Hotel housekeeping jobs in Phoenix, Arizona - Page 2Create job alerts

Drury Hotels - 1780 West Ranch Road - Responsibilities: Maintain a clean and happy environment for guests and teammates; Perform various hotel housekeeping services to maintain clean guest rooms according to established standards; Visually inspect rooms to identify maintenance items needed; Assist g

The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards.Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift.He/She wil

Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. The Fron

Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. The Fron

The Laundry Attendant is responsible for ensuring all hotel linens, towels, table linen, and other laundry items are cleaned, pressed, and presented to the highest standards. Maintain cleanliness of the laundry facility, equipment, and storage areas. Previous housekeeping or laundry experience in a

Job DescriptionBenefits: • Flexible schedule We are seeking a friendly, professional, and reliable Front Desk Representative to join our team. This position is responsible for providing excellent customer service to guests while managing the check-in and check-out process efficiently. Responsibilities: • Greet guests in a welcoming and professional manner, • Perform check-in and check-out procedures, • Answer phone calls and assist with reservations, • Handle guest requests, concerns, and questions promptly, • Process payments and maintain accurate records, • Coordinate with housekeeping and maintenance to ensure room readinessQualifications:, • Strong customer service and communication skills, • Basic computer knowledge (hotel system experience preferred), • Ability to multitask in a fast-paced environment, • Reliable, punctual, and detail-oriented, • Flexible schedule, including weekends and holidaysWhat We Offer:, • Competitive hourly pay, • Opportunity for growth within the company, • Supportive team environment

It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for individuals with gre

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. Job Category Housekeeping & Laundry.

Functions will also include nightly accounting and working as a 'Runner' for housekeeping needs during the midnight shift. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. The Fron

Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. The Fron

Bonus Eligible:** Y JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. CORE WORK ACTIV

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off Job Summary We are looking for a busy bee to keep the hotel running at tip top shape. The Public Area Cleaner will be in charge of keeping the hotel clean and stocked. Each day will be different and require different job responsibilities such as stocking housekeeping carts, collecting and running laundry, and the hotel cleanliness inside and outside. Cleaning may be sweeping, vacuuming, or wiping glass windows/doors. Must be able to lift and caring up to 30 pounds. Responsibilities: • Replenishes toiletries, soap, lotion, paper products, • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner., • Report and deliver lost & found items to the appropriate office/ department., • Highly organized., • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds., • Strong Guest Service Skills, • Must have attention to detail and be customer service oriented., • Medical, Dental, Paid time off, 401(k) for full-time employees, • All employees get discounts on hotels outside of their hotel they work in, • Opportunities for bonuses, • $250 referral bonus for you and a referred associate, • PayActiv: access to your already earned wages before payday

Job DescriptionDo you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!Compensation: $15.00 - $17.00 hourly Responsibilities: • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests, • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms, • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces, • Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor, • Possesses a strong work ethic with exemplary organizational, time management, and communication skills, • Experience with a variety of cleaning products and techniques, • Proven customer service experience with a strong guest-focused mentality, • At least 1 year of experience as a houseperson or housekeeper preferred Where timeless classics are woven with modern details. Where business meets pleasure. Even when travelers are global, they can experience the local. As a member of the team, you will become part of our united community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Fairfield, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $16 - $18 hourly Responsibilities: • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Field customer complaints when necessary, • Working knowledge of Microsoft Office and reservation management systems, • Has experience answering telephone calls and troubleshooting stressful situations, • High school diploma, GED, or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Where timeless classics are woven with modern details. Where business meets pleasure. Even when travelers are global, they can experience the local. As a member of the team, you will become part of our united community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Fairfield, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job Description JOB SUMMARY The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: * High School diploma or equivalent required. * At least 2 to 3 years of progressive experience in a hotel or a related field required. * College course work in related field helpful. * Previous supervisory responsibility preferred. * Must have a valid driver's license for the applicable state. Physical requirements: * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements: • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Monitor all VIP and special guest requests., • Review Front Office log and Trace File daily., • Fully comprehend and operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently underway as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of all closed out and restricted dates., • Follow and enforce all Highgate Hotel hotel credit policies., • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed., • Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable., • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel., • Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log)., • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Responsible for issued house bank., • Be able to perform all duties of Guest Services Agent., • Run room status reports in a timely manner and relay necessary information to affected departments and individuals., • Monitor key control to maintain hotel security., • Ensure the maximization of room revenue through Rooms Merchandising., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting, planning and execution., • Help maintain productivity levels at or above budgeted standards., • Assist in training and cross training of new hires and current employees on a regular basis.

Job Description Hilton Phoenix Airport - 2435 S 47th Street Phoenix, AZ 85034 JOB SUMMARY The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift. General Requirements • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. Fundamental Requirements • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes.

Job Description The Hilton Phoenix Resort at the Peak is looking for a FT - Spa Front Desk Attendant to join our amazing Team! Hours: AM/PM - 5 Days a week including including weekends and holidays Summary of Benefits • Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton, • Flexible Schedules, • Career Growth & Development, • Insurance Benefit Available for both Full Time and Part Time Team Members, • 401k Plan and Company Match Program, • Vacation Pay / Sick Pay – Full Time and Part Time Team Members, • Holiday Pay – Full Time Team Members, • Amazing Recognition Programs/Giving Back – Community Outreach, • Trip Reduction Program – Resort off a Main Bus Line, • Tuition Reimbursement, • $2.00 – Team Member Lunch Program, • $300 Referral Program To provide the highest quality of service to the spa guests and spa members in person and on the telephone. Provide seamless service in guest reception, checkout, telephone inquiries and appointment reservations and fitness operation. ESSENTIAL JOB FUNCTIONS: • Greet guests with a warm welcome, presenting a professional, friendly demeanor., • Responsible for receiving incoming calls for appointments and scheduling them accordingly. Provide therapists with an accurate daily schedule throughout shift., • Within 2 days of arrival, call all expected guests to promote spa, salon and fitness center. Accommodate guest and member requests, answer questions and sell spa/salon services and retail and well as memberships., • Demonstrate a full knowledge of the spa’s treatments and products used and sold. Assist guests with retail product selection. Promote and up sell all spa/salon services., • Handle guest complaints following established practices for guest problem resolution to ensure guest satisfaction., • Ability to provide advice to the guest in their selection of treatments to ensure a smooth and proper order of service., • Responsible for proper point of sale procedures and cash handling policies., • Process gift certificate requests including taking orders, preparing certificates, process payment and record sale., • Coordinate with housekeeping for adequate supply of robes, towels, spa guest amenities and assure the proper stocking of guest lockers., • Responsible for spa environment including background music, hospitality F&B in the relaxation lounge and members sitting area, lighting levels and water feature., • Ensure all guests and members sign in after entering the spa facility. Track all guests on daily wait list., • Complete all necessary check lists and supply re-order forms as needed. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical and computer skills. Ability to establish and maintain effective working relationships with associates, customers and patrons. High school diploma or equivalent preferred. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Crowne Plaza Phoenix Airport JOB SUMMARY The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience preferred. Physical requirements: * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements: * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements * Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. * Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * Review Front Office log and Trace File daily. * Answer inquires from guests regarding restaurants, transportation, entertainment, etc. * Follow all cash handling and credit policies. * Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar with all in-house groups. * Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. * Be familiar with hospitality terminology. * Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a friendly, efficient and courteous manner. * Use proper two-way radio etiquette at all times when communicating with other employees. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. * Be able to complete a bucket check, room rate verification report, and housekeeping report. * Balance and prepare individual paperwork for closing of shift according to hotel standards. * Maintain and market promotions and guest programs. * Maintain a clean work area. * Assist guests with safe deposit boxes.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: 16 - 18 hourly Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Ensure all guests feel they are having an exceptional experience at the property, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Proficiency with computers is required; experience with reservation and accounting software is desired, • High school diploma or equivalent required; some college preferred, • Excellent customer service and communication skills are required, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Where timeless classics are woven with modern details. Where business meets pleasure. Even when travelers are global, they can experience the local. As a member of the team, you will become part of our united community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Fairfield, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job Description Night Auditor-Hotel Desk- Overnight position Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Computes, records, and verifies numerical data for use in maintaining accounting records by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Keeps accurate accounts of cash, checks and credit transactions, • Handles confidential information, including guest records, with a high degree of integrity, • Makes daily deposits (as applicable), • Verifies room charges and rates; verifies register has appropriate starting cash, • Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report • Submits reports to corporate office as appropriate, • Monitors room availability, • Blocks rooms and handles guest requests, • Performs and documents security walks on a regular basis, • Has a thorough knowledge of emergency procedures and implementation of procedures, • Prepares continental breakfast on time; replenishes breakfast items as needed, • Performs duties of a Guest Service Agent, including laundry functions as directed, • May be required to make management decisions in manager’s absence, • All other duties as assigned What we are looking for: • 6 months – 1+ year of Night Audit experience preferred, • Desire to work overnight shifts, • Ability to keep accurate accounts of cash, checks and credit transactions, • Ability to manage and keep accurate accounts of cash, checks and credit transactions, • Passionate about hospitality and creating an exceptional guest experience., • All other duties as assigned.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $16.00 - $18.00 hourly Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Provide exceptional service to all hotel guests during their stay, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Great communications. and excellent customer service skills are required, • Flexible overnight hours are required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Some college is preferred but a high school diploma or equivalent is required Where timeless classics are woven with modern details. Where business meets pleasure. Even when travelers are global, they can experience the local. As a member of the team, you will become part of our united community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Fairfield, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job Description The Hilton Phoenix Resort at the Peak is looking for a FT - Spa Front Desk Attendant to join our amazing Team! Hours: AM/PM - 5 Days a week including including weekends and holidays Summary of Benefits • Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton, • Flexible Schedules, • Career Growth & Development, • Insurance Benefit Available for both Full Time and Part Time Team Members, • 401k Plan and Company Match Program, • Vacation Pay / Sick Pay – Full Time and Part Time Team Members, • Holiday Pay – Full Time Team Members, • Amazing Recognition Programs/Giving Back – Community Outreach, • Trip Reduction Program – Resort off a Main Bus Line, • Tuition Reimbursement, • $2.00 – Team Member Lunch Program, • $300 Referral Program To provide the highest quality of service to the spa guests and spa members in person and on the telephone. Provide seamless service in guest reception, checkout, telephone inquiries and appointment reservations and fitness operation. ESSENTIAL JOB FUNCTIONS: • Greet guests with a warm welcome, presenting a professional, friendly demeanor., • Responsible for receiving incoming calls for appointments and scheduling them accordingly. Provide therapists with an accurate daily schedule throughout shift., • Within 2 days of arrival, call all expected guests to promote spa, salon and fitness center. Accommodate guest and member requests, answer questions and sell spa/salon services and retail and well as memberships., • Demonstrate a full knowledge of the spa’s treatments and products used and sold. Assist guests with retail product selection. Promote and up sell all spa/salon services., • Handle guest complaints following established practices for guest problem resolution to ensure guest satisfaction., • Ability to provide advice to the guest in their selection of treatments to ensure a smooth and proper order of service., • Responsible for proper point of sale procedures and cash handling policies., • Process gift certificate requests including taking orders, preparing certificates, process payment and record sale., • Coordinate with housekeeping for adequate supply of robes, towels, spa guest amenities and assure the proper stocking of guest lockers., • Responsible for spa environment including background music, hospitality F&B in the relaxation lounge and members sitting area, lighting levels and water feature., • Ensure all guests and members sign in after entering the spa facility. Track all guests on daily wait list., • Complete all necessary check lists and supply re-order forms as needed. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical and computer skills. Ability to establish and maintain effective working relationships with associates, customers and patrons. High school diploma or equivalent preferred. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job DescriptionCompany Description The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!, • 401K, Direct Deposit, etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Reservation Coordinator, effective and engaging communication is the key when speaking to fellow Colleagues and Guests. Reporting to the Reservations Sales Manager, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service, • Book and enter room reservation requests using the Opera Central Reservations System and Property Management System, • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities, • Update reservations ensuring a flawless check-in and check-out process, • Offer dedicated support to the Sales & Marketing team, • Meet and exceed personal and team revenue goals on a monthly, quarterly and yearly basis as applicable, • Answer incoming reservation calls in a timely manner, • Respond to leads sent from into common reservation inbox, • Follow up with clients through Lead System in TRACK, • Reply to reservation e-mails and double check accuracy of reservation/notes created, • Input Comp Room nights through CUDA forms, • Handle and distribute faxes, voice messages and written messages for external Guests, • Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering, • Assist guests regarding hotel facilities in an informative and helpful way, • Follow department policies, procedures and service standards, • Liaise with Sales and other departments as required, • Follow all safety policies, • Other duties as assignedQualifications, • Previous room reservation sales experience an asset, • Must possess outstanding guest services skills and sophisticated verbal communication skills, • Computer literate in Microsoft Window applications required, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Flexibility to work weekends and holidays as needed, • Frequent sitting throughout shift, • Occasional standing, kneeling, pushing, pulling, lifting Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Phoenix, Arizona Responsibilities: * Greet and assist guests with check-in, check-out, and reservations. * Provide exceptional customer service and respond promptly to guest inquiries. * Handle payments, billing, and accurate recordkeeping. * Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. * Resolve guest concerns with professionalism and efficiency. * Maintain a clean and organized front desk area. Requirements: * Previous front desk or hotel customer service experience required. * Strong communication and interpersonal skills. * Ability to multitask and remain calm under pressure. * Proficiency with hotel management systems (PMS) is a plus. * Professional appearance and positive attitude. * Flexible availability, including evenings, weekends, and holidays. What We Offer: * Competitive pay * Supportive team environment * Opportunities for career advancement in hospitality * Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.

Job Description JOB SUMMARY The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: * High School diploma or equivalent required. * At least 2 to 3 years of progressive experience in a hotel or a related field required. * College course work in related field helpful. * Previous supervisory responsibility preferred. * Must have a valid driver's license for the applicable state. Physical requirements: * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements: • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Monitor all VIP and special guest requests., • Review Front Office log and Trace File daily., • Fully comprehend and operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently underway as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of all closed out and restricted dates., • Follow and enforce all Highgate Hotel hotel credit policies., • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed., • Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable., • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel., • Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log)., • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Responsible for issued house bank., • Be able to perform all duties of Guest Services Agent., • Run room status reports in a timely manner and relay necessary information to affected departments and individuals., • Monitor key control to maintain hotel security., • Ensure the maximization of room revenue through Rooms Merchandising., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting, planning and execution., • Help maintain productivity levels at or above budgeted standards., • Assist in training and cross training of new hires and current employees on a regular basis.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation: $15 - $15.50 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Process additional administrative, bookkeeping. and accounting procedures as required, • Make sure every hotel guest has a pleasant stay, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Requires a flexible schedule that allows for overnight shift hours, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired Five Rivers Hospitality is a rapidly growing hospitality management and real estate investment company, headquartered in Salt Lake City, Utah. Recognized as one of the Mountain West’s leading and fastest-expanding hospitality firms, Five Rivers has built a strong and diverse presence across 13 states, with a portfolio of properties that continues to grow year after year. The company provides comprehensive expertise across the full hospitality lifecycle from acquisitions, planning, and development to operations, repositioning, and disposition. Leveraging innovative management practices and a data-driven approach, Five Rivers Hospitality consistently delivers exceptional performance, maximizing asset value while enhancing the guest experience. Guided by a commitment to growth, innovation, and service, the company is well-positioned to continue shaping the future of hospitality in the Mountain West and beyond.

Job Description Job Title: Front Desk Agent Company Overview: Join our dynamic team at the DoubleTree by Hilton Phoenix/Mesa, where we pride ourselves on providing outstanding service and creating a welcoming environment for all our guests. We value customer satisfaction and aim to exceed expectations in every interaction. Job Summary: We are seeking a professional and enthusiastic Front Desk Agent to serve as the first point of contact for our guests. The ideal candidate will be friendly, efficient, and dedicated to delivering exceptional guest experiences at our reception area. In this role, you will manage all front desk activities, ensuring a seamless service that enhances the guests' stay. Key Responsibilities: • Greet and welcome guests in a warm and friendly manner., • Efficiently check guests in and out, ensuring adherence to all company policies and standards., • Handle guest inquiries, requests, and complaints promptly and professionally., • Maintain accurate records of room bookings and guest accounts., • Coordinate with housekeeping and maintenance staff to ensure room readiness., • Assist with reservations and provide information about hotel services and local attractions., • Process payments and confirm billing information accurately., • Uphold a neat and tidy front desk area., • Collaborate effectively with all departments to guarantee a superior guest experience. Qualifications: • High school diploma or equivalent; a college degree in hospitality or related field is a plus., • Previous customer service experience; experience in the hotel industry is highly desirable., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to handle multiple tasks efficiently in a fast-paced environment., • Proficient in Microsoft Office and experience with hotel management software preferred., • Availability to work flexible hours, including weekends and holidays. Benefits: • Competitive salary and benefits package., • Opportunities for professional development and career progression., • A positive and collaborative work environment., • Employee discounts on hotel stays and services. If you are passionate about hospitality and have a knack for creating memorable experiences, we encourage you to apply for the Front Desk Agent position at [Company Name]. Become a key player in our dedicated team and help us deliver unparalleled service to our valued guests.

Job Description The McCormick Hotel Scottsdale is a premier lakeside resort known for exceptional service, a warm and welcoming culture, and a true team‑first mindset. Guided by a Passion for Hospitality, an Entrepreneurial spirit, and a commitment to being Innovative, Progressive, and Results‑Oriented, we believe our people are at the heart of everything we do and take pride in creating a workplace where team members can grow and succeed. Originally part of historic McCormick Ranch, the hotel opened in 1976 as the country’s first conference resort and has since evolved through major renovations into a modern luxury destination—blending Scottsdale charm with contemporary style. Powered by Millennium Hotels & Resorts (MHR), a global hospitality leader with more than 145 properties in iconic cities around the world, The McCormick Scottsdale offers the best of both worlds: local character backed by global expertise. The McCormick Scottsdale is currently seeking a dynamic and engaging Front Desk Agent to join our team and help make our guest(s) stay fun and memorable. As a key member of our hospitality staff, you will be the primary point of contact for our guests, ensuring a smooth check-in and check-out process and delivering exceptional customer service to make every stay memorable. In this role, you will manage guest reservations, handle inquiries, process payments, and coordinate with other hotel departments to maintain high service standards. Your positive attitude and attention to detail will enhance the guest experience and uphold the esteemed reputation of Millennium Hotels and Resorts. This is a Full-time, Hourly role starting at $20.00 per hour. KEY RESPONSIBILITIES • Greet and welcome guests with a warm and professional demeanor., • Check guests in and out accurately and efficiently., • Manage reservations, cancellations, and modifications using hotel management software., • Handle inquiries and provide information about hotel services, local attractions, and amenities., • Process billing and payment transactions accurately., • Respond promptly and effectively to guest concerns or complaints to ensure satisfaction., • Coordinate with housekeeping and maintenance teams to ensure timely room readiness., • Maintain a clean, organized, and professional front desk area., • Follow hotel policies and procedures to ensure guest security and comfort. REQUIRED QUALIFICATIONS • High school diploma or equivalent; degree in hospitality or related field is a plus., • Previous experience in hotel guest services or customer service preferred., • Excellent communication and interpersonal skills., • Familiarity with hotel property management systems and basic computer proficiency., • Ability to multitask and manage time effectively in a fast-paced environment., • Strong problem-solving skills and positive attitude., • Flexible availability, including evenings, weekends, and holidays. Hotel Specific Benefits: -1 free employee meal per shift -50% discount on gift shop items/ restaurant meals -Hotel employee discount on rooms

The Housekeeping Aide cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Potential Career Paths: Housekeeping Supervisor Housekeeping Manager Operations Manager Assistant General Manager Gen

Housekeeping Supervisor Housekeeping Manager Operations Manager Assistant General Manager General Manager Area Vice President of Operations. The Housekeeping Aide cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's s

Stateroom Steward - Hotel Room Housekeeping. Utility - Janitorial in Galley & Hotel.

Stellar Senior Living - 3212 North Miller Road - Responsibilities: Maintains a stocked cleaning cart with needed items; Cleans assigned resident apartments and common areas daily according to facility procedures; Respects residents privacy and preferences about room arrangement, personal items; Disp

MCR Hotels - 5223 South Priest Drive - Responsibilities: Clean and restock the required number of guest rooms as assigned per shift; Pre-Cleaning and Stocking: stocking room supplies and tools on assigned work cart, attending morning stand-up meeting; Additional Cleaning Projects in storage rooms, p

Compass Group - 2500 East Van Buren Street - Responsibilities: Provides quality customer service to customers by providing one-on-one attention to detail; Sweeps, scrubs, mops and polishes floors; Vacuums carpets, rugs and draperies; Makes up beds and changes linens as required; Responds to guest qu

ZMC Hotels - - Responsibilities: Hire, train, and supervise our amazing housekeeping and laundry team; Ensure guest rooms and public areas meet the highest standards of cleanliness; Manage inventory of linens, room supplies, and tools & equipment; Act as the go-to liaison between housekeeping, fron

Dimension Hospitality - - Responsibilities: Support supervision of housekeeping staff and daily workflow; Assist with training room attendants, house persons, and laundry staff; Inspect guest rooms and public areas for cleanliness and quality; Help manage schedules, supply inventory, and assignment

Report room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk. Fill the Housekeeping cart with all necessary supplies, transport the cart to the rooms, and return the cart to the designated area at the end of the shift.

Travel + Leisure - - Responsibilities: Clean resort units including sleeping quarters, kitchens, bathrooms and living rooms; Vacuum, dust, sanitize bathrooms, kitchens, and lobbies; Make beds and replenish supplies; Respond to guest inquiries and concerns to ensure guest satisfaction; Lift up to 50

Island Hospitality Management - - Responsibilities: Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out; Notify supervisors of any damages, defic

MasterCorp - - Responsibilities: Strip units of soiled linens; Remove trash from units; Clean units including bedrooms, bathrooms, kitchens, living rooms, closets, and decks; Report clean units as vacant and ready for inspection; Report unit maintenance issues as per company procedure.

Crestline Hotels and Resorts - - Responsibilities: Check assigned floor closets and complete linen requisition to replenish linen supplies.

MasterCorp - - Responsibilities: Maintain a high standard of excellence; Strip units of soiled linens; Remove trash from units; Clean units including bedrooms, bathrooms, kitchens, living rooms, closets, and decks; Report clean units as vacant and ready for inspection.

Cleaner] - Competitive Hourly Rate ($23-$30 per hour) / Fully Flexible Scheduling (Morning, Afternoon, Evening, or Night) - As a Housekeeper at Sittercity, you will: Clean and maintain the cleanliness of designated areas in the household; Dust and polish furniture and fixtures; Vacuum and mop floors

MasterCorp - - Responsibilities: Maintain a high standard of excellence; Strip units of soiled linens; Remove trash from units; Clean units including bedrooms, bathrooms, kitchens, living rooms, closets, and decks; Report unit maintenance issues and inspect.

Demonstrate safe and proper technique for chemical/cleaning solution use and stocking of housekeeping carts.