Service and Install Technician
23 days ago
Midland
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company car, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Midland, TX Service JOB TITLE: Service & Installation Technician SUMMARY: As a Service Technician, you will be responsible for operating commercial, residential and light industrial water treatment systems. This position requires the skills to successfully install water softeners and/or filtration systems, also provide preventive maintenance as required. • Full Time Monday through Friday, • Willing to be on routine on-call shifts, • Non-Exempt: overtime eligible, • Company Property: Ipad, company phone, uniform, company vehicleBENEFITS, • Consistent Work hours, • Paid Holidays, • Paid Time Off, • Medical, Dental, & Vision Insurance, • Supplemental Insurance, • Company Provided Life Insurance & Long-term Disability, • 401K retirement with Company Match, • Company Picnics and Holiday Parties, • Company DiscountsDUTIES AND RESPONSIBILITIES, including and not limited to:, • Provides for general onsite and offsite equipment installation, service, start-up, commissioning, testing, and training for various types of water treatment equipment across industries., • Is responsible for field service goals and timely equipment start-ups and cost control for onsite time and materials needed to complete a project., • Provides equipment and operational support to the Service Manager on the shop floor with equipment refurbishments, buildouts, rental returns, and testing of equipment for final delivery or inventory storage., • Locate sources of problems by observing and testing systems operation. Uses precision measuring and testing instruments., • Remove defective parts by dismantling equipment; using hand and power tools; replace defective parts and test for proper operation., • Maintain equipment, parts, and supplies on truck by checking stock to determine inventory level, anticipating needed equipment, parts, and supplies., • Provide system information to customers by answering maintenance questions and educating customer on product., • Maintain technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks., • Maintain safe and clean working environment by complying with procedures, rules, and regulations., • Contribute to team effort by accomplishing daily, weekly & monthly goals., • Assure service vehicle is clean, safe and in proper operation condition always., • Communicate with office staff frequently to ensure job accuracy and data entry, • Able to use handheld devices for data entry, schedule maintenance, etc., • Performs other related duties as assigned by management.Requirements SUPERVISORY RESPONSIBILITIES: • This job has no supervisory responsibilities.QUALIFICATIONS:, • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience., • Certificates, licenses and registrations required: Valid drivers license, water licensing preferred, plumbing licenses preferred, • Other skills required:, • Basic plumbing and electrical experience, • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time, • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Continually required to stand, walk, sit, utilize hand and finger dexterity, and hear., • Continually required to climb, balance, bend, stoop, kneel or crawl, • Occasionally exposed to wet and/or humid conditions (non-weather), • Occasionally work near moving mechanical parts, • Occasionally work in high, precarious places, • Occasionally exposure to outside weather conditions, • While performing the duties of this job, the noise level in the work environment is usually quiet-moderate, • The employee must occasionally lift and /or move more than 100 pounds / frequently lift and/or move up to 100 pounds / continually lift and/or move up to 50 pounds, • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus, • Additional remarks regarding work environment: Occasionally will work in confined spaces