Garland K. Davis DDS
Dental Scheduling Coordinator - Hybrid or Virtual
1 month ago
Odenton
Job DescriptionSalary: $25-$35 per hour Scheduling Coordinator Drive Patient Retention. Optimize Preventive Care. Work from Anywhere. Garland Davis, DDS is a high-performing, privately-owned dental practice committed to serving 10,000 patients a year with exceptional care. Were currently seeking a Scheduling Coordinator who understands how to build a strong recall system, manage the flow of the schedule, and support our mission of reducing oral diseasewhile creating a seamless and welcoming experience for every patient. This is not a passive scheduling role. Youll be responsible for driving hygiene retention, identifying opportunities for care, and ensuring the schedule reflects our commitment to clinical excellence and operational efficiency. What Youll Do • Manage daily and long-term scheduling strategy for hygiene and restorative care, • Reappoint hygiene patients to ensure long-term oral health and continuity of care, • Monitor unscheduled treatment and overdue recall, proactively reaching out to re-engage patients, • Fill last-minute cancellations with urgency while maintaining productive days, • Ensure schedule supports production goals, provider preferences, and patient convenience, • Track key performance metrics (reappointment %, recall %, same-day fills, etc.), • Maintain clear, detailed documentation of all patient contact and scheduling efforts, • Communicate daily with clinical and front office teams to ensure smooth transitions and clear expectations, • Represent the practice with professionalism in all interactionsphone, text, email, and video What Youll Offer • Minimum 5 years of experience in general dentistry scheduling (required), • Strong understanding of recall systems, block scheduling, and patient retention strategies, • Comfortable communicating across multiple platforms (calls, texts, emails, video), • Detail-oriented with excellent time management, follow-up, and prioritization skills, • Proficient in dental software and recall/reporting systems, • Bilingual (English/Spanish) highly preferred, • Confident presenting availability, following up with unscheduled patients, and collaborating with clinical providers, • Tech-proficient and able to work independently in a fast-paced virtual environment, • Comfortable being on camera and in video meetings throughout the day Position Details This position is open to both remote (1099 contractor) and hybrid (W2 employee) candidates. Remote (1099) • Fully virtual, • Flexible within business hours (EST), • $25$35/hr based on experience, • 4% performance bonus on total office collections, • Paid training and mentorship Hybrid (W2) • 23 days per week in our Laurel, MD office, • Full-time employee status with benefits, • Same pay and bonus structure, • Access to full medical, dental, vision, 401(k), PTO, and other employee benefits About Our Practice We are a privately owned, fee-for-service practice with 8 operatories and more than 9,500 active patients. We are in-network with only three PPOs and do not accept Medicaid or HMO plans. Our focus is on delivering clinically excellent care with integrity and efficiency. The team is high-performing, collaborative, and committed to systems that drive growth and results. We operate with clarity, compassion, and a strong commitment to accountability across every role. This includes scheduling. Youre a Strong Candidate If You: • Take ownership of the schedule and understand how it drives clinical success, • Communicate proactively, think critically, and follow through consistently, • Know how to build patient trust with every interactioneven virtually, • Are ready to grow with a team that values your contribution and holds a high standard If youre ready to support the mission, drive retention, and deliver a schedule that works for both patients and providersapply today. Were not looking for someone to answer phones. Were looking for someone to own the system.