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POSITION DESCRIPTION Project Manager Location: Amherst, New York Type:Full-time Position Overview: EtaPRO LLC, a Toshiba Group Company, specializes in developing and deploying real-time performance and condition monitoring software and hardware for power and process plant performance and reliability. The basis of our business is our EtaPRO software platform, which is licensed to end-customers and then configured to their specific requirements. The Project Manager leads implementations of EtaPRO at both domestic-US and international customers. The Project Manager will have a strong technical background in large software integration projects, certifications in project management, and the ability to manage multiple projects simultaneously. This role requires effective leadership in customer-facing meetings, the creation of detailed project execution plans and schedules, resource tracking against budgets, and providing guidance to project team members. Key Responsibilities: • Serves as the single point of accountability for all aspects of assigned projects., • Maintains routine communications with senior management concerning all aspects of the project., • Develops and maintains project execution plans and schedules., • Directs and controls all activities to meet/manage customer expectations and meet budgeted project financial objectives:, • Serves as the primary client interface for project schedule, budget, and scope., • Engages with cognizant client roles including plant operations, engineering, IT and finance., • Leads and facilitates customer-facing meetings, ensuring clear communication and project alignment., • Coordinates and guides staff assigned to projects, fostering a collaborative work environment., • Coaches, counsels, and mentors project team members., • Tracks all project costs to budget, project progress to schedule, and revenue recognition., • Utilizes IT tools for project management (Wrike) and project finances (Oracle)., • Ensures deliverables are on time, on/under budget, and meet customer expectations., • Provides management early warning of potential gap in expectations between EtaPRO and customer and recommends suitable course of action., • Transitions projects to long-term support team., • Support business development initiatives for existing and new clients., • Works with dedicated sales staff to review and respond to RFPs., • Prepares Statement of Work for potential projects., • Bachelor’s degree in Engineering, Computer Science, or a related field., • Project Management Professional (PMP) certification or equivalent., • Minimum of 5 years of experience managing large industrial software integration or controls projects., • Strong technical background in software development and implementation., • Proven ability to manage multiple projects simultaneously., • Strong leadership and communication skills., • Proficiency in project management software and tools., • Experienced with Oracle or equivalent ERP (Enterprise Resource Planning) system, • Experience in the power, energy or process sectors a plus. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and innovative work environment. Pay - $100,000.00

Key Responsibilities Build and maintain CI/CD pipelines for hardware and firmware validation Automate test workflows using Python for validation tasks Manage test execution infrastructure and collaborate with teams to improve testing efficiency Required Qualifications Bachelor's degree in Com

A company is looking for a Senior Methodology Engineer, CAD Tooling.Key Responsibilities Collaborate with multi-functional teams on Pre-silicon and Post Silicon hardware design projects Evaluate CAD tools and create test cases in coordination with various design teams Support existing developmen

Key Responsibilities Provide technical support to corporate, sales, and construction users on-site and remotely Troubleshoot and resolve issues related to Windows operating systems, mobile devices, and networking equipment Assist with hardware and software rollout projects while ensuring minimal

A company is looking for a SolarWinds Monitoring Engineer to support a large distributed SolarWinds environment.Key Responsibilities Execute daily activities of ServiceNow SolarWinds tickets for Application/Hardware Performance Monitoring efforts Create documentation and training for application

Key Responsibilities Maintain an inventory of software and hardware licenses, overseeing ordering and asset tracking Review and reconcile vendor invoices and ensure accurate client billing Analyze licensing costs for optimization and negotiate with vendors to prevent overpayments Required Quali

Key Responsibilities Provide design and technical input to all aspects of embedded systems development Bring designs to life with part selection, schematic capture, layout, and prototyping Maintain and develop well-written and maintainable code for efficient hardware use Required Qualifications

Key Responsibilities Oversee the definition of device and edge-level network architectures for new hardware products from concept to production Collaborate with cross-functional teams to define network requirements and specifications for products Conduct design reviews and ensure network designs

Key Responsibilities Design hardware and software-based electrical protection schemes for microgrid generation assets Perform protection coordination studies and develop relay settings for system safety and reliability Support site testing and commissioning activities, including functional testi

Key Responsibilities Lead the hardware team, including program management Own the hardware roadmap for Calendar & Frame Understand customer needs and propose product ideas Required Qualifications 10+ years of experience in product management 5+ years working on consumer electronics or simila

Key Responsibilities Provide technical assistance with workstation and server hardware/software for clientele Resolve issues for clients via phone or remote support Track customer issues and resolutions, escalating tickets to the appropriate level of support Required Qualifications Previous e

Key Responsibilities Provide front-line Service Desk support to internal users through various channels Troubleshoot hardware, software, and network-related issues, ensuring prompt resolution or escalation Document incidents and maintain a knowledge base for future reference Required Qualificat

A company is looking for a Systems Engineer, Infrastructure responsible for data center infrastructure and equipment management.Key Responsibilities Install, configure, and maintain servers, storage systems, and networking equipment Perform routine maintenance, including hardware checks and envir

We’re looking for a Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Ensure all safety and quality stand

UX Designer Job Duties: Creates innovative solutions for a wide variety of product design challenges, including mobile, desktop, hardware interfaces, physical environments, and person-to-per

This position is responsible and accountable for directing and overseeing a team of technicians responsible for the installation of hardware components of audio-visual systems ensuring all financial, programmatic and operating systems meet established targets. Trouble-shooting audio and video equipm

This position is responsible and accountable for directing and overseeing a team of technicians responsible for the installation of hardware components of audio-visual systems ensuring all financial, programmatic and operating systems meet established targets. Trouble-shooting audio and video equipm

Veeam, Acronis) Provide technical support for end users—both remotely and on-site—including troubleshooting hardware, software, and application issues. Minimum 4 years technology hands on support experience. We are seeking a skilled and motivated Systems Administrator and Technical Suppo

This sales position will provide various types of industrial hardware directly to customers within a defined geographic territory through cold-calling and prospecting activities.Essential Duties and Responsibilities.Develop new sales prospects through research, referrals, and calling on other busine

Manufacturing Engineer works closely with design engineering during both pre-production and production phases to ensure hardware designs are compatible with welding and manufacturing capabilities. Training & mentoring to technically guide tool designers and manufacturing engineers. Manufacturing Eng

This sales position will provide various types of industrial hardware directly to customers within a defined geographic territory through cold-calling and prospecting activities.Essential Duties and Responsibilities (Other duties may be assigned).Develop new sales prospects through research, referra

Computer/IT Job Duties: Setting up hardware and installing and configure software and drivers. Monitoring and maintaining computer systems and networks.

The maintenance worker is responsible for the general maintenance of the facilities which include but are not limited to repairs on heating and air conditioning equipment, hardware repairs, repairing light fixtures, plumbing repairs, moving equipment/furniture, painting and plastering walls, driving

Manufacturing Engineer works closely with design engineering during both pre-production and production phases to ensure hardware designs are compatible with welding and manufacturing capabilities.

This sales position will provide various types of industrial hardware directly to customers within a defined geographic territory through cold-calling and prospecting activities.Essential Duties and Responsibilities (Other duties may be assigned).Develop new sales prospects through research, referra

Engage in curriculum development for Academy based digital courses to include, development and preparation of course materials and training kits. Evaluate new digital products to include both hardware and software at the request of research and development. Review and provide developmental input for

Set up or repair computer equipment and related devices. Train users to work with new computer hardware or software, such as printers, word-processing software, and email. Pay attention to customers descriptions of their computer problems.

Trillium Drivers is now seeking a CDL B Driver in Cheektowaga, NY for long term work!. Drivers will operate box trucks on local route hauling hardware supplies. Valid CDL Class B Driver's License.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or reg

The position of Electrician Team Lead is an hourly-rated position working on any of the three shifts with an average workweek comprised of a minimum of 40 hours per week. Job requires knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including

Quickly and efficiently handle all initial support requests submitted to the support services desk (Freshdesk).Escalate support incidents as appropriate.Perform installs, upgrades, moves, and changes for computer workstation hardware and software, printers, drives, and other devices.Script program i

Parallel Employment Group in partnership with a hardware manufacturer in Buffalo is seeking a dedicated and detail-oriented.Customer Service Representative.You would be responsible for ensuring outstanding service to our customers while managing a variety of inquiries and tasks.Shift: Full-time, Mon

Tradesmen International - JobID: 7B4C418337D34B5CAABA4423ADC9EA9B [General Labor / Construction Worker] As a Drywall Worker at Tradesmen International, you'll: Install foundations, walls, floors, ceilings, and roofs using materials; Fit and install window frames, doors, door frames, door hardware, i

Computer/IT Job Duties: Setting up hardware and installing and configure software and drivers. Installing and configuring computer hardware, software, systems, networks, printers and scanner

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or repair computer equipment and related devices Train users to work with new computer hardware or softwa

Fits and installs window frames, doors, door frames, door hardware, interior and exterior trim using a carpenter's level, plumb bob, and laser levels. Carpenter Job Duties: Installs foundat

Job Description Job Description: Minecraft Instructor for After-School Activity Program (Part Time) Summary: Concorde Education is seeking a passionate and experienced Minecraft Instructor to join our team, focusing on an after-school activity program. The instructor will be responsible for imparting Minecraft-based education that covers basic to advanced gameplay, team-building, collaboration, and problem-solving skills to students in grades K-12. This position aims to engage students in an interactive learning experience that complements traditional educational settings and encourages creative thinking and teamwork. General Responsibilities: 1. Design and implement a Minecraft curriculum tailored to the needs and interests of the students., 2. Lead Minecraft sessions that teach students the game mechanics, strategy, and teamwork., 3. Foster a safe, respectful, and engaging learning environment., 4. Assess students' skills and provide constructive feedback., 5. Collaborate with other instructors and program coordinators to integrate the Minecraft curriculum with other educational offerings., 6. Track student progress and maintain accurate records., 7. Facilitate regular communication with parents, guardians, and educational stakeholders regarding student performance and program updates., 8. Ensure that all equipment and software are properly set up, maintained, and stored. Major Duties: 1. Curriculum Development: Develop lesson plans and learning modules that go beyond basic gameplay to incorporate elements of collaboration, strategy, and problem-solving., 2. Classroom Instruction: Lead classes, ensuring that each student is actively engaged and benefiting from the Minecraft educational experience., 3. Student Assessment: Regularly evaluate student progress, adapting instruction to meet individual needs., 4. Community Building: Create a classroom environment that encourages teamwork, fair play, and respect among students., 5. Technology Management: Ensure the optimal performance of Minecraft software and hardware., 6. Documentation and Reporting: Keep accurate records of student attendance, assessment results, and feedback, submitting reports as required. Required Knowledge, Skills, and Abilities: • Instructional Skills: Ability to design and implement a curriculum that is age-appropriate, engaging, and educational., • Communication Skills: Strong verbal and written communication skills. Ability to communicate effectively with students, parents, and staff., • Interpersonal Skills: Excellent teamwork and collaboration abilities. Must be open to receiving feedback and making adjustments accordingly., • Organizational Skills: Must be able to manage time effectively, prioritize tasks, and meet deadlines., • Content Knowledge: Must have extensive knowledge in all content areas of Minecraft.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Aerotek - JobID: JP-005741700 [Maintenance Mechanic] As a Technician at Aerotek, you'll: Install, troubleshoot, diagnose, and repair batteries, chargers, and other equipment at the customers mission-critical sites; Place batteries on racks or in trays; Install cables and hardware.

Job Description Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list! Title: Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and objective: This position is responsible and accountable for directing, installing, programming, commissioning and trouble-shooting the electronic, hardware, and wiring components of audio-visual systems according to company standards. This position reports to the Vice President of Customer Success and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program. As an operational member of a dynamic audio-visual integration operation, the Field AV Engineer will be responsible for loading AV Control Code, GUI, and DSP configurations. After installation is complete, travel to customers’ sites is required to configure devices, load control code, test and commission and close-out projects in compliance with the company’s policies and procedures, including quality, safety, environmental, and business practices. Key Responsibilities – Responsibilities include but are not limited to the following. Additional responsibilities are expected to be performed as assigned. 1. System Installation & Integration • Install, terminate, and test AV cabling, including fiber optics, HDMI, Cat6, and speaker wiring., • Mount and configure projectors, displays, video walls, microphones, speakers, and AV control systems., • Integrate and program AV control systems (Crestron, Extron, AMX, QSC, etc.)., • Ensure equipment is installed per project documentation, including signal flow diagrams and system schematics., • Collaborate with network engineers to integrate AV equipment with IT infrastructure. 2. Testing & Troubleshooting • Perform system commissioning, ensuring proper calibration and functionality of audio and video systems., • Conduct signal flow verification, EQ adjustments, gain staging, and network-based troubleshooting., • Diagnose and resolve issues related to hardware, software, and networking., • Provide on-site or remote support for escalated service issues. 3. Client Interaction & Documentation • Serve as an on-site liaison with clients, providing training and guidance on AV system operation., • Document system configurations, wiring diagrams, and punch lists for project completion., • Maintain service logs, test reports, and installation notes in project documentation platforms., • Assist in creating end-user guides and training materials. 4. Compliance & Safety • Adhere to OSHA and company safety policies when working on-site., • Follow industry best practices and manufacture guidelines for AV installations., • Ensure all installed equipment meets compliance standards (ADA, NEC, NFPA, etc.). 5. Project Coordination & Team Collaboration • Work closely with project managers to ensure deadlines and project milestones are met. Education: Associate’s or Bachelor’s degree in AV Technology, Electrical Engineering, IT, or a related field Certifications: CTS and CTS-I Certification. Additional certifications (Crestron, Extron, Dante, Biamp, QSC) preferred. Experience: 3+ years of hands-on experience in AV installation, programming, and commissioning. Technical Skills: • Proficiency in AV networking, signal flow, and troubleshooting., • Experience with AV control system programming (Crestron, AMX, Extron). Physical Requirements: Ability to lift 50+ lbs and work at heights. Success Factors: The personal characteristics that make an individual successful in this industry include: Client-First Mindset – Deliver top-tier AV solutions with professionalism, clear communication, and attention to detail. Problem-Solver Mentality – Troubleshoot issues efficiently, think on your feet, and adapt to evolving technology. Team Player – Support colleagues, share knowledge, and collaborate for seamless project execution. Ownership & Accountability – Take full responsibility for your work, ensuring high-quality results without excuses. Continuous Learning – Stay updated on industry trends, certifications, and best practices to refine your expertise. Adaptability & Flexibility – Be ready for changing schedules and diverse project environments. Safety & Precision – Follow protocols, prioritize job-site safety, and execute installations with meticulous attention to detail. Strong Communication – Keep clients, project managers, and technicians informed for smooth operations. Professionalism & Integrity – Respect the technology, team, and clients by maintaining a high standard of conduct. Passion & Positive Attitude – Bring energy, enthusiasm, and a problem-solving approach to every job. Job offer consists of a competitive salary and benefits package that includes: • Paid vacation and sick pay, • Medical coverage options: health, vision and dental, • Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals, • In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts, • 401k program after one year of service and with employer contribution after one year of enrollment Pay: $85,000 - $110,000 yearly salary or commensurate with experience Job Location: Primarily servicing clients in the Buffalo region and *Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change. The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation. The pay range for this role is: 85,000 - 110,000 USD per year(Buffalo, New York) PIb456de3d4314-25405-39219275

Job Description These are the fundamental components of the job: • Provide technical knowledge and support for 650+ users in a hybrid work environment across 16 locations, • Triage incoming calls, emails, and helpdesk tickets to assist users, • Document and communicate user need within IT workflows and utilize helpdesk software to maintain and consistently deliver a high-quality experience for users, • Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications., • Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals)., • Support managed print systems, zoom devices, conference room equipment, and network peripherals., • Execute approved remediation steps for endpoint security alerts and vulnerabilities., • Image and deploy workstations, laptops, and phones for office and hybrid associates, • Support BYOD for mobile phones – assist users in setting up mobile applications and setup of email, • Implement technology rollouts and changes for IT related projects, • Troubleshoot authentication issues (Azure AD, Active Directory, MFA, SSO, conditional access)., • Assist with patching, updates, and basic system administrative tasks., • Identify and escalate suspicious activity or potential vulnerabilities., • 3+ years related IT Professional Experience, previous MSP experience preferred, • Experience installing, upgrading, troubleshooting and repairing networked computers, • Proficient knowledge of computer applications (Microsoft 365, Adobe, Windows OS, Active Directory, MS Office, Exchange online, Edge, Chrome, etc.), helpdesk software, anti-virus, and remote-control software, • Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), • Ability to diagnose and resolve software and hardware issues, • Ability to learn and support new applications, • Strong problem solving, troubleshooting, time management, documentation, and research skills, • Ability to work well and coordinate in a team environment, • Capability to work efficiently and retain knowledge, • Precise verbal and written communication skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $51,498.15 to $85,830.25.

Job Description Job Title: Mechanical/Electrical Assembler – Modular Manufacturing Location: Buffalo, NY (On-Site) Department: GTI Energy – Manufacturing Employment Type: Full-Time | Non-Exempt About GTI Fabrication GTI Fabrication is a leader in industrial manufacturing, modular construction, and metal fabrication, specializing in the design and assembly of modular structures, energy storage enclosures, and shipping container-based systems. We support industries including defense, military, energy storage, disaster relief, and commercial construction. Our team includes welders, electricians, assemblers, HVAC technicians, fabricators, and engineering professionals working together to build high-quality, mission-critical modular solutions. This Mechanical/Electrical Assembler role is based at our GTI Energy manufacturing facility in Buffalo, NY. Position Overview As a Mechanical/Electrical Assembler, you will support the assembly, installation, and integration of mechanical, electrical, and HVAC components into energy storage enclosures and modular industrial structures. This role is ideal for individuals with experience in mechanical assembly, electrical assembly, HVAC installation, construction labor, or general industrial assembly. Key Responsibilities 1. Component & System Assembly • The Mechanical/Electrical Assembler will assemble, install, and integrate mechanical, electrical, and structural components into energy storage enclosures and modular units., • Follow assembly drawings, blueprints, schematics, and written work instructions. 2. Mechanical Assembly • Perform hands-on tasks: cutting, drilling, mounting, bolting, fastening, and structural integration., • Install mechanical components, hardware, ducting, frames, and industrial parts. 3. Electrical Assembly & Wiring • A Mechanical/Electrical Assembler will assist with running conduit, pulling wire, cable routing, and installing electrical components., • Use multimeters, meters, and diagnostic tools to test and troubleshoot circuits., • Perform basic electrical installation, maintenance, and repairs (as qualified). 4. HVAC Installation • Install HVAC units, ducting, vents, and climate control systems for modular enclosures. 5. Blueprint Interpretation • Read and follow simple blueprints, diagrams, and assembly drawings to ensure accurate integration. 6. Power Tools & Equipment • Operate drills, saws, grinders, impacts, and other power tools safely., • Experience as a Mechanical/Electrical Assembler, construction laborer, mechanical assembler, electrical assembler, HVAC installer, or industrial assembler., • Proficiency with power tools, tape measures, hand tools, and diagnostic equipment., • Ability to read and interpret basic blueprints and diagrams., • Experience with electrical tasks (conduit, wiring, testing) or HVAC installation (preferred)., • Ability to lift 50 lbs+, stand for long periods, and work in an industrial manufacturing environment., • Modular construction, containerized structures, or energy storage system assembly., • Mechanical, electrical, HVAC, or fabrication background., • Fast-growing industrial manufacturing environment., • Hands-on exposure to modular construction, energy storage systems, and electrical integration.

Job DescriptionThese are the fundamental components of the job: • Provide technical knowledge and support for 650+ users in a hybrid work environment across 18 locations, • Oversee the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require, • Act as a ‘go to’ resource and mentor to service-desk team for troubleshooting, systems, and related topics, • Triage incoming calls, emails, and tickets to assign to team members, • Troubleshoot/diagnose issues related to Windows OS, Microsoft 365, printers, VPN/remote connectivity, and core applications., • Perform intermediate to advanced hardware diagnosis and repair (desktops, laptops, docks, mobile devices, peripherals)., • Support managed print systems, zoom devices, conference room equipment, and network peripherals., • Image and deploy workstations, laptops, and phones for office and hybrid associates, • Support BYOD for mobile phones – assist users in setting up mobile applications and setup of email, • Coordinate and maintain user computer applications, hardware, and network needs with a team of IT professionals, • Design, test, and implement technology rollouts and changes for IT related projects, • Minimum of 5 or more years of IT professional experience, previous MSP experience preferred, • Prior experience in project management / implementation rollouts required, • Leadership experience or experience acting as a senior ‘go-to’ member of an IT team preferred, • Experience installing, upgrading, troubleshooting and repairing networked computers, • Expert knowledge of computer applications (Microsoft Office, Adobe, Windows OS, Edge, Chrome, Exchange online etc.), helpdesk software, anti-virus, remote-control software, and Azure preferred, • Working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), • Ability to diagnose and resolve software and hardware issues, • Ability to learn and support new applications, • Strong problem solving, troubleshooting, time management, documentation, and research skills, • Ability to work well and coordinate in a team environment, • Capability to work efficiently and retain knowledge, • Precise verbal and written communication skills, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities), • Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750 to $101,279.75.

Job Description We're looking for an experienced IT support specialist to join our growing team. You'll make sure any technical issues are resolved efficiently while providing an excellent customer experience. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If you're looking for a full-time opportunity with a growing local company, send in your resume today. Compensation: $45,000 - $55,000 yearly Responsibilities: • Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems, • Run security checks on all of our systems to ensure we are protected from cybersecurity threats, • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently, • Provide technical assistance to clients using our RMM & PSA tools via email, phone, and on-site support, • Use strong communication skills to make clients feel comfortable with their technology, • Be a team player to provide the absolute best experience to end-users, • Work independently, leveraging effective time-management skills, while maintaining the ability to pivot as emergencies ariseQualifications:, • Top-notch customer service skills and driven to make our business succeed, • Skilled in communication, time management, and organization, • Expert-level Microsoft Office skills, • High school diploma or G.E.D. required, associate’s degree in information technology or computer science is a bonus, • 2+ years experience in a professional IT setting, • Able to create detailed documentation for all tickets and SOPs, • Ability to simplify complex topics for end-users with varying skill levelsAbout Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Job Description Sonwil Distribution is avidly seeking a skilled IT Field Technician to join our growing IT department! As an IT Field Technician, one will provide field support to end-users on several hardware and software issues. Duties and responsibilities • Drive to different sites to perform scheduled maintenance or troubleshoot and resolve new issues., • Perform routine equipment installs and move requests., • Assist staff with desktops, laptops, and thin clients, including installation, configuration and ongoing support., • Support company smartphones and tablets (iPhone/iPad)., • Provide assistance with installation, configuration, and ongoing support with warehouse’s RF devices., • Support the company’s hosted VoIP solution., • Troubleshoot and repair printers, scanners, and other peripherals., • Interact with third-party support and vendors when required to arrange repairs or replacement of defective or damaged parts and machines., • Provide application support around one of Sonwil’s commercial or in-house written applications., • Provide support to customers on a consulting basis., • Bachelor’s Degree in Computer Science, Computer Engineering or relevant field with experience preferred., • Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise., • Ability to troubleshoot and resolve problems, or escalate to appropriate resources if unable to resolve., • Ability to work independently with limited supervision, while being an active member of a larger team., • Ability to work on issues and projects with outside vendors., • Ability to plan daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output., • Ability to effectively and efficiently meet necessary project deadlines., • Willing to learn new concepts and skills and be able to utilize these new skills to provide support to staff., • Basic SQL experience is desired but not required., • Knowledge of desktop, server, laptop, and thin client hardware and software including Microsoft operating systems Windows 7, 10 and Server 2008 R2, 2012, 2016, and 2019., • Knowledge of Microsoft Office, Microsoft Exchange and Outlook., • Knowledge of Citrix XenApp and XenDesktop., • Knowledge of Apple products, including Mac OS, iPhone, and iPad., • Knowledge of Nextiva phone system., • Knowledge of Microsoft Active Directory including DNS and DHCP is desired., • Knowledge of basic IP and networking concepts is desired., • Knowledge of CAT6 cabling, terminating, tracing, and testing is desired but not required., • Ability to move/lift equipment (30-50lbs max).

Job DescriptionEvergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Information Technology Technician II is responsible for providing assistance in the operations, support, and implementation of Information Technology for Evergreen Health. They provide maintenance and support for assigned IT systems and collaborate with other IT personnel to address staff computer logistics, phone systems, and new employee technology assignment and/or training. As part of the essential functions of this role The Information Technology Technician II (IT Tech II): • Provides user account creation and maintenance for some organization systems, such as Microsoft 365, Active Directory, and Cisco phone systems., • Works with staff at all locations of Evergreen Health to provide computer hardware, software support, or Audio/Video support, • Provide maintenance and support for assigned IT systems, • Works with IT staff to address staff computer moves, computer repairs, software installation, phone systems, and new employee technology assignments, • Contacts appropriate technology vendors for hardware or software support when needed, • Communicates regularly with IT staff regarding discovered issues and/or concerns as well as potential improvements to current systems, • Collaborate closely with clinical providers to develop a thorough understanding of their programs and assist them in meeting their program goals Job Type: Full-time; Monday - Friday 9am-5pm; Occasional travel to and from other Evergreen locations headquartered in downtown Buffalo; This is not a remote position Required Education: Associates Required Experience: Information Technology, IT Support (4 years) What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans for you to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package that equals 4 weeks of time in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks

Job Description MISSION STATEMENT Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. POSITION OVERVIEW The Desktop Support Specialist is a trained computer expert who provides technical support to users of computer software and hardware running the operating systems. Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required. Will work closely with the Senior IT Service Support Manager when analyzing and making recommendations for hardware and software standardization. KEY ESSENTIAL FUNCTIONS • Build, maintain, and implement desktop imagines for all different types of hardware/software., • Drive to offsite locations in Western New York (Buffalo, Dunkirk, and Rochester)., • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue., • Prioritize, schedule, and administer all instances where enhancements and defect resolution are required., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications., • Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through to final resolution., • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved., • Maintain and enhance performance of all new and existing software and applications across the organization., • Identify and learn appropriate software applications used and supported by the organization., • Participate in the design, development, and delivery of software applications training programs and individual classes., • Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution., • Apply diagnostic utilities to aid in troubleshooting., • Manage and/or provide guidance to junior members of the team., • High school diploma plus relevant experience, required., • Bachelor’s degree in information technology, preferred., • Minimum of 2 years’ experience working in Information Technology with similar job duties., • In-depth, hands-on knowledge of and experience with enterprise and desktop applications, and Operating Systems including Windows, MS Office Suite, etc., • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques., • Able to develop and interpret technical and user-friendly language., • Ability to effectively prioritize and execute tasks in a high-pressure environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Buffalo-based Construction Management and General Contracting firm is looking for multi-talented carpenters for projects ranging in volume from $25,000 to $6,000,000.000 in both the commercial and residential markets. Great opportunity for the right person willing to learn to move up the ranks into a foreman/superintendent position. This position is primarily responsible for: 1. Carpentry work to include but not limited to: • Wood and metal stud framing, • Finished carpentry and trim work, • Installation of acoustical ceilings, • Drywall finishing and painting, • Installation of doors frames and hardware, • Occasional concrete and masonry work 2. Ability to read and understand drawings and specifications is preferred, 3. Must be willing to perform a wide range of work Education Level Required: Minimum of 5 years in the construction industry Location: Most work is located around the Buffalo Area but will travel up to 1 hour away Valid drivers license and a vehicle is a must. Company DescriptionHayes Construction Services is a small, private, and woman-owned general contracting company that serves the Buffalo, NY area. We are known for delivering high-quality work with integrity and reliability. We take pride in fostering a collaborative, team-based environment where every employee is valued and supported. Our work culture is professional yet approachable—built on mutual respect, open communication, and a shared commitment to excellence. If you're looking to join a company where your contributions matter and your growth is encouraged working with us may be the right fit for you!Hayes Construction Services is a small, private, and woman-owned general contracting company that serves the Buffalo, NY area. We are known for delivering high-quality work with integrity and reliability. We take pride in fostering a collaborative, team-based environment where every employee is valued and supported. Our work culture is professional yet approachable—built on mutual respect, open communication, and a shared commitment to excellence. If you're looking to join a company where your contributions matter and your growth is encouraged working with us may be the right fit for you!