce decisions that drive competitive advantage, organizational capability, and sustainable growth. * Skilled in creating and presenting executive-level materials, facilitating complex discussions, and driving decision making that impacts multiple lines of business. * Demonstrated ability to mentor and develop talent, fostering a high-performing, strategic HRBP community. What sets you apart: * Significant leadership experience as an HRBP driving strategic talent initiatives in a large, complex organization in financial services, banking, insurance, technology or related industry. * Significant experience independently driving change and leading through large scale business transformations with significant talent movement. * Demonstrated experience influencing senior leaders and c-suite executives through data and insights to drive decision-making and business outcomes. * Demonstrated success operating horizontally across teams in a flexible, agile manner * US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $ 195,230-$351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to 3 to 4 HR executives. This role demands exceptional time management, strategic prioritization, and the ability to thrive in a fast-paced environment. The successful candidate will authoritatively handle schedules, communications, and logistics, while also contributing to team culture, onboarding, and financial oversight. Responsibilities include coordinating meetings, drafting communications, maintaining confidential records, and ensuring efficient information flow to support executive goals and HR operations. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our San Antonio, TX office location. Relocation assistance is not available for this position. * Comprehensive Administrative Support: Handles schedules, emails, call routing, and ensures appropriate record retention for assigned Executive Management Group (EMG) members within HR. Coordinates activities and facilitates timely information flow to and from EMGs. * Strategic Prioritization and Time Management: Collaborates with EMGs to understand and prioritize daily activities, meeting deadlines, and achieving goals. Identifies critical items (meetings, emails, people, data) requiring prioritization and effectively manages executive time by offering constructive challenge. * Communication and Presentation Support: Prepares and updates presentations, ensuring accuracy and compliance with relevant standards. Drafts internal communications and other materials on behalf of leaders for various audiences, including department leaders, employees, and stakeholders. Prepares correspondence as requested, treating all information with the highest level of confidentiality. * Information Dissemination and Awareness: Maintains awareness of applicable intranet pages, messaging channels, and other information platforms. Proactively disseminates reminders to leaders and employees for critical deadlines, such as check-in completions or training requirements. * Meeting Coordination and Management: Monitors executive calendars to coordinate meetings, ensuring alignment on all aspects. Creates agendas, takes minutes, documents action items, manages attendees, and delegates tasks, ensuring all meetings have a clear purpose. Coordinates meeting logistics, including scheduling, planners, dates, and secures content for presentations. * Team Culture and Employee Experience: Understands the importance of team culture and prioritizes employee connection points like 1:1s, staff meetings, and skip levels. Creates positive employee experiences through coordinated efforts. * Onboarding and Transition Support: Partners with hiring managers to enhance the employee experience by proactively planning and onboarding new EMGs or team members. Develops effective transition plans to minimize negative impacts on the incoming executive-to-assistant relationship. Updates organizational charts and distribution lists promptly following employee hires or exits. * Resource Provision and Logistics: Ensures new hires have access to necessary resources and knowledge of department operations. Coordinates desk/seating logistics and may provide oversight for on-site events. * Financial Management: Handles travel and expense reporting in a timely manner. Oversees team budgets and confirms adherence to individual budget plans by people leaders. Maintains an inventory of office supplies with an expense-management focus. * Document Management and Reporting: Maintains a systematic filing system for key documents and generates reports as requested by assigned EMGs. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma required. * 4 years directly related work experience providing administrative support to executives or leadership teams. * Proficient in Windows, MS Word, Excel, Outlook, PowerPoint, Adobe, and Publisher. * Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software. * Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment. * Ability to effectively build strong relationships and work with all levels within the organization. * Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed. What sets you apart: * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The dedicated Executive Director, Business Excellence, for Bank OMNI Sales and Service (BOSS) is a critical leadership role responsible for proactively managing and mitigating vulnerabilities across the BOSS business. This role centralizes accountability for all safeguard functions within BOSS, ensuring alignment with Bank Risk Program and RGF expectations and enabling operational resilience through repeatable processes and data-driven insights. This Leader will manage a team of subject matter experts specializing in BOSS vulnerability and control, providing comprehensive and proactive business coverage and will oversee the team's efforts to streamline safeguard-related processes, enhance collaboration, and minimize disruption to BOSS operations. The ED, BOSS Business Excellence utilizes executive-level business acumen, strategic thinking, process improvement, and decision-making abilities and provides effective hands-on management and leadership. This position can work remotely in the continental U.S. with occasional business travel. * Oversee key initiatives and accelerate the strategic execution of key cross-functional workstreams * Develop and maintain an end-to-end strategy to improve the use of employee feedback as a key element of our process improvement efforts and target state design * Effectively implement a process that can be used horizontally, at scale, across the Bank to improve the pull-through of innovative ideas from our employees * Design integrated communication plan to provide employees feedback on the outcome of their ideas * Ensures effective oversight, governance, risk identification, and compliance in place to monitor channel performance; identify, measure, and report on performance targets * Enable target-state employee and member experiences and operational excellence through effective process management, change delivery, and communications * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. * Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 10 years of channel or large-scale sales, service, or operations experience within a highly regulated environment. * 3 years of experience in sales/service effectiveness or performance analytics and reporting, including experience providing trends/solutions in a contact center or large operations environment. * 4 years of people leadership experience in building, managing and/or developing high-performing teams is required. * Ability to develop successful relationships with internal stakeholders and negotiate and influence at all levels of the organization. * Experience leading through change and communicating effectively at scale. * In-depth knowledge required of financial industry laws, rules, and regulations as well as regulatory guidance on processes, programs, and operations What sets you apart: * Experience in contact center operations * Experience in first and second-line operational risk/compliance * Deep Familiarity with bank risk programs * Leadership experience * US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $147,750-$265,950. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Business Applications Analyst Senior will be a key contributor within the Treasury Management - Strategy, Projects and Applications team, responsible for providing comprehensive analytical, business, and technical support across a portfolio of IT platforms, with a particular emphasis on ensuring the oversight and effective management of Treasury Management applications. This role demands extensive experience with SAP Treasury Management applications, enabling the candidate to lead business analysis initiatives/troubleshooting, develop and maintain application solutions, and drive business process improvements across various strategic functions. The analyst will also be accountable for the execution and oversight of controls, administrative responsibilities, and application support for these critical systems, advising stakeholders on IT platform direction by leveraging a strong understanding of business processes and SAP Treasury functionalities to identify and analyze technology solutions. Collaboration with diverse teams to manage dependencies, risks, and opportunities will be essential, alongside researching complex business issues, documenting requirements, directing system testing and implementation, designing documentation standards, and coaching team members to ensure robust risk management aligned with company policies, all while demonstrating proficiency in Agile methodologies and a proactive, solution-oriented mindset. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. * Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities. * Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions. * Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed. * Researches complex business issues requiring advanced knowledge of business principles and theories. * Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes. * Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation. * Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform. * Provides work direction and coaching to team members and may provide input on performance and development plans. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes. * Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution. * Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform. * Advanced knowledge of Microsoft Office tools. * Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls. * Successful completion of an analyst assessment may be required. What sets you apart: * Comprehensive experience in SAP application ownership/support, with a specific focus on treasury functions related to Liquidity and Cash Management. This includes a proven track record in troubleshooting, maintaining, and enhancing SAP systems to ensure optimal performance and user satisfaction. * Proficiency in Agile methodologies. * Proactive and solution oriented. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Executive Operational Planning Manager to join our Human Resources Chief of Staff team. In this role you will be responsible for providing support to the senior-most leaders through the prioritization and coordination of key deliverables and activities that drive interpretation of business operations and/or Centers of Excellence (CoE) analyses and initiatives, and the development of appropriate action plans and responses to address business issues and/or compliance and regulatory issues. Assist in the development and implementation of strategic and operational plans that drive success within key results areas. Act as liaison between business operations, both within and across the business units and enterprise CoEs. Provide moderate communications support to senior leadership for Board/Council/Committees, strategic or operational planning events, monthly business meetings, and/or compliance and regulatory requirements. Provide support and guidance to executive management to identify, develop and communicate specific business strategies across functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning. Lead strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes. Conduct business strategy reviews to assess progress and drive awareness of strategy achievement. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following location: San Antonio TX. Relocation assistance is not available for this position. What you'll do: • Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies., • Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results., • Evaluates the relevance of messages for intended audience and ensures consistency and accuracy., • Provides advice and guidance and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member., • Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied., • Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements., • Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications., • Ability to build strong relationships and to work with all levels within the organization., • Experience developing executive level briefings in support of EC, CEO and BoD deliverables., • Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines., • Demonstrated ability to manage confidential information., • Ability to interact and collaborate positively with executive leadership and communicate concepts clearly., • Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: • Prior experience working within or providing direct support to a Human Resources (HR) function, demonstrating an understanding of HR processes, initiatives, and organizational needs., • Deep expertise in executive communications, presentation design, and data interpretation., • Able to transform complex information into concise, leader-ready deliverables., • Able to streamline presentation workflows and introduce repeatable processes to decrease turnaround times and improve cross-team collaboration., • Proven ability to develop and manage sensitive and confidential data and materials with the utmost discretion and accuracy, ensuring compliance with all relevant policies and regulations., • Advanced knowledge in Project & Workflow Tools: Salesforce, Zoho, Microsoft Project, Trello, Monday, Slack., • Advanced knowledge in Communications & Media tools: Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere, After Effects), UX/UI tools (Figma, XD)., • US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770- $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, you’ll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets, • Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Leads transnational change in the commercial operational team., • Develops and implement sales culture while maintaining service excellence., • Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams., • Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage., • Reviews key reporting results to include process adherence escalations and exceptions., • Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience., • 2 years of direct-to-consumer sales and service experience., • 3 years of management or leadership experience., • 2 years of Agency or Broker experience., • Understanding of Sales and Underwriting processes/practices., • Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities., • Experience with Agency Management Systems., • Ability to work in dynamic and agile environment., • Ability to work in a multi-functional highly collaborative working group., • Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: • Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up), • Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets, • Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states, • Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity, • Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We’re building something new—and we’re looking for bold, creative, and strategic talent to help shape it. USAA’s Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether you’re a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, we’re enhancing how we serve the military community and their families—making every interaction more meaningful. As a dedicated Corporate Affairs Business Partner at the Lead level, you will serve as a strategic advisor, bridging Corporate Affairs with the Property & Casualty and Life Insurance business lines at USAA. You will counsel internal clients on effective stakeholder engagement strategies to help them achieve their goals. You will also be responsible for developing and executing corporate impact strategies that advance enterprise priorities, protect and elevate the company’s reputation, and connect employees and stakeholders to USAA’s mission We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position. What you'll do: • Advises business leadership on communications, reputation management, corporate impact, and stakeholder engagement strategies, ensuring Corporate Affairs enables enterprise strategy, drives growth, and mitigates risk., • Develops and executes comprehensive corporate affairs plans aligned with enterprise strategic plans and business objectives., • Leads the development and implementation of corporate affairs strategies that align with overall enterprise strategy and business objectives for both internal and external audiences. This includes proactively identifying and managing crises, potential reputation risks, and opportunities., • Employs data-driven analysis to develop and implement proactive strategies for mitigating potential business challenges and external risks., • Maintains an in-depth understanding of the external market, business strategy, and corporate affairs function., • Cultivates strong relationships with internal partners, highlighting the contributions and measurable results of corporate affairs efforts. Uses this data to adapt and improve strategic plans to better support business objectives., • Partners with content studio team members to deliver high quality communications for collective execution in support of corporate strategy and business goals., • Provides mentorship and training to team members, supporting their development., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's Degree required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years of experience in corporate communications, public affairs, general business consulting, or related work experience, • Demonstrated success advising senior leaders and navigating complex organizations., • Deep understanding of business drivers and the ability to align communications and social impact efforts to enterprise strategy., • Comprehensive knowledge of the financial services and insurance industries and regulatory landscape., • Experience developing and implementing communications strategies that align with overall business objectives and drive measurable results., • Demonstrated ability to assess and make decisions of a complex nature that align to enterprise and/or business objectives and the ability to identify and resolve issues effectively., • Demonstrates an advanced understanding of target audiences, uses strong skills in editing and writing style to impact significant change through written communication. Adapts communications style across diverse audiences and channels., • Experience leading cross-functional teams or projects. What sets you apart: • Experience supporting P&C or Life Insurance businesses, preferably both, • Business acumen, particularly around corporate financials, • Communications agency or management consulting experience, • Executive presence, a persuasive style and sound judgement, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $229,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Talent Advisor Senior, Effectiveness & Metrics, you will apply data-driven, storytelling financial acumen, and affiliate agreement management to deliver insights that link learning and talent effectiveness with organizational priorities, shaping how talent and learning investments are measured and communicated across the association. To be successful in this role, you will bring a unique blend of technical expertise and advisory leadership, as reflected in the following qualifications: * Strong capability in storytelling with data, translating metrics, trends, and ROI analyses into compelling narratives that resonate with HR and business leaders. * Ability to analyze spend, headcount, and program costs and provide insights that inform investment decisions, trade-offs, and resource allocations. * Experience in managing affiliate and vendor agreements, including monitoring service delivery, tracking spend-to-contract, and ensuring compliance with agreed-upon terms. * Proven success in partnering across Learning and Talent COEs and Finance to shape planning assumptions, validate inputs, and simplify complex information for senior stakeholders. * Demonstrated expertise in supporting financial planning and forecasting cycles for Talent and Learning organizations, ensuring accuracy, accountability, and alignment with talent and learning budgets. * Skilled in building and maintaining reporting mechanisms that connect financial data, program outcomes, and risk considerations into a cohesive picture. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. If you are ready to lead teams to deliver impactful HR solutions, apply now! What you'll do: * Consults with business leaders to develop and implement talent programs and solutions to address key business needs and strategies. * Participates and provides expertise on talent projects from strategy to implementation. * Develops and delivers data-driven insights and materials to support talent practices and talent deliverables. * Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce. * Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI). * Contributes to the management of vendor relationships and partners with USAA procurement to ensure optimal outcomes. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. * 6+ years of experience in talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management). * Knowledge of various talent management technology solutions. * Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives. * Proven ability to develop and implement strategic talent management initiatives. * Uses technology, AI, and/or automation to work efficiently * Stays attuned to advancement in research and practice and applies those insights to work. * Demonstrates a structured approach to problem solving while balancing competing priorities. What sets you apart: * Experience managing change in support of organizational or programmatic initiatives * Experience developing and managing world-class talent management programs in large, Fortune 250 organizations for large talent segments essential for achieving business goals. * Track record of infusing evidence-based solutions in a business-savvy practical way. * Knowledge of AI-based talent platforms (e.g., Eightfold, Lightcast, Percipio). * Experience or knowledge in taking a skills-based approach to talent. * Ability to influence without authority, especially across leadership and matrixed environments. * US military experience through military service or a military spouse/domestic partner. * Top Skills: Talent program expertise (program design & implementation), data analysis and interpretation, strategic program management, executive communication & presentation, and coaching & mentoring skills. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Ready to shape the future of executive leadership development at USAA? We’re seeking a strategic and forward-thinking practitioner to lead the design and delivery of targeted development solutions that build executive capabilities and accelerate successor readiness. In this role, you’ll influence the growth and effectiveness of USAA’s senior leadership by creating experiences that develop the skills and mindsets leaders need to navigate future challenges and deliver member value. Your work will be grounded in data, research, and behavioral insights, reflecting a deep understanding of the evolving demands on senior leaders. You bring expertise in executive development, with a strong grasp of what it takes to build future-ready executives. You’re skilled in designing needs-based, human-centered development experiences that align with business strategy and integrate seamlessly with broader talent practices - including succession planning, assessments, and coaching to drive measurable, association-wide impact. Every initiative will be designed for measurable impact, leveraging insights to continuously refine and demonstrate effectiveness, ensuring our leadership pipeline is equipped to drive long-term, association-wide success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What you'll do: * Leads complex, comprehensive Talent Management projects from strategy through implementation, adoption, and stabilization. * Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs * Develops and delivers data-driven insights and materials to support talent practices and talent deliverables. * Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce. * Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI). * Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree; 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree * 8+ years of experience in enterprise-level talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management) * Advanced knowledge of various talent management technology solutions * Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives * Proven ability to develop and implement strategic talent management initiatives * Proven ability and experience managing and influencing senior leaders and peer stakeholders * Uses technology, AI, and/or automation to work efficiently and champions these behaviors among teammates * Stays attuned to advancement in research and practice and applies those insights to work * Experience managing change in support of organizational or programmatic initiatives * Demonstrates a structured approach to problem solving while balancing competing priorities What sets you apart: * Proven success in developing and implementing talent strategies for executive-level leaders to enhance capabilities, drive performance, and strengthen succession health * Familiarity with experiential learning design and leadership simulations * Proficiency in using leadership assessments to support executive development * US military experience through service or as a spouse/domestic partner Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Development Product Owner Senior to support our Auto Modernization Development area. This role serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: • Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value., • Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed., • Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle., • Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, implement and release in alignment with program and/or product road maps., • Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area., • Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed., • Works with different technologies, internal and external to have oversight of development, testing and controls., • Applies advanced knowledge in the business development/execution area, regularly seeking out opportunities to enhance, improve and advance the function., • Coaches and mentors other Product Owners., • Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line., • Advanced knowledge of Microsoft Office products, applicable databases and product management tools., • Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe)., • Advanced experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements., • Advanced knowledge and demonstrated use of Process Engineering methodologies., • Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance., • Experience in analyzing business requirements and ability to find opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements. What sets you apart: • 8+ years P&C Personal Lines experience (ideally Auto), • 6+ years of experience specializing in Personal Lines modernization using Guidewire Policy Center and/or Duckcreek., • 6+ years of experience leading agile product development, transforming legacy systems, and enhancing customer experiences., • Extensive experience with Guidewire or Duckcreek Out of the Box (OOTB) Insurance Product, including Quote, Policy Processing, Rating, and Underwriting., • 6+ years business analyst/development product owner experience refining and prioritizing product backlog for teams., • Experience directly leading modernization efforts for a large Tier 1 insurance carrier., • Guidewire Associate/Analyst Certification, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty, and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We’re building something new—and we’re looking for bold, creative, and strategic talent to help shape it. USAA’s Communications and Public Affairs team, together with Marketing, plays a critical role in advancing our top priority: delivering exceptional member service and enhancing the value of membership. Our work centers on advocating boldly for those we serve, telling our story with one voice, and driving meaningful impact for the military community and their families. As a principal-level Corporate Affairs Business Partner focused on Communications, Public Affairs, and Marketing, you will bring the full power of Corporate Affairs to life for these vital functions. You will drive alignment to USAA’s strategic priorities and, working closely with partners across Corporate Affairs, Marketing, and the broader association, craft compelling internal and external content that strengthens reputation, engages stakeholders, and moves the needle for the business. You will operate as a strategic advisor to senior leadership within Communications, Public Affairs, and Marketing, going beyond communications and getting deep into the business. You will engage directly with executive leaders and their direct reports, relying on your business acumen, persuasive style, sound judgment, and passion for the mission to fuel your success. We offer a flexible work environment that requires an individual to be in the office four days per week. This position will be based in San Antonio, TX. Relocation assistance IS available for this position. What you'll do: • Accountable for providing thought leadership to drive communications strategy development; applies technical subject-matter-expertise to produce innovative communications solutions for large scale, enterprise-wide programs across multiple business units., • Oversees business and communications partner adherence to the communication governance practices and framework that drive a desired and consistent communications experience across various audiences., • Oversees work of communications partners in the development, approval and execution of public, member, and employee communications across multiple business units; provides guidance to ensure consistent alignment with USAA brand guidelines., • Leads communications strategy and execution, driving large, enterprise-wide programs across USAA and / or multiple business units to support enterprise business objectives. These programs include leading communications to support acquisitions, divestitures, strategic imperatives that guide the future of the enterprise., • Leverages data and insights expertise to evidence impact of communications programs on business objectives; provides communications data and insights to key senior leaders and enterprise stakeholders; then leverages the insights to inform future communications strategy., • Performs research and analysis of current communications trends and best practices – particularly in the areas of content, channel innovation, reputation management, driving business-based metrics, and SEO; synthesizes the information into actionable plans to drive communications excellence across the organization., • Leads through highly complex tasks with leadership discretion – often serving as a proxy for executive leadership on key issues; serves as a mentor to peers and team members and assists in their training and development., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 10 years of progressive experience in corporate communications, consulting and / or specific business area of focus related developing communications strategies, leading large-scale enterprise programs and delivering results within a complex matrix environment., • 6 years of experience presenting communications strategies and outcomes to C-level executives or board members., • Experience collaborating with key stakeholders, influencing senior leader decisions and managing work to achieve strategic goals. Experience in defining strategies to empower and equip leaders to be effective in interactions and communications with all stakeholders., • Strong business acumen in various areas to include business operations, communications industry practices and emerging trends and experience with application in a financial services and/or business operations environment., • Experience in leveraging data and insights to evidence the impact of communications programs on business objectives., • Experience and demonstrated results leading cross-functional, matrixed team, while also being sought after for mentorship and peer review, while helping others achieve personal and professional goals., • Broad understanding of the impacts to an organization resulting from large transformation efforts, acquisitions, divestitures, etc. to be able to guide the communications strategy. What sets you apart: • Experience supporting enterprise communications, public affairs, and marketing organizations, including executive-level communications and integrated campaign initiatives., • Experience at mid- to large-sized public relations agencies and/or management consulting experience., • Experience working for a Fortune 500 company, demonstrating the ability to navigate complex organizational structures and deliver results at scale., • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We’re building something new—and we’re looking for bold, creative, and strategic talent to help shape it. USAA’s Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether you’re a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, we’re enhancing how we serve the military community and their families—making every interaction more meaningful. As a strategic Account Manager supporting USAA - you’ll lead the development and delivery of integrated communications strategies that inform, engage and inspire. With a strong understanding of the financial services landscape, your part strategist, part storyteller and part project manager – deeply attuned to the business, its people, and the channels that matter. You’ll collaborate across Corporate Affairs and act as a connector—bringing strategic thinking, content savvy and rigor to every engagement. You’ll bring the ability to quickly understand business goals, navigate functional priorities and translate complex strategies into clear, actionable communications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: • Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics in support of enterprise strategic initiatives., • Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives. Serves as a key influencer and integrator of strategic objectives across the enterprise., • Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels, and publications. Measures the effectiveness of communications strategies to ensure objectives are met., • Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes, protect and enhance USAA's reputation, and engage the company's workforce., • Develops, manages and executes effective messaging, collateral, processes and strategies in support of business initiatives, craft key messaging for use with federal and local regulators., • Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise partners in the development of collateral to be used across all mediums, including print, web, email, video, and social media to help deliver the messages on the identified channels., • Maintains a command of USAA strategies and possesses in-depth knowledge of financial services industry issues and trends, and actively seeking to link those issues to ongoing or emerging employee, member and/or public communications opportunities., • In support of public affairs, leads and/or partners in the development and implementation of all communications to include crisis management, legislative, regulatory and litigation communications. Manages message development and builds relationships with third-party groups., • Develops and manages grassroots communications with influential groups. Develops relationships with the news media to leverage USAA's reputation., • In support of social media, partners with the Social Business team to plans, directs, and executes USAA's social media strategy to protect, sustain, and enhance USAA's reputation., • Develops and mentors junior team members., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's Degree in Communications, Journalism, Marketing, or a related degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree., • 8 or more years of progressively responsible experience in internal and/or external communications (including employee communications), preferably within the financial services industry to include media relations experience working with media outlets at national, regional or local levels., • Subject Matter Expert writing and editing skills and excellent verbal communication skills., • Subject-matter-expert knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required., • Subject-matter-expert level in communication industry practices and emerging trends required., • Experience in translating business objectives into integrated communication strategies and tactics that drive business performance., • Project management and collaboration experience including managing cross-functional projects from inception to completion. What sets you apart: • Experience in Financial Service communications and/or working within an agency model in an account management or producer role, • Strong Project Management skills and experience in PM Tools such as Workfront and/or Asana, • Enjoys collaborating cross-functionally to enhance business outcomes., • Experience in video, radio & photography production., • Experience shaping creative communications that are pointed at solving a business challenge., • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am CST to 10:00 pm CST with two days off. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our San Antonio office at 9800 Fredericksburg Rd San Antonio, TX 78288 for future insurance sales and customer service opportunities in March 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: * Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. * Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. * Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. * Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. * Maintain required Property & Casualty license and state registrations. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or GED equivalent * Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service. * Acquire and maintain Property & Casualty (P&C) license and state registrations, within 90 days of hire. (Training, Licensing and State registration fees paid for by USAA.) * Demonstrated communication, problem-solving, and critical thinking skills to effectively respond to routine member inquiries. * Effective time management and organizational skills. * Successful completion of a job-related assessment may be required What sets you apart: * 1 year of customer contact experience in a needs-based sales environment * 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face * US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 9:30am-6:00pm Work Schedule: 8hr shifts within the hours of 8:00am – 10:00pm CST USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes one weekend day. All work schedules for this role are 40 hours per week. Work schedules are assigned based on business need and are subject to change to ensure adequate coverage for our members. Salary: The hiring range for this position is: $45,010-$46,010 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: * Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). * Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. * Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. * Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. * Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. * Develop communication plans for customers and internal stakeholders. * Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. * Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. * Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. * Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. * Provide mentorship and guidance support for team and applicable business partners. * Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. * Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. * Experience in implementing and sustaining change/improvements (change champion). * Hands on experience with Process Mapping and Modeling and creating and validating process documentation. * Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. * Demonstrated experience with Lean, Business Process Management, or similar methodology. * Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: * P&C Litigation Claims Operations and/or Optimization experience. * 2+ years Manager, Claims Operations experience. * Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. * Proven ability to use analytical tools and data to inform business decisions. * Proven thought leader. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated mid-level Talent Acquisition Partner, in a full-cycle recruiting environment, you will be responsible for the development and maintenance of relationships and partnerships with hiring leaders, candidate pools, peer partners, and third-party vendors to deliver candidates for USAA's hiring needs. Develops and recommends recruiting strategies to proactively identify candidates and assemble a diverse pipeline of talent for open positions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office location. Relocation assistance is not available for this position. * Identifies and builds community partnerships to generate candidates in alignment with the organization's hiring and program objectives. * Develops and implements creative sourcing strategies to proactively identify candidates and assemble pipeline of talent for open positions. * Performs full life cycle recruiting using various recruitment methods. * Partners with internal and external partners to establish community networks and relationships in support of our military, diversity and/or college hiring requirements with minimal guidance. * Follows up and follows through on all submitted candidates in a timely manner and ensures that the Applicant Tracking System (Workday) is kept up to date in real time and maintains compliance with all Federal, State and Regulatory requirements. * Using defined job descriptions, develops compelling job posting descriptions to attract talent and strives to differentiate USAA from our competitors. * Keeps candidates continually advised with high-touch communication throughout the entire hiring process. * Negotiates salary per job requisition within approved range maintaining a fiduciary responsibility to the company. * Forecasts and handles talent pool size to fulfill workforce plans and hiring objectives. * Collaborates with hiring managers and/or coworkers through the recruiting processes to maintain compliance within external and internal regulatory agencies. * Builds candidate pools to meet hiring requirements through leveraging their technical expertise to identify sourcing and networking strategies and tools. * Consults with hiring leaders and internal partners to proactively identify strategies to understand business requirements and meet hiring requirements. * Serves as a resource to team members. * Applies knowledge of relevant human resources discipline(s), specifically employment law, policy and procedures. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. * 4 years of progressive work experience in staffing, general human resources, and/or account relationship management, to include knowledge of applicable employment laws. * Demonstrates understanding of recruiting methods and standard methodologies. * Knowledge of applicable policies and federal, state, and local employment laws and regulations. * Demonstrates knowledge and application of effective screening and interviewing techniques. * Proficient knowledge and use of Microsoft Office products and other software to support sourcing tools and techniques. What sets you apart: * Experience with in-house, full-cycle, corporate recruiting. * Experience recruiting using the Workday Recruiting applicant tracking system. * Experience using AI related recruiting tools. * US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $85,040.00 - $162,550.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Regulatory Reporting Senior, you will serve as a key contributor in the preparation, review, and analysis of reports compiled for regulatory agencies to include the FR Y-9C, FR Y-9LP, FR Y-11, FR 2314, and FFIEC 009/009a. You will be responsible for preparing highly technical components of the reports and/or schedules and conducting detailed reviews of reports and/or schedules prepared by other members of the team. You will also develop and maintain procedure documentation, assist in projects to automate and increase efficiencies, and support data and control testing. As a member of the Holding Company & Subsidiary Regulatory Reporting team within the Chief Accounting Office (CAO), you will support the research, implementation, and documentation of change initiatives resulting from updates to accounting requirements, regulatory requirements, product offerings, systems, and organizational structure. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Charlotte, NC. Relocation assistance is not available. What you'll do: * Prepare and review regulatory reports and underlying work-papers and calculations for accuracy and completeness, while assisting with proper interpretation of reporting requirements * Research and consult on complex reporting issues and respond to requests for reports and analytics * Plan and manage workflow of financial and regulatory reporting requests and requirement updates * Interact regularly with management, regulatory agencies, and business partners (i.e., internal and external audit, treasury, compliance and legal, etc.) to ensure appropriate discussion and execution of requisite actions * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: * Bachelor’s degree required; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree * 6 years’ experience preparing and delivering financial statements and regulatory reports in the financial services industry, a Bank Holding Company, or similar * Expert knowledge of applicable Microsoft Office applications including Excel * 4 years’ experience conducting research and preparing business and operational financial analysis * Strong knowledge of Generally Accepted Accounting Principles (GAAP) What sets you apart: * Certified Public Accountant (CPA) * Strong working knowledge of regulatory reporting rules and regulations and use of regulatory reporting platforms i.e. Axiom, etc * Utilization of financial management tools i.e. Oracle Cloud General Ledger (GL), etc * US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our San Antonio office as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: * Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. * Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. * Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. * Collaborate and set expectations with external and internal business partners to facilitate claims resolution. * Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. * Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. * Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or equivalent experience or GED * Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims * Ability to prioritize and multi-task while navigating through multiple business applications * Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire * Successful completion of a job-related assessment is required. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Bachelor’s degree Compensation range: The hiring range for this position is: $48,340 - $50,340. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. * Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. * Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. * Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. * Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. * Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management * Collaborates with specialists to evaluate and/or present solutions and related advice. * Follows defined training routines, effectively reports activity, and manages follow up and sustainment. * Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor’s degree) * 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. * Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. * Advanced knowledge of life insurance products to include term, permanent, and health solutions. * Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. * Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. * Knowledgeable in the applications of Agile processes and procedures. * Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current / Active FINRA Series 7 * Current / Active Life/Health license * CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations * 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. * Previous leadership experience with strong feedback delivery skills * Proven track record of coaching others and driving successful behaviors. * Working experience with Life, Health and Annuity products and ability to articulate complex concepts. * Experience building relationships and working in a matrixed environment. * Strong facilitation skills and experience building presentations. * Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: * Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. * Contributes to the achievement of Life Co. member, product, and financial goals through teams’ performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. * Conducts data analysis to influence strategy to achieve business outcomes. * Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. * Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. * Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. * Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. * Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. * Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. * Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. * Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor’s degree) * May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. * RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. * 8 or more years of related experience in financial services operations to include process improvement and business analysis. * 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. * Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: * US military experience through military service or a military spouse/domestic partner * Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) * Current Life and Health (Group 1) license * MBA or master’s degree in a financial or business-related field * CERTIFIED FINANCIAL PLANNER™ (CFP®) designation * 10 or more years of Retirement Planning and/or Annuity experience. * 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. * 3 or more years of direct leadership experience over other managers (leader of leaders) * RICP (Retirement Income Certified Professional) Designation * Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. This position can be based in one of the following office locations: San Antonio, TX, Phoenix, AZ, Chesapeake, VA, or Tampa, FL. Relocation assistance is not available for this position. The Inside Sr. Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. Tasks: * Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. * Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. * Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. * Identify coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. * Determine and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. * Maintain accurate, thorough, and current claim file documentation throughout the claims process. * Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. * Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. * Serve as an informal resource for team members. * Recognize and addresses jurisdictional challenges such as applicable legislation and construction considerations. * Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment travel with minimal notice during designated CATs. * Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. * Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: * High School Diploma or General Equivalency Diploma. * 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. * Developing knowledge of residential construction. * Working knowledge of estimating losses using Xactimate or similar tools and platforms. * Demonstrated negotiation, investigation, communication, and conflict resolution skills. * Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. * Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. * May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: • Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX), • Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.), • Experience handling water loss claims including water mitigation, water loss estimating and reconciliation, • Experience with full file ownership, • Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing), • Xactimate Level 1 and/or Level 2 certification, • Experience in a call center environment, • Currently hold an active Adjuster License, • Bachelor’s degree, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590 - $117,990. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; or Tampa, FL. Relocation assistance is not available for this position. What you'll do: * Identifies and manages existing and emerging risks that stem from business activities and the job role. * Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. * Follows written risk and compliance policies, standards, and procedures for business activities. * Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. * Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. * Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. * Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. * Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. * Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. * Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. * Supports workload surges and/or Catastrophe Operations as needed. * May act as an informal resource for team members with less experience. What you have: * High School or General Equivalency Diploma. * 1 year of injury adjusting experience. * 2 years of auto liability claims adjusting experience. * Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. * Proficient negotiation, investigation, communication, and conflict resolution skills. * Demonstrated time-management and decision-making skills. * Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. * Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. * Ability to exercise sound financial judgment and discretion in handling insurance claims. * Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. * Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: * 4 or more years auto liability/casualty adjusting experience. * 1yr Medical experience to include coding and billing or EMT. * Ongoing Professional Development with a focus on Insurance. * Bachelors degree or higher. * US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description About Circular Services: Circular Services is the largest privately held recycling and organics service provider in the U.S. It operates over 25 facilities serving major long-term municipal and commercial contracts. The mission of Circular Services is to keep valuable materials in circulation and minimize the cost and environmental impact of landfills. The company services municipal contracts with some of the largest and fastest growing cities in the U.S. including New York City, Austin, San Antonio, and Phoenix. About the Role: The Heavy Equipment Operator will safely operate heavy equipment, such as loaders and trucks, to manufacture compost and other soil amendments. Responsibilities: • Safely operate heavy equipment to move materials and feed shredders, grinders, and screens, • Load products onto roll-off containers or walking-floor trailers, • Complete and upload daily production reports, • Perform routine maintenance and safety checks on equipment, • Keep work areas clean, organized, and safe, • Follow all safety policies and report hazards right away, • Work closely with drivers, operators, and team members, • Take part in training to grow skills and improve performance, • Handle other duties as needed to support daily operations Minimum Job Qualifications: • High School Diploma or GED, • State issued driver's license, • One (1) or more years of experience with heady equipment required, • Ability to operate equipment with precision for loading, lifting, and transporting materials, safely and efficiently, • Conduct pre-operation inspections and perform minor maintenance, • Knowledge of load capacities, center of gravity, and safe lifting techniques to prevent tipping or equipment damage, • Identifying common mechanical issues and reporting malfunctions or damage for repairs Preferred Job Qualifications: • OSHA 10 or higher certificate, • Two (2) year or more years of experience operating grinders and/or shredders, • Experience in the compost industry preferred, • Basic awareness of federal, state, and local job site health and safety rules, regulations, and best practices, • Strong understanding of surroundings to operate safely near workers, vehicles, and obstacles, • Communicate effectively with team members and external customers, • Ability to quickly adjust methods or paths based on terrain, obstructions, or material behavior, • Committed to maintaining productivity and safety Working Conditions and Physical Requirements: Normal work environment is outdoors, with exposure to all weather conditions, dirt, high levels of noise, smells/odors and at times exposure to dangerous and/or toxic substances requiring necessary precautions, including PPE. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and reach with hands and arms. The employee is frequently required to walk; use hands to finger, handle, or feel; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics. Hours can range from Monday-Friday, 7am-5pm, including weekends, with some variations per business demands

Job DescriptionSalary: $125,000 - $165,000 JOB SUMMARY: The Senior Electrical Engineer will lead the design of the building's electrical systems, such as lighting, power, and specialty systems, and prepare electrical construction documents. JOB DUTIES: • Lead the design of power distribution, medium voltage and below., • Manage the creation and completion of accurate construction documents., • Prepare working construction document drawings, material listings, and specifications., • Review code requirements (i.e., compliance with NEC and energy codes), • Perform routine design tasks and work on varying portions of projects., • Work closely with the Project Manager to hold design within the established budget., • Use design software proficiently and can incorporate designs into project documents., • Research and apply building code, energy, regulatory, and industry code requirements., • Conduct field audits, survey existing conditions, and record information about building components, including lighting, switchgear, motors, and other electrical equipment., • Candidate must be willing to collaborate with multi-disciplined teams and be able to effectively work across multiple offices., • Comply with Companys Quality Control and Project Management procedures., • Promote a positive working environment in order to achieve the organizations goals. Work is performed in a Vestal Corporation office. PHYSICAL REQUIREMENTS: • Prolonged periods of sitting at a desk and able to operate a computer and other office equipment., • Must be able to move about the office to access office equipment and other office buildings within the Vestal office complex., • Bachelors degree in electrical engineering from an ABET-accredited university or similar is required., • 5+ years of experience is required., • EIT or PE is a plus., • Strong computer skills (e.g. Microsoft Office Suite, Revit, AutoCAD)., • Excellent written and verbal communication skills., • Spanish speaking is a plus., • Strong attention to detail, facilitation, team building, collaboration, organization, and problem-solving skills., • Requires effective time management skills, personal conduct, and change management abilities., • Some travel both domestic and international may be occasionally required., • Must have a valid passport or the ability to obtain., • Ability to effectively interact with co-workers, clients, vendors, and other business contacts., • Must comply with Vestal Corporations core values for the safe and efficient operation of the business and maintain sound relationships among and with employees.

Job Description We are currently hiring a Piping Superintendent in the San Antonio, TX area to oversee and manage the field execution of commercial mechanical projects. This position plays a key leadership role on projects ranging from basic commercial installations to large, complex systems involving plumbing, piping, and ductwork. The Superintendent ensures projects are delivered safely on time, within budget, and to quality standards, while fostering a collaborative and productive job site environment. Key Responsibilities: • Supervise and manage field activities for plumbing, piping, and sheet metal work on commercial mechanical projects., • Establish and enforce project objectives, policies, procedures, and performance standards within company guidelines., • Lead field manpower planning, scheduling, and productivity to ensure labor budget goals are met or exceeded., • Maintain regular communication and coordination with clients, project managers, subcontractors, and design teams., • Participate in and represent the company during project meetings, site walkthroughs, and strategic planning sessions., • Proactively identify and resolve issues related to cost, schedule, and quality., • Ensure compliance with all safety procedures and assist in implementing the company safety program., • Monitor and maintain high-quality standards for all installed systems, including domestic water, medical gas, piping, and ductwork., • Support and guide multiple foremen and field teams, mentoring where appropriate., • Collaborate closely with the project manager to align field performance with project goals., • Minimum of 10 years of experience in mechanical trades (plumbing, piping, or sheet metal)., • Minimum of 5 years of supervisory experience in commercial mechanical construction., • Strong proficiency in pipefitting and extensive knowledge of plumbing blueprints, specifications, and codes., • Thorough understanding of plumbing, piping, and ductwork installation methods and best practices., • Ability to manage and lead multiple crews and foremen across complex project scopes., • Strong interpersonal and communication skills, with the ability to interact professionally with clients, employees, and subcontractors., • Paid Vacation and Holidays, • Career Advancement & Ongoing Training Opportunities, • Technician Tool Account

Job Description The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START’s mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population – leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many – by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most. START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – the most effective cancer drug in medical history. Reporting to the Manager of Pharmacy & Laboratory Services, the Collaborations Coordinator, XenoSTART is a full-time position responsible for the comprehensive annotation, organization, and inventory of all XPDX models, including pathology confirmation, immunohistochemistry (IHC) profiling, genomic and transcriptomic sequencing, and other model integrity validation test results. This role also supports day-to-day communication with collaborators who have licensed or are actively utilizing XPDX models, and facilitates the coordination of related scientific operations under the supervision of the Manager of Pharmacy & Laboratory Services. Essential Responsibilities Model Annotation & Data Management • Maintain comprehensive and up-to-date records for all XPDX models, including pathology confirmation, immunohistochemistry (IHC) data, and other testing not specified along with the associated in vivo results., • Manage inventory of viable and non-viable model samples; track and escalate inventory shortages as needed., • Coordinate and track sequencing activities, prioritize models for sequencing, and act as the primary liaison between XenoSTART and third-party sequencing vendors., • Serve as the primary point of contact for all sample transfers not associated with in-study use or deliverables., • Manage communication with internal and external collaborators who license or utilize XPDX models., • Coordinate and report data generated through the in vivo rat program at XenoSTART., • Coordinate, organize, and report on relevant pathogen testing in alignment with current best practices., • Attend regular team meetings, provide project updates, and support cross-functional initiatives., • Bachelor’s degree from an accredited institution required; bachelor’s degree in life science or related field preferred., • Two (2) years of related experience required; experience in a research or scientific support setting preferred., • Strong organizational skills and high attention to detail required., • Proficiency with Microsoft Office suite required (Word, Excel, PowerPoint, Outlook)., • Ability to work independently while contributing to a fast-paced, team-oriented environment required., • Experience with data handling and record-keeping in a fast-paced environment strongly preferred., • Experience with FreezerWorks inventory tracking system strongly preferred., • Ability to be self-motivated and collaborative in a cross-functional, multi-location team environment strongly preferred. Physical & Travel Requirements: • Working Hours: On-site Monday through Friday, 7:30AM-4:30PM, • Sitting: Ability to sit for extended periods of time., • Standing: Ability to stand for extended periods of time., • Motor Skills: Ability to perform daily tasks requiring fine motor skills., • Range of Motion: Ability to utilize full range of motion (reaching, bending, etc.)., • Lifting: Ability to lift up to 40 pounds. Best-in-Class Benefits and Perks We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including: • Comprehensive health coverage: Medical, dental, and vision insurance provided, • Robust retirement planning: 401(k) plan available with employer matching, • Financial security: Life and disability insurance for added protection, • Flexible financial options: Health savings and flexible spending accounts offered, • Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided, • Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. More about The START Center for Cancer Research Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com. Ready to be part of a team changing the future of cancer treatment? Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionPCB Design Engineer PCB Design Engineer MUST BE WILLING TO RELOCATE near the San Antonio, TX AREA Position Overview We are seeking a skilled PCB Design Engineer to join our engineering team. The ideal candidate will be responsible for designing and developing printed circuit boards (PCBs) for various applications, ensuring functionality, reliability, and manufacturability of the products. This position plays a crucial role in the development of electronic systems. Key Responsibilities • Design and develop printed circuit boards (PCBs) based on project specifications and requirements., • Collaborate with cross-functional teams to define PCB design requirements and specifications., • Utilize PCB design software to create schematic diagrams and layout designs., • Conduct simulation and testing of PCB designs to ensure optimal performance and compliance with industry standards., • Provide support in the manufacturing process of PCBs, including troubleshooting and resolving production issues., • Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field., • Proven experience in PCB design and layout using industry-standard software tools., • Familiarity with Battery Management Systems (BMS) and their design considerations., • Understanding of manufacturing processes related to PCB fabrication and assembly., • Strong problem-solving skills and attention to detail. • Medical Dental and Vision, • 401k, • Endless Growth Opportunities!, • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 11/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job DescriptionAttorney Attorney (Personal Injury) Position Overview We are seeking an experienced Personal Injury Attorney to join our legal team. The ideal candidate will have a strong background in handling personal injury cases, advocating for clients and ensuring they receive the compensation they deserve. This role requires excellent negotiation skills, litigation experience, and the ability to manage complex cases effectively. Key Responsibilities • Represent clients in personal injury cases, providing legal advice and support throughout the legal process., • Conduct thorough legal research and prepare detailed case documentation and legal filings., • Negotiate settlements with insurance companies and opposing counsel to achieve the best outcomes for clients., • Manage all aspects of case files, including medical records review, depositions, and trial preparation., • Advocate on behalf of clients in court, presenting evidence and arguments effectively during trials., • Maintain communication with clients, keeping them informed about case developments and legal options., • Ensure compliance with legal standards and regulations throughout the case process., • Collaborate with medical professionals and experts to strengthen case arguments.Qualifications, • Jurisdictional license to practice law and admission to the state bar., • Bachelor's degree and JD from an accredited law school., • Minimum of 3 years of experience in personal injury litigation., • Strong litigation, negotiation, and communication skills., • Proven ability to manage cases and conduct legal research effectively., • Experience with insurance claims and settlement negotiations. PTO 401(k) Health Insurance & more • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 11/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job DescriptionElectrical Project Manager About Us We are a nationally recognized electrical contractor known for delivering complex, large-scale electrical solutions across commercial, industrial, and mission-critical sectors. With a legacy of excellence and innovation, we specialize in high-performance electrical systems for Hyper Scale data centers, manufacturing facilities, and other industrial environments. Position Overview We are seeking a seasoned Project Manager with proven experience in Hyper Scale data center and/or industrial electrical projects on manufacturing, semiconductors and/or water treatment facilities. This role demands a strategic leader who thrives in fast-paced environments, excels at cross-functional coordination, and ensures projects are delivered safely, on time, and within budget. Key Responsibilities • Lead planning, execution, and delivery of large-scale electrical projects (Hyper Scale data centers, industrial facilities), • Manage project budgets, schedules, and resource allocation, • Coordinate with clients, engineers, subcontractors, and field teams to ensure alignment and quality, • Oversee safety compliance, risk management, and change orders, • Drive continuous improvement in project delivery and client satisfaction, • Prepare and present progress reports to internal and external stakeholdersQualifications, • 5+ years of experience managing large electrical construction projects, • Direct experience with Hyper Scale data centers and/or industrial facilities (semiconductor, manufacturing, logistics, water treatment etc.), • Strong knowledge of electrical systems, codes, and construction methodologies, • Exceptional leadership, communication, and organizational skills, • Proficiency in project management software (e.g., Procore, MS Project, Primavera), • Bachelor's degree in Construction Management, Electrical Engineering, or related field preferred Vacation/PTO 1 Medical 2 Dental 3 Vision 4 401k 7 Bonus 6 Relocation 5 Telecommute 10 • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 11/05/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job DescriptionTax Manager Job Title: Tax Manager Job Location: Hybrid Job Salary: $140k ++ Requirements: 5+ Years of Public Accounting tax Experience - CPA or EA required A highly respected CPA firm is seeking a Tax Manager to lead complex engagements and provide strategic tax guidance to a diverse client base. This role offers the opportunity to work closely with business owners, executives, and high-net-worth individuals in a collaborative environment that values expertise and client service. Key Responsibilities: • Manage and review tax engagements for corporations, partnerships, and individuals., • Deliver proactive tax planning and consulting services., • Supervise and mentor staff and senior accountants., • Build and maintain strong client relationships, identifying opportunities for added value., • Stay current on tax law changes and contribute to firm-wide best practices.Qualifications:, • CPA license required., • 5+ years of public accounting experience with a focus on tax., • Strong technical knowledge of federal and state tax regulations., • Proven leadership and team development skills., • Excellent communication and client service abilities., • Proficiency in tax software and Microsoft Office Suite.Why Join Us?, • Work with a collaborative team that values integrity and innovation., • Exposure to diverse industries and complex tax issues., • Competitive compensation and benefits package. Benefits • Discretionary bonus program, • 9 paid holidays & Unlimited paid time off (PTO), • Flexible work environment, • Yearly gym allowance, • Medical, dental, and vision coverage, • 100% firm-paid short-term disability and life insurance, • 401(k) match • For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 12/09/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job Description The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process. ESSENTIAL DUTIES • Responsible for the sales and ongoing support of Kestra products, • Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives, • Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner, • Prepare quarterly Business Plans and present to Regional Sales Leadership, • Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures, • Attend key exhibits and conventions, as required, • Coordinate patient interaction with Clinical Advisors and Customer Care team, • Provide key feedback and information in a timely manner to appropriate internal stakeholders, • Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies, • Manage sales cycle from introduction to product delivery, • Build long-term partnerships from sales calls, • Manage pipeline of customers, • Proactively maintain positive client relationships, • Respond to client issues and complaints, • Maintain records and sales data, • Adhere to Pledge of Confidentiality o Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind., • Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations. Requirements Education/Experience Required: • 5+ years of successful medical device sales experience, • 3+ years of outside sales experience, • Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience, • Must reside in the assigned territory, • Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR), • Demonstrated strong business acumen, • Excellent written and verbal communication skills, • Familiarity of MS Office, including MS Teams, • Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to: • Documentation of vaccination and immunization status, • Completion of background check, • Completion of drug screening testing, • Review and agree to hospital policies and procedures • Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred, • Demonstrated understanding of Durable Medical Equipment (DME) process flow, • Knowledge of the cardiac care landscape and customer decision-making processes, • Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role. SUPERVISORY RESPONSIBILITIES: • None WORK ENVIRONMENT: • Fast paced field role, • Noise volume typical of being in the field or clinical setting, • Extended hours when needed, based on business needs, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS: • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle TRAVEL: • Frequent domestic travel by car and/or air required, up to 90% OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Benefits Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc. Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Compensation: An annual salary of $100,000, in addition to a bonus and uncapped commission, commensurate with experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

Job Description Job Description – Training Specialist BCOMM Constructors, a Primoris company, is currently looking for a bilingual (English/Spanish) training specialist. As a Training Specialist for BCOMM Constructors, a Primoris company, you will: • Contribute to training content and development related operation needs., • Organize and schedule training for new hire orientation, re-training of existing staff, implementation of new training initiatives, and changes to current processes., • Oversee the production and distribution of classroom handouts, instruction materials, aids, and manuals, • Deliver new hire orientation, as well as customer- or job-specific training courses., • Maintain training records., • 4 years of experience working in utilities or construction, • Must have a minimum of at least 2 years of experience either as a Trainer., • Must meet all requirements for obtaining OSHA 500 certification. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement. Powered by JazzHR 85SFonzRIu

Job Description Seneca Federal Health, LLC (SFH) provides solutions to federal health agencies that enable better health outcomes to those our federal customers serve. SFH is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Federal Health is hiring Licensed Clinical Social Workers (LCSW) to support our military customer. This is a remote position but will require two weeks of onboarding on-site in San Antonio, Texas. This position requires an active license to practice Clinical Social Work independently from a U.S. State, the District of Columbia, commonwealth, territory or jurisdiction. Responsibilities include but are not limited to: • Perform brief, evidenced-based virtual individual and/or group counseling for low to moderate acuity patients with acute mental health conditions in accordance with military health system model of behavioral health care., • Develop, monitor and documents comprehensive treatment plans to restore and rehabilitate patients with personal, emotional and/or mental illnesses. Consult reference material, for example the most current version of the Diagnostic and Statistical Manual for Mental Disorders (DSM), to identify symptoms, make diagnoses, and develop therapeutic or treatment plan., • Exercise clinical judgment in licensure area and proactively supports behavioral health service line in accordance with stated policies and procedures. Demonstrate skill in written and oral communication especially in case formulation and presentation., • Demonstrate an understanding of requirements and benefits of TRICARE and effectively communicate these to assigned caseload. Prepare and maintain convenience file, outpatient medical record, and inpatient record documentation in accordance with service and hospital SOPs. Prepare case summaries and other correspondence in a timely and effective fashion using approved electronic medical record., • Recommend hospitalization as applicable or determine a service member's fitness for duty; assess and complete Active Duty Profiles, Medical Evaluation Board (MEB), Military occupation/Mental Status Evaluations (MSE), command consultations, and other administrative processes from Air Force, Army, and Navy as required and prepare reports of such evaluations according to applicable regulations., • Attend staff meetings to provide case discussion, continuing education, and continuous quality improvement and safety. Such direction and interaction will adhere to Government and professional clinical standards and accepted clinical protocols. Performs other duties as assigned., • Update patients' charts/information within 72 business hours post appointment. Documentation for a high visibility or higher acuity patient shall be updated within COB to allow shared visibility to shared providers. Qualifications: • Master's degree (minimum) in social work from a school accredited by the Council on Social Work Education., • Minimum of 2 years post-graduate experience as a Clinical Social Worker using virtual platforms to performing bio-psychosocial evaluations; developing behavioral health treatment plans; administer Active Duty Profiles; Medical Evaluation Board (MEB) evaluations; fitness for duty determinations and providing psychotherapy., • Experience using virtual platforms, • A current, active, valid, unrestricted clinical license to practice Clinical Social Work independently, offered by a U.S. State, District of Columbia, commonwealth, territory or jurisdiction., • Preferred candidate will have experience as a Clinical Social Worker using virtual platforms within the Military Health System (MHS). Virtual health experience outside the MHS is acceptable., • Experience using MHS GENESIS Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Description JOB SUMMARY: The Code Compliance Officer performs a variety of routine and complex work in the interpretation and enforcement of adopted codes, ordinances, and related rules and regulations. The position is responsible for enforcing all the city codes not primarily enforced by the Police Department, and in particular, those codes pertaining to property use and maintenance and public nuisances. Position ensures the compliance of public nuisance abatements, property maintenance, abandoned and inoperable vehicles and other issues relating to the health, safety, and general welfare of the community for public and private residential, commercial and industrial property; demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; and performs related duties as required. Position works under the general guidance and direction of the Director of Community Development and/or leadership within the Community Development Services Department. ESSENTIAL JOB FUNCTIONS * Enforces city codes not primarily enforced by the Police Department. • Coordinates with the Community Development Director, Building Inspectors, Police Chief, Fire Chief and other departments as necessary to secure compliance with city codes when enforcement becomes necessary., • Performs systematic site inspections of properties and building structures to ensure compliance with all applicable city codes and regulatory requirements, to include zoning; enforces all aspects of city codes and ordinances., • Inspects commercial properties for sign permit approval conditions., • Investigate citizen complaints of code violations; investigate obvious code violations observed while patrolling the City or during site investigations; determine appropriate action to be taken; locate property ownership information and BCAD parcel information; research legal information for property owners, issue warnings, letters and citations as appropriate; conduct follow-up investigations and take additional actions until cases are resolved and files are closed., • Maintain complete records of all cases including ownership information; all communications and action taken with names, dates, and times, before and after photographs as needed, and copies of all other documents and information; maintains complete and updated information in the department records management system., • Organizes own work, sets priorities and meets critical deadlines., • Communicates information regarding violations, code requirements and necessary steps to correct for compliance. Consults with owners and occupants regarding provisions of city code. Communicates clear information with all persons regarding city code requirements., • Prepares case files for court actions including writing reports, maintaining inspection files, preparing chronologies and violation explanations. Develops procedural remedies with the municipal court prosecutor to effectively use the legal system when dealing with difficult or repeat code violation offenders., • Presents public nuisance cases or provides testimony to designated administrative boards or officers as needed or required., • Review, develop and recommend procedures, schedules and code changes as needed to make the code enforcement program more effective and efficient., • Provides information and answers questions from the general public, other agencies, and city departments regarding codes and enforcement issues., • Facilitates resolutions to code and non-code related issues., • High School Diploma or GED equivalent., • One or more years of increasingly responsible municipal code enforcement or equivalent experience or training that provides the required knowledge, skills and abilities and satisfies applicable state statutes., • Demonstrated experience with word processing and spreadsheet use on a personal computer., • Possess and maintain a valid Texas Class "C" driver's license., • Knowledge of code enforcement principles, practices and methods as applicable to local government; working knowledge of applicable laws, standards and regulations relating to various land use/zoning, nuisance and public safety codes., • Knowledge of applicable state, federal and local laws, rules, ordinances and regulatory standards applicable to code enforcement work and responsibilities., • Knowledge of investigative principles, methods, and techniques, as case management principles for the purpose of preserving evidence and establishing documentation and a written audit trail for legal purposes., • Knowledge of record keeping, report preparation, filing methods and records management techniques., • Ability to understand and utilize zoning maps, land use maps, plat maps and other documents related to real property., • Ability to understand and effectively interpret building plans., • Ability to effectively communicate, both orally and in writing, and to advise on standard compliance methods., • Ability to perform work with a minimum of supervision and to organize work, establish priorities, meet established deadlines, and follow up on assignments., • Ability to establish and maintain effective working relationships with those contacted in the course of work, including other city departments and outside agencies., • Ability to show courtesy, tact and sensitivity to individual differences when dealing with people who are hostile, difficult and/or distressed., • Ability to use personal computer., • Ability to independently prepare routine correspondence and memorandums., • Ability to understand and follow written and oral instructions. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: • Maintain effective audio-visual discrimination and perception needed for: 1. Making observations, 2. Reading and writing, 3. Operating assigned vehicles/equipment, 4. Assessing situations where compliance to codes and ordinances come into question, 5. Communicating with others • Effectively deal with personal danger which may include exposure to: 1. Confined or high work places, 2. Dangerous domestic and non-domestic animals, 3. Extremely loud noises, 4. Hazards associated with working near traffic, 5. Natural and man-made disasters, 6. Adverse weather conditions., 7. Working on level, slippery, sloping, unstable and muddy terrain, 8. Exposure to insects, noxious plants, reptiles (including snakes), etc., 9. Exposure to adverse hazardous conditions including mechanical, electrical, fume odor, dust/mist, chemical and toxic waste hazards and solid waste substances • Maintain Physical Condition appropriate to the performance of assigned duties and other responsibilities which may include the following: 1. Walking, crouching, crawling, bending, kneeling, twisting, reaching, balancing, 2. Moving signs, equipment, materials, debris, etc., 3. Climbing and ascending stairs/ladders/ramps, 4. Walking, standing or sitting for extended periods of time, 5. Push, pull, lift up to 25 pounds, 6. Operating assigned equipment/vehicle, 7. Proficiency demonstrations utilizing assigned equipment in varied conditions of climate, terrain and other adverse conditions under both stressful and non-stressful conditions. In the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health, and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly different from the employee's work assignments and continue through the recovery phase of the emergency. All employees must be prepared to work alternate work schedules, including overtime, and assume alternate scheduled days off if required. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Job Posted by ApplicantPro

Job DescriptionSECURITY CLEARANCE: TS/SCI with both Polygraphs is requiredPOSITION: Systems AdministratorREQUISITION: MAR.Texas-SysAdmins-102725LOCATION: San Antonio, Texas JOB DESCRIPTION:CSG is searching for a Systems Administrator (in San Antonio, TEXAS) to join an effort supporting: Enclave Services The Enclave Support Services Section consists of teams that provide support to all onsite and unclassified locations: • Customized on-site IT support, maintenance and solutions • Customized off-site IT support, maintenance and solutions to other enclave customers • Managing Division-level Enclave projects • Customized remote IT support, maintenance and solutions for Computer Network Operations, Cyber Security Directorate and other enclave customers. • Transitioning support for CNO/CSD and other Enclaves to Corporate Support (CEUS) or under DES management as appropriate CSG is searching for a Systems Administrator who can provides support for the implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Permanent Supportive Housing Case Manager Location: SAMMinistries at 1919 NW Loop 410 Reports To: Manager of Permanent Supportive Housing FLSA Status: Full-time/Exempt Approved By: Vice President of Supportive Housing Approved Date: January 2025 SUMMARY The Permanent Supportive Housing Case Manager is an experienced, social services professional responsible for providing high-quality, comprehensive, and intensive case management services to chronically homeless families residing in the community. The role of the Permanent Supportive Housing Case Manager is to build trusting relationships with program participants which will enable the participants to maintain housing and reach personalized goals. The Case Manager is dedicated to supporting and empowering participants utilizing evidence-based practices, including a Housing First philosophy, Motivational Interviewing, Harm Reduction, and Trauma Informed Care. The Case Manager collaborates with a wide range of service providers with the goal of assisting participants to achieve tenancy stability, increase financial independence, connect to wellness resources, and increase community integration. Supportive services are offered to best meet participant needs specifically in the areas of physical and/or mental health disability, domestic violence, and substance use. The overall goal is to maximize housing stability for the participants, and to put measures in place to prevent participants from returning to homelessness. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. • Provide case management services that facilitate client self-sufficiency and housing retention., • Ability to build positive and trusting relationships with diverse populations, particularly participants experiencing trauma, homelessness, physical and/or mental health disabilities, and substance use challenges., • Use evidence-based practices in service delivery, such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, Housing First, and Person-Centered Planning., • Provide field-based case management services in the areas of, but not limited to: independent living skills, community integration, connection to mainstream benefits, employment services, medical and mental health care, substance use treatment, and all other services needed to support participants in reaching their service plan goals., • Maintain on-going case load of 15-18 families participating in program by meeting with each participant on a biweekly basis., • Assist families in developing an Individualized Service Plan. Actively involve participants in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans. Refer participants to necessary services, and coordinate with other providers to help participants to access services and achieve goals set in his/her plan. Work toward strengthening each participant’s sustainability in permanent housing., • Conduct crisis assessment and provide appropriate interventions., • Work in collaboration with property management to help resolve any concerns or issues that may arise with participant to help participant remain stably housed., • Maintain necessary documentation, reports and statistics in the Homeless Management Information System (HMIS) database and enter all data within timeframes as set forth by the HMIS Data Quality Plan., • Plan and participate in community-building activities. Plan regular times to recognize participant achievements, encourage leadership, and implement other ways to help participants recognize and build on strengths., • Learn and model sound conflict resolution techniques for the purposes of mediating conflicts within the dynamic of participant to landlord relationship., • Assist with orienting new clients and exiting departing clients, ensuring adequate transition, referrals, and continuity of care., • Identifies opportunities for volunteers., • Other duties as assigned. SUPERVISORY RESPONSIBILITIES n/a QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous case management experience and working knowledge of local resources and social services available are highly desirable. Excellent time management skills and the ability to effectively communicate both orally and written is essential. A valid Texas Driver’s License, a reliable motor vehicle, and liability insurance is also needed. The individual must have a high level of energy, creativity and flexibility. EDUCATION and/or EXPERIENCE This position requires a Bachelor’s Degree. Degrees in social work, human services, or other related fields are preferred, but not required. At least 2 years of case management experience, and experience using HMIS is preferred. Extensive work history with at-risk populations and crisis intervention is a must. LANGUAGE SKILLS Bilingual (English/Spanish) is preferred. MATHEMATICAL SKILLS Basic mathematical skills required to adequately fulfill job duties, including but not limited to the ability to calculate figures and amounts such as addition, subtraction, division, percentages. Budgeting skills are also required. REASONING ABILITY Case manager must be sensitive to the dynamics associated with homelessness and at-risk populations. The case manager must possess excellent judgment and the ability to manage crisis appropriately. CERTIFICATES, LICENSES, REGISTRATIONS Class C driver's license. Licensed social worker or equivalent licensure desirable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands inherent in this position include but are not limited to sitting for long periods of time, use of computer equipment, operation of a motor vehicle, walking, climbing stairs, bending, stretching and lifting up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment for this position is primarily indoors, with occasional outdoor activity required for supervision/participation in community events. Operating an agency motor vehicle may also be required on occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires some weekend and evening hours. The noise level in the work environment is usually moderate.

Job Description Job Title: Transitional Housing/Rapid-Re-Housing Case Manager Location: SAMMinistries Transitional Living & Learning Center Reports To: Transitional Services Program Manager FLSA Status: Exempt Prepared By: Lindsay Minarovic, LCSW-S Approved Date: September 2024 Salary Range: $43-46K SUMMARY: The Transitional Housing/Rapid Re-Housing (TH/RRH) Case Manager is an experienced social service provider who assists families who are actively or were recently fleeing domestic violence. The families may live at the SAMM Transitional Living & Learning Center (TLLC) and will soon move into permanent housing. The TH/RRH Case Manager works collaboratively with families to develop goals and objectives to help them obtain and remain in permanent housing, increase their skills and/or income, learn domestic violence prevention skills, and help them achieve greater self-determination. The Case Manager provides information and referrals to community resources and other organizations relevant to the resident’s service plan and goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. • Provide case management services that facilitate client self-sufficiency, housing goals, and life-skills education, • Ability to build positive and trusting relationships with diverse populations, particularly participants who have experienced trauma, domestic violence, homelessness, physical and/or mental health disabilities, and substance use challenges, • Attend training for, and utilize evidence-based practices in service delivery, such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, Housing First, and Person-Centered Planning., • Attend Home Visit Safety Training, and utilize the safety practices in daily work., • Work with clients who are living in the TLLC (TH), as they prepare to live in a RRH rental unit in the community., • Continue working with clients who have moved into RRH rental units in the community by conducting home-visits., • Offer guidance to clients through their housing search, lease application, and moving process., • Conduct BioPsychoSocial Assessments and collaboratively assist residents in the development of Individual Service Plans; to include goals for housing stability, increased skills and/or income, and personal self-enrichment. Actively involve residents in the design and delivery of supportive services., • Refer participants to necessary services and coordinate with other providers to help participants to access services and achieve goals set in the Individual Service Plan., • Provide education on domestic violence prevention and complete Safety Plans with survivors of domestic violence., • Maintain on-going case load of 22-26 families participating in the program by meeting with each participant on a weekly, biweekly or monthly basis (determined collaboratively with the Program Manager)., • Encourage Residents to attend psychoeducational groups that focus on the life-skills necessary for healthy relationships, long-term financial empowerment, overall health, and housing stability., • Identify barriers, problem-solve, and work with clients to find solutions to those barriers pertaining to their goal achievement., • Work in collaboration with other professionals, agency staff, and volunteers, to include property managers and other housing service providers across the community, • Attend weekly Staffing Meetings to review resident progress, problem-solve, and plan services, • Maintain necessary documentation, reports, and statistics on internal databases as well as in the Homeless Management Information System (HMIS) database. Enter all data within timeframes as set forth by the HMIS Data Quality Plan and SAMM requirements., • Must be available to assist with the facilitation of some occasional evening and weekend events at the TLLC facility, • Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous case management experience and working knowledge of local resources and social services available are highly desirable. Excellent time management skills and the ability to effectively communicate both orally and written is essential. A valid Texas Driver’s License, a reliable motor vehicle, and liability insurance is also needed. The individual must have a high level of energy, creativity and flexibility. EDUCATION AND/ OR EXPERIENCE • The position requires a Bachelor’s Degree from a 4-year college or university, preferably in social work, or in another behavioral science, and at least 2 years’ case management experience, preferably with clients experiencing homelessness, or with other highly vulnerable populations., • Must possess strong written and verbal communication skills, and demonstrate ability to maintain current and complete case documentation, • Experience working with survivors of domestic violence preferred LANGUAGE SKILLS Bilingual (English/ Spanish) is preferred MATHEMATICAL SKILLS Basic mathematical skills required to adequately fulfill job duties, including but not limited to the ability to calculate figures and amounts such as addition, subtraction, division, percentages. Budgeting skills are also required. REASONING ABILITY The case manager must possess excellent judgment and the ability to handle crises appropriately. Case Manager must be sensitive to the dynamics associated with homelessness and other trauma. CERTIFICATES, LICENSES, REGISTRATIONS Class C driver's license. Licensed social worker or equivalent licensure desirable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands inherent in this position include but are not limited to sitting for long periods of time, use of computer equipment, operation of a motor vehicle, walking, climbing stairs, bending, stretching and lifting up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work environment for this position is partially at the Transitional Living & Learning Center, and partially conducting home-visits out in the community, meeting with clients indoors, with occasional outdoor activity required for supervision/participation in community events. Operating an agency motor vehicle may also be required on occasion, but primarily the Case Manager’s own personal vehicle. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires some weekend and evening hours. The noise level in the work environment is usually moderate. TO APPLY: Submit your resume via the SAMMinistries hiring portal. Please include 3 references at the end of your resume. References should be individuals you have worked with in a professional capacity (no personal friends or family).

Job Description Job Title: Permanent Supportive Housing Case Manager Location: SAMMinistries at 1919 NW Loop 410 Reports To: Manager of Permanent Supportive Housing FLSA Status: Full-time/Exempt Prepared By: Naomi Nussbaum Approved By: Vice President of Programs Approved Date: January 2025 SUMMARY The Permanent Supportive Housing Case Manager is an experienced, social services professional responsible for providing high-quality, comprehensive, and intensive case management services to chronically homeless individuals residing in the community. The role of the Permanent Supportive Housing Case Manager is to build trusting relationships with program participants which will enable the participants to maintain housing and reach personalized goals. The Case Manager is dedicated to supporting and empowering participants utilizing evidence-based practices, including a Housing First philosophy, Motivational Interviewing, Harm Reduction, and Trauma Informed Care. The Case Manager collaborates with a wide range of service providers with the goal of assisting participants to achieve tenancy stability, increase financial independence, connect to wellness resources, and increase community integration. Supportive services are offered to best meet participant needs specifically in the areas of physical and/or mental health disability, domestic violence, and substance use. The overall goal is to maximize housing stability for the participants, and to put measures in place to prevent participants from returning to homelessness. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. • Provide case management services that facilitate client self-sufficiency and housing retention., • Ability to build positive and trusting relationships with diverse populations, particularly participants experiencing trauma, homelessness, physical and/or mental health disabilities, and substance use challenges., • Use evidence-based practices in service delivery, such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, Housing First, and Person-Centered Planning., • Provide field-based case management services in the areas of, but not limited to: independent living skills, community integration, connection to mainstream benefits, employment services, medical and mental health care, substance use treatment, and all other services needed to support participants in reaching their service plan goals., • Maintain on-going case load of 13-17 individuals participating in program by meeting with each participant on a weekly basis., • Assist individuals in developing an Individualized Service Plan. Actively involve participants in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans. Refer participants to necessary services, and coordinate with other providers to help participants to access services and achieve goals set in his/her plan. Work toward strengthening each participant’s sustainability in permanent housing., • Conduct crisis assessment and provide appropriate interventions., • Work in collaboration with property management to help resolve any concerns or issues that may arise with participant to help participant remain stably housed., • Maintain necessary documentation, reports and statistics in the Homeless Management Information System (HMIS) database and enter all data within timeframes as set forth by the HMIS Data Quality Plan., • Plan and participate in community-building activities. Plan regular times to recognize participant achievements, encourage leadership, and implement other ways to help participants recognize and build on strengths., • Learn and model sound conflict resolution techniques for the purposes of mediating conflicts within the dynamic of participant to landlord relationship., • Assist with orienting new clients and exiting departing clients, ensuring adequate transition, referrals, and continuity of care., • Identifies opportunities for volunteers., • Other duties as assigned. SUPERVISORY RESPONSIBILITIES n/a QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous case management experience and working knowledge of local resources and social services available are highly desirable. Excellent time management skills and the ability to effectively communicate both orally and written is essential. A valid Texas Driver’s License, a reliable motor vehicle, and liability insurance is also needed. The individual must have a high level of energy, creativity and flexibility. EDUCATION and/or EXPERIENCE This position requires a Bachelor’s Degree. Degrees in social work, human services, or other related fields are preferred, but not required. At least 2 years of case management experience, and experience using HMIS is preferred. Extensive work history with at-risk populations and crisis intervention is a must. LANGUAGE SKILLS Bilingual (English/Spanish) is preferred. MATHEMATICAL SKILLS Basic mathematical skills required to adequately fulfill job duties, including but not limited to the ability to calculate figures and amounts such as addition, subtraction, division, percentages. Budgeting skills are also required. REASONING ABILITY Case manager must be sensitive to the dynamics associated with homelessness and at-risk populations. The case manager must possess excellent judgment and the ability to manage crisis appropriately. CERTIFICATES, LICENSES, REGISTRATIONS Class C driver's license. Licensed social worker or equivalent licensure desirable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands inherent in this position include but are not limited to sitting for long periods of time, use of computer equipment, operation of a motor vehicle, walking, climbing stairs, bending, stretching and lifting up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment for this position is primarily indoors, with occasional outdoor activity required for supervision/participation in community events. Operating an agency motor vehicle may also be required on occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires some weekend and evening hours. The noise level in the work environment is usually moderate.

Job Description The Military Therapist will provide quality psychotherapeutic services to all patient and their families; to serve as a member of interdisciplinary team supporting the organization's treatment program and philosophy and assure the deliverance of quality treatment to patients and their families. It is the responsibility of the Military Therapist to provide initial and ongoing assessment of each client to determine the most effective and useful counseling in treatment of their emotional and/or substance abuse problems. Essential Duties: • Perform comprehensive psychosocial assessment for mental health, substance abuse, co-occurring disorders, domestic violence and medical needs. Conduct follow-up as appropriate based on results of evaluation., • Provides daily therapy sessions in a group. Document in client records according to established protocol, including submitting reports as needed., • Completes Master Treatment plans as required., • Maintain client records, including all mandated agency forms in accordance agency policy, state confidentiality and HIPPA laws. Keep all records and information confidential. Maintain confidentiality regarding privileged administrative and client information in a professional manner., • Develops and implements therapeutic treatment plans in concert with the interdisciplinary treatment team., • Demonstrates sound application of Cognitive Behavioral Theory and methodology., • Develops and coordinates an individualized discharge plan for the patient by utilizing treatment team and written chart information to determine the patient's aftercare needs., • Attends regular treatment team meetings to provide perspectives to total case management of the patient by discussing progress notes charts and communicating any state or local agency legal requirements with the interdisciplinary team., • Plans and prepares required activities for patients with the interdisciplinary treatment team., • Maintains the confidentiality of sensitive information., • Performs related duties, as requested. Education and/or Licensure – Master’s degree in social work or equivalent in a recognized mental health field. Texas Licensed LCSW, LPC, LMFT, required. Must be CPT, PE, or EMDR trained/certified. Experience – Experience in inpatient setting preferred; skills in case management, time management, and crisis intervention common to acute psychotic as well as to non-violent crises intervention practice. Knowledge of acute psychological disorders; advanced principals of abnormal psychology as specifically applied to adults; familiarity with follow-up resource service available; skills in conducting family group therapy. Additional Requirements – Must obtain and maintain approved CPR certification and Management of Assaultive Behavior training including restraint and seclusion policies prior to assuming patient care responsibility. Knowledge Skills and Abilities • Knowledge of psychiatric and addictive disease diagnoses and treatment; flexibility; teaching or training skills helpful; understanding of, or ability to understand, DSMIV methodology., • Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel and the ability to type a minimum of 30 words per minute., • Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards., • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups., • Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure with minimal supervision., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization, • Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines., • Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities., • Must be able to work productively with other department heads and personnel., • Ability to work with professionals from many outside partners and organizations., • Usually works forty (40) hours per week, including weekends., • Ability to successfully manage conflict, negotiating “win-win” solutions., • Must be able to multi-task, prioritize with strong time management skills., • Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips., • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another, • Health Insurance, • Vision Insurance, • Dental Insurance, • 401K Retirement Plan, • Healthcare Spending Account, • Dependent Care Spending Account, • PTO Plan with Holiday Premium Pay, • Life Insurance (Supplemental Life, Term, and Universal plans are also available.), • Short and Long-Term Disability (with additional buy-in opportunities)

Job Description As the Horizontal Directional Bore Operator/Locator, you possess a high level of expertise in locating and product support equipment, as well as running horizontal/directional drill rigs prefer 9X13 Vermeer horizontal directional drill rig. You will have experience performing all duties of a Horizontal Directional Bore Operator/Locator and will have advanced skills in horizontal directional boring. As the lead, you will supervise employees on how to operate a horizontal directional bore machine and locating box. Your overall goal is to strive for optimal production while working safely and performing quality work. Qualifications and Experience Required: * • 2 + years of verifiable directional bore experience., • CDL Class A/B with Tanker Endorsement, • Experience with different size Vermeer or Ditch Witch units., • Practical experience of underground construction for gas. City, county and state clearance code. knowledge and related., • Practical working experience of underground construction, • Knowledge of utility industry safety practices and requirements., • Knowledge of utility depths and placement practices and procedures., • Excellent verbal and written communication skills., • Ability to effectively supervise a 2 man crew independently., • Ability to read and understand maps, drawings and diagrams for project build process., • Ability to work outdoors in all weather conditions., • Ability to handle stressful situations and come up with solutions in a timely manner., • Ability to use a computer/smart phone/tablet., • Ability to lift and carry up to 50 lbs. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.About Primoris Primoris Services Corporation (Primoris) is ranked in the top 10% of the prestigious Top 600 Specialty Contractors List by Engineering News Record (ENR), having built projects throughout the United States as well as Latin America, South and Central America, and Southeast Asia. IND1 Powered by JazzHR ukcO5BLLoV

Job Description Inpatient Therapists Needed To provide therapeutic treatment services to patients, provide complete psychosocial assessments, crisis intervention, individual, family, group counseling, and timely and appropriate discharge planning/case management based on known or anticipated needs. Participate actively in patient care, treatment in a multi-disciplinary treatment setting with early adult to late adult age patients. Treatment planning and treatment resulting in interventions to alleviate psychiatric symptoms and functional impairment. • Demonstrate the ability to identify, assess, counsel and effectively intervene with medically and psychosocially complex patients with the ability to understand complex dynamics related to the clinical situation., • Successfully utilize therapeutic counseling methods such as crisis intervention, psychosocial support, brief goal-directed therapy, group therapy, and/or other appropriate therapeutic methods that may be appropriate to the clinical situation., • Complete a psychosocial assessment that includes social, economic, cultural, age-related and behavioral factors, history of child, elder or domestic abuse, prior psychiatric or substance abuse treatment, family and social support systems and all other available resources as appropriate to the clinical situation., • Collaborate effectively with the healthcare team, patients and families and relevant community resources to develop and implement and individualized plan of care., • Continue to monitor and evaluate the plan of care, options and available services throughout the hospital stay to effectively meet the patient and family needs. Reassess the plan of care as status changes., • Maintain extensive knowledge of federal, state and local assistance programs and community resources that affect patient needs., • Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient / families ability to accept referrals., • Educate and advocate for patients and families to enhance their ability to make informed decisions regarding medical care, discharge planning, advance directives and end of life care including actively participating in the guardianship process when appropriate., • Demonstrate a knowledge of reimbursement systems, the ability to educate patients and families regarding payer requirements / coverage for post-acute care services and the ability to effectively advocate on behalf of the patient to obtain authorizations for continued care as appropriate., • Demonstrate knowledge and ability to conduct psychotherapy groups based on a CBT, DBT, and trauma models., • Provides accurate, timely and appropriate documentation of all social work interventions in the medical record per regulatory policies and procedures., • Demonstrate appropriate professional practice, maintaining respect for confidentiality for all patient care. Requirements • Master's Degree in Social Work, Counseling, Psychology, or other Behavioral Health field., • Current Texas State License (LCSW, LMSW, LPC, LPC-Associate), • Experience working in a mental health clinic or other behavioral health setting., • Knowledge of evidence-based practices utilized in clinical interventions., • Experience in assessments and treatment of different age groups. 401K, Medical/Dental insurance, FMLA and Short-Term Disability • Health Insurance, • Vision Insurance, • Dental Insurance, • 401K Retirement Plan, • Healthcare Spending Account, • Dependent Care Spending Account, • PTO Plan with Holiday Premium Pay, • Life Insurance (Supplemental Life, Term, and Universal plans are also available.), • Short and Long-Term Disability (with additional buy-in opportunities)

Job DescriptionThe Plumbing Designer will be responsible for designing plumbing systems for various commercial buildings, performing necessary calculations and ensuring compliance with industry codes and standards. You will coordinate with multidisciplinary teams, support project managers in delivering projects on time and within budget and participate in design meetings and site visits. Minimum Qualifications • Associate’s degree along with being a Certified Plumbing Designer (CPD) is preferred., • At least 4 years of experience in plumbing design, specifically in Municipal/Aviation, Education, Healthcare and Commercial Office sectors., • Proficient in the design and production of construction documents (plans, and calculations for a variety of building projects, specifications and cost estimates, preferred)., • Construction administration experience (RFIs, submittal reviews, site visits and change order reviews, preferred)., • Working knowledge of building and plumbing codes, including NFPA standards., • Valid Texas Driver’s License with acceptable Motor Vehicle Record (MVR) and background check is required., • Travel is required. Typical Duties • Design plumbing systems including domestic water, sanitary, storm, natural gas, lab/medical, gas/vacuum, specialized waste systems and performance-spec fire protection in all sizes of commercial buildings with direction from senior staff., • Perform pressure loss, pump head, roof drain, fixture unit, water heater and all other necessary calculations to support system design., • Follow direction from senior staff, follow design standards and coordinate work efforts with multi-disciplinary engineering teams., • Work with project managers to complete projects on schedule and within budget, • Attend design meetings., • Assist in construction site visits and field surveys to verify code compliance, construction progress and as-built conditions., • Record meeting minutes and create site observation reports., • Collaborate with all business lines to ensure compliance with all timelines., • Performs other duties, tasks and special projects as assigned. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, education verification and drug test. Interested candidates should submit their resume, with salary requirements, via our career portal on our website at or contact us directly at (210) 679-4879 with any questions. Equal Employment Opportunity Employer M/F/D/V

Job DescriptionSalary: $165,000 - $190,000 JOB SUMMARY: The Director of Mechanical Building Systems will provide overall leadership to the Mechanical Building Systems department. JOB DUTIES: • Subject Matter Expert (SME) for Mechanical Building Systems., • Meet with Owners and Design-Build Contractors to glean mechanical functional and program requirements and select/develop simple and elegant mechanical systems to satisfy those requirements., • Perform field observations and obtain information on existing conditions on select projects., • Provide proactive coordination with other design disciplines on select projects., • Lead mechanical engineer for select projects; including supervising assigned mechanical drafting and engineering resources assigned to the Project., • Perform mechanical analysis, studies, detailed designs, calculations, schedules, inspections on specific projects., • Prepare and/or review mechanical specifications., • Prepare and/or review mechanical construction cost estimates., • Prepare monthly reports for mechanical work., • Tailor and assign mechanical team members to select mechanical projects., • Actively identify and manage risk for clients and the Company., • Weekly review of Mechanical Building Systems Team staff member timesheets to verify proper coding., • Track progress and productivity of the work of the Mechanical Building Systems Team., • Overseeing and sealing mechanical building systems work., • Prepare mechanical scope or work, deliverables and man-hour budgets, and design schedule for select engineering proposals., • Contribute to mechanical change management/control., • Contribute to monthly mechanical project controls reports., • Comply with Companys Quality Control and Project Management procedures., • Promote a positive working environment in order to achieve the organizations goals. Work is performed in a Vestal Corporation office. PHYSICAL REQUIREMENTS: • Prolonged periods of sitting at a desk and able to operate a computer and other office equipment., • Must be able to move about the office to access office equipment and other office buildings within the Vestal office complex., • This position frequently communicates with others and must be able to exchange accurate information., • Bachelors degree in Mechanical Engineering from an ABET accredited program is required., • Minimum 15 years of experience in Mechanical Engineering is required., • Minimum 10 years of experience as Principal Mechanical Engineer., • Professional Engineering License (PE) is required., • Expert knowledge in standard engineering techniques and procedures., • Strong knowledge of design codes (ASHRAE, ASME, ANSI, PIP, IBC, IMC etc)., • Some familiarity with Sanitary Design including 3A standards and CGMP., • Strong familiarity of HVAC and plumbing/piping materials and equipment preferred., • Strong computer skills (e.g. Microsoft Office Suite). Strong familiarity with REVIT (strongly preferred), • Excellent written and verbal communication skills., • Experience with leading the discipline design for large projects and delegating work tasks to team members., • Ability to lead execution of work and resolve issues in a team environment., • Demonstrated critical thinking skills, ability to work methodically and analytically in a quantitative problem-solving environment., • Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills., • Ability to perform quality reviews for detailed engineering documents and specifications., • Some travel both domestic and international may be occasionally required., • Must have a valid passport or the ability to obtain., • Requires effective time management skills, personal conduct, and change management abilities., • Ability to effectively interact with co-workers, clients, vendors, and other business contacts., • Must comply with Vestal Corporations core values for the safe and efficient operation of the business and maintain sound relationships among and with employees.

Job Description Job Summary Calibration Technicians are responsible for completing a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards. This position is mobile, based out of a ADAS mobile Unit van. Roles & Responsibilities • Customer service focused, ability to develop relationships and deliver operational consistency, • Perform static and dynamic ADAS Calibrations on foreign, domestic and EV (electric) vehicles onsite at customer locations, • Troubleshoot complex calibration repairs, • Test drive vehicles after repairs are completed, • Adequately explain ADAS calibration specifications and repair planning needs; to include collision repair center personnel, insurance adjusters, and direct customers, • Basic knowledge of how to remove and install vehicle parts Example: Bumper, trim panels, mirrors, • Complete pre and post scans with OE and/or aftermarket tools, communicate outcome effectively, • After training completion, must be able to complete static and dynamic calibrations per OE specifications, • Responsible for ensuring tooling software updates are completed immediately, • Accountable for assigned inventory (including vehicles, mobile devices, laptops, OE scan tools, VCI, other equipment provided), • Complete assigned training and certifications, • 1-year automotive repair experience preferred but not required, • Automotive repair experience preferred but not required, • Trade school experience a plus, • ASE or I-CAR certifications a plus, • Ability to learn and understand collision repair processes and terminology, • Successfully complete Protech ADAS Calibration Training, • Understanding of technology & basic software programs, • Ability to learn Aftermarket and OEM diagnostic scan tools and factory software, • Knowledge and ability to use computers, mobile devices, and related technology efficiently, • Travel may be required for continuing education and certification training, • Must be at least 21 years of age, • Must have a valid drivers license, • Ability to pass a background check, • Must be able to lift 60 pounds independently, • Travel may be required for continuing education and certification training, • Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping, • Requires frequent driving of company and customer vehicles, • Extensive travel within assigned area is expected, • May have exposure to fumes, dust, and chemicals, • Ability to work in a shop environment in inclement weather, • Required to wear PPE to include but not limited to facial covering, eye protection, gloves

Job Description Company Info Circular Services, the largest privately held recycling and organics provider in the U.S., strengthens this mission through its national scale and long-term municipal partnerships. It operates over 25 facilities serving major long-term municipal and commercial contracts. The mission of Circular Services is to keep valuable materials in circulation and minimize the cost and environmental impact of landfills. The company services municipal contracts with some of the largest and fastest growing cities in the U.S. including New York City, Austin, San Antonio, and Phoenix. Generate Upcycle, now part of Circular Services, is a leading organics recycling and composting provider dedicated to helping people and communities contribute to something greater. Generate Upcycle expands access to composting for homes, businesses, and municipalities, managing a wide range of organic materials—including yard waste, food waste, and biosolids—through advanced grinding, blending, and aerated composting systems that produce high-quality compost. Together, Generate Upcycle and Circular Services deliver a unified, mission-driven platform for sustainable resource recovery, offering communities reliable, environmentally responsible recycling and organics solutions nationwide. About the Role: The Lead Mechanic will support a team of mechanics, coordinate repair schedules, manage parts inventory, and communicate with operations staff to minimize downtime. The position will also perform routine maintenance and servicing of equipment and trucks, including but not limited to diagnostics, inspections, parts replacement and system overhauls. • Planning and scheduling services needed for site, including other sites, • Directing and monitoring other mechanics activities and ensuring the completion of scheduled maintenance, • Order parts and interact with vendors to ensure all equipment is serviced/repaired in a timely and safe manner, • Provides reports to Site Manager documenting mechanic activities and work log, and ensure all the site’s mechanical needs are met, • Inspecting trucks, cranes, bulldozers, and other heavy equipment for proper performance., • Diagnostics using computerized testing equipment, • Enter data in maintenance management system, • Cleaning, lubricating, and conducting routine services, • Cleaning and servicing of machine attachments, such as winches, blades and side booms., • Perform major repairs when necessary, • Report damaged or faulty equipment, including safety concerns/hazards or defects to leadership on site when identified, • Perform emergency repairs in the field, • High school diploma or GED preferred, • Five (5) or more years’ experience with heavy equipment maintenance required, preferably in the compost industry, • Advanced knowledge of diesel and gas engines, welding, brakes and hydraulics, • Advanced knowledge of federal, state, and local job site health and safety rules, regulations, and best practices, • Ability to perform complex repairs and preventative maintenance on equipment, • Strong troubleshooting and diagnostic abilities using both manual and computerized tools, • Proficiency with tools, machinery, and repair equipment, • Ability to delegate tasks and oversee job completion with efficiency and accuracy, • Strong decision-making under pressure, especially in time-sensitive repair situations, • Ability to prioritize work orders and manage shop workflow, • Recordkeeping skills for maintenance logs, inventory, and service histories, • Ability to use company maintenance software, • Excellent verbal and written communication skills with internal and external customers, • Time management and multitasking in a fast-paced environment Normal work environment is indoors and outdoors, with exposure to all weather conditions, dirt, high levels of noise, smells/odors and at times exposure to dangerous and/or toxic substances requiring necessary precautions, including PPE. The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of the job. • Position requires the use of personal protective equipment (PPE) including, but not limited to, hearing protection, safety-toed boots, utility gloves, hard hat, reflective vest, and safety glasses., • Manual dexterity and hand-eye coordination necessary to utilize tools and other equipment necessary to perform job duties, • Auditory and visual acuity to monitor surroundings, equipment sounds, and safety signals (with or without corrective devices)., • Frequent walking, standing, bending, stooping, climbing, and kneeling required in outdoor and uneven terrain environments., • Tolerance to work in environments with strong odors, dust, humidity, and varying weather conditions (hot, cold, wet), and handle oils, fuels and other necessary liquids/chemicals. Pay Rate: $30-33, $1.50 increase after 90-180 days Hours can range from Monday-Friday, 7am-7pm, including weekends, with some variations per business demands. Work location/setting: • Paid Parental Leave, • Health insurance, • Dental insurance, • Vision insurance, • Life Insurance, • HSA/ FSA, • Paid time off, • Employee Assistance Program, • 401k matching, • Tuition Reimbursement EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.