It sales jobs in Austin, Texas - Page 3Create job alerts

Job DescriptionAbout Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline is building the future of instant delivery. As a Partner Success Manager, you will help us activate new partners in Austin and work with our broader team to help our restaurant and retail partners build their business on our platform. In this role you will directly own the relationship with our Austin restaurants and retail partners. You will be responsible for launching new restaurant and retail sites with our drone delivery service, building trusted relationships with the local restaurant and store managers at these sites, and identifying opportunities to grow the business. You are our important 'eyes and ears' on the ground - providing insights on pain points and identifying new product features and capabilities. To do this role well you will need to be curious, pragmatic and customer obsessed. You should be a structured thinker and action oriented – able to coordinate across multiple teams to develop a plan and drive execution. Finally, you should be a self-starter who is comfortable with ambiguity and adapting to a changing environment. This role will be based locally in Austin, Texas. What You'll Do • Collaborate with Zipline's partners to understand their operations, identify their business objectives, and develop a strong day to day operating partnership, • Work cross-functionally to launch and expand Zipline's service to partners, identify & solve challenges, and drive continuous improvement, • Establish regular communication with the local management at our restaurants and retail partners sites - building a trusted relationship and deep rapport, • Gather customer insights, analyze data, and report relevant findings to both identify growth opportunities as well as guide our product roadmap, • Proactively engage with customer stakeholders to build long-lasting trust, • Advocate for customer needs to help drive product and service improvements, ensuring that our business is developing with our customers as a top priorityWhat You'll Bring, • 3+ years of experience in partner success, customer success or field operations - ideally in a delivery marketplace, retail, restaurant or ecommerce environment, • Demonstrated experience working collaboratively in cross-functional teams, • Demonstrated experience of pragmatic problem solving and driving initiatives, • Ability to build trust quickly because you are authentic, direct, and have strong empathy for customers, • Organization and analysis - you use data to make decisions, • Confident presenting complex solutions in a way that inspires your audience, • Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants The starting cash range for this role is $90,00-120,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Job DescriptionDescription: Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service. And, we want you to join our family! Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition. We value what matters most: • Pet Health: From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas., • Guest Delight: Our guests are the best (you'll see). We love to delight them with new products, services, and perks. Here's what you'll do on a daily basis... Sales Floor Operations: Is a constant presence on the sales floor helping guests. Is actively selling Tomlinson’s core products and working hard to always hit sales goals. • Spends the vast majority of shift on the sales floor:, • Building rapport with both guests., • Assuring that customer service and satisfaction exceeds our guests’ expectations, • Unloading shipments, rotate stock, assist in maintaining an inspection ready store, • Supports and advocates for company and store leadership initiatives, • Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter-free, and by making sure it is a warm and welcoming place to shop., • Attends all required store meetings and trainings.Requirements:, • Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for guests. This is an active role which requires you to be on your feet for the majority of your shift., • Work a flexible schedule including evenings and weekends.

Job DescriptionCompany Description About AbbVie At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit . Follow Allergan Aesthetics on LinkedIn. Job Description Customer Experience Representatives (CXR) that support the Facial Aesthetics (FA) department receive emails from Health Care Providers, internal sales personnel, and administrative personnel to place orders and process credits for product returns for Allergan Aesthetics products. CXRs serve as first-line representatives responsible for handling email inquiries, processing transactions, and act as subject matter experts as needed. Representatives are responsible for fax and/or email order processing and resolution of issues that may prevent orders from shipping, processing credit for product returns and product complaints. Under general supervision, CXRs process internal and external customer requests in a timely, accurate and professional manner. CXRs foster the growth of a strong customer base through creating positive interactions and building strong relationships. Responsibilities: • Receive and answer 60-80 customer inquiries regarding product orders, order status, lot number research, physician certification, product returns, requests for credits, product search, and pricing and services offered., • Ability to use critical thinking skills to resolve inquiries to meet service levels., • Support additional projects and requests as needed., • Partner with sales and other operational departments to provide exceptional customer service within designated service levels to complete order transactions and other informational call follow up., • Deliver an excellent customer experience, while acting in a professional and courteous manner. Qualifications Requirements: The following listed requirements need to be met at a minimum level to be considered for the position: • Experience working with MS Office., • Attention to detail and ability to multitask., • Effective communication skills., • Positive “all for one” approach to team deliverables and priorities., • Builds strong relationship to enable higher performance., • Learns fast, grasps the “essence” and can change course quickly where indicated., • Raises the bar and is never satisfied with the status quo., • SAP, CRM, Salesforce, or Business Systems experience preferred., • Associate Degree OR High School Diploma and equivalent relevant experience. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future., • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionDescription: Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service. And, we want you to join our family! Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition. We value what matters most: • Pet Health: From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas., • Guest Delight: Our guests are the best (you'll see). We love to delight them with new products, services, and perks. Here's what you'll do on a daily basis... Sales Floor Operations: Is a constant presence on the sales floor helping guests. Is actively selling Tomlinson’s core products and working hard to always hit sales goals. • Spends the vast majority of shift on the sales floor:, • Building rapport with both guests., • Assuring that customer service and satisfaction exceeds our guests’ expectations, • Unloading shipments, rotate stock, assist in maintaining an inspection ready store, • Supports and advocates for company and store leadership initiatives, • Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter-free, and by making sure it is a warm and welcoming place to shop., • Attends all required store meetings and trainings.Requirements:, • Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for guests. This is an active role which requires you to be on your feet for the majority of your shift., • Work a flexible schedule including evenings and weekends.

Part-Time Patron Services & Box Office Associate Your Community. Your Arts. Your Front Row. Be part of the experience! Do you love the buzz before a show begins? The hum of conversation in the lobby? The moment when someone says, “This is my first time here!” We’re looking for a friendly, organized, people-loving person to join our team as our next Patron Services & Box Office Associate. This role is at the heart of the patron experience. You’ll help set the tone for every performance, from first phone call to final applause. If you take pride in making people feel welcome and love being part of something creative and community-driven, we’d love to meet you. This is a part-time, in-office role in our vibrant arts-driven community. Evening and weekend availability is required when performances are happening. That’s when the magic comes to life. What You’ll Do Welcome & Assist Patrons • Greet guests warmly and assist with ticket sales in person and by phone, • Answer questions, provide event information, and resolve concerns with care and efficiency, • Process cash and credit card payments accurately and securely, • Support box office reporting, ticket mailings, and special promotions, • Support performances and special events, including busy pre-show periods, • Coordinate and support our amazing box office volunteers at every concert, • Welcome visitors and provide reception support at our corporate office, • Respond to email and phone inquiries in a timely, professional manner, • Pitch in where needed. We’re a collaborative nonprofit team! Schedule • Part-time, in-office position, • Evening and weekend availability required for performances and events What We’re Looking For • 1–2 years of customer service experience (box office, retail, hospitality, or similar preferred), • Strong verbal and written communication skills that are warm, clear, and professional, • Experience handling financial transactions accurately and securely, • Highly organized and able to manage multiple priorities, • Comfort with basic computer applications and ticketing systems (Tessitura experience is a plus), • Experience working with volunteers or coordinating teams is a plus Why Join Us? Working here means being part of something bigger than a job. You’re helping bring live performance to life in our community. Part-time benefits include: • Paid Time Off and holidays (pro-rated for part-time employees), • Optional retirement savings plan, • Discounted and/or complimentary tickets to performances, • A collaborative, mission-driven workplace, • The opportunity to work in the heart of our vibrant arts community To Apply Email with “Box Office Associate” in the subject line and include your resume and a brief cover letter as one PDF attachment. No phone calls, please. Reasonable accommodations are available during the hiring process. Due to the nature of this position and our business, background checks will be conducted as a condition of employment. Statement of Non-Discrimination The ASO is committed to equity, inclusion, and non-discrimination, and it is our policy and goal to promote the inclusion and engagement of the residents of Austin and Central Texas across all protected classes of people, including, but not limited to, race, ethnicity, national origin, citizenship, cultural background and experiences, gender, gender identity and expression, sexual orientation, age, veteran status, socio-economic status, physical and mental ability, and religion in all aspects of employment. The mission of the Austin Symphony Orchestra, Inc. is to enhance the cultural quality of life for adults and young people of Austin and Central Texas by providing excellence in music performance and educational programs.

Job DescriptionJoin Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value Enterprise accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities: • Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption., • Navigate through multiple departments within an organization to expand use cases and the business value of Pigment., • Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement., • Lead the development of the Pigment community through thought leadership, events, and developing best practices., • Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap.Minimum Requirements:, • BA/BS degree required, MBA or other relevant advanced degree preferred., • 3 years of experience in customer success, account management or a similar role within a software/SaaS company., • You have a proven track record of effectively managing a high-volume of Enterprise-level accounts; driving customer adoption, satisfaction, renewals, and expansion.Preferred Qualifications:, • 5 years of experience in account management, sales, or professional services at a software/SaaS company., • Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication., • Experience preparing and delivering presentations targeted to a senior audience., • Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience., • Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement., • Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment.What we offer:, • Competitive compensation package, Salary Range: (NYC / SF: $150,000 - 165,000 OTE), • We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies, • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London, • High-end equipment (based on stock/availability) to do your work in the best conditionsHow we work:, • Thrive Together — We win as a team and do right by our colleagues, customers, partners, and community., • Never Settle — We operate with rigor, ambition, and a constant drive to improve., • Go for it — We are action-oriented and believe learning comes through execution., • Be real, be humble — We lead with empathy, openness, and honest feedback.

Job Description Customer Experience Assistant Manager - Austin, TX Position Overview: The Customer Experience Assistant Manager for our Austin showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Austin, TX, showroom location. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Description First year potential $80k - $120k based on performance Schedule: M - F (occasional afterhours and will rotate every other Saturday*) Hours: First appt at 9am, last appt at 5pm PLEASE NOTE THAT WE DO A 5 - 7 YEAR MOTOR VEHICLE REPORT (MVR) REVIEW. Sales experience required - at least 1 year minimum or experience in the water softener industry. *Only seeking applicants local to the greater Austin area WHO WE ARE ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We're pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you'll quickly learn what it's like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community. To learn more about ABC and to view a full list of our services, visit How You'll Make an Impact: As ABC's Water Quality Sales Specialist, you will listen to customers' concerns related to all Water Quality services and suggest proper treatments or solutions while providing exceptional customer service. Requirements What You'll Bring: • Any in-home sales expereince is a plus (for example: remodel, flooring, window, bath renovations, etc.), • Sales experience required - at least 1 year minimum or experience in the water softener industry., • Background knowledge in Water Softener Quality services helps, but training is available., • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application., • Previous outside sales experience is preferred., • Strong presentation skills and outstanding phone etiquette is required., • Ability to listen and understand the client's concerns; excellent interpersonal and written skills., • Ability to keep up with long schedules during the peak season; time management skills are required., • Ability to build new business relationships and develop business communications with existing clients., • Proficient with email, Microsoft Office, smart phone, tablet and computers., • Generate new leads by attending trade shows, networking events and by using other sources that will increase potential sales accounts., • Meet with current clients for new sales and up-sells and respond to incoming leads in a timely fashion; give advice and recommendations for treatments., • Advise clients in the context of water quality services including but not limited to planting, water softeners, whole home filtration systems, drinking water systems, and well water treatments., • Spend the majority of the time outside the office to meet with existing clients and prospect customers., • Gain specialized knowledge of all Water Quality services, discounts, and promotions provided by ABC by product and season., • Create sales agreements; complete and submit all required paperwork in a timely and accurate manner., • Consistently follow through with all proposals; provide clarification as necessary; negotiate prices; meet monthly sales quotas set by Division Manager and the company., • Maintain a professional attitude at all times with customers, fellow employees and supervisors. What We Offer: • Comprehensive benefits package including health, dental, vision, and life insurance., • 401(k) with company matching., • Paid vacation, sick leave, and participation in our Profit-Sharing Plan., • Additional compensation opportunities through our Lead Now Program., • Company clubs, outings, and paid training and development opportunities., • Tuition reimbursement and educational scholarships for employees and family members., • Volunteer Engagement Program with approved Volunteer Time Off (VTO)., • Wellness program including a gym membership and a company vehicle with gas card. Join Our Team Today: At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it. ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 5 - 7 year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. *As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations. PM21 #INDP1

Job Description Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. Role Overview We are seeking an experienced Electrical Superintendent to lead and manage field operations for commercial electrical construction projects. This role is responsible for directing all on-site electrical activities, ensuring installations are completed safely, efficiently, and in full compliance with project plans, specifications, NEC standards, and local authority requirements. The Electrical Superintendent will coordinate closely with Project Managers, general contractors, inspectors, engineers, subcontractors, and utility providers to drive successful project delivery. In addition to overseeing field execution, this role includes mentoring field electricians and developing future leaders within the organization. This is a long-term opportunity with a growing company focused on quality, safety, and disciplined execution. ResponsibilitiesField Execution & Oversight • Lead all field electrical operations from mobilization through final energization and turnover, • Review electrical drawings, one-lines, panel schedules, specifications, and submittals to identify discrepancies or constructability concerns, • Ensure installations comply with NEC requirements and local AHJ standards, • Direct crews in the installation of conduit systems, feeders, switchgear, panels, transformers, lighting, controls, and specialty systems, • Coordinate with utility providers for temporary power, permanent service, and inspectionsScheduling & Coordination, • Partner with the Project Manager to develop and manage the master schedule, • Maintain two-week look-ahead schedules specific to electrical sequencing, • Coordinate manpower, material deliveries, and equipment to meet schedule milestones, • Schedule and manage all required inspections with local authoritiesSafety & Quality, • Administer and enforce the project safety program, • Conduct regular safety meetings and job hazard analyses, • Maintain strict quality control in accordance with project documents and company standards, • Ensure proper testing, commissioning, and documentation prior to energization, • Maintain accurate as-built drawings throughout the projectLeadership & Communication, • Supervise and coordinate multi-level electrical crews and subcontractors, • Conduct weekly jobsite meetings focused on production, safety, and schedule, • Track and follow up on RFIs, submittals, and shop drawings, • Maintain daily reports and progress documentation, • Mentor and assist in the development of apprentices and junior supervisors Qualifications • 8+ years of commercial electrical construction experience, including ground-up projects, • Valid and current State Electrical Journeyman or Master License (REQUIRED), • Willingness to travel nationwide up to 85%, • Strong working knowledge of NEC and commercial electrical systems, • Strong Proven experience managing electrical installations for projects such as distribution centers, retail spaces, fueling stations, or similar facilities, • Experience coordinating inspections and utility requirements, • Ability to read and interpret electrical construction drawings and specifications, • Valid driver’s license and ability to meet company driving standards, • Ability to pass background and pre-employment drug screening, • Must attend in-person orientation and training at the Fort Worth, TX office for the first week after hire

Job DescriptionDescription: Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service. And, we want you to join our family! Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition. We value what matters most: • Pet Health: From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas., • Guest Delight: Our guests are the best (you'll see). We love to delight them with new products, services, and perks. Here's what you'll do on a daily basis... Sales Floor Operations: Is a constant presence on the sales floor helping guests. Is actively selling Tomlinson’s core products and working hard to always hit sales goals. • Spends the vast majority of shift on the sales floor:, • Building rapport with both guests., • Assuring that customer service and satisfaction exceeds our guests’ expectations, • Unloading shipments, rotate stock, assist in maintaining an inspection ready store, • Supports and advocates for company and store leadership initiatives, • Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter-free, and by making sure it is a warm and welcoming place to shop., • Attends all required store meetings and trainings.Requirements:, • Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for guests. This is an active role which requires you to be on your feet for the majority of your shift., • Work a flexible schedule including evenings and weekends.

Job Description Who We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. Role Overview We are seeking experienced Electrical Apprentices / Tradesmen to support our commercial electrical construction projects nationwide. This position is intended for electricians with heavy commercial experience who are building toward Journeyman qualifications but do not currently hold a Journeyman license. Candidates should possess strong tools-in-hand capability, solid installation knowledge, and the ability to contribute meaningfully to production under the direction of a licensed Journeyman or Working Foreman. This is not an entry-level apprenticeship role. This position is designed for developing electricians who perform at a high production level in commercial construction environments while continuing to grow within the trade. This is a long-term traveling opportunity within a performance-driven organization focused on safety, execution, and accountability. Responsibilities Commercial Installation & Production • Perform commercial electrical installations in accordance with project drawings, specifications, and NEC requirements, • Install and support conduit systems (EMT, rigid, PVC), feeder pulls, device installation, lighting systems, and commercial power distribution components, • Assist with panel terminations, transformers, and switchgear installation under supervision, • Work directly under licensed Journeymen and Foremen to support daily field execution, • Maintain organized work areas and material control, • Follow all OSHA, company, and site-specific safety requirements, • 8,000–9,000 (or more) documented work hours in commercial electrical construction (approximately 5 or more years of full-time trade experience), • Experience in heavy commercial environments, including ground-up construction preferred, • Active Apprentice license required, • Demonstrated experience in conduit installation (EMT, rigid, PVC), feeder pulls, lighting systems, and commercial power distribution components, • Ability to read and interpret electrical drawings, one-lines, and specifications with minimal supervision, • Ability to pass background screening and pre-employment drug testing to meet company policy, • Must provide two valid forms of U.S. Government Issued identification for employment eligibility, • This is a nationwide traveling position requiring up to 85% travel throughout the year, • Candidates must be able to commit to extended out-of-town assignments based on project schedules; return home opportunities may occur depending on project timing and coordination with field leadership, • When assigned to travel, employees receive weekly per diem, mileage reimbursement (as applicable), and compensated travel time, • Initial orientation and training will take place in Fort Worth, TX (required) Compensation and Benefits • 10 Paid Holidays, • Flexible Time Off, • 401(k) Company Match, • Health, Dental, and Vision Insurance, • HSA and FSA, • Disability & Occupational Accident Insurance, • Company-Paid Life Insurance Policy, • Employee Assistance Program (EAP), • World-class paid training program for you to learn the skills for long term career success.

Senior Account Executive, Enterprise (New Logo). CloudBees is looking for an Enterprise Account Executive in the West or Central time zones to join the CloudBees sales organization. Gain the trust of engineers, senior IT and business executives within key accounts and create long-term partnerships.

ABOUT THE JOB: The Manager, Customer Success is a highly execution-focused leader responsible for driving the day-to-day performance of Tapcheck’s Customer Success organization. This leader acts as the operational right hand to the Director of Customer Success, ensuring the team consistently delivers strong customer outcomes across onboarding, adoption, retention, and expansion. This role is focused on team leadership, coaching, and operational excellence. The Manager will lead Customer Success Managers and Onboarding Managers, ensuring programs already in place are executed consistently and effectively while continuously improving team performance through data, coaching, and process optimization. This role is a huge builder Success in this role means leading a high-performing, utilizing and tracking data, metrics-driven CS team that delivers strong customer adoption, retention, and revenue outcomes while maintaining an exceptional customer experience. Demonstrated builder mindset with experience improving or scaling Customer Success programs, playbooks, or systems in growing organizations. This leader will also help evolve Tapcheck’s Customer Success motion by introducing scalable 1-to-many engagement strategies, leveraging automation and AI-driven insights to increase customer impact while maintaining operational efficiency. This role offers both a remote and hybrid option. Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week. Those residing beyond this radius may be considered for a fully remote arrangement, depending on experience and business needs. What You’ll Do: Team Leadership & Execution * Manage and develop a team of Customer Success Managers and Onboarding Managers responsible for onboarding, adoption, retention, and expansion across Tapcheck’s customer base. Serve as the day-to-day leader of the CS organization, ensuring consistent execution across customer engagement, account management, and lifecycle programs. * Coach team members on customer strategy, risk management, and expansion opportunities to improve retention and revenue performance. * Partner closely with the Director of Customer Success to execute CS strategy and operational priorities. Customer Outcomes & Portfolio Performance * Ensure the CS team consistently drives strong customer adoption, activation, and long-term value realization. * Monitor and manage key customer success metrics including GRR, NRR, product adoption, employee activation, and churn risk. * Support the team in identifying and mitigating at-risk accounts while driving expansion opportunities within existing customers. * Guide CSMs in delivering effective customer engagement strategies including QBRs, success planning, and value-driven conversations. Onboarding & Time-to-Value * Oversee Onboarding Managers responsible for customer launches, ensuring smooth implementation and fast time-to-value. * Support the team in managing complex customer launches, including integrations, payroll configurations, and data validation. Improve operational consistency across onboarding workflows and launch readiness. Operational Excellence * Drive strong execution of existing Customer Success playbooks across onboarding, adoption, retention, and expansion. * Ensure the team leverages dashboards, health scores, and customer data to prioritize engagement and mitigate risk. * Improve internal processes that help the CS team operate more efficiently and deliver consistent customer outcomes. Maintain strong cross-functional collaboration with Sales, Product, Support, and Operations to resolve customer challenges and improve the customer experience. What You’ll Bring: * 6–8+ years of experience in Customer Success, Account Management, or post-sales roles in SaaS or fintech environments. * 2–4+ years of experience managing and developing Customer Success or account management teams. * Experience operating in high-growth startup environments. Skills (Must Haves) * Proven ability to drive customer adoption, retention, and expansion through strong team leadership and execution. * Experience managing CS metrics including GRR, NRR, adoption, churn risk, and portfolio performance. * Strong coaching and leadership skills with experience developing high-performing Customer Success teams. * Highly organized operator who can manage multiple priorities and ensure strong operational discipline across the team. * Comfortable working cross-functionally with Sales, Product, Support, Operations, and RevOps to deliver strong customer outcomes. * Highly data-driven operator with strong analytical skills and the ability to translate customer usage data, engagement trends, and performance metrics into actionable insights for the team. * Experience leveraging CS platforms, analytics tools, and automation to manage customer health, forecast retention, and identify expansion opportunities. * Comfortable building and using dashboards, KPIs, and reporting frameworks to drive team accountability and improve customer outcomes. Leadership Traits * High ownership mentality with the ability to drive accountability across a team. * Strong communicator who can influence internally and represent the voice of the customer. * Thrives in fast-paced, high-growth environments with evolving priorities. At this time, Tapcheck does not provide sponsorship for employment-based visas (e.g., H-b, L-1, TN, etc.). Therefore, candidates must already possess the right to work in the United States without the need for employment-based visa sponsorship now or in the future. This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, OR, OH, PA, RI, SC, TX, UT, VA, WA, WI. About Tapcheck: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. How We Get Things Done: Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. * Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. * Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. * Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. * Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. Why Join Tapcheck? * Competitive base * Flexible Time Off * Health Insurance * Dental Insurance * Vision Insurance * 401K Match Compensation: $140-150K + Bonus. The actual base salary will depend on numerous factors such as: location, experience, training, knowledge. and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Equal Employment Opportunity Policy Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Mission The real estate industry is fracturing. High-producing teams and independent brokerages are carrying too much overhead. They are looking for an exit strategy from legacy franchise models. The Houston Properties Team, part of the Real Edge Network, is capitalizing on this shift. We are not looking to recruit to our team. We are looking to attract teams & high-leverage multipliers into the Real Brokerage ecosystem to develop a like-minded network of business associates who share best practices and opportunities. Your mission is to systematically identify leaders and help them understand the ideas of a new ownership model that benefits their clients, their teams and business profitability. What You Will Do First, you will execute a modern, tech-forward inbound strategy. We don't do traditional cold calling or grind through dead lists. Instead, you will leverage AI tools, modern workflows, and data enrichment to intelligently identify true multipliers—mega-teams, independent brokerages, and influential agents looking for a better way to do business. Second, you will lead high-level consultative appointments. You will sit peer-to-peer with these top producers, helping them analyze their current models and demonstrating how the Real Brokerage ecosystem can dramatically improve their bottom line and agent success. Who You Are You are a senior-level growth operator. You are likely a former Team Leader or Director of Grown from existing real estate brands. You know how to read a P&L. You know the exact financial pain points a team leader faces when they do $50 million in volume but keep a fraction of their profit. You are highly fluent in modern technology. You don't need to be a software engineer, but you must be comfortable leveraging AI tools, CRMs, and automated workflows to initiate conversations at scale and filter out the noise. You operate without ego, you despise high-pressure sales tactics, and you understand that wealthy agents require a sophisticated, peer-to-peer consultation. The Deal We offer base stability paired with the infrastructure to build a massive, insulated wealth asset. You will receive a competitive base compensation from HPT. This removes the pressure of the daily grind and allows you to focus purely on high-leverage, strategic conversations. More importantly, you will attract these leaders in your and our name. You will be actively building your and our five-tier network. As your direct frontline brings in their own agents, you will capture recurring revenue based on thousands of micro-transactions. You will build a scalable, sellable asset that you actually own. ABOUT THE HOUSTON PROPERTIES TEAM Ranked Houston’s #1 boutique real-estate team with $2 B+ sales and 1,000 + five-star Google reviews, our purpose is simple: Empowering people to make wise decisions—at home and at work. Our core values drive everything we do: • Accountable: We do what we say, and we stand behind it., • Caring: We treat every client and teammate like they matter — because they do., • Coachable: Feedback helps us grow., • Transparent: We value honesty, not spin., • Knowledgeable: We invest in learning to better serve others. How to Jump the Queue If you’ve read this far, you’re the detail-oriented strategic thinker we are looking for. Thank you. You can apply through this portal, but the system is designed to automatically filter candidates based on rigid criteria (like holding an active real estate license). If you want to bypass the standard HR process and go straight to the top, here is the inside track: Bypass this system entirely and pitch directly to our Team Leader, Bob. His contact info is not listed here - you will need to use your resourcefulness to find his direct email or cell phone. Your Mission: Bob is a High D/I on the DISC profile. His focus right now is scaling the Real Edge Network to 3,000+ agents. • Review these resources: ___, ___ and the ___., • Formulate your strategic thesis: How would you map out an 18-month growth runway to reach the far right tab of the calculator, leveraging modern inbound marketing, network effects, and technology instead of relying on traditional cold calling?

About Us: Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements ___! This role in one paragraph: Be the voice of the customer for an entire industry at Zeitview. You will be Zeitview's resident expert for one of our target verticals -- solar, wind, electric utilities, oil & gas, or commercial properties. You own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth. You run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements that our platform product managers and engineering teams can execute against. You are responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies. You should be growth focused. You will not just iterate on our existing product/service offerings but propose business cases and GTM for expanding our offerings. You do not own the product backlog or ship software directly, you own the "what" and "why," then work with solutions-side PMs to negotiate the "how" and "when." What you'll actually do in the first 6 months: • Define what "success" looks like for your vertical in terms that connect to revenue, retention, and customer outcomes, not just feature delivery, • Embed with 3–5 strategic accounts in your vertical. Not to sell, but to understand their inspection workflows, pain points, and decision-making structures deeply enough to write requirements they'd recognize as their own, • Run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical, • Negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence, not volume, • Write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide, • Build internal credibility as the person who knows your industry better than anyone else in the building This role is NOT: • A platform-building role. You will not own a product backlog, write technical specs, or ship software with engineers day-to-day. If that's what you're looking for, see our Senior Product Manager - Asset Insights posting., • A pure strategy role, with no customer contact. You will be on calls with enterprise clients regularly. You will travel to sites. You will see the physical infrastructure your product serves., • A people management role. You will coordinate across functions and informally guide others, but you will not have direct reports. Requirements: • Bachelor's degree (or higher) in a science, technology, or related field, or equivalent work experience, • 8+ years of professional experience, with 5+ years in product management, solutions consulting, technical sales, or a comparable customer-facing role in enterprise software, • Deep domain expertise in at least one of: solar energy, wind energy, commercial properties, and in particular electric utilities, oil & gas. "Deep" means you can walk onto a customer site and understand what you're looking at: the assets, the inspection workflows, the regulatory context, and the business model. Candidates without direct industry experience will not be considered., • You have a track record of building trusted relationships with enterprise customers and converting those relationships into product insight, not just feature requests, but an understanding of underlying needs, • You can run structured discovery and synthesize qualitative and quantitative inputs into a prioritized problem set that other teams can act on, • You have commercial acumen: you understand how product decisions connect to pipeline, deal size, retention, and competitive positioning in your vertical, • Exceptional communication skills. You can present to a customer's VP of Asset Management on Monday and translate that conversation into a product brief for solutions PMs and Engineering on Tuesday, • Willingness to travel to customer sites and inspection locations Strongly preferred: These will move you to the top: • Direct industry experience. You've worked in the industry, not just sold to it, • Experience working with operational or service delivery teams (field inspection, drone operations, or similar), • Experience with geospatial data, remote sensing, or asset management platforms, • Familiarity with AI/ML-powered products, enough to assess where these capabilities address real vertical problems vs. where they're a distraction, • Experience with go-to-market strategy: product launches, positioning, pricing, or vertical-specific marketing, • Experience in mobile application development What’s Included: • Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!, • Competitive base salary, annual bonus and stock options, • Your choice of multiple medical insurance plans, including options with an HSA and 100% coverage of the premium for yourself and your dependents, • Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health, • Autonomy and upward mobility, • Diverse, equitable, and inclusive culture: a place where your voice matters This role has a base salary range of $160,000 - $180,000 USD, plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience, skills, and location within USA. Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for a product manager for Veeva Labs. Veeva Labs builds innovative applications for Veeva’s own use and for Veeva’s customers. When Veeva has a strategic need for an application better or different than what we see on the market, we work with Veeva’s executive leadership to build it. It’s a special opportunity to build products to the highest standards, with the rewards of building applications that are loved by their users. We also frequently pioneer new technologies and architectures, later used across Veeva. This role has a preference for candidates based in the Pacific or Mountain Time Zones. \n What You'll Do • Design innovative product features across domains and business processes, • Author high-quality design specifications within an agile methodology, • Prioritize feature development based on strategic initiatives, customer requirements, and internal technical needs, • Interact with customers, services, market owners, and sales to understand business needs, • Interact with engineering and QA teams to drive high-quality product feature implementation Requirements • 5+ years in a business analyst or product management role, • Ability to work independently in a dynamic environment, with little direct supervision, • Strong analytic skills: able to develop and test hypotheses from user behavior and other data, • Strong communication skills: written, verbal, and formal presentation, • Technical skills to translate business requirements into terms that developers can understand Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $75,000 - $165,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Benefits: • Bonus based on performance, • Paid time off, • Training & development Pay: $70,000-$90,000 per year with Incentives Location: Jersey City Homewatch CareGivers is seeking a Business Developer - Sales to join our value-driven team in Jersey City. We provide personalized in-home care to support our clients’ unique needs, and we're looking for someone who shares our dedication to making a difference. What We Offer: • Paid Time Off, • Competitive Pay and Commissions, • Competitive Incentives and Yearly Bonus, • Positive Workplace and Supportive Team, • Access to Online Learning University for Ongoing Training, • Meaningful Work and the Ability to Make an Impact What You’ll Do: * Sales Management: Oversee daily sales efforts and develop strategic field sales plans to meet or exceed growth targets. Identify, evaluate, and prioritize potential referral sources within the agency’s territory and surrounding area. Establish and maintain professional relationships with all referral sources, including but not limited to hospitals, independent living facilities, assisted living facilities, sub-acute rehabilitation facilities, skilled nursing facilities, skilled home health care agencies, hospice providers, and physicians/nurse practitioners. Promote brand awareness through referral source contacts, trade shows, conferences, and community education efforts * Relationship Building: Identify and prioritize potential accounts, establish professional relationships with referral sources (hospitals, living facilities, physicians, etc.), and maintain brand awareness through community education and events * In-Depth Knowledge: Demonstrate comprehensive knowledge of our agency’s vision, mission, values, services, and unique offerings. * Professional Representation: Always represent Homewatch CareGivers professionally and responsively * Collaboration: Work effectively with management and staff, maintain high standards of customer service, and prepare weekly marketing/sales activity reports * Growth Meetings: Attend weekly growth meetings to review metrics and adjust strategies as needed What You Bring: • Bachelor’s degree in Healthcare Management, Marketing, Business Development, or equivalent., • 2+ years of Sales experience in Healthcare or Home Care Industry, • Knowledge of the local market of Jersey City, • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, or similar software tools), • Effective verbal, written, and public speaking communication skills, • Ability to problem-solve and work independently, • Excellent time-management, • Willingness to travel locally to meet with professional referral sources, • Valid Driver’s License and insured car for job-related travel Join Our Team: At Homewatch CareGivers, we believe in a holistic and person-directed approach to care, valuing the whole person and involving them in their own care. We understand that a happy, valued, and well-equipped team is essential to enriching the lives of our clients. If you're ready to step into a meaningful career, apply today! Flexible work from home options available. Compensation: $70,000.00 - $90,000.00 per year Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures. Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are, the more secure you feel in your daily work. This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Homewatch Caregivers Corporate.

R26_0005560|US This is a remote position for anyone currently living in the Unites States. This job will be centered in supporting NIQ’s enterprise deployment of Gainsight as the customer success platform—translating NIQ business processes into scalable Gainsight workflows, playbooks/CTAs, and executive reporting. Own partner execution with Gainsight PS, coordinate cross-functionally (IT, CS Ops, CSMs, Sales), and drive adoption. Key Responsibilities • Implementation leadership & vendor coordination: Own day-to-day delivery with Gainsight (scope, plan, milestones, RAID), including contract/PS coordination as needed., • Enterprise process design in Gainsight: Convert NIQ CS motions into Gainsight workflows—health scoring inputs, risk register logic, playbooks, and standardized operating rhythms., • Playbooks / CTAs / reporting: Define and configure CTAs, success plans, journeys (as applicable), dashboards, and exec reporting; align playbooks across teams to reduce manual burden., • Champion network & change management: Coordinate “client success champions” (regional/service-line representatives) to validate workflows, define best practices, and drive adoption/training., • Governance & enablement: Establish governance, documentation, admin standards, and partnership with training to support global scaling post-launch. Must-have Qualifications • Proven Gainsight enterprise deployment experience (preferably global/multi-region rollout), including implementation phases from discovery → configuration → go-live → scale., • Hands-on Gainsight administration (configuration, user/permission model, lifecycle management, reporting/dashboards)., • Cross-functional delivery leadership with IT/data, CS Ops, CSM teams, and Sales; ability to translate process into system configuration., • Prior work in large/complex enterprise deployments (multi-geo, multi-business unit) with phased MVP then scale approach., • Experience designing automated risk detection + operational response (alerts → CTAs → playbooks)., • Operator mindset: can turn complexity into working processes and system decisions., • Influence without authority: aligns regional leads and frontline teams on common playbooks. This role has a market-competitive salary with an anticipated base compensation of the following range: $132,000 - $150,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. • Comprehensive healthcare plan (medical, Rx, dental, and vision)., • Flexible spending accounts and a Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Flexible working environment, • Volunteer time off, • LinkedIn Learning About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: ___ | ___ | ___ | ___ Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the ___

As a Senior Product Manager, you will play a pivotal role in shaping the future of our product. The ideal candidate has worked in dynamic startup environments and is passionate about applying state-of-the-art AI research to real-world enterprise solutions. You will own the product roadmap, work closely with cross-functional teams, and drive the successful delivery of innovative solutions that meet the evolving needs of our customers. This role requires an understanding of automation/ AI technologies, market dynamics, and a customer-centric approach to product development. Your responsibilities: • Develop, manage, and communicate the product roadmap, ensuring it is aligned with customer needs, business goals, and the latest trends in automation and AI., • Define and execute the product strategy and vision, aligning it with the company’s overall objectives and market needs., • Oversee the entire product lifecycle, from ideation to launch to post-launch improvements., • Work closely with engineering, design, marketing, and sales teams to deliver high-quality products on time and within scope., • Define and track key product performance metrics. Use data to drive decisions, improve product features, and optimize the user experience., • Partner with marketing and sales teams to develop go-to-market strategies, including product positioning, messaging, and pricing., • Stay at the cutting edge of automation and AI advancements by conducting continuous market research, competitive analysis, and tracking industry trends to ensure our products remain competitive and innovative., • Utilize your previous experience working in high-growth, next-gen startups to bring agility, customer focus, and a strong execution mindset to the team., • Stay informed about the latest state-of-the-art research in large language models and apply these findings to develop intelligent, automated solutions that address complex enterprise challenges., • Bachelor’s degree in Computer Science, Engineering, Business, or a related field., • 5+ years of product management experience, with a strong focus on automation, SaaS, or AI-driven technologies., • Strong experience in automation technologies (RPA, workflow automation, etc.) with an understanding of how these solutions solve enterprise problems., • Demonstrated experience working in high-growth startups, particularly in the tech/AI space, with a keen understanding of agile development processes and startup challenges., • Ability to manage complex product roadmaps and prioritize features based on business needs, customer value, and technical feasibility., • Excellent communication and leadership skills, with the ability to influence stakeholders across various teams., • Strong technical acumen, with an ability to understand complex technical concepts and communicate them to non-technical stakeholders., • Remote Work & Culture: Enjoy the freedom to work from anywhere, whether it's the streets of Munich, the beauty of Innsbruck, or beyond. Join our vibrant, remote-first team., • Be among the first 50 to revolutionise industry standards. This is your chance to enter the big league and be part of the next unicorn., • Supercharge Your Career: Take on responsibility from day one, learn rapidly, and accelerate your professional growth., • Enjoy competitive salaries and equity options, ensuring your hard work pays off., • Gain access to top-tier advisors and investors in their fields.

Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business-to-business payments. We simplify the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers' accounts payable and procurement software. We are growing rapidly, processing billions of dollars annually, and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $75M in investment and is backed by investors including JP Morgan, Capital One, NBH Bank, Mendon Venture Partners, and Valley Bank. This is not a maintenance role. We are seeking a hands-on Sales Leader to hunt, sell, and close CFOs who will personally carry a quota, close deals, and simultaneously build, refine, and enforce the sales processes and training programs that will scale our team. You will be held accountable to specific metrics, and you will hold your team to the same standard. You will report directly to the CEO and will have high visibility and autonomy—but with that comes high accountability. We need someone who executes fast, documents everything, and drives results from day one. • Personally close 10-13 mid-market corporate accounts ($50M-$200M+ in AP spend) annually, • Run your own pipeline: prospecting, discovery, demos, proposals, and closes, • Lead by example—your team will see you in the trenches daily, • Create and maintain sales playbooks, scripts, objection handling guides, and enablement materials, • Implement structured onboarding: new hires are productive within 30 days with clear milestones, • Ensure team members are set up on existing systems (dialers, call recording, CRM workflows) within their first week, • Run weekly roleplay sessions and call reviews—no exceptions, • Deliver weekly metrics reports to leadership covering activity, conversion rates, and pipeline progression, • Hold weekly team meetings focused on: Metrics Review, Roleplay/Skills, and QA, • Ensure SDRs are booking 3-4 qualified meetings per week within 60 days of hire, • Track and report on: calls made, emails sent, conversations, meetings set, meetings held, opportunities created, proposals sent, and closes, • Identify underperformance early and address it directly—coaching or exiting within 90 days, • Ensure 100% of sales activities are logged in Salesforce—pipeline hygiene is non-negotiable, • Leverage existing tools (Salesforce, ZoomInfo, call recording, email automation) before requesting new ones, • Build dashboards and reports that provide real-time visibility into team and individual performance First 30 Days: • Complete onboarding with full product and process knowledge, • Audit existing team processes, tools, and pipeline, • Deliver first metrics report to CEO, • Begin personal prospecting and pipeline development First 60 Days: • Documented sales playbook and training materials in place, • Team fully utilizing existing systems with call recording reviews happening weekly, • Weekly metrics cadence established and consistently delivered, • Personal pipeline building toward quota First 90 Days: • SDRs hitting 3-4 qualified meetings per week, • First personal close or advanced-stage opportunity, • Clear performance trajectory for all team members with documented improvement plans where needed, • 5-10 years of B2B payments experience with verifiable quota attainment, • Track record of personally closing mid-market deals ($50M-$500M AP spend accounts), • Experience building sales processes and training programs from scratch—not just inheriting them, • Demonstrated history of managing SDR/AE teams to specific, measurable outcomes, • Advanced Salesforce proficiency—you can build reports, dashboards, and workflows yourself, • Comfortable in a fast-paced environment where you execute first and refine later, • A doer, not a delegator—you prefer to build it yourself before handing it off, • Metrics-obsessed—you track everything and make decisions based on data, • Process-driven—you document what works and hold people accountable to following it, • Direct communicator—you address issues immediately, not after they fester, • High urgency—you move fast, follow up relentlessly, and don't let things slip, • Resourceful—you leverage existing tools and systems before asking for new ones, • Thick-skinned—you thrive on direct feedback and give it in return, • Salesforce (advanced): pipeline management, reporting, dashboards, workflow automation, • Sales engagement tools: experience with dialers, call recording, email automation platforms, • ZoomInfo or similar prospecting tools, • Sales cycle management for 3-9 month complex B2B sales, • AI tools: you use AI daily for email drafting, research, training content, and productivity, • Direct access to CEO with high visibility and autonomy, • Opportunity to build and own the sales function at a high-growth company, • Competitive base salary plus uncapped commission, • Equity/stock options, • Medical, dental, and vision, • Flexible PTO This role is not for everyone. If you want to manage from a distance, wait for processes to be handed to you, or avoid personal accountability to a quota, this isn't the right fit. But if you're energized by building, closing, and leading by example—we want to talk to you. Compensation - $125k - $150 Base Salary (Uncapped Commission - OTE $225k-$250k) + Equity • If team targets are being met, there is potential for additional incentive.

Job Description Position Summary At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. The Fulfillment Team at UPLIFT Desk plays a key role in ensuring our customers receive high-quality products on time. We are currently looking for motivated, goal-driven Warehouse Fulfillment Associates to join our team. This role may involve working in various areas that support warehouse operations. Most positions are located in air-conditioned warehouse environments, providing a comfortable and efficient workspace. What You'll Bring * Able to stand, walk, bend, kneel, squat, reach, and navigate stairs throughout the shift; must also lift and carry up to 50 pounds * Comfortable using equipment such as dollies and carts to move products safely and efficiently * Must be at least 18 years old and able to read and understand basic English to follow safety guidelines and job instructions * Able to meet defined quality standards and productivity goals in a fast-paced environment * Eager to grow within the company by embracing opportunities for training, development, and added responsibilities Bonus Points For * Prior experience in a warehouse or distribution environment * Proficiency with Google Workspace tools (Docs, Sheets, etc.) * Quick learner with strong technical aptitude * Excellent organizational skills and keen attention to detail * Familiarity with shipping platforms such as FedEx, PaceJet, or similar What You’ll Do * Accurately pick customer orders using a pick sheet or voice-command headset * Load and unload products onto the conveyor line * Assemble and tape boxes for outgoing shipments * Prepare and ship both parcel and freight orders * Use PC-based software applications to process shipments * Receive, barcode, and stock warehouse inventory * Unload trucks using manual methods, pallet jacks, or forklifts * Secure shipments by stretch-wrapping and banding pallets * Perform general warehouse cleaning and assist with building/property maintenance tasks * Support other departments as needed with various warehouse-related duties Benefits * A merit-based environment that rewards growth and accomplishment regardless of seniority * Generous paid time off * 4% 401K company matching with instant vesting (after one year) * Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from) * Flexible spending account (FSA) for health care and child care costs * Company-paid & Supplementary Life Insurance; Long-term & Short-term disability * Free UPLIFT Desk (after one year) * 50% discount on all UPLIFT products * Free healthy (and not so healthy) snacks and drinks * On-the-job training and skills development * A supportive and engaging work culture that promotes healthy living Position Details * Compensation: $18/hr+ * Type: Full-time * Employee Status: Regular * Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week * Location: Austin, Texas About UPLIFT Desk As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees! UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies. Award winning UPLIFT Desk is loved globally! * Rated Best Standing Desk by New York Times Wirecutter 9 years in a row * Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk * Google reviews - 4.9 rating with thousands of reviews We value our environment: * We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year * Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses * We use sustainable materials in our products. Some examples are: * Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour * Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents * Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life Equal Opportunity Employer (EEO) UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status. To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes. #UPDHP

Job Description Position Summary At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. The Supply team at UPLIFT Desk is responsible for the on-time delivery of quality products to our customers. Due to rapidly expanding volume, we are seeking a highly motivated and goal-oriented Receiving & Support Associate. The primary focus of this role is receiving and general warehouse labor. Receiving Associates report to the Support Supervisor and work closely with the forklift team, line restockers, and production team. The main warehouse is located on Ferguson Ln; however, travel to other local warehouse locations may be required as business needs arise. What You'll Bring * Able to stand, walk, push, pull, bend, kneel, squat, reach, and lift up to 50 pounds * Use equipment such as dollies and carts to move products around the warehouse. Push up to 60 pounds. * Must be 18 years or older with ability to understand all safety guidelines and job requirements * Adhere to defined quality and fulfillment production standards * Commitment to following safety protocols to keep yourself and your team members safe (protective gear provided) Bonus Points For * Previous warehouse experience * Forklift experience or certification * Strong organizational and time management skills * Ability to handle multiple tasks and shifting priorities * Reliable and able to work well in a team environment What You’ll Do * Unload incoming trucks using manual labor, pallet jacks, or forklifts * Wrap, band, and organize pallets * Handle materials and assist with rework as needed * Maintain cleanliness of parking lot areas and assist with general warehouse setup * Help maintain yard areas and overall warehouse organization * Keep warehouse spaces clean and organized * Move and stage materials to support production and restocking * Assist other teams (pick/pack, parcel, freight) as needed * Travel to nearby warehouse locations when support as required * Communicate updates, issues, and improvement ideas to your supervisor Benefits * A merit-based environment that rewards growth and accomplishment regardless of seniority * Generous paid time off * 4% 401K company matching with instant vesting (after one year) * Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from) * Flexible spending account (FSA) for health care and child care costs * Company-paid & Supplementary Life Insurance; Long-term & Short-term disability * Free UPLIFT Desk (after one year) * 50% discount on all UPLIFT products * Free healthy (and not so healthy) snacks and drinks * On-the-job training and skills development * A supportive and engaging work culture that promotes healthy living Position Details * Compensation: $18/hr * Type: Full-time * Employee Status: Regular * Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week (Overtime Available) * Location: Austin, Texas About UPLIFT Desk As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees! UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies. Award winning UPLIFT Desk is loved globally! * Rated Best Standing Desk by New York Times Wirecutter 9 years in a row * Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk * Google reviews - 4.9 rating with thousands of reviews We value our environment: * We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year * Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses * We use sustainable materials in our products. Some examples are: * Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour * Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents * Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life Equal Opportunity Employer (EEO) UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status. To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes. #UPDHP

Working at Goosehead We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you. Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Principal Duties and Responsibilities • The primary responsibility of an Account Executive is to build a book of business through:, • Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry., • Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk. Compensation Summary The Account Executive position has a first-year average on-target earnings of $100,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus. Licensing, Training, and Position Requirements: • Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license, • This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date, • Account Executives are equipped with extensive training in salesforce.com, sales process management, business development and more, no previous experience is required., • Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership. Benefits Summary • Comprehensive health, vision, disability, life, and dental insurance programs, • 401K Matching Plan, • Employee Stock Purchase Plan, • Paid holidays, vacation, and sick leave Experience and Education • Bachelor’s degree, 3.0 GPA preferred., • Passing the state licensing exam, once hired, • Legally authorized to work the United States Preferred Skills, Abilities, Soft Skill Factors • Exceptional written and verbal communication, • Experience in a fast-paced work environment, • B2B or B2C sales experience or related college major, • Competitive attitude, • Networking abilities, • Entrepreneurial spirit, • Problem-solving mentality, • Self-motivated, proactive, and ready to take initiative, • Strong time management, • Strong attention to detail and organization, • Results-driven and committed to continuous improvement, • High integrity and honest communication Equal Employment Opportunity Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. To learn more about our job opportunities, apply here. We look forward to speaking with you!

Working at Goosehead We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you. Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Principal Duties and Responsibilities • The primary responsibility of an Account Executive is to build a book of business through:, • Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry., • Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk. Compensation Summary The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus. Licensing, Training, and Position Requirements: • Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license, • This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date, • Account Executives are equipped with extensive training in salesforce.com, sales process management, business development and more, no previous experience is required., • Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership. Benefits Summary • Comprehensive health, vision, disability, life, and dental insurance programs, • 401K Matching Plan, • Employee Stock Purchase Plan, • Paid holidays, vacation, and sick leave Experience and Education • Bachelor’s degree, 3.0 GPA preferred., • Passing the state licensing exam, once hired, • Legally authorized to work the United States Preferred Skills, Abilities, Soft Skill Factors • Exceptional written and verbal communication, • Experience in a fast-paced work environment, • B2B or B2C sales experience or related college major, • Competitive attitude, • Networking abilities, • Entrepreneurial spirit, • Problem-solving mentality, • Self-motivated, proactive, and ready to take initiative, • Strong time management, • Strong attention to detail and organization, • Results-driven and committed to continuous improvement, • High integrity and honest communication Equal Employment Opportunity Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. To learn more about our job opportunities, apply here. We look forward to speaking with you!

At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us. About the Position Are you ready to take the next step in your software sales career? If you have 1-2 years of outbound sales experience and want to move into full-cycle software selling, we've built a path just for you. If you want a true pathway into Software Account Management, you will want to take a close look at this role. We’re launching a 6‑Month Software Acceleration Program designed to identify, develop, and evaluate high‑potential talent for our Software Account Management (SAM) team. This is your chance to transition from prospecting to really closing roles. What You’ll Do • Drive outbound prospecting to build qualified pipeline, • Execute multi-channel outreach (phone, email, social), • Learn our platform and sales motion through hands on coaching, • Build the skills needed for full cycle software selling, • You’ll be immersed in real SaaS sales strategy—not just booking meetings Who You Are This program is ideal for candidates who have: • 1–2 years of outbound sales experience (SaaS preferred), • Associate's degree or equivalent experience, • Strong communicator with confidence driving conversations, • Passion for software and helping independent SMB’s compete against the giants, • Motivated, coachable, competitive, and ready to grow, • Interested in progressing into software account management and closing deals Your Path Forward At the end of the 6‑month program: 🌟 High performers → Software Account Representative (SAR) 🚀 Top performers → Considered for Senior SAR 📈 You control your trajectory Why This Program Is Different • Clear pathway into full‑cycle software sales, • Competitive compensation (base + incentive), • Hands‑on mentorship and professional development, • A modern sales organization with real career progression This isn’t an entry‑level role—it's a launchpad. 👉 Ready to accelerate your software sales career? Apply now. What We Offer Life requires balance. So we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not. • Medical, dental, and vision plans, plus a wellness program with added incentives, • 401(k) savings plan with company match and employee stock purchase plan, • Continuing education benefits with tuition assistance programs, • Paid time off including holidays, vacation, sick, personal, and year-end close Who We Are At ___, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Thryv Core Values: • Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine., • Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask., • Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place., • Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career., • DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done)., • Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity., • Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment. The estimated on-target earnings (OTE) for this role, which includes hourly rate and incentives, is $79,200 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team & opportunity What’s so great about working on Calendly’s Engineering team? We make things possible for our customers through innovation. Why do we need you? Well, we are looking for a QA Engineer III who will bring experience testing consumer SaaS applications in an Agile environment. You will report to a QA Engineering Manager and will be responsible for testing new features and functionality within the Calendly platform. A day in the life of a QA Engineer at Calendly At Calendly, we strive to think it, build it, ship it—delivering great features to our customers as fast as possible while ensuring the highest quality user experience. As a QAE, you will work closely with Development Engineers and Product Managers. This includes helping define user stories and refine acceptance criteria as well as testing new features and creating automated tests. Our ideal candidates are analytical with a keen eye for detail and obsession over quality. Top candidates will have experience using continuous integration, deployment, testing, and delivery strategies. This role will be responsible for logging and monitoring errors, and testing performance and load-time. You’ll have the opportunity to design testing strategies in a service-oriented architecture for large scale projects including unit tests, API tests, and functional/GUI tests. On a typical day, you will be working on: • Analyze product requirements and architect test plans, • Contribute in team sprint planning meetings, • Write, validate and execute test cases, • Track defects and provide quality metrics, • Collaborate with SDETs and other engineers on test strategies, • Take ownership of and champion quality in areas of focus, • Promote to the entire organization how important it is to ship high-quality / low-defect code What do we need from you? • 4+ years of experience testing web applications, • Experience testing a SaaS product with a strong focus on quality throughout the entire software development cycle, • Experience testing in a service-oriented architecture, • Understanding of web application architecture and troubleshooting, • Exposure to one or more automation testing tools (e.g. Cypress, WebDriver, Playwright), • Experience with Git or other source control systems, • Experience with one or more scripting languages (e.g. Javascript, Python), • Working knowledge of CI/CD tools like Jenkins, Buildkite (or other similar tools), • Experience validating API services using tools such as Postman, • Experience with Agile development methodology (e.g. Scrum), • Experience mentoring and guiding other Engineers in testing best practices, • Excellent problem-solving skills, a love for technical challenges, and a willingness to learn, • Impeccable time management skills and an ability to self-direct, • Phenomenal written and verbal communication skills, • Availability for participation in an on-call rotation, ensuring timely and effective responses to critical production issues outside of regular working hours., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Tier 1 Salary Hiring Range $139,071 - $168,521 USD Tier 2 Salary Hiring Range $127,482 - $154,478 USD Tier 3 Salary Hiring Range $115,892 - $140,434 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

The Opportunity The Senior QA Engineer role will be a part of a lean, nimble, full stack powerful engineering team. We value simplicity in both our code and our UI. We don’t believe in bloated teams or overly architected solutions; we opt for small, nimble players that work well together, iterates fast and achieves more as a high-powered team. Since we’re a small team, you’ll have the opportunity to work on virtually all aspects of the software and have a direct and immediate impact! This role will advance our cutting-edge data search engine and social profiling platform. You will be at the core of every new feature, every product decision, and every touch point of our users. If you are a problem solver and enjoy diving in and ensuring the best possible product quality, then this is the perfect opportunity for you. About Seamless Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work and LinkedIn’s Top 50 Tech Startups 2020. The Seamless Family We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive off of continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of Seamless every day. Duties / Responsibilities (your role): • Lead building quality attributes and requirements for testing. May provide technical assistance, • Creating and maintaining existing automation and test scripts in Java and Selenium to support large-scale web applications and chrome extension running complex architecture and business logic, • Creating testing strategies for ensuring application stability The Skill Set: • 5+ years experience supporting and testing highly-available, scalable and modern web applications and chrome extension using the Agile Methodologies (Scrum/Kanban), • Value, autonomy and ownership of your work, • Experience supporting/testing Chrome extensions, • Integration testing with 3rd parties, such as CRMs (Salesforce, Hubspot, etc), • Experience testing APIs, • Testing and automating full feature releases, relatively unsupervised, • Self-motivated QA engineer with the ability to work well with a small team of highly-driven / entrepreneurial Developers and Data Analysts, • Experience with Complex Manual Testing, • Ability to continuously track/identify bugs and build/maintain QA Trackers for testing, • Deep experience supporting/testing design, development, and implementation of scalable and performant web services., • Solve complex near real-time web engineering problems, focusing on quality assurance, • Passion for supporting and driving technologies that have the power to positively impact millions, • Willingness to go beyond the standard “9-5” when needed. We love what we do, and sometimes find ourselves working nights or weekends to get the job done, • Possess innate passion for coding, software development, and big data! Strongly Preferred: • Performance Testing, • Experience with Data Analysis, • Industry (SaaS/Computer Software) experience Role Breakdown: • 50% Automation Testing, • 50% Manual Creation Since 2015, ___ has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. * Co-architect and co-build production AI agents with customer engineering teams * Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations * Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows * Advise customers post-sale on architecture, best practices, and roadmap-level decisions * Run technical demos, trainings, and workshops for developer audiences * Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers * Occasionally contribute code upstream when it meaningfully improves customer outcomes * 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up * Strong Python, JavaScript and systems fundamentals * Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling * Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations * Can explain technical tradeoffs clearly and build trust with developer audiences * Take responsibility for outcomes, not just recommendations * Have a bias toward action and enjoy figuring things out as you go * Are excited about operating AI agents in production, not just building demos * You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks * Worked with LLM evaluation, observability, or guardrails * Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts * Have shipped and operated production software and are comfortable owning systems under real-world constraints We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual OTE range: $150,000–$250,000 USD

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Retail Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re ___ to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA ___ two years earlier, ___ for the ICIJ, and are ___ to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy ___ recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at ___ and follow us on ___. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Your primary mission is to embed Neo4j’s Graph Database & Analytics technology into the "Large Scale Transformation" practices of these firms. You will focus on driving high-value influence sell-to and and co-sell revenue by positioning Neo4j as the foundational layer for GSI offerings. This role requires a sophisticated navigator of GSI matrix organizations who can build deep relationships with Practice Leads, Partners, and Solution Architects and is enhanced through the over 1,700 current customers including 84% of the Fortune 100 including all of North America's top 20 banking institutions, 7/10 of the largest retail companies, 8/10 of the largest automotive and manufacturing companies, 7/10 of the largest Media & Telecommunications organizations, 8/10 largest Healthcare/ Insurance companies. The position will report to the RVP of Channel & Alliances for the Americas. • Strategic GSI Orchestration: Develop and execute multi-year business plans with assigned GSIs, focusing on practice build-outs (Data & AI) and center-of-excellence (CoE) integration., • Revenue & Pipeline Generation: Drive sourced and influenced ARR through GSI-led digital transformation projects. Align with Neo4j field sales to ensure seamless co-selling execution., • Practice Development: Work with GSI technical and business leaders to create Neo4j-based "repeatable solutions" or industry-specific "IP" (e.g., Supply Chain Resilience or Anti-Money Laundering frameworks)., • Executive Relationship Management: Build and maintain high-level relationships with GSI Partners and Managing Directors to ensure Neo4j is top-of-mind for large-scale RFP responses., • Enablement & Evangelism: Lead large-scale training initiatives and certification drives within the GSI’s developer and consultant communities to ensure delivery excellence., • Joint Go-to-Market (GTM): Collaborate with Partner Marketing to execute high-impact co-marketing activities, including executive roundtables and industry-specific webinars., • Governance: Conduct Quarterly Business Reviews (QBRs) to track KPIs, pipeline health, and technical certification progress., • Internal Alignment: Serve as the GSI subject matter expert for Neo4j’s internal sales and product teams, providing feedback on market trends and GSI-specific requirements., • Education: BA/BS degree required., • Experience: 10+ years of experience in Alliances or Channel Sales, with at least 5 years specifically managing Global Systems Integrators (GSIs) in the enterprise software space., • Proven Track Record: Demonstrated success in exceeding $10M+ influenced/sourced revenue targets through GSI partners., • GSI Domain Expertise: Deep understanding of the "GSI Business Model"—how they sell, how they are compensated, and how to navigate their internal hierarchies., • Subject Matter Knowledge: Strong familiarity with the Data & AI ecosystem (Graph databases, GenAI, and Vector Search) is highly preferred., • Sales Rigor: Experience with enterprise sales methodologies (e.g., MEDDPICC, Challenger) and a history of building "Business Champions" within partner organizations., • Communication Excellence: Exceptional executive presence; ability to articulate complex technical value propositions to non-technical business leaders., • Strategic Thinking: Ability to map GSI capabilities to Neo4j solutions to create high-margin services opportunities for the partner., • Travel: Willingness to travel (approx. 30-40%) to partner sites and industry events The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual Base Salary Range for This Role $230,000 - $270,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. • Neo4j is one of the fastest-scaling technology companies in this industry. It ___ in annual recurring revenue (ARR), doubling its ARR ___, • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history., • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include ___, ___, ___, ___, ___, ___, ___, ___, ___, ___, and ___., • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success., • Countless ___. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform., • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers., • Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. ___ shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the___ to understand how we will handle the personal data that you provide. More information at___.

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. ***Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

FOIA Disclosure Product Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a FOIA Disclosure Product Manager to join our team supporting the IT mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing product management and product marketing tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: • Drive the SecureRelease product and business-planning process across cross-functional teams of the company, • Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective, • Assess current competitor offerings, seeking opportunities for differentiation, • Analyze product requirements and develop appropriate programs to ensure they’re successfully achieved, • Develop, implement, and maintain production timelines across multiple departments, • Drive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch, • Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI, • Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans, • Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization, • Develop product positioning and messaging that differentiates Deloitte and its features across primary market segments, • Manage and deliver Release Notes, • Schedule walkthroughs, • Manage client notifications, • Schedule product deployment, • Manage the feature requests queue and priorities Qualifications: • Bachelor’s degree in product design or engineering, • Strong experience in a dynamic product management role, • Proven experience overseeing all elements of the product development lifecycle, • Highly effective cross-functional team management, • Previous experience delivering finely-tuned product marketing strategies, • Exceptional writing and editing skills combined with strong presentation and public speaking skills Ideally, you will also have: • Master’s degree in product design or engineering, • Previous software and web development experience, • Proven experience working as a product developer in a non-managerial role Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. • Health, Dental, and Vision, • Life Insurance, • 401k, • Flexible Spending Account (Health, Dependent Care, and Commuter), • Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: ___ or contact: Email: ___sklfsd #CJ$116,480 - $158,080 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company. Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries. Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion. This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry. Objective: The Customer Success Representative is responsible for providing world class customer service to our Medical Devices customers and Field Sales Agents. Primary to ensuring success in this role, the agent will be responsible for the timely and successful handling of inbound calls and all electronic inquiries coming in via email, e-fax, and web orders and supporting order requests. The Customer Success Representative may act as a liaison with other departments for account maintenance, and other customer needs. Central to this position, the agent is expected to maintain positive & productive customer centric relationships as well as proactively provide timely and effective communications to all internal partners and external customers. Necessary Duties and Responsibilities include the following: • Conducts oneself in a manner which ensures compliance with all standard operating procedures, policies, and guidelines encompassed under the company policies and guidelines., • Process requests received from customers and the sales teams including orders, returns, product pricing inquiries, and general customer account questions., • Respond to inquiries from customers regarding status of orders and returns, availability of products and questions about our product portfolio., • Create and maintain cases in Salesforce for all service-related activities (orders, complaints, etc) ensuring timely and accurate resolution., • Communicates with internal counterparts across the organization in such areas as Finance, Customer Master, Post Market Surveillance, Shipping/Warehouse, and the Sales team., • Facilitates the returned goods process for all order types as needed., • Responsible for timely processing of order requests for Flash Program, Direct Sale, Warranty, and Consignment Billing with replenishment. Minimum Qualifications: • Minimum of 3-5 years Customer Service experience (preferably in the medical device or pharmaceutical industry) including a fast-paced call center environment, • Proficiency in MS Office tools (Outlook, Excel, Word)., • Experience or Proficiency in Salesforce and SAP strongly recommended., • Ability to develop, strengthen, and maintain partnerships with others inside or outside the organization, who can provide information, assistance, and support., • Intuitive customer focused mindset coupled with an enthusiastic and collaborative team-oriented aptitude., • Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally., • Self-starter and strategic thinker with demonstrated ability to work independently and a willingness to take ownership, accepting responsibility for actions and decisions., • Acute problem-solving aptitude balancing the needs of the company objectives while empathizing with the customer and their situation., • Strong attention to detail and excellent execution capabilities for completing tasks within SLA. Innate ability to manage multiple priorities, an instinctive eye for attention to detail, and a passion for delivering quality results in a timely fashion., • Excellent oral and written English communication skills are required. Other languages are a plus., • High School Diploma. Associate degree or Bachelor’s degree preferred. Please note that this position is on-site at our Domain location. Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions. At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

Description TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage. Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure. If you’re ready to help shape the future of enterprise storage, we’d love to connect. Position Overview: The Vice President of Customer Success & Global Support Services, reporting to the Chief Operation Officer, is responsible for leading and unifying TrueNAS’s global customer support, customer care, and professional services functions across the full customer lifecycle, from onboarding and adoption through renewal, expansion, and retention. This executive role ensures a consistent, high-quality customer experience across all touchpoints, while maintaining cost-to-serve discipline and operating within approved budgets, serving as the senior escalation authority for critical accounts and a key voice of the customer within the business. This is a U.S.-based position, with a strong preference for the individual to be located in Campbell, CA. Base Pay Range The on-target-earnings of this position is $200,000 to $350,000 USD annually. Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Expected Posting Timelines This position will be open for a minimum of 5 days, a maximum of 90 days. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Executive Leadership & Strategy: • Act as the primary executive contact representing customer interests across the business., • Partner with Operations, Engineering, Product, and Sales leadership to support growth and adoption., • Establish clear expectations for product capabilities, service delivery, and customer outcomes, including customer retention, renewal execution, and expansion opportunities in partnership with Sales., • Partner with Sales on renewals and expansions while maintaining clear ownership boundaries, governance, and alignment on account strategy and commercial execution., • Operate within approved annual budgets and workforce plans; all headcount increases, promotions, and compensation adjustments must follow companywide Finance and HR governance processes. Customer Support & Technical Operations: • Oversee global technical support operations for all TrueNAS products and platforms., • Oversee 24/7 global support delivery, ensuring the consistent achievement of world-class Customer Satisfaction (CSAT) and Customer Effort Score (CES) targets. Drive the evolution from reactive to proactive and predictive support models., • Serve as the executive escalation point for critical customer accounts and high-severity incidents., • Ensure customer and product SLAs are met or exceeded., • Own customer health frameworks, including segmentation, risk identification, and proactive churn-prevention strategies for enterprise and strategic accounts. Professional Services & Partner Management: • Lead the Professional Services organization, including onsite deployments and advanced engagements, with accountability for utilization, margin, and delivery efficiency., • Manage key partners and vendors supporting customer deployment and services., • Establish and maintain certification programs for partners and customers deploying TrueNAS products., • Ensure services align with customer expectations and product capabilities, and support long-term customer value realization, renewals, and expansion outcomes. Cross-Functional Alignment & Product Expectations: • Work closely with Engineering, Hardware, Product, and Sales teams to align customer expectations., • Represent customer needs, product performance, and product quality in executive planning., • Drive feedback loops between customers and internal teams to improve reliability and supportability. Process, Systems & Quality Management: • Drive continuous improvement of support processes, leveraging AI/ML, self-service portals, and robotic process automation (RPA) to optimize workflows and significantly reduce customer effort and time-to-resolution (TTR)., • Ensure operations are managed through Salesforce, SAP, and other internal enterprise systems., • Own ISO, QMS, and support-related compliance standards on behalf of the customer care organization., • Advocate for root-cause analysis and corrective actions for recurring customer and product issues. Metrics, Reporting & Operational Excellence: • Define, monitor, and enforce a balanced scorecard of KPIs, focusing on both lagging indicators (e.g., SLA, CSAT) and leading indicators (e.g., self-service adoption, case deflection rate, first contact resolution), alongside financial metrics including cost-to-serve, support margin, and budget adherence, as well as customer retention, renewal rates, churn, and net revenue retention (NRR) as a primary success metric., • Provide regular executive-level reporting on support health, customer risk, and improvement initiatives, • Use data-driven insights to guide operational and strategic decisions., • Provide quarterly executive and Board-level reporting on customer health, retention risk, renewal outlook, and strategic accounts., • Forecast renewal and retention risk in partnership with Finance and Sales, including early-warning indicators and mitigation plans. Travel: • Willingness and ability to travel up to 25% as required to support business, customer, and team needs. Confidentiality: • Handle sensitive and confidential information with the utmost discretion and integrity. Education and Experience We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career. • Bachelor’s degree in Engineering, Computer Science, Business Administration, or equivalent experience., • 10+ years of experience leading teams in a customer-facing or operational role, with at least 5 years operating at a VP or equivalent executive level in a high-growth, enterprise B2B software or hardware company with direct accountability for customer outcomes., • Previous experience at a mid-size technology company is preferred, • Ability to multitask, prioritize, and work effectively under pressure in a fast-paced environment with competing operational and strategic demands., • High level of professionalism, discretion, and emotional intelligence when engaging with executives, customers, and Board-level stakeholders., • Extensive experience supporting and operating within enterprise data storage and IT networking organizations or similarly complex enterprise infrastructure environments., • Demonstrated success in scaling a global support organization (3x-5x growth) while simultaneously improving key quality metrics (CSAT, CES) driving customer retention, and lowering cost-to-serve., • An equivalent combination of professional experience and demonstrated leadership capability that delivers the knowledge, skills, and abilities described above., • Excellent verbal and written communication skills, with the ability to engage effectively with executives, customers, and cross-functional teams, • Ability to manage complex and critical customer situations both with the customers and with internal teams., • Excellent organizational and managerial skills, • Ability to build trusted and proactive relationships with major TrueNAS accounts, • Proven ability to set long-term strategic goals and translate them into actionable plans, • Ability to build, motivate, and lead high-performing, globally distributed teams, • Strong analytical and problem-solving skills, with a data-driven approach to improving customer outcomes, • Ability to manage multiple priorities and initiatives in a fast-paced environment, • Strong business acumen with experience aligning customer success initiatives to company objectives, including renewals, expansion outcomes, and net revenue retention (NRR) in enterprise B2B environments., • Strong financial acumen, including experience managing operating budgets, headcount planning, and cost optimization in global support organizations., • Strong Experience in Digital Transformation for Support: Proven track record of successfully implementing large-scale support automation (AI/ML chatbots, routing) and advanced self-service strategies to drive case deflection and scale operations., • Customer Effort Reduction Focus: Deep understanding of modern support metrics (e.g., Customer Effort Score, Net Promoter Score) and a proven ability to design service experiences that prioritize ease of use for the customer., • Vendor and Technology Management: Extensive experience selecting, integrating, and managing complex support technology stacks, including CRM (Salesforce/SAP), knowledge management systems, and emerging support tools., • Global Support Model Design: Expertise in designing and managing scalable, resilient 24/7/365 global support models that effectively utilize follow-the-sun strategies and leverage resources across multiple international sites (U.S., Manila, etc.) Equal Employment Opportunity: iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota, • Through a combination of inbound and outbound leads, develop and manage leads funnel, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering, • Understand the competitive market, being familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Northern California region., • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills verbal and written, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $170,000 Base Salary Range $85,000 - $85,000 USD About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

POS-31593 Service Hub is an AI-powered customer service solution that can deliver delightful support with unified customer insights. Service Hub has everything customers need to scale support, drive retention, and increase customer value — all in one place. This is a fast growing product line leveraging AI in a thoughtful way to create the tools needed for Human/AI hybrid teams to drive the best outcomes for customers. We’re looking for a Principal Software Engineer to help shape the technical future of Service Hub focusing primarily on Front End. This is a very hands-on role. You’ll write code, dive into applications, review tough designs, improve performance of real time tools, debug messy systems, and directly drive the architecture behind some of the most critical surfaces in our key products: Customer Agent, Helpdesk, Customer Success, and Omnichannel Platform. • Front-end Architectural Leadership for the whole product line, setting standards and creating tools and libraries for effective front-end development., • Work with the platform Front-end as a Service (FaaS) group to ensure that problems are handled at the right level of abstraction to support developer productivity., • Set the standard for performance and reliability ensuring that we have the metrics and monitoring to discover issues and solve them in a way that benefits all product groups in the product line., • Hands-on, High-Leverage Contributor: You ship production code. You will lead the development of high-impact initiatives, moving from prototypes to production scale systems with ease.., • Technical Mentorship & Multiplier: You will elevate the entire engineering org. You’ll mentor senior engineers on best practices and techniques for creating responsive and delightful user interfaces., • Cross-Functional Influence: Partner with Product, UX and UXR to discover and act on the biggest opportunities for improving our applications., • Rapid AI Fluency: Willingness to learn and keep abreast of developments in AI both as a tool to speed up development and opportunities for creating better experiences for our customers., • User-First Mindset: You have a track record of building products that people love. You advocate for the end-user in design reviews and are willing to pivot technical strategies if it means a better outcome for the customer., • Proven Expertise in Frontend Systems: You have experience building very high usage, low-latency user interfaces with strict SLAs., • Technical Proficiency: Deep expertise in the major Frontend architectural styles, and experience with key frameworks and languages for Frontend development., • Systems Thinking: You think about problems from a systems perspective not just a single application or on Frontend. You must have the ability to partner with senior backend developers to come up with the best overall solution., • A Bias for Action: You prefer a working prototype over a 20-page design doc. You have a habit of turning ambiguity into clear plans and working software., • Product Intuition: You care about the "why" behind the "what." You understand the pain points of GTM professionals (especially service) and build technology that solves them. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$313,800—$502,080 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

POS-5949 We're seeking a Senior Marketer to lead our AI partner marketing initiatives, driving co-marketing strategies with our GTM AI partners including OpenAI, Anthropic, Google, and Microsoft. This role sits at the intersection of partner marketing and campaign execution, where you'll build and nurture high-impact relationships that accelerate our AI priorities. As our Senior Marketer for AI Partnerships, you'll be the dedicated marketing leader for our most strategic AI partnerships. You'll develop and execute comprehensive co-marketing strategies that drive demand generation, build market awareness, and establish thought leadership in the rapidly evolving AI landscape. This role requires someone who can navigate ambiguity, influence senior stakeholders, and translate complex AI capabilities into compelling market narratives. • Lead the development and execution of integrated co-marketing strategies with OpenAI, Anthropic, Google, and Microsoft that align with our joint business priorities., • Drive the creation of compelling, content, and customer references that differentiate our AI solutions in market., • Develop and execute co-marketing campaigns across multiple channels including content, events, webinars, and digital marketing., • Integrate AI partnerships into our broader marketing campaigns and events, ensuring seamless delivery and pipeline impact., • Cultivate strong relationships with marketing, product, and leadership teams at partner organizations to build consensus and drive joint initiatives., • Collaborate closely with internal teams including product marketing, partnerships, developer relations, and regional marketing., • Analyze performance data to measure results and ROI for co-marketing activities, using data-driven insights to optimize programs., • Exceptional at content creation, • Comfortable leading co-marketing strategy and execution with partners., • Exceptional communication and cross-functional collaboration skills across business development, product, developer relations and marketing teams., • Have a drive for urgency to work through projects with tight timelines and many moving parts., • Are comfortable with change and a dynamic environment where things can be ambiguous, move quickly and often change., • Proven experience managing co-marketing strategies and campaigns with enterprise technology partners., • Strong understanding of AI/ML, cloud technologies, or developer-focused products., • Direct experience working with AI companies, public cloud providers, or developer platforms., • Track record of driving innovative technology products to market through strategic partnerships. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$92,000—$138,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Partner is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Industrial Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. This role is 100% work from home. Individual must be authorized and working from the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's Degree, or equivalent work experience., • 3+ years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturityPreferred:, • 2 years of virtual work experience, • Work experience in professional account management and sales environment is desirable, • Ability to work 40-50 hour work week with additional hours as customers, situations and projects require. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $75- 90K annual base before bonus structure. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Swat.io is a Software-as-a-Service product that supports marketers in Social Media Publishing and Community Management. We are proud to be an independent, self-financed, product-led company, focused on building a product that users actually love. We follow a self-service-first approach and intentionally avoid aggressive sales tactics, putting user experience and value at the center of everything we do. Today, our goal is to continue growing sustainably and join the top 1% of SaaS companies with over €10 million in ARR. We want to create a meaningful impact for our customers, team, and company, becoming an integral part of our customers’ daily workflow. Guided by our core values—we add value, we drive progress, we own it, we thrive together — we prioritize quality over quantity. We focus on exceptional talent and a collaborative, supportive culture, believing that revenue follows quality, not the other way around. At Swat.io, we're a team of 50 people with diverse backgrounds. We focus on staying lean and agile, and we’re looking for makers who thrive in this kind of environment.You’ll join our Product Team, working alongside another Senior Product Manager and two experienced UX/UI designers, owning and driving our product growth. You’re a strategic thinker with a bias to action, fluent in numbers, and driven by measurable outcomes over shiny features. You’ve worked on growth topics in subscription-based products before, and know what it takes to move the needle across the full user journey, from acquisition to retention. You constantly monitor KPIs, spot trends, and connect product experience with business performance. You define your own challenges, run smart, targeted experiments, and thrive when there’s no roadmap, just potential. Whether it’s refining onboarding, improving pricing and packaging, or shaping in-product upgrade paths, you care about real, measurable impact. You collaborate confidently across teams, communicate your reasoning clearly, and bring strong arguments to the table, while staying open to better ones. Who you are not: This isn’t a role for someone early in their product career or looking to move into leadership soon. You won’t be managing a team, and we won’t be creating a title above “Senior Product Manager” any time soon. If you’re looking for a predefined roadmap, a long list of tasks, or direction handed down from others, this role won’t suit you. You’ll be expected to identify the biggest levers yourself and act on them. It’s also not the right fit if you’re mostly excited about building big new features. This role is about small, meaningful iterations, refining flows, pricing, packaging, and driving impact where it matters. We’re not looking for someone who waits for permission or needs others to spark the conversation. You’ll need to lead with insight, bring structure to ambiguity, and take full ownership of the outcomes.Your job is to identify and unlock our biggest growth opportunities in the Self-Service across conversion, activation, retention, and monetization. You’ll lead initiatives grounded in data and focus on outcomes. You won’t wait for permission or a roadmap; you’ll define the challenges worth solving and act on them. Our Head of Product will support you with strategic sparring, but you'll own the Self-Service journey end-to-end. That will also include: • Constantly monitoring key product KPIs, spotting patterns, and acting fast on what creates impact., • Reworking and optimizing the Self-Service flows across the full user lifecycle, from signup to upgrade to churn prevention., • Running small, fast, measurable experiments rather than chasing big feature builds., • Creating upsell opportunities through pricing, packaging, and product experience., • Working across a broad product scope, from publisher to inbox and beyond, while dealing with platform limitations and finding the right trade-offs., • Pairing with designers early on to explore problems and define solid solutions., • Collaborating closely with skilled and opinionated developers who value thoughtful input, to enable the development of value-adding features., • Making sure Sales and Marketing have what they need to talk to customers and win them over. We expect you to:, • Take full ownership of product growth challenges, including planning, execution, and outcomes., • Become the go-to expert on product-led growth within the team. As we’ll keep building new features, your opinion and perspective on how it fits into the offering will matter., • Make data-informed decisions: Rely on insights, not assumptions, your decisions start with data, and you know what to look for., • Communicate clearly across teams, with strong reasoning and a bias for action., • Deliver a measurable product improvement within your first three months.We define ready as, • You have at least 5+ years of experience as a Product Manager in the SaaS industry working with subscriptions, pricing, and packaging., • You have a deep understanding of product growth in a product-led and self-service environment., • You’re obsessed with data, constantly monitoring KPIs, spotting trends, guiding decisions, and acting quickly to push key metrics upward., • You understand the full user journey from acquisition to retention, and own improving it end-to-end., • You thrive working autonomously without needing constant direction and are comfortable making decisions outside strict roadmaps, prioritizing what will make the difference based on business impact., • You excel at small, iterative improvements rather than building “the next big feature”., • You understand software development processes and how to work with engineers., • You think in iterations, breaking big ideas into manageable steps, and are pragmatic about what to build and when, focused on purpose over perfection., • You bring fresh, user-first ideas and stay curious about new tools, trends, and competitors., • You have an opinion and aren’t afraid to speak up, but you are also open to being challenged and to better arguments., • You are experienced in working with different stakeholders and navigating shifting requirements., • You understand modern product management practices and aren’t afraid to dive into new technologies or unfamiliar problems (think: AI, Social Media platform shifts, unexpected API changes)., • You're fluent in English and confident in communicating your ideas, decisions, and reasoning across teams.Nice-to-haves:, • German language skills, • Technical understanding/technical background, • Experience with social media platforms, • Certification as Agile Product OwnerDon’t worry if you don't meet all qualifications. If this opportunity catches your eye and you are passionate about the field of work, we are happy to receive your application. If we both think we are a good match, and team fit is as important to us as a technical fit, we will find a solution and grow together. Please note: we can only consider candidates who are currently residing in the EU and have the legal right to work here, as visa and relocation support are not available for this position. • The product team plans everything in Linear, collaborates with designers in Figma, and works in 5-week development cycles, each starting with a kickoff to clarify resources, scope, and what we can realistically accomplish, whether for research or execution., • We keep our processes agile with needed fixed points such as weekly team meetings, retrospectives, and ad hoc collaboration via Slack, Google Meet, or Slack Huddles. We are always open to jumping on calls, diving into problems together, and making sure humour is part of the process. Strong GIF game is recommended., • We enhance productivity with advanced AI features of Raycast Pro, track user feedback in Productboard, and analyze product usage with PostHog to guide decisions and priorities, • Bigger projects typically span 2–3 cycles, but we aim to ship a meaningful first iteration within one cycle. Iterate Agilely: • We prefer small iterations over waterfall., • We ship often & early., • We embrace continuous change. Simplicity Wins: • Simplicity is in our DNA., • No project is too small, but there is definitely a „too big“., • We value clear and simple design., • Simplicity also means no technical debt. Collaboration First/ one for all, all for one: • Arguments before ego., • We are one team that supports each other., • We are managers of ourselves. Data-Driven Excellence: • Data is a strong argument., • Challenge the status quo. Positive Team Culture: • We are good & fun people., • We assume the best intent., • We give feedback because we care about each other., • Personal development: An exciting area of responsibility with high autonomy and opportunity to bring your ideas and improvements to shape our product., • Annual learning & development budget: You’ll receive €1,000 per year and 4 additional days off for professional or personal development., • Professional equipment: We’ll equip you with everything you need: MacBook, smartphone, headset, and more., • Salary: Permanent contract with a gross annual salary between EUR 60.000,- and 75.000,- for a 38.5-hour work-week, depending on your level of experience and demonstrated expertise. Overtime will be compensated as time off., • Flexibility: We work with a flexible hours model with no core working hours that allows you to shape your workdays around your needs and those of your team and customers., • Remote-friendly model: You can comfortably work full-remote from your country and/or from our Vienna office. Whatever works best for you, as long as you are located in Europe. You can also work abroad from anywhere in the world for up to 3 months per year - just keep time zones in mind., • Family-friendly: We guarantee your job after parental leave and offer truly flexible working hours and models. Around 40% of our team members are parents, showing how seriously we take work-life balance., • Team spirit: At Swat.io, we are makers who excel at what we do while caring for each other’s well-being and creating a supportive environment. We have regular team collaboration activities and bi-annual company events that bring all Swaties from around the world together to connect and celebrate in Vienna. If you are located outside of Vienna, we will support your travel costs., • Public transport support: If you’re based in Austria, we support you with a yearly public transport ticket (Vienna public transport pass or a portion of the KlimaTicket).We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race., • Annoying micro-management, • Office politics, • Lengthy coordination and approval processes, • Monotonous tasks and boring work, • Egos and bullshit before real resultsYour contact people are Roman, our Head of Product and the direct manager for this role, and Jane, our People & Culture Manager., • CV screening, • Intro Interview with Jane, • Technical interview with Roman, • Assessment Round with Roman and Johannes, our CEO Product, and meeting the rest of the team If you have questions about us, our culture, team, or recruiting process, check ___ and the FAQ section. * Roman: Our Head of Product stepped into the role in 2024, bringing in 10+ years of SaaS experience, focused on bringing product, UX, and engineering onto the same page. He’s a proud dad who enjoys coding, cooking, gaming, music, and trying out new board games. * Matthias: Our UI/UX Designer has been making Swat.io even more stylish for over four years now. When he's not busy solving interesting problems, he loves spending time with his family and cruising through the woods on his bike. * Guillermo: Our UI/UX Designer has been crafting intuitive user experiences for our product from his base in Madrid since 2024. He has a big interest in music. composition and would love to hear a live orchestra play some of his music one day * Laura: our Upper Austrian Senior Product Manager Power Woman, who is currently on maternity leave, has been developing our product since 2022, always keeping the needs of our users in mind. She prefers to juggle tasks in "Working from Abroad" mode and even uses her lunch break for trail running training.

___ is transforming how companies discover, evaluate, and maximize the impact of events. Event marketers are the driving force behind pipeline and brand — yet events remain one of the least optimized and most opaque marketing channels. Vendelux changes that. We provide the system of record for event marketing, giving teams the data and insights they need to make smarter, more strategic decisions. Our AI-powered platform delivers proprietary insights across 250,000+ events, helping high-growth companies identify where their ideal customers will be, maximize ROI, and turn events into a scalable growth channel. Customers often describe Vendelux as an event marketer’s dream. A key part of this is our growing network of event organizer partnerships — where organizers share first-party attendee and sponsorship data, and in return gain access to valuable market insights. In addition, Vendelux Meetings helps customers turn event insights into action — using AI to identify high-value attendees and automatically book 1:1 meetings with the right prospects at conferences. This allows teams to maximize pipeline generation and make every event materially more impactful. Founded in 2021, Vendelux is a Series A SaaS company backed by leading investors including FirstMark, with a recent $14M round. Our team brings experience from companies like Bain, ZoomInfo, Shutterstock, Compass, Forter, Airbnb, and more. About the Role AI is no longer an engineering story at Vendelux. It's a company story. The way our sales team prospects, the way product researches, the way ops runs processes, the way data answers questions. All of it is changing fast. We're looking for a Staff AI Enablement Engineer to be the technical force behind that change. This role sits at the intersection of deep AI infrastructure and cross-functional impact. You'll build the MCP servers, agent pipelines, context frameworks, and orchestration layers that make AI genuinely useful across every team - not just for the engineers who've already figured it out on their own. The work is hands-on and technical. The impact is company-wide. If you're the person at your current company who got everyone on Claude Code, wired up MCP servers for internal tools, and is already running agents 24/7, you might be exactly who we're looking for. What You'll Do Build the shared AI infrastructure layer * Design, build, and maintain MCP servers that connect our internal systems like Github, Snowflake, Linear, Notion, Slack, and others, to agents running across every function * Establish and own our context engineering standards: ___ / ___ conventions, shared context/ directories, architecture docs that make our agents deeply aware of how Vendelux works * Build the memory and persistence layer for long-running agents: session continuity, proactive scheduling, cross-session context * Own orchestration infrastructure for multi-agent workflows: coordination, sub-agent spawning, token budgets, permission boundaries * Maintain codebase health as the system scales: shared component libraries, automated quality gates, fragmentation checks, doc validation in the PR pipeline Drive adoption across every function * Partner with sales, ops, product, marketing, legal, and data teams to identify where AI can fundamentally change how a team works and build the agents that make it happen * Get every team to their “aha” moment fast: preconfigured environments, pre-connected tools, skills they can run immediately without debugging * Build and grow a skills marketplace where anyone can package a workflow and share it company-wide so one person’s breakthrough becomes everyone’s superpower * Create visibility and healthy competition around AI usage: leaderboards, showcases, Slack channels, all-hands demos that make building contagious * Identify force multipliers on every team (the people who get it early) and give them the platform and resources to bring their teams along Build purpose-built agents for non-engineering teams * Each agent isn’t a chatbot. It’s a composition: the right MCP integrations, the right document access, the right memory system, the right workflows assembled into something that genuinely serves a function’s real work * Work closely with domain experts to turn institutional knowledge into something an agent can act on; the best agents are co-created, not handed down * Given Vendelux’s focus on event intelligence and pipeline, there’s particular leverage in agents that understand our data models, account scoring, and sales workflows Own the hard infrastructure problems * Manage the access vs. safety tension: permissions scoping, token budgets, rate limiting, observability dashboards — guardrails that enable rather than block * Maintain reliability across agent infrastructure as the system grows: graceful degradation, fallback models, cost tracking * Evaluate frontier models, new MCP tooling, emerging agent frameworks, and integrate what's worth integrating before competitors catch up What We're Looking For Technical depth is the baseline. The ability to move others up the proficiency curve is what makes you exceptional in this role. Required * Strong software engineering fundamentals. You're building real infrastructure that teams depend on, not configuring existing tools * Deep hands-on experience with frontier AI agents (Claude Code, Codex, or equivalent) and the context engineering that makes them actually useful in complex codebases * Practical, production experience building with LLM APIs: tool use, multi-turn state, system prompt architecture, structured outputs, multi-agent orchestration * Hands-on experience with MCP or similar integration frameworks. You've connected agents to real production systems, not just toy examples * Experience designing for non-technical users: the agent that works for a software engineer is not the same as the one that works for a sales rep or an ops manager * Comfort working cross-functionally. You'll spend as much time talking to a head of sales or a product lead as you will writing code Nice to Have * Background in platform engineering, developer tooling, or data engineering * Experience with proactive/scheduled agent systems (not just request-response) * Familiarity with vector stores, RAG pipelines, or knowledge graph approaches for agent context * Experience with CI/CD automation involving AI agents * Exposure to B2B SaaS data models, CRM/MAP integrations, or event/attendee data What “Staff” Means Here Staff isn't a senior role with a better title. It means: * You identify the highest-leverage problems across the company without being told what they are * You define the technical direction for AI infrastructure and hold the standard across teams * You operate with wide autonomy and are accountable for outcomes, not just execution * You bring other engineers along: mentoring, documenting, setting patterns others can follow Why This Role, Why Now The gap between AI-native teams and everyone else is widening fast. At Vendelux, we're at an inflection point: our data assets — event intelligence, attendee behavior, account signals — are exactly the kind of domain-specific context that makes AI agents genuinely powerful rather than generic. The AI Enablement Engineer's job is to make that advantage real across every team. To make intelligence self-service, the same way DevOps made infrastructure self-service. One afternoon of setup, connecting the right agent to the right data and deploying it where a team already works, creates a permanent productivity gain that compounds. We're looking for the person who already knows this and wants the scope to do it at scale. Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds. Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

___ is looking to hire exceptional talent to join our teams in building the open source security infrastructure stack for the AI era. We're building a generational company with a world-class team. This isn’t a place to coast — but if you want to grow fast, take ownership, and solve tough problems, you’ll be challenged like nowhere else. We’re looking for a Founding Designer to own and define Infisical’s brand and marketing design. As Infisical has grown, the number of brand and marketing surfaces we touch has expanded significantly. It has become increasingly important to establish a coherent, high-quality, and memorable design aesthetic that reflects our ambition and the technical depth of our product. This role exists to own and define that visual identity end to end, translating abstract ideas into narrative-rich visuals, proposing creative directions, and bringing consistency and craft into everything we put into the world. You’ll work closely with a co-founder and the Marketing, Sales, and Developer Experience teams to deliver work across a wide range of brand and marketing surfaces. Examples include designing the ___, ___, presentations, merch, ___ and other marketing assets, etc. * Experience in a design role, ideally as a brand, visual, or communication designer, with a portfolio demonstrating strong visual craft, creativity, and concept-driven work * Strong creative and aesthetic judgment — the ability to produce bold, original, and cohesive visual designs. * Comfort operating in ambiguity — you can generate creative directions with limited input and run with them without heavy hand-holding. * A bias toward action — able to iterate quickly, and make decisions with incomplete information. * Exceptional attention to detail and eagerness to learn. * Based in the Americas (or willing to work in the US timezone). * Ability to ship landing pages end to end without engineering support. * Familiarity with AI-powered creative tools like for inspiration, experimentation, or execution. * Experience helping scale a design function, or major rebrand. In this role, you’ll play a foundational role in shaping how the company looks and presents itself to the world. As you gain experience and the team expands, you’ll take full ownership of Infisical’s brand and marketing design function, influence how and when we expand the design team, shape new creative surfaces and mediums as the company scales, and continuously raise the bar for craft, clarity, and impact. Overall, you’ll be one of the defining forces behind how Infisical is perceived as we grow, with the autonomy and responsibility to do the best creative work of your career. Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings. At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page. Infisical is the open source security infrastructure platform that engineers use for secrets, certificates, and privileged access management. We help developers and organizations securely manage over 1.5 billion secrets each month including application configuration, database credentials, certificates, and more. We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Are you passionate about the intersection of Identity, Se and Artificial Intelligence? Join Okta as we define the future of secure AI through our "Okta for AI Agents" initiative. As AI agents increasingly act on behalf of humans and organizations, the need for robust identity, permissions, and auditability has never been more critical. You will play a central role in shaping a brand-new product area, defining how AI agents are authenticated, authorized, and governed. This is a high-impact, hands-on opportunity to collaborate cross-functionally and deliver a differentiated solution that secures the next generation of automated workflows. Responsibilities • Customer & Stakeholder Engagement: Collaborate with AI platform developers, security architects, and internal stakeholders to distill feature asks, gather feedback, and ensure product-market fit for AI agent identity., • Product Scope: Define and own the product strategy and roadmap for AI agent-specific capabilities, including agent-to-agent authentication and delegated authority., • Roadmap Ownership: Identify and prioritize the development of new features such as dynamic session management for AI, "on-behalf-of" token exchange, and agent-specific audit logs., • Technical Collaboration: Work closely with engineering and architecture teams to define protocols (e.g., extensions to OAuth/OIDC) and deployment models that align with modern AI orchestration frameworks., • Delivery & Execution: Drive cross-functional execution with design, engineering, and documentation teams to deliver high-quality features on time., • Market Awareness: Track industry trends in LLMs, agentic frameworks (e.g., LangChain, AutoGPT), and emerging AI security standards to develop differentiated solutions., • Data-Driven Insights: Leverage product data to continually improve agent lifecycle management and drive adoption within the developer community., • Subject Matter Expertise: Serve as the subject matter expert for AI Identity, enabling marketing and technical sales teams with the tools needed to position Okta for AI use cases. Required Experience • 5+ years of technical product management experience in enterprise-scale SaaS products, or an equivalent background demonstrating core PM competencies., • Strong knowledge of Identity and Access Management (IAM) protocols such as OAuth2, OIDC, and SAML., • Deep understanding of API security and the developer experience for integrating security services., • Analytical and decisive: Ability to drive action even with incomplete or ambiguous information in the rapidly evolving AI landscape., • Excellent communication skills: Ability to work cross-functionally with research, design, engineering, and customer success teams., • Technical background: Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience that allows you to influence technical design decisions. Preferred Experience • Hands-on experience with AI/ML frameworks or building products that leverage Large Language Models (LLMs)., • Experience with developer-centric products, such as building with SDKs, APIs, or no-code/low-code integration platforms., • Familiarity with Zero Trust architecture and how it applies to non-human entities and automated workloads., • Prior experience in a "Zero to One" product environment, launching new products from initial concept to GA. Advanced degree in a technical or business field. **Must attend in person orientation in San Francisco or Chicago the first week of employment. #LI-MM #LI-Remote P24679_3349401 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $184,000—$276,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ___. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$164,000—$246,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing ___, • Making ___, • Developing ___ Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta______. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this___ to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please ___ to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ___

About Sigma Computing Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. Key Responsibilities: • Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts., • Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights., • NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support., • Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention., • Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives., • Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: • Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field., • 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry., • Experience navigating complex enterprise sales environments with multiple priorities and stakeholders, • Strong analytical skills with a proven ability to solve complex problems using data., • Excellent communication and interpersonal skills, with a knack for building trust and driving engagement., • Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention., • Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery), • ETL experience, • Experience implementing production business intelligence solutions, • Startup experience Additional Job details The base salary range for this position is $132k - $165k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. About us: Sigma is the AI apps and analytics platform connected to the cloud data warehouse. Using Sigma, business and technical teams can build intelligent, production-ready AI apps that accelerate and automate operational workflows. Sigma provides a spreadsheet interface, SQL and Python editors, visual builders, and native AI to help teams turn live data into interactive applications, analysis, reports, and embedded experiences. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth. Come join us! Benefits For Our Full-Time Employees: • Equity, • Generous health benefits, • Flexible time off policy. Take the time off you need!, • Paid bonding time for all new parents, • Traditional and Roth 401k, • Commuter and FSA benefits, • Lunch Program, • Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, and London. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s ___ for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to USA, the UK, and Canada). Sigma’s use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

beehiiv is the all-in-one newsletter and creator platform powering the next generation of media companies and independent voices. We help creators and businesses launch, grow, and monetize newsletters — now serving tens of thousands of publishers and reaching hundreds of millions of readers monthly. As we approach $30M in ARR and continue to grow more than 100% YoY, our expanded product suite (featuring our ad network, website builder, and paid tiers) positions us for the next stage of hypergrowth. beehiiv's Ad Network connects thousands of newsletter publishers with advertisers across every major vertical. The CSM team manages our advertiser relationships and is tasked with growing and scaling those relationships as the beehiiv platform grows. This role sits at the intersection of revenue ownership, team leadership, and client strategy. You'll manage a team of Ad Network CSMs while also deeply understanding our product set, our opportunities and constraints, and designing our path forward alongside the rest of our leadership team. This candidate would ideally be based in the U.S. Please note that compensation is dependent on experience. Ideally, you'll have: • 6+ years in digital advertising, ad sales, or a closely adjacent field., • 2+ years managing a team, with a clear track record of raising the bar for your team — not just supporting them, • Startup background strongly preferred — you're used to doing more with less, and that doesn't frustrate you, it motivates you, • Technical curiosity and self-sufficiency — you figure things out, you build what you need, and you don't wait for someone else to hand you the answer, • Comfortable being uncomfortable — you won't always have a playbook, and ambiguity doesn't slow you down, • Bias toward action — you see a gap, you close it. You don't surface problems without owning a solution, • Exceptional written and verbal communication — fast, clear, and calibrated to the audience, whether it's a brand partner or a direct report, • Process-builder and process-follower — you create systems, and then you actually use them, consistently, • Growth mindset — you study what's working, you ask hard questions, and you actively make things better What you'll be responsible for: Team leadership & accountability: • Manage, coach, and develop a team of Ad Network CSMs, • Hold a high bar for SLA compliance, HubSpot hygiene, client communication standards, and revenue accountability — these aren't suggestions, they're the baseline, • Run tight 1:1s and team rhythms that drive output, not just check-ins — you expect results, and you make that clear, • Build a culture where people bring solutions, not problems — and model that behavior yourself, • Own onboarding and ramp for new CSM hires Revenue & accounts: • Carry a personal revenue number alongside your team's collective quota, • Potentially own a handful of top-priority advertiser accounts end-to-end, • Develop and execute account strategies tied to performance data, new product launches, and work to identify advertisers best positioned to scale spend, • Coach your team to drive retention, renewals, and upsells across the book Strategy, process & scale: • Build playbooks and training for the CSM team where you see gaps, • Translate new product capabilities into concrete sales strategies your team can execute immediately, • Think about leverage: as the team and account load grow, we want to increase our leverage per person and not grow only through headcount., • Use technology & data: AI tools, automation, dashboards, etc., to multiply the team's output without multiplying the team's size, • Identify gaps in client experience and own solutions from idea to implementation — no waiting for another team to fix it, • Maintain consistent reporting, pipeline visibility, and CRM discipline across the team Product & platform fluency: • Deeply understand how beehiiv's ad products work well enough to speak credibly to advertisers about measurement, attribution, and performance, • Identify where product gaps or platform limitations are creating friction for the CSM team, and advocate clearly for what needs to change, • Be technical enough to build your own solutions when they exist — whether that's a recurring workflow, a tracking tool, or a client-facing resource —, • without waiting for eng or ops to do it for you Client experience: • Set and uphold fast response time SLAs across the team as non-negotiable, • Act as a point of escalation for complex advertiser issues, owning resolution from start to finish, • Ensure every advertiser interaction reflects a high standard — informed, fast, and accountable Why this role might be for you: • Thrive in hybrid roles blending customer success, commercial impact, and relationship depth, • Surface problems, provide solutions, and drive them to resolution, • Move with urgency while exercising sound judgment, • Treat process as a foundation for scale; follow it, improve it, use it, • Ramp fast on technical products independently and speak credibly to customers, • Effective in lean, resource-constrained environments, comfortable building as I go Why this role might not be for you: • You're looking for a pure sales role or a pure relationship management role — this is neither, • You expect a large support org around you to handle execution. You surface problems without bringing solutions, • You move slowly, • You treat the process as optional, • You need heavy hand-holding to get up to speed on how products work, • You've only operated in large, well-resourced companies and struggle without that infrastructure Why beehiiv? • Bias towards action: Our first impulse is to act. We don't get bogged down in unnecessary processes or bullsh**. Perfection is the enemy of progress., • Ownership mentality: This company is ours. We go the extra mile because that's what owners do. Every day, people step up to take on tasks outside of their responsibilities and do whatever it takes for us to succeed., • Building is in our DNA: We are obsessed with improving every aspect of our platform (and ourselves). Whether it's our product, support, or partnerships, we never stop working to improve it., • We answer to our users: Nothing matters more than serving our users. If our users fail, we fail., • Ego comes second, but winning comes first: We put our egos aside to work collaboratively and build something special. It doesn't matter whose idea or whose vision — we're here to create the best outcome. We're here to win. We'll take care of you: • Competitive Salary, • Stock Options, • Health, Dental, and Vision Insurance, • 401(k) Employer Match, • Unlimited PTO (mandatory 10 days per year minimum), • Annual In-person Team Retreat, • Unlimited Book Budget, • Monthly Wellness Days (every third Friday of the month!)

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. About the position: As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the delivery of RKON services and overseeing the resolution with technical support teams. This individual will serve as a product, company, and industry ambassador and keen on educating customers on the capabilities of RKON services. The ultimate goal of the CSM is a long-term partnership that drives business growth for both the customer and RKON. Responsibilities Include: Customer Relationship Management: • Build and maintain strong relationships with customers, • Act as the primary point of contact for customer inquiries, issues, and escalations, • Understand the unique needs and goals of each customer and tailor strategies accordingly, • Act as a strategic advisor and advocate within managed servicesOnboarding and Adoption:, • Collaborate with the technical teams to ensure the customer’s IT environment is understood, • Sets up communication channels and introduce the customer to key contacts, • Establish initial performance expectations and success metrics, • Guide new customers through the onboarding process, ensuring a smooth transitionCustomer Success Planning:, • Collaborate with customer to define business objectives and desired outcomes, • Establish clear Key Performance Indicators (KPIs) to measure success (e.g., uptime, cost savings, user satisfaction), • Create a strategic roadmap for outlining milestones, timelines, and resources required, • Conduct periodic reviews to track progress, adjust strategies, and maintain alignment with customer goals Proactive Issue Resolution:, • Continuous monitoring of the customer’s IT environment for early detection of potential issues, • Collaborate with technical teams to address problems before they affect operations, • Communicate with customers to ensure they’re aware of ongoing efforts to prevent issues Reactive Issue Escalation:, • Coordinate with internal teams, such as support, engineering, or management, to escalate the issue to higher priority levels when initial resolutions are delayed or inadequate, • Ensure transparent, consistent communication with the customer, keeping them informed on progress, expected resolution time, and steps being taken, • Ensure customer satisfaction after the issue is resolved and prevents recurrence Service Retention & Expansion Opportunities:, • Collaborate with sales and technical teams to identify new service opportunities, • Understand customer pain points and offer solutions that add value, • Promote new services that align with the customer’s business growth or IT strategy, • Ensure customer subscriptions are renewed on time and negotiate terms as needed, • Identify at-risk customers and implement intervention plans to retain themRecurring Business Reviews:, • CSMs review customer performance reports, SLAs, and overall service delivery, • Use reviews to drive decisions on future IT investments or improvements, • Discuss IT trends, customer needs, and strategic alignment, • Use data to identify areas for improvement in the service delivery process, • Maintain accurate records of customer interactions and account detailsCross-Functional Collaboration:, • Collaborate with sales, marketing, and service teams to align customer success efforts., • Share customer insights and feedback with other departments to improve overall customer experience, • 5-7 years of experience in customer success or account management, with proven excellence managing internal and external stakeholders, • Excellent communicator who is comfortable articulating complex and diverse technical solutions, • Sales mentality with history managing QBRs, retention, and upsells, • Data-driven mindset with a focus on finding solutions and seeks to achieve extraordinary results through consultative and innovative problem solving, • Strong attention to detail with the ability to manage competing priorities and multi-task, • Competitive pay, • Flexible working option, • Flex PTO Policy, • A team of highly skilled peers available to help RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.