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About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: * Protecting and growing $50K–$500K+ ARR accounts * Driving measurable adoption across GTM teams (Marketing, Sales, Education) * Own the customer journey from Onboarding to Expansion * Proving ROI in business terms * Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: * Retention & Health * Maintain >95% gross retention across your book * Identify churn risk early (budget, adoption gaps, technical blockers) * Drive executive alignment and renewal strategy 120+ days in advance 2. Expansion Revenue * Drive land → expand motion across GTM departments * Identify upsell opportunities tied to: * Increased usage * New use cases (Marketing → Sales → Education) * Strategic initiatives * Partner with AEs to close expansion deals ($50K–$500K+ ARR) 3. Adoption & Time-to-Value * Own onboarding for strategic accounts * Ensure successful adoption and utilization of new product and feature releases. * Reduce friction in content creation and scaling 4. ROI & Executive Alignment * Quantify value with your customers in terms of: * Reduced churn * Increased pipeline * Higher win rates * Faster onboarding * Run executive QBRs tied to measurable business impact 5. Advocacy & Champions * Develop multi-threaded relationships * Cultivate referenceable customers * Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: * Maintain 95%+ logo retention * Contribute meaningfully to 120%+ NRR * Drive at least 2–4 expansion motions across your portfolio * Elevate conversations from “lab usage” to “revenue impact” * Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience * 5+ years in Customer Success, Account Management, or Strategic Consulting * Experience managing $100K+ ARR SaaS accounts * Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) * Comfortable working with Sales Engineers and technical stakeholders Skills * Strong business acumen, can tie product usage to revenue impact * Confident in executive conversations * Data-driven and analytical * Expansion-oriented mindset * Clear, structured communicator Bonus * Experience supporting Marketing or DevRel teams * Familiarity with developer tools * Background in technical education or enablement * Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: * Expansion inside existing accounts * Increased product adoption across GTM teams * Clear ROI storytelling * Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation * Competitive base salary * Performance-based variable tied to retention and expansion * Equity participation * Remote-first culture * High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted!

About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a heavy focus on 1:many outreach tactics and leveraging data to engage with the right customers at the right time. This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best-in-class Digital Led CS organization while executing at a high level. Responsibilities: • Customer Onboarding: Leverage customer journey data to understand which customers need additional support through onboarding. Drive them to 1:many marketing engagements or work with them 1:1 to ensure all customers in your portfolio are onboarded and activated correctly., • Risk Identification and Mitigation: Use data and product signals to proactively identify risks. Develop both 1:many and 1:1 risk mitigation strategies and coordinate across the account team to steer customers towards success., • Technical Guidance: Maintain a deep level of LaunchDarkly product knowledge and provide customers with direction on implementation and adoption best practices., • Prescriptive Selling: Monitor how customers are tracking against their key goals and outcomes. Identify opportunities for customers to purchase additional products, services, and adopt new features to maximize the value of our solution., • Trusted Advisor: Build trust quickly and provide prescriptive guidance to help customers get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: Identify and support key advocates within customer organizations who actively promote the value of LaunchDarkly. Leverage success metrics and value-driven insights to gain executive sponsorship in partnership with your Champion., • Renewal and Expansion Focus: Own and forecast the renewal process on a weekly basis. Work directly with customers, sales, and deal desk to execute renewal agreements on time and identify expansion opportunities within accounts. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a highly ambiguous, start up environment. This is a new team at LaunchDarkly and you will be helping to build the organization while executing within it!, • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Highly Data Driven: You enjoy identifying trends in data and have a proven track record of leveraging data to make informed decision making on behalf of your customers, • Intellectually Curious: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You are able to prioritize a large customer portfolio to engage with the right customers at any given time. You do not require a lot of external direction to organize and manage your workload., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • Located in the Continental US, • 5+ years in a customer-facing role, ideally in scaled/1:many/tech touch onboarding/implementation, account management, customer/partner success, or customer support, with a track record of exceeding targets., • Proven success in a 1:many/tech touch/tech-led Customer Success organization., • Highly data-driven with experience using product telemetry and growth/risk signals to target the right customers at the right time., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Digital Led Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC, or another sales methodology is preferred., • Strong project management skills with experience holding customers and cross-functional teams accountable to a timeline., • Experience working with a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space is preferred., • Exceptional time management and organizational skills., • An existing level of technical knowledge and know-how. We will teach you all about LaunchDarkly, but you should already have foundational knowledge in the space!, • Proven ability to advocate for both customers and the company, mediating between customer requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - 168,000**, • Zone 3: All other US locations - $116,000 - $159,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The Data Center Operations Energy Planner is responsible for forecasting, monitoring, optimizing, and governing energy usage across one or more mission-critical data center facilities. This role serves as the central point of accountability for power capacity planning, energy cost management, utility coordination, and operational energy efficiency initiatives. The Energy Planner partners closely with Operations, Engineering, Finance, Sustainability, and external utility providers to ensure reliable, cost-effective, and compliant energy delivery while supporting business growth and uptime commitments. • Develop short-term and long-term energy demand forecasts based on IT load growth and expansion plans., • Perform power capacity planning to maintain redundancy requirements., • Analyze energy consumption data using EPMS, BMS, and utility metering., • Track and report KPIs such as PUE, peak demand, and load factor., • Support energy budgeting and cost forecasting., • Coordinate with utility providers on capacity, upgrades, and outages., • Identify and drive energy efficiency initiatives., • Support compliance, sustainability reporting, and risk mitigation., • Collaborate cross-functionally to align energy strategy with operations., • Bachelor’s degree in Engineering, Energy Management, or related field., • 5 + years of experience in energy management or data center operations., • Strong understanding of data center electrical systems., • Experience with EPMS/BMS platforms and energy analytics., • Experience supporting multi-site or large-scale data center environments., • Knowledge of utility tariffs and demand response programs., • Familiarity with sustainability and renewable energy programs., • CEM or similar professional certification., • Analytical and data-driven mindset, • Strong communication and stakeholder management, • Risk-aware and detail-oriented The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description. The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a part of Rackspace Technology’s mission to provide exceptional support to our customers, the SVP of Delivery and Operations will be responsible for the company’s overall technical operations and service delivery, including running multiple/simultaneous small projects to large-scale, mission-critical portfolio projects. This role requires efficient delivery and quality standards that are the best in the industry. The SVP, Delivery & Operations, will bring expertise and discipline to create a measurable impact towards strengthening brand equity and differentiation for the company in the market by bringing experience in digital infrastructure, cloud storage, and customer delivery. This leader will be a key member of the Private Cloud Executive Leadership Team (PVC ELT). • Develop and implement delivery strategies that align with the organization's overall goals and objectives., • Build a strong Global Delivery and Operations engine to enable growth and profitability., • Drive delivery and operational initiatives related to service delivery efficiency, process excellence, and operational excellence; and ensure common operating standards, processes, and metrics., • Implement quality control measures to ensure that deliverables meet the required standards., • Oversee the planning, execution, and completion of projects; ensuring that projects are delivered on time, within scope, and within budget., • Must have experience with multi-cloud platforms and cloud migration strategies, and leveraging AI to deliver innovative capabilities and drive operational efficiencies, • Operate in a matrixed, cross-cultural environment with experience in Go-to-Market Services creation and delivery operations & supply chain, • Engage the highly competitive talent landscape to proactively shape the perception of Rackspace as a great place to work and build a career, • Enable greater collaboration across different teams in the company, • Act as an excellent communicator with the ability to win hearts/minds and engage multiple stakeholders across the organization, • Partner with the GTM organization to support new business opportunities, delivery status, client satisfaction, and problem resolution, • Drive the overall market narrative and resulting brand differentiation with customers that highlights the true state of the company today, • Lead a globally diverse, multi-disciplined organization by developing and implementing talent management strategies, fostering shared goals aligned with business objectives, and cultivating a culture of high performance through clear metrics, ongoing feedback, and authentic leadership, • Prior successful experience as a delivery leader with significant scope and complexity at scale ($1 billion), • Proven P&L leadership in a multi-site, distributed, global organization, • Experience in Digital Infrastructure or Cloud, • Excellent track record of managing cross-functional technical and non-technical resources, • A people leader & talent developer who can attract and inspire, • Proven experience in Service Delivery, Technical Operations, Supply Chain, and Datacenter management preferred, • Experience in cross-functional partnership with Product, Project Management, GTM, Engineering, and other teams internally as needed to ensure seamless delivery with enhanced user experience to clients, • Proven success in driving operational initiatives related to service delivery efficiency, performance management, process excellence, and operational excellence, • Ability to enable sales and pursue emerging new product opportunities for the company, • Successfully operated in a matrixed environment, • Culture champion – servant leadership mentality, authenticity, • Ability to lead and work autonomously, • Excellent communicator – able to win hearts/minds; engage multiple stakeholders across the organization, • Ability to remain open-minded when a pivot or change in direction is required, • Executive presence and gravitas to engage with key internal and external stakeholders, • Energetic, self-motivated leader who can cultivate a culture of pride and performance, • Ability and desire to work in a fast-growing, globally distributed, dynamic environment, • Ability to lead with influence and expertise, • Advanced analytical skills and the ability to make data-driven decisions

About Us We are seeking an AI Solutions Engineer to guide the strategy, architecture, and hands-on development of AI-powered agents, workflows, and automation solutions that materially improve Sales performance. This role combines elements of AI product management, architecture, and hands-on solution development This is a hybrid execution and builder role. You will: • Guide and develop the Sales AI roadmap, • Develop scalable agentic solutions, • Build production-grade AI agents and automations, • Enable citizen developers across Sales, • Serve as the primary AI subject matter expert for the organization You will work at the intersection of Sales, Sales Engineering, Operations, IT Enterprise Architecture, and Development — ensuring AI solutions are practical, secure, scalable, and outcome-driven. This role is critical to enabling sellers and Sales Engineers to operate faster, smarter, and with higher impact across the entire customer lifecycle. Sales AI Strategy and Roadmap • Guide the end-to-end AI strategy for Sales aligned to Sophos’ AI-first framework, • Identify and prioritize high-ROI AI use cases across the Sales lifecycle (discovery, qualification, scoping, proposals, competitive positioning, win/loss, reporting), • Develop and maintain a multi-quarter AI roadmap with clear business impact metrics, • Align initiatives with enterprise architecture, governance, and security standards AI Engineer and Hands-On Development • Architect and build AI agents using Microsoft Copilot Studio, Power Automate, and the broader Power Platform, • Design multi-agent workflows, orchestrations, and structured automation patterns, • Integrate agents with enterprise systems (Salesforce, data warehouses, SharePoint, Teams, internal tooling), • Develop reusable blueprints, templates, and connectors to accelerate future builds, • Prototype rapidly, validate with users, and evolve solutions to production scale, • You will not just ideate – you will build. Cross-Functional Collaboration & Delivery • Partner with the SE Development team to transition prototypes into hardened, scalable production solutions, • Collaborate with IT Enterprise Architecture to ensure governance, compliance, and data security, • Work with Sales, SE Ops, and Business Operations to translate workflows into AI-enabled solutions Enablement, Evangelism & Adoption • Drive adoption through workshops, office hours, and leadership engagement, • Host internal workshops, training sessions, demos, and office hours, • Build prompt guides, how‑to resources, and role‑specific enablement materials, • Act as a champion for AI‑enhanced productivity and best‑practice usage patterns, • Lead the Sophos SE AI Interlock team in partnership with our Product groups Measurement and Continuous Optimization • Define KPIs tied to revenue lift, efficiency gains, cost reduction, and quality improvements, • Implement telemetry and usage tracking for AI agents, • Refine agents based on adoption patterns and performance data, • Publish impact summaries demonstrating measurable business value Required Qualifications • 2+ years of hands‑on experience with Power Automate, Power Apps, or similar low‑code tools, • Experience building AI agents or conversational systems using Copilot Studio or similar tools, • Strong understanding of enterprise integration patterns and APIs, • Experience translating business workflows into automation and AI solutions, • Knowledge of governance, data security, and compliance considerations in enterprise AI, • Experience collaborating with technical delivery teams or developer, • Ability to rapidly prototype, test with users, and iterate based on feedback, • Strong organizational, executive communication, and stakeholder management skills Preferred Experience • Experience in B2B SaaS or cybersecurity Sales environments, • Experience leading AI or automation programs at scale, • Familiarity with agentic AI patterns (orchestration, grounding, document ingestion, action execution), • Experience with Power BI or analytics-driven insight generation, • Experience building internal Centers of Excellence or citizen developer programs In the United States, the base salary for this role ranges from $75,600 to $126,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #li-remote #b1 #li-MG1 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy ___We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role The Cybersecurity Incident Manager (Incident Commander) leads and coordinates critical security incident response across GitLab.com, GitLab Dedicated, and GitLab’s corporate environments. This role serves as the primary authority during high-impact security events, orchestrating cross-functional teams, managing incident lifecycles from detection through resolution, and driving continuous improvement in GitLab's incident response capabilities. As the founding Incident Commander in the team, you will also build upon and mature the incident command function. While this role does not carry a formal on-call rotation, the nature of security incident response may occasionally require availability outside of core business hours for high-severity events. Find out more about the Security Operations Department here: ___ What you’ll do • Incident Command & Crisis Leadership: Serve as the primary Incident Commander for critical and complex security events across GitLab.com and corporate infrastructure, providing decisive leadership during high-stress situations, • Cross-Functional Coordination: Orchestrate response efforts across Security Operations, Infrastructure, Legal, Engineering, Product, and executive stakeholders, maintaining clear communication streams and unified action plans, • Technical Collaboration Leadership: Lead technical calls and/or establish effective async collaboration during incidents, managing participant contributions, keeping discussions focused, and ensuring efficient progress toward resolution, • Blameless Post-Incident Reviews: Conduct comprehensive post-incident reviews and retrospectives, driving the creation of action items, process improvements, and systemic enhancements, • Playbook Development: Design, maintain, and continuously improve incident response playbooks, runbooks, and standard operating procedures for various incident scenarios in conjunction with SIRT engineers, • Process Engineering: Build and refine incident command frameworks, communication protocols, and escalation procedures that scale across a global, all-remote organization, • Training & Mentorship: Develop and deliver incident command training programs, mentor incident commanders at various levels, and build organizational muscle memory for effective incident response, • Stakeholder Communication: Translate technical incident details into clear, actionable communications for executive leadership, customers, and internal stakeholders, • Automation & Tooling: Identify opportunities for automation in incident response workflows and collaborate with engineering teams to build tools that enhance incident management capabilities, • Threat Landscape Awareness: Maintain deep understanding of current threat actors, attack vectors, and security trends to inform incident response preparedness What you’ll bring • 10+ years of experience in information security, with at least 5 years focused on incident response, security operations, or related disciplines, • Demonstrated experience serving as Incident Commander for critical security events in complex, distributed environments, • Command Presence: Proven ability to lead and coordinate teams during high-stress, high-impact incidents with clarity, authority, and calm decisiveness, • Strong knowledge of attacker tactics, techniques, and procedures (eg MITRE ATT&CK framework), • Technical proficiency with cloud infrastructure (GCP, AWS), container orchestration (Kubernetes), and modern application architectures, • Experience with security information and event management (SIEM) platforms, log analysis, and security monitoring tools, • Excellent written and verbal communication skills, including the ability to communicate technical concepts to non-technical stakeholders and executive leadership, • Demonstrated ability to build relationships and coordinate effectively across security, engineering, legal, and business teams, • Ability to identify systemic issues from incident patterns and drive organizational improvements, • Share our___, and work in accordance with those values, • Nice to haves: Experience working with / in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering; Experience with GitLab the product and familiarity with DevSecOps practices; Experience working in an all-remote or distributed team environment Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the Team The Security Operations department protects GitLab, the GitLab SaaS services, and GitLab customers on SaaS offerings. The Principal Security Incident Commander works as part of the ___, a follow-the-sun team across three geographical regions. The Signals Engineering team, Threat Intelligence, Trust and Safety, Security Logging and Red Team teams make up the rest of the Security Operations department. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $270,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Job Title: Federal Busieness Development Executive (Federal / GovCon Business) Company: Virtual Technologies Group (VTG) Location: MD / DC / NoVa area Travel: 10%-25% Position Type: Full-Time Compensation Range: $120k - $140k base salary, OTE $200k+ Company Overview: Virtual Technologies Group (VTG) is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview: The Federal Sales Executive will play a crucial role in driving revenue growth for VTG by identifying and pursuing new business opportunities in the federal and government contracting space. This is a high-activity, "hunter" role designed for individuals who thrive in a structured, performance-driven environment. Through strategic prospecting, lead generation, and relationship building, the Federal Sales Executive will contribute significantly to expanding our client base and will sell the full suite of VTG’s products and service offerings, with a focus on application development, cyber security, cloud engineer and systems engineering. The right candidate will possess a strong understanding of the complex lifecycle of federal procurement, labor categories, various clearance designations, etc. and will be able to leverage existing relationships in the federal space to help VTG win new business and secure new contracts. Extensive experience selling Professional IT Services and IT Staffing within the Federal Government space in the Greater Washington, DC area is a must. Day-To-Day Duties and Responsibilities: Lead Generation & Prospecting: • Activity-Driven Growth: Maintain a consistent, high-volume cadence of outbound activity. We have clear expectations for daily/weekly calls, emails, and LinkedIn outreach to ensure a steady flow of new prospects., • Meeting Generation: Successfully convert cold outreach into qualified discovery meetings and presentations., • Opportunity Creation: Consistently identify and qualify new sales opportunities to meet monthly and quarterly pipeline requirements., • Conduct needs assessments and develop tailored proposals to address client requirements., • Deliver compelling presentations to prospective clients, showcasing VTG's value proposition., • Negotiate and close deals, ensuring mutually beneficial agreements., • Build and maintain strong relationships with key decision-makers at prospective client organizations., • Act as a trusted advisor to clients, providing expert guidance on IT solutions., • Accountability: Accurately track all activities and pipeline stages within VTG’s CRM to provide transparent forecasting., • Prepare regular sales reports and presentations for management., • Collaborate with internal teams, including marketing, sales engineering, and technical support, to ensure successful project delivery., • Bachelor's degree in business, marketing, IT political science or related field; or equivalent military experience in a communications or technical capacity., • Experience: 3+ years of experience in Federal Technical Staffing, Recruiting, or Business Development specifically within the Washington D.C./NoVA corridor, with a focus on new logo acquisition in the federal government space, • Industry Knowledge: A foundational understanding of federal procurement vehicles (GSA Schedules, SEWP, STARS III) and the difference between Prime and Subcontracting relationships., • Technical Literacy: Ability to distinguish between core technical roles and technologies, such as the difference between a Cloud Engineer and a Cybersecurity Analyst, and an understanding of AWS/Azure cloud environments. The ability to speak to technical stakeholders at a high level is critically important., • Communication: Proven ability to "cold-start" relationships with Program Managers and Capture Managers at mid-tier and large-scale System Integrators., • Clearance Familiarity: A solid grasp of the federal clearance process (Secret, TS/SCI, Polygraphs) and how they impact labor rates and project timelines., • Proven ability to work and thrive in an environment with defined activity expectations (calls, emails, and meetings)., • Excellent communication, presentation, and negotiation skills., • Prior experience as a Capture Manager or Technical Recruiter who has successfully transitioned into a hunter-style sales role., • Active Network: An existing, warm network of contacts within federal agencies (e.g., DOD, DHS, HHS) or "Big 5" System Integrators., • Subject Matter Expertise: Deep knowledge of CMMC (Cybersecurity Maturity Model Certification) and NIST compliance standards, with the ability to lead high-level security conversations., • Certifications: Professional certifications such as APMP (Association of Record for Bid, Proposal, and Capture) or basic technical certifications (e.g., AWS Cloud Practitioner)., • A documented track record of helping a firm secure a spot on a major IDIQ or winning a task order valued at $5M+. Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact ___.

Senior Director of Marketing and CommunicationsReports to: Chief Marketing Officer Team: Marketing Supervisory: Supervisory Position FLSA Status: Full-Time, ExemptLocation: Washington, DC Salary Range: $115,000 to $135,000 Applications are reviewed on a rolling basis beginning March 27, 2026. Who We Are Americans for the Arts (AFTA) strengthens the arts from the ground up – supporting advocacy that empowers communities, develops arts leadership, and produces field-informed research. We shape national arts policy to reflect the realities and aspirations of artists, organizations, businesses, and communities nationwide. We champion the arts as a unifying and essential force in American life. About the Team Led by the Chief Marketing Officer (CMO), our team creates a clear and powerful voice for AFTA across all platforms. We handle media relations, share the stories of our advocates, manage the organization’s digital outreach, and work alongside our government affairs, programs, research, and development teams and the Arts Action Fund (AAF) to make the case for the arts. We are a growing team of creators and strategists dedicated to ensuring the arts remain a national priority. The Marketing team is currently comprised of the Chief Marketing Officer, Director of Communications, Web Developer, and external consultants. The Senior Director of Marketing and Communications is a new role to AFTA, helping us to build our capacity, add to our expertise, and push innovation. About the Position The Senior Director of Marketing and Communications is a strategic leader and storyteller who amplifies AFTA’s mission into a powerful national voice. In this role, you will drive audience growth and champion the arts as an essential force in American life. You will serve as the strategic architect between high-level vision and creative execution, translating the CMO’s goals into human-centered content and high-impact advocacy campaigns. Success in this role relies on collaborative leadership. The Senior Director will lead a growing team and set the strategic and creative vision for the organization’s marketing and communications efforts, working closely with the Director of Strategic Communications to bring that vision to life. By aligning marketing efforts with advocacy messaging and overseeing the Web Developer and external consultants, the Senior Director will turn complex operations into high-impact content that moves our community to action. Preference will be given to applicants who are proficient in Spanish. This role may occasionally require travel, including some weekend events. Division of Labor between 501(c)(3) and 501(c)(4) This role is considered a matrixed role, responsible for duties that support both Americans for the Arts (501(c)(3)) and the Arts Action Fund (501(c)(4)), which are legally two separate entities. You will be responsible for tracking your time worked across both organizations, having some responsibility associated with collaborative mission-driven marketing and advocacy communications between AFTA and the AAF (within legal and tax parameters). Approximately 25% of your hours worked will be allocated to the AAF 501(c)(4). Key Responsibilities* Team Leadership & Cross-Department Collaboration • Lead a dedicated, results-oriented marketing team to execute AFTA’s strategic goals, ensuring our collective work demonstrates every day that the arts are vital to a healthy, thriving society., • Partner across divisions of the organization to synthesize complex research and policy priorities into inspiring, accessible stories that resonate with donors, advocates, and the public alike., • Manage the resources and creative partners needed to power AFTA’s biggest stages, including AFTACON, the ArtsVote campaign, and arts advocacy days., • Own the AFTA narrative alongside the CMO, ensuring our voice is unmistakable, authoritative, and inspiring across everything from high-level press releases to daily digital content., • Guide world-class writers and consultants to produce persuasive marketing and media materials that grab the attention of everyone from local artists to the halls of Congress., • Oversee—in partnership with the Director of Strategic Communications—a dynamic content calendar that spotlights AFTA’s leadership and grassroots voices nationwide, ensuring our advocacy is as heart-centered as it is evidence-based., • Ensure our best research and resources aren't just published, but found, by using smart digital tactics to put AFTA’s tools in the hands of those who need them most.Creative Development, • Modernize and protect the AFTA visual identity, ensuring every image and design reflects an inclusive, professional, and vibrant arts movement., • Serve as the creative engine behind our video, photography, and design projects, collaborating with top-tier agencies to bring our mission to life visually., • Lead the creative design for major national campaigns, using powerful visuals to make complex policy issues feel personal, urgent, and worth fighting for., • Design and launch—with our staff and consultants—high-energy digital campaigns that mobilize thousands of advocates to protect arts funding and influence cultural policy at every level of government., • Drive the strategy for AFTA’s digital ecosystem—from a dynamic social media presence to high-performing emails—to keep our community engaged and growing., • Use clear, simple metrics to track success, constantly refining our digital approach to better find donors, support members, and win advocacy battles., • Partner with the Web Developer to experiment with new technologies that improve our digital reach and cut through the noise. Experience and Skills That Matter Most The ideal candidate will have a strong background in spearheading marketing and communications plans, with a proven track record of cultivating talent, maximizing budgets, and delivering high-impact results across visual communications, digital engagement, and strategic campaign development, in addition to: • A deep commitment to advancing AFTA’s mission, with a demonstrated ability to integrate diversity, equity, inclusion, and accessibility into all marketing strategies and internal team management., • Minimum 6–8 years of experience in non-profit marketing, driving issue-specific advocacy campaigns and elevating organizational visibility., • Expertise in writing and editing compelling materials, including executive talking points, press releases, and position statements, tailored for diverse public and political audiences., • Demonstrated ability to work effectively with senior leadership, board members, and industry stakeholders across the political spectrum to align communications with institutional goals., • Strategic oversight of content development, editorial calendars, and brand stewardship, ensuring consistent visual and verbal identity across all platforms., • Working knowledge of SEO best practices and CRM systems, using a data-driven approach to optimize organic search performance and digital marketing engagement., • Experience managing visual communications, including design management and photo/video direction, to produce storytelling assets that highlight the transformative power of the arts., • A creative and entrepreneurial spirit, with the ability to flex with rapid change. The State of AFTA Following a period of significant organizational change, AFTA is continuing to evolve in ways that will increase its effectiveness and build trust within the field. The onboarding of our new CEO in March 2025, a new Chief Programs Officer in June 2025, and our new CMO in November 2025 laid the foundation for steady long-term leadership to meet the needs of our staff, members, stakeholders, and the public. The hiring of the Sr. Director of Marketing and Communications is the next step to equip AFTA with the framework necessary to meet the challenges ahead. This position is essential to establishing AFTA as a leader in the current and future economic, political, and cultural environment of America in 2026 and beyond. Work Hours & In-Office Requirements AFTA is open weekdays, operating on a 37.5-hour work week (7.50-hour day), with the core business hours of 10:00 – 4:00 pm ET. Our in-office policy requires employees to work from the office at least one day per week. Compensation and Benefits The compensation range for this position is $115,000 to $135,000 and will be commensurate with the scale and scope of experience. The total compensation package includes medical, dental, and vision insurance, 403b employer contributions, and a generous time-off package, including paid parental leave. Employees are also eligible to participate in short-and-long-term disability, life insurance, Flexible Spending Account (FSA), Employee Assistance Program (EAP), and professional development opportunities.

Lumenci is seeking a Vice President – Product (AI Platform & IP Intelligence) to lead the vision, strategy, and execution of a next-generation AI-driven patent intelligence platform. This role is ideal for a senior product leader with experience building or scaling AI/ML-powered products, semantic or knowledge systems, and complex workflow platforms, who is excited to transform high-value expert consulting services into a scalable, category-defining product. About Lumenci Founded in 2018, Lumenci is a premier intellectual property consulting firm specializing in patent litigation, expert witness testimony, and patent monetization for leading corporations and global law firms operating across the software, telecommunications, semiconductors, and emerging technology sectors. A key part of Lumenci’s model is the integration of deep technical expertise with litigation strategy. Our teams support high-stakes disputes by developing technical narratives, performing rigorous analysis, and partnering with world-class expert witnesses whose testimony shapes case outcomes in courts and arbitration forums worldwide. Headquartered in Austin, Texas, with offices in San Francisco, New York, and Gurugram, India, Lumenci delivers end-to-end support spanning technical analysis, expert strategy, valuation, and monetization execution. Our differentiated approach, which includes combining engineering depth, litigation experience, and operational rigor, has resulted in long-term partnerships with leading law firms and technology companies navigating complex IP disputes. Lumenci is backed by VSS Capital Partners (“VSS”) and Century Equity Partners (“CEP”). VSS is a private equity firm dedicated to investing in tech-enabled business services, healthcare , and education companies. Since 1987, VSS has managed eight private capital funds with aggregate committed capital of nearly $4 billion across 103 platform companies and over 600 add-on acquisitions. VSS’s investment in Lumenci was from VSS Structured Capital IV, L.P. (“VSS SC IV”), a $530 million fund which had its final closing in December 2022. CEP is a private equity firm headquartered in Boston, MA, that partners with companies seeking investments to support growth or fund acquisitions, partial buyouts, or recapitalization opportunities. Employment Type: Full-time, exempt Work Arrangement: Hybrid (possibility of remote with intention to relocate) Location: Austin, TX This role may require approximately domestic travel for client meetings, internal strategy sessions, and product/market events. Role Overview The VP of Product will be the product owner and builder-in-chief for Lumenci AI. You will translate our vision for AI-driven IP intelligence into a clear product strategy, prioritized roadmap, and repeatable delivery motion. You will partner closely with engineering, data science, consulting, and go-to-market teams to bring new capabilities from concept to launch, and ensure that what we build is tightly aligned with real workflows at law firms, patent investors, and corporate IP teams. This is a high-impact leadership role for a product executive who is comfortable working at the intersection of AI, B2B SaaS, and expert services, and who knows how to build 0→1 products while laying the foundations for scale. 1. Product Strategy & Vision • Own the product vision and strategy for Lumenci AI, aligned with Lumenci’s overall IP consulting and monetization strategy., • Define a multi‑year roadmap across portfolio analysis, SEP mapping, claim chart generation, and IP monetization workflows., • Continuously synthesize input from customers, internal stakeholders, market trends, and data to sharpen positioning and priorities. 2. Roadmap & Execution Leadership • Translate strategy into clear product requirements, PRDs, and prioritized backlogs., • Lead roadmap planning, sprint prioritization, and release management, ensuring predictable delivery., • Work closely with engineering and data science to scope features, manage trade‑offs, and ship product increments on time and to quality., • Establish product development rituals (planning, reviews, retros) that balance speed with rigor. 3. AI Workflow & Platform Design • Design agentic workflows that orchestrate ingestion, parsing, search, scoring, and explanation within Lumenci AI., • Define AI vs human-in-the-loop validation layers to ensure reliability, low hallucination, and legal defensibility of outputs., • Partner with data and engineering to drive architecture decisions that support traceability, observability, and continuous improvement of AI models and workflows. 4. Customer & Market Insight • Engage regularly with law firms, corporate IP teams, and patent investors to understand their workflows and pain points., • Convert discovery insights into concrete product requirements and use cases that map to revenue opportunities., • Monitor the legal tech / IP analytics landscape and adjacent AI tools to ensure Lumenci AI remains differentiated and relevant. 5. Cross-Functional & GTM Collaboration • Partner with GTM leadership on positioning, pricing, packaging, and launch plans for new features and offerings., • Support sales, customer success, and consulting teams with enablement materials, demos, and product narratives., • Ensure closed-loop feedback from customer-facing teams flows back into the product roadmap. 6. Product Metrics & Accountability • Define and own key product KPIs, including time-to-value, adoption, retention, output quality, and operational efficiency., • Use data and experimentation (A/B tests, pilots, cohort analysis) to inform prioritization and product decisions., • Report product performance and roadmap progress to senior leadership and key stakeholders. 7. Leadership & Culture • Build and lead a high-performing product team over time (PMs, designers, product analysts), starting as an individual leader and evolving into a team builder., • Model a data‑driven, customer‑centric, and collaborative product culture that aligns with Lumenci’s values., • 10+ years of experience in product management, including senior leadership roles (e.g., Director, Head of Product, VP Product)., • Demonstrated success building 0→1 products and/or scaling B2B SaaS or platform products., • Hands-on experience with AI/ML products, data platforms, or intelligent workflow systems (LLMs, semantic search, recommendations, decision support, etc.)., • Strong execution discipline: able to move from vision to shipped product with clear priorities, trade‑offs, and timelines., • Proven ability to lead cross-functional teams (engineering, data, design, GTM, services) in ambiguous, fast-changing environments., • Experience in legal tech, IP, patent analytics, or litigation support., • Background in semantic search, knowledge systems, or information retrieval., • Experience working with or leading distributed global teams (US + India or similar)., • Strategic and hands-on: equally comfortable setting vision and writing detailed specs., • Customer-obsessed: grounded in real user problems, not just internal ideas., • Commercially minded: naturally ties product decisions to revenue, unit economics, and profitability., • Systems thinker: sees the connections between platform capabilities, service delivery, and business model. Be Part of a Global Team: Joining Lumenci means joining a diverse and globally distributed team. You'll collaborate with talented individuals from different backgrounds and cultures, bringing unique perspectives to every project. Growth and Development Opportunities: At Lumenci, we believe in recognizing and rewarding merit. We offer opportunities for merit-based promotions, allowing you to advance your career based on your performance, contributions, and dedication. We are committed to supporting your professional growth and development, providing the resources and mentorship needed to excel in your role and take on new challenges. Benefits & Total Rewards • Comprehensive Health & Well-being: We offer robust medical, dental, and vision insurance options that include significant company contributions toward employee premiums to support the health of our "Luminaries" and their families., • Retirement Strategy: Lumenci provides a 401(k) program with a competitive employer-matching contribution, enabling employees to build long-term financial security., • Performance-Based Incentives: Our total cash compensation includes a variable pay component designed to reward both individual achievements (KRAs) and overall company success., • Time Off & Leaves: We prioritize work-life harmony through a balanced leave policy that includes accrued Paid Time Off (PTO), designated company holidays, and additional "floating" holidays for personal or cultural significance., • Holistic Wellness Support: Beyond standard medical care, we provide dedicated Wellness Leave to address both physical health and emotional well-being, as well as paid leave for significant life events like bereavement and parental bonding. Actual compensation will depend on skills, experience, and work location. For candidates in jurisdictions that require pay range disclosures, Lumenci will provide a good‑faith compensation range for the candidate’s location as part of the job posting or during the interview process, consistent with applicable law. Salary History: In compliance with applicable laws, Lumenci does not request, require, or rely on an applicant’s prior salary history when determining a starting salary or during any part of the hiring process. Equal Opportunity Employer: Lumenci is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Accommodation: If you require a reasonable accommodation to complete this application or participate in the interview process, please let your recruiter know. Employment Relationship: Nothing in this job description creates or is intended to create a contract of employment for any specific period of time. Employment with Lumenci, if offered, is on an at-will basis and may be terminated by either the employee or Lumenci at any time, with or without cause and with or without notice, subject to applicable law. • Must be legally authorized to work in the United States without sponsorship.

We are seeking a Senior Product Manager to lead the strategy and execution of data product, AI/ML system, AI-powered tooling, and automation initiatives across the go-to-market and operational teams embedded within Natera’s core business units (i.e., Oncology, Women’s Health, Organ Health), including Sales, Marketing, and Medical stakeholders. This role focuses specifically on building and scaling platforms and products that power decision intelligence across these domains, such as sales forecasting, commercial engagement performance, and clinical/operational insights. You will operate in an embedded model, deeply aligned with “S&M + GM” leaders, while building through centralized Data & AI organization platforms, standards, and governance. You will own the full product lifecycle from discovery through production, ensuring solutions are adopted, trusted, and deliver measurable business impact. This is a technical product role requiring fluency in data systems, modern data platforms, ML, and emerging AI patterns (e.g., LLMs, agentic systems), combined with strong experience and stakeholder intuition across Sales, Marketing, Medical, and related functions. This role sits at the intersection of business impact and technical depth, with deep visibility into commercial performance and executive decision-making. You will have direct ownership of high-impact initiatives that influence operational decision-making at scale and overall organizational success. * Define and own the Data & AI product strategy and roadmap for the S&M + GM pod by deeply partnering with business leaders to proactively identify high-impact opportunities, shape problem definitions, and drive aligned priorities * Translate ambiguous business problems (e.g., churn risk, campaign performance, clinical profile segmentation, next-best-action orchestration) into clear product direction and measurable outcomes * Be hands-on with data: query datasets, review schemas, and validate assumptions through analysis * Lead end-to-end product discovery with interviews, workflow mapping, data assessments, ROI modeling, etc. * Define clear product requirements (PRDs, user stories, acceptance criteria) and success metrics * Design and run experiments to validate product performance and measure causal impact * Establish leading indicators and KPIs for proactive health assessments * Partner with data and AI/ML engineering resources to deliver scalable products and capabilities * Guide development of robust data pipelines and unified data models (360° views across key entities) * Own the end-to-end ML lifecycle: feature definition, evaluation, deployment, monitoring, drift detection, and retraining * Ensure training–serving consistency, model versioning, and clear deployment decision gates * Establish strong observability across data pipelines and models (data quality, latency, reliability, cost) * Define and implement AI product patterns, including agentic workflows and RAG * Establish evaluation frameworks for LLM-powered features (faithfulness, relevance, safety, cost, latency) * Partner with engineering to implement prompt strategies, guardrails, and continuous evaluation pipelines * Drive build vs. buy decisioning and proofs of concept * Ensure data products meet regulatory and compliance requirements * Champion data quality, lineage, and reliability through data contracts and observability standards * Maintain strong documentation practices (e.g., model cards, dataset documentation, audit trails) * Partner with governance teams (Security, Legal, Compliance, AI Governance) to operationalize AI responsibly * Launch products with supporting enablement activities to ensure solutions are embedded in workflows with confidence * Partner with stakeholders to integrate products into proactive, day-to-day decision-making * Monitor product usage, performance, and business outcomes to iterate based on data and feedback * Quantify and communicate impact (e.g., revenue lift, cost reduction, cycle time improvements, forecasting accuracy) * Influence across Sales, Marketing, Medical, and GM stakeholders without direct authority * 7–10+ years of product management experience, including 3+ years building data products, AI/ML systems, or related platforms * Demonstrated domain fluency in Sales, Marketing, Field Medical, and/or related commercial/GTM functions * Strong understanding of sales funnel, marketing funnel, medical affairs funnel, and related funnels to relate product ideas to the overall opportunity landscape * Familiarity with key domain-relevant tooling (e.g., Salesforce) and associated data * Strong technical acumen (e.g., querying data, working in notebooks for EDA and experimentation, modeling datasets) * ML/MLOps literacy (evaluation metrics, experimentation, feature stores, CI/CD, monitoring, drift) * Experience shipping LLM-powered or AI products (prompting, RAG, evaluation frameworks, guardrails) * Familiarity with modern data stacks (e.g., Snowflake, dbt, AWS/SageMaker, Airflow/Dagster) * Strong stakeholder leadership and communication skills, with the ability to work across technical and business teams * Experience working in regulated environments (e.g., healthcare, life sciences, fintech) * Advanced degree in a technical and/or business discipline * Experience in healthcare, diagnostics, life sciences, and/or digital health * Familiarity with healthcare data domains and systems * Experience with vendor evaluation, platform selection, or external AI tooling ecosystems * Production-grade data and AI products are deployed and embedded in day-to-day decision-making workflows * Measurable improvements in key business metrics (e.g., increased sales efficiency, better campaign performance) * Reliable, high-quality data foundations connect patient, clinical, financial, and commercial insights end-to-end * AI systems are continuously monitored, evaluated, and improved with measurable business impact * Strong stakeholder trust and adoption across both corporate and business-unit teams * Internal teams have transparent access to the function’s roadmap, trust in delivery against it, and visibility into the evaluation logic that prioritizes initiatives based on their impact to organizational goals #LI-DNI The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $140,600 - $175,700 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

Who We Are Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we’ve grown into a global brand with over 51 million pairs of glasses sold — and counting! Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways. Innovation is at the heart of everything we do at Zenni — from our revolutionary ___ glasses to our cutting-edge ___, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit ______ Candidate safety is important to us. Please note that all official communication will only be sent from @zennioptical.com addresses. About the Role As the product leader for Organic Growth (SEO & GEO), you are the architect of Zenni’s organic acquisition engine. This isn’t a traditional SEO role focused strictly on keywords and audits; it is a high-impact position where you will own the commercial performance and incremental revenue of our organic channels. Your mission is to transform organic search from a reactive traffic source into a proactive, scalable driver of incremental revenue. Reporting to the Sr. Director, Commerce & Growth, you will sit at the intersection of Product, Content, Marketing, and Engineering. You will be the primary steward of our organic P&L, tasked with both defending our established market share and expanding our reach through the creation of new, high-converting digital surfaces. You won’t just identify market demand; you’ll also partner with technical teams to build the programmatic experiences that capture customers at the very start of their vision-correction journey. We are seeking a strategic full-stack growth leader who views SEO and GEO as compounding assets. You are as comfortable defining a technical product roadmap as you are analyzing keyword opportunities or analyzing attribution models to prove the bottom-line impact of your initiatives. At Zenni, you won’t just manage rankings; you will build the future of how millions of people discover and purchase affordable prescription eyewear. Responsibilities: Ownership over the Organic Channel: Responsible for the end-to-end Organic Search channel, including responsibilities for driving incremental revenue, managing the organic P&L, and translating search traffic into bottom-line business impact. Product Roadmap & Strategy: Own the end-to-end roadmap for organic surfaces, including definition and prioritization of scalable or programmatic product features that capture unaddressed market demand. Growth Engineering: Partner with Design and Engineering to launch new indexable surfaces, while safeguarding the technical health, site architecture, and ranking authority of Zenni’s core web properties. Conversion & Experimentation: Own the organic click-to-cart journey. With incremental organic revenue as your north star, it will be crucial to optimize organic surfaces to maximize the value of every session. GEO & Innovation: Future-proof Zenni’s discovery engine by optimizing for GEO, ensuring our brand is the default choice for generative recommendations. Basic Qualifications: • You have ~8 years of combined experience across SEO, related Growth Marketing and/or consumer-facing Product Management, • You have a strong commercial acumen and financial literacy, with the ability to move beyond the “traffic” to discuss LTV, CAC, incrementality, and other concepts, • You’re technically literate, including a deep understanding of site architecture, structured data, and more. You don’t need to code, but you must be able to speak the language of engineers, • You have experience with content strategy, including a background building scalable content engines. You know how to balance “writing for humans” with structural requirements of search engines and LLMs, • You possess analytical rigor, including expert-level proficiency with SEO tools, web analytics, and A/B testing frameworks, • You are AI-enabled, including both a deep understanding of how Generative AI is changing search as well as proficiency to leverage AI to multiply your productivity, • You are an excellent communicator, with the ability to translate complex commercial or technical concepts into “so what?” insights for executive stakeholders Preferred Qualifications: • Experience with Programmatic SEO, • Experience in the ecommerce vertical, • Experience in the optical, healthtech, or other highly-regulated industries U.S. Perks & Benefits: • Annual bonus program, • 100% employer-paid medical, dental, and vision (dependent coverage capped at $300/month), • Life, AD&D, and disability coverage (with optional add-ons), • 401(k) with up to 4% match, • Comprehensive wellbeing programs (mental, physical, emotional support), • Lifestyle Spending Account (wellbeing + learning), • Work-from-home stipend (for eligible roles), • Generous PTO in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate, • Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents, • Family forming & fertility support and services through Maven, • Annual Zenni Gift Card - to use towards our products! Compensation In addition to other forms of compensation, such as perks and benefits, the estimated salary range for this role is $152,400 - $190,500 USD for candidates outside of California. For California-based candidates, the estimated salary range is $167,640 - $209,550/year USD. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs. (U.S. ONLY) Please note: While we prefer Bay Area-based candidates, we are registered in some, but not all, states. If you are located full-time in one of the following states, we welcome you to apply: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Iowa, Kansas, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Texas, Utah, Virginia. #LI-REMOTE We look forward to hearing from you! We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications. Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

About the Role Innovaccer is seeking a senior healthcare leader to serve as Managing Director of Customer Success for our Government & Public Sector market. Reporting to the Market President, this individual will be the day-to-day senior face of Innovaccer to our government program clients - building trusted relationships with agency and program leadership, driving measurable outcomes, and ensuring successful delivery across a complex and high-visibility portfolio. This role spans Medicaid managed care, Medicare, and CMS-aligned programs, and state and federal government health agencies. The Managing Director will own a book of government and public sector accounts, leading a team of Customer Success Managers and account leaders while being personally accountable for retention, program delivery, and client satisfaction. The ideal candidate brings 15+ years of experience in government health programs or managed care, with deep familiarity with the regulatory, operational, and political dynamics that shape success in this segment. A Day in the Life • Client Relationship Management: Serve as the senior point of contact for government and public sector accounts; build and sustain trusted relationships with program directors, agency executives, and key stakeholders at Medicaid agencies, CMS partner programs, and federal and state health departments., • Program Delivery Accountability: Own end-to-end delivery of commitments across your portfolio; partner closely with delivery, product, and engineering teams to ensure outcomes are met on time, within scope, and aligned to contractual and regulatory requirements., • Customer Success Leadership: Lead, develop, and mentor a team of Customer Success Managers and account leaders; coach them to be trusted advisors, manage complex government accounts, and consistently deliver measurable client value., • Retention & Growth: Drive account retention and expansion across your portfolio; identify opportunities to deepen Innovaccer's footprint within existing programs and position the platform for broader adoption across agencies and program areas., • Metrics Ownership: Deliver on core performance metrics including CARR, ARR expansion, churn, NPS, and CSAT across your book of business., • Cross-Functional Collaboration: Partner with Sales, Product, Marketing, and Technical teams to align on client strategy, manage expectations, and deliver a unified client experience tailored to government procurement and compliance environments., • Market Presence: Maintain a consistent, visible presence within client organizations — understanding evolving program priorities, policy changes, and operational challenges that create opportunities for Innovaccer to add value., • Escalation Management: Serve as the senior escalation point for your accounts; navigate complex client situations with professionalism and urgency, resolving issues while protecting long-term relationships., • Best Practices: Contribute to and continuously improve team playbooks and frameworks specific to government and public sector account management. What You Need • 15+ years of experience in government health programs, managed care, or healthcare technology, with significant experience serving Medicaid, Medicare, CMS, or state and federal government health agencies., • Proven track record of managing and growing complex, multi-stakeholder government accounts; comfortable navigating procurement cycles, regulatory requirements, and agency politics., • Experience leading and developing a team of customer success or account management professionals in a healthcare technology or services environment., • Deep understanding of Medicaid managed care, Medicare Advantage, CMS program requirements, value-based care, and population health management as it applies to government programs., • Strong credibility with government program directors and agency executives; able to translate technology capabilities into program impact, compliance outcomes, and population health results., • Demonstrated ability to own and deliver on retention and growth metrics (CARR, ARR, churn, NPS, CSAT) in a customer success or account leadership role., • Exceptional communication and executive presence; equally comfortable in a state agency briefing room and an internal product roadmap discussion., • Strong collaborator across matrixed internal teams including Sales, Product, Marketing, Delivery, and Engineering., • Ability to manage through influence in complex, cross-functional environments. What Success Looks Like • Government and public sector clients consistently view Innovaccer as a trusted, strategic program partner — not just a technology vendor., • The Customer Success team is high-performing, client-focused, and growing in capability under this leader's coaching and mentorship., • Strong, consistent performance across CARR, ARR expansion, churn, NPS, and CSAT metrics., • Program delivery is seamless, on-time, and aligned to regulatory and contractual commitments., • Accounts expand across program areas, with high retention and strong referenceability within the government segment. We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer • Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance., • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments., • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed., • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance. Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc. For any additional information, please visit the below websites:

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

We’re looking for Enterprise Account Executives that are hungry to sell into the most innovative software companies that are disrupting their respective industries.

Are you a Project Manager in the Architecture, Engineering, and Construction field seeking purpose, challenge, and talented colleagues? With a diverse portfolio of residential, energy, commercial, light industrial and public programs, CESO has the opportunity for you to develop your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “finding purpose through serving others,” so if this speaks to you, let’s connect! At CESO, it is the role of a Project Manager to plan, execute, and deliver projects in accordance with client expectations. This includes but is not limited to managing the efforts of internal team members as well as third party contractors or consultants to deliver projects according to plan. Additionally, the Project Manager will define a project’s objectives, oversee quality control, and maintain responsibility for timelines and budgets. You will have primary responsibilities that include: • Define and establish project scope, schedule and budget for projects as well as maintain quality control over a project’s lifecycle, • Outline project objectives and timelines for completion and effectively communicate them to involved parties throughout project, • Serve as a primary point of contact with assigned clients through frequent communication methods and lead client meetings, • Lead the preparation of project proposals, • Manage a staff of technicians and assign workloads, • Communicate project status and performance to executive leadership, • Monitor project progress to ensure adherence with contractual agreements, • Assure project documentation and reporting are accurately maintained, • Oversee coordination with clients as well as outside agencies and consultants for procurement of sub-consultant needs and jurisdictional reviews, • Elicit cooperation from a wide variety of sources, including upper management, clients, and other internal departments, • Provide resolution to client and project issues, • Responsible for invoicing of clients and tracking accounts receivable on a monthly basis, • Develop and grow business relationships with existing client contacts, • Motivate team members through the creation of a positive work environment by providing mentoring, coaching, and training to assist in professional development, • Other project and supervisory duties as assigned, • Bachelor's degree or 10 years related experience and/or training; or equivalent combination of education and experience., • 4+ years of experience assisting with the managing of projects or managing projects directly in a design and construction related fields, • Proficient in the use of Microsoft Office Suite, AutoCAD, Deltek, Newforma, and Paylocity, • Excellent communication and delegation skills, • Ability to effectively prioritize and execute tasks in a fast-paced environment, • Ability to manage and mentor a team, • Flexible and Hybrid Work Schedule, • Paid Time Off – Credited to You 100% Upfront, • 401K with a Company Match, • Rewards and Recognition Program, • Training and Development to Foster Professional Growth, • Paid Holidays, • Medical / Dental / Vision Coverage, • Welcome Box, • Casual Dress Code, • Reimbursement for Professional Licenses, • Paid Time Off for Community Team Service Events, • Voluntary or Supplemental Short-Term / Long-Term Disability, • Employee Assistance Program, • Company Paid Bonding and Recovery, • Employee events such as lunches and outings to foster a positive work environmentCESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire our Project Managers through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events. CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.

Senior Product Manager / Account Manager About NineTwoThree NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture. We’re a team that loves doing good work with great people. Our relatively small size keeps us fast and nimble. The wealth of knowledge, experience and talent paired with proven recipes and best practices allows us to find opportunities to help new products succeed. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more. Job Description As a Senior Product Manager at NineTwoThree, you will drive exciting digital product work with a fast-paced and technology-forward team, taking leadership for concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product, quickly gaining a deep understanding of their business and the needs of their end users. You will work closely with clients to transform their vision into a clear actionable roadmap for their digital web, mobile, or AI product. You will then use that roadmap to define precise requirements for each key milestone toward a useful product release. Collaborating cross-functionally with our internal teams—design, project management, engineering, and QA—you will guide products from concept through to launch. NineTwoThree moves fast, and you will work with the team to ensure projects stay on track and within scope, while also helping clients adjust priorities, align expectations, and make necessary trade-offs when challenges arise. You will also work across several clients, flexing and building product muscle in various domains, business models, and systems - an enormous professional development opportunity. As an AI-first agency, we place a high value on curiosity and a willingness to learn, especially regarding AI and machine learning. You will collaborate closely with our engineering team to build innovative products that leverage these technologies. Keeping up with the latest AI trends and tools will enable you to bring fresh insights and ensure our solutions remain at the forefront of the industry. Key Responsibilities • Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention., • Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation, • Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope, • Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process, • Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA, • Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones., • Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met., • Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines., • Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts., • 5+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc;, • Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders, • Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;, • Ability to work independently and with a team in a dynamic product-development environment;, • Attention to details, strong analytical skills, organizational skills, and critical-thinking skills;, • Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern); 100% remote job • Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years, • Paid sick leave and holidays, • Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager), • Well-being budget, • Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor Hiring process: We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Head of Product and CTO, third interview with CEO (optional), Offer. Join us!

Semgrep, the leader in code security for builders, empowers invention without friction. Teams catch, flag, and fix real issues before they ship, powered by security that learns as they build. Semgrep secures code as it’s written and provides guardrails that pave the road for developers to move fast and stay secure. Built for builders and trusted by security, Semgrep lives where developers work, delivering fixes without breaking flow, and giving security teams visibility, control, and confidence. Semgrep gets smarter as you build, with AI that learns your context to cut false positives and prioritize reachable vulnerabilities, validated by 95% of security reviewers across 6M+ findings. Semgrep makes zero false positives a reality with AppSec teams triaging 80% fewer false positives across Code and Supply Chain, dramatically shrinking the backlog. Founded in San Francisco and backed by Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital, Semgrep is recognized by Gartner in Application Security Testing and is trusted by leading organizations. Learn more at ___. About the role You'll be an Enterprise Account Executive in one of the fastest growing products in the DevSecOps market, working with some of the best Application Security and Developer teams in the world. You'll be an astute ambassador for your customers while tenaciously growing Semgrep's business. Along the way, you’ll learn how to scale a sales organization and take a developer-centric security product to market. You will grow your career by being an early member of a high-growth startup backed by Sequoia Capital, Redpoint Ventures, and Felicis Ventures. As the company grows, so will your career opportunities. As a member of our team, you’ll be a part of the decisions that make an early-stage startup successful and your work will be critical to our mission. Every customer you onboard will have a measurable impact on their software security. We’re excited to see what you do. What you’ll do * Work with the large Enterprise customers in a variety of industries, from banking to software development SaaS companies and everything in between covering the Pacific Northwest territory * Own customer engagements end-to-end, from prospecting and qualification to negotiation and close * Once you land an account, you’ll onboard and grow them with additional products or increased Semgrep usage * Manage inbound leads with a lightning fast follow-up and diligently qualify opportunities * Achieve and exceed goals consisting of outbound phone calls, emails, product demos, and trials (Proof of Concepts) every quarter * Maintain accurate pipeline management with expert-level forecasting and execute a territory plan * Work closely with Customer Success and Product Management to ensure smooth launches and fuel future product growth You are ideal for this role if: * You have a proven track record of successfully selling security solutions to CISOs and other senior security executives within the Pacific Northwest region * You possess excellent verbal, written communication, and product demo skills * You are curious: you probe deep for customer pain-points and issues they’re trying to resolve with code security, and know how Semgrep can help * Your mantra is always-be-prospecting: the world of DevSecOps, and specifically, AppSec is rapidly changing. You strive to be an expert yourself and have access to Semgrep experts so, when you reach out to a prospect, they want to take your meeting * You are tenacious: build 4-5x pipeline, advance deals, work the organization chart, know how to align resources. Ultimately, you know how to GSD - Get Stuff Done! * You are resilient: you will take early morning or late evening customer calls and travel for customer onsite meetings * You have 5-10 years of sales experience in high pace environments with consistent quota achievement. You have closed multiple 6 or 7-figure deals a year, several years in a row within large Enterprise organizations. Bonus: relevant AppSec experience and/or early stage startup experience * You have excellent customer orientation: possess record breaking SLAs in responding to any and all customer needs * Are an expert in working asynchronously using Slack, Google Suite, email, video conferencing, etc. * You have the technical aptitude to become fluent in the Semgrep and the DevSecOps industry Compensation * The estimated starting annual salary for this position is $150,000 USD annually ($300,000 USD OTE). The actual base salary will be determined based on a number of factors, which may include job-related skills, relevant experience, qualifications, location, internal equity, and market data. In addition to base salary, total compensation may include equity, variable compensation, and benefits. We view equity as a meaningful part of our compensation philosophy and a way for employees to share in the long-term value they help create. * Compensation ranges are reviewed regularly and may be adjusted as the role, individual performance, or market conditions evolve. Location * This will be 100% remote position, however ideal candidates will be geographically located in Pacific Northwest. Our goal is to competitively and fairly compensate every Semgrep employee with a system that equally rewards those who are vocal and those who are less comfortable making demands during the final steps of the hiring process. To that end, we generate internal compensation bands that are used when discussing and negotiating salaries. We update these based on market data to make sure they’re above the average for comparable roles. We invest in our employees’ well-being and long-term success through a competitive, market-aligned benefits program that meets or exceeds local market standards across all of the regions in which we hire. Benefits offerings vary by location to reflect local requirements and norms. For more detailed, location-specific information, please visit ___. We bring together people from a wide range of backgrounds and disciplines—from physics and philosophy to formal methods research and full-fledged corporations. We’re new parents and new grads, dog lovers and dogfooders. We get together often to bike, bake, and meet up in parks. In our interactions, we believe respect and honesty go hand in hand, and prioritize both. Semgrep is an equal-opportunity employer seeking a diverse range of backgrounds. We value who you are — including your cultural heritage, your socioeconomic status, your age, your race, your gender, your sexual orientation, your disabilities. We value what’s vitally important to you — your family, your religion, your politics. We value what you love in this world — your music, your weekend pursuits. We believe in welcoming varied professional backgrounds, educations, and interests. If you’re exceptional in your role, believe in Semgrep’s mission, and treat Semgrep’s values as your own, you belong here. Please Note: For US-based roles open to remote work, we are currently able to hire employees in the following states only: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values: • Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives., • Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick)., • Growth Mindset - We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers. Your Role: • Lead business decision meetings as the subject matter expert (SME) and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer., • Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress., • Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment., • Configure and manage the solution to align with the customer's objectives and requirements identified during business delivery meetings., • Provide launch as well as ongoing support to the customer’s business team and other Intradiem champions, ensuring successful adoption by implementing Intradiem solutions and best practices., • Provide troubleshooting support to assist with tracking and measuring the initial adoption of Intradiem against customer defined goals and objectives to ensure successful implementation and usage., • Collaborate with internal cross-functional teams to develop and deliver high-quality services, maintaining strong working relationships to ensure customer satisfaction., • Identify, document and communicate best practices, key trends, and process improvements., • Conduct all business in accordance with Intradiem policies and procedures., • All other duties as assigned. Your Background: • Bachelor's degree or 5+ years of experience in project management, software implementation, or Workforce Management role., • Have 3+ years experience with business consulting and process improvement., • Experience interfacing with external customers, sales, consulting services and executive management., • Experience with SaaS software solutions., • Excellent Change Management skills, including the ability to influence, motivate and persuade., • Strong experience with Microsoft Excel, Word, and PowerPoint, • Strong ability to convey functional information to non-technical personnel at all levels; and good listening skills to translate requirements from non-technical customers into requirements for the Product Management team., • Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization., • Excellent written and oral communication skills, including presentation skills and ability to consult remotely and onsite., • Desire and ability to proactively research solutions and best practices., • Excellent reasoning and analytical skills., • Strong customer focus and service orientation., • Self-driven, with excellent time management skills., • Hands-on, individual contributor and collaborative team player, • Experience in the healthcare industry is preferred, • Experience with contact centers is preferred Work Authorization: Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

R26_0005560|US This is a remote position for anyone currently living in the Unites States. This job will be centered in supporting NIQ’s enterprise deployment of Gainsight as the customer success platform—translating NIQ business processes into scalable Gainsight workflows, playbooks/CTAs, and executive reporting. Own partner execution with Gainsight PS, coordinate cross-functionally (IT, CS Ops, CSMs, Sales), and drive adoption. Key Responsibilities • Implementation leadership & vendor coordination: Own day-to-day delivery with Gainsight (scope, plan, milestones, RAID), including contract/PS coordination as needed., • Enterprise process design in Gainsight: Convert NIQ CS motions into Gainsight workflows—health scoring inputs, risk register logic, playbooks, and standardized operating rhythms., • Playbooks / CTAs / reporting: Define and configure CTAs, success plans, journeys (as applicable), dashboards, and exec reporting; align playbooks across teams to reduce manual burden., • Champion network & change management: Coordinate “client success champions” (regional/service-line representatives) to validate workflows, define best practices, and drive adoption/training., • Governance & enablement: Establish governance, documentation, admin standards, and partnership with training to support global scaling post-launch. Must-have Qualifications • Proven Gainsight enterprise deployment experience (preferably global/multi-region rollout), including implementation phases from discovery → configuration → go-live → scale., • Hands-on Gainsight administration (configuration, user/permission model, lifecycle management, reporting/dashboards)., • Cross-functional delivery leadership with IT/data, CS Ops, CSM teams, and Sales; ability to translate process into system configuration., • Prior work in large/complex enterprise deployments (multi-geo, multi-business unit) with phased MVP then scale approach., • Experience designing automated risk detection + operational response (alerts → CTAs → playbooks)., • Operator mindset: can turn complexity into working processes and system decisions., • Influence without authority: aligns regional leads and frontline teams on common playbooks. This role has a market-competitive salary with an anticipated base compensation of the following range: $132,000 - $150,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. • Comprehensive healthcare plan (medical, Rx, dental, and vision)., • Flexible spending accounts and a Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Flexible working environment, • Volunteer time off, • LinkedIn Learning About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: ___ | ___ | ___ | ___ Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the ___

As a Sr. CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established and attained, driving adoption of platform best practices to optimize ROI, educating on new/upcoming features (which may qualify cross/upsell opportunities), anticipating and proactively de-escalating issues with scalable solutions, and maintaining a feedback loop for key product enhancements / improvement requests. • 5+ years experience in a CSM capacity, with 6+ yrs. experience in an enterprise SaaS product support environment, • Strong experience with building and developing long-lasting executive-level relationships (including with CISO’s and CIO’s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers), • Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative, • Soft skills oriented towards developing and retaining a customer’s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response), • Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer’s investment, • Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally, • Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage, • Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals, • Previous experience with Internet and networking technologies and products, including email security products, • Well versed with using case management systems and CRM’s (e.g., SFDC / JIRA), • Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Value Realization: • Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention., • Schedule, prepare and deliver Business Reviews for customers, with the top priority of proving ROI that leads to renewals/expansion., • Increase customer adoption of key platform features and best practices to maximize ROI, ensuring the basis for retention, satisfaction, and growth. Product Knowledge: • Maintain a deep understanding of our product and roadmap, so you can guide customers to success and continue to drive up their Adoption Score., • Educate customers on the most relevant features and functionality related to their specific requirements. Relationship Building: • Understand your customer’s industry trends, business challenges with email security, and current and potential use cases for Abnormal., • With understanding of customer needs, establish a strategic, trusted advisor relationship at the highest relevant levels by guiding the customer on best practice usage of the platform to manage risk and meet/exceed their objectives., • Develop and nurture Abnormal Security champions within your customer’s organization who advocate for the platform based on their positive experience. Account Success Planning: • Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals., • Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics)., • Proactively monitor customer health to reach out to customers before risks or issues, • escalate and identify remediation options. Cross Functional Collaboration: • Partner with Abnormal Security Account Team (Account Executives, Sales Engineers, Support Engineers, etc.) to ensure that customers renew and expand usage. Triage and Risk Mitigation: • Monitor customer user trends to recommend to internal teams risk mitigation actions (Product, Support, Services, etc.). Example: work with Engineering to stabilize customer’s advanced reporting needs based on repeated case escalations., • Coordinate internal actions and schedule customer calls as necessary to address case issues and concerns and ensure all commitments are met. #LI-MC2

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Manager serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The CSM will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The CSM partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

As a Senior Customer Success Manager, you will independently manage strategic customer relationships and ensure long-term value realization across a portfolio of mid-market and enterprise accounts. You will lead success planning, drive adoption and engagement, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support. Your work will have a direct impact on retention, satisfaction, and account growth, and you’ll contribute insights to help evolve customer and internal processes. • Confident operating independently, navigating strategic accounts, and aligning customer needs with organizational goals, • Comfortable managing technical and strategic issues, leveraging internal partnerships to drive outcomes, • Effective communicator with the ability to present complex ideas clearly across a range of audiences, • Adaptable and proactive in dynamic, fast-paced environments with a continuous improvement mindset, • Manage strategic customer relationships post-sale, focusing on adoption, retention, and value delivery with minimal oversight, • Deliver outcome-oriented QBRs/EBRs and lead success planning to align customer goals with platform capabilities, • Drive platform adoption and feature engagement through best practices, enablement, and education on roadmap developments, • Monitor account health using data-driven insights; proactively identify risks and lead coordinated mitigation efforts, • Resolve complex escalations with timely, clear communication and a focus on long-term customer trust and satisfaction, • Collaborate with Sales, Engineering, and Support to influence renewal and expansion outcomes, • Represent the customer voice internally, providing structured feedback to Product and other teams, • Support knowledge sharing and contribute to internal process development or mentoring where relevant, • 8+ years of experience in enterprise SaaS, with at least 3 years in Customer Success, TAM, or support roles, • Proven track record managing complex customer relationships, including executive-level stakeholders, • Strong communication, analytical, and problem-solving skills with an emphasis on delivering measurable outcomes, • Technical familiarity with internet and networking technologies; experience with security products is a plus, • Proficiency in CRM and support tools such as Salesforce and Jira, • Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent professional experience #LI-EM3

Bridgeway is seeking a Director of Cloud Engineering to lead the strategy, modernization, and operational excellence of our infrastructure and developer enablement Cloud. This role defines and executes the vision for reliability, scalability, security, and automation across our technology ecosystem. You will shape enterprise-wide Cloud strategy, champion DevOps and Site Reliability Engineering practices, and enable teams to deliver secure, high-quality software. You will also lead a high-performing engineering team and serve as a trusted advisor to executive and business stakeholders. This is a high-impact opportunity to drive the transformation of our Cloud into a highly automated, resilient environment that supports Bridgeway’s long-term growth and innovation. The is a remote position with preference given to East Coast candidates; <5% travel expected. After-hours/on-call availability required. Key Responsibilities • Define and execute the enterprise Cloud engineering and DevOps strategy aligned with Bridgeway’s business and technology objectives, • Establish and maintain a multi-year roadmap for reliability, scalability, automation, CI/CD, and cloud modernization, • Provide architectural leadership to ensure Cloud investments deliver measurable business value, • Provide hands-on support as needed, • Define and enforce Infrastructure as Code (IaC) standards using Terraform, ensuring consistent, repeatable, and auditable infrastructure deployments across all environments, • Establish Terraform module libraries and governance practices to promote reusability, reduce configuration drift, and accelerate infrastructure provisioning, • Lead the adoption of GitOps workflows for infrastructure management, integrating Terraform with CI/CD pipelines for automated plan, review, and apply processes, • Lead the implementation and governance of secure networking solutions using modern VPN technologies such as Tailscale, WireGuard, and traditional IPsec tunnels, • Partner with executive leadership to communicate Cloud strategy, progress, and outcomes, • Oversee the design, implementation, and optimization of cloud infrastructure, CI/CD pipelines, and developer enablement Clouds, • Establish KPIs and metrics to measure reliability, delivery efficiency, and Cloud maturity, • Lead enterprise-wide standards, policies, and governance for Cloud and DevOps practices, • Lead, mentor, and develop a team of Windows and Linux-focused engineers, • Build a culture of accountability, continuous improvement, and operational excellence, • Oversee talent strategy including hiring, performance management, succession planning, and career development, • Foster a collaborative, inclusive, and high-performance engineering organization, • Act as a primary escalation and decision authority for Cloud-related risks and challenges, • Partner with Product, Engineering, Architecture, Security, and Business leaders to translate business needs into scalable technical solutions, • Evaluate emerging cloud technologies and make architecture decisions aligned with business objectives, • Oversee cloud cost management and budget optimization, • Serve as a change agent, driving adoption of modern engineering practices and emerging technologies, • Design and drive implementation of IP Address Management (IPAM) solutions such as NetBox, Infoblox, or AWS IPAM Services, • Architect and manage multi-account (AWS) or multi-tenant (Azure) environments with complex interconnection and governance requirements, • Lead migrations from traditional on-premises deployment patterns to leverage cloud-native services, • Design and maintain Kubernetes environments with proper security controls, network segmentation, and namespace isolation, • Partner with development teams to transition application deployments from traditional server installations to containers and serverless architectures, • Interface with development teams to identify pain points and lead continuous improvement initiatives, • Ensure Cloud availability, resilience, security, and compliance, • Support security and compliance teams with evidence gathering and audit interviews for SOC 2 and similar frameworks, • Design and maintain centralized logging configurations that aggregate and correlate system, application, cloud, and SaaS logsImplement advanced monitoring and alerting structures to ensure availability and assist development teams in identifying application errors and performance concerns, • Troubleshoot complex technical issues across all levels of the stack while marshalling appropriate resources and providing timely updates to stakeholders, • Deliver root cause analysis reports with actionable recommendations to prevent recurrence, • Lead incident management, root cause analysis, and continuous improvement efforts, • Drive automation-first practices using tools such as Python, Terraform, Ansible, and CI/CD Clouds., • Coach and mentor traditional systems administrators on cloud concepts, enabling them to maintain and optimize cloud services Qualifications • 10+ years of experience in infrastructure, Cloud, Cloud engineering, or DevOps roles, with at least 3 years in leadership or management positions, • 5+ years of hands-on experience designing and operating cloud environments, • Proven experience leading enterprise DevOps and Cloud transformation initiatives, • Demonstrated success managing and developing high-performing technical teams, including full human capital responsibility, • Strong expertise in cloud architecture, automation, CI/CD, and reliability engineering, • Exceptional communication skills with the ability to influence executive, technical, and non-technical stakeholders, • Hands-on experience architecting and deploying systems that meet advanced security compliance requirements including HIPAA, HITRUST, and NIST frameworks, • Experience implementing and managing Entra ID as a primary identity provider with SAML and OAuth integrations across internal and external systems, • Proficiency developing and maintaining build and deployment pipelines supporting multiple teams with distinct requirements across multiple languages and frameworks, • Hands-on experience designing and implementing Terraform configurations for multi-cloud environments, including state management, workspace strategies, and remote backend configurations, • Proficiency establishing Terraform governance frameworks including Sentinel policies, code review standards, and module registries, • Experience migrating legacy infrastructure to IaC patterns using Terraform import and refactoring strategies, • Hands-on experience designing and operating enterprise secure network solutions including IPsec site-to-site tunnels and modern overlay networks such as Tailscale or WireGuard, • Bachelor’s degree in Computer Science, Engineering, or related field Bridgeway is an equal opportunity employer.

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers. Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: Blue Water Thinking is seeking a Nuvolo Junior Trainer to support the development and delivery of training programs for the VA Nuvolo Clinical EAM and OT Security platform under the direction of the Senior Trainer. This individual assists in maintaining and updating training materials following system changes, conducting training sessions, and supporting end users as new functionality is deployed across the VA HTM enterprise. Responsibilities: • Performing in a key role executing program operations to meet established goals and objectives., • Collaborating with VHA leadership and cross-functional teams to align program goals with veteran healthcare needs., • Assisting in the planning, creation, and delivery of training and educational courses for VA HTM staff on Nuvolo application workflows., • Supporting updates to training content (guides, knowledge articles, job aids) following system upgrades, releases, and configuration changes., • Conducting evaluations and assist in identifying communication and skill requirements for VA HTM end users., • Translating training needs into workshop modules and remedial training content., • Developing and revising workbooks and instructional materials for standard and customized Nuvolo training workshops., • Performing training-related administrative tasks including scheduling, enrollment management, and training record maintenance., • Conducting face-to-face and online training sessions for diverse VA HTM user audiences., • Maintaining training databases and assisting with knowledge management of the VA Nuvolo Knowledge Base and service portal., • Attending and actively participating in project meetings; supporting the tracking of training deliverables., • Assisting with UAT coordination and user acceptance support for new application features., • Supporting the development of work plans and project documentation as assigned. Minimum Qualifications: • BA/BS degree in Education, Instructional Design, Information Technology, Healthcare Administration, or a related field., • Minimum 3 years of experience providing training in a technical or healthcare environment., • Demonstrated ability to deliver in-person and/or web-based training to adult learners., • Experience supporting Nuvolo. Preferred Qualifications: • Professional clinical experience and understanding of healthcare delivery., • ServiceNow Certified Application Developer., • Experience with VHA or other federal healthcare agencies., • Experience delivering Nuvolo Clinical EAM and/or OT Security module training., • Understanding of VISN, VAMC, and HTM/Biomedical Engineering operations. Eligibility: • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future., • Must be able to obtain and maintain the required federal public trust clearance for this role. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $58,000 - $105,000 Benefits: Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: • Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...), • Candidates must fill out the below form to the best of their knowledge

LiveData | Remote, United States (Eastern Time preferred) | Full-Time LiveData is a healthcare technology company automating clinical and operational workflows across Electronic Health Record (EHR) systems. Our engineering team treats AI coding assistants as standard development tools, not experiments. We build on a serverless-first AWS architecture to keep systems lean and costs low. We are hiring a Customer Success Project Manager to lead the planning and execution of customer implementations. You will report to the Director of Customer Success and serve as LiveData's primary point of contact for hospital customers throughout their engagement. This is a customer-facing leadership role. You own the project plan, run the meetings, coordinate across internal teams, and make sure each hospital goes live successfully. You also lead customer training and serve as the communication bridge between LiveData and the hospitals we serve. • Develop and lead execution of technical and clinical project plans for hospital customers, from kickoff through go-live and post-launch support, • Serve as the face of LiveData for customer engagements, owning communication with hospital stakeholders at all levels, • Lead customer meetings, status reviews, and training sessions, • Coordinate across Engineering, DevOps, Product, Sales, and clinical teams to keep implementations on track, • Identify risks, manage scope, and escalate issues before they affect timelines, • Train hospital staff on product use, workflows, and best practices, • Track project milestones, maintain documentation, and report progress to internal leadership, • Use AI tools (Claude Code and similar) as part of your daily workflow Required: • 5+ years of experience managing software implementation projects for customers, • Demonstrated track record of successfully delivering healthcare IT solutions in hospital settings, • Ability to lead meetings and build trust with clinical, technical, and executive stakeholders, • Strong organizational skills with experience managing multiple concurrent projects, • Clear written and verbal communication; able to translate between technical and clinical audiences Preferred: • Experience with EHR systems (MEDITECH, Oracle Health/Cerner, Epic) or healthcare data standards (HL7, FHIR), • PMP certification or equivalent project management credential, • Experience at a healthcare technology vendor (not just an internal hospital role), • Familiarity with AI-assisted tools and workflows, • Experience with change management and end-user training programs, • You are the customer's primary contact. LiveData is small: you are not handing off to a support team. You own the relationship from kickoff through ongoing success., • AI-assisted workflows are expected. We use AI tools daily; comfort with AI-assisted work is a baseline, not a bonus, rather it is expected., • Healthcare domain matters. You will interact with hospital IT teams, clinicians, and administrators. Understanding clinical workflows and EHR systems makes you more effective. This is a fully remote opportunity. However, you must be able to meet approximately quarterly in the Boston area for all-hands, in-person get-togethers. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core business hours between 8 AM and 5 PM Eastern. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit ___ and follow us on LinkedIn and X. Want to be part of our story? Apply today! Location: Varies, US remote Travel: Up to 40–50% Couchbase is seeking a Strategic Account Executive to own and grow a portfolio of our largest, most complex enterprise customers. This role is designed for a senior individual contributor who thrives in long, consultative sales cycles, builds deep executive relationships, and consistently drives expansion within strategic accounts. You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. • Own and execute a Strategic Account Plan for a defined set of named enterprise accounts, aligned to Couchbase’s go-to-market strategy and growth objectives., • Drive new business, expansion, and retention within Fortune 1000 and other strategic customer relationships., • Manage complex, multi-threaded sales cycles from pipeline generation through negotiation and close, leveraging MEDDIC or equivalent sales methodologies., • Build and maintain strong C-level and senior stakeholder relationships, positioning Couchbase as a long-term strategic partner., • Collaborate closely with Sales Engineering, Customer Success, Product, Marketing, SDRs, and Partner teams to deliver differentiated solutions and exceptional customer outcomes., • Develop and execute pipeline creation and expansion strategies, leveraging customer ecosystems, events, cloud partnerships, digital channels, and developer communities., • Accurately manage and forecast pipeline, ensuring strong data integrity across Salesforce and sales tooling platforms., • Partner with leadership and act as a quarterback for internal resources, ensuring alignment across teams and successful execution against account objectives., • Stay current on the Couchbase platform and competitive landscape, articulating clear business value across both cloud (SaaS) and on-premise deployments., • Represent Couchbase with professionalism and credibility in high-stakes customer engagements, negotiations, and executive briefings., • 6–10+ years of enterprise or strategic software sales experience as an individual contributor., • Proven track record of exceeding quota in complex, high-value enterprise sales environments., • Experience selling into Fortune 500 / Global 2000 accounts, navigating procurement, security, and multi-stakeholder decision processes., • Background selling cloud, SaaS, database, or infrastructure technologies, ideally business-critical platforms., • Strong command of enterprise sales methodologies (MEDDIC, Challenger, or similar) and disciplined opportunity management., • Comfortable engaging with executive buyers and technical stakeholders, translating technical capabilities into clear business outcomes., • Experience co-selling with partners, cloud providers, and system integrators is highly valued., • Highly organized, self-directed, and accountable, with strong time management and forecasting discipline., • Thrives in a fast-paced, growth-stage environment, with a builder mindset and passion for customer success. $125,000 - $150,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for ___ and ___. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our ___ and understand your personal information may be processed in accordance with our ___ following guidelines in your country of application.

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. We are targeting a Senior Director or VP level for this role. The Customer Success Leader will lead Customer Success Managers (CSMs) focused on the Strategic Segment ($1B+) accounts. In this role, you will lead a team of 7+ CSMs responsible for owning renewals, generating adoption, and driving customer satisfaction. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high-caliber Enterprise SaaS and Medical Device customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers and end-users across the Medical Device Industry. Our Customer Success team takes a proactive, consultative, and high-touch approach when working with customers, by engaging directly with end-users to generate platform adoption and running Executive Business Reviews to align with strategic initiatives and quantify and communicate ROI. • Drive customer retention and expansion by leading team of CSMs focused on the Strategic segment ($1B+ in revenue), • Directly manage the Strategic Customer Success team, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies, • Engage directly with key customers on Executive Business Reviews (with CSMs) to communicate value provided by AcuityMD, • Provide support for CSMs in at-risk accounts through risk detection/alerting and action plans, • Building hiring plans and recruit, hire and onboard world class CSMs, • Partner closely with sales, product, and services teams to advance AcuityMD’s mission and approach to customer engagement, • Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Customer Success and broader Commercial team leadership, • 8+ years of experience in Customer Success or Account Management Enterprise SaaS, • 3+ years of experience leading high performing teams as a Senior Manager or Director, • Proven track record of exceeding retention and expansion quotas, • Ability to develop close personal relationships with customers and colleagues through empathy, • Patient and active listener, • Proactive and self-driven, and bring infectious energy and resiliency, • Passion for people, with a history of hiring, developing, and up-leveling your teams, • Proven ability to manage large (several hundred) logo portfolio, • Excellent written and verbal communication skills (email & PPT), • Experience in venture-backed, growth stage companies, • Medical Device or Life Sciences experience, • Experience using CRM, ideally Hubspot You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Field CTO, Public Sector at GitLab, you will serve as a trusted technical advisor for public sector customers and prospects, helping them connect DevSecOps strategy, security, and compliance goals to real business and mission outcomes. You will work closely with executive stakeholders during the pre-sales process, offering strategic guidance on how GitLab can support secure software delivery, modernization efforts, and platform adoption across complex environments. In this role, you will combine technical depth with executive level customer communication. You will build relationships with customer and prospect leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects, while also partnering across GitLab with sales, marketing, and product teams. Your perspective from the field will help shape customer conversations, influence go-to-market strategy, and inform how GitLab continues to serve public sector organizations. Note: This is an individual contributor, customer-facing technical advisory role; it does not include direct people management responsibilities. This role is well suited for someone who enjoys operating at the intersection of technology strategy, customer engagement, and market leadership. You will help customers understand the value of our AI Powered DevSecOps platform, contribute to industry conversations around standards and guidance (AI in particular), and represent GitLab in a way that reflects our values of transparency, collaboration, and results. • Engage with customers in a technical consulting and advisory role during the pre-sales process, providing technical assistance and strategic guidance., • Deliver executive-level thought leadership on DevSecOps, security, and compliance for strategic public sector opportunities, including new and growth accounts., • Build and maintain relationships with customer leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects., • Partner with the marketing team to develop content and support media engagement opportunities that increase awareness of GitLab in the public sector market., • Educate customers on the value of the GitLab platform and related technologies, and support conversations across multiple levels of the organization to help enable successful deployment., • Assist with requests for information and responses related to government publications and public-private partnership opportunities., • Participate in and contribute to working groups connected to government publications, standards, and demonstrations., • Curate and communicate public sector field feedback, collaborate on prioritization with marketing and product teams, and contribute to sales strategy, playbooks, enablement, and reusable technical content for the field (podcasts, etc)., • Significant experience in DevSecOps, AI and AI policy in government, information technology security, or closely related areas., • Experience selling to, supporting, or working within the public sector., • Experience creating technical marketing content and materials independently., • Experience delivering security, cybersecurity, compliance-related solutions, or assessments., • Knowledge of software development tools, practices, methodologies, and the end-to-end software development lifecycle., • Understanding of continuous integration and continuous deployment, along with modern software development or operations practices., • Experience with cloud computing and related technologies and practices., • Strong verbal, written, and presentation skills, with the ability to communicate technical strategy effectively to audiences ranging from executives to engineers., • Ability to coordinate across time zones and adapt schedules to customer and internal stakeholder needs., • Experience in technical pre-sales or a comparable customer-facing information technology role. The Field CTO, Public Sector role works across customer-facing and internal teams to help GitLab meet the needs of public sector organizations with clarity, credibility, and deep technical insight. This role partners closely with sales, solutions, marketing, and product stakeholders to represent customer priorities, strengthen technical strategy in the field, and support GitLab's position in a highly regulated and mission-driven market. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $138,000 - $297,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

About the Job: LaunchDarkly is hiring a player/coach partnerships leader to rebuild and scale our global partner ecosystem across GSIs/SIs, Cloud, VARs, and Technology Partners. This leader will build and launch our Partner Program, stand up and operationalize PRM, and define GSI/SI service offerings that extend the LaunchDarkly platform while working cross‑functionally to maximize impact. You will: • Lead a small, high-output partnerships team while personally owning a subset of top partners and initiatives., • Redesign our partner program (tiers, incentives, give/gets) to reflect our multi-product portfolio and FY27+ growth strategy., • Drive implementation and adoption of a PRM platform integrated with Salesforce., • Establish a repeatable model for service packaging with GSIs/SIs (implementation, modernization, AI/DevOps transformations) in partnership with Professional Services., • Align with Sales, Product, Finance, Marketing, and RevOps so partner motions are embedded in core GTM, not run in parallel. Responsibilities: • Lead as a player/coach, • Manage and develop a lean partnerships team while carrying direct executive relationships with a focused set of strategic partners., • Set operating rhythms: Partner QBRs, joint business plans, pipeline reviews, and internal partner councils., • Define and report on partner-sourced and partner-influenced pipeline and ARR, by region and segment., • Restructure / relaunch the partner program and PRM rollout, • Own the redesign of the LaunchDarkly Partner Program for Services/SI, Resell/VAR, Cloud, and Technology/ISV partners., • Define clear tiers, requirements, benefits, and incentives (discounts/margins, referral fees, MDF, certifications)., • Work with Finance, Legal, and RevOps to codify commercial models, agreements, and governance., • Partner with Marketing and Enablement to deliver a simple, well-documented program understood by sellers and partners., • Lead selection (if needed), implementation, and rollout of a PRM platform integrated with Salesforce, Skilljar, Saleshood., • Partner with RevOps and Sales Enablement to drive training, playbooks, and dashboards that make PRM part of everyday workflows., • Develop GSI/SI service packages and delivery motions, • In collaboration with Professional Services, Customer Success, and Product, define a small set of standard services offerings for GSIs/SIs (e.g., release modernization, feature flag adoption, experimentation on Snowflake, AI/GenAI SDLC, observability/Guardian)., • Co-design and pilot offerings with a shortlist of priority GSIs/regional SIs, validate pricing and scope, and codify repeatable GTM plays., • Clarify subcontracting vs. referral motions, including economics, sales compensation impacts, and customer experience guidelines., • Build a partner enablement path (certifications, playbooks, demo access) so partners can independently sell and deliver LaunchDarkly-based services., • Drive cross-functional alignment with constrained resources, • Work directly with Sales Leaders to embed partners across LaunchDarkly’s account base, maintaining a consistent cadence across leadership forecasts, sales QBRs and other engagement opportunities., • Collaborate with Product and Solutions/Architects on joint solutions, integrations, and specialization areas (DevOps, AI, observability, experimentation)., • Work with Finance and Deal Desk on partner economics, marketplace transactions, and approvals that balance growth and margin., • Coordinate with Marketing, Field & Events, and Partner Marketing on a focused calendar of high-impact co-marketing and field plays, not a long tail of one-offs., • Use clear prioritization frameworks (Tier A accounts, top partners, highest ROI plays) to protect the team from fragmentation. Qualifications: • 15+ years in B2B SaaS partnerships, including meaningful experience with Services / SI / GSI partners., • 7+ years leading partnerships teams with a proven player/coach profile (hands-on partner ownership plus people leadership)., • Demonstrated success rebuilding or relaunching partner programs (tiers, incentives, agreements, operations)., • Hands-on ownership of PRM and partner data models, including deal registration and attribution in Salesforce., • Direct experience designing or scaling GSI/SI services offerings and motions (subcontracting, referrals, co-delivery)., • Track record of delivering partner-sourced and partner-influenced revenue and compressing deal cycles through co-sell., • Strong cross-functional leadership: you have driven complex initiatives across Sales, Product, Finance, Marketing, Legal, and RevOps., • Experience in DevOps, developer tools, observability, or AI/ML ecosystems., • Prior experience or ownership of hyperscaler or data platform partnerships (e.g., AWS, Snowflake, Databricks) and marketplace motions., • Experience with Corporate Development initiatives at past companies and with partners., • Familiarity with LaunchDarkly or other feature management / experimentation platforms. Pay: Target pay ranges based on Geographic Zones* for Level M5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,000 - $370,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,000 - $333,000**, • Zone 3: All other US locations - $229,000 - $314,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Overview of Job Function The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. This role owns the operating rhythm for the team, including renewal readiness, CSQL pipeline generation, customer health management, and playbook execution. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates. This role partners cross-functionally with Sales, Product, Marketing, and Professional Services to ensure customers realize measurable value from Verint's platform. Principal Duties and Essential Responsibilities Team Leadership & Development • Lead, coach, and develop a team of Customer Success Managers across varying experience levels., • Own the full people management lifecycle: hiring, onboarding, performance reviews, development plans, and performance management., • Establish and run a consistent team operating rhythm, including account health reviews, forecast calls, account planning sessions, and strategy discussions., • Set clear expectations for CSM activity, output quality, and customer outcomes; hold the team accountable to those standards., • Build team capabilities through structured coaching on executive engagement, business review delivery, value realization storytelling, and expansion identification., • Own team-level targets for revenue retention, and CSQL-generated expansion pipeline., • Hold the team accountable for documenting customer outcomes and value realization, ensuring success stories and measurable results are captured and shared., • Drive CSM execution against renewal timelines, ensuring early risk identification and proactive intervention., • Oversee CSQL pipeline generation and qualification, ensuring the team identifies and advances expansion opportunities through the defined approval and staging process., • Monitor customer health scores, adoption metrics, and risk indicators at the portfolio level; take action when trends signal churn or contraction risk., • Serve as the escalation point for at-risk accounts, engaging directly with customer executives when needed to resolve issues and protect revenue., • Join strategic customer meetings, executive business reviews, and renewal conversations to reinforce Verint's commitment and value., • Coach CSMs on building and maintaining multi-threaded relationships with customer stakeholders, including economic buyers and operational sponsors., • Represent the voice of the customer in cross-functional forums with Sales, Product, Marketing, and Professional Services., • Partner with Sales leadership on account strategy alignment, handoff processes, and joint renewal/expansion planning., • Provide structured product feedback to Product teams based on aggregated customer input and adoption data., • Own playbook execution and iteration for the team, ensuring CSMs follow established engagement models, success planning frameworks, and escalation protocols., • Utilize CS platform tools and dashboards (e.g., Totango) to track customer health, adoption trends, and team performance., • Identify process gaps and drive continuous improvement in workflows, templates, and reporting to increase team efficiency and consistency., • Deliver accurate renewal and expansion forecasts to leadership on a regular cadence., • Bachelor's degree or equivalent experience., • 4+ years of people management experience leading customer-facing teams, with 6+ years of overall experience in Customer Success, Account Management, or a related function., • Demonstrated experience managing a team accountable for a book of business, including renewal and expansion targets., • Working knowledge of CS platforms and tooling (e.g., Totango, Gainsight) and CRM systems (e.g., Salesforce)., • Proficiency in using data, dashboards, and health scoring frameworks to manage customer portfolios and drive team actions., • Strong interpersonal, communication, and relationship-building skills with the ability to engage customer executives., • Experience operating in a cross-functional, matrixed environment., • Strong organizational skills with the ability to prioritize across multiple accounts, team members, and competing demands., • Ability to travel up to 20% of the time., • Experience in workforce management, customer experience, or enterprise SaaS environments., • Track record of improving net revenue retention or gross renewal rates within a managed portfolio., • Familiarity with customer segmentation models and tiered engagement strategies., • Background in coaching and developing Customer Success professionals., • Experience driving or contributing to a structured expansion pipeline program (e.g. CSQL or similar qualification-based model).

We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary: The Product Manager – Clinical & Authorization Platforms owns the strategy, roadmap, and execution of RxSense’s clinical rules infrastructure and prior authorization capabilities. This role is responsible for the platform functionality that enables clients to configure, operationalize, and scale their clinical policies and utilization management programs. RxSense serves enterprise PBMs and healthcare organizations that define their own clinical criteria. The Product Manager ensures those client-defined rules—such as prior authorization requirements, step therapy protocols, quantity limits, refill-too-soon controls, and specialty restrictions—are accurately translated into configurable system logic and efficient workflows within the RxSense platform. This role balances flexibility and standardization, ensuring the platform supports complex client configurations while maintaining performance, scalability, automation, and a high-quality provider and member experience. To Be Successful in This Role, the Ideal Candidate Will • Develop deep expertise in prior authorization, utilization management, and clinical edit frameworks., • Understand how PBM-defined clinical criteria must be operationalized within configurable systems., • Think holistically across adjudication engines, accumulators, benefit design, network configurations, and hierarchy-based (OCAG) inheritance models., • Translate client requirements into scalable product capabilities rather than one-off custom solutions., • Balance automation and human review workflows to optimize efficiency without compromising clinical controls., • Use performance data to continuously refine rule precision, reduce false positives, and minimize provider/member friction., • Demonstrate strong systems thinking, recognizing how clinical rules interact across the broader RxSense platform architecture. Expectations Clinical Rules Infrastructure Ownership • Own the end-to-end clinical rules framework within the platform., • Ensure accurate implementation of client-defined clinical criteria into configurable system logic., • Design scalable configuration models that support multiple enterprise clients without degrading performance., • Maintain consistency between formulary integration, clinical edits, and authorization workflows. Authorization Workflow Strategy • Lead the evolution of electronic PA submission, review, approval/denial, exception, and appeals processes., • Improve authorization turnaround times and automation rates., • Ensure determination messaging is clear, actionable, and configurable to meet client needs. Platform Governance & Quality • Maintain traceability between client requirements, system configuration, and adjudication outcomes., • Partner with internal clinical SMEs and client stakeholders to implement updates tied to drug launches, safety changes, and rule adjustments., • Define and monitor KPIs that measure workflow efficiency, automation, and rule effectiveness. Product Leadership & Execution • Own and prioritize the clinical platform backlog based on enterprise scalability, client impact, and operational value., • Develop detailed feature specifications with measurable outcomes and acceptance criteria., • Collaborate closely with engineering, architecture, clinical SMEs, operations, and commercial teams., • Support client implementations and platform rollouts tied to clinical functionality. Desired Skills & Experience • 4+ years of experience in a PBM, health plan, or healthcare technology environment with direct exposure to prior authorization and utilization management workflows., • 4+ years working within agile product teams, healthcare operations, or related environments., • Experience working with clinical rules engines, decision support systems, or authorization platforms., • Strong understanding of how clinical criteria are operationalized within adjudication and workflow systems., • Familiarity with ePA standards and healthcare interoperability (e.g., NCPDP SCRIPT, FHIR)., • Experience operating within agile product environments and managing roadmaps/backlogs in JIRA (or similar tools)., • Proven ability to communicate effectively across engineering, clinical, operational, and executive stakeholders., • Strategic mindset with the ability to connect platform capabilities to client needs and business growth objectives. Salary Range: 100,000 - 149,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts Qualifications: • 5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,000 - $200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from ___.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the ___. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company ___ and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit ___ and follow us on ___. The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. This position is to provide the Knowledge and Data Management Branch (KDM) of DEVCOM Chemical Biological Center located at Rock Island Arsenal, IL. KDM develops and maintains information systems for several government customers. The majority of the KDM mission supports the Joint Executive Program Office for Chemical, Biological, Radiological, and Nuclear Defense (JPEO-CBRND). This mission directly supports the acquisition programs for CBRN Equipment (CBRNE) for the Warfighter. KDM requires contractor support using non-personal services contracts to execute their mission of developing accredited information systems. Western Door Federal is seeking a Software Developer – Intermediate at the Rock Island Arsenal, in Rock Island, IL. The objective of this work is to provide on-site support and be responsible for the day-to-day performance of the work/contract. Responsibilities include, but are not limited to: • Responsible for full-stack software development to include back-end database script artifacts (tables, indexes, functions, stored procedures, etc.), middle tier software code that moves data from databases, applies any business rules and responds to client requests, and client software that covers a wide range of user / data consumer interactions., • Work under general technical direction, to develop, modify moderately to highly complex web-based applications., • Design, code, test, debug, document, and maintain full stack web-applications., • Work in a software development life cycle, apply security and vulnerability best practices, and require little or no instruction and guidance in performing routine tasks., • Collaborate with other members of the DEVCOM CBC software development team, understand and implement change requests, have superb interpersonal and communication skills., • Participate in team meetings with the government to improve understanding of the mission, tools, concepts, frameworks, and increase effectiveness in delivering software code., • Develop and deliver C# and Microsoft .NET Software Code for DEVCOM CBC KDM. Includes proficiency with old and new Microsoft .NET Frameworks (.NET Framework, .NET Core, etc) There is legacy code that needs to be maintained. Some of the legacy code may need to be refactored, which may include re-writing to use newer framework versions., • Work proficiently in the latest in library code for Microsoft .NET and demonstrate the ability to effectively apply Microsoft and other 3rd party library code written for .NET to delivered software code solutions., • Develop and deliver Web Based Client Software Code for DEVCOM CBC KDM using HTML, JavaScript, CSS, and associated frameworks such as Bootstrap, jQuery, etc., • Develop and deliver SQL Database Scripts for DEVCOM CBC KDM; includes developing SQL database scripts to create, remove, update database objects such as tables, indexes, stored procedures, user functions, etc. Scripts not only must account for changing the schema, but also transforming any data because of a schema change. Scripts must be written with database version control in mind. The IS solutions exist in several environments such as developer, test, staging and production on one or more devices. Therefore, the database in these environments may exist in various versions or states. Any developer or build machine should be able to run scripts from a given database version / state up to the latest., • Review code based on the code review standards below "PRIOR" to request a code review. Regular, recurring, and continuous re-work within the AQL levels are cause for concern. Includes writing any applicable unit testing software code. Code review consists of software code that:, • Contains no errors or warnings using code analysis tools in use by the government., • Passes builds and executes as intended., • No style analysis errors or warnings., • Passes all unit tests., • Adheres to refactoring best practices. The government shall provide instruction, documentation, or publications. The standards are industry best practices for refactoring code and using published design patterns., • Create, update, and deliver application documentation for DEVCOM CBC KDM. Application documentation includes any artifacts such as narratives, diagrams, flow charts, UML diagrams, etc that further describe design patterns, refactoring, of software code beyond comments, and inline documentation markup in the software code. All documentation will be evaluated for adherence to proper formatting, completeness, accuracy and ease of understanding., • Other examples include, but are not limited to:, • Application configuration guide, • User guide/documentation, • IA documentation, • Develop application documentation using GFP and government furnished software, stored and worked on government resources. Basic Qualifications: • Active Secret Clearance, • DoD 8570.01-M IAT Level I Certification, • Apply skills at a complexity level and velocity equivalent to three (3) years of paid experience in developing full stack web-based applications., • Have effective technical, communication, skills, and experience to recommend design solutions and improvements that enhance the software cost, schedule, performance., • Proficient with C# and Microsoft .NET Software Code for DEVCOM CBC KDM. Includes proficiency with old and new Microsoft .NET Frameworks (.NET Framework, .NET Core, etc), • Proficient in the latest in library code for Microsoft .NET and demonstrate the ability to effectively apply Microsoft and other 3rd party library code written for .NET to delivered software code solutions., • Proficient with developing web-based client software using HTML, JavaScript, CSS, and associated frameworks such as Bootstrap, jQuery, etc., • Proficient with delivering SQL Database Scripts; includes developing SQL database scripts to create, remove, update database objects such as tables, indexes, stored procedures, user functions, etc. versions or states., • Excellent attention to detail., • Excellent written and oral communication skills. Diversity, Equity & Inclusion Statement: The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is:$98,000—$117,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary: As a Principal Product Manager, you are the strategic architect of a sophisticated, high-scale platform for our Member Portal Solution for payer customers. You are directly responsible for accelerating our 2026 growth trajectory and long-term AI-native vision. While we operate a robust digital infrastructure, we are at a pivotal moment of evolution—leveraging our high-scale foundations to drive an AI-native experience that is proactive, personalized, and dynamic. Your mission is to drive the successful hardening of our core digital product capabilities while leading this strategic shift. This role requires a high degree of fluency in the US Payer landscape, claims data, and benefits orchestration. You will leverage the voice of the customer and deep healthcare market insights to inform our data-backed roadmap that prioritizes long-term margin expansion, TAM growth, and member experience quality. You will provide the strategic leverage required to de-risk delivery, mitigate architectural gaps before they become fires, and influence the Executive team with high-quality logic and roadmap rigor. In this role, you will: • Serve as the subject matter expert for US Healthcare integrations, with a primary focus on helping members navigate the complexities of the healthcare system—specifically demystifying EOBs, claims status, accumulators, and complex benefits., • Drive the product strategy for administrative self-service, ensuring members can easily take care of necessary actions and understand their financial and health data without friction., • Synthesize complex member needs and market dynamics into a solidified, roadmap focused on new revenue generation and efficiency., • Create buy-in for the product strategy with the Product Leadership Team through high-quality logic and rigorous business-case storytelling., • Define and execute a roadmap to increase the utilization of key features, proving that users can successfully complete their intended tasks and derive tangible value from the portal., • Ensures cross-functional alignment across the 'Triangle' (Product, Engineering, Design) to eliminate silos to the Essential Duties., • Define goals & measure success for the portfolio., • Represent our platform and infrastructure externally with clients and prospects., • Establish and deliver a high-integrity roadmap built to ensure predictable, high-scale execution, characterized by vetted trade-offs and binary commitments., • Significantly expand member reach and engagement. Accelerate program enrollment, feature adoption, and task completion rates through optimized member journeys, delivering measurable ROI for payer customers., • Drive industry-leading utilization and accuracy across core member domains including coverage, cost, claims, and accumulators, ensuring seamless member access to their financial and health data., • Optimize the home screen and overall information architecture (IA) of the Member Portal to ensure the experience is optimized for discoverability, findability, self service, and ease of use., • Successfully transition AI prototypes into production-grade experiences that redefine the member experience and achieve market readiness. About You: • 6+ years in Product Management with a minimum of 3 years specifically in the US Payer or Health Insurance space., • Bachelor’s degree (or equivalent), preferred, • Proven work experience in product management creating successful products, • Proven ability to move an organization through architecting rather than individual output., • Experience working at a platform company or leading the implementation of complex platforms. You have deep experience in agile methodologies—leading agile release planning and demonstrating an iterative, incremental, and value-driven delivery. What we offer: • Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage, • Bonus Program: Be rewarded for your contributions with our performance-based bonus program, • Employee Stock Option Program: Become an owner and share in our success through our stock option program, • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance, • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts, • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year, • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement, • Mentorship Program: Benefit from guidance and support from experienced leaders in your field Security-Related Responsibilities • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $169,900 - $207,700 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

ABOUT CORDIAL We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message. We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day. OUR VALUES • Communicate better than the rest, • Own it, every time, • Solve client problems tenaciously, • Make Waves POSITION SUMMARY The Cordial Solutions Engineer is the team member regarded as the Cordial subject matter expert. You will be responsible for guiding Cordial clients through a successful implementation of the platform, third party integrations, and providing solutions for complex and unique use cases. YOU WILL • Be client obsessed. You will consult with clients directly as a subject matter expert of the Cordial platform. You will assist clients in understanding how they can apply new product features and enhancements to align with their business goals. And you will develop and share best practices to clients. Clients will adore you., • Make implementations look easy. You will help clients implement Cordial’s RESTful API and JavaScript Snippet into their marketing stack and maximize the value generated from the Cordial platform. Easy breezy., • Solution like a boss. You will identify issues, recognize patterns, propose solutions and help to create repeatable processes and/or documentation to assist with the long-term success of our internal team, clients, and partners. You will enable clients to use dynamic scripting for email language and machine learning capabilities. You will design data structures that will gracefully flow downstream and integrate into Cordials object model. You will always be thinking of solutions., • Act as and help the Project Manager. You will manage internal stakeholders and external client expectations on projects and timelines., • Collaborate all day, everyday. You will work closely with the product team to improve client adoption across our entire platform. You will also collaborate with our Client Success, Strategy, Support, and Sales teams to ensure Cordial is continuously meeting and exceeding our client’s expectations and goals., • Be an organized sensei. You will document and record all completed project work allowing a manageable framework that everyone can access for success. Obsessive documentation is key to being great. You know that. ABOUT YOU • You are seasoned. You hold a BS in Computer Science or a closely related field. You have a minimum of 4 years of experience in professional services. You have a track record of driving meaningful, successful implementations and managing client projects. You’ve got some tricks up your sleeve!, • You love technology. You are eager to be an expert in Cordial’s technology and you’d work diligently to remove any friction preventing our clients from unlocking the power of the platform. Cordial has a robust ecosystem with various inputs/outputs including a RESTful API, JavaScript Tag, Dynamic Scripting for Email/SMS/Push, and a sophisticated UI. All that sounds fun to you, so keep reading., • Your superpowers are your technical skills. You have a strong understanding of RESTful APIs, you are comfortable with JSON data structure, you read/write HTML/CSS/JavaScript, you have experience with PHP (or other programming language), and you are capable of using Browser Developer Tools. Also you understand differences between SQL and noSQL.Your family doesn’t understand what you do for a living; they just know you’re wicked smart., • You are a professional problem solver. You have the ability to handle difficult or unexpected technical issues and/or complex business challenges while remaining calm and identifying solutions. You will handle incidents, escalations, and exceptions in a professional manner because you’re a pro!, • You are confident. You have no problem working with senior level marketers, IT /systems integrators and marketing technology and services partners., • You like to juggle and project management comes naturally. You are able to manage multiple open projects at any point in time, with varying degrees of complexity and business priority., • You navigate well in organizations. You have an uncanny ability to collaborate with internal teams including Experience Management, Strategy, Support, Product, Engineering, Sales, and the Executive Team., • You don’t mind a little chaos. You have a track record of delivering phenomenal results in a dynamic, autonomous start-up environment., • Last but not least, you embody Cordial’s values., • Currently located in the US. BONUS POINTS IF YOU • Have experience in enterprise marketing automation, email marketing and/or digital marketing industries., • Have enterprise client experience. COMPENSATION & BENEFITS $95,000.00-$130,000.00 base salary annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture! Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law. Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. We are seeking a high-impact Senior Customer Success Manager to own the strategic roadmap and growth trajectory for a portfolio of our most complex, high-value enterprise healthcare accounts. This is a role for a strategic partner who can navigate the nuances of hospital systems with 25,000+ employees and influence outcomes at the C-suite level. You will act as the primary bridge between our customers' clinical and operational goals and our product’s evolution, ensuring that our solutions for credentialing and workforce compliance remains a vital part of their daily operations. You are a self-sufficient CSM who can identify growth opportunities, mitigate churn through predictive analysis, and mentor a growing team to elevate our collective Customer Success culture. What You’ll Do * Strategic Partnership: Own the executive-level relationship for top-tier healthcare accounts (TCV $200k+). You will serve as a trusted advisor to CHROs and HR Directors, guiding them through regulatory shifts and long-term value realization. * Retention & Growth Strategy: Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation. You are responsible for maintaining high revenue retention and identifying expansion leads. * Product Advocacy & Feedback: Serve as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team. You will proactively find creative solutions for product gaps and help influence the future roadmap. * Operational Excellence: Optimize and leverage CS tools (Gainsight and Hubspot) to track account health and streamline workflows. You will lead by example, formalizing best practices and playbooks for the wider team. * Cross-Functional Influence: Collaborate across Product, Marketing, and Sales to ensure strategic accounts are aligned with feature releases, marketing case studies, and expansion targets. * Mentorship: Level up the performance of junior CSMs by providing guidance on enterprise negotiation tactics and high-stakes account management. What You’ll Bring * 5+ years of B2B SaaS Customer Success experience managing strategic enterprise accounts. Direct experience in HealthTech, healthcare compliance, or credentialing is strongly preferred to navigate the regulatory complexities of modern health systems. * Exceptional written and verbal storytelling skills. You can distill complex data into a clear vision that excites executive stakeholders. * A self-starter who thrives in a remote environment with limited oversight. You are comfortable taking over a top 10 book of business and creating an immediate action plan. * Experience with Gainsight (or similar CS platforms) and CRM tools like HubSpot. * A problem-solver who can identify a churn risk before it happens and build a contingency plan to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

About SecurityScorecard: SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the___ and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital. ABOUT THE ROLE SecurityScorecard is building AI capabilities that change how security professionals understand and act on risk. We are looking for a Senior Product Manager to lead that work. This is the role for the product leader who needs no scaffolding. You identify the problem, design the system, ship it, and improve it, and you bring others along. You use AI-native tools not as a novelty but as a genuine force multiplier, moving at a pace that used to require a full team. You have strong product instincts and you are comfortable operating with the ownership and ambiguity of a founding-team environment within an established company. WHAT YOU'LL DO • Lead the design and delivery of major AI-powered product initiatives from concept through production, owning the full software development lifecycle, • Define the product architecture for AI systems at SecurityScorecard: LLM pipelines, agentic workflows, retrieval infrastructure, and evaluation frameworks, • Set the standard for how the organization builds with AI, including development practices, tooling choices, and quality bars, • Use Cursor, Claude Code, and AI-native development tools as core instruments, and model what high-velocity, high-quality AI-augmented product delivery looks like for the team, • Collaborate directly with engineering leadership and the CTO organization to shape the AI product roadmap, • Drive architecture reviews, establish cross-team product standards, and elevate the technical level of the teams you work with, • Identify and eliminate bottlenecks in how AI features get defined, built, tested, and shipped across the organization, • Operate with Staff-level ownership: you see the whole problem, not just your part of it REQUIRED SKILLS & EXPERIENCE • 7+ years of product management experience with a track record of leading complex, high-impact product initiatives end-to-end, • Demonstrated ability to operate independently across the full product development lifecycle, from problem definition through production operations, • 1-2+ years working on and shipping AI-powered product features in production, including LLM integration, agentic systems, or intelligent automation, • Strong product instincts: you think about user problems and business outcomes, not just requirements and roadmaps, • Technical fluency sufficient to engage deeply with engineering on architecture, distributed systems, and product tradeoffs, • Fluency with AI-native development workflows (Cursor, Claude Code, or equivalent) as a primary practice, not an experiment, • Comfort with the full production stack: you understand what it takes to deploy and operate AI features at scale, • Exceptional communication: able to drive alignment across product, engineering, and executive stakeholders OUR TECH STACK TypeScript / JavaScript, Go, AWS, Docker, Kubernetes, Terraform, ClickHouse, PostgreSQL NICE TO HAVE • Prior experience in a Staff PM, Group PM, or Principal PM role with cross-team influence, • Background in cybersecurity, threat intelligence, or enterprise risk products, • Experience defining product strategy for agentic AI systems, multi-agent orchestration, or LLM evaluation infrastructure, • Track record of defining product standards or leading technical roadmap at the organizational level, • Experience in high-growth, Series C/D+ companies where product velocity and quality both matter Benefits: Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more! The estimated total compensation range for this position is $150,000 - $200,000 (USD)(base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact . Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position.I

As a Staff Product Manager focused on Sharing and Virality, you will lead Dropbox’s strategy and execution for one of the most critical and widely used user journeys in the product. In this role, you will be responsible for defining and driving the strategy and roadmap for sharing across web, mobile, and desktop surfaces. Your impact areas include simplifying complex sharing flows, balancing intuitive default experiences with advanced capabilities, planning and forecasting multi-quarter initiatives, measuring the effectiveness of sharing and virality through rigorous metrics and experimentation, driving cross-functional execution across multiple teams, and evaluating product and business tradeoffs to deliver meaningful customer and company value. You will play a critical part in shaping how millions of users collaborate and share content every week, while directly influencing Dropbox’s growth, retention, and revenue. You’ll get substantial senior leadership exposure, significant ownership and autonomy over a high-visibility product area, and the opportunity to solve deeply complex problems at scale while delivering experiences that users understand, trust, and love. • Define and evangelize the long-term product vision, strategy, and roadmap for Dropbox’s sharing and virality experiences across web, mobile, and desktop., • Own the end-to-end sharing experience, including sharing UX, access management, and receiver experiences, spanning both frontend and backend systems., • Simplify complex sharing flows, striking the right balance between intuitive default experiences and advanced capabilities for power users., • Partner closely with engineering, design, data science, research, and cross-product leaders to deliver high-quality, scalable solutions., • Make high-impact, independent product decisions while aligning closely with senior leadership and executives on critical tradeoffs., • Communicate clearly and persuasively with stakeholders, including presenting defensible product perspectives to the executive team., • 8–10+ years of experience as a Product Manager, with ownership of complex, user-facing systems at scale., • Strong systems thinking and technical proficiency, with the ability to work closely with engineering teams on complex architectures., • Deep experience using data, metrics, and experimentation to inform product decisions and drive outcomes., • Demonstrated ability to lead large cross-functional teams and to set strategy across organizational boundaries., • Exceptional written and verbal communication skills, including executive-level storytelling and alignment., • Strong customer focus, with a track record of delivering simple, intuitive experiences in complex domains., • Prior experience working on sharing, permissions, access control., • Experience designing and optimizing virality loops or network effects in large-scale products., • Background in trust & safety or permissions-heavy domains., • Track record of leading long-running, multi-quarter initiatives with significant cross-team dependencies. US Zone 1 This role is not available in Zone 1 US Zone 2$206,600—$279,500 USDUS Zone 3$183,600—$248,400 USD

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.

Who is Tenable? Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Do you have a passion for solving customer problems and desire a high-impact role to help deliver on the Tenable One Exposure Management product strategy? The Staff Product Manager is expected to be skilled at researching and helping solve under-met or underserved customer outcomes. Working in close collaboration with Engineering, UX, Sales, and PMM, they will help translate the vision and strategy into high-quality capabilities and products that Tenable can deliver to the market. Your Opportunity: • Collaborate with customer success and sales teams to gather customer feedback and ensure the product meets user needs. Participate in customer calls and represent the voice of the customer, • Partner with key customers and internal stakeholders to identify, prioritize, develop, and deliver world-class cyber-exposure SaaS/PaaS offerings, • Define product features and functionality based on user needs, market demand, and company priorities. Manage the product backlog and work with engineering teams on execution, • Identify and negotiate priorities with key stakeholders to ensure the customer need is met, • Work iteratively, breaking down large items in phases, • Ability to clearly define and communicate product requirements, • Be creative when solutions are not obvious, • Lead via influence and credibility, • Experience working distributed teams, • Utilize customer insights, product analytics, and key performance indicators (KPIs) to guide product development decisionsCommunicate to executive leadership and provide visibility to team contributions, • Oversee the entire product lifecycle, from ideation to launch and ongoing optimization, • Be an active participant in the execution of go-to-market, launch activities, and conferences What You'll Need: • Bachelor’s degree in Business, Engineering, Computer Science or related field, • 12+ years of related PM experience, • 2+ years building or maintaining enterprise security products, • Based in the greater Boston MA, San Jose/ San Francisco CA, or Baltimore/Columbia MD areas, • Broad knowledge of IT security markets and products, • Ability to drive the product strategy, influence stakeholders, motivate engineering, and deliver the product strategy through the entire software development lifecycle, • Excellent negotiation skills to effectively navigate across the organization to align required resources to achieve your goals, • Be a highly motivated self-starter with the ability to pick up a project, own it, and drive it to completion, • Effective communication skills to present your work across the organization from engineering to executive level, • Fast learner able to pick up new concepts, technologies and challenges with ease, • Willingness to step into projects, create user stories, groom the backlog, and keep the team laser focused, • Strong organizational skills and the ability to manage multiple priorities and projects in a dynamic environment, • Strong experience with hybrid agile development, • Experience with enterprise-level platform architectures: PaaS, IaaS, and SaaS, • Experience with Web Services and Service Oriented Architectures (REST APIs), • Familiarity with AWS, Azure, or Google Cloud #LI-LP1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $163,000 - $217,666.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact ___ for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click ___ to review. For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click ___ to review.

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: * Cultivated a community of more than 650,000 active developers and builders * Earned 145k+ GitHub stars, making us one of the world’s Top 40 most popular projects * Been ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100) * Raised $240m to date, from Sequoia’s first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation * And are grateful for our 94 eNPS score (most companies would call 70 excellent) That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: ___. We’re in a defining moment of an incredible journey. Come and build with us. As Enterprise Sales Manager, West Coast US, you’ll lead and scale n8n’s Enterprise motion across the West Coast, coaching a team of high-performing Enterprise AEs to win complex, multi-stakeholder deals while building a repeatable, predictable engine in one of the most strategically important regions for n8n. This is a frontline leadership role. You’ll be hands-on in deal strategy, customer exec engagement, and day-to-day coaching—raising the bar on how we qualify, forecast, and win. 🧭 Lead and develop a West Coast Enterprise team with hands-on coaching that improves performance and career growth 🎯 Drive deal strategy and execution across complex enterprise cycles, from discovery to close, including rigorous pipeline inspection and forecast reviews 📚 Elevate sales methodology adoption (MEDDIC/MEDDPICC), ensuring crisp qualification, mutual action plans, and disciplined inspection of technical + business wins 🚀 Build a strategic selling culture that shifts the team from “running opportunities” to multi-threaded, value-led enterprise execution 🤝 Orchestrate executive engagement across West Coast accounts - aligning economic buyers, champions, and technical evaluators to keep momentum and unblock deals 🗺️ Prioritize and run the West Coast enterprise territory with focus - balancing new logo pursuits with expansion plays where community signals are strong 📈 Run high-quality deal reviews and QBRs that sharpen strategy, elevate coaching moments, and improve win rates, cycle time, and forecast accuracy 👥 Hire, onboard, and scale the team over time, establishing operating rhythms that create leverage as we grow 🔗 Collaborate cross-functionally (Solutions Engineering, Customer Success, Marketing, RevOps, Product) to refine messaging for technical buyers, strengthen the enterprise playbook, and remove friction in the sales process * 🏆 Enterprise sales leadership: 5+ years in frontline sales management, leading ICs through complex, multi-threaded enterprise deals * 🔎 MEDDIC/MEDDPICC mastery: Deep, practical command of MEDDIC/MEDDPICC and a track record coaching teams to adopt it with real inspection * 🧠 Strategic deal management: You’re fluent in qualification, mutual action plans, champion building, and executive alignment in longer-cycle deals * 🎙️ Executive presence: You confidently engage senior stakeholders, run tight meetings, and set a high bar for clarity, urgency, and outcomes * 🧑‍🏫 Coaching & talent development: You level up AEs through structured coaching, field observation, and actionable feedback * 🧩 Multi-stakeholder navigation: You’re skilled at aligning technical and economic buyers, de-escalating conflict, and maintaining deal momentum * 📍 West Coast location (Bay Area preferred): You’re based on the West Coast and happy being on-site with customers—especially in the Bay Area * 🔧 Technical-buyer credibility: Experience selling into technical stakeholders and navigating evaluation-heavy sales motions * 🖥️ Open-source / PLG experience: You understand how community and bottoms-up adoption influence enterprise outcomes and how to partner with that motion * 🌉 Developer / infra SaaS background: Experience in DevOps, SecOps, IT Ops, data, infrastructure, or adjacent categories * 💡 Scrappy startup mindset: You’ve scaled in environments where playbooks are evolving and you enjoy building structure without slowing teams down * 📊 Operational excellence: Strong instincts for clean forecasting, pipeline hygiene, and turning data into coaching and better execution n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our ___ (___). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. * Competitive compensation 💸 – We offer fair and attractive pay. * Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. * Work/life balance 🏖️ – We work hard but ensure you have time to recharge: * Europe: 30 days of vacation, plus public holidays wherever you are. * US: 15 vacation days, 8 sick days, plus public holidays wherever you are. * Health & wellness 🩺 – * Europe: We provide benefits according to local country norms.* * US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. * Future planning 💰 – * Europe: We provide pension contributions according to local country norms.* * US: 401(k) retirement plan with a 4% employer match. * Financial security 🛡️ – * Europe: We provide benefits according to local country norms.* * US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. * Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. * A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! * Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. * Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. * AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. * Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. * An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94! • Country-specific details are provided in your contract.

POS-14257 Sales Hub is how scaling businesses turn leads into revenue. We empower sales teams to prospect smarter, build stronger relationships, and close deals faster - all within HubSpot’s unified customer platform. We’re looking for a Staff Product Manager to lead net-new AI initiatives within Sales Hub, focused on helping our customers grow through agentic AI that not only assists but actually gets meaningful work done. This role is to go beyond incremental AI features and define how AI agents become trusted, revenue-driving teammates inside Sales Hub. • Set the vision for Agentic AI in Sales Hub: Define what great looks like when AI doesn’t just assist sellers, but proactively executes workflows that drive revenue growth., • Identify high-impact net-new opportunities: Spot whitespace where AI agents can unlock step-function improvements in rep productivity, deal velocity, and revenue outcomes., • Build 0→1 AI-native experiences: Lead cross-functional teams to design, build, and launch intelligent systems that act on behalf of users — from autonomous prospecting workflows to deal coaching agents., • Partner deeply across HubSpot: Collaborate with AI platform teams, data science, UX, engineering, and go-to-market to ship differentiated, scalable capabilities., • Shape responsible AI experiences: Balance automation with transparency, control, quality and trust so customers feel confident delegating meaningful work to AI., • A strategic product leader who thrives in ambiguity and loves building 0→1., • Deeply curious about AI, especially agentic systems and autonomous workflows., • Customer-obsessed and growth-oriented anchoring innovation in tangible business outcomes., • Comfortable operating at both the vision level and in the weeds of execution., • Experienced leading cross-functional teams to ship complex, high-impact products. As a member of the Product Management organization at HubSpot, you'll: • Immerse yourself in a product-led culture that prioritizes the customer experience and embraces impactful decision-making, • Shape and drive a forward-thinking product strategy, crafting solutions that empower SMBs through seamless, consumer-grade experiences., • Collaborate closely with UX and Engineering to deliver powerful yet simple products, always ensuring a focus on customer needs., • Be part of a culture that values growth, embraces challenges, and fosters a low-bureaucracy environment., • Contribute feedback to help us continuously improve and evolve, acknowledging that while we're not perfect, we're committed to building a better future for our team and customers. In this role, you'll get to: • Define and champion a long-term strategic vision and roadmap for a significant product area, influencing the overall direction and success of the product line and aligning it with company objectives., • Lead cross-functional alignment and drive strategic initiatives across multiple teams and departments, setting ambitious goals and fostering a deep understanding and motivation to achieve them, particularly with senior stakeholders., • Strategically guide complex, high-impact product initiatives from conception through successful launch and ongoing iteration, ensuring alignment with market needs and business goals., • Develop a deep understanding of customer needs and market trends through proactive engagement and research, leveraging insights to shape product strategy and drive innovation., • Utilize advanced data analysis and market intelligence to identify significant opportunities for customer experience improvement, formulate comprehensive strategic plans, and collaborate with executive stakeholders to deliver impactful solutions that drive substantial business growth. We are looking for people who have: • Proven ability to strategically launch and scale impactful products., • Expert in synthesizing multidisciplinary insights to identify opportunities and anticipate long-term challenges., • Exceptional at communicating a compelling product vision to executives and diverse audiences., • Extensive leadership experience in fostering partnerships and seamless execution with design and engineering teams., • Deep respect for diverse expertise, promoting collaboration and knowledge sharing across disciplines., • Relentlessly driven to understand complex customer needs and translate insights into innovative strategies., • Master communicator and negotiator, skilled in building consensus in complex organizational settings., • Strong commitment to mentoring leaders and cultivating a growth-oriented team culture., • Demonstrated ability to make strategic decisions, validate with experimentation, and iterate in ambiguity., • History of leading change and adapting strategies in innovative, dynamic environments., • Comprehensive understanding of market trends and technologies to maintain a competitive edge. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$216,200—$345,900 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

About the role: We are seeking a highly experienced and strategic Senior Manager, Enterprise Collections to lead our US Enterprise Collections team within the Order to Cash organization. As Senior Manager, Enterprise Collections, you will own collections strategy and execution for Samsara’s largest and most strategic enterprise customers, partnering closely with Sales, Customer Success, Legal, and Finance to drive timely cash collection while delivering a white-glove customer experience. You’ll lead a high-performing team, manage escalations, and scale the operating model through process improvement, automation, and strong governance (including SOX and policy compliance). This role is ideal for a people-focused, detail-oriented operational leader who thrives in fast-paced, cross-functional environments. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: • Own enterprise collections performance (aging, past-due reduction, dispute resolution velocity) for a portfolio of Samsara’s most complex accounts, balancing cash outcomes with customer experience., • Lead and develop senior collections talent, including coaching, performance management, and succession planning., • Drive enterprise-wide collections strategy aligned to CAO/enterprise goals; translate strategy into clear team objectives and operating rhythms., • Manage escalations and executive-level customer communication, navigating sensitive situations with strong executive presence., • Partner cross-functionally (Sales, Legal, Deal Desk, CS, FinSys, Treasury) to resolve complex invoicing/contract/payment issues and remove blockers to payment., • Improve and scale enterprise collections processes through continuous improvement and automation (tools, workflows, reporting), with an eye toward better customer experience., • Ensure compliance with global regulations, internal policies, and SOX controls across collections operations., • Champion and role model Samsara’s cultural principles and, as a people leader, hire, develop, and lead an inclusive, engaged, high-performing team. Minimum requirements for the role: • 7–10+ years of experience in Order-to-Cash, Revenue Operations, Billing, or Shared Services., • 5–7+ years of supervisory/people management experience, including leading senior-level ICs/managers., • Demonstrated ability to create organizational objectives and deliver results through others., • Multi-disciplinary expertise across Order-to-Cash / Accounts Receivable, including enterprise collections and complex dispute management., • Strong upward/downward communication skills and ability to operate with executive stakeholders and strategic customers., • Proven ability to lead process optimization and automation initiatives., • Working knowledge of SOX controls / policy compliance in a finance operations environment. An ideal candidate also has: • Experience implementing or using Accounts Receivable (AR) and Order-to-Cash (O2C) automation platforms such as HighRadius, Growfin, Tesorio, etc., • Experience with SAP or Oracle., • Understanding of SAT (Mexican tax authority) regulations.

Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat’s system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world. Our Product team is committed to driving forward Karat’s mission to make interviews predictive, fair, and enjoyable. We are focused on providing deeper value to engineering and talent leaders, hiring managers, recruiters, candidates, and ___. As Senior Principal Product Manager at Karat, you will own the strategy and outcomes for a major new product line that extends Karat's proven interview infrastructure into new markets and use cases. Reporting to the VP of Product, you will serve as a strategic lead and key decision partner, defining vision, aligning senior stakeholders, and driving execution across engineering, data science, design, and go-to-market to build and scale a category-defining offering. • Define and own the end-to-end product strategy for a new strategic initiative that leverages Karat's core interview platform, proprietary dataset, and domain expertise to serve new buyer personas and unlock new revenue streams, • Lead the initiative from concept through launch and scale; identify market opportunities, validate demand, define the core value proposition, and ship an initial product that establishes a new category for Karat, • Partner closely with engineering, data science, and UX to deliver sophisticated, enterprise-grade experiences, • Drive alignment across multiple functions and senior leaders to secure resources, resolve trade-offs, and maintain velocity on a high-priority, high-ambiguity initiative, • Set prioritization direction across your domain and influence prioritization decisions across peer leaders and teams, • Serve as the product voice in executive customer conversations, translating complex capabilities into compelling business value for senior engineering and talent leaders at large enterprises, • Shape how Karat's extensive interview performance dataset is leveraged to deliver differentiated value; design products that provide customers with actionable intelligence, benchmarking, and analytics that inform workforce strategy and drive measurable outcomes, • Establish the operational foundations for a new product line, including success metrics, feedback loops, and iteration cadences that enable rapid learning and durable, scalable cross-functional solutions, • 10+ years of product management experience in B2B SaaS, with a demonstrated track record of taking products from 0 to 1 through launch, monetization, and scale; entrepreneurial mindset with the ability to build and iterate quickly without compromising quality, • Proven experience defining and leading product strategy for a major customer-facing product area or new line of business, including setting vision and roadmap with minimal oversight, • Deep comfort operating through substantial ambiguity; you thrive when the strategy is not yet defined and can translate uncertainty into clear direction for teams, • Demonstrated ability to influence and align senior leaders across engineering, data science, design, sales, and customer success as a strategic partner, • Experience building products that serve enterprise buyers, ideally engineering leaders, with a strong understanding of how large organizations evaluate, adopt, and expand new solutions, • Strong analytical foundation with experience leveraging data to inform product decisions; experience building customer-facing analytics, benchmarking, or data products is a strong plus, • Ability to set longer-range prioritization aligned to company goals, reduce complexity, and consistently focus the most important work across competing demands, • Strong curiosity about AI and its implications for how talent is evaluated and hired This position is only available to candidates residing in the following U.S. states: CA, CO, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, NV, NY, OR, PA, RI, SC, TX, VA, WA, and WI. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time. U.S. Compensation Varies by Geographic Location At Karat, salary ranges for each U.S.-based position are determined by the employee's work location. We structure our compensation into geographic tiers based on market data and regional economic factors. Please refer to our ___ to view which tier applies to your location. If your area isn't included in our classification system, please connect with your Recruiter for specific details. These geographic classifications may be adjusted periodically. Base Salary (GeoLo 1) $206,000 - $230,000 USD Base Salary (GeoLo 2) $185,400 - $207,000 USD Base Salary (GeoLo 3) $164,800 - $184,000 USD Base Salary (GeoLo 4) $144,200 - $161,000 USD By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found ___. In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat. We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply. If you have a disability or special need that requires accommodation, please let us know at ___.

About Canopy Aerospace & DefenseCanopy A&D is built to accelerate the future of advanced materials for space, defense, and maritime systems. Canopy delivers specialized materials and components that carry customers from concept through sustainment. Canopy A&D’s advanced signal attenuation technologies and production-scale manufacturing accelerate the fielding of platforms that are faster, cooler, and quieter. Our adaptive approach ensures solutions evolve at the pace of shifting challenges, keeping our customers ahead of the curve. Summary: We are seeking a proactive and knowledgeable Cyber Security Specialist to lead our information security efforts, specifically focusing on achieving and maintaining CMMC 2.0 compliance (Level 1 and/or Level 2). This position acts as the bridge between technical IT security, manufacturing operations (OT), and contractual defense obligations. The ideal candidate understands the unique security challenges of the Aerospace & Defense industry, including the protection of Controlled Unclassified Information (CUI) and Federal Contract Information (FCI). • Lead the implementation, assessment, and continuous improvement of security controls aligned with NIST SP 800-171 and CMMC 2.0, ensuring organizational readiness for Level 2 certification., • Own and maintain the System Security Plan (SSP), Plans of Action and Milestones (POA&M), security policies, procedures, and compliance documentation., • Map and protect Controlled Unclassified Information (CUI) throughout its lifecycle, including data flows across engineering design (CAD/CAM), procurement, quality, manufacturing, and external suppliers., • Serve as the primary liaison for CMMC assessments, including coordination with C3PAOs, audit preparation, artifact management, and remediation tracking., • Implement and monitor security controls across both IT and OT environments, including identity and access management, multi-factor authentication, encryption, endpoint detection and response (EDR), SIEM, firewalls, and network segmentation., • Conduct vulnerability scanning, risk assessments, and gap analyses against NIST SP 800-171 controls, prioritizing mitigation efforts based on operational and contractual risk., • Lead cyber incident response activities, including documentation and reporting of incidents impacting CUI within required DFARS timelines (e.g., 72-hour reporting)., • Partner cross-functionally with engineering, operations, quality, and leadership to embed cybersecurity into product development and manufacturing processes., • Oversee relationships with managed service providers (MSPs), cloud providers, and external security vendors to ensure secure configurations and regulatory compliance., • Develop and deliver practical cybersecurity training tailored to aerospace manufacturing personnel, including phishing awareness, secure technical data handling, and CUI best practices., • Establish compliance dashboards and executive reporting mechanisms to provide visibility into security posture and remediation progress., • Support and secure cloud environments, including Microsoft GCC High or Azure Government, where applicable., • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field., • 3–5+ years of experience in IT or Cybersecurity, including direct experience supporting CMMC, NIST SP 800-171, or DFARS compliance within the Defense Industrial Base., • Demonstrated hands-on experience implementing and assessing NIST SP 800-171 security controls., • Strong understanding of DFARS ___ requirements and CMMC 2.0 framework., • Experience with Windows and/or Linux systems, Active Directory, identity and access management, firewalls, VPNs, endpoint protection platforms, and vulnerability management tools., • Familiarity with hybrid IT/OT environments and protecting intellectual property within CAD/CAM or manufacturing systems., • Ability to translate regulatory requirements into scalable technical and operational solutions., • Strong documentation, communication, and cross-functional leadership skills., • Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR/EAR regulations., • Experience with Microsoft GCC High (or Azure GovCloud)., • Experience with managed service providers (MSPs) in a manufacturing environment., • Background in NIST 800-172 or Advanced Persistent Threat (APT) protection.

The SSCI Growth Division is seeking a Senior Director of Growth, Small Air to identify, qualify and capture an opportunity pipeline for SSCI’s technologies and products. The Senior Director will be a member of the Growth Division Leadership Team (GDLT), reporting to the Chief Growth Officer. Scientific Systems is a leading developer of advanced technologies for navigation, mission planning and autonomy for the Aerospace and Defense industries. Founded in 1990 and based in Burlington, MA, Scientific Systems Company Inc. (SSCI) invents disruptive technologies, develops revolutionary solutions, and builds trusted products for our customer’s most challenging missions. SSCI focuses on the creation of AI/ML enabled capabilities to command, control, communicate with, and manage composable collections of intelligent agents, smart sensors, and autonomous platforms across all domains. *Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. Essential Functions: • Actively engage with the Service, COCOM, and international customers, participate in Government Industry Days, analyze budgets, and attend tradeshows to gather information on upcoming programs, funding, and government priorities., • Synthesize gathered information and present the GDLT with a succinct summary of the opportunities over the next 1-5 years., • Work with the other Division Leadership Teams to inform IRAD investments, recommend partnerships to increase probabilities of win and to help grow the Growth team as the division and company grow., • Bachelors Degreen in Business or Marketing and 15+ years business development in the Defense Industry and/or Active Duty/Guard/Reserve experience., • Experience with the DFAR/FAR, • Experience with capture of large DOD programs, • Excellent communication skills., • Ability to summarize information at an executive level, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Wellness Resources, • Stock Option Plan