Head of sales jobs in Newark, New Jersey - Page 5Crear alertas

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions, • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in axel to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18.00/hour plus opportunities to earn sales commission

Job Description[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.You will be responsible for: • Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming, • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively, • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotionsPerforming routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested, • Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed, • Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed, • Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately, • Quickly addressing any maintenance or equipment issues that are visible to clients, • Following up with client lists in Axle to meet monthly sales quota, • Responding to client emails, • Alerting coaches about client milestones and setting up the celebration boardWhat we need from you:, • High school education, some college preferred, • This is a part-time hourly position, • Ability to lift up to 30 pounds and walk through all areas of the studio, • Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hoursWhat skills & experience you'll bring to us:, • Excellent interpersonal and communication skills, • Outstanding customer service skills, • Strong organizational skills, • Careful attention to detail, • Must be willing to initiate tasks and perform duties without direction, • Ability to stand for long durations of time, • 1 year sales experience preferred, • MBO experience preferred, • Passion for fitness, wellness, and the [solidcore] brandCompensation & Benefits:, • $18.00/hour plus opportunities to earn sales commission

Job Description Assistant Designer - NYC We have an immediate opening for an Assistant Designer for private-label swim brands, swimwear experience not required. This position will report to the Design Director and work closely with Art Directors and the Technical team. This role supports the Director in all areas of the design and development process. Job Responsibilities: • Create sketches and Illustrator flats, • Execute on the concepts and design direction of the Head Designer, • Research and create mood boards, • Build digital presentations for meetings, • Attend presentation meetings and take detailed notes, • Update line sheets per meeting notes and Designer direction, • Attend virtual fittings and track approvals/comments, • Communicate with cross-functional teams: Tech, Sample Sewers, and Sales, • All other day-to-day tasks, as assigned by the Head Designer Job Requirements: • Internships/ 1- 2 years of design experience required, • Expert in Illustrator, • Elevated design taste-level, • Highly organized and detail-oriented, • The ideal candidate will be adaptable and can work in a fast-paced environment. We will only review applications that include a portfolio or examples of your design work. Compensation: $55K Range plus benefits

Job Description[solidcore] is looking for an Area Manager who will oversee our Uptown NYC studios (Grand Central, NoMad, Upper East Side, Upper West Side, West 57th) and is committed to the growth and development of their team and is passionate about sharing the [solidcore] brand and workout. At its core, the Area Manager is a people leader who is dedicated to cultivating strong relationships within the community. The Area Manager is a multi-faceted role responsible for all aspects of performance and growth across multiple studios. They are accountable for ensuring that all areas of the business are fulfilled and are driven by exceeding goals and continued growth. An Area Manager is a representation of the [solidcore] culture, a strategic thinker, an entrepreneurial leader, and thrives in a fast-paced environment. You will be responsible for: • Creating and monitoring class schedules. Ensuring adequate coverage and looking ahead to optimize and maximize the schedule., • Owning operational and financial responsibility for multiple studios across a defined territory., • Delivering revenue and sales targets, profitability, attracting, retaining and developing top talent within their area., • Working closely with the Director of Studios to manage the day-to-day operations of [solidcore] studios within the area and implementing company-wide strategies, policies, and procedures., • Daily, Weekly, Monthly Reporting. Running, analyzing, and reporting on key performance indicators, including sales, utilization, retention, expenses, and payroll., • Developing local initiatives and marketing strategies to drive unique traffic and exceed studio-specific goals., • Fostering relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners., • Serving as a [solidcore] studio coach, maintaining a schedule with a minimum of 2 classes per week., • Ensuring positive and prompt client communications., • Leading and developing a team of Head Coach-Community Managers.What we need from you:, • Flexible and open availability with weekends and holidays required., • It is required to be able to work on-site and travel to studios at least 75% of the week, with the remaining 25% of the week remote. Occasional variations as needed, based on business needs., • The position is full-time and exempt with an expected 40 hours worked per week (including classes coached)., • Multi-unit management experience (3-5 years preferred)., • Prior people management experience in high-end fitness, retail, or hospitality (3-5 years preferred)., • Prior group fitness instruction, personal training, or professional athletic training experience (2 years preferred)., • Bachelor’s degree (preferred)., • Proficiency in g-Suite and MS office, specifically excel and google sheets., • Ability to lift / carry a minimum of 30 pounds.What skills and experience you'll bring to us:, • Proven track record of achieving revenue and sales targets and contributing to profitability., • Strong business and financial acumen and experience analyzing and interpreting data., • Ability to work independently with the confidence to make decisions and course correct as needed., • Ability to multi-task and coordinate ongoing projects, plans, and people., • Proven track record in successfully leading a team and building a talent pipeline., • Positive entrepreneurial and resourceful problem-solving attitude., • Strong attention to detail and organizational skills., • Superior client relations and communication skills., • Passion for fitness, wellness, and the [solidcore] brand., • Ability to model the [solidcore] brand and culture and serve as a lead representative of the [solidcore] community.Compensation & Benefits:, • Compensation Range: $80,000-85,000.00 per year, based on experience, • Bonus eligibility based on performance, • Monthly cell phone stipend, • 401k with employer match, • Health, dental, & vision insurance, • Flexible PTO, • Free drop in classes at [solidcore]

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Equinox Sports Club is looking for a Head Squash Professional to manage its squash program. The Squash Pro must provide excellent programming, management and sales for our squash program. Primary responsibility would be creating a positive member experience and driving ancillary revenue in the club. RESPONSIBILITIES: • Building a junior program complete with lessons and clinics for all levels, • Create and distribute marketing and advertising materials, • Teaching lessons (group and individual) to adults and juniors Qualifications At least 3 years of prior coaching experience. Minimum skill level of 5.0 or above preferred • Good communication and organizational skills, • Computer and people skills is a must, • Demonstrate knowledge on how to grow a squash program, • High level of energy and enthusiasm, • Available for full time schedule that includes evenings and weekends, • Ability to develop programs and complete projects in a timely manner, • AED/CPR certified, • Pay Transparency- $31.75- $44.00/per session;$17/hr (non-session work) Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • We offer competitive salary, benefits, and industry leading commission opportunities for club employees, • Complimentary Club membership Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a Guest Services Expert (we call that a “Head Golf Attendant”). This individual assists the General Manager of Performance in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Head Golf Attendant is charismatic, people-oriented, gets to know Guests on a first-name basis, and is able to develop a proficiency at using our equipment, including our golf simulators. The Head Golf Attendant reports directly to the General Manager of Performance. Responsibilities include the following: • Assist the General Manager of Performance to carry out duties managing facility, • Provide above-and-beyond service to Guests with a friendly face, • Present to open the location in the mornings and weekends to facilitate golf operations, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Maintain and organize golf bag storage and all golf equipment, • Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets, • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Display attention to detail by actively checking in with Guests throughout their booking, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items, • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • Hospitality, hotel or golf course/club, or sports management experience preferred, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space primarily mornings/afternoons, including weekends/holidays, • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k) * Pay: $20 / Hour + Tips Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Head of Capital Transaction Analysis Treasury and Capital Management Full-Time Boston, MA, New York, NY or Springfield, MA The Opportunity As the Head of Capital Transaction Analysis, you will work in a fast paced, innovative and collaborative environment ideating, analyzing and executing strategic transactions benefitting the long-term financial strength and flexibility of MassMutual. This role will have the opportunity to work with the Head of Rating Agency Relations and Transaction Analysis on key finance initiatives: • Apply understanding of life insurance/annuity products, risk management, and capital frameworks to drive strategic transaction analysis and recommendations, • Ideate and execute capital markets and balance sheet optimization transactions that improve MassMutual’s financial performance, balancing capital adequacy, liquidity, financial flexibility, and earnings strength, • Advise the executive team on key strategic initiatives and sales priorities, including impacts to statutory and economic capital, rating agency metrics, and long-term profitability The Team The Transaction Analysis Lead is a member of the Treasury organization which is a dynamic team of individuals with diverse backgrounds that are focused on: • Maintaining a balance between high and sustainable returns for policyholders, and a strong financial strength position, while enabling MassMutual to take advantage of growth opportunities; all while maintaining within internal, regulatory and rating agency constraints, • Minimizing time spent on production and data manipulation activities by transforming our modeling, analytic, and reporting capabilities and implementing automation and technology where possible Specifically, this role will lead the team charged with structuring and analyzing transactions and their impacts to MassMutual’s capital position. Focus will be on ideating and executing balance sheet management transactions, while consulting on M&A activity, reinsurance opportunities, and strategic investments. This role oversees a small team accountable for the detailed review and assessment of potential opportunities, often on highly confidential matters and regularly in partnership with MassMutual’s Corporate Development, Reinsurance Development, and Investment Management teams. The Impact This role will help drive strategic decisions around our use and consumption of scarce resources and solutions, as part of the Treasury organizations financial stewardship role, and deliver analysis to inform strategic decision-making: • Identify and evaluate business and strategic opportunities, across financial, risk, and strategic views and with internal and external parties, • Lead transaction analysis considering rating agency, regulatory, and economic lenses, including M&A, capital markets, and reinsurance transactions, • Accountable for all aspects of team leadership, • Fostering a high performance culture, • Recruiting, rewarding and retaining a new team, • Developing talent (e.g. cross-training, onboarding, providing feedback, etc.) The Minimum Qualifications • BS in accounting, finance, business, actuarial science or a related field, • 10+ years of progressive experience in actuarial roles, including capital management, product pricing (retail and institutional insurance products), or enterprise risk management, etc., • Strong multi-tasking skills and ability to adapt to change, • Ability to proactively take ownership of projects and drive them through to completion, • Ability to perform independent research, identify valuable transaction opportunities, and deliver analyses and recommendations to senior management, • Strong desire to “roll-up sleeves” The Ideal Qualifications • Experience in capital management, actuarial pricing, hedging and/or M&A/reinsurance transaction analysis, • Expertise in structuring transactions to balance rating agency, regulatory capital, tax, accounting, and economic considerations, • Knowledge of statutory, rating agency, and economic capital frameworks, • Knowledge of US GAAP and statutory accounting, • Experience leading cross-functional projects with competing constraints through to success, • Experience influencing senior management on strategic decisions, • Detail-oriented with demonstrated oral and written communication skills, • Prior management experience What to Expect as Part of MassMutual and the Team • Regular meetings with the Treasury and other Financial Planning & Analysis teams, • Focused one-on-one meetings with your manager, • Access to a collaborative network within the team with connected objectives, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits #LI-ST1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Job Description Founding Head of HR Consulting (De Novo) Division: Nxt Level — HR Consulting (New Practice Launch) Location: Remote (USA) with occasional travel • Type: Full-time Compensation: Competitive base + performance bonus + profit share/equity upside Summary We're launching a brand-new HR Consulting arm at Nxt Level and looking for a founding operator to build it from zero to scale. You'll have the backing of our recruiting engine, brand, tooling, and operations—while owning strategy, delivery, and growth for the practice. If you're an entrepreneurial HR leader who can parachute into Seed/Series A/B environments, architect people systems, and ship outcomes quickly, let's talk. What You'll Do * Build the practice: Define service lines (Fractional HR, Org Design, Talent/People Ops, HRIS, Total Rewards, Performance & L&D, Manager Enablement, Compliance), delivery playbooks, pricing, and P&L cadence. * Own client outcomes: Serve as fractional CHRO/Head of People for 3–8 clients (mix of Seed–Series B and scaling orgs). * Design scalable systems: Stand up HR tech stacks (HRIS/ATS/engagement), workflows, SLAs, and reporting (board-ready dashboards). * Partner with Recruiting: Translate hiring plans into workforce plans, compensation bands, and offer frameworks; increase offer acceptance and ramp speed. * Advise founders & execs: Org design, culture & values rollouts, leadership coaching, performance architecture, employee relations risk mitigation. * Ship compliant foundations: Multi-state compliance, handbooks, policies, ER protocols, investigations, and audit readiness. * Create repeatable IP: Templates, toolkits, and SOPs we can productize across clients. * Grow revenue: Scope, price, and expand engagements; help hire and mentor the next wave of HR consultants. Target Client Profile & Problems You'll Solve * Seed: “We need HR basics now.” → handbooks, onboarding, HRIS, comp bands, first manager toolkits. * Series A: “We're hiring fast.” → workforce planning, recruiting capacity models, level guides, performance/OKRs. * Series B: “We need to scale quality.” → manager enablement, pay architecture, career frameworks, ER maturity, people analytics. * Scaling Orgs: “We need alignment + accountability.” → operating cadence, engagement programs, change management, M&A integration. 30/60/90 Day Plan Day 0–30 * Stand up core offerings & pricing, sales collateral, and delivery playbooks. * Audit 2–3 early clients; stabilize HRIS, policies, comp bands, and onboarding flows. * Publish a KPI dashboard template (hiring, ramp, retention, engagement, ER risk). Day 31–60 * Run first wave of manager training (feedback, 1:1s, performance loops). * Launch people analytics pack (headcount, diversity, attrition, cost per hire, time to fill, time to productivity). * Productize 10+ templates (handbook, pay bands, leveling guides, PIP, RIF checklist, ER intake). Day 61–90 * Hit initial revenue and NPS targets; scope expansion for 50% of active clients. * Hire/contract 1–2 senior consultants to increase capacity. * Formalize quarterly operating cadence (QBRs, OKRs, board reporting service). Success Metrics (12 Months) * Client NPS: 60+ * Revenue: $X.XM run-rate with 40%+ gross margin (mix of retainers + projects) * Time to HRIS Live: ≤30 days from kickoff * Manager Coverage: 80% managers trained & using playbooks * Offer Acceptance: +10–15% lift for supported roles * Regulatory: 100% policy & compliance baseline within 60 days/client * Churn: <10% logo churn; 50%+ expansion within 6 months What You've Done * 7–12+ years across HR/People Ops with meaningful time as the first/early HR leader in venture-backed startups (Seed–Series B). * Built and operated HR foundations end-to-end: HRIS, policies, comp frameworks, performance cycles, ER, multi-state compliance. * Translated founder vision into org design, role architectures, and hiring plans; partnered tightly with recruiting. * Led executive-level conversations and coached managers; comfortable in board/comp discussions. * Designed scalable processes and documentation others can run with. Nice to Have * Prior consulting, fractional CHRO/Head of People, or practice-building experience. * SHRM-CP/SCP or SPHR; comp/benefits design; people analytics fluency. * Industry exposure: tech/software, healthcare, AI, or high-growth services. * Multi-country expansion experience. How We Work * Backed by Nxt Level: Sales pipeline support, marketing, FP&A, contracts, invoicing, HR/IT stack, and recruiting horsepower. * High ownership: You set the bar for quality, cadence, and outcomes. * Builder's mindset: Bias to action, pragmatic over perfect, documentation by default.

Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleAs an Engagement Manager at Valence, you'll be at the heart of our mission to revolutionize leadership development through generative AI. You'll work hand-in-hand with global enterprises like Coca-Cola, Nestle, General Mills, Prudential and more to deploy the first-ever AI-powered coaching solution to their teams. You will be forging relationships, driving strategic initiatives, and directly influencing the evolution of our gen AI product. We're looking for someone who can navigate the complex landscapes of Fortune 500 companies to translate the potential of AI into tangible business outcomes. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do • Build and grow strategic client partnerships, engaging across all levels of leadership C Suite, Executive., • Lead the consultative deployment of our generative AI tools within enterprise accounts, translating client goals into high-impact, scalable programs., • Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets within your portfolio. Own the renewal and expansion process., • Embed deeply within client organizations, becoming a programmatic partner and helping them unlock measurable value through clear use cases., • Champion behavior change by guiding clients through our consultative methodology, aligning our platform with their most pressing priorities., • Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement., • Oversee contracting and invoicing, working hand-in-hand with our Operations team to ensure a seamless experience., • Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience., • Stay sharp in an evolving landscape—building working fluency in generative AI, trust & ethics in machine learning, and the nuances of our clients’ industries.What We’re Looking For, • 4+ years of experience—in top-tier consulting, investment banking, or fast-paced, high-growth startups., • Exceptional client-facing skills—with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders., • Structured problem-solving ability—you can break down complex challenges, connect the dots, and craft solutions that drive results., • Proven influence and execution—you know how to partner with busy executives, keep momentum across work streams, and make progress in environments where priorities shift fast., • Strong operational instincts—including a knack for managing details that elevate the overall experience., • Excellent communication skills—both written and verbal, with the ability to tailor your style to different audiences and settings., • Comfort with data—especially in Excel, and the ability to organize and synthesize information to create clarity and add value., • Bias for action—you’re self-motivated, solutions-oriented, and energized by challenges. You move quickly and don’t get discouraged by roadblocks., • Growth mindset—you actively seek feedback and see every experience as a chance to learn and get better., • A clear “why” for this stage and space—you’re excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development.What you'll get, • Ownership & Rapid Growth, • Outsized missions from day one, with direct responsibility for company-defining projects, • Work alongside the executive team with transparency into strategy and decision-making, • Influence on direction through real-time customer feedback and market insights, • AI-First Operator, • Work directly with cutting-edge AI models and next-generation platforms, • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries, • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale, • Compensation, • Competitive salary including base + bonuses, • Comprehensive health coverage (medical, dental, vision) from day one, • Generous PTO, company-wide R&R shutdowns, and paid parental leave, • Retirement plan support for US and global employees, • Equity, • Meaningful ownership in a venture-backed company at a growth inflection point, • Financial upside that comes from scaling fast, • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact, • Top-Performing Culture

Job DescriptionCompany Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects in over 108 offices in 45 countries worldwide. Our team is dynamic, innovative and client-focused. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to work on some of the most exciting projects in the world. Job Description Our New York Real Estate team is growing and we are seeking a strong leader to head up our Cost Management Team. The role presents a unique opportunity for the right leader to build from a strong foundation, taking operations to the next level of maturity. For this role, the successful candidate will have leadership responsibilities for the cost management discipline in a CRE setting, driving growth across the region and being the guardian of quality on existing projects/commissions . The CM lead will work with senior leadership in the East Coast and the surrounding markets on exciting business opportunities. The successful candidate will be an agile, emotionally intelligent leader with strong technical delivery history. International and cross sector experience with an ability to work in multi-cultural environment is beneficial. The successful candidate will be a cost management generalist, covering estimating, cost, scheduling, risk, change, performance measurement and reporting and should be able to articulate and continually move forward "what good looks like." They will have excellent communication skills and be a strong and respected influencer. They should operate at a senior level and comfortable to present to large groups. Key requirements of the role include, but are not limited to: • Act as principle point of contact for cost management matters and lead the Turner & Townsend team, • Leads and motivates others to participate and contribute, provides necessary direction and inspires high performance, • Take on key account role(s), project execution assurance and maintain client relationships as required, • Deliver assurance services to projects - peer review, gateway review, maturity assessments, readiness reviews, progress and performance audits, • Periodically take on major program delivery roles and lead the Turner & Townsend team on the commission - achieve a successful "steady state" delivery and then manage transition and backfill, • Provide oversight and assurance to the Turner & Townsend major program in the region, • Identify organizational needs, build recruitment plans and develop role specifications, • Extensive experience in delivering CM programs, projects and segment knowledge, • Play a key role in the Real Estate CM business development activities for the cost center, • Assist in the development and implementation of marketing and business development strategies, • Provide solutions to clients and work together with business development team member(s) on sales proposals, qualification packages and presentation materials, • Coordinate with project team leaders on project negotiations and execution, • Collaborate with the other business divisions and teams, • Provide oversight and assurance to the Turner & Townsend major programs in the region, • Delivers high quality of service products by utilizing Turner & Townsend systems, policy and procedure, managing time, planning and organizing to ensure excellence, • Demonstrates understanding of commercial business drivers and ensures that work and projects are carried out in alignment. Contributes to the development of business opportunities, • Demonstrable appetite for challenge, innovation and continued improvement in CM discipline, • Take responsibility for BU performance and project P/L, • Identify and understand the areas of opportunity and development, • Enable continued growth trajectory within the marketQualifications, • Minimum 20+ years of relevant working experience in the discipline, • Experience working in NYC is a must, • Degree holder in Quantity Surveying, or related field (Construction Management, Civil Engineering, Electrical Engineering, etc), • RICS qualified (MRICS) - Chartered Quantity Surveyor, • Must have experience in Business Development/Generation, • Proactive, quality driven, self-motivated and hands-on team-leader with the ability to multitask, • Excellent interpersonal and communication skills essential, ability to communicate well with clients and senior management, • Experience in leading teams of professionals with a strength in growing and developing people Additional Information Salary Transparency: This role pays a $200k base and upwards, depending on candidate experience. Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or . This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. We will not be accepting any unsolicited CV's from external agencies. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job DescriptionDescription: We Bring Learning to Life! At NY Preschool & Kids Club, childhood is our passion. NY Preschool & Kids Club is a leading provider of early childhood education and private enrichment classes committed to physical, intellectual, and social experiences for children from 8 weeks to 12 years old. Through innovative classes, creative camps, one-of-a-kind birthday celebrations and events, our approach inspires each child’s inherent love of learning in a fun and energetic environment. The Certified Head of School serves as a pivotal leader within NY Preschool & Kids Club, responsible for driving excellence across sales, operations, team development, educational oversight, community engagement, and regulatory compliance. Reporting directly to the District Manager, this role blends strategic vision with hands-on leadership to ensure operational success and sustained growth. With a focus on achieving key performance metrics, the Certified Head of School develops and implements strategic operational and sales initiatives that drive enrollment, elevate program quality, and ensure exceptional customer satisfaction. This leader cultivates high-performing teams through mentorship, coaching, and professional development, while also ensuring adherence to regulatory standards and internal policies. In partnership with families and local communities, the Certified Head of School fosters strong, mission-aligned relationships to position the school as a trusted hub for early childhood education and enrichment. Responsibilities: • Operational Strategy: Lead your location in achieving key metrics: enrollment, retention, customer service, program quality, compliance, and productivity., • Performance & Profitability: Oversee day-to-day operations, analyze district trends, and boost engagement and growth. Plan class offerings, schedule flow, and transition times. Support the creation of semester scheduling and program development., • Team Development & Management: Manage staff schedules and ensure proper staffing for all programming. Coach and mentor your team through 1:1 check-ins, performance reviews, and observations. Build and retain a strong team by conducting interviews and hiring events. Foster trust, growth, and positive internal referrals., • Educational Oversight: Partner with the Education Team to ensure quality curriculum delivery. Support classroom setup and confirm necessary materials are on-site each semester. Review Welcome Packets to inform staff of student-specific needs., • Family Communication: Support teaching staff with family engagement, including assessments and school reports. Oversee the use of Bloomz for semester updates and parent communication., • Community Engagement: Generate leads and build relationships with current and prospective families. Conduct tours, answer enrollment questions, and present program benefits with clarity and enthusiasm. Possess in-depth product knowledge and offer tailored solutions., • Program Quality: Ensure programs meet brand standards and provide a safe, engaging environment. Maintain strong relationships with current families and ensure exceptional service., • Compliance & Safety: Ensure adherence to DOHMH/DOE regulations and Article 47 standards. Conduct monthly drills and safety checks, maintain student and staff compliance files, and prepare for inspections. Distribute monthly calendars and lead team meetings., • Child-Centered Support: Address children’s behavior, separation, and developmental needs across all programming. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all the responsibilities or qualifications of the job. Requirements: This job is for you if: • Have a Bachelor's Degree or Master’s Degree in early childhood education (birth-2) or elementary education (1-6), plus a NY state teaching certification required., • Minimum 3 years of experience in a leadership position. Required., • Minimum of 2 years as a Preschool Lead Teacher, • Experience in a similar sales or enrollment-focused role., • Experience with NY DOH licensing compliance, Article 47 preferred., • Results-oriented with the ability to multitask, prioritize, and thrive in a fast-paced, dynamic early childhood environment., • Medical, Dental, and Vision Benefits, • Paid Time Off, • 401(k) Savings and Retirement Plan, • Tuition Assistance, • Commuter Program Physical Demands: The role involves standing, walking, sitting, constant movement, and occasional climbing. The ability to lift and move up to 50 pounds is required. Specific sensory abilities include close vision, color vision, peripheral vision, depth perception, and adjustment of focus. Inclusivity and Diversity: NY Preschool & Kids Club is committed to an inclusive and diverse community. We celebrate differences, leading with kindness and respect. We are an equal opportunity employer, prohibiting discrimination based on various factors. Accommodations: The NY Preschool & Kids Club complies with ADA requirements. If you need accommodation in completing the application, please contact .

Job DescriptionWho We Are The Clean Fight () is a not-for-profit accelerator dedicated to rapidly scaling climate solutions in New York State and beyond. Many of the technologies needed to address the climate crisis already exist–our mission is to ensure they are adopted quickly, equitably, and at scale. We design and implement models of adoption that identify actionable strategies for accelerating decarbonization, while supporting startups with tailored resources, customer and capital partner connections, and non-dilutive funding to drive deployments. Our energy storage practice includes multiple programs, including the Energy Storage Deployment Accelerator currently in progress, the Energy Storage Capital Challenge completed in 2025, and a new deployment-focused program launching in 2026. These efforts are closely tied to New York’s energy storage innovation ecosystem and feature close partnerships with New York State Energy Research and Development Authority, New Energy New York, New York Battery and Energy Storage Technology Consortium, and others. The Clean Fight also runs concurrent programs within buildings decarbonization, including the Deployment Grant Fund, Empire Technology Prize and Affordable Housing Deployment Accelerator. The Clean Fight is broadly supported by the NYSERDA, the U.S. Department of Energy, the U.S. Economic Development Administration, the Wells Fargo Foundation, Breakthrough Energy, and Builders Vision. We are a chapter of New Energy Nexus, a global nonprofit operating in the U.S., China, India, Southeast Asia, and East Africa. New Energy Nexus works toward a 100% clean energy economy for 100% of the population by supporting diverse entrepreneurs with funds, accelerators, and networks. About the Role The Energy Storage Program Associate Manager will collaborate with the Program Director and The Clean Fight team to design, manage and execute core programming across current and future initiatives. Responsibilities span the full program lifecycle, including startup sourcing and recruitment, selection process coordination, curriculum development, technical assistance provider management, event planning and delivery, engagement with startups and corporate partners, and related program services. This role will serve as a critical point of contact for cohort companies, ensuring strong day-to-day communication, while proactively identifying commercial, funding, and partnership opportunities across programs. This is a permanent role starting in December 2025. Candidates must commit to being available for both in-person and virtual events hosted by The Clean Fight. The Associate will report to the Program Director and work closely with the Head of Programs and Director of Business Development. The team operates under a flexible hybrid model, with in-person collaboration in the Manhattan office two days per week. The Ideal Candidate We are looking for someone who is passionate about helping to build businesses that are critical to the clean energy transition. Ideally, the Associate has hands-on experience helping to scale growth stage companies and has knowledge of the energy storage or clean energy business sector. They thrive in an early-stage environment by being a fast learner willing to roll up their sleeves, self-motivated, solution-oriented, resourceful, and able to prioritize and multitask. Requirements Key Responsibilities • Co-lead execution of world-class global accelerator program(s), in collaboration with the Program Director for the energy storage space, focused on adding real and unique value to growth-stage startups, • Support strategic program planning and contribute to the design of new initiatives. Responsibilities may include defining the strategic focus of program topics, building high-level program roadmaps, identifying and cultivating recruitment channels, and ensuring events are designed and delivered to maximize company success, • Conduct needs assessment and market mapping interviews with stakeholders from throughout the energy storage ecosystem, • Evaluate participant needs and help match companies to the right resources, partners, and opportunities, • Assess and monitor best practices in the accelerator world to understand what is and isn’t working and ensure we’re pioneering a best-in-class program design, • Coordinate and manage an inclusive startup selection process as necessary, including the development and management of the selection committee, • Manage core program execution, including hosting multiple in-person and virtual events, • Help build a strong expert network to support the program’s startups, • Serve as a key point of contact and provide ongoing support to participants throughout the program lifecycle Our Ideal Candidate: • Bachelor's Degree +, • 4+ years of experience working in accelerators or other organizations designed to help companies scale and/ or within startups directly helping them scale (e.g., sales, business development, product management, product marketing, or other relevant functional experience with a growth stage company; accelerator manager or associate; investor; consultant or investment banker, etc.), • Experience leading or supporting strategic or operational planning processes for multi-month programs or initiatives with internal and external stakeholders, • Strong track record supporting entrepreneurs and building communities among companies, • Ability to coordinate and execute large events, in partnership with event production resource, • Proven project management in lean, complex, fast-paced environments, • Experience in the clean energy world is helpful but not required., • Work in energy storage and/or decarbonization is particularly relevant Competitive compensation ($90,000-105,000 to start), adjusted according to experience. Generous benefits, including employer-paid health, dental, and vision coverage, 401(k) with company contribution, and paid parental leave. How to Apply We value and celebrate diversity among our employees and in our movement. We are an equal opportunity employer - all qualified applicants will receive consideration without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, family/marital status, or veteran status. To be considered, please submit your resume and a cover letter expressing why you’re right for the role in Workable by following this link:

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAbout the Company Upfluence helps its customers tell their stories with powerful tools dedicated to the creator economy and social commerce. Upfluence allows brands and agencies to collaborate with millions of social media creators and execute comprehensive influencer marketing campaigns. Since its launch in October 2016, Upfluence has yielded a monthly double-digit growth rate, and we are therefore seeking further expansion for our team and offices. Our rapidly growing global team is currently distributed between our offices in NYC, Los Angeles, Mexico City, Lyon, and Paris. About the Role The Head of Customer Growth reports to the VP of Customer Success and owns the strategy and execution of expansion and retention within the existing customer base. You will lead account growth initiatives, improve post-sale systems and processes, and develop a team focused on long-term customer value. You will work closely with Product, Support, Marketing, and Sales to ensure customers are successful, retained, and growing in a scalable, consistent way. Responsibilities Customer Expansion • Own expansion strategy across the existing customer base, including upsell and cross-sell motions driven by customer needs and product adoption., • Partner with Account Managers and CSMs to build strong account plans focused on long-term growth and retention., • Use customer data and insights to identify expansion opportunities and proactively reduce churn., • Lead and develop a team focused on account growth, renewals, and operational excellence., • Define clear expansion playbooks, success metrics, and customer engagement models., • Own CS systems, tools, and automation to improve efficiency and scalability., • Build dashboards and reporting to track expansion, renewals, retention and customer health., • Act as the voice of the customer for growth-related feedback., • Partner with Product to influence roadmap priorities that improve adoption, retention, and expansion., • Partner with Product and Engineering to pilot and scale AI-driven or automated workflows that improve Customer Success efficiency and customer experience., • Focus on practical, high-impact improvements rather than experimental or purely technical initiatives.Requirements, • 5+ years of experience in Customer Success, Account Management, or CS Operations within a SaaS environment., • Proven experience driving expansion and retention within an existing customer base., • Strong background in account management, customer lifecycle strategy, and post-sale growth., • Experience leading teams and scaling CS processes., • Strong analytical skills with comfort using data to guide decisions., • Hands-on experience with CRM systems and CS tooling., • Excellent cross-functional communication skills., • Customer-first mindset with a focus on long-term value, not transactional selling.What We Offer, • Competitive compensation: OTE range of $120,000–$170,000 (commensurate with experience)., • Stock options, • Full benefits (Medical, Dental, Vision, Disability)., • Hybrid work model (3 days per week in the office)., • Generous time off and company holidays., • A diverse and international team., • A collaborative, fast-moving environment with room to grow. We offer a flexible hybrid work model, providing our employees with the option to work in an office setting and from home part-time. We believe in work-life balance and provide access to help us make the most of our workdays. Upfluence is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR IesPF8EVSB

Job DescriptionSalary: $55,000 per year onefinestay is looking for a Sales Coordinator to support our B2B sales team with day-to-day administration, reporting and organisation. Why join us? • Hybrid role (Denver), • Comprehensive benefits including medical, dental, vision, FSA/HSA options, short-term disability, and 401K, • 21 days of PTO plus birthday off, • Access to generous industry rates across the Accor network (Fairmont, Raffles, Sofitel, etc.), • Be part of a global luxury hospitality brand growing rapidly the B2B channel represents 35% of our business and is expanding Your experience Were looking for someone with solid administrative experience. If youve worked in reception, admin support, or as an executive assistant, wed love to hear from you. Experience in luxury, hospitality, travel, or B2B coordination will be a bonus but not essential. What the role involves • Help the team stay on top of high-value or urgent opportunities so nothing slips through the cracks., • Support with partner communications, such as newsletters and presentations., • Keep B2B sales reports up to date and organised., • Compile weekly and monthly dashboards for the team and leadership., • Support the Head of B2B with data tasks, presentations and ad hoc analysis., • Manage internal admin such as budget tracking and team documentation., • Prepare meeting agendas, take notes, and track follow-up actions., • Support the coordination of conferences, trade shows, and partner events (logistics, registrations, materials)., • Assist with onboarding new partners and new team members, ensuring systems and folders stay organised., • Ensure partner and booking information in the CRM is accurate and up to date. About onefinestay We started with one booking in 2010 and now were part of global brands Accor and Exclusive Resorts. Were in 30 destinations with a carefully curated collection of nearly 3,000 homes, villas and chalets. With each memorable stay, we deliver a level of personal service and professional hospitality unmatched in the luxury private rental industry.

Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this role you’ll drive the adoption of first-to-market AI leadership coach and team tools platform with Fortune 500 enterprise clients like Coca Cola, Nestle, AstraZeneca, Prudential, General Mills and more. You’ll leverage your consultative sales expertise to propel revenue growth at multi-national organizations. In collaboration with GTM and product teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape. The ideal candidate will have compelling communications skills to build high-yield relationships with buyers, working complex opportunities, and executing strategies to capture revenue potential with speed. We are looking for a natural company builder - high owner, structured executer and entrepreneurial mindset because the opportunity for impact here is astronomical. By driving deployment of Valence's generative AI product, you will help enterprises transform their approach to leadership and development while also advancing the cutting edge deployment of AI. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do • Win new business and drive revenue for Valence. Find your way to the right people at prospective customers, educate them, and help them succeed with Valence., • Lead complex sales cycles, managing pilots, negotiations, procurement/infosec and deal closures., • Experiment with sales strategies to meet and exceed revenue quotas., • Command, report and forecast sales activity - from prospecting target accounts and contacts to closing deals, • Provide market feedback to the Product and Engineering teams, guiding the evolution of offerings., • Actively source and provide valuable market research, including industry-specific information and trends for prospects., • Contribute to refinements of the sales function as a whole at Valence, including the collaboration with other Client Partners.What We're Looking For, • At least 7 years of experience in a high-impact sales role within a SaaS organization, with a proven track record in enterprise deals., • Demonstrated ability in handling complex, enterprise (250k+) deals, showing proficiency in navigating complex sales processes and contractual negotiations., • Outstanding communication and presentation skills, capable of engaging effectively with C-level executives and technical leaders., • Outstanding organization and project management skills, able to manage many moving parts with limited support., • Resilient and adaptable in fast-paced, evolving startup environments., • Previous experience or passion in coaching, leadership and development is highly advantageous., • Strong analytical skills, with the ability to translate customer needs into actionable product feedback.Why Valence, • Ownership & Rapid Growth, • Outsized missions from day one, with direct responsibility for company-defining projects, • Work alongside the executive team with transparency into strategy and decision-making, • Influence on direction through real-time customer feedback and market insights, • AI-First Operator, • Work directly with cutting-edge AI models and next-generation platforms, • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries, • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale, • Compensation, • Competitive salary including base + bonuses, • Comprehensive health coverage (medical, dental, vision) from day one, • Generous PTO, company-wide R&R shutdowns, and paid parental leave, • Retirement plan support for US and global employees, • Equity, • Meaningful ownership in a venture-backed company at a growth inflection point, • Financial upside that comes from scaling fast, • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact, • Top-Performing Culture #LI-HYBRID We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout UsSauce is a restaurant technology platform helping local businesses grow through commission-free delivery and pickup, powered by our proprietary delivery optimization technology. We serve a $105B+ U.S. local restaurant market and help restaurants own their digital and delivery operations end-to-end. We’re a team that acts fast, stays close to the details, communicates with optimism, and supports one another relentlessly. We care deeply about delivering value for customers, improving a little bit every day, and using data and insight—not guesswork—to guide decisions. When challenges come up (and they do), we solve them together. The OpportunitySauce’s Customer Success and Onboarding engines are already running with established processes and strong customer satisfaction. Now we’re looking for a Head of Customer Success & Onboarding to strengthen, scale, and streamline these functions. This is a true player–coach role. You'll own strategic accounts and complex onboardings yourself, while elevating how the team operates—tightening predictability, sharpening communication, and making the customer journey more efficient and more consistent. You’ll help the team execute with clarity and confidence, ensure customers feel supported at every step, and build systems that reduce friction for everyone. Success in this role means smoother go-lives, better adoption, clearer expectations, and customers who stay and grow because Sauce has become essential to their business.What You’ll Own • Team & Customer Outcomes, • Own team-level NRR/GRR, activation, time-to-value, and product adoption., • Lead both CSM and Onboarding teams across customer segments—from long-tail to VIP., • Ensure every customer follows a clearly defined, well-supported journey from contract to “Sauce is indispensable.”, • Create a culture where follow-through, collaboration, and steady execution build trust—internally and with customers., • Build + Do (Player–Coach), • Maintain, refine, and document onboarding and success playbooks so expectations are clear and consistent., • Personally manage a small portfolio of strategic, complex, or at-risk accounts to stay close to customer needs and team realities., • Work closely with Support to resolve issues quickly, spot patterns, and help translate learnings into product or process improvements., • Model persistence, positivity, and outcome-oriented problem-solving for the team., • Process & Tooling, • Maintain clean health scores, workflow tracking, and task management across the CS platform/CRM., • Define and track SLAs for onboarding, activation milestones, and ongoing engagement., • Partner with RevOps/Ops to maintain dashboards that give the team clarity and help guide day-to-day priorities., • Use data to identify bottlenecks and opportunities—testing improvements and iterating thoughtfully., • Cross-Functional Collaboration, • Align with Sales on clean, predictable handoffs and standardized customer expectations., • Partner with Product to surface customer insights, support betas, and ensure feedback drives continuous improvement., • Work with Marketing to generate testimonials, case studies, and referrals from successful customers., • Foster open, positive communication across functions so teams move in sync.What Success Looks Like, • First 90 Days — Organize & Uplevel, • Develop a clear understanding of current CS and Onboarding workflows, identifying friction points and opportunities., • Tighten handoffs, communication rhythms, and milestone tracking across the customer journey., • Implement a handful of practical, impactful improvements—such as more structured kickoff flows, simplified checklists, or improved internal visibility., • First Year — Consistent, Scalable Customer Journeys, • Deliver more predictable onboarding timelines and smoother go-lives for all customer segments., • Improve logo retention and NRR across the team's managed book of business., • Reduce reliance on tribal knowledge by codifying processes, expectations, and best practices., • Build a high-performing, trusted team with clear goals, strong coaching rhythms, and healthy cross-functional relationships.What You Bring, • Must-Have, • 6–8+ years in Customer Success and/or Onboarding within B2B SaaS, with 2–4 years leading teams., • A proven ability to improve retention, adoption, onboarding speed, or customer health., • Comfort operating at the detailed level—workflows, tickets, handoffs, timelines, and process mapping., • Excellent communication skills, with empathy for busy, often non-technical SMB customers., • A leadership style rooted in clarity, consistency, persistence, and positive problem-solving., • Ideal, • Experience working with restaurants or other local SMBs., • Experience overseeing both onboarding and post-go-live success under one team., • Familiarity with CS tools, playbooks, automation, and lightweight operational systems.Why Sauce, • You’ll inherit a function with strong foundations—and have the runway to make it far more consistent, scalable, and impactful. If you enjoy being close to customers, guiding a team through complex day-to-day operations, and transforming messy systems into simple, reliable journeys, this role will feel energizing., • Strong & Competitive Compensation Package, Including Equity, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: As a Customer Experience Agent, you represent the Sourgum brand throughout the entire customer journey. You are responsible for delivering a high-touch, white-glove experience that brings our commitment to proactive, thoughtful service to life in every interaction. At Sourgum, we pride ourselves on proactive communication, effective problem-solving, and transparency around service and pricing. In this role, you are expected to greet every customer with warmth, provide clear and comprehensive information, set accurate expectations around service standards and delivery timelines, and take full ownership of each customer interaction from start to finish. The Role: This role reports directly to the Head of Customer Experience and is a hybrid position (3–4 days per week in-office) based at our headquarters in Jersey City, NJ. What sets Sourgum apart in the waste management space is our commitment to being a true single point of contact—owning our customers’ needs from start to finish. We’re seeking an energetic, thoughtful problem-solver who thrives in a fast-paced environment and takes pride in delivering a high-touch, white-glove customer experience. In this role, you will be instrumental in driving Sourgum’s growth by upholding our standards of exceptional service and building trusted, long-term customer relationships. As Sourgum continues to scale, we’re looking for a process-oriented self-starter who isn’t afraid to challenge the status quo and bring fresh perspectives to how we work. You’ll help improve internal operations, strengthen cross-functional communication, and continuously elevate the overall customer experience. This position is primarily customer-support focused, with meaningful opportunities to apply a consultative sales approach. The Customer Experience team is often the first point of contact for new leads, playing a key role in shaping first impressions and driving growth through thoughtful discovery, attention to detail, and consistently reinforcing the value of partnering with Sourgum. If you pride yourself on building genuine human connections, empathizing with customers, and proactively solving problems end to end, we encourage you to apply. If you’re excited to join a company committed to sustainability, environmental responsibility, and making a greener future possible, we’d love to hear from you. Additional qualities we value: * Self-starter with a strong sense of ownership and initiative * Ability to effectively multitask while managing a high volume of customer inquiries * Comfort working in a fast-growing, evolving environment * Passion for continuous improvement and accountability What you’ll be doing: * Serve as the front line of the Sourgum experience, confidently managing inbound customer calls related to dumpster deliveries, pickups, and swaps - ensuring every interaction feels seamless, informed, and reassuring. * Engage and qualify inbound leads with a consultative mindset, providing clear, relevant information that builds trust, uncovers customer needs, and maximizes conversion opportunities. * Act as the first point of entry into Sourgum, thoughtfully triaging commercial and long-term project opportunities to the appropriate teams while capturing complete, high-quality intake details to enable fast, frictionless conversions * Coordinate closely with hauling partners to orchestrate smooth deliveries, swaps, and pickups - bridging communication between customers and vendors to deliver on our white-glove service promise. * Partner cross-functionally with the Vendor Relations team to ensure hauler compliance, accurate pricing, and consistent service delivery aligned with Sourgum’s standards. * Own the accuracy and health of our internal ticketing and order management systems, serving as the in-house expert who proactively validates, maintains, and improves order data to keep operations running efficiently. Qualifications: * Ability to commute to and work from our Jersey City, NJ headquarters 3–4 days per week (hybrid role) * 3+ years of experience in a customer support, customer experience, or client-facing role, ideally in a fast-paced or high-volume environment * Proven ability to manage multiple customer interactions simultaneously while maintaining a high standard of service, accuracy, and professionalism * Strong written and verbal communication skills, with a natural ability to build rapport and trust with customers * Demonstrated problem-solving skills and a proactive mindset, with comfort navigating ambiguity and evolving processes * High attention to detail and strong organizational skills, with a sense of ownership over tasks and outcomes * Ability to collaborate cross-functionally and communicate effectively with internal teams and external partners Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability. * Flexible/Unlimited PTO * Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). * Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. * Yearly Personal Development Budget * Opportunities for professional development and career advancement within a growing company. Compensation Range: $45K - $55K

Job DescriptionDescription: About Us At Biz2Credit, we seek individuals who are eager to join a dynamic and innovative fintech company on a mission to transform the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions. One of them is our Biz2X platform, a fully configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the Role We are seeking a Partnership & Client Success Manager who blends operational strength, relationship management, and fintech industry knowledge. This person will work closely with our Head of Partnerships to scale our embedded lending ecosystem, improve partner activation, drive revenue, and ensure integrated partners (SaaS, Payroll, and Banks) have a seamless experience. This is a hands-on, analytical, process-driven role — ideal for someone who understands the mechanics of SMB lending, partner integrations, and the day-to-day realities of managing high-value B2B partnerships. Key Responsibilities Partnership Operations & Optimization • Own the operational performance of key partnerships, • Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact, • Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume, • Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations, • Serve as the primary operational contact for partner teams, • Ensure partners understand Biz2Credit’s products, processes, and value proposition, • Manage onboarding, training, and ongoing enablement for partner-facing teams, • Monitor partner satisfaction and proactively address issues before they escalate, • Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities, • Support new partnership launches with operational readiness and execution, • Provide insights and recommendations to leadership on partnership performance and growth opportunities, • Participate in quarterly business reviews with partnersRequirements:, • 5+ years in client success, partnership success, or partner operations, • Fintech, lending, SMB financing, or financial services experience required, • Strong understanding of lending workflows, lead funnels, and conversion metrics, • Experience working with payroll providers, accounting platforms, or B2B SaaS ecosystems is a plus, • Proven ability to manage complex partner relationships and drive operational improvements, • Analytical mindset with experience using CRM, dashboards, and reporting tools, • Excellent communication, cross-functional collaboration, and problem-solving skills, • Increased partner-driven loan volume and revenue, • Higher partner activation and engagement rates, • A cleaner, more predictable partnership funnel, • Stronger partner satisfaction and retention $120k- $135k

Job Description Our Elite Home Pro's mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

The Merchandise Planning Manager builds sales, margin and inventory plans by class. Supervises: Assistant Manager, Merchandise Planning. Reports to: Head of Merchandise Planning.

You will be part of the GWM US National Sales team, reporting to Head, Business Development based in Weehawken, NJ.

Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Requirements:

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