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Job DescriptionJob Title: Systems Engineer Division: Managed IT Services Branch: Chico Reports to: Managed IT Service Manager The System Engineer is responsible for the maintenance and improvement of our internal IT infrastructure as well as providing technical assistance to team members and end users with system and network requests. The focus is on desktop support and exceptional customer service skills. Essential Duties and Responsibilities: • Exceptional customer service skills under varying conditions • Strong understanding of computer hardware and related Operating Systems. o Ability to build a pc, troubleshoot down to component level and understanding of system imaging • Support services for o Microsoft 365 Administration portal o 365 Services: Office Suite: Word, Excel, Power Point, Outlook, Teams o Firewalls and remote access: SonicWall (preferred), Net Extender o 2FA experience: Duo, Google, Microsoft o Networking: Unifi, Dell, Ruckus • Administration and maintenance of the remote monitoring and management system (RMM): update agent scripts, respond to alerts, monitor dashboard, and periodic system review • Develop and document maintenance routines for all computer systems • General support of WAN and LAN connectivity, routers, firewalls, and security • Document all work performed and time entries in related tickets in ConnectWise Manage PSA • Field Service Support- Troubleshooting and ongoing hardware support. * Regular travel is required • Refresh Projects- Participate in projects where current hardware is replaced to include but not limited to: firewalls, network switches, AP’s, workstations, servers etc. Daily Duties and Responsibilities: • Ability to work in a team and communicate effectively • Accept escalations from the helpdesk • Escalate service or project issues that cannot be completed within agreed service levels • Business awareness: and understanding of product management cycles • Document internal processes and procedures related to duties and responsibilities • Responsible for entering time and expenses as they occur • Provide field service when/where necessary in a responsive manner (reliable transportation is required) Knowledge, Skills, and/or Abilities Required: • 5+ years’ + experience with desktop and application support • Interpersonal skills: communication skills, active listening, and customer-care • Ability to multi-task and adapt to changes quickly • Understanding of support tools, techniques, and how technology is used to provide IT services • Typing skills to ensure quick and accurate entry of service request details • Self-motivated with the ability to work in a fast-moving environment that is not business vertical specific Nice to have experience (not required) • Prior MSP Experience • Professional IT Certifications • Knowledge/experience of Microsoft related technologies: Windows Server 2016,2019, Exchange, SQL • Virtualization technologies: VMware and Hyper-V • VLANs (understanding, build/implementation) • VoIP technologies/implementations • Google for Business, Azure/AWS (management, setup/implementation

Job DescriptionTITLE: Helpdesk Technician II DESCRIPTION:The Helpdesk Technician is responsible for onsite and remote installation and support needs for our Managed Service Clients. This relates to all technology to include but not limited to: workstations, servers, printers, networks, VoIP systems, and vendor specific hardware and software. RESPONSIBILITIES: • Communication with clients as required: keeping them informed of ticket progress, Project Status, etc., • Strong knowledge of Windows 10 Operating System as well as Office365 (Server OS a plus), • Support the local Sales Team to assist with potential new opportunities, • Technical knowledge and basic support at the network level: WAN and LAN connectivity, routers, firewalls, and security, • Conduct network assessments as needed, • Remote access solution implementation and support: VPN, RDP, LMI, • System documentation to include system reviews and recommendations, • Implement and support disaster recovery and backup solutions, • Create quotes as needed and work with related vendors, • Take ownership of onboarding new accounts, • Maintain and constantly Improve client service, perception, and satisfaction, • Ability to work in a team and communicate effectively, • Escalate service issues that cannot be completed within agreed service levels, • Communicate to clients: keeping them informed of progress, notifying them of impending changes or agreed outages, etc., • Develop in-depth knowledge of the service offerings and how it relates to client’s needs •, • Document internal processes and procedures related to duties and responsibilities, • Responsible for entering daily time and expenses, • Review IT publications and online materials to remain up to date with current and future technologies emerging in the industryREQUIREMENTS:, • Minimum 2 years technical experience or degree preferred., • Strong Diagnostic skills of technical issues, • Ability to multi-task and adapt to changes quickly, • Technical awareness: ability to match resources to technical issues appropriately, • Understanding of support tools, techniques, and how technology is used to provide IT services, • Ability to travel to outlying branch locations, customers and or multi-state travelTechnical Experience working with the following:, • Auvik, • ConnectWise, • Dell Server Architecture, • RMM agent deployment/understanding, • SonicWall Firewalls, • Basic Wireless Networks, • Ubiquiti/Unifi, • TCP/IP protocols and how they work, • LAN/WAN technologies

Job Description Most businesses struggle with unreliable technology that holds them back. Join our team of certified consultants and software developers to plan, build and support rock-solid technology that helps people get more done, feel more confident, and stay in control of their businesses. We’re looking for… First and foremost, you should exemplify extraordinary communication skills with both clients and coworkers. You should be capable of performing work with or without direct supervision and should have at least one to two years of industry experience. You should be passionate about technology and equally passionate about providing extraordinary service. You should take pride in and inspire others with the work that you do. Some experience in IT Managed Services, Remote Network Monitoring, Active Directory, servers, upgrades and migrations, IT Security, etc. is preferred. You should feel comfortable troubleshooting and supporting Information Technology hardware, software and network system configurations for small to mid-sized clients (25-150 person environments). Essential Duties & Responsibilities • Providing first level technical support to clients via phone, email, onsite, or chat., • Communicate with clients and team members in a professional and timely manner, • Provide general IT support relating to technical issues involving Microsoft's core software, as well as virtual environments built on VMware, and/or Microsoft Azure, • Manage user accounts, permissions, and access rights, • Support services for Microsoft related server technologies: Windows Server, 365, etc., • Support backup and disaster recovery solutions, • Work through a first level daily schedule that has been established by a Dispatcher/Service Coordinator, • Provide first level essential IT troubleshooting support at the network level including LAN and WAN, • Support remote access solutions such as VPN, Remote Desktop Services, and Citrix, • Document all incidents, problems, and solutions in a helpdesk ticketing system and write clear and concise documentation for client infrastructures, • Contribute to the development of knowledge base articles and standard operating procedures, • Work in a team and communicate effectively, • Proactively assist clients to understand problems, to avoid or reduce reoccurrence in the future, • Ability to work in a team and communicate effectively, • Communicate with clients: keeping them informed of progress, notifying them of impending changes or agreed outages, etc., • Escalate service issues that cannot be completed within agreed service levels, • Develop in-depth knowledge of the service catalog and how it relates to client needs, • Document internal processes and procedures related to duties and responsibilities, • Responsible for entering time and expenses in our ticketing system as it occurs, • Work through a daily schedule in our ticketing system that has been established through the Service Coordination process, • Ideal candidate has at least two-years’ experience supporting a Microsoft Windows Environment, and seeking a challenge, • Associates or Bachelor's degree in Computer Science, Information Technology, or business related field or equivalent experience (at least 2-3 years in the industry), • Professional IT Certifications (or progress toward) a plus, such as: Microsoft (Any), VMware VCP, Apple (Any), Citrix CCEA or CCIA, SonicWall CSSA, Cisco CCNA, • Able to resolve clients’ technical issues via telephone, remote support, and on-site (in-person), • Must have excellent communication skills, both written and verbal (inspire those around you), • Must possess “grace under fire” – comfortable handling critical situations with concerned clients, • Exceptional time management and multi-tasking skills, • Client satisfaction-focused attitude, • Ability to work unsupervised, • Understanding of support tools, techniques, and how technology is used to provide IT services, • Excellent typing skills to ensure quick and accurate entry of service request details and documentation while on the phone, • Self-motivated with the ability to work in a fast moving environmentCompany DescriptionToo many businesses struggle with unreliable technology that holds them back. At M&I, we believe that technology should help people succeed, not stand in the way. That's why we focus so much on developing a team with strong, people-first values rather than a technology-first viewpoint. We obsess over providing friendly, respectful support and clear, timely communication. We value true solutions over quick fixes, and value humble confidence rather than oversized egos. We value a culture of continuous learning and gratitude for peers and partners. Technology Support doesn't have to be an exercise in frustration and confusion. With the right partner, it can help drive success. We offer competitive salaries, great benefits, and learning / training opportunities while helping our exceptional list of clients and partners succeed. We'd love to have the opportunity to talk with you more about the opportunity to join a team that enhances productivity, clarifies growth planning, and provides respectful technology support from experts who care.Too many businesses struggle with unreliable technology that holds them back. At M&I, we believe that technology should help people succeed, not stand in the way. \r\n\r\nThat's why we focus so much on developing a team with strong, people-first values rather than a technology-first viewpoint.\r\n\r\nWe obsess over providing friendly, respectful support and clear, timely communication. We value true solutions over quick fixes, and value humble confidence rather than oversized egos. We value a culture of continuous learning and gratitude for peers and partners.\r\n\r\nTechnology Support doesn't have to be an exercise in frustration and confusion. With the right partner, it can help drive success.\r\n\r\nWe offer competitive salaries, great benefits, and learning / training opportunities while helping our exceptional list of clients and partners succeed. We'd love to have the opportunity to talk with you more about the opportunity to join a team that enhances productivity, clarifies growth planning, and provides respectful technology support from experts who care.

Job DescriptionTITLE: FIELD SERVICE ENGINEERBRANCH: RED BLUFF (b/t Redding and Chico)Description: • Provides onsite and remote technical support for Managed IT clients., • This position would also be a flexible work from home option position (on days where no onsite visits are scheduled) and would also be eligible for the vehicle maintenance program and mileage reimbursements.Objectives / Responsibilities:a. Respond to support requests escalated by the Service Desk Engineersb. Troubleshoot according to best practices and standard operating proceduresc. Escalate to and/or collaborate with Systems Engineers when necessaryd. Adhere to communication standards and enter detailed notes on all support ticketse. Contribute to division initiatives, best practices, and process improvementf. Daily consistent and accurate utilization reporting and ConnectWise Manage calendar usageg. Demonstrate core values on a daily basis including:, • Excellent professionalism and a positive attitude, • Consistent usage of standard operating procedures and tools, • Engaging in mentoring processRequirements:a. Strong written, verbal, and non-verbal communication skillsb. Strong knowledge in the following areas:i. Desktop hardware troubleshootingii. Windows OS troubleshootingiii. Basic network troubleshootingiv. Standard software suites (Microsoft 365, Adobe, etc.)c. Experience working with the following systems (or similar systems):i. ConnectWise Manageii. IT Glueiii. Microsoft Teamsd. Flexibility in travel requirements within assigned client regionse. Willingness to mentor and develop other support team membersf. Willingness to continue building knowledge through training and certificationsg. Desired certifications:, • Microsoft Technical Associate – Windows 10 or 11 (MTA), • CompTIA Network+, • Cisco Certified Entry Networking Technician (CCENT)Key Measures:a. Daily use of ticketing system (ConnectWise Manage), accurate utilization reporting, and calendar usageb. Minimum billing utilization of 75%

Job DescriptionDescription: Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we’re expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day. Community Health Centers of America is seeking a full-time experienced Medical Scribe to become a part of our team serving contracted skilled nursing facilities in the Chico area. This position requires computer literacy with advanced skills. The regular work schedule will be Monday - Friday. This position is located in Chico, CA with travel to nearby areas. Mileage and time paid for. This full-time position of Medical Scribe include, but are not limited to: Responsibilities: • Prepare and assemble medical record documentation/charts for healthcare providers., • Enter the patient room with healthcare provider during patient visit to capture and transcribe medical record documentation utilizing electronic medical record applications., • Ensure medical record compliance by self-documentation attestation., • Update patient history, physical exam, and other pertinent health information of the patient., • Prepare and send all documentation to healthcare providers for review and approval via authentication of detailed data entry and facility specific procedures., • Monitor the duration of basic lab results and screening procedures., • Assist in the automated prescription of the medication process., • Complies with medical facility policies, including those relating to HIPAA and OSHA., • Perform other clerical duties and tasks to improve healthcare providers productivity and workflow as assigned. Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care. Benefits: • Health benefits: medical, dental, vision, life & voluntary, • 401(k) & match, • Employee assistance program, • Vacation, holiday, & sick paid time off Requirements: Qualifications: • 1 year Medical Scribe experience or similar, • Bachelor's degree preferred; high school or equivalent required, • Knowledge of medical terminology and human anatomy, • Skilled in operating various medical records software and hardware, word processing, and database software programs, • Minimum of 60 words per minute preferred, • Effective organizational and communication skills, • Ability to learn and adapt to needs of the providers and facilities, • Willingness to travel to other sites, • Electronic medical records, • Administrative writing, • Reporting, • Organizational, • Record-keeping, • Microsoft Office, • Professionalism, • Confidentiality, • Typing, • Verbal communication

Ace Hardware - - Responsibilities: Assist in receiving, stocking, and pricing merchandise; Maintain store cleanliness and presentation; Provide customer service and assistance; Help with store operations and merchandise resets; Communicate store issues and ideas to management.

Ace Hardware - - Responsibilities: Process register transactions accurately and efficiently; Greet and assist customers at the front end; Maintain front end appearance and cleanliness; Assist with stocking and merchandising; Communicate issues to management.

Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Communicate any merchandising, cost control or sales idea to General Manager.

Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store. Continually build product knowledge base and possess the ability to assist customers with store layout and product location.

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.

Job DescriptionDescription: Golden Valley Bank is currently seeking an IT Support Specialist II to support and maintain all the Bank’s technology systems including; pc and laptop hardware, installed software and cloud solutions, networking equipment and any other technology, to ensure functionality and meet business needs. The IT Support Specialist II reports directly to the Director of IT. The ideal candidate will participate in research and development to continually improve the Banks systems. They will provide support to end-users and resolve computer system, hardware, and software issues and will be responsible for leading IT related projects as assigned. Possession of one (1) or more technical certifications from Microsoft and/or CompTIA is highly desirable. Responsibilities include but are not limited to: · Provide technical support to end-users to support absolutely outstanding customer service (AOCS). · Install, configure, and maintain computer hardware and software. · Monitor system performance, troubleshoot issues, and respond to system outages. · Ensure system security and manage user accounts and access to systems. · Collaborate with IT team and departments to resolve issues and improve system performance. · Partner with technology service providers to resolve technical support issues. · Serve as administrator for assigned applications and programs. · Recommend new technology to enhance operations and internal efficiencies. · Monitor IT systems and application security. · Leads in all phases of Hardware and Software Development Life Cycle. · Test and evaluate new hardware and software. · Perform routine/scheduled audits of IT systems and business applications. · Train employees as it relates to technological needs. Requirements: Candidates will possess the following qualities: · Proficient knowledge of Microsoft Office/Microsoft 365. · Proven support knowledge of computers and servers, including hardware, software, operating, cloud-based technologies. · Strong analytical and problem-solving skills with the ability to actively listen. · Excellent organizational skills, with the ability to prioritize work. · Excellent customer service skills. · Ability to be self-directed and make independent decisions. · Necessity to maintain confidentiality of sensitive information. Education and Experience: • High School diploma or equivalent. Bachelor's degree with emphasis on Information Systems, Information Technology, or Computer Science preferred., • Three (3) to Five (5) years of experience related to the duties and responsibilities specified above., • Possession of technical certifications from Microsoft and/or CompTIA are a plus.

Compensation will be competitive and aligned with senior, hands-on leadership roles in large technology hardware environments. You will personally own procurement enablement for large-scale infrastructure and systems hardware programs. You will support hardware programs spanning prototype, test, and

Proven track record driving hardware/product development lifecycles in high-volume consumer electronics or related industries (smartphones, wearables, laptops, tablets, robotics/small actuators). Experience with Hardware, not software.

Proven track record driving hardware/product development lifecycles in high-volume consumer electronics or related industries (smartphones, wearables, laptops, tablets, robotics/small actuators). Experience with Hardware, not software.

We’re seeking an Electrical Design Engineer to join our innovative team focused on building cutting-edge network security and telecommunications hardware. Provide ongoing support for deployed hardware systems, ensuring reliability and performance. Lead investigations into hardware failures, applyi

Compensation will be competitive and aligned with senior, hands-on leadership roles in large technology hardware environments. You will personally own procurement enablement for large-scale infrastructure and systems hardware programs. You will support hardware programs spanning prototype, test, and

The main function of a Hardware Technical Program Manager is to provide successful definition, implementation, and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities. Manage delivery of hardware componen

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

You will be at the forefront working on interfacing with key hardware modules within the. Design and develop interface libraries for a custom 10 Gig Ethernet hardware module. Implement hardware logging and debugging features.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Call Center / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Service Rep at The Doctors Company, you will: Receive, research, document, and resolve inbound inquiries efficiently and accurately; Process high volume, time sensitive transactions accurately, with atte

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, pat

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Independence Pet Holdings, you will: Respond to 70-90 phone calls per day, providing exceptional customer service in every interaction; Answer customer emails promptly, addres

RED Digital Cinema, a Nikon Group company, is a leading manufacturer of professional digital cameras.RED's modular camera system and groundbreaking image quality are by far the best on the market today! RED continues to break ground with new products like the Z Mount KOMODO-X and V-RAPTOR-X.RED was

Customer Support / Remote] - Anywhere in U.Up to $50K per year + bonus / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Legrand, you will: Process customer orders via phone, email, fax, EDI, and other channels; Provide accurate pricing, availability, and scheduling inform

Call Center / Remote] - Anywhere in U.Competitive pay + performance-based incentives / Paid training / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Sagility, you will: Provide exceptional customer service to clients through various communication channels such as phone, email,

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Customer Support / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Ferguson, you will: Utilize your excellent communication skills to provide top-notch customer service to clients via phone, email, and chat; Solve customer inquiries and issues in a t