Hardware jobs in Elizabeth, New Jersey - Page 2Create job alerts

Job Description This is a full-time entry level position with an immediate opening. Job Description and Responsibilities include, but are not limited to the following: • Our field technicians collect information on the existing condition of the underground infrastructure via robotic cameras. The Administrative Data Management Clerk position consists of collecting the field data from the field technicians and transferring the field data onto our in house storage server. The Administrative Data Management Clerk position will merge the data, perform quality control review of the data and eventually transmit the data to our customer via hard copy, external drives or through FTP., • Timely importing and tracking of any and all data turned in. As well as proper up to date documentation of any and all missing data., • Creating, binding, and sending out reports along with their properly formatted data to clients., • Interacting with clients and providing support to them when necessary., • Quality Assurance and Quality Control in regards to Video quality, fidelity of audio, and accuracy of data produced by our field technicians., • Troubleshoot hardware/software on equipment in house and in the field as needed, • Work directly with the Project Management Team and Customers to set up detailed data bases, • Prepare and attend project conference calls and progress meetings to discuss quality control plans and data receivables Requirements: Responsibilities include, but are not limited to the following: • Quality Assurance and Quality Control in regards to Video quality, fidelity of audio, and accuracy of data produced by our field technicians., • Timely importing and tracking of any and all data turned in, as well as proper up to date documentation of any and all missing data., • Creating, binding, and sending out reports along with their properly formatted data to clients., • Interacting with clients and providing support to them when necessary., • Aiding in office staff with general computer/technological issues and questions, • Strong Familiarity with the Microsoft Office Suite., • Strong communication and verbal skills., • Strong Organizational skills and ability to multi-task to meet deadlines for multiple jobs., • Extremely keen troubleshooting abilities and familiarity with Windows 7 and up., • Being self motivated and taking initiative. -Strong Attention to detail. • Organizational skills are the core skills for this position, • Ability to communicate with field and management staff and work in a team atmosphere, • Strong Familiarity with the Microsoft Office Suite., • Familiarity with Windows 7 and up., • Being self-motivating and taking initiative., • Databases knowledge is required (programming languages C++ or other preferred), • Must have knowledge of Microsoft Access Database Knowledge and Experience in the following areas are considered a plus: • Inventory Management This position include full benefits Health, Dental, Vision, 401k, as well as a company stock program. Candidate must be able to pass drug testing. Candidate must also have an active driver’s license and reliable transportation. Company DescriptionNational Water Main Cleaning Company (part of the Carylon Corporation) is a leader in the field of environmental maintenance and rehabilitation for the Water & Wastewater Industry in the United States. Our corporation includes over twenty companies that provide various environmental maintenance services all over the United States. A list of services that we provide are as follows: Closed Circuit Television Inspection of sewer or drainpipes and structures. Infiltration/Inflow studies of sewer/drain systems. Trench-less rehabilitation of sewer/drain structures. General contracting of various environmental services.National Water Main Cleaning Company (part of the Carylon Corporation) is a leader in the field of environmental maintenance and rehabilitation for the Water & Wastewater Industry in the United States. Our corporation includes over twenty companies that provide various environmental maintenance services all over the United States. \r\nA list of services that we provide are as follows: \r\nClosed Circuit Television Inspection of sewer or drainpipes and structures. \r\nInfiltration/Inflow studies of sewer/drain systems. \r\nTrench-less rehabilitation of sewer/drain structures.\r\nGeneral contracting of various environmental services.

Job Description To begin, work alongside Senior Tech in the field for hands-on training for the first month. Prior experience is highly desirable. Job Responsibilities: * Receive and Perform field service calls, installations, and preventive maintenance on commercial beverage equipment. * Troubleshoot equipment malfunctions utilizing standard electrical test equipment such as volt/ohm meters to identify and implement corrective action. * Ability to read schematic diagrams. * Maintain service van inventory to effectively and promptly respond to customer calls for service. * Maintain the weekly work schedule, which is typically 8am - 5pm, but candidate will need to be flexible as some days will require the workload to be done from 9am - 5pm or 10am - 6pm depending on the workday. * Learn Custom Company App. * Required to work anywhere from 8-10 hours per day. * Being "tech savvy" and having the ability to learn and operate with our company's software is a plus. * Accurately report daily activities for invoicing and tracking. * Constant and consistent communication with the Service Manager and Office. * Occasional travel outside of the normal work area for service projects. * Minor Electrical and Plumbing experience is a MUST! * Report to the Service Manager. Desirable Qualifications: * High School Diploma, GED or vocational training in electrical/mechanical areas or equivalent experience. * Previous experience and demonstrated ability in reading schematic diagrams and using appropriate test equipment to troubleshoot commercial beverage equipment as well as that of other manufacturers. * Previous experience installing plumbing and associated hardware for beverage equipment, customer service experience, strong interpersonal communication skills. * Possess the ability to communicate both verbally and in writing. * Excellent telephone manners. * Easily learn new software applications. * Possess a valid driver’s license with a clean driving record. * Highly organized, motivated, and goal oriented. * Promote a positive work environment and interaction both internally and out in the field. Benefits: After 6 months– 2 Weeks Vacation Allowance 401K Match Company Vehicle/EZ Pass/Gas Card supplied Compensation based on experience. (This is negotiable for the right candidate) ((During the Training period, the hourly rate will be 15% less than the proposed hourly rate (for 1 month). Post-training, the position will still require training and shadowing a Senior Tech, but the hourly rate will increase to the proposed hourly rate for the Full-Time position. If the right candidate has ample prior experience, then the ‘training pay’ will not need to be incorporated.))

Job Description Role • Honest Field Technicians would be responsible for constructing and building out our network in residential apartment complexes and office buildings in NYC, Northern NJ & Stamford, CT, • Technicians (a) run fiber and ethernet through building risers; (b) mount and install networking equipment in MDF/IDF closets, and (c) set up and align radios on rooftops, • This is a fast-paced environment where you are likely working with 1 other person, setting up 2-3 buildings per month. Personal attributes • Comfortable working in a fast-paced environment, • Experience working with hand/power tools, • Excited to learn: we are looking for technicians who have strong technical competency but are always interested in continuously learning Honest Networks believes high-quality and affordable internet service is a great enabler for our communities, providing the fundamental infrastructure to learn, create and enjoy. We are a fast-growing, venture-backed, internet provider headquartered in downtown Manhattan. We are focused on providing the gigabit internet service at affordable, transparent prices, with exceptional customer service. We do this by employing employees with high integrity, a strong work ethic and a passion for learning. If working in a fast-paced, results-oriented and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . Requirements • 1-3 year experience with fiber optic, ethernet cable or electrician/conduit work, • Technical skills, • Ability to run fiber and cat5e/6 cabling through a large multi-tenant building (office, apartment complex); ability to install, terminate, and test and troubleshooting network cabling, including through existing interior and exterior conduit, • Ability to power and test networking switches and other networking hardware, • Bonus: ability to terminate fiber, • Comfortable using mass transit operate during the day, • Comfortable working in high-rises and on rooftops, • Ability to read, understand and follow work orders & change orders, • Capable of lifting up to 50 pounds, • Comfortable working in confined spaces, • Bonus, • Ability to bend pipe up to 1",, • Attractive salary (estimate of $26-35+/hr) based on capabilities and background, • Performance bonus potential, • Stock options, • Paid-time off (PTO), • Medical and dental benefits, • Metro card reimbursement

Job DescriptionAce Handyman Services is Hiring a Craftsman! Join the Ace Handyman Services team as an Ace Hardware Craftsman! In this role, you'll be the go-to expert for a variety of home improvement tasks, bringing your skills in carpentry, handyman services, and professional remodeling to life. Your day will typically involve working on different projects such as repairs, installations, and renovations, while meeting our customers' needs with professionalism and a friendly attitude. You'll be working independently but will have the support of a dedicated team ready to assist you in providing excellent service. Here is just some of what we have to offer: • Competitive wage ranging from $30 to $35 per hour, • No weekend work for an improved work-life balance, • Growth opportunities and pay reviews, • Comprehensive health care benefits, • Travel reimbursement for work-related travel, • Overtime pay for additional hours worked, • Tool allowance to help you get started, • Free uniforms provided, • Company vehicle available once proven, • Performance bonuses recognizing your hard work Specific qualifications for the role include: • 5+ years of experience in carpentry, handyman services, or professional remodeling, • Must own a truck, van, or SUV for the position (to start), • Must reside within a 10-mile radius of Westfield, NJ, • Comfortable with a pre-employment background check, • Previous experience working in a customer service-oriented position, • Basic knowledge of plumbing and electrical systems, • Ability to work flexible hours and adapt to customer scheduling needs Take control of your schedule, your earnings and your career! • Competitive wage ranging from $30 to $35 per hour, • No weekend work for an improved work-life balance, • Growth opportunities and pay reviews, • Comprehensive health care benefits, • Travel reimbursement for work-related travel, • Overtime pay for additional hours worked, • Tool allowance to help you get started, • Free uniforms provided, • Company vehicle available once proven, • Performance bonuses recognizing your hard work, • Enjoy company parties and free food/drinks/snacks

Job DescriptionWho We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. The Role We are seeking a skilled and hardworking Petroleum Service Technician to join our Southeastern team in NORTH CAROLINA. The service technician's role entails diagnosing and repairing electronic and mechanical issues, software and hardware installations, and performing emergency and scheduled repairs and maintenance. This is an opportunity for a long-term position and to join a growing company. Must be willing to relocate to North Carolina. Must have industry experience. Responsibilities • Effectively diagnose and repair customer equipment., • Conducts work in a professional manner and provides stellar customer service., • Performs repairs and scheduled maintenance in a timely manner., • Follows safety rules and guidelines., • Maintains truck inventory and supplies., • Maintains truck clean, hazard free, and performs all scheduled maintenance on company vehicle., • Submits proper and neat paperwork outlining repairs completed and parts used., • Previous experience as a petroleum service technician., • High School diploma/GED., • Excellent verbal and written communication skills., • Mechanical and electrical equipment knowledge., • Dresser Wayne Dispensers, • Fuel Dispensers, • Verifone POS, • Veeder Root, • Fuel Master, • Red Jacket, • FE Petro, • The petroleum service technician position requires standing, bending, kneeling, and climbing., • Position requires the use of a ladder., • Position requires the ability to lift and manipulate up to 50 pounds., • Position requires travel., • 10 Paid Holidays, • Flexible Time Off, • 401(k) Company Match, • Health, Dental, and Vision Insurance, • HSA and FSA, • Disability & Occupational Accident Insurance, • Company-Paid Life Insurance Policy, • Employee Assistance Program (EAP), • World-class paid training program for you to learn the skills for long term career success

Job Description Please only apply if you are available to work on the days and times listed below! Available Shifts – Mechanic Role This position involves hands-on mechanical work and technical repairs. Candidates must have prior mechanical experience. 6 am to 2 pm 8 am to 5 pm 10 am to 6 pm 12 pm to 8 pm 2 pm to 10 pm 10 pm to 6 am overnight Candidates must have reliable transportation or live nearby. Location: 50 S Center ST Unit 17, Orange, NJ 07050 Are you the person your friends call when something needs to be fixed or repaired? Do you enjoy being hands-on and solving mechanical issues? Are you interested in working in the growing EV shared micromobility industry? If so, you might be the perfect fit for Veo's Repair Technician! At Veo, we're bringing the next generation of mobility sharing to cities and universities globally through electric bikes and scooters. We design and engineer our own vehicles, hardware, and software systems to provide a greener, healthier mode of transportation, making the communities we serve more sustainable and livable. We're looking for exceptionally talented individuals who are ready to take on exciting challenges and own creative solutions. Job Summary: Veo is seeking repair technicians to maintain and repair our electric vehicle fleet. This role is ideal for mechanically-inclined professionals who enjoy solving problems, are comfortable working with their hands, and are passionate in helping make our communities safe and sustainable. No electric vehicle experience required but experience (professional or hobby) repairing bikes, scooters, cars, or motorcycles are a great fit. Responsibilities: • Perform comprehensive repairs on Veo's electric bikes/scooters from tightening a bolt to replacing a motor, • Conduct quality checks and routine inspection to ensure all vehicles meet our safety standards, • Follow processes to log and track maintenance record, • Track inventory levels for spare parts on an ongoing basis, • Maintain excellent warehouse organization and set example for teammates, • At least 1+ years of experience in maintenance/ auto repair, • Ability to lift, carry, push and pull electric bikes/scooters weighing up to 80 lbs, • Problem-solving mindset and self-motivated, • Comfortable with navigating and using smartphone apps, • Previous maintenance experience in bikes, scooters, motorcycles, or automotives, • Full-time employees are eligible for: Medical / Dental / Vision coverage, PTO, • Opportunity to help make the community safe and sustainable, • Free Veo credits!, • Flexible work hoursBelow is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.Pay Range $19—$21 USD

Job Description Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients in the private sector. We are looking for experienced Court Reporters to work on a contract basis to visit client sites in their local area. You will use specialized equipment to create an accurate record of proceedings in numerous places including legal courts, non-profit board rooms, and depositions. We are very flexible and looking for candidates that can work anywhere from a few jobs a month to 2-3 per week. Location: IN-PERSON - client sites in your local area • Takes down the proceeding using Machine Shorthand, Voice, or Digital capture, • Capture verbatim proceedings of courts, meetings, depositions, and hearings, • Administer oaths and participate in depositions, hearings, and other legal proceedings, • Transport, set up, and operate equipment to capture the record accurately, • Perform advance preparation for assignments, including building job worksheets, reviewing case information, and ensuring proper hardware setup, • Ensure all exhibits are secured, proper file backups are performed, and required worksheets are completed and uploaded at the close of the proceeding, • Maintain all required reports and logs and respond promptly to communications, • Represent NRGCO professionally in all proceedings and interactions, • PRIOR EXPERIENCE AND EQUIPMENT IS REQUIRED | NO training is provided, • 1+ years working as a Court Reporter, • Strong attention to detail, • Reliably punctual and deadline-oriented, • Can-do attitude and excellent work-ethic, • Ability to work independently, • Organizational and time-management aptitude, • Exceptional problem-solving and communication skills, • Excellent English language skills, • Proficient with technology, • Ability to pass security screening for access to client sites, including government buildings, • NCRA, AAERT, or NVRA certification strongly preferred Here is a link to a day in the life of a Neal R Gross & Co Court Reporter! 20250623_204707000_iOS.MOV Benefits This is a contract position and compensation is commensurate with candidate's experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Job Description:\n\nJCFPL JOB TITLE: Supervising Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners Branch REPORTS TO: Librarian III - Outreach Branch Manager CIVIL SERVICE JOB TITLE: Supervising Library Assistant SALARY RANGE: $56,390 – $60,000 FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends. APPLICATION DEADLINE: October 16, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Supervising Library Assistant – Bookmobile, under general direction and in a supervisory capacity over a small staff of employees, performs technical and/or paraprofessional duties in one or more of the functional areas of librarianship; does other related duties as required. May issue and control subordinates’ work assignments and schedules. The Supervising Library Assistant supervises a small staff in the day-to-day activities of the Bookmobile to ensure the smooth functioning of the Bookmobile, and to promote the services of the Jersey City Free Public Library in its outreach activities and in its efforts to meet the needs of the Jersey City community on site, beyond the walls of a physical library. In addition to providing reference help and general customer service to patrons, this person will develop, oversee, and participate in programming initiatives such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Supervising Library Assistant will oversee both the current Bookmobile and the new one, expected to arrive shortly. This person will also be required to drive one or the other of the two bookmobiles on occasion. For this reason, a CDL license is highly desirable. This person will be responsible for ensuring the technical and/or paraprofessional duties, such as circulation, weeding, new book orders, holds requests, etc., are met on each of the Bookmobiles. This person will contact appropriate organizations, develop appropriate Bookmobile routes, and make sure they are communicated and updated on a timely and regular basis using tools and departments that are available to library staff for this purpose. JOB DUTIES: Manage the day-to-day operations of the mobile library department Supervises, develops, and implements library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community. Supervises and conducts programs such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students. Promotes library extension programs; makes personal contacts and provides routine information to community residents. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users, etc., lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. Examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; and prepares lists for purchases of replacement and new materials for the collection. Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. Performs other duties as assigned. EXAMPLES OF WORK: Issues and controls subordinates’ work assignments and schedules. Supervises and provides guidance, instruction, and training to employees. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or inter-loan section. Supervises and processes interlibrary loan requests by filling out those received and requesting materials from other libraries. Supervises and conducts established library programs such as story hours, preschool and school programs, programs for senior citizens, etc. Answers patrons’ more complex inquiries regarding general reference and information topics, use of online resources, and utilization of library material and equipment. Supervises, determines, and prepares content and arrangement of library material for displays, exhibits, and special library programs. Supervises the checking of library email and keeps current with library news, announcements, programs, initiatives, etc. Under the direction and oversight of a Librarian, continually reviews library material and discards obsolete books, films, periodicals, etc. Supervises the charging and discharging of library material to users. Supervises the computation and collection of fines; makes changes and inspects books and other library material and equipment for damage; performs basic repairs of audio-visual and other library equipment and accessories. Reviews library membership applications for completeness as to name, address, and similar personal identification and records changes of such information. Lists overdue library material and completes overdue notices for notifying patrons. Supervises and compiles numerical reports on circulations, accessions, or other aspects of library operations. Supervises and files or shelves material using the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a word. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. CORE COMPETENCIES: Communication/Collaboration Communicates effectively using a variety of methods Effectively communicates relevant and timely information to appropriate stakeholders Develops and maintains effective relationships with others to achieve common goals Works effectively on teams with strong team-building skills and attitudes Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors Communicates effectively with a variety of audiences and individuals from diverse backgrounds Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service Contributes to and models customer service standards that enhance the user experience Models standards and practices for the delivery of quality internal and external customer service Applies customer service skills to enhance the level of user satisfaction Applies effective techniques to address difficult situations with users and staff Understands and acts in accordance with the basic values and ethics of library service Professional Development Manages the development of one’s own learning and ongoing improvement of skills and knowledge Uses creative and innovative approaches to address challenges within various job duties and develops initiatives that serve the needs of the Outreach Branch services Establishes strategies and long-range initiatives to create a learning environment within the division and the library Plans for and supports staff career development opportunities Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders Builds relationships and support for the library with community organizations Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. Understands and uses basic computer hardware, peripherals, software, and operating system functions Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. Three (3) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university may be substituted for two (2) years of the non-leadership experience. Six (6) months of which must have been in a lead role over subordinate employees CDL B license is highly desirable. A NJ Driver’s license is required. ADDITIONAL RELEVANT SKILLS: Preference given to applicants with a master's in library science or currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. Experience and/or demonstrated ability to manage staff and administer library programs. Knowledge of Jersey City’s population, geography, and/or local government preferred. Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.) desired. CDLB License highly desirable or commitment to earning this license within first year of employment in this position. NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR QxSDKyqxhY

Job Description JCFPL JOB TITLE: Principal Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners – Bookmobile REPORTS TO: Supervising Library Assistant CIVIL SERVICE JOB TITLE: Principal Library Assistant SALARY RANGE: $47,479 - $50,615 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: October 23, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Principal Library Assistant, under general direction the Supervising Library Assistant, performs technical and/or paraprofessional duties of considerable difficulty in one or more of the functional areas of librarianship; and does other related duties as required.in order to perform day-to-day paraprofessional work directly related to the acquisition, organization, and distribution of library materials on the Bookmobile, including all aspects of circulation, evaluation and selection for weeding, processing of new books, organization of shelves and re-shelving, and managing holds. The Principal Library Assistant coordinates and collaborates with team and department members, to address the activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or interloan section. The Principal Library Assistant will also conduct programs such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Principal Library Assistant also answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic index systems (for example, card catalog, readers' guide, microfilm, and topical files). The Principal Library Assistant determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. The Principal Library Assistant may be required to drive the Bookmobiles as needed. JOB DUTIES: * Participates in implementation of library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community; conducts programs for which objectives and general procedures have been established or outlined such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students; promotes library extension programs; makes personal contacts and provides routine information to community residents. * Coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. * Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users; examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. * Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. * Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. * Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. * Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. * Performs other duties as assigned. CORE COMPETENCIES: Communication/Collaboration * Communicates effectively using a variety of methods * Effectively communicates relevant and timely information to appropriate stakeholders * Develops and maintains effective relationships with others to achieve common goals * Works effectively on teams with strong team-building skills and attitudes * Applies effective strategies to manage organizational politics, conflict and difficult behaviors among colleagues and patrons * Communicates effectively with a variety of audiences and individuals from diverse backgrounds * Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service * Contributes to and models customer service standards that enhance the user experience * Model standards and practices for the delivery of quality internal and external customer service * Applies customer service skills to enhance the level of user satisfaction * Applies effective techniques to address difficult situations with users and staff * Understands and acts in accordance with the basic values and ethics of library service Professional Development * Manages the development of one’s own learning and ongoing improvement of skills and knowledge * Uses creative and innovative approaches to address daily challenges within various job duties and strives to develop initiatives that serve the needs of the Outreach Branch services. * Establishes strategies and long-range initiatives to create a learning environment within the division and the library * Plans for and supports staff career development opportunities * Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement * Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services * Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders * Builds relationships and support for the library with community organizations * Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology * Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. * Understands and uses basic computer hardware, peripherals, software, and operating system functions * Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: * Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. * Two (2) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university. ADDITIONAL RELEVANT SKILLS: * Preference given to applicants currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. * Ability to manage and administer library programs. * Knowledge of Jersey City’s population, geography, and/or local government. * Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).is desired. * CDLB License highly desirable * NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR ieqEZhuDfn

Job DescriptionJCFPL JOB TITLE: Administrative Secretary DEPARTMENT: Administrative LOCATION: Priscilla Gardner Main Library REPORTS TO: Director (and Assistant Director) CIVIL SERVICE JOB TITLE: Administrative Secretary STARTING SALARY RANGE: $58,196 - $73,646 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: October 20, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THIS POSITION: The Jersey City Free Public Library is looking for an Administrative Secretary to perform highly specialized and responsible secretarial and administrative clerical work requiring experience and familiarity with departmental functions and procedures. This role requires a person who can frequently exercise independent judgment and make decisions in accordance with delegated responsibilities. Work is performed independently, requiring minimal review upon completion. Positions in this title may be required to take a lead over or supervise other clerical personnel. JOB DUTIES: • Performs varied, complex secretarial and administrative clerical work, involving some elements of troubleshooting., • May supervise the secretarial, clerical and related operations of a department or autonomous government agency., • Maintains calendar and schedule of appointments for an administrative official., • Schedules and maintains travel arrangements for an administrative official, as authorized., • Prepares administrative correspondence, memoranda, and statements on behalf of an administrative official, as authorized., • Where authorized, reviews, prioritizes and responds to voicemail and various correspondence on behalf of an administrative official., • Prepares meeting agendas, attends meetings and records minutes., • Greets and directs visitors., • Screens and routes incoming calls., • May order and distribute office supplies and equipment., • Assists an administrative official in the formulation of policies and procedures for the office and other clerical operations of a department or autonomous government agency., • May draft proposed ordinances and/or resolutions on behalf of an administrative official., • Collects and analyzes data required in the formulation of administrative decisions., • May directly supervise designated phases of the clerical and related work involved in maintaining financial and/or personnel records, preparing payrolls, making purchases, compiling statistical and other data, checking and approving invoices/vouchers, and collecting/depositing money., • Conducts special projects as requested., • Makes decisions requiring knowledge of the organization., • Maintains essential records and files. Support/Collaboration with Library Director and Leadership Team • Assists with initiatives to execute enterprise-wide deliverables by monitoring individual department-level operational plans, encouraging strategic use/coordination of resources and eliminating operational obstacles, • Performs a variety of responsibilities inherent in managing system-wide services and staff including timely and quality decisions, process management, conflict management, motivating and developing staff, and policy development and implementation, • Understands the nuances of local politics and how to work with mayors, city managers, and other elected officialsCommunication/Collaboration, • Communicates effectively using a variety of methods, • Effectively communicates relevant and timely information to appropriate stakeholders, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Communicates effectively with a variety of audiences and individuals from diverse backgrounds, • Selects and applies the most appropriate and effective communication means to meet situational needsCustomer Service, • Contributes to and models customer service standards that enhance the user experience, • Models standards and practices for the delivery of quality internal and external customer service, • Applies customer service skills to enhance the level of user satisfaction, • Applies effective techniques to address difficult situations with users and staff, • Understands and acts in accordance with the basic values and ethics of library serviceLeadership, • Aligns efforts with the vision and direction of the organization, • Demonstrates leadership qualities and behavior, critical thinking, and problem-solving skills, • Employs sound project management principles and procedures in the planning and implementation of programs and services, • Anticipates and adapts to change and challenges effectively, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Demonstrates critical thinking and problem-solving abilities, • Uses leadership skills to provide vision and guidance to library staff, board members and the community, • Contributes effective strategies and decisions regarding library services and resources, • Embraces change and fosters understanding and acceptance by all stakeholders, • Contributes to a productive workforce through effective recruitment and selection, • Leads and empowers employees to deliver effective, high-quality library service, • Establishes effective strategies for performance management, • Leads work teams with clear direction and effective communication, • Monitors and evaluates projects and adapts as needed, • Performs ongoing evaluation to gauge the success of division and enterprise-wide initiatives, programs, and servicesProfessional Development, • Manages the development of one’s own learning and ongoing improvement of skills and knowledge, • Uses creative and innovative approaches, • Establishes strategies and long-range initiatives to create a learning environment within the division and the library, • Plans for and supports staff career development opportunities, • Contributes to the development and implementation of a culture that embraces ongoing learningCommunity Engagement, • Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services, • Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders, • Builds relationships and support for the library with community organizations, • Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library servicesTechnology, • Performs basic functions of email, calendar applications, and task management, • Understands and uses basic computer hardware, peripherals, software, and operating system functions Five (5) years of experience in the capacity of a secretary to an executive or administrative official in a public or private organization NOTE: Successful completion of a 2-year program in secretarial science at an accredited college or university may be substituted for two (2) years of the above experience. LICENSE: • Appointee will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. ADDITIONAL RELEVANT SKILLS: • Knowledge of Microsoft 365., • Knowledge of office methods, practices, and equipment., • Knowledge of Jersey City’s population, geography, and/or local government. For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR IgeAuGvisW

Job DescriptionDescription: WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Seeking a well-rounded technical professional with an experienced background in Desktop support and some Server & Network experience. Candidate must be very organized, detail-oriented, diligent and possess excellent communication skills. Must be able to troubleshoot equipment problems in a school classroom environment and travel daily to other schools within the district. In addition to a well-rounded Hardware (Desktops, Notebooks, Chromebooks and Network Printers) and Software background, candidate should have some Router/switching knowledge/experience and Google Chrome Remote Desktop/Chromebooks. MUST have a car and a valid driver's license.

Job DescriptionCompany Description Job Description Job title: Desktop Engineer - 3rd Shift(12am EST to 8 am EST) Location: Newark, NJ Note: Desktop Engineer is initially onsite for one month(Day shift) and will be 100% remote(Night shift). Job summary: We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools. This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary. • Troubleshoot Desktop LAN, server, wi-fi and connectivity issues., • Utilize ticketing system to track email submissions and managing phone support efforts., • Manage Windows Active Directory and Exchange., • Work closely with other IT employees on system maintenance and configuration projects., • Work closely with other employees on interdepartmental projects., • Maintain accurate asset management records., • Work with vendors and manufacturers on repair and maintenance of IT equipment. Requirements • College degree and/or 4-6 years' experience providing end user support, • Ability to help employees solve hardware and software problems and fulfill requests., • Experience with Windows Active Directory& Office 365., • Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts., • Strong customer service and communication skills., • Experience taking user calls utilizing an IVR system, preferably Avaya., • Must be able to cover one weekend shift and holidays that land on your coverage days., • Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges & escalations is a plus., • MDM experience, specifically Airwatch, is a plus. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Help Desk Technician is responsible for the deployment and support of IS technologies and infrastructure. Along with the daily support of trouble tickets, the Help Desk Technician will be responsible for the support of specific technologies within the areas of hardware, software, and networking. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate, and resolve malfunctions and make the appropriate recommendations to maximize the benefit of IT systems investments. Essential Job Functions: • Field incoming help requests from end users via help desk system, telephone, e-mail, and chat in a courteous manner., • Provides support to install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, and cabling., • Assists in the analysis and development of new processes and supporting documentation. Keeps existing documents up to date., • Create, configure, or remove access/hardware for multiple users on an ongoing basis., • Works on yearly projects as assigned by management, including hardware/software upgrades, migrations, efficiencies, security, and business objectives., • Perform on-site/remote analysis, diagnosis, and resolution to workstation problems. Recommends and implements corrective solutions., • Maintains an inventory listing and status of all workstations and technical devices., • When necessary, liaise with third-party support and equipment vendors., • Identify and resolve operating system issues to maintain services, enhance capabilities, and prevent system outages. Minimum Qualkifications: • 2+ years expereince as a Help Desk Technician, • Associates Degree preferred or combination of work experience and college, • Followership: Knowledge of and ability to carry out strategies, tasks, and procedures that support the business and audit requirements., • PC/Workstation Software: Knowledge of and the ability to manage the installation, configuration, maintenance and troubleshooting of PC or workstation software for end-users., • LAN Administration: Knowledge of LAN tools and software programs, and the ability to use administrative systems and procedures for the local area network and associated network services., • Help Desk: Knowledge of and the ability to resolve and prioritize computer/software related issues received from employees within an organization appropriately and efficiently., • Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and resolve technical (hardware, software, application or operational) problems. Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more. #LI-Onsite

Job DescriptionSummary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary IT Support Level II must have proficient technical knowledge and be able to confidently and effectively communicate with users to understand problems and explain their solutions. The ideal candidate will be Customer-oriented and patient in their interaction with users who are not technically inclined. Primary Responsibilities Provide technical assistance and support for incoming helpdesk tickets and escalations with issues related to computer systems, software, security and hardware. Effectively respond to tickets in person or over the phone. Document solutions and advise team on training recommendations to cut down on tickets. Train computer users when possible. Fast-paced and user-demanding environment • Proficiency in Vendor and Asset Management/Active Directory / Azure / Entra, Intune & Autopilot, O365 Administrator Console, Exchange Administrator Console, Windows 10/11, Network & Printer Troubleshooting, and Hardware Setup and build outs., • Critical Thinking/Minded, • In office, with hybrid available after 120 days., • Self-driven, willing to make calls when needed and able to take direction as well as prioritizing tasks as requested, • Serving as the first and second point of contact for employees seeking technical assistance through the helpdesk ticketing system., • Doesn’t buckle under pressure and can stay levelheaded., • Performing remote troubleshooting through diagnostic techniques and pertinent questions, • Determining the best solution based on the issue through research in past tickets, google and user details provided., • Ability to see through user ticket details or lack of and can ask the right critical questions., • Walk the employee through the problem-solving process, • Direct/Escalate unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Ticket quality over quantity, treat tickets like a detailed work log which in the end provides support to colleagues who may run into similar issues., • Keep IT documentation up to date., • Close helpdesk tickets upon resolution and in a timely manner, • Follow-up and update employee status and information, • Adhere to the outlined ticket SLA, • Pass on any feedback or suggestions to IT Management, • Identify and suggest possible improvements to procedures, • Rotating On Call Support as outlined in the 2024 calendar year, • Support M&A integration process as needed and or outlined by team members This position is located in New Jersey. The base salary for this position at the time of this posting may range from $60,000 to $73,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-GP1#LI-HYBRID Powered by JazzHR Exhj5yvrBl

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job DescriptionDescription: Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team. *Please note that your daily duties can change upon the Call Center Managers request to meet business needs. Requirements: The position responsibilities include, but are not limited to the following: · Answer telephone calls and or e-mails from customers. Collect appropriate information from customer regarding questions or problems and open Tickets in Ticketing System. · Use SQL server programming to diagnose and solve customer issues · Coordinate with development with strategies to resolve software issues · Use active troubleshooting to resolve hardware or software issues within specified time frames. Document action take, escalate call if necessary · Contact customers to follow up on outstanding issues. Assist with resolution · Coordinate return of merchandise in need of repair, if needed. · Assist with documentation regarding bugs, new products or new solutions. · Other duties as assigned by manager · Advises upper management on product development issues arising from product problems identified through technical support calls with customers. · Develops and implements plans to acclimate existing customer base and introduce new accounts. · Escalate customers expressing a high level of dissatisfaction and work with escalated team.

Job DescriptionDescription: Software Support Technician - Entry Level Iselin New Jersey Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

Job Description We are seeking freelancers/consultants for on-demand/ad hoc IT Support in the Newark, NJ to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments. Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Job DescriptionDescription: Do you want to make an impact? Affiliated Monitoring is a leading technology company focused on life safety security. Located on a beautiful park-like campus in Union, New Jersey, the team at Affiliated Monitoring protects millions of people by monitoring their security alarm and medical alert systems. Our gorgeous state-of-the-art emergency monitoring center is the largest and most advanced in the United States. At Affiliated you’ll have the opportunity to join a warm group of people working together to make a difference. We have an immediate opening for a Senior Desktop Administrator with 5 or more years of experience to work with our existing staff members and end users. This team member should be proficient with client technologies such as desktop and laptop hardware, Microsoft Windows, Microsoft Office, and other commercial oft-the-shelf software products. We are looking for a quick learner who is eager to grow their career in a fast growing company. Areas of Focus: • End-user desktop/workstation support for all PC hardware, software, peripherals, printing, and network issues., • Helpdesk /Troubleshooting for applications on a Windows platform, • Create new user accounts and administration of user accounts, • Support existing business applications, • Training and “how-to” instruction for end-users, • Responsible escalation of issues to others in IT team as needed., • Handle escalated technical troubleshooting issues from employees, • Monitor, triage, and assign new tickets to team, • Act as a peer leader/team lead Requirements: These skills are important to us: • 5 years or more of experience in an IT desktop admin or helpdesk position, • Bachelors’ degree required, • Familiarity with Windows client (Windows 7/8/10), • Familiarity with PC hardware and peripherals, • Basic networking knowledge including an understanding of TCP/IP, • Excellent problem-solving skills as well as good communication are required., • 401(k), • Dental insurance, • Flexible spending accounts, • Health insurance, • Life insurance, • Paid time off, • Paid training, • Vision insurance, • Employee Assistance Program, • Employee Discounts for Friends and Family, • On-site Employee Mini Mart, and free coffee. Salary range for this position is $60,000-$65,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.