Good Evans Breakfast & Lunch Host - Lincoln
20 days ago
Lincoln
Job Description Job Summary: We are seeking a friendly and customer-oriented individual to join our team as a Host. As a Host, you will be the first point of contact for our guests, providing them with a warm welcome and excellent customer service. Your primary responsibility will be to greet guests, manage reservations, and ensure a smooth flow of guests into the dining area. Additionally, you will assist in maintaining cleanliness and organization in the host area. Qualifications: • High school diploma or equivalent., • Previous experience in a customer service role is preferred., • Excellent interpersonal and communication skills., • Strong organizational and multitasking abilities., • Ability to remain calm and composed in a fast-paced environment., • Friendly and outgoing personality., • Ability to work well within a team. Responsibilities: • Greet guests in a friendly and professional manner., • Manage reservations and create seating arrangements to ensure an efficient flow of guests., • Escort guests to their tables and provide them with menus., • Assist in coordinating with the waitstaff team to ensure timely service., • Answer phone calls and provide information to guests regarding restaurant hours, specials, and promotions., • Maintain cleanliness and organization in the host area, including keeping the reception area clean and tidy., • Collaborate with the kitchen and bar staff to ensure accurate wait times and communicate any special requests or considerations., • Address and resolve guest concerns or complaints in a timely and professional manner., • Maintain knowledge of the restaurant's offerings, including menu items and daily specials., • Follow all health and safety regulations. We are looking for a reliable and personable individual who can provide exceptional customer service to enhance our guests' dining experience. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we would love to hear from you. Apply now to join our team as a Host. Pay: $13 to $15 an hour