Trabajos food runner en New York

Job DescriptionJoin the Pack at Dan’s Pet Care As a Floater, you play an integral role in our day-to-day operations, ensuring that every dog gets top-tier care and our facility remains in impeccable condition. From feeding sessions to facility upkeep, your versatility will keep our center running smoothly. Key Responsibilities: Dog Feeding: • Efficiently divide dogs for their meal times, ensuring each one receives the correct portion., • Oversee and manage the distribution of food—an activity that takes around 30 minutes each session., • Prepare food as needed, tailoring each meal to the specific needs of our canine guests.Facility Cleaning:, • Engage in general cleaning duties throughout your shift, maintaining a hygienic environment., • Ensure a clean space post-feeding sessions., • Take charge of deep cleaning the entire facility when required., • Maintain cleanliness in administrative areas., • Responsible for kitchen cleanliness after each feeding session.Intakes and Outtakes:, • Execute intake runs, warmly welcoming new dogs to our facility., • Prepare dogs for outtake, ensuring they're ready to transition either back to their owners or to another location within our facility., • Act as an outtake runner, coordinating the smooth exit of our canine guests., • Manage early outtakes as needed., • Handle the last let-outs before the facility's nighttime operations or closing.Additional Services:, • Deliver add-on services for dogs, ensuring they receive all the pampering they're slated for., • Handle final add-ons, making sure no service is left unfulfilled by the end of your shift.Breaks:, • Cover for Player 1 and Player 2 during their breaks, seamlessly taking over their responsibilities., • Manage breaks for Player 3 and ensure you take your own well-deserved rest!, • Miscellaneous:, • Set up the facility for various operations, be it feeding, outtake, or any other task on the agenda.What We're Looking For:, • Versatility: The ability to switch tasks seamlessly and adapt to various responsibilities., • Experience: Prior experience in pet care is a plus, but we value dedication and a love for animals., • Team Player: A knack for collaboration and an understanding of the importance of every role in our facility., • Problem-Solving: Proactively address challenges with a calm and efficient mindset.Why Join Dan's Pet Care:, • Dynamic Role: No two days are the same. Relish the variety and growth opportunities., • State-of-the-Art Facility: Work in our brand-new facility, equipped with the latest in pet care., • Team of Passionates: Join a community that loves and cares for animals deeply.* Incomplete applications that have not responded to all screening questions will not be considered for review by our team.

This is not a traditional food runner position. Food runner, server assistant or support staff experience. We are seeking exceptional Food Runners to help deliver the luxury experience Metro is known for.

Brasserie Boulud is seeking energetic and detail-oriented Food Runners to join our front-of-house team. The Food Runner plays a critical role in ensuring timely and accurate delivery of dishes from the kitchen to guests, supporting a seamless flow of service and maintaining the highest standards of

Job Description The HVS Apparel Sorter Trainee processes and prepares donated apparel for textile waste diversion and order fulfillment. This individual inspects, sorts, and categorizes products according to predetermined specifications and standard operating procedures, maintaining adherence to all safety policies and required personal protective equipment at all times. Success in this role requires low-error execution, high efficiency, and consistent upholding of Goodwill BLUE values. ESSENTIAL DUTIES AND RESPONSIBILITIES: Financial – Sustains growth through financial stewardship & fiscal responsibility. • Meets hourly quota and quality goals as outlined in the training guide, showing meaningful improvement over the 90-day period., • Inspects donated apparel, analyzing the quality, condition, material type, size, and style to determine proper sorting category., • Sorts apparel into designate categories according to established specifications and standards., • Maintain accurate records such as the tally weights of sorted and graded apparel., • Participates in daily closeout procedures, including weighing gaylords, recording weights, combining bins, and resetting stations for the next shift., • Safeguards company property, including donated goods. Reports any incidents of theft or misappropriation or unauthorized possession of company property. Customer & Community – Collaborates with customers to understand and deliver customer needs & expectations. • May be cross trained to work as a Runner, Baler, and/or Forklift Operator., • Maintains a clean work environment, including restrooms, floors, walls, windows, and parking lots, as directed. Operational Excellence – Implements strategies to maximize resources and infrastructure. • Receives and processes apparel from the retail stores, inspecting quality, type of material, size and/or style of clothing, and sorts the apparel into the appropriate category., • Identifies non-qualifying items for alternate waste diversion routes., • Maintains workstation in an organized and safe manner free from food, drink, or other personal items., • Responsible for following and ensuring all safety rules are complied with, and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards., • Constantly works towards the highest level of efficiency and effectiveness. Team Goodwill – Promotes a culture that embraces growth and development to meet the needs of our team. • Models Goodwill BLUE core values., • Assists team in achieving daily production goals., • Participate in daily team huddles., • Supports a collaborative team culture. Performs other related duties, as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION AND EXPERIENCE: Minimum Qualifications (Education, Experience, Skills): • High School Diploma, GED, or equivalent experience., • Ability to be trained and take directions., • Ability to memorize specific categories., • Ability to communicate and read English., • Must be 18 years of age or older., • Must be able to use a calculator to add and subtract numbers. LANGUAGE SKILLS: Ability to communicate and read English. Able to read and write reports, compile data as needed. Communicates effectively with others and provides essential duties either verbally or via e-mail. REASONING ABILITY: Able to define problems, collect data, establish facts, and draw valid conclusions. Able to interpret instructions furnished in written, oral or diagram form. WORK ENVIRONMENT: While performing the duties of this job, the employee is usually working in a warehouse environment. This position requires standing for long periods of time. At times this employee may be exposed to the outside environment. The noise in this environment will be moderate to loud. AVAILABILITY: Must be able to work Monday – Friday on location. Open availability may be requested at a later date. PHYSICAL DEMANDS: PHYSICAL AND WORKING ENVIRONMENT Activity Rarely, Occasionally, Frequently, Continuously or N/A Stationary Standing Continuously Sitting Rarely Walking Frequently Crawling Rarely Balancing Occasionally Bending Frequently Squatting Occasionally Kneeling Occasionally Twisting/Turning Frequently Climb Occasionally Overhead Reaching Occasionally Typing/Keyboarding Occasionally Lifting/Carrying – up to 10 lbs. Continuously Lifting/Carrying – up to 20 lbs. Continuously Lifting/Carrying – up to 35 lbs. Frequently Lifting/Carrying – up to 50 lbs. Frequently Lifting/Carrying – Greater than 50 lbs. Occasionally Pushing/Pulling – up to 10 lbs. Continuously Pushing/Pulling – up to 20 lbs. Continuously Pushing/Pulling – up to 35 lbs. Continuously Pushing/Pulling – up to 50 lbs. Frequently Pushing/Pulling – Greater than 50 lbs. Occasionally Driving (car/equipment) N/A Critical Thinking/Organization Frequently Talking on Phone N/A Talking in Person Frequently Hearing in Person Frequently Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are hiring a front of house team member! FOH team members generally start as a food runner and move into server, bartender, tour guide, host positions based on their skill set and goals.Cultivate a comprehensive knowledge of the food and beverage items and their preparation in all active spaces w

Job Description Cholapink is a modern fast-casual restaurant bringing the bold flavors of Peru to New York City through a chef-driven, high-quality, and highly scalable concept. Opening its flagship location in Nolita, Cholapink combines authentic Peruvian ingredients and techniques with the speed, consistency, and accessibility of contemporary quick-service dining. The menu features signature grilled proteins, ceviche, fresh sides, and house-made sauces, alongside a curated beverage program. Built with a strong focus on hospitality, operational excellence, and growth, Cholapink is designed to become a leading Peruvian restaurant brand with ambitions to expand across New York. Line Cook Position Summary Responsible for working across Cholapink’s kitchen stations—including grill, fryer, cold station, hot sides, assembly, and expo—to prepare and complete orders accurately, consistently, and efficiently. Line Cooks will be cross-trained on all stations and assigned according to business needs in a fast-paced counter-service environment. Key Responsibilities Work across and become proficient in all kitchen stations, including: Grill: Cook anticuchos and other proteins on an open-flame gas grill according to recipe, temperature, and quality standards. Fryer: Prepare fries and other fried items safely, consistently, and within required cook times. Cold Station: Prepare salads, ceviche, chilled items, garnishes, and cold components according to recipe and presentation standards. Hot Sides and Assembly: Prepare, portion, and assemble rice, sides, sauces, bowls, plates, sandwiches, and other menu items. Expo: Coordinate order timing, check ticket accuracy, verify presentation, and ensure completed orders reach the counter or runner promptly. Prepare and portion sides, sauces, garnishes, and other menu components according to Cholapink recipes and portion standards. Assemble plates, bowls, sandwiches, and other orders accurately and efficiently while coordinating with all stations. Follow tickets carefully, including modifications, allergies, and special requests. Maintain complete mise en place throughout service and restock products before shortages cause delays. Check food quality, temperature, portioning, and presentation before dishes move to expo or the counter. Label, date, store, and rotate products according to FIFO procedures. Assist with prep work during slower periods, including chopping, sauce production, marinating, and portioning. Maintain clean, organized, and sanitized stations throughout the shift. Complete assigned opening, closing, equipment-cleaning, and side-work duties. Follow all food-safety and sanitation procedures, including temperature controls, allergen awareness, glove use, and prevention of cross-contamination. Support receiving, storage, general kitchen cleaning, and other BOH duties as needed. Requirements Prior line-cook, grill, fryer, cold-station, or high-volume kitchen experience preferred. Willingness and ability to train and work across all kitchen stations. Ability to multitask, communicate clearly, and maintain accuracy during peak service periods. Comfortable working around open flame, hot cooking equipment, and fryers. Ability to follow recipes, tickets, portion standards, and production procedures accurately. Food Handler’s Certificate or willingness to obtain one within the required timeframe. Ability to stand for a full shift and lift up to 50 pounds. Flexible availability, including evenings, weekends, and holidays.

The Runner with F&B 575 at Aman New York is responsible for assisting the restaurant team of servers and managers with delivering food and beverage to guests as required. Deliver all food and beverage as requested following our standards of service. Constant checking, cleaning and maintenance of all

As a Food Runner, you have an integral role in the restaurant and are the liaison between the Front of House and Back of House. Have 1-2 years of Food Runner experience in a high volume, fine dining establishment.

Reporting to our Restaurant Manager, the Runner will work closely with the Servers/Captains and other front-of-house team members to create a welcoming atmosphere and ensure the highest possible level of member satisfaction, elevating Maxime’s brand and service standards at all times. Proven s

The Runner with F&B 575 at Aman New York is responsible for assisting the restaurant team of servers and managers with delivering food and beverage to guests as required. Deliver all food and beverage as requested following our standards of service. Constant checking, cleaning and maintenance of all

As a Food Runner, you play an important role in delivering a great guest experience by ensuring food reaches guests quickly and accurately. Food Runners also help pack takeout orders with care and keep the Expo Station and Takeout Packing Stations clean, organized, and running smoothly in accordance

Our dining room isn’t just full — it’s being talked about, shared, and sought after across major food platforms and tastemakers. A widely followed NYC food authority spotlighted Musaafer as their .

Brooklyn Chop House Times Square is looking for Food Runners like you!. As Times Square's premier American Steakhouse and Chinese Fusion destinations, Brooklyn Chop House is seeking energetic and passionate individuals to join our growing team.

The busser plays an essential role in delivering exceptional dining experiences and maintaining a clean and inviting atmosphere. At least 1 year of previous experience as a Food Runner, Busser, or a similar role.

Must have NYC Food Handler’s Certification.

As a Food Runner at Chica & The Don, you are the vital link between the kitchen and the dining room. Deliver food promptly and accurately from the kitchen to guests. Follow all food safety, sanitation, and restaurant service standards.

Food Running experience in a 2+star rated NYT Metropolitan restaurant. Good food knowledge with the ability to explain basic preparations to guests if needed. Basic food preparation knowledge.

A FOH Support person is a combination of Food Runner and Server Assistant. If you are food running you are a critical link between the kitchen and dining room, ensuring the precise and timely delivery of food to guests. If you are Server Assistant, you are providing detail-oriented and anticipatory

The Food Runner is responsible for setting up and carrying trays and delivering food from the kitchen to the guest, describing food items to the guest, assisting the Chef in organizing the line. Possesses in-depth knowledge of all food and beverage menus and the Company. Assure guests have everythin

Little Rascal Greenpoint is seeking a Barback/ Food Runner to join their team.

Maintains tables by removing courses as completed, replenishing utensils, refilling water glasses and being alert to customer needs when delivering food. Ensures food is served in accordance with safety standards (e. Food Handler’s Certification or the ability to obtain in accordance with fede

A Food Runner with a passion for food & beverage and guest experience to join our.

Greet guests, take orders, provide food & beverage service, and monitor each guests’ dining experience. Effectively utilize the Toast POS system to take and adjust orders, pace food and process payments. Present menus, answer questions and make suggestions for all food and beverage items.

We are seeking a reliable and energetic Food Runner / Busser to join our front-of-house team.This role is essential in creating a seamless and elevated guest experience at Butcher’s Daughter.Deliver food and beverages promptly and accurately from kitchen to tables.Clear and reset tables effici

Runners are dynamic hospitality professionals responsible for the rapid delivery of food orders from the kitchen to customer tables. Runners should have thorough knowledge of all menu items, allergies, and presentation to answer all customer inquiries and maintain quality control. Ensures food is se

Deliver food from kitchen to guests swiftly and with care. A love for food, hospitality, and guest experience. Apply now and become part of the Unapologetic Foods team!.

Runners ensure the guests’ food is brought out with accuracy, proper temperature, and within a timely manner. Have thorough knowledge of and be able to describe all food and beverage products accurately and attractively. Deliver finished food to the appropriate tables and the appropriate seats

Job Description Job Summary: We are looking for a seasonal Food Runner to join our team on a seasonal basis at Barlume Beach in Montauk, NY. The Food Runner will be responsible for delivering food orders from the kitchen to customers in a timely manner while maintaining a positive and professional attitude. Qualifications: • High school diploma or equivalent., • Previous experience in a similar role is preferred., • Excellent interpersonal and communication skills., • Ability to work in a fast-paced environment., • Strong attention to detail and the ability to multitask., • Must be able to stand and walk for extended periods. Responsibilities: • Deliver food orders to customers promptly and accurately., • Assist in bussing tables and maintaining a clean dining area., • Collaborate with the kitchen and waitstaff to ensure efficient service., • Communicate effectively with team members and customers., • Follow all food safety and sanitation procedures., • Assist in other duties as needed to support the restaurant team. This is a seasonal position at Barlume Beach in Montauk, NY, with the possibility of extension based on performance and business needs. If you are a team player with a passion for delivering excellent customer service, we would love to have you on board as a Food Runner. Acknowledgment LH Employment Services and its Managed Companies is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. LH Employment Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions made by LH Employment Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, transgender status, alienage or citizenship status, pregnancy, physical or mental disability, military status, or any other characteristic protected by the laws or regulations in the locations where we operate. LH Employment Services will not tolerate discrimination or harassment based on any of these characteristics.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation, • Career Advancement Opportunities Job Summary We are seeking a Professional Expeditor to join the team at our busy restaurant! You are the link between the kitchen and the wait staff. You will set and clear tables, deliver food, and generally act as the liaison between the front of house and back of the house. If you’re friendly, hard-working, and interested in getting your foot in the door in the hospitality industry, we want to hear from you. Responsibilities: • Serve customers their meals in an efficient manner, • Communicate food orders to the kitchen staff and make sure guest orders are fulfilled correctly, • Adhere to all health and safety rules and regulations Qualifications: • Experience as a busser, barback, food runner, or similar position is preferred, • Must be available Friday, Saturday, • Familiarity with food safety guidelines, • Ability to work in a fast-paced environment, • Ability to stand for long periods and lift up to 30 pounds, • Friendly and outgoing personality, • Availability to work evening and weekend shifts

Job DescriptionAssistant Server • Greet the guest and assist with beverage and food service in captains absence., • Assist runner on food service. -Take charge of service maintenance. -Instruct and facilitate table clearance, set up and re setup. -Take order for beverage, dessert, tea coffee and after dessert drinks. -Prepare the mis en place for lunch/dinner service.

Job DescriptionDescription: We’re thrilled to announce the Grand Opening of Motek West Village — a very exciting and unique opportunity to join our team at the start of this new chapter! We’re looking for passionate and driven hospitality professionals who want to be part of something special from day one. Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued guests. Our commitment to excellence extends to every aspect of our operations, and we're currently seeking passionate individuals to join our team. Position Overview: As a Server Assistant, you’ll be an essential part of delivering an outstanding dining experience. You’ll help keep the restaurant clean and organized, restock service stations, assist with food and drink running, and support the service team in providing attentive, seamless service to our guests. Responsibilities: • Assist with running food from expo station to the appropriate tables., • Ensure tables and restaurant is clean at all times., • Restocking service station with napkins, plates, silverware, cleaning supplies, etc as needed., • Follow food safety and hygiene protocols to ensure compliance with health regulations., • Contribute to a positive and cooperative work environment by communicating effectively and supporting team members. Benefits: • Wages paid weekly., • Growth opportunities., • Competitive pay., • 401(K) savings plan., • Health benefits (upon eligibility)., • Employee discounts.Requirements:, • Previous experience in a fast-paced restaurant; minimum 1 years in a server assistant, busser or food runner role., • Ability to work efficiently in a fast-paced environment and multitask effectively., • Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene., • Excellent communication skills and a team-oriented mindset., • Flexibility to work evenings, weekends, and holidays as needed. If you're passionate about food and dedicated to delivering excellence, we'd love to hear from you!

Job DescriptionDescription: SUMMARY OF DUTIES: The Prep Cook II – Runner supports high-volume meal production through food preparation, cooking, and kitchen operations. This role involves working under the guidance of senior culinary staff to ensure consistent, efficient, and safe execution of all kitchen duties. In addition to all duties of the Prep Cooks, this position also manages the ongoing transport, backfill and transfer of half and full pans or liquid and solid hot and cold foods for the hot line and cold room, as well as boxes of food, transportation equipment, kitchen equipment and tools and other items as needed. RESPONSIBILITIES: • Prepare, cook, and portion all menu items in accordance with standardized recipes and production schedules., • Act as a runner for hot and cold food production areas, responsible for the transport of up to 200 hot pans per day, each weighing upwards of 100 lbs, across the facility while adhering to safety protocols., • Routinely lift, carry, and maneuver hot pans and containers throughout production and service lines, ensuring timely and efficient flow of food service., • Check daily menus and complete cooking assignments to ensure items are finished by designated serving times., • Accurately monitor, record, and maintain proper food temperatures in accordance with food safety standards., • Appropriately store and label leftover food in compliance with Department of Health (DOH) regulations., • Maintain cleanliness and sanitation of kitchen work areas, equipment, and tools, ensuring all safety and hygiene standards are consistently met., • Wash, sanitize, and store all cookware and kitchen tools used in production., • Assist with inventory, unloading, inspection, and proper storage of deliveries and raw ingredients., • Assist in any other area of the commissary as needed and requested by any member of the management team., • Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals, and serving home-delivered meals., • Perform other duties as assigned, including cross-functional work outside the kitchen when necessary.Requirements:, • Knowledge of and experience in practicing proper safety standards in handling food and all requisite equipment including knives, commercial equipment, etc. to produce thousands of meals daily, • Must have solid math, reading, writing and analytical abilities and follow multi-step oral and written instructions, • Ability and willingness to work with populations of varying educational levels and backgrounds effectively, • Must be able to measure accurately, have sufficient dexterity to handle food and equipment efficiently and safely, • Must be capable of repetitively lifting and maneuvering hot pans weighing up to 100 lbs, up to 200 times daily., • Must be able to tolerate sudden and extreme changes in temperatures and stand for at least 8 hours a day, • Must be able to climb on a ladder the distance of 5 feet to reach stored items and carry them to the floor, • Must be able to push, pull, and guide carts which weigh approximately 75-325 pounds on wet, slippery tile and other hard surfaces, • Must bend or stoop frequently throughout the day and reach short distances into carts to retrieve trays, • Ability to work in hot or cold conditions for long periods of time;, • Ability to tolerate sudden and extreme changes in temperature;, • Ability to work with all food types, including but not limited to gluten, dairy, and raw proteins, including pork;, • Must be able to twist and rotate 180 degrees repeatedly, as well as bend, squat and reach repeatedly every day and follow DOH food service standards

Job Description Open Availablity - No late nights Position Summary A server at Björk Cafe & Bistro is responsible for being an active, contributing member of the team. Servers are responsible for creating hospitable guest experiences, while demonstrating a level of excellence in both food & beverage knowledge and all technical aspects of the position. Björk Cafe & Bistro's Policies and Guidelines • Arrive on time and “floor-ready” for all scheduled shifts. Arrive to work following dress code guidelines and standards., • Clock in and out for each scheduled shift and shift break. Exhibit accurate and effective use of time and attendance portals and procedures. Service & Guest Experience • Maintain an understanding of the proper steps of service and consistently execute them with efficiency and grace while maintaining a sense of urgency throughout service., • Anticipate guest needs and create strong guest relationships. Demonstrating strong guest recognition skills is critical., • Ensure constant communication with staff members, management and the kitchen at all times during service., • Ensure that management is aware of any guest needs or concerns in a timely manner., • Demonstrate speed and accuracy when using the POS system during service., • Practice and refine the use of salesmanship when interacting with guests., • Actively mobilize busser/runner team to fulfill all steps of service while focusing on guest needs., • Demonstrate ability to aid co-workers during service while successfully maintaining a section. Menu Knowledge, Side Work and Station Maintenance • Demonstrates knowledge of all menu items, as well as daily specials. All members of the server team are responsible for being able to effectively describe each dish as well as the ingredients, preparation/techniques, purveyors and allergens., • Must have strong beverage knowledge and must be able to effectively navigate the lists, • Actively participate during line up and assist in educating staff members., • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service., • Demonstrate knowledge of Department of Health (DOH) standards., • Complete all assigned side work as dictated by management. Essential Functions • Able to lift 30+ lbs., • Fluent in both written and spoken English., • Polished personal presentation: Grooming meets Company standards, as outlined by Employee Handbook., • Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions., • Ability to perform essential job functions when working under stress, in fast-paced environment. Work Experience Requirements • 1+ years’ experience as a server Education Requirements • High school diploma or GED preferred, • TIPS Certification preferred

Job Description Join the team behind four bespoke, destination restaurant and bar concepts at the Kimpton Era: Amasa, a street-level Latin Restaurant & Taqueria; Bar Rocco, an upscale NY Brasserie; The Parlor, an all-day coffee and cocktail lounge; and The Jade Rabbit, an Asian izakaya with 360-degree views of Rockefeller Center and Radio City Summary: The Server Assistant requires excellent organizational and communication skills, attention to detail, and the ability to work in a fast-paced environment. The primary responsibility of the Server Assistant is to facilitate the seamless flow of food from the kitchen to guests, ensuring accuracy and timely delivery. Responsibilities: • Communicate with chefs and kitchen staff to understand the status of each order., • Ensure that all items on an order are prepared and plated correctly., • Collect prepared dishes from the kitchen and ensure they are delivered to the appropriate tables., • Prioritize hot or time-sensitive items to maintain their temperature and quality., • Check each dish for accuracy, presentation, and adherence to quality standards before delivering to the customer., • Verify special requests or dietary restrictions and communicate them to the kitchen staff., • Work closely with servers to match food orders with the correct tables., • Support servers when needed, such as refilling water or clearing empty plates., • Keep the expo area and service stations clean and organized., • Assist in bussing and resetting tables as needed., • Maintain open communication channels with the kitchen, servers, and other restaurant staff., • Relay important information, such as delays or changes in orders, promptly., • Interact with guests in a friendly and professional manner during the food delivery process., • Address any guest concerns or inquiries related to the food being served., • Handle multiple orders simultaneously and prioritize tasks based on urgency., • Assist in managing peak dining hours and ensuring timely service., • Monitor the quality of dishes to uphold the restaurant's standards., • Report any issues or discrepancies to the kitchen or management for resolution., • Follow proper food safety and sanitation protocols., • Adhere to health and safety regulations to maintain a clean and safe work environment., • Ensure an exceptional dining experience by following the Company's standard of service., • Follow all company policies, procedures, and health and safety guidelines. Must Haves: • Previous experience as a Server Assistant, Runner, or other support staff in a restaurant setting., • Knowledge of basic food safety and health regulations, • Customer-centric, • Ability to work flexible hours, including evenings, weekends, and holidays., • Ability to stand, walk, and carry trays for extended periods., • Lift and carry items weighing up to 25 pounds., • Ability to work in a high demand and faced paced work environment. Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the Americans with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.

Job Description Responsibilities: • To provide courteous, prompt service to our guests, • Assist with expo job duties, • Ensure correct menu items are delivered timely to guests, • Successfully adhere to our Steps of Service, • Ensure items are cleared from tables in a timely manner to ensure an organized dining experience, • Ability to communicate guest requests and effectively handle guest needs, • Help to maintain a clean and presentable work environment, • Maintain a positive, outgoing demeanor during service, • Be safety conscious to promote the safety of one’s self, co-workers and guests at all times, • Adhere to company policy and procedures, • Perform other duties as assigned by management Qualifications: • Previous front of house restaurant experience (food runner, server assistant, expo) preferred, • Prior experience requiring excellent customer service, service recovery and problem-solving skills, • Ability to work in a fast-paced environment while managing the needs of guests, • Ability to work cohesively with co-workers throughout the restaurant, • Possess a passion for hospitality and a love of the food & beverage industry, • Ability to work a flexible schedule, • Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law. Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Job Description Seahorse NYC is looking for experienced FOH candidates. We are seeking talented Host/Hostess, Barback, Runner, AM/PM Server, Bartender, and Cocktail Server to join our team! At Seahorse, we are committed to excellence, providing a professional and enjoyable work environment for our employees, and are dedicated to their development. We are focused on continued education in food, wine, spirits, and service. Ideal candidates will have... • A minimum of THREE years of fine casual or fine dining experience., • Ability to work quickly and efficiently with a guest-first approach to hospitality., • The ability to anticipate guests' service needs., • A positive attitude and the ability to work well in a team-oriented environment. Candidates must... • Have availability to work 3-5 shifts per week with full availability., • Be able to work nights and weekends (open schedule) Benefits: • Hourly plus tips. ($17.00/hrs+Tips) Barback, Runner, AM/PM Server, Bartender, and Cocktail Server positions., • Hourly $20-23 for host/hostess, • Paid sick leave., • Individual and family health insurance with dental and vision options and AFLAC., • 401K Options., • Opportunity for growth in a boutique hospitality group. Please write in the email which position you would like to apply for, and email your resume to erika@seahorsenyc.com and silky@seahorsenyc.com Mercer Street Hospitality is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Mercer Street Hospitality is committed to equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at Mercer Street Hospitality are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, family or parental status, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. Mercer Street Hospitality will not tolerate discrimination or harassment based on these characteristics.

Job Description Prime Met Steakhouse & Rooftop Lounge is looking for hardworking and reliable Server Assistants to join our team. Pay: $15/hour + tips Responsibilities: • Run food from the kitchen to guests quickly and accurately, • Clear, clean, and reset tables throughout service, • Assist servers and bartenders, • Maintain cleanliness of dining and bar areas and service stations, • Help ensure smooth and efficient restaurant operations Requirements: • Strong work ethic and sense of urgency, • Able to work in a fast-paced environment, • Able to carry large trays safely and confidently, • Able to lift and carry up to 50 lbs, • Team-oriented with a positive attitude, • Open availability, including nights, weekends, and holidays, • Restaurant experience preferred but not required Join a professional team with opportunities for growth and advancement. Location: Flushing, NY

Job Description About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. The Role As a Full-time Fulfillment Associate, you will play a key role in preparing orders for our customers. This includes accurately picking and packing meals, maintaining workflow efficiency, and ensuring orders are completed and handed off to our delivery drivers on time. You Are Able to perform the essential functions of the position, with or without reasonable accommodation, including: • Lifting up to 50 lbs, • Pushing and pulling up to 100 lbs, • Standing for extended periods, • Working in temperature-controlled environments (between 35 - 40 degrees °ree;F)Responsibilities, • Pick and pack customer orders accurately based on order sheets, ensuring all items meet quality and quantity requirements., • Label and organize orders for shipment, ensuring they are correctly packaged and prepared for delivery., • Assist in receiving and stocking inventory, maintaining an organized and clean storage area for easy access and inventory control., • Inspect products for quality and ensure all items meet company standards before shipping., • Maintain a clean and organized workspace, ensuring compliance with safety and sanitation standards., • Assist in inventory management by conducting regular stock counts and notifying supervisors of discrepancies or low stock levels. Position Areas • Refill, • Runner, • Heat Sealing, • Night ShiftMust-Haves, • Basic computer skills, • 18 years of age or older, • Authorization to work in the United StatesNice-to-Haves, • Previous experience in a warehouse or fulfillment environment., • Bilingual (Spanish)Benefits, • Weekly pay, • Healthcare coverage through Cigna, • Daily lunch provided, • Growth and advancement opportunities By applying to this position, you consent to being contacted by phone, SMS, and email regarding your application and other related opportunities. This includes communications sent via automated systems for scheduling, application updates, and other hiring-related purposes. You acknowledge that message and data rates may apply and that you are the primary user and subscriber of the contact information provided. If you wish to withdraw your consent, you may do so by contacting us at support@cookunity.com. Applying constitutes agreement with these terms. #ENGHP CompensationAll final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $18—$18.50 USD If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS., • We'll never ask for payment or personal financial details. If anyone does, please don't share any information and let us know right away. If something ever feels off or you're unsure about a message, we'd much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Summary:Craving a fun and exciting job with delicious perks? Join our Foods Team at Great Escape and be part of the action! You'll have the chance to work in a variety of roles - from Host to Busser to Food Runner - all while enjoying the thrills of the park and making guests happy. Get ready for a fulfilling experience that's anything but ordinary!What You Will Be DoingAs a Host:Warmly greet guests and escort them to their tables.Manage the waitlist and ensure efficient seating.Maintain a positive and professional dining room atmosphere.As a Busser:Clear and reset tables quickly and efficiently.Clean and sanitize dining areas.Stock service stations and assist with dishwashing.As a Food Runner:Deliver food orders accurately and promptly.Assist servers with table maintenance.Provide excellent guest service.In all roles, you will:Ensure guest satisfaction and provide exceptional service.Maintain a clean, safe, and sanitary work environment.Comply with all house rules, policies, and safety standards, including those related to food handling and alcohol service.Be a team player and assist colleagues as needed.How You Will Do ItAcknowledge guests immediately with a smile and friendly greeting. Maintain thorough knowledge of menu items, ingredients, and beverages. Handle food safely and follow all health regulations. Ensure the accuracy of orders and payments. Maintain a clean and organized work area. Communicate effectively with guests and team members.What You Will NeedMust be at least 18 years old. Must be able to speak, understand, read, and write English fluently. Must have a professional, courteous, and friendly demeanor with an enthusiastic, service-oriented attitude. Must be able to perform physical tasks such as standing for long periods, bending, lifting up to 50 lbs, and carrying trays. Must be able to work weekends, holidays, and various shifts as needed. Possess strong attention to detail and the ability to thrive in a fast-paced environment.Why work with us?Paid trainingAdvancement opportunitiesOvertime pay eligible after 40 hoursYear-round job opportunitiesExclusive employee parties and events for you and your familyPay Rate: $16.00- $16.36/hr

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job DescriptionMaman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.