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Who is Tenable? Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Do you have a passion for solving customer problems and desire a high-impact role to help deliver on the Tenable One Exposure Management product strategy? The Staff Product Manager is expected to be skilled at researching and helping solve under-met or underserved customer outcomes. Working in close collaboration with Engineering, UX, Sales, and PMM, they will help translate the vision and strategy into high-quality capabilities and products that Tenable can deliver to the market. Your Opportunity: • Collaborate with customer success and sales teams to gather customer feedback and ensure the product meets user needs. Participate in customer calls and represent the voice of the customer, • Partner with key customers and internal stakeholders to identify, prioritize, develop, and deliver world-class cyber-exposure SaaS/PaaS offerings, • Define product features and functionality based on user needs, market demand, and company priorities. Manage the product backlog and work with engineering teams on execution, • Identify and negotiate priorities with key stakeholders to ensure the customer need is met, • Work iteratively, breaking down large items in phases, • Ability to clearly define and communicate product requirements, • Be creative when solutions are not obvious, • Lead via influence and credibility, • Experience working distributed teams, • Utilize customer insights, product analytics, and key performance indicators (KPIs) to guide product development decisionsCommunicate to executive leadership and provide visibility to team contributions, • Oversee the entire product lifecycle, from ideation to launch and ongoing optimization, • Be an active participant in the execution of go-to-market, launch activities, and conferences What You'll Need: • Bachelor’s degree in Business, Engineering, Computer Science or related field, • 12+ years of related PM experience, • 2+ years building or maintaining enterprise security products, • Based in the greater Boston MA, San Jose/ San Francisco CA, or Baltimore/Columbia MD areas, • Broad knowledge of IT security markets and products, • Ability to drive the product strategy, influence stakeholders, motivate engineering, and deliver the product strategy through the entire software development lifecycle, • Excellent negotiation skills to effectively navigate across the organization to align required resources to achieve your goals, • Be a highly motivated self-starter with the ability to pick up a project, own it, and drive it to completion, • Effective communication skills to present your work across the organization from engineering to executive level, • Fast learner able to pick up new concepts, technologies and challenges with ease, • Willingness to step into projects, create user stories, groom the backlog, and keep the team laser focused, • Strong organizational skills and the ability to manage multiple priorities and projects in a dynamic environment, • Strong experience with hybrid agile development, • Experience with enterprise-level platform architectures: PaaS, IaaS, and SaaS, • Experience with Web Services and Service Oriented Architectures (REST APIs), • Familiarity with AWS, Azure, or Google Cloud #LI-LP1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $163,000 - $217,666.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact ___ for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click ___ to review. For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click ___ to review.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. Role Specifics • Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office, • Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.), • Reporting Structure: This role reports to the SVP, Product. Application Deadline: This role will accept applications until Friday, April 3rd, 2026 at 5PM CDT, unless otherwise posted. What You Will Own • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle, • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue, • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention, • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes, • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis, • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions, • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value Required Qualifications • 5+ years of product management experience in B2B SaaS environments, • Proven experience owning a product or product area across the full lifecycle, • Strong commercial acumen, including experience with pricing, business cases, and financial outcomes, • Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.), • Strong business judgment - ability to simplify complexity and focus on what matters most, • Deep experience in customer discovery, market analysis, and data-informed decision-making, • Excellent communication skills, able to engage both technical and non-technical audiences, • Ability to influence stakeholders and drive alignment across functions, • High ownership mindset with a bias toward action and results Preferred Qualifications • Experience working in scale-ups or growth-stage product environments, • Experience working on funnel optimization, product-led growth, and partnership-driven growth, • Familiarity with experimentation practices and hypothesis-driven development, • Experience working with operational or multi-sided platforms Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $130,000 - $150,000 USD StarRez is an equal opportunity employer.

R26_0005560|US This is a remote position for anyone currently living in the Unites States. This job will be centered in supporting NIQ’s enterprise deployment of Gainsight as the customer success platform—translating NIQ business processes into scalable Gainsight workflows, playbooks/CTAs, and executive reporting. Own partner execution with Gainsight PS, coordinate cross-functionally (IT, CS Ops, CSMs, Sales), and drive adoption. Key Responsibilities • Implementation leadership & vendor coordination: Own day-to-day delivery with Gainsight (scope, plan, milestones, RAID), including contract/PS coordination as needed., • Enterprise process design in Gainsight: Convert NIQ CS motions into Gainsight workflows—health scoring inputs, risk register logic, playbooks, and standardized operating rhythms., • Playbooks / CTAs / reporting: Define and configure CTAs, success plans, journeys (as applicable), dashboards, and exec reporting; align playbooks across teams to reduce manual burden., • Champion network & change management: Coordinate “client success champions” (regional/service-line representatives) to validate workflows, define best practices, and drive adoption/training., • Governance & enablement: Establish governance, documentation, admin standards, and partnership with training to support global scaling post-launch. Must-have Qualifications • Proven Gainsight enterprise deployment experience (preferably global/multi-region rollout), including implementation phases from discovery → configuration → go-live → scale., • Hands-on Gainsight administration (configuration, user/permission model, lifecycle management, reporting/dashboards)., • Cross-functional delivery leadership with IT/data, CS Ops, CSM teams, and Sales; ability to translate process into system configuration., • Prior work in large/complex enterprise deployments (multi-geo, multi-business unit) with phased MVP then scale approach., • Experience designing automated risk detection + operational response (alerts → CTAs → playbooks)., • Operator mindset: can turn complexity into working processes and system decisions., • Influence without authority: aligns regional leads and frontline teams on common playbooks. This role has a market-competitive salary with an anticipated base compensation of the following range: $132,000 - $150,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. • Comprehensive healthcare plan (medical, Rx, dental, and vision)., • Flexible spending accounts and a Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Flexible working environment, • Volunteer time off, • LinkedIn Learning About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: ___ | ___ | ___ | ___ Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the ___

Job Description Position Summary At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. The Supply team at UPLIFT Desk is responsible for the on-time delivery of quality products to our customers. Due to rapidly expanding volume, we are seeking a highly motivated and goal-oriented Receiving & Support Associate. The primary focus of this role is receiving and general warehouse labor. Receiving Associates report to the Support Supervisor and work closely with the forklift team, line restockers, and production team. The main warehouse is located on Ferguson Ln; however, travel to other local warehouse locations may be required as business needs arise. What You'll Bring * Able to stand, walk, push, pull, bend, kneel, squat, reach, and lift up to 50 pounds * Use equipment such as dollies and carts to move products around the warehouse. Push up to 60 pounds. * Must be 18 years or older with ability to understand all safety guidelines and job requirements * Adhere to defined quality and fulfillment production standards * Commitment to following safety protocols to keep yourself and your team members safe (protective gear provided) Bonus Points For * Previous warehouse experience * Forklift experience or certification * Strong organizational and time management skills * Ability to handle multiple tasks and shifting priorities * Reliable and able to work well in a team environment What You’ll Do * Unload incoming trucks using manual labor, pallet jacks, or forklifts * Wrap, band, and organize pallets * Handle materials and assist with rework as needed * Maintain cleanliness of parking lot areas and assist with general warehouse setup * Help maintain yard areas and overall warehouse organization * Keep warehouse spaces clean and organized * Move and stage materials to support production and restocking * Assist other teams (pick/pack, parcel, freight) as needed * Travel to nearby warehouse locations when support as required * Communicate updates, issues, and improvement ideas to your supervisor Benefits * A merit-based environment that rewards growth and accomplishment regardless of seniority * Generous paid time off * 4% 401K company matching with instant vesting (after one year) * Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from) * Flexible spending account (FSA) for health care and child care costs * Company-paid & Supplementary Life Insurance; Long-term & Short-term disability * Free UPLIFT Desk (after one year) * 50% discount on all UPLIFT products * Free healthy (and not so healthy) snacks and drinks * On-the-job training and skills development * A supportive and engaging work culture that promotes healthy living Position Details * Compensation: $18/hr * Type: Full-time * Employee Status: Regular * Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week (Overtime Available) * Location: Austin, Texas About UPLIFT Desk As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees! UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies. Award winning UPLIFT Desk is loved globally! * Rated Best Standing Desk by New York Times Wirecutter 9 years in a row * Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk * Google reviews - 4.9 rating with thousands of reviews We value our environment: * We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year * Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses * We use sustainable materials in our products. Some examples are: * Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour * Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents * Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life Equal Opportunity Employer (EEO) UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status. To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes. #UPDHP

At Thryv, we are a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us. About the Position Are you ready to take the next step in your software sales career? If you have 1-2 years of outbound sales experience and want to move into full-cycle software selling, we've built a path just for you. If you want a true pathway into Software Account Management, you will want to take a close look at this role. We’re launching a 6‑Month Software Acceleration Program designed to identify, develop, and evaluate high‑potential talent for our Software Account Management (SAM) team. This is your chance to transition from prospecting to really closing roles. What You’ll Do • Drive outbound prospecting to build qualified pipeline, • Execute multi-channel outreach (phone, email, social), • Learn our platform and sales motion through hands on coaching, • Build the skills needed for full cycle software selling, • You’ll be immersed in real SaaS sales strategy—not just booking meetings Who You Are This program is ideal for candidates who have: • 1–2 years of outbound sales experience (SaaS preferred), • Associate's degree or equivalent experience, • Strong communicator with confidence driving conversations, • Passion for software and helping independent SMB’s compete against the giants, • Motivated, coachable, competitive, and ready to grow, • Interested in progressing into software account management and closing deals Your Path Forward At the end of the 6‑month program: 🌟 High performers → Software Account Representative (SAR) 🚀 Top performers → Considered for Senior SAR 📈 You control your trajectory Why This Program Is Different • Clear pathway into full‑cycle software sales, • Competitive compensation (base + incentive), • Hands‑on mentorship and professional development, • A modern sales organization with real career progression This isn’t an entry‑level role—it's a launchpad. 👉 Ready to accelerate your software sales career? Apply now. What We Offer Life requires balance. So we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not. • Medical, dental, and vision plans, plus a wellness program with added incentives, • 401(k) savings plan with company match and employee stock purchase plan, • Continuing education benefits with tuition assistance programs, • Paid time off including holidays, vacation, sick, personal, and year-end close Who We Are At ___, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Thryv Core Values: • Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine., • Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen and understand the ask., • Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place., • Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career., • DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done)., • Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity., • Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment. The estimated on-target earnings (OTE) for this role, which includes hourly rate and incentives, is $79,200 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

Working at Goosehead We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you. Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Principal Duties and Responsibilities • The primary responsibility of an Account Executive is to build a book of business through:, • Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry., • Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk. Compensation Summary The Account Executive position has a first-year average on-target earnings of $100,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus. Licensing, Training, and Position Requirements: • Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license, • This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date, • Account Executives are equipped with extensive training in salesforce.com, sales process management, business development and more, no previous experience is required., • Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership. Benefits Summary • Comprehensive health, vision, disability, life, and dental insurance programs, • 401K Matching Plan, • Employee Stock Purchase Plan, • Paid holidays, vacation, and sick leave Experience and Education • Bachelor’s degree, 3.0 GPA preferred., • Passing the state licensing exam, once hired, • Legally authorized to work the United States Preferred Skills, Abilities, Soft Skill Factors • Exceptional written and verbal communication, • Experience in a fast-paced work environment, • B2B or B2C sales experience or related college major, • Competitive attitude, • Networking abilities, • Entrepreneurial spirit, • Problem-solving mentality, • Self-motivated, proactive, and ready to take initiative, • Strong time management, • Strong attention to detail and organization, • Results-driven and committed to continuous improvement, • High integrity and honest communication Equal Employment Opportunity Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. To learn more about our job opportunities, apply here. We look forward to speaking with you!

Working at Goosehead We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you. Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Principal Duties and Responsibilities • The primary responsibility of an Account Executive is to build a book of business through:, • Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry., • Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk. Compensation Summary The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus. Licensing, Training, and Position Requirements: • Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license, • This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date, • Account Executives are equipped with extensive training in salesforce.com, sales process management, business development and more, no previous experience is required., • Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership. Benefits Summary • Comprehensive health, vision, disability, life, and dental insurance programs, • 401K Matching Plan, • Employee Stock Purchase Plan, • Paid holidays, vacation, and sick leave Experience and Education • Bachelor’s degree, 3.0 GPA preferred., • Passing the state licensing exam, once hired, • Legally authorized to work the United States Preferred Skills, Abilities, Soft Skill Factors • Exceptional written and verbal communication, • Experience in a fast-paced work environment, • B2B or B2C sales experience or related college major, • Competitive attitude, • Networking abilities, • Entrepreneurial spirit, • Problem-solving mentality, • Self-motivated, proactive, and ready to take initiative, • Strong time management, • Strong attention to detail and organization, • Results-driven and committed to continuous improvement, • High integrity and honest communication Equal Employment Opportunity Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. To learn more about our job opportunities, apply here. We look forward to speaking with you!

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team & opportunity What’s so great about working on Calendly’s Engineering team? We make things possible for our customers through innovation. Why do we need you? Well, we are looking for a QA Engineer III who will bring experience testing consumer SaaS applications in an Agile environment. You will report to a QA Engineering Manager and will be responsible for testing new features and functionality within the Calendly platform. A day in the life of a QA Engineer at Calendly At Calendly, we strive to think it, build it, ship it—delivering great features to our customers as fast as possible while ensuring the highest quality user experience. As a QAE, you will work closely with Development Engineers and Product Managers. This includes helping define user stories and refine acceptance criteria as well as testing new features and creating automated tests. Our ideal candidates are analytical with a keen eye for detail and obsession over quality. Top candidates will have experience using continuous integration, deployment, testing, and delivery strategies. This role will be responsible for logging and monitoring errors, and testing performance and load-time. You’ll have the opportunity to design testing strategies in a service-oriented architecture for large scale projects including unit tests, API tests, and functional/GUI tests. On a typical day, you will be working on: • Analyze product requirements and architect test plans, • Contribute in team sprint planning meetings, • Write, validate and execute test cases, • Track defects and provide quality metrics, • Collaborate with SDETs and other engineers on test strategies, • Take ownership of and champion quality in areas of focus, • Promote to the entire organization how important it is to ship high-quality / low-defect code What do we need from you? • 4+ years of experience testing web applications, • Experience testing a SaaS product with a strong focus on quality throughout the entire software development cycle, • Experience testing in a service-oriented architecture, • Understanding of web application architecture and troubleshooting, • Exposure to one or more automation testing tools (e.g. Cypress, WebDriver, Playwright), • Experience with Git or other source control systems, • Experience with one or more scripting languages (e.g. Javascript, Python), • Working knowledge of CI/CD tools like Jenkins, Buildkite (or other similar tools), • Experience validating API services using tools such as Postman, • Experience with Agile development methodology (e.g. Scrum), • Experience mentoring and guiding other Engineers in testing best practices, • Excellent problem-solving skills, a love for technical challenges, and a willingness to learn, • Impeccable time management skills and an ability to self-direct, • Phenomenal written and verbal communication skills, • Availability for participation in an on-call rotation, ensuring timely and effective responses to critical production issues outside of regular working hours., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Tier 1 Salary Hiring Range $139,071 - $168,521 USD Tier 2 Salary Hiring Range $127,482 - $154,478 USD Tier 3 Salary Hiring Range $115,892 - $140,434 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alabama, Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

The Opportunity The Senior QA Engineer role will be a part of a lean, nimble, full stack powerful engineering team. We value simplicity in both our code and our UI. We don’t believe in bloated teams or overly architected solutions; we opt for small, nimble players that work well together, iterates fast and achieves more as a high-powered team. Since we’re a small team, you’ll have the opportunity to work on virtually all aspects of the software and have a direct and immediate impact! This role will advance our cutting-edge data search engine and social profiling platform. You will be at the core of every new feature, every product decision, and every touch point of our users. If you are a problem solver and enjoy diving in and ensuring the best possible product quality, then this is the perfect opportunity for you. About Seamless Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work and LinkedIn’s Top 50 Tech Startups 2020. The Seamless Family We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive off of continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of Seamless every day. Duties / Responsibilities (your role): • Lead building quality attributes and requirements for testing. May provide technical assistance, • Creating and maintaining existing automation and test scripts in Java and Selenium to support large-scale web applications and chrome extension running complex architecture and business logic, • Creating testing strategies for ensuring application stability The Skill Set: • 5+ years experience supporting and testing highly-available, scalable and modern web applications and chrome extension using the Agile Methodologies (Scrum/Kanban), • Value, autonomy and ownership of your work, • Experience supporting/testing Chrome extensions, • Integration testing with 3rd parties, such as CRMs (Salesforce, Hubspot, etc), • Experience testing APIs, • Testing and automating full feature releases, relatively unsupervised, • Self-motivated QA engineer with the ability to work well with a small team of highly-driven / entrepreneurial Developers and Data Analysts, • Experience with Complex Manual Testing, • Ability to continuously track/identify bugs and build/maintain QA Trackers for testing, • Deep experience supporting/testing design, development, and implementation of scalable and performant web services., • Solve complex near real-time web engineering problems, focusing on quality assurance, • Passion for supporting and driving technologies that have the power to positively impact millions, • Willingness to go beyond the standard “9-5” when needed. We love what we do, and sometimes find ourselves working nights or weekends to get the job done, • Possess innate passion for coding, software development, and big data! Strongly Preferred: • Performance Testing, • Experience with Data Analysis, • Industry (SaaS/Computer Software) experience Role Breakdown: • 50% Automation Testing, • 50% Manual Creation Since 2015, ___ has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position. Prior medical imaging field service experience required. Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET, DR, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity., • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required; United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. * Co-architect and co-build production AI agents with customer engineering teams * Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations * Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows * Advise customers post-sale on architecture, best practices, and roadmap-level decisions * Run technical demos, trainings, and workshops for developer audiences * Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers * Occasionally contribute code upstream when it meaningfully improves customer outcomes * 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up * Strong Python, JavaScript and systems fundamentals * Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling * Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations * Can explain technical tradeoffs clearly and build trust with developer audiences * Take responsibility for outcomes, not just recommendations * Have a bias toward action and enjoy figuring things out as you go * Are excited about operating AI agents in production, not just building demos * You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks * Worked with LLM evaluation, observability, or guardrails * Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts * Have shipped and operated production software and are comfortable owning systems under real-world constraints We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual OTE range: $150,000–$250,000 USD

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Retail Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. ***Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

FOIA Disclosure Product Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a FOIA Disclosure Product Manager to join our team supporting the IT mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing product management and product marketing tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: • Drive the SecureRelease product and business-planning process across cross-functional teams of the company, • Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective, • Assess current competitor offerings, seeking opportunities for differentiation, • Analyze product requirements and develop appropriate programs to ensure they’re successfully achieved, • Develop, implement, and maintain production timelines across multiple departments, • Drive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch, • Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI, • Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans, • Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization, • Develop product positioning and messaging that differentiates Deloitte and its features across primary market segments, • Manage and deliver Release Notes, • Schedule walkthroughs, • Manage client notifications, • Schedule product deployment, • Manage the feature requests queue and priorities Qualifications: • Bachelor’s degree in product design or engineering, • Strong experience in a dynamic product management role, • Proven experience overseeing all elements of the product development lifecycle, • Highly effective cross-functional team management, • Previous experience delivering finely-tuned product marketing strategies, • Exceptional writing and editing skills combined with strong presentation and public speaking skills Ideally, you will also have: • Master’s degree in product design or engineering, • Previous software and web development experience, • Proven experience working as a product developer in a non-managerial role Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. • Health, Dental, and Vision, • Life Insurance, • 401k, • Flexible Spending Account (Health, Dependent Care, and Commuter), • Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: ___ or contact: Email: ___sklfsd #CJ$116,480 - $158,080 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

POS-31593 Service Hub is an AI-powered customer service solution that can deliver delightful support with unified customer insights. Service Hub has everything customers need to scale support, drive retention, and increase customer value — all in one place. This is a fast growing product line leveraging AI in a thoughtful way to create the tools needed for Human/AI hybrid teams to drive the best outcomes for customers. We’re looking for a Principal Software Engineer to help shape the technical future of Service Hub focusing primarily on Front End. This is a very hands-on role. You’ll write code, dive into applications, review tough designs, improve performance of real time tools, debug messy systems, and directly drive the architecture behind some of the most critical surfaces in our key products: Customer Agent, Helpdesk, Customer Success, and Omnichannel Platform. • Front-end Architectural Leadership for the whole product line, setting standards and creating tools and libraries for effective front-end development., • Work with the platform Front-end as a Service (FaaS) group to ensure that problems are handled at the right level of abstraction to support developer productivity., • Set the standard for performance and reliability ensuring that we have the metrics and monitoring to discover issues and solve them in a way that benefits all product groups in the product line., • Hands-on, High-Leverage Contributor: You ship production code. You will lead the development of high-impact initiatives, moving from prototypes to production scale systems with ease.., • Technical Mentorship & Multiplier: You will elevate the entire engineering org. You’ll mentor senior engineers on best practices and techniques for creating responsive and delightful user interfaces., • Cross-Functional Influence: Partner with Product, UX and UXR to discover and act on the biggest opportunities for improving our applications., • Rapid AI Fluency: Willingness to learn and keep abreast of developments in AI both as a tool to speed up development and opportunities for creating better experiences for our customers., • User-First Mindset: You have a track record of building products that people love. You advocate for the end-user in design reviews and are willing to pivot technical strategies if it means a better outcome for the customer., • Proven Expertise in Frontend Systems: You have experience building very high usage, low-latency user interfaces with strict SLAs., • Technical Proficiency: Deep expertise in the major Frontend architectural styles, and experience with key frameworks and languages for Frontend development., • Systems Thinking: You think about problems from a systems perspective not just a single application or on Frontend. You must have the ability to partner with senior backend developers to come up with the best overall solution., • A Bias for Action: You prefer a working prototype over a 20-page design doc. You have a habit of turning ambiguity into clear plans and working software., • Product Intuition: You care about the "why" behind the "what." You understand the pain points of GTM professionals (especially service) and build technology that solves them. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$313,800—$502,080 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re ___ to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA ___ two years earlier, ___ for the ICIJ, and are ___ to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy ___ recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at ___ and follow us on ___. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Your primary mission is to embed Neo4j’s Graph Database & Analytics technology into the "Large Scale Transformation" practices of these firms. You will focus on driving high-value influence sell-to and and co-sell revenue by positioning Neo4j as the foundational layer for GSI offerings. This role requires a sophisticated navigator of GSI matrix organizations who can build deep relationships with Practice Leads, Partners, and Solution Architects and is enhanced through the over 1,700 current customers including 84% of the Fortune 100 including all of North America's top 20 banking institutions, 7/10 of the largest retail companies, 8/10 of the largest automotive and manufacturing companies, 7/10 of the largest Media & Telecommunications organizations, 8/10 largest Healthcare/ Insurance companies. The position will report to the RVP of Channel & Alliances for the Americas. • Strategic GSI Orchestration: Develop and execute multi-year business plans with assigned GSIs, focusing on practice build-outs (Data & AI) and center-of-excellence (CoE) integration., • Revenue & Pipeline Generation: Drive sourced and influenced ARR through GSI-led digital transformation projects. Align with Neo4j field sales to ensure seamless co-selling execution., • Practice Development: Work with GSI technical and business leaders to create Neo4j-based "repeatable solutions" or industry-specific "IP" (e.g., Supply Chain Resilience or Anti-Money Laundering frameworks)., • Executive Relationship Management: Build and maintain high-level relationships with GSI Partners and Managing Directors to ensure Neo4j is top-of-mind for large-scale RFP responses., • Enablement & Evangelism: Lead large-scale training initiatives and certification drives within the GSI’s developer and consultant communities to ensure delivery excellence., • Joint Go-to-Market (GTM): Collaborate with Partner Marketing to execute high-impact co-marketing activities, including executive roundtables and industry-specific webinars., • Governance: Conduct Quarterly Business Reviews (QBRs) to track KPIs, pipeline health, and technical certification progress., • Internal Alignment: Serve as the GSI subject matter expert for Neo4j’s internal sales and product teams, providing feedback on market trends and GSI-specific requirements., • Education: BA/BS degree required., • Experience: 10+ years of experience in Alliances or Channel Sales, with at least 5 years specifically managing Global Systems Integrators (GSIs) in the enterprise software space., • Proven Track Record: Demonstrated success in exceeding $10M+ influenced/sourced revenue targets through GSI partners., • GSI Domain Expertise: Deep understanding of the "GSI Business Model"—how they sell, how they are compensated, and how to navigate their internal hierarchies., • Subject Matter Knowledge: Strong familiarity with the Data & AI ecosystem (Graph databases, GenAI, and Vector Search) is highly preferred., • Sales Rigor: Experience with enterprise sales methodologies (e.g., MEDDPICC, Challenger) and a history of building "Business Champions" within partner organizations., • Communication Excellence: Exceptional executive presence; ability to articulate complex technical value propositions to non-technical business leaders., • Strategic Thinking: Ability to map GSI capabilities to Neo4j solutions to create high-margin services opportunities for the partner., • Travel: Willingness to travel (approx. 30-40%) to partner sites and industry events The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual Base Salary Range for This Role $230,000 - $270,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. • Neo4j is one of the fastest-scaling technology companies in this industry. It ___ in annual recurring revenue (ARR), doubling its ARR ___, • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history., • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include ___, ___, ___, ___, ___, ___, ___, ___, ___, ___, and ___., • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success., • Countless ___. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform., • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers., • Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. ___ shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the___ to understand how we will handle the personal data that you provide. More information at___.

Description TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage. Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure. If you’re ready to help shape the future of enterprise storage, we’d love to connect. Position Overview: The Vice President of Customer Success & Global Support Services, reporting to the Chief Operation Officer, is responsible for leading and unifying TrueNAS’s global customer support, customer care, and professional services functions across the full customer lifecycle, from onboarding and adoption through renewal, expansion, and retention. This executive role ensures a consistent, high-quality customer experience across all touchpoints, while maintaining cost-to-serve discipline and operating within approved budgets, serving as the senior escalation authority for critical accounts and a key voice of the customer within the business. This is a U.S.-based position, with a strong preference for the individual to be located in Campbell, CA. Base Pay Range The on-target-earnings of this position is $200,000 to $350,000 USD annually. Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Expected Posting Timelines This position will be open for a minimum of 5 days, a maximum of 90 days. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Executive Leadership & Strategy: • Act as the primary executive contact representing customer interests across the business., • Partner with Operations, Engineering, Product, and Sales leadership to support growth and adoption., • Establish clear expectations for product capabilities, service delivery, and customer outcomes, including customer retention, renewal execution, and expansion opportunities in partnership with Sales., • Partner with Sales on renewals and expansions while maintaining clear ownership boundaries, governance, and alignment on account strategy and commercial execution., • Operate within approved annual budgets and workforce plans; all headcount increases, promotions, and compensation adjustments must follow companywide Finance and HR governance processes. Customer Support & Technical Operations: • Oversee global technical support operations for all TrueNAS products and platforms., • Oversee 24/7 global support delivery, ensuring the consistent achievement of world-class Customer Satisfaction (CSAT) and Customer Effort Score (CES) targets. Drive the evolution from reactive to proactive and predictive support models., • Serve as the executive escalation point for critical customer accounts and high-severity incidents., • Ensure customer and product SLAs are met or exceeded., • Own customer health frameworks, including segmentation, risk identification, and proactive churn-prevention strategies for enterprise and strategic accounts. Professional Services & Partner Management: • Lead the Professional Services organization, including onsite deployments and advanced engagements, with accountability for utilization, margin, and delivery efficiency., • Manage key partners and vendors supporting customer deployment and services., • Establish and maintain certification programs for partners and customers deploying TrueNAS products., • Ensure services align with customer expectations and product capabilities, and support long-term customer value realization, renewals, and expansion outcomes. Cross-Functional Alignment & Product Expectations: • Work closely with Engineering, Hardware, Product, and Sales teams to align customer expectations., • Represent customer needs, product performance, and product quality in executive planning., • Drive feedback loops between customers and internal teams to improve reliability and supportability. Process, Systems & Quality Management: • Drive continuous improvement of support processes, leveraging AI/ML, self-service portals, and robotic process automation (RPA) to optimize workflows and significantly reduce customer effort and time-to-resolution (TTR)., • Ensure operations are managed through Salesforce, SAP, and other internal enterprise systems., • Own ISO, QMS, and support-related compliance standards on behalf of the customer care organization., • Advocate for root-cause analysis and corrective actions for recurring customer and product issues. Metrics, Reporting & Operational Excellence: • Define, monitor, and enforce a balanced scorecard of KPIs, focusing on both lagging indicators (e.g., SLA, CSAT) and leading indicators (e.g., self-service adoption, case deflection rate, first contact resolution), alongside financial metrics including cost-to-serve, support margin, and budget adherence, as well as customer retention, renewal rates, churn, and net revenue retention (NRR) as a primary success metric., • Provide regular executive-level reporting on support health, customer risk, and improvement initiatives, • Use data-driven insights to guide operational and strategic decisions., • Provide quarterly executive and Board-level reporting on customer health, retention risk, renewal outlook, and strategic accounts., • Forecast renewal and retention risk in partnership with Finance and Sales, including early-warning indicators and mitigation plans. Travel: • Willingness and ability to travel up to 25% as required to support business, customer, and team needs. Confidentiality: • Handle sensitive and confidential information with the utmost discretion and integrity. Education and Experience We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career. • Bachelor’s degree in Engineering, Computer Science, Business Administration, or equivalent experience., • 10+ years of experience leading teams in a customer-facing or operational role, with at least 5 years operating at a VP or equivalent executive level in a high-growth, enterprise B2B software or hardware company with direct accountability for customer outcomes., • Previous experience at a mid-size technology company is preferred, • Ability to multitask, prioritize, and work effectively under pressure in a fast-paced environment with competing operational and strategic demands., • High level of professionalism, discretion, and emotional intelligence when engaging with executives, customers, and Board-level stakeholders., • Extensive experience supporting and operating within enterprise data storage and IT networking organizations or similarly complex enterprise infrastructure environments., • Demonstrated success in scaling a global support organization (3x-5x growth) while simultaneously improving key quality metrics (CSAT, CES) driving customer retention, and lowering cost-to-serve., • An equivalent combination of professional experience and demonstrated leadership capability that delivers the knowledge, skills, and abilities described above., • Excellent verbal and written communication skills, with the ability to engage effectively with executives, customers, and cross-functional teams, • Ability to manage complex and critical customer situations both with the customers and with internal teams., • Excellent organizational and managerial skills, • Ability to build trusted and proactive relationships with major TrueNAS accounts, • Proven ability to set long-term strategic goals and translate them into actionable plans, • Ability to build, motivate, and lead high-performing, globally distributed teams, • Strong analytical and problem-solving skills, with a data-driven approach to improving customer outcomes, • Ability to manage multiple priorities and initiatives in a fast-paced environment, • Strong business acumen with experience aligning customer success initiatives to company objectives, including renewals, expansion outcomes, and net revenue retention (NRR) in enterprise B2B environments., • Strong financial acumen, including experience managing operating budgets, headcount planning, and cost optimization in global support organizations., • Strong Experience in Digital Transformation for Support: Proven track record of successfully implementing large-scale support automation (AI/ML chatbots, routing) and advanced self-service strategies to drive case deflection and scale operations., • Customer Effort Reduction Focus: Deep understanding of modern support metrics (e.g., Customer Effort Score, Net Promoter Score) and a proven ability to design service experiences that prioritize ease of use for the customer., • Vendor and Technology Management: Extensive experience selecting, integrating, and managing complex support technology stacks, including CRM (Salesforce/SAP), knowledge management systems, and emerging support tools., • Global Support Model Design: Expertise in designing and managing scalable, resilient 24/7/365 global support models that effectively utilize follow-the-sun strategies and leverage resources across multiple international sites (U.S., Manila, etc.) Equal Employment Opportunity: iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Us: Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company. Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries. Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion. This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry. Objective: The Customer Success Representative is responsible for providing world class customer service to our Medical Devices customers and Field Sales Agents. Primary to ensuring success in this role, the agent will be responsible for the timely and successful handling of inbound calls and all electronic inquiries coming in via email, e-fax, and web orders and supporting order requests. The Customer Success Representative may act as a liaison with other departments for account maintenance, and other customer needs. Central to this position, the agent is expected to maintain positive & productive customer centric relationships as well as proactively provide timely and effective communications to all internal partners and external customers. Necessary Duties and Responsibilities include the following: • Conducts oneself in a manner which ensures compliance with all standard operating procedures, policies, and guidelines encompassed under the company policies and guidelines., • Process requests received from customers and the sales teams including orders, returns, product pricing inquiries, and general customer account questions., • Respond to inquiries from customers regarding status of orders and returns, availability of products and questions about our product portfolio., • Create and maintain cases in Salesforce for all service-related activities (orders, complaints, etc) ensuring timely and accurate resolution., • Communicates with internal counterparts across the organization in such areas as Finance, Customer Master, Post Market Surveillance, Shipping/Warehouse, and the Sales team., • Facilitates the returned goods process for all order types as needed., • Responsible for timely processing of order requests for Flash Program, Direct Sale, Warranty, and Consignment Billing with replenishment. Minimum Qualifications: • Minimum of 3-5 years Customer Service experience (preferably in the medical device or pharmaceutical industry) including a fast-paced call center environment, • Proficiency in MS Office tools (Outlook, Excel, Word)., • Experience or Proficiency in Salesforce and SAP strongly recommended., • Ability to develop, strengthen, and maintain partnerships with others inside or outside the organization, who can provide information, assistance, and support., • Intuitive customer focused mindset coupled with an enthusiastic and collaborative team-oriented aptitude., • Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally., • Self-starter and strategic thinker with demonstrated ability to work independently and a willingness to take ownership, accepting responsibility for actions and decisions., • Acute problem-solving aptitude balancing the needs of the company objectives while empathizing with the customer and their situation., • Strong attention to detail and excellent execution capabilities for completing tasks within SLA. Innate ability to manage multiple priorities, an instinctive eye for attention to detail, and a passion for delivering quality results in a timely fashion., • Excellent oral and written English communication skills are required. Other languages are a plus., • High School Diploma. Associate degree or Bachelor’s degree preferred. Please note that this position is on-site at our Domain location. Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions. At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota, • Through a combination of inbound and outbound leads, develop and manage leads funnel, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering, • Understand the competitive market, being familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Northern California region., • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills verbal and written, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $170,000 Base Salary Range $85,000 - $85,000 USD About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Partner is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Industrial Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. This role is 100% work from home. Individual must be authorized and working from the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's Degree, or equivalent work experience., • 3+ years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturityPreferred:, • 2 years of virtual work experience, • Work experience in professional account management and sales environment is desirable, • Ability to work 40-50 hour work week with additional hours as customers, situations and projects require. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $75- 90K annual base before bonus structure. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

___ is transforming how companies discover, evaluate, and maximize the impact of events. Event marketers are the driving force behind pipeline and brand — yet events remain one of the least optimized and most opaque marketing channels. Vendelux changes that. We provide the system of record for event marketing, giving teams the data and insights they need to make smarter, more strategic decisions. Our AI-powered platform delivers proprietary insights across 250,000+ events, helping high-growth companies identify where their ideal customers will be, maximize ROI, and turn events into a scalable growth channel. Customers often describe Vendelux as an event marketer’s dream. A key part of this is our growing network of event organizer partnerships — where organizers share first-party attendee and sponsorship data, and in return gain access to valuable market insights. In addition, Vendelux Meetings helps customers turn event insights into action — using AI to identify high-value attendees and automatically book 1:1 meetings with the right prospects at conferences. This allows teams to maximize pipeline generation and make every event materially more impactful. Founded in 2021, Vendelux is a Series A SaaS company backed by leading investors including FirstMark, with a recent $14M round. Our team brings experience from companies like Bain, ZoomInfo, Shutterstock, Compass, Forter, Airbnb, and more. About the Role AI is no longer an engineering story at Vendelux. It's a company story. The way our sales team prospects, the way product researches, the way ops runs processes, the way data answers questions. All of it is changing fast. We're looking for a Staff AI Enablement Engineer to be the technical force behind that change. This role sits at the intersection of deep AI infrastructure and cross-functional impact. You'll build the MCP servers, agent pipelines, context frameworks, and orchestration layers that make AI genuinely useful across every team - not just for the engineers who've already figured it out on their own. The work is hands-on and technical. The impact is company-wide. If you're the person at your current company who got everyone on Claude Code, wired up MCP servers for internal tools, and is already running agents 24/7, you might be exactly who we're looking for. What You'll Do Build the shared AI infrastructure layer * Design, build, and maintain MCP servers that connect our internal systems like Github, Snowflake, Linear, Notion, Slack, and others, to agents running across every function * Establish and own our context engineering standards: ___ / ___ conventions, shared context/ directories, architecture docs that make our agents deeply aware of how Vendelux works * Build the memory and persistence layer for long-running agents: session continuity, proactive scheduling, cross-session context * Own orchestration infrastructure for multi-agent workflows: coordination, sub-agent spawning, token budgets, permission boundaries * Maintain codebase health as the system scales: shared component libraries, automated quality gates, fragmentation checks, doc validation in the PR pipeline Drive adoption across every function * Partner with sales, ops, product, marketing, legal, and data teams to identify where AI can fundamentally change how a team works and build the agents that make it happen * Get every team to their “aha” moment fast: preconfigured environments, pre-connected tools, skills they can run immediately without debugging * Build and grow a skills marketplace where anyone can package a workflow and share it company-wide so one person’s breakthrough becomes everyone’s superpower * Create visibility and healthy competition around AI usage: leaderboards, showcases, Slack channels, all-hands demos that make building contagious * Identify force multipliers on every team (the people who get it early) and give them the platform and resources to bring their teams along Build purpose-built agents for non-engineering teams * Each agent isn’t a chatbot. It’s a composition: the right MCP integrations, the right document access, the right memory system, the right workflows assembled into something that genuinely serves a function’s real work * Work closely with domain experts to turn institutional knowledge into something an agent can act on; the best agents are co-created, not handed down * Given Vendelux’s focus on event intelligence and pipeline, there’s particular leverage in agents that understand our data models, account scoring, and sales workflows Own the hard infrastructure problems * Manage the access vs. safety tension: permissions scoping, token budgets, rate limiting, observability dashboards — guardrails that enable rather than block * Maintain reliability across agent infrastructure as the system grows: graceful degradation, fallback models, cost tracking * Evaluate frontier models, new MCP tooling, emerging agent frameworks, and integrate what's worth integrating before competitors catch up What We're Looking For Technical depth is the baseline. The ability to move others up the proficiency curve is what makes you exceptional in this role. Required * Strong software engineering fundamentals. You're building real infrastructure that teams depend on, not configuring existing tools * Deep hands-on experience with frontier AI agents (Claude Code, Codex, or equivalent) and the context engineering that makes them actually useful in complex codebases * Practical, production experience building with LLM APIs: tool use, multi-turn state, system prompt architecture, structured outputs, multi-agent orchestration * Hands-on experience with MCP or similar integration frameworks. You've connected agents to real production systems, not just toy examples * Experience designing for non-technical users: the agent that works for a software engineer is not the same as the one that works for a sales rep or an ops manager * Comfort working cross-functionally. You'll spend as much time talking to a head of sales or a product lead as you will writing code Nice to Have * Background in platform engineering, developer tooling, or data engineering * Experience with proactive/scheduled agent systems (not just request-response) * Familiarity with vector stores, RAG pipelines, or knowledge graph approaches for agent context * Experience with CI/CD automation involving AI agents * Exposure to B2B SaaS data models, CRM/MAP integrations, or event/attendee data What “Staff” Means Here Staff isn't a senior role with a better title. It means: * You identify the highest-leverage problems across the company without being told what they are * You define the technical direction for AI infrastructure and hold the standard across teams * You operate with wide autonomy and are accountable for outcomes, not just execution * You bring other engineers along: mentoring, documenting, setting patterns others can follow Why This Role, Why Now The gap between AI-native teams and everyone else is widening fast. At Vendelux, we're at an inflection point: our data assets — event intelligence, attendee behavior, account signals — are exactly the kind of domain-specific context that makes AI agents genuinely powerful rather than generic. The AI Enablement Engineer's job is to make that advantage real across every team. To make intelligence self-service, the same way DevOps made infrastructure self-service. One afternoon of setup, connecting the right agent to the right data and deploying it where a team already works, creates a permanent productivity gain that compounds. We're looking for the person who already knows this and wants the scope to do it at scale. Not all candidates will check all of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds. Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

___ is looking to hire exceptional talent to join our teams in building the open source security infrastructure stack for the AI era. We're building a generational company with a world-class team. This isn’t a place to coast — but if you want to grow fast, take ownership, and solve tough problems, you’ll be challenged like nowhere else. We’re looking for a Founding Designer to own and define Infisical’s brand and marketing design. As Infisical has grown, the number of brand and marketing surfaces we touch has expanded significantly. It has become increasingly important to establish a coherent, high-quality, and memorable design aesthetic that reflects our ambition and the technical depth of our product. This role exists to own and define that visual identity end to end, translating abstract ideas into narrative-rich visuals, proposing creative directions, and bringing consistency and craft into everything we put into the world. You’ll work closely with a co-founder and the Marketing, Sales, and Developer Experience teams to deliver work across a wide range of brand and marketing surfaces. Examples include designing the ___, ___, presentations, merch, ___ and other marketing assets, etc. * Experience in a design role, ideally as a brand, visual, or communication designer, with a portfolio demonstrating strong visual craft, creativity, and concept-driven work * Strong creative and aesthetic judgment — the ability to produce bold, original, and cohesive visual designs. * Comfort operating in ambiguity — you can generate creative directions with limited input and run with them without heavy hand-holding. * A bias toward action — able to iterate quickly, and make decisions with incomplete information. * Exceptional attention to detail and eagerness to learn. * Based in the Americas (or willing to work in the US timezone). * Ability to ship landing pages end to end without engineering support. * Familiarity with AI-powered creative tools like for inspiration, experimentation, or execution. * Experience helping scale a design function, or major rebrand. In this role, you’ll play a foundational role in shaping how the company looks and presents itself to the world. As you gain experience and the team expands, you’ll take full ownership of Infisical’s brand and marketing design function, influence how and when we expand the design team, shape new creative surfaces and mediums as the company scales, and continuously raise the bar for craft, clarity, and impact. Overall, you’ll be one of the defining forces behind how Infisical is perceived as we grow, with the autonomy and responsibility to do the best creative work of your career. Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings. At Infisical, we offer competitive compensation, including both salary and equity options. Additional benefits, such as a lunch stipend and a work setup budget, are available with more details to be found on our careers page. Infisical is the open source security infrastructure platform that engineers use for secrets, certificates, and privileged access management. We help developers and organizations securely manage over 1.5 billion secrets each month including application configuration, database credentials, certificates, and more. We’ve raised $19M from Y Combinator, Google, and Elad Gil, and our customers include Hugging Face, Lucid, and LG.

Swat.io is a Software-as-a-Service product that supports marketers in Social Media Publishing and Community Management. We are proud to be an independent, self-financed, product-led company, focused on building a product that users actually love. We follow a self-service-first approach and intentionally avoid aggressive sales tactics, putting user experience and value at the center of everything we do. Today, our goal is to continue growing sustainably and join the top 1% of SaaS companies with over €10 million in ARR. We want to create a meaningful impact for our customers, team, and company, becoming an integral part of our customers’ daily workflow. Guided by our core values—we add value, we drive progress, we own it, we thrive together — we prioritize quality over quantity. We focus on exceptional talent and a collaborative, supportive culture, believing that revenue follows quality, not the other way around. At Swat.io, we're a team of 50 people with diverse backgrounds. We focus on staying lean and agile, and we’re looking for makers who thrive in this kind of environment.You’ll join our Product Team, working alongside another Senior Product Manager and two experienced UX/UI designers, owning and driving our product growth. You’re a strategic thinker with a bias to action, fluent in numbers, and driven by measurable outcomes over shiny features. You’ve worked on growth topics in subscription-based products before, and know what it takes to move the needle across the full user journey, from acquisition to retention. You constantly monitor KPIs, spot trends, and connect product experience with business performance. You define your own challenges, run smart, targeted experiments, and thrive when there’s no roadmap, just potential. Whether it’s refining onboarding, improving pricing and packaging, or shaping in-product upgrade paths, you care about real, measurable impact. You collaborate confidently across teams, communicate your reasoning clearly, and bring strong arguments to the table, while staying open to better ones. Who you are not: This isn’t a role for someone early in their product career or looking to move into leadership soon. You won’t be managing a team, and we won’t be creating a title above “Senior Product Manager” any time soon. If you’re looking for a predefined roadmap, a long list of tasks, or direction handed down from others, this role won’t suit you. You’ll be expected to identify the biggest levers yourself and act on them. It’s also not the right fit if you’re mostly excited about building big new features. This role is about small, meaningful iterations, refining flows, pricing, packaging, and driving impact where it matters. We’re not looking for someone who waits for permission or needs others to spark the conversation. You’ll need to lead with insight, bring structure to ambiguity, and take full ownership of the outcomes.Your job is to identify and unlock our biggest growth opportunities in the Self-Service across conversion, activation, retention, and monetization. You’ll lead initiatives grounded in data and focus on outcomes. You won’t wait for permission or a roadmap; you’ll define the challenges worth solving and act on them. Our Head of Product will support you with strategic sparring, but you'll own the Self-Service journey end-to-end. That will also include: • Constantly monitoring key product KPIs, spotting patterns, and acting fast on what creates impact., • Reworking and optimizing the Self-Service flows across the full user lifecycle, from signup to upgrade to churn prevention., • Running small, fast, measurable experiments rather than chasing big feature builds., • Creating upsell opportunities through pricing, packaging, and product experience., • Working across a broad product scope, from publisher to inbox and beyond, while dealing with platform limitations and finding the right trade-offs., • Pairing with designers early on to explore problems and define solid solutions., • Collaborating closely with skilled and opinionated developers who value thoughtful input, to enable the development of value-adding features., • Making sure Sales and Marketing have what they need to talk to customers and win them over. We expect you to:, • Take full ownership of product growth challenges, including planning, execution, and outcomes., • Become the go-to expert on product-led growth within the team. As we’ll keep building new features, your opinion and perspective on how it fits into the offering will matter., • Make data-informed decisions: Rely on insights, not assumptions, your decisions start with data, and you know what to look for., • Communicate clearly across teams, with strong reasoning and a bias for action., • Deliver a measurable product improvement within your first three months.We define ready as, • You have at least 5+ years of experience as a Product Manager in the SaaS industry working with subscriptions, pricing, and packaging., • You have a deep understanding of product growth in a product-led and self-service environment., • You’re obsessed with data, constantly monitoring KPIs, spotting trends, guiding decisions, and acting quickly to push key metrics upward., • You understand the full user journey from acquisition to retention, and own improving it end-to-end., • You thrive working autonomously without needing constant direction and are comfortable making decisions outside strict roadmaps, prioritizing what will make the difference based on business impact., • You excel at small, iterative improvements rather than building “the next big feature”., • You understand software development processes and how to work with engineers., • You think in iterations, breaking big ideas into manageable steps, and are pragmatic about what to build and when, focused on purpose over perfection., • You bring fresh, user-first ideas and stay curious about new tools, trends, and competitors., • You have an opinion and aren’t afraid to speak up, but you are also open to being challenged and to better arguments., • You are experienced in working with different stakeholders and navigating shifting requirements., • You understand modern product management practices and aren’t afraid to dive into new technologies or unfamiliar problems (think: AI, Social Media platform shifts, unexpected API changes)., • You're fluent in English and confident in communicating your ideas, decisions, and reasoning across teams.Nice-to-haves:, • German language skills, • Technical understanding/technical background, • Experience with social media platforms, • Certification as Agile Product OwnerDon’t worry if you don't meet all qualifications. If this opportunity catches your eye and you are passionate about the field of work, we are happy to receive your application. If we both think we are a good match, and team fit is as important to us as a technical fit, we will find a solution and grow together. Please note: we can only consider candidates who are currently residing in the EU and have the legal right to work here, as visa and relocation support are not available for this position. • The product team plans everything in Linear, collaborates with designers in Figma, and works in 5-week development cycles, each starting with a kickoff to clarify resources, scope, and what we can realistically accomplish, whether for research or execution., • We keep our processes agile with needed fixed points such as weekly team meetings, retrospectives, and ad hoc collaboration via Slack, Google Meet, or Slack Huddles. We are always open to jumping on calls, diving into problems together, and making sure humour is part of the process. Strong GIF game is recommended., • We enhance productivity with advanced AI features of Raycast Pro, track user feedback in Productboard, and analyze product usage with PostHog to guide decisions and priorities, • Bigger projects typically span 2–3 cycles, but we aim to ship a meaningful first iteration within one cycle. Iterate Agilely: • We prefer small iterations over waterfall., • We ship often & early., • We embrace continuous change. Simplicity Wins: • Simplicity is in our DNA., • No project is too small, but there is definitely a „too big“., • We value clear and simple design., • Simplicity also means no technical debt. Collaboration First/ one for all, all for one: • Arguments before ego., • We are one team that supports each other., • We are managers of ourselves. Data-Driven Excellence: • Data is a strong argument., • Challenge the status quo. Positive Team Culture: • We are good & fun people., • We assume the best intent., • We give feedback because we care about each other., • Personal development: An exciting area of responsibility with high autonomy and opportunity to bring your ideas and improvements to shape our product., • Annual learning & development budget: You’ll receive €1,000 per year and 4 additional days off for professional or personal development., • Professional equipment: We’ll equip you with everything you need: MacBook, smartphone, headset, and more., • Salary: Permanent contract with a gross annual salary between EUR 60.000,- and 75.000,- for a 38.5-hour work-week, depending on your level of experience and demonstrated expertise. Overtime will be compensated as time off., • Flexibility: We work with a flexible hours model with no core working hours that allows you to shape your workdays around your needs and those of your team and customers., • Remote-friendly model: You can comfortably work full-remote from your country and/or from our Vienna office. Whatever works best for you, as long as you are located in Europe. You can also work abroad from anywhere in the world for up to 3 months per year - just keep time zones in mind., • Family-friendly: We guarantee your job after parental leave and offer truly flexible working hours and models. Around 40% of our team members are parents, showing how seriously we take work-life balance., • Team spirit: At Swat.io, we are makers who excel at what we do while caring for each other’s well-being and creating a supportive environment. We have regular team collaboration activities and bi-annual company events that bring all Swaties from around the world together to connect and celebrate in Vienna. If you are located outside of Vienna, we will support your travel costs., • Public transport support: If you’re based in Austria, we support you with a yearly public transport ticket (Vienna public transport pass or a portion of the KlimaTicket).We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race., • Annoying micro-management, • Office politics, • Lengthy coordination and approval processes, • Monotonous tasks and boring work, • Egos and bullshit before real resultsYour contact people are Roman, our Head of Product and the direct manager for this role, and Jane, our People & Culture Manager., • CV screening, • Intro Interview with Jane, • Technical interview with Roman, • Assessment Round with Roman and Johannes, our CEO Product, and meeting the rest of the team If you have questions about us, our culture, team, or recruiting process, check ___ and the FAQ section. * Roman: Our Head of Product stepped into the role in 2024, bringing in 10+ years of SaaS experience, focused on bringing product, UX, and engineering onto the same page. He’s a proud dad who enjoys coding, cooking, gaming, music, and trying out new board games. * Matthias: Our UI/UX Designer has been making Swat.io even more stylish for over four years now. When he's not busy solving interesting problems, he loves spending time with his family and cruising through the woods on his bike. * Guillermo: Our UI/UX Designer has been crafting intuitive user experiences for our product from his base in Madrid since 2024. He has a big interest in music. composition and would love to hear a live orchestra play some of his music one day * Laura: our Upper Austrian Senior Product Manager Power Woman, who is currently on maternity leave, has been developing our product since 2022, always keeping the needs of our users in mind. She prefers to juggle tasks in "Working from Abroad" mode and even uses her lunch break for trail running training.

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Our Story Position Overview We’re hiring a Head of Product to position mpathic as a category leader by building the right product and ensuring it translates into revenue through strong pricing, packaging, and tight GTM partnership. This role is hands-on to start. You will work alongside our CEO, CTO, and GTM leaders, as well as manage a VP of Product. Together, you’ll help us drive roadmap decisions, align leadership, and push key initiatives forward as we turn early traction into differentiation. As the function matures, you’ll build and scale the product organization’s team and practices to ensure we’re building the right things, and turning them into a strong business with a necessary impact. What You’ll Accomplish In your first 6 months you’ll… • Establish a clear product operating cadence and decision-making framework across leadership, • Audit and refine the product roadmap, aligning it to company priorities and market opportunities, • Drive alignment across executives on product vision, near-term priorities, and tradeoffs In your first year you’ll… • Position mpathic as a category leader in conversational AI benchmarking through differentiated product capabilities, • Own product’s contribution to revenue, including pricing, packaging, and tight partnership with GTM, • Build and scale the product organization, hiring and structuring the team while establishing strong product management practices You’ll Thrive in This Role If You… • Have experience building B2B SaaS or data products, ideally in AI, ML, or developer-facing environments, • Have 8+ years of product experience, including owning roadmap and delivery in early or growth-stage companies, • Have hands-on experience shipping AI/ML-enabled products or working closely with technical teams building them, • Are comfortable operating in ambiguity and creating structure where none exists, • Know how to translate messy, incomplete data and user signals into clear product direction, • Have experience building and mentoring product teams, especially from early stages, • Can partner effectively with engineering, GTM, and leadership to drive alignment and execution, • Communicate with clarity, confidence, and low ego, • Are motivated by mission-driven work, particularly around AI safety and human impact About the Team We’re a mission-driven, fast-moving team that values ownership, clarity, and thoughtful decision-making. We care deeply about building meaningful technology—and doing it the right way. You’ll work with the: • CEO: Strategic partner on product vision, priorities, and company direction, • VP of Product: Day-to-day collaboration, coaching, and organizational scaling, • CTO: Partner on technical tradeoffs, infrastructure decisions, and feasibility, • Sales & Marketing: Align product with GTM strategy, positioning, and customer needs, • Executive Team: Drive alignment and communicate product strategy at the highest level Our Hiring Process • Recruiter Screen (20–30 minutes), • Hiring Manager Interview, • Team Panel Interview, • Practical Exercise / Working Session, • Founder & Leadership Interviews, • Offer Compensation & Benefits • Competitive base salary with uncapped earnings potential, • Equity, • Company-funded health, dental, and vision insurance, • 401k with 4% company match, • Well-being programs, • Flexible paid time off, • Mission-driven work solving AI Safety challenges Apply Even If You Don’t Check Every Box We know great candidates might not fit every bullet on a job description. If this role speaks to you and you’re excited to help shape the future of [industry/problem], we’d love to hear from you.

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s ___ list and LinkedIn’s ___ for more than 3 years, as well as the Forbes ___, CNBC ___, and TIME Magazine’s 100 ___. Growth engineering builds the systems that power nearly every growth channel at Ramp. As an engineer here, you’ll own some of the most foundational problems in our growth stack: managing complex data flows, ingesting diverse sources, applying LLMs to unstructured information, and building internal platforms that scale growth across the company. You’ll partner with product, data, and design, and work directly with stakeholders across growth, sales, marketing, and finance to accelerate Ramp’s growth. This role offers the opportunity to shape Ramp’s growth engine with high ownership and direct impact. Check out our ___ to learn more about our tech stack, mission, and values! * Build software to grow Ramp to its next millions of users * Build data ingestion and activation pipelines between Ramp products, business systems, external systems, and third-party data * Architect and implement internal platforms (e.g. experimentation, incentives) that power all growth channels at Ramp * Leverage AI for unstructured data processing, data acquisition and normalization, and growth signal derivation * Drive business goals through experiments and metric-driven software development * Work in a dynamic engineering team with partners in product, data, and design * Minimum of 3 years of experience in a software development role * Experience shipping fast, reliable, real-time applications using modern development tools and infrastructure * Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions * Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty * Perpetual curiosity and passion for honing your craft * Start up experience as a technical co/founder or early engineer * Experience with the modern data stack - including ETL tools like Fivetran, workflow orchestrators like Airflow, and data platforms like Snowflake * Experience with applying AI/LLMs in production use cases * Strong perspective on engineering development cycle (system design, documentation + testing, best practices for codebase development) * Experience building user-facing data applications * Understanding of the tools that power marketing/sales automation, personalization, and analytics * 100% medical, dental & vision insurance coverage for you * Partially covered for your dependents * One Medical annual membership * 401k (including employer match on contributions made while employed by Ramp) * Flexible PTO * Fertility HRA (up to $5,000 per year) * WFH stipend to support your home office needs * Wellness stipend * Parental Leave * Relocation support to NYC or SF (as needed) * Pet insurance If you are being referred for the role, please contact that person to apply on your behalf. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Senior Software Engineer within the Business Technology Transformation (BTT) team, you will be the technical engine behind Toast’s physical product journey. You will work on high-impact projects that ensure our customers receive their hardware on time by optimizing the systems that govern inventory and delivery. A day in the life (Responsibilities) • System Integration: Plan and execute complex integrations between our core restaurant platform and Supply Chain systems like NetSuite ERP, Salesforce, and Shipium., • Technical Design: Draft high-level technical designs and engineering plans for scalable services that handle large transactional volumes., • Order Lifecycle Management: Implement and maintain both new and legacy integrations across disparate platforms to ensure a seamless Order Management flow., • Quality & Stability: Develop and automate end-to-end testing to provide confidence in production releases, conducting root-cause analysis when issues arise., • Collaboration: Partner closely with Product Owners and stakeholders in Supply Chain, Finance, and Operations to translate business goals into technical reality. What you'll need to thrive (Requirements) • Backend Expertise: 5-7+ years of experience delivering high-quality, reliable services using Java, Kotlin, or other object-oriented languages., • Supply Chain Knowledge: Familiarity with the technical logic behind Order Management, Warehouse Management (WMS), or Transportation Management (TMS) systems., • Integration Proficiency: Proven experience working with REST, XML, and JSON to connect disparate enterprise applications., • Data Mastery: A strong understanding of data manipulation and distribution, ensuring data integrity across multiple systems., • Technical Rigor: Excellent version control and QA skills, with a focus on building scalable technology that avoids future tech debt. What will help you stand out (Nonessential Skills/Nice to Haves) • Enterprise Platforms: Hands-on experience with NetSuite (SuiteScript), Salesforce, or Zuora Billing., • iPaaS Tools: Experience with Workato or similar integration platforms., • Modern Infrastructure: Exposure to distributed systems, SQL, and messaging services like Pulsar., • CI/CD: Practical experience with CI/CD best practices in a cloud-based environment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$168,000—$269,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Sigma Computing Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. Key Responsibilities: • Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts., • Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights., • NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support., • Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention., • Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives., • Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: • Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field., • 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry., • Experience navigating complex enterprise sales environments with multiple priorities and stakeholders, • Strong analytical skills with a proven ability to solve complex problems using data., • Excellent communication and interpersonal skills, with a knack for building trust and driving engagement., • Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention., • Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery), • ETL experience, • Experience implementing production business intelligence solutions, • Startup experience Additional Job details The base salary range for this position is $132k - $165k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. About us: Sigma is the AI apps and analytics platform connected to the cloud data warehouse. Using Sigma, business and technical teams can build intelligent, production-ready AI apps that accelerate and automate operational workflows. Sigma provides a spreadsheet interface, SQL and Python editors, visual builders, and native AI to help teams turn live data into interactive applications, analysis, reports, and embedded experiences. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth. Come join us! Benefits For Our Full-Time Employees: • Equity, • Generous health benefits, • Flexible time off policy. Take the time off you need!, • Paid bonding time for all new parents, • Traditional and Roth 401k, • Commuter and FSA benefits, • Lunch Program, • Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, and London. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s ___ for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to USA, the UK, and Canada). Sigma’s use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

About Toast: Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready* for a change? (Team Info) As a Toaster on the hardware product management team you will be challenged to take on meaningful projects that will help craft the future of the company. On the product management team, you will interface with other Toast teams across Product, Engineering, UX, Marketing, Sales, Finance, Operations and Customer Success to build and shape innovative products. You will have the opportunity to interface with our restaurant customers (Owners,managers and employees) directly to get feedback on product enhancements, issues and usability in order to inspire and inform how Toast continues to iterate and grow. About this roll* (Responsibilities): • Work on the next generation hardware devices for our customers, • Be the voice of the customer. Understand deeply and broadly what the functional, social and emotional needs of users are and lead the design and development of products that will delight our customers., • Discover customer pain points and unmet needs and drive for high quality feature requests, • Develop Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment, • Manage vendors and overseas suppliers, comfortable with evening calls with overseas suppliers and be able to clearly communicate requirements and deliver quality products on time., • Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win, • Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap, • Work closely with the Marketing, Finance, Operations and Customer Success teams to execute flawless launches, • Manage multiple projects, and fulfill product requests within tight timelines, • Source new products and drive the qualification of the product internally and externally, • Analyze and track product KPIs to understand how hardware products are performing in the field post launch Do you have the right ingredients*? • A minimum 5 years Product Manager in a fast-paced hardware development environment and have launched at least 2 hardware product to market, • Strong understanding of hardware product development processes, from market research, user study, design, prototyping, production and post production quality support, • Experience building strategic partnerships with hardware vendors and suppliers, • Proven experience in bridging the technical and business sides of hardware projects, including the desire to lead through collaboration of these stakeholders, • Strong communication skills, including the ability to demonstrate ideas visually, • Proven time management, prioritization and organizational skills (must be able to prioritize workload and meet deadlines), • Strong problem-solving skills, • Experience in user experience design and research, • Experience in data mining and/or querying skills AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$138,000—$221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Are you passionate about the intersection of Identity, Se and Artificial Intelligence? Join Okta as we define the future of secure AI through our "Okta for AI Agents" initiative. As AI agents increasingly act on behalf of humans and organizations, the need for robust identity, permissions, and auditability has never been more critical. You will play a central role in shaping a brand-new product area, defining how AI agents are authenticated, authorized, and governed. This is a high-impact, hands-on opportunity to collaborate cross-functionally and deliver a differentiated solution that secures the next generation of automated workflows. Responsibilities • Customer & Stakeholder Engagement: Collaborate with AI platform developers, security architects, and internal stakeholders to distill feature asks, gather feedback, and ensure product-market fit for AI agent identity., • Product Scope: Define and own the product strategy and roadmap for AI agent-specific capabilities, including agent-to-agent authentication and delegated authority., • Roadmap Ownership: Identify and prioritize the development of new features such as dynamic session management for AI, "on-behalf-of" token exchange, and agent-specific audit logs., • Technical Collaboration: Work closely with engineering and architecture teams to define protocols (e.g., extensions to OAuth/OIDC) and deployment models that align with modern AI orchestration frameworks., • Delivery & Execution: Drive cross-functional execution with design, engineering, and documentation teams to deliver high-quality features on time., • Market Awareness: Track industry trends in LLMs, agentic frameworks (e.g., LangChain, AutoGPT), and emerging AI security standards to develop differentiated solutions., • Data-Driven Insights: Leverage product data to continually improve agent lifecycle management and drive adoption within the developer community., • Subject Matter Expertise: Serve as the subject matter expert for AI Identity, enabling marketing and technical sales teams with the tools needed to position Okta for AI use cases. Required Experience • 5+ years of technical product management experience in enterprise-scale SaaS products, or an equivalent background demonstrating core PM competencies., • Strong knowledge of Identity and Access Management (IAM) protocols such as OAuth2, OIDC, and SAML., • Deep understanding of API security and the developer experience for integrating security services., • Analytical and decisive: Ability to drive action even with incomplete or ambiguous information in the rapidly evolving AI landscape., • Excellent communication skills: Ability to work cross-functionally with research, design, engineering, and customer success teams., • Technical background: Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience that allows you to influence technical design decisions. Preferred Experience • Hands-on experience with AI/ML frameworks or building products that leverage Large Language Models (LLMs)., • Experience with developer-centric products, such as building with SDKs, APIs, or no-code/low-code integration platforms., • Familiarity with Zero Trust architecture and how it applies to non-human entities and automated workloads., • Prior experience in a "Zero to One" product environment, launching new products from initial concept to GA. Advanced degree in a technical or business field. **Must attend in person orientation in San Francisco or Chicago the first week of employment. #LI-MM #LI-Remote P24679_3349401 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $184,000—$276,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ___. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$164,000—$246,000 USD What you can look forward to as a Full-Time Okta employee! • Amazing ___, • Making ___, • Developing ___ Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta______. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this___ to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please ___ to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ___

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. About the position: As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the delivery of RKON services and overseeing the resolution with technical support teams. This individual will serve as a product, company, and industry ambassador and keen on educating customers on the capabilities of RKON services. The ultimate goal of the CSM is a long-term partnership that drives business growth for both the customer and RKON. Responsibilities Include: Customer Relationship Management: • Build and maintain strong relationships with customers, • Act as the primary point of contact for customer inquiries, issues, and escalations, • Understand the unique needs and goals of each customer and tailor strategies accordingly, • Act as a strategic advisor and advocate within managed servicesOnboarding and Adoption:, • Collaborate with the technical teams to ensure the customer’s IT environment is understood, • Sets up communication channels and introduce the customer to key contacts, • Establish initial performance expectations and success metrics, • Guide new customers through the onboarding process, ensuring a smooth transitionCustomer Success Planning:, • Collaborate with customer to define business objectives and desired outcomes, • Establish clear Key Performance Indicators (KPIs) to measure success (e.g., uptime, cost savings, user satisfaction), • Create a strategic roadmap for outlining milestones, timelines, and resources required, • Conduct periodic reviews to track progress, adjust strategies, and maintain alignment with customer goals Proactive Issue Resolution:, • Continuous monitoring of the customer’s IT environment for early detection of potential issues, • Collaborate with technical teams to address problems before they affect operations, • Communicate with customers to ensure they’re aware of ongoing efforts to prevent issues Reactive Issue Escalation:, • Coordinate with internal teams, such as support, engineering, or management, to escalate the issue to higher priority levels when initial resolutions are delayed or inadequate, • Ensure transparent, consistent communication with the customer, keeping them informed on progress, expected resolution time, and steps being taken, • Ensure customer satisfaction after the issue is resolved and prevents recurrence Service Retention & Expansion Opportunities:, • Collaborate with sales and technical teams to identify new service opportunities, • Understand customer pain points and offer solutions that add value, • Promote new services that align with the customer’s business growth or IT strategy, • Ensure customer subscriptions are renewed on time and negotiate terms as needed, • Identify at-risk customers and implement intervention plans to retain themRecurring Business Reviews:, • CSMs review customer performance reports, SLAs, and overall service delivery, • Use reviews to drive decisions on future IT investments or improvements, • Discuss IT trends, customer needs, and strategic alignment, • Use data to identify areas for improvement in the service delivery process, • Maintain accurate records of customer interactions and account detailsCross-Functional Collaboration:, • Collaborate with sales, marketing, and service teams to align customer success efforts., • Share customer insights and feedback with other departments to improve overall customer experience, • 5-7 years of experience in customer success or account management, with proven excellence managing internal and external stakeholders, • Excellent communicator who is comfortable articulating complex and diverse technical solutions, • Sales mentality with history managing QBRs, retention, and upsells, • Data-driven mindset with a focus on finding solutions and seeks to achieve extraordinary results through consultative and innovative problem solving, • Strong attention to detail with the ability to manage competing priorities and multi-task, • Competitive pay, • Flexible working option, • Flex PTO Policy, • A team of highly skilled peers available to help RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Account Executive (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

Harper is a high-performance distributed application platform. It combines a database, in-memory cache, and real-time message broker to allow users to create enterprise-grade solutions with fewer moving parts, fewer lines of code, and a superior developer experience. Job Description: Harper is looking for a Denver-based, Business Development Representative (BDR) to join our growing sales team. This role will primarily work in-office at our Denver headquarters, with some remote work flexibility. We believe in the power of in-person collaboration, mentorship, and leadership, especially for early-career team members. You’ll work closely with experienced sales and leadership professionals who are passionate about helping you grow. This is a fantastic opportunity for someone with 0–3 years of BDR or SDR experience who is eager to level up their career, learn from a high-performing team, and be part of an innovative and fast-growing Denver tech startup. Responsibilities: • Pursue new business opportunities through high-volume cold calling, cold emailing, social outreach, and rapid follow-ups., • Jump on inbound leads quickly and follow through diligently, ensuring no opportunity slips through the cracks., • Conduct initial discovery calls to understand pain points and spark interest in Harper’s platform., • Partner closely with Strategic Account Executives and Sales Leadership to fuel a qualified and engaged pipeline., • Research and target ideal customer profiles, tailoring outreach by industry, persona, and use case (e.g., gaming, digital commerce, media)., • Maintain meticulous records of outreach activity, meeting notes, and pipeline status in Salesforce., • Collaborate cross-functionally with marketing to improve messaging, campaign targeting, and event lead conversion., • Hit or exceed weekly and monthly KPIs: meetings booked, opportunities sourced, and overall outbound activity., • Actively engage in product training, sales coaching, and feedback sessions to continuously sharpen your skills and market knowledge., • Bring tenacity, organization, and consistency to every single workday—you’re on top of your tasks, your goals, and your follow-ups. Qualifications: • Live in Denver and be able to work in-office a minimum of several days per week., • 0–3 years of experience in a BDR, SDR, or sales support role (preferably in tech)., • Experience in a highly competitive and collaborative environment such as collegiate sports, • Strong written and verbal communication skills, with the ability to deliver compelling messaging., • Grit, curiosity, and a drive to exceed targets., • High comfort level with cold outreach and handling objections., • Ability to work independently and collaboratively in a fast-paced environment. Bonus Qualifications: • Prior success meeting or exceeding outreach, pipeline, or quota-based goals., • Experience with CRM platforms and sales engagement tools., • Familiarity with infrastructure software or developer-centric solutions. Salary: $75,000 + Commission | OTE: $90,000 – $115,000 Hiring Process • Interview 1: 30 minute Zoom interview with Head of People, • Interview 2: 45 minute Zoom interview with Leadership Team Member, • Interview 3: 60 minute Zoom interview with members of the Harper Sales Team, • Interview 4: 30 minute Zoom interview with Harper Co-Founders Please note that this process may be updated as needed based on the candidate's skills and qualifications. If an additional interview is added, we will communicate this proactively. Why Join Us: • Opportunity to be part of a high-growth startup with a collaborative and supportive team culture., • Flexible work environment with remote work options and a focus on work-life balance., • Competitive compensation package including base salary, commission, and benefits., • Room for career advancement and professional development opportunities. If you are a motivated self-starter who thrives in a fast-paced environment and shares our values of transparency, authenticity, and empowerment, we want to hear from you!

Role Summary Our mission at HubSpot is to help millions of organizations grow better. Commerce Hub powers the future of B2B billing and payments, helping SMBs quote, bill, and get paid — all within a connected CRM experience. Within Commerce Hub, the Merchant Services team builds the infrastructure that keeps customers active, compliant, and in control from the moment they go live. As a Senior Product Manager I, Merchant Services, you will own and evolve a core product area within our merchant experience. You’ll define and deliver a resilient, self-serve account management experience that balances automation, risk, and speed — ensuring customers have timely access to cash flow and simple reconciliation with their accounting systems. What You’ll Do • Own the product strategy and roadmap for a defined area of the merchant account management experience, • Drive improvements to onboarding, payouts, and reconciliation workflows to reduce friction and increase customer confidence, • Partner with Finance, Payment Operations, Risk, and Engineering to deliver secure and compliant payment experiences, • Translate customer needs — particularly those of RevOps and Finance leaders — into clear product requirements and prioritized initiatives, • Guide new product ideas from discovery through launch, ensuring strong execution and measurable impact, • Use qualitative research and quantitative data to identify opportunities, validate hypotheses, and inform decision-making, • Define success metrics for your product area and monitor performance to drive continuous improvement, • Collaborate within the Product Triad (Engineering + UX) to ship high-quality, customer-first solutions, • Experience managing and launching B2B or B2B2C SaaS products, • Strong understanding of online payment processing and payout reconciliation workflows, • Familiarity with embedded finance tools and payment platform integrations, • Experience working with risk signals, fraud mitigation concepts, or underwriting workflows, • Ability to balance business goals, technical constraints, and customer needs when making product decisions, • Strong collaboration skills with Engineering, Design, Analytics, and cross-functional stakeholders, • Experience using data to inform product decisions and measure impact, • Excellent communication and stakeholder management skills, • Experience scaling merchant onboarding or self-serve financial workflows, • Exposure to global payments or international compliance considerations, • Experience integrating third-party financing or payment vendors, • Background working closely with RevOps or Finance leaders in SMB environments, • Location: United States, • Work location preference eligibility: Remote / Hybrid / Onsite, • Travel/Shift: Minimal travel expected Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Technology Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 5+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

What is Amplemarket all about? Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore. In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this. Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta. Important Notice: Beware of Recruitment Scams It has come to our attention that there are fraudulent activities targeting job seekers, where individuals are impersonating Amplemarket by using fake profiles, domains, and emails. Please be informed that Amplemarket always uses our main domain (amplemarket.com) for all hiring and recruitment purposes. Any communication or offer not originating from an amplemarket.com email address should be regarded as suspicious. • We will never request personal financial information (such as bank account details) during the initial application or interview process., • Our hiring process does not involve transferring money or making payments of any kind to secure a position. Amplemarket is not responsible for any loss or damage incurred as a result of job scams or fraudulent activity by third parties misusing our company name. If you have any doubts about the legitimacy of a job opportunity with Amplemarket, please contact our HR department directly. We advise you to verify the authenticity of any job-related communications claiming to be from Amplemarket. If you have any concerns or doubts, please contact us directly through our official channels. Your security is our priority. Thank you for your vigilance and understanding. Are you up for a challenge? Amplemarket welcomes spontaneous applications from talented people who are eager to join our team. We are always on the lookout for exceptional Infrastructure Engineers who want to revolutionize the future of sales, while thriving in an incredible Engineering environment. While we may not be prioritizing this opening at the moment - and, therefore, might take a bit longer to get back to you - we review spontaneous applications regularly and if your profile stands out, we’ll definitely want to get to know you 🙂 Our customers use Amplemarket on a daily basis. We are one of the main tools for their sales reps. When we are down, it means sales reps at hundreds of companies can’t do their job. Luckily, you are reading this, and when you join Amplemarket we will reach ∞ 9s availability ;) As an early member of the infrastructure & automation team, you will build and automate foundational systems for reliability, security, performance, developer velocity, and scale. You will work cross-functionally, supporting the engineering, product, design, customer success, support, and sales functions. You will: • Scale Amplemarket’s core cloud platform for high availability and performance, • Detect our blindspots and add observability to mitigate them, • Work closely with product engineers to design reliable rollouts of new features, • Review code, proposals and participate in architectural discussions, • Build reproducible automations for the most urgent infrastructure needs, • Define solutions to save our internal teams time when moving code to production, • Keep on top of potential threats/patches with a security-first mindset, • Participate in the continuous improvement of the development process/workflow About you: • You have experience designing and maintaining complex/large/growing systems, • When reviewing new system designs or code, you naturally think about what can go wrong: edge cases, failure modes, bottlenecks, migrations, releases, interesting metrics, etc, • You love debugging and finding the root cause of production issues, • You are proactive, when you see something broken you jump on it to fix it or suggest improvements, • You can't sleep if something doesn't have enough metrics to ensure everything is working properly, • You are based somewhere between the GMT-3 and GMT+2 timezones Some more about Amplemarket: • We are a post-Series A start-up, • Backed by YCombinator, • Strong technical founding team from MIT and IST (also founders of ___), • Fast growing startup with product market fit, • Great team spirit We offer: • Nice work environment, • Competitive Salary, • Health Insurance, • Stock Options, • Annual Company Trip in a secret location, • and more Amplemarket is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that what truly matters is how your skills, knowledge and personality fit our company. So bring your best professional version of yourself, and apply - we'd like to hear from you!

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel's sales team is full of bright, hardworking Account Executives who are helping us create a new category. Vercel's sales team is deeply technical and spans a range of business functions (developers, operations, marketing, product, IT). We are a fast-growing organization with a strong preference to grow team members and promote from within. You will be the dominant driver of revenue growth and be on the front lines evangelizing our platform to both new and existing customers. This role is to work specifically on the Nordic market. • Manage the full sales cycle, • Handle a book of business that includes renewals and driving penetration into net new accounts, • Partner cross-functionally to develop the Nordic region and get your customer's the best outcomes for their business, • Learn about our technology and the space every day, • Use tools like Sales Navigator, Lusha, Outreach, SFDC, etc., • Evangelize Next.js and deepen relationships in this huge community of developers, • Manage inbound opportunities and build a healthy outbound pipeline, • 2+ years Enterprise Saas experience, • Familiar with Enterprise SaaS sales cycle, • Top performer with history of success, • Proven track record of consistently building pipeline, • Coachable and collaborative, • Passionate about your customers and how Vercel solves their problems, • Motivated, curious, hungry individual, • Builder who can adapt to constant change and RAPID growth, • Aspire to be a leader!, • Experience with web infrastructure / developer tools, • Have experience in Product Led Growth company, • Have Dutch Language skills, • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Partner is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Retail, Hospitality & Entertainment Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. This role is 100% work from home. Individual must be authorized and working from the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's Degree, or equivalent work experience., • 3+ years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturityPreferred:, • 2 years of virtual work experience, • Work experience in professional account management and sales environment is desirable, • Ability to work 40-50 hour work week with additional hours as customers, situations and projects require. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $75- 95K annual base before bonus structure. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Valsoft builds and scales vertical market software companies. We partner with strong teams, invest for the long term, and run disciplined operating systems to drive sustainable growth across our portfolio. Carla AI is an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, Carla seamlessly transfers the call with full context. Carla was purpose built for the rental industry, starting with car rental operators across North America. Our platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. We are now establishing Carla AI as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. We’re hiring a Customer Success Manager to own onboarding, adoption, and retention for Carla AI’s growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring Carla for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO of Carla AI and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring Carla for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the Carla AI dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and Carla’s capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with Carla answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything Carla related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Backed by Valsoft / Aspire Software, combining the stability of a global portfolio with the pace and ownership of a startup., • Competitive compensation and strong growth potential as the customer success function scales. #AspireSoftware #CarlaAI

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, The Strategic Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities: • Build and foster executive-level trusted advisor relationships with the customer’s IT, Engineering and Support organizations., • Demonstrates hands on PagerDuty Product knowledge by applying it to the customer's business priorities., • Guide a customer on process, people and change management best practices to drive customers adoption of real time operations., • Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan., • Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline., • Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth., • When appropriate, recommend additional expert services needed to drive success., • Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates., • Represent the voice of the customer to inform our sales process or product roadmap., • Lead the cross functional post sales team at PagerDuty, delivering a seamless experiences on behalf of the customer., • Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions., • Predict and forecast risk, renewal and expansion within the customer portfolio. Qualifications: • Experienced professional with 10-15 years relevant industry expertise., • Strong consulting skills and proven results working as a trusted advisor to drive business value for customers., • Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections., • Experience building Business value ROI models., • Thrive in a collaborative fast pace environment and as a part of a results oriented team., • Working knowledge in a SaaS business model., • Strong knowledge of PagerDuty product and platform features and capabilities is highly desired., • Good understanding of IT enterprise architecture, DevOps principles and modern IT monitoring is strongly preferred., • Worked in a DevOps environment or with a company going through a transition to DevOps. The base salary range for this position is $132,000.00 - $182,200.00 USD (80/20). This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 2/13/2026 Anticipated Posting Close Date*: 4/13/2026 *Job posting may close early due to the volume of applicants. Customer Solutions Engineer Our customers are interested in optimizing their product delivery, global footprint, and user experience using the Fastly platform. You will be on the front lines of this adoption. Internally we title this role as a Fastly Cloud Engineer (CE) within the Fastly Revenue Organization. As a trusted customer advocate, the CE will help organizations understand various technologies such as Edge Computing and CDN architectures, as well as assisting them on efficiently migrating existing workload to Fastly, all while linking technology with measurable business value. You should be able to demonstrate technical ownership across assigned strategic customer accounts, bringing emotional intelligence and clear communication to all interactions and audiences (both technical and non-technical). With your technical expertise, you should act as a problem solver, identifying challenges and advocating solutions. At Fastly, we are looking for individuals who are passionate about technology and have an ongoing drive and capability to absorb and retain vast amounts of deep technical information. What You'll Do: * As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly * Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering * Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement * Investigate and recommend improvements to customers implementation and utilization of Fastly’s technology stack * Look for opportunities to introduce new Fastly products that compliment the customer’s needs * Partner internally to create customer strategies and assist in support requests or problems for assigned customers * Participate in regularly scheduled customer meetings on-site and by video/phone as necessary, including cadence calls and Quarterly Business Review meetings * Responsible for tracking and reporting on the health of your customer accounts, providing regular updates to Client Services leadership What We're Looking For: * 5 + years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer facing DevOps Engineer, Technical Account Management, or Solutions Architect * This is a hands on role, you must be willing to roll your sleeves hop on the keyboard and tackle customer issues and requests * Understanding of networking, including, BGP, internet routing, and the difference between transit and peering * Understanding of HTTP/s, TCP, TLS, DNS, HLS, DASH, Load Balancing, Apache, NGINX * Hands-on experience with Linux and scripting languages/tools such as (Python, Sed, Awk, Perl, JSON, Ruby, GO, Node.js) * Experience with internet and cloud based architecture as well as an understanding of bare metal deployments as well as cloud environments such as AWS, Azure, and GCP * Empathy and understanding of the customer * Possess a comfort level with presenting and leading customer presentations and training * Strong interpersonal, communication and feedback (writing and verbal), critical thinking & analytical skills * Able to present technical concepts to various business stakeholders (technical and non-technical). Able to outline deliverables and business impact. * Capable and willing to travel for customer meetings as necessary * While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs We’ll be super impressed if you have experience in any of these: * Experience with Varnish, Varnish Configuration Language * Streaming video/audio technologies or experience in e-commerce technologies/solutions * Experience in the CDN or cloud computing industries Work Hours: * This position will require you to be available during core business hours. * While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs. Work Location(s) & Travel Requirements: This position is open to remote work locations, ideally on the East Coast US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $104,830 to $125,796. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? * We have a huge impact. Fastly is a small company with a big reach. Not only do___ have a tremendous user base, but we also support a growing number of___. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. * We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. * We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. * We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at or @___ email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at ___ or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our___. Please see our___.

Role Title: Marketing & E-Commerce Coordinator (Luxury Retail) Location: Austin, TX (in-store + content capture required) Type: Full-Time Compensation: $50,000–$55,000 base + performance bonus About Cowboy Bride Cowboy Bride is a luxury bridal boutique rooted in laid-back luxury with a Western soul. We specialize in fashion-forward bridal with a highly curated designer assortment and an elevated, personalized in-store experience. We operate at the intersection of luxury retail and e-commerce, and our marketing is expected to drive both appointment bookings and product sales. The Opportunity This role offers the opportunity to work closely with the Founder and Creative Director, gaining direct exposure to brand vision, merchandising decisions, and high-level marketing strategy. You will not be operating in a silo—you will be part of building and executing the next phase of Cowboy Bride’s growth. The Role We are looking for a Marketing & E-Commerce Coordinator with experience in retail or fashion (not service-based businesses) who can execute content, support paid media, and contribute to e-commerce growth. This is a hands-on role focused on execution, performance tracking, and campaign support. Strategy and direction will be provided—you will be responsible for bringing it to life and ensuring it performs. Key Responsibilities Content Execution • Execute weekly content across Instagram + TikTok, • Capture in-store content (gowns, styling, real bride moments), • Edit short-form video (Reels, TikTok), • Assist in managing Meta (Instagram/Facebook) ad campaigns, • Upload creatives, monitor performance, and make basic optimizations, • Support testing of messaging, audiences, and creative, • Support product-focused campaigns (minis, accessories, drops), • Assist in merchandising and product storytelling, • Monitor basic performance metrics (conversion rate, product performance), • Track and report weekly:, • Appointment inquiries from marketing, • Booked appointments, • Top-performing content and ads, • Maintain a KPI tracker (Google Sheets or similar), • Assist in executing campaigns tied to:, • Trunk shows, • New arrivals, • Seasonal moments, • Coordinate campaigns through Mailchimp, • 1–3 years experience in retail, fashion, or e-commerce marketing (required), • Experience creating content for Instagram and TikTok, • Basic familiarity with Meta Ads Manager, • Experience with Shopify (or strong willingness to learn), • You understand that marketing should drive sales and bookings—not just engagement, • You have a strong eye for fashion, styling, and visual storytelling, • You are organized, proactive, and reliable, • This is not a strategy-only role, • This is not a passive content posting role, • Consistent, high-quality execution across content and campaigns, • Increased appointment inquiries and bookings, • Strong support of e-commerce revenue through product-focused marketing Please submit: • Resume, • Examples of content or campaigns you have worked on

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices, and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 8am-4:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: • Monitor and maintain accounts within assigned portfolio (large accounts)., • Contact clients via verbal and written communication for payment of past due invoices., • Provide information and/or documentation to both internal and external clients., • Interact with Collections Manager and Operation Designees to resolve client issues., • Maintain current and accurate account notes in collections software, • Provide updates on accounts to Collections Manager, Operations and Sales as needed., • Work daily follow up queue in collections software., • Notify the Collections Manager of negative payment patterns., • Facilitate and/or attend conference calls specific to collections activity on client accounts., • Resolve cash discrepancies on client accounts by research in Oracle of payment application., • Process credit card payments., • Complete side projects/ task as assigned by Collections Manager, • Additional duties as assigned Basic Minimum Qualifications: • High School Diploma or equivalent, • At least 1 year of Collections/ Accounts Receivable experience or customer service experience, • Computer skills, • Previous Collections experience, • Previous Accounts Receivable experience, • Knowledge of the Accounting process, • Customer service experience - internal and external, • AS/AA in Accounting or related field is a plus, • General business concepts, • General accounting knowledge, • Computers and accounting software knowledge, • Basic mathematical principles, • Knowledge of collections policies, procedures and best practices, • Strong written and verbal communication skills, • Active listening skills, • Negotiation skills, • Problem solving skills, • Organizational skills, • Strong customer service skills, • Detail oriented, • Ability to employ tact and discretion in business-related conversations Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Pay rate: $16.50-17.00/hour Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ___ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Who is Tenable? Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Tenable is seeking a Staff Software Engineer to join our VM Platform team. Our team sits at the center of our Tenable One architecture; we ingest massive volumes of assets and find data from collection teams, process it to calculate the "state of the world" for our customers, and feed it to downstream search and reporting products. We are not just building web apps; we are solving a complex Big Data problem. You will build and maintain the high-throughput, event-driven pipelines responsible for processing the history of assets and vulnerabilities. You will move beyond simple CRUD operations to design systems that handle massive scale, ensuring that when we say an asset is vulnerable (or patched), that data is accurate and available in real-time. Your Opportunity: • Build the Future of Exposure Management: We are currently developing the backend that powers Tenable’s flagship Exposure Management (EM) platform. You will be building the future that powers our EM platform., • Solve Complex Data Problems: Work on "team-named data processing" challenges. You will design logic that collapses millions of incoming findings into a single, accurate state record., • Architect for Scale: Transition our systems to a new architecture designed to be faster, cheaper, and more reliable. Your work will unblock integrations across the entire company., • Own Your Stack (DevOps): We support our services in the wild. You won't just write code; you will use Terraform and Datadog to deploy, monitor, and ensure the health of your services in production. What You’ll Need: • 8+ years of Backend Engineering experience with a focus on high-volume data processing or distributed systems., • Strong JVM Proficiency: Deep experience with Java, Kotlin,is required. You should understand memory management and performance within the JVM ecosystem., • Stream Processing Architecture: Proven experience with Kafka (ideally), AWS Kinesis, et al. You understand topics, partitions, and how to process teams of data asynchronously, • Distributed Systems Knowledge: You understand the challenges of microservices, eventual consistency, and data resiliency., • Stateful Processing Logic: Experience calculating "state" from a history of events. You understand how to take a stream of raw data and "collapse" it into a current status., • DevOps Mindset: Hands-on experience with Terraform for infrastructure-as-code and observability tools like Datadog to monitor metrics and graphs., • Database Experience: Proficiency with SQL and NoSQL data stores (PostgreSQL, DynamoDB, or similar) to store and retrieve state data., • Experience with Event Sourcing or CQRS patterns., • While security background is a plus, we value Big Data/Data Pipeline experience first (if you can process data at scale, we can teach you the security domain). Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. #LI-LP1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $188,000 - $250,666.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact ___ for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click ___ to review. For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click ___ to review.

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s ___ list and LinkedIn’s ___ for more than 3 years, as well as the Forbes ___, CNBC ___, and TIME Magazine’s 100 ___. Growth engineering builds the applications that power nearly every growth channel at Ramp. As an engineer here, you’ll own applications at the frontier of sales technology - bridging the gap between raw information and tailored, actionable insights. You’ll partner with product, data, and design, and work directly with stakeholders across growth, sales, marketing, and finance to accelerate Ramp’s growth. This role offers the opportunity to shape Ramp’s growth engine with high ownership and direct impact. Check out our ___ to learn more about our tech stack, mission, and values! * Build software to grow Ramp to its next millions of users * Scale our sales and marketing functions through custom applications, automation, and AI assistance * Drive business outcomes through experiments and metric-driven software development * Work in a dynamic engineering team with partners in product, data, and design * Make important prioritization and scoping decisions that determine when we build custom solutions v.s. procure third-party products * Minimum of 3 years of experience in a software development role * Experience shipping fast, reliable applications using modern development tools and infrastructure * Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions * Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty * Perpetual curiosity and passion for honing your craft * Start up experience as a technical co/founder or early engineer * Experience with the modern data stack - including ETL tools like Fivetran, workflow orchestrators like Airflow, and data platforms like Snowflake * Experience with applying AI/LLMs in production use cases * Strong perspective on engineering development cycle (system design, documentation + testing, best practices for codebase development) * Understanding of the tools that power marketing/sales automation, personalization, and analytics * 100% medical, dental & vision insurance coverage for you * Partially covered for your dependents * One Medical annual membership * 401k (including employer match on contributions made while employed by Ramp) * Flexible PTO * Fertility HRA (up to $5,000 per year) * WFH stipend to support your home office needs * Wellness stipend * Parental Leave * Relocation support to NYC or SF (as needed) * Pet insurance If you are being referred for the role, please contact that person to apply on your behalf. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.