Research & Development Project Coordinator
4 days ago
Orlando
Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Health insurance, • Paid time off Working closely with the Director of R&D and cross-functional partners, the R&D Project Coordinator supports daily operations of the R&D facility, manages project deliverables, and actively participates in product development activities including prototyping, equipment testing, and taste testing. This role requires a strong understanding of the product development lifecycle, product safety and regulatory fundamentals, supplier collaboration, and cost awareness to support successful launches and product optimization initiatives. This is a full-time, Orlando-based role. Travel is limited and primarily local, occurring between the R&D facility, corporate office, and company stores within the Orlando market. Essential Functions • Support new product development from initial concept through final formulation, including testing, documentation, and presentations, with an emphasis on Limited Time Offers (LTOs), menu platforms, and innovation calendar execution., • Assist in executing key R&D meetings and presentations, including large cross-functional product reviews and innovation forums (e.g., JFAC-style meetings)., • Organize, coordinate, and facilitate testing processes such as product cuttings, equipment testing, taste tests, water quality assessments, and product demonstrations., • Partner with the Director of R&D to develop, maintain, and organize comprehensive R&D documentation, including finished product specifications, raw and packaging material specifications, recipes, formulations, product safety documentation, and cost analyses., • Support supplier collaboration and relationship management by coordinating communication, documentation, and follow-up with ingredient, packaging, and equipment suppliers., • Develop, maintain, and present project deliverables including equipment testing summaries, product and sample testing results, regulatory and safety considerations, and project progress reports., • Foster strong cross-functional collaboration by providing accurate, timely, and proactive R&D information to internal stakeholders, demonstrating a strong sense of urgency and ownership., • Proactively manage the R&D facility by maintaining, setting up, and breaking down testing equipment and ensuring the facility is prepared for daily testing, presentations, and supplier interactions., • Provide administrative and organizational support to the R&D department to ensure smooth day-to-day operations and consistent project progress., • Learn, understand, and execute against Jeremiahs Italian Ices innovation process, including stage gates, milestones, innovation calendars, and launch timelines., • Participate hands-on in product development activities, including prototyping, testing, optimization, and refinement of new and existing products to improve quality, cost, and performance.Qualifications Education & Experience: • Bachelors or Associates degree preferred., • Minimum of 35 years of experience in research, product development, or a related field.Knowledge, Skills & Abilities:, • Working knowledge of the product development lifecycle, including concept development, testing, validation, and launch., • Basic product safety, food quality, and regulatory compliance knowledge; ability to research and stay current with applicable standards., • Experience working with suppliers, including coordination, communication, and relationship management., • Understanding of product costing, cost drivers, and opportunities for cost savings and optimization., • Strong organizational and project management skills with a demonstrated sense of urgency., • Excellent written and verbal communication abilities., • High attention to detail with strong documentation and reporting skills., • Proficiency in Microsoft Office, Excel, and Google Docs; ability to quickly learn new software., • Ability to collaborate cross-functionally and support multiple projects simultaneously., • Experience operating food service equipment or willingness to learn., • Passion for product optimization, innovation, and continuous improvement.Physical Demands:, • Ability to move throughout office, store and R&D spaces, including standing, walking, kneeling, and bending for extended periods., • Ability to sit or stand for extended periods of time., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hands above shoulders., • Ability to occasionally, regularly, and frequently move objects (lift, push, pull, balance, carry) up to 50 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud or noisy environments., • Ability to travel via automobile for extended periods of time.