We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus
Job Type: Full-Time Location: Brooklyn Navy Yard Job Summary: We are seeking an organized and efficient Dry Cleaner Production Coordinator to join our team at our dry cleaning production facility. In this role, you will act as a key liaison between our boutique stores, production team, and customers, ensuring smooth operations and excellent customer service. The ideal candidate will be detail-oriented, adaptable, and able to work well under pressure while maintaining a positive, team-oriented attitude. Key Responsibilities: Communication: Serve as the primary point of contact between boutique stores, production, and customers. Ensure timely and clear communication regarding garment status, special requests, or any issues that arise. Garment Care: Maintain a keen eye for detail in all garment handling, ensuring that each item is processed, cleaned, and finished to the highest quality standards. Multitasking: Manage multiple tasks and priorities simultaneously, such as tracking orders, coordinating between departments, and addressing customer concerns. Flexibility: Adapt to changes in workflow or priorities as needed and be willing to take on various tasks that arise during day-to-day operations. Working Under Pressure: Stay calm and efficient during peak times or challenging situations to meet deadlines and ensure customer satisfaction. Mental Focus: Demonstrate strong concentration and attention to detail, even during busy periods, to ensure high-quality results. Bilingual: Fluency in both Spanish and English is preferred to effectively communicate with a diverse customer base and team members. Easygoing Attitude: Maintain a friendly, approachable demeanor with customers and colleagues alike, fostering a positive and collaborative work environment. Additional Duties: Be open to assisting with other tasks, such as inventory management or equipment maintenance, as needed to support the smooth operation of the facility. Qualifications: High school diploma or equivalent (some college preferred) Experience in a customer service or production role (preferably in the dry cleaning or garment industry) Strong communication skills in both English and Spanish (written and verbal) Ability to multitask, prioritize, and work effectively under pressure Attention to detail and commitment to quality garment care Flexible, team-oriented, and willing to take on new responsibilities Positive attitude and ability to interact with customers and coworkers in a friendly, professional manner. How to Apply: Interested candidates are invited to submit a resume and cover letter highlighting their experience and qualifications for the role. Join our team and contribute to maintaining the high standards of quality and service our customers expect!
General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred
ProSentry seeks successful salespersons to fulfill the uptick in demand for our system to both meet a May 2025 deadline in New York City for gas leak detectors in all multi-unit residential buildings, as well as insurance discounts and requirements for water leak detection. As an SDR you will play a key role in establishing the ubiquity of ProSentry. This position requires you to identify and generate qualified leads and convert them to sales, while nurturing long-term client relationships. ProSentry SDRs are knowledgeable, polished professionals who understand the stakes to building staff, managers, and residents when a water or gas leak or mechanical malfunction occurs. ProSentry is the groundbreaking Protech system preferred by building management companies and co-operative boards throughout New York City. Our system monitors the building and alerts multiple stakeholders to water leaks, gas leaks and failures in mechanical systems within seconds. By mitigating damage and loss, ProSentry saves buildings from costly damage and helps them operate more efficiently. Our company requires dedication, strong teamwork, and ongoing learning and provides a sophisticated, collegial, ambitious environment where employees are well compensated and provided with full benefits. As a member of a small team, you will have exceptional opportunities for professional development and promotion while becoming a specialist in a technology that is defining the future of building monitoring. Skills & Qualifications Effective prospecting and lead generating, including via LinkedIn outreach Facile user of CRM systems (HubSpot) Excellent communication skills, in speech and writing for cold calling, email sequencing and campaigns, and for developing and maintaining long-term relationships with clients Excellent style and grooming; at ease in a variety of professional settings with diverse professionals and stakeholders Effective at cold calling to qualify and convert leads to sales Ability to set, plan, and follow through scope of work Knowledge of NYC real estate High degree of organization and attention to detail. Exceptional ability to create and manage sales pipeline Experience working effectively within a team to support proposals and present at sales presentations 2+ years of experience in sales or business development. Experience in building management or building solutions is an advantage. Key Responsibilities: Lead Prospecting and Outreach Prospecting: Identify potential clients, focusing on industries and company sizes that fit the description of our ideal customer profile. Cold Calling: Initiate telephone calls to decision-makers, qualify potential clients, and effectively offer ProSentry as their building monitoring and risk mitigation system. Email Campaigns: Develop and deploy email campaigns that describe ProSentry accurately as an effective monitoring system; tailor the email as required for personal communication. LinkedIn Outreach: Use LinkedIn Sales Navigator effectively to develop relationships with potential clients and generate qualified leads. Tracking and Reporting: Accurately record all prospecting activities, interactions, and outcomes in our CRM system. Report & present traction to the Sales Team weekly. Sales Support Meeting Coordination: Schedule and confirm meetings between the sales team and potential clients for timely follow-ups. Proposal Development: Collaborate with the sales team to prepare custom proposals for each client. Sales Presentations: Assist sales team preparing presentations; co-present during sales meetings and presentations; ensure accuracy and consistency in tone, delivery, and information. Competitor Analysis: Keep current with competitors' offerings, pricing, and strategies to help identify opportunities for product and service improvements, new offerings, and to refine sales and marketing strategy and brand identity. Market Research: Collect and analyze insights from research and experience to refine the Ideal Customer Profile (ICP) to accurately reflect market trends. Site Visits: Visit buildings to better understand what clients require and to build rapport with them. Note important information and share it with the team developing the sales strategy. Event/Conference Support: Attend industry events and trade shows as a representative of ProSentry to meet potential colleagues and clients, build relationships and generate leads. Assist with booth setups, seek out and speak with attendees about ProSentry as the potential right solution for their buildings’ needs. Digital Marketing Support: Collaborate with the marketing team on digital marketing initiatives to increase exponentially the number of qualified leads. Sales Pipeline Management and Reporting CRM Management: Maintain accurate and up-to-date records in our CRM system. Pipeline Organization: Manage the sales pipeline effectively, ensuring timely follow-up calls and meetings to close sales and generate new leads. Progress Reporting: Provide regular updates to sales team and manager on information in the pipeline and metrics re: leads, qualified leads, potential sales; sales under contract to the sales team and leadership. Performance objectives Meet or exceed quarterly sales targets of $1MM in revenue. Maintain a 25% conversion rate on qualified leads. Generate 50+ new leads per month through outreach and networking. Seniority level Early career; sales experience required; 2-years experience preferred. Employment type Full-time; hybrid, non-exempt from overtime Job function Sales and Business Development Industries Real Estate Property Technology ProSentry is an equal opportunity employer that complies with all ADA requirements.
A security professional for your granite business should focus on access control by monitoring entry points to prevent unauthorized access. They should employ surveillance tools to oversee the facility and detect suspicious activity. Protecting inventory from theft or damage is crucial, along with preparing for and responding to emergencies like fires or safety incidents. Additionally, they should enforce safety regulations to ensure the protection of employees and customers. Finally, educating staff on security procedures is essential to maintaining a secure environment. By fulfilling these responsibilities, a security professional helps create a safe atmosphere for your business. They should also manage my schedule and tell me where I should be at what time and take phone calls of the office
Are you a dedicated and compassionate healthcare professional seeking a rewarding opportunity to make a difference in patient care during the night? Well this Surgical Support Company is seeking an experienced and caring Onsite Caretaker to join our team: Responsibilities: - Provide attentive and empathetic care to patients at our surgical support facility during the night shift. - Perform wound care, dressing changes, and post-surgical wound assessments with meticulous attention to detail. - Monitor and record patients' vital signs, promptly reporting any significant changes to the medical team. - Administer pain management techniques and medications in accordance with physicians' instructions. - Assist with pre-operative and post-operative preparations and procedures under the guidance of medical professionals. - Collaborate effectively with the medical team to ensure comprehensive and patient-centered care during nighttime hours. - Prepare and serve nutritious meals and snacks, catering to dietary requirements and post-surgical nutritional needs. - Maintain a clean and organized facility, ensuring adequate supplies of medical equipment and meal preparation essentials. - Keep accurate and up-to-date patient records, documenting all care provided during the shift. - Provide emotional support and comfort to patients and their families, fostering a positive and reassuring environment. - Adhere to all safety protocols, infection control measures, and company policies, especially during the night when support resources may be limited.