985 Best health care Jobs in West Palm Beach, Florida (December 2025)

Case Manager

3 months ago

Lake Worth

Job Description U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at . OVERVIEW The Case Manager in consultation with the Clinicians will assess the need of each youth in care and ensure the safe and expedited release of youth to potential sponsors that meet ORR criteria for release. This position will develop individual service plans for youth towards safe family reunification, preparation for return to the country of origin, transfer to a higher level of care or a less restrictive setting, or transition to an alternative living arrangement once legal immigration status has been obtained. The Case Manager should be prepared to multitask and work with minimal supervision. The Case Manager will report to the Lead Case Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES • Conduct initial intake interviews of youth to include gathering familial and possible sponsorship information and to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter;, • Determine options and/or community resources available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable;, • Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with SWK, State, and Federal requirements;, • Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth’s arrival to the shelter and 30-day updates thereafter in accordance with SWK, State and Federal requirements;, • Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by SWK, State and Federal contracts;, • Complete and submit reunification packets for initial review to Lead Case Manager (if applicable);, • Collaborate with the Department of Homeland Security (DHS) and with the child’s country of origin Consulate Embassy to facilitate the issuance of travel documents for the youth to return to his/her country;, • Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver and/or sponsor;, • Maintain direct contact with each youth in care, having at least once scheduled contact per week to discuss reunification and facilitate incoming calls to minors with the appropriate family members and other approved caregivers;, • Maintain youths’ contact with legal service providers to ensure safe and expedited release of each minor;, • Maintain on-going dialogue with staff from various departments at the facility to coordinate weekly treatment and to share information about important events after youth’s assessment and case review;, • Enter accurate placement and reunification information for all youth on caseload into the UAC portal, ORR database and ensure that the paperwork in files is up to date and complete;, • Represent the agency in collaborative meetings involving outside agencies;, • Work with FFS and the 3rd party reviewer to received appropriate release recommendation approval;, • Make court appearances at other related hearings;, • Coordinate proper case recording by all members of the team;, • Report (and if possible, provide intervention for) incidents of abuse or potential abuse to the supervisor on shift;, • Generate correspondence, administrative reports and related documentation as assigned;, • Adhere to all agency and departmental Safety Procedures including reporting and unsafe practices, equipment and environment, and takes active role in correcting the unsafe practice, equipment or environment through proper notification including proper supervision of youths at all times; and, • Other job-related duties as assigned by supervisor(s) All of the above duties and responsibilities are essential job functions. All job duties indicated are not be considered an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). REQUIREMENTS • A Bachelor's degree in the behavioral sciences, human services or social services fields; or a minimum of a high school diploma plus 3-5 years of progressive employment experience in the aforementioned fields., • Child welfare and/or case management experience is strongly encouraged;, • Written and verbal fluency in English and Spanish is required;, • Proficiency in Microsoft Office required;, • Exceptional time management and attention to detail;, • Flexibility and willingness to work irregular and long hours including evenings and weekends as the position requires on call rotation with staff., • Valid state issued driver’s license and auto insurance is required;, • Must pass a criminal background, child abuse and neglect registry clearance and other screening requirements including health assessment, Tuberculosis test and drugs test;, • Possess or be able to obtain CPR and basic first aid certification;, • Support a trauma-informed approach and therapeutic learning environment when interacting with youth;, • Support all functions that attain and maintain accreditation and compliance with regulatory agencies;, • Ability to work under pressure and remain calm and composed under stressful situations;, • Ability to work collaboratively with staff, residents, service providers and others;, • Ability to evaluate/interpret information and make good and independent judgements or decisions; and, • Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. TRAINING REQUIREMENTS • Satisfactory Completion of USCRI’s Orientation and Training;, • Satisfactory completion of annual mandatory training; and, • Complete additional training as identified by supervisor(s), program director or Human Resources PHYSICAL DEMANDS • Use of manual dexterity, tactile, visual, and audio acuity;, • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;, • Occasional lifting (up to 25 pounds), bending, pulling, and carrying;, • Ability to read, write, and converse in English and Spanish;, • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements); and, • Ability to remain calm and composed under stress. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the applicant to be considered. ADDITIONAL NOTES • Please submit a resume with a cover letter describing your interest and qualifications with your online application., • References will be required at time of the final interview., • No telephone calls please. Position will remain open until filled. U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law. EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

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