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Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans., • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements., • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans., • Maintain on-going contact with members, via telehealth and in-person visitation., • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers., • Maintain empathy and professionalism while contacting members and families., • Supporting behavioral health coordination, Substance Abuse and Community Resources., • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence., • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence., • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program., • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months., • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury., • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community., • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health., • Children and Youth Involved in Child Welfare, • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus., • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required., • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required., • Valid California driver's license and valid vehicle insurance required., • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills., • Bilingual in Spanish (Preferred)., • Computer skills for documentation, email and chat support., • Proficient skills in working independently and collaboratively in a team to provide member care., • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously., • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner., • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate., • Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment., • Prolonged periods of sitting at an office desk on the computer., • Lifting: Able to lift up to 15lbs. Pay range$25—$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job Description Residential Clinical Support Specialist (CSS) Department/Care Stream: Substance Use Disorder Residential LIA Reporting Structure Timecard Approver: Center Manager Primary: Operational Director, Substance Use Disorder Residential Secondary: Clinical Director, Substance Use Disorder Residential Location: Alternative House Status: Full-Time FLSA: Non-Exempt Pay Range: $23.00 - $26.75/hr EEO-1: Service Worker Organization Information WellSpace's mission is "achieving regional health through high-quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. Position Summary The Residential Clinical Support Specialist (CSS) monitors patients in a residential substance use disorder facility. This role performs vital signs checks, observes patients, monitors patient self-medication under program protocol, and reports changes to nursing staff. The CSS also supports patients by coordinating medical appointments, medication refills, and medical supplies as needed, and by coordinating care across multidisciplinary teams. Required Qualifications • High School Diploma or equivalent required., • Medical Assistant or CNA training/certification preferred, OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job., • Minimum of 1 year of patient care experience, preferably in a behavioral health environment and SUD settings, or equivalent life experience or experience in customer service and care., • Current First Aid and BLS certification required, or ability to obtain certification within 90 days of hire., • Ability to document and maintain detailed records., • Proficiency in basic Outlook, Word, and Excel computer skills as well as EHR systems. Epic experience preferred., • Experience working with diverse populations including: Individuals experiencing substance use and intoxication, people living with homelessness or housing instability, individuals impacted by the criminal legal system, and people experiencing mental health challenges., • Knowledge of community resources, including Medi-Cal, Supplemental Security Income (SSI), and the county’s General Assistance Program., • Familiarity with harm reduction, restorative and recovery-oriented practices, and trauma-informed care., • Demonstrated commitment to providing services for the underserved and sensitivity to working with individuals from low-income populations, diverse educational, lifestyle, ethnic, and cultural origins, as well as those who are disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired., • Commitment to HIPAA regulations and the ability to abide by standards of professional ethics and maintain confidentiality., • Assist and support the Center/Department/Program in meeting High Reliability standards., • Must be willing to successfully complete the credentialing process. Essential Responsibilities • Perform vital signs checks and patient monitoring per protocols, and report observations to a Licensed Vocational Nurse (LVN) and attending physician., • Perform withdrawal-related screenings, document results in the EHR, and follow escalation protocols as required., • Communicate changes in patient condition to supervising staff or physician promptly., • Relay patient vitals, symptoms, progress, and risks to emergency services and multidisciplinary care teams as well as ensure accurate documentation is completed in the EHR., • Observe participant behavior and condition, completing required observation logs, rounds, and milieu documentation accurately and in accordance with DHCS regulations., • Encourage patient well-being through health promotion initiatives., • Refer patients to primary healthcare teams and behavioral health services as appropriate., • Assist patients with admission, transfer, and discharge procedures, and adhere to against-medical-advice (AMA) discharge procedures., • Assist with self-administration of medication per policy, observe and document patient medication adherence, and document related changes in the EHR., • Perform weekly medication inventory audits., • Verify the integrity of all medication deliveries and accurately document inventory and schedules in the Electronic Health Record (EHR) system., • Observe and document medication intake, reconciling medications under LVN supervision., • Conduct admission intake for patients, including preparing rooms and beds, coordinating meals, inventorying patient belongings, and performing initial assessments., • Review and document patient observations, medication logs, and progress notes., • Maintain light housekeeping duties, such as post-meal cleanup and laundry, as needed, while adhering to internal controls and procedures., • Monitor patient bed count and ensure facility safety., • Provide 24/7 support and monitoring for patients experiencing homelessness and co-occurring disorders (mental health, chronic medical conditions, substance use disorders) in a higher-acuity care facility., • Work occasional overtime to cover day, evening, or night shifts as required., • Perform other duties as assigned. Benefits The successful candidate will receive a regionally competitive salary; above-average health benefits at reduced costs; company-paid life insurance and long-term disability insurance; and an additional voluntary retirement plan with company match and no vesting schedule requirement. • Paid bereavement and jury duty leave, • 11 paid holidays per year, • Paid time off, • Paid sick leave, • Flexible Spending Program, • Company paid malpractice insurance for all providers, • Professional development hours offered annually Physical Demands and Work Environment The work environment is characteristic of a medical clinic. The physical demands described here are representative of those an employee must meet to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit and use hands and arms to reach. The employee is also required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech sufficient to communicate in person and over the phone. The noise level in the work environment is usually quiet. The employee may be in contact with individuals and families in crisis who may be ill, using substances, or unable to attend to personal health and safety needs in their living environments. The employee may experience unpleasant sensory demands associated with alcohol or drug use and limited personal care. The employee may also be exposed to bodily fluids, including blood and urine, and hazardous chemicals. WellSpace Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws. WellSpace Health is dedicated to fulfilling this policy in all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WellSpace Health is an Equal Opportunity Employer \nCompany Description WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! \r\n\r\nWe are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. \r\n\r\nAs the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. \r\n\r\nTo ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.

Job DescriptionBenefits: • 401(k) matching, • Health insurance, • Paid time off About the Role: Adcom Worldwide is looking for a driven and detail-oriented International Operations specialist to join our Air Freight team in Sacramento, CA. This is an exciting opportunity to be at the heart of global logistics, managing time-sensitive shipments and keeping the world connected. If you thrive in a fast-paced environment and have a passion for international trade, we want to hear from you! Responsibilities: • Coordinate and manage international air freight shipments from origin to destination, • Prepare and process export/import documentation including airway bills, commercial invoices, and customs entries, • Communicate with overseas agents, airlines, and carriers to ensure timely movement of cargo, • Monitor shipment status and proactively resolve delays, exceptions, or compliance issues, • Ensure adherence to international trade regulations, customs compliance, and TSA security requirements, • Provide exceptional customer service by delivering accurate shipment updates and solutions, • Coordinate with customs brokers to facilitate smooth clearance of inbound and outbound freightRequirements:, • Prior experience in international air freight, freight forwarding, or logistics operations, • Knowledge of import/export regulations, Incoterms, and customs compliance procedures, • Familiarity with freight management systems and carrier portals, • Strong attention to detail with the ability to manage multiple shipments simultaneously, • Excellent written and verbal communication skills for coordinating with global partners, • Ability to work in a fast-paced, deadline-driven environment, • IATA or Customs Broker license a plus About Us: Adcom Worldwide is a trusted name in global freight forwarding and logistics, delivering seamless international shipping solutions to businesses across the globe. Our customers rely on us for our expertise, reliability, and commitment to getting their cargo where it needs to go — on time, every time. Our team is our greatest asset, and we foster a collaborative, growth-oriented workplace where logistics professionals can truly thrive. Compensation: $41,600.00 - $57,000.00 per year With over 30 years of experience, Adcom Worldwide provides quick access to a complete worldwide network of Logistics Professionals. We can manage your shipments to and from some of the most difficult environments in the world. We have the experience and customized service to help your business run as efficient as possible. Let us earn your business - contact us today!

Job DescriptionAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As a Specialist Solutions Engineer (SSE) on the Managed Services team, you will be a key contributor in presales engagements with our clients to design, scope, and position outcomes-based managed services solutions across infrastructure, cloud, Microsoft, networking, security, and observability. In this role, you will collaborate with clients, account teams, and service delivery leaders to define business objectives, operational requirements, transition plans, and long-term support strategy. This includes defining customer requirements, translating them into service scope, building proposals and pricing, aligning tooling, and ensuring a clean handoff into onboarding and Day 2 operations. Your goal as a Specialist Solutions Engineer should be to build skills, relationships, and industry Duties & Responsibilities: • Engage customers to understand business challenges, support gaps, operational pain points, and desired outcomes for managed services engagements., • Lead discovery and scoping conversations for managed services covering combinations of infrastructure, cloud, Microsoft, networking, storage, backup/data protection, virtualization, VDI, service desk, and security operations., • Design integrated, outcomes-based support models that include 24x7 monitoring and event management, incident/change/request handling, platform administration, and continual service improvement., • Define service boundaries, inventory assumptions, onboarding activities, tooling requirements, and operational handoff needs, including monitoring integration, ITSM workflows, runbook development, and knowledge transfer., • Build and refine client-facing proposals, service descriptions, pricing inputs, and solution summaries that clearly articulate what AHEAD will deliver and how the service creates lasting business impact., • Collaborate with Managed Services delivery, Client Success Managers, project teams, and account teams to validate supportability, govern transitions, and align the presales design with operational reality., • Present managed services solutions, answer technical and operational questions, and explain AHEAD’s delivery model, staffing approach, SLA/SLO framework, and governance cadence to clients and internal stakeholders., • Identify opportunities to expand managed services relationships through renewals, cross-sell motions, new service towers, and platform adjacencies.Technical Expertise:, • Experience working in a managed services or recurring-services presales environment across one or more of the following domains:, • Infrastructure and cloud observability, • Network, virtualization, storage, and data protection operations, • Microsoft 365 suite, • Endpoint management and Service Desk operations, • Security services operations, • Broad understanding of managed infrastructure services such as network infrastructure, UCaaS, compute/OS, virtualization, VDI, and storage platforms., • Familiarity with Microsoft 365 suite managed operations., • Ability to scope managed data protection, monitoring, and operational tooling services, including backup platforms, observability platforms, ITSM integration, dashboards, alerting, and automated escalation workflows., • Ability to partner with service delivery, operations, architects, and adjacent practice teams to identify and build solutions for customers., • Provide market and field input to management, pricing, packaging, and future managed services offerings based on live customer demand and solutioning experience., • Participate in continued education to maintain and grow technical depth across managed services domains and vendor ecosystems.Pre-Sales Expertise:, • Experience conducting discovery, whiteboarding, and solution design sessions that convert customer needs into configurable managed services engagements., • Experience creating proposals, service briefs, solution estimates, inventory-based pricing, and supporting documentation for new managed services opportunities and renewals., • Ability to identify, validate, and grow opportunities in high-potential accounts through consultative conversations and strong collaboration with sellers and specialists., • Increase customer confidence through clear communications, professionalism, and well-defined service scope, assumptions, and onboarding plans., • Preferred experience in pricing and scoping outcome-based or fixed-scope managed service designs.Requirements:, • Must have a at least 5 years of experience selling, designing, supporting, or configuring enterprise infrastructure, cloud, or managed services solutions in a customer-facing role., • Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies’ solutions and services to meet the client’s requirements., • Demonstrated ability to work with and communicate with other team members., • Must have excellent communication, documentation, and customer facing skills., • A desire to learn and be a problem solver. Education & Training: • 10+ years of hands-on experience in IT., • 5+ years of experience in an Engineer, Consultant, or Solutions Engineering role., • Industry-recognized certifications from relevant vendors or platforms are preferred.Position Type & Expected Hours of Work:, • Position Type: Full-time, permanent position, 40 hours/week., • Position Location: Hybrid with up to 10% travel., • Travel Requirements:, • Internal Company events and meetings, • Vendor conferences and events, • On-site Customer meetings and Marketing events The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. Use of AI:We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Community Support Outreach Specialist. The Community Support Outreach Specialist cultivates relationships with community programs, members and leaders. They develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing, while also providing intensive support to resolve housing barriers for individuals experiencing homelessness. The Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. The program we service will include programs and centers from the community support services section below. Responsibilities: • Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information. The CS Outreach Specialist aid in assisting them to find and sustain housing, ultimately putting an end to their homelessness., • Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment., • Keep the channels of communication open, and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers and training programs., • Offer personalized case management support to program participants that is individualized, culturally competent, family-focused, goal-driven, strengths-based and appropriate to ensure members are matched with resources considering their needs and income-generating abilities., • Provide personalized support in life skills, job preparation, and financial literacy, to guide members towards self-sufficiency by offering essential training in home care, job readiness, and budgeting., • Maintain member records, track outcomes in appropriate databases, and submit regular monthly and weekly progress reports to Supervisor., • Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed. Monitor member's progress towards agreed-upon goals., • Perform additional duties as assigned. Community Support (CS) Services: • Housing Transition Navigation Services, • Housing Tenancy and Sustaining Services, • Community Transition Services/ Nursing Facility Transition to a Home, • Housing Deposits, • Short-Term Post-Hospitalization Housing Education and Experience: • High school, diploma or GED is required., • Minimum of 1 year experience in case management, patient care, customer service, call center, or patient care is required. Required Skills/Abilities: • Must have a valid California driver's license and valid vehicle insurance., • Bilingual in Spanish (Required)., • Excellent communication, interpersonal, customer service, active listening and organizational skills., • Computer skills for documentation, email and chat support., • Proficient speaking, reading, and typing abilities and possess strong proofreading skills., • Proficient skills in working independently and collaboratively in a team to provide member care., • Proficiency in multitasking, organization, financial management, planning and attention to detail is required for effectively providing care to multiple members simultaneously., • Capability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative members and families., • Ability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. Must have an empathetic and warm-hearted nature. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate., • Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment., • Prolonged periods of sitting at an office desk on the computer., • Lifting: Able to lift up to 15lbs. Pay range$25—$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job DescriptionCompany Introduction: Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands. As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. Airspace has been rated one of America's best Startup Employers and listed as one of CNBC's Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m. The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. Job Overview Accurate, on-time payroll is one of the most direct ways Airspace builds trust with its people, regardless of where in the world they work. As Global Payroll Analyst, you will be responsible for delivering that outcome: administering payroll across our entities and EOR partnerships, ensuring compliance with the tax, social security, and retirement requirements of every territory we operate in, and partnering with HR and Finance to continuously improve how payroll is run. This role suits someone with genuine attention to detail under deadline pressure, hands-on experience administering payroll across more than one country or entity, and a preference for ownership over execution alone. This role will suit someone who identifies issues early and remains accountable for resolving them. What You'll DoPayroll Operations & Accuracy • Own the employee payroll experience by responding to payroll inquiries with professionalism, empathy, and accuracy, building trust through clear communication and timely resolution of issues., • Own and process global payroll across all Airspace entities and Employer of Record platforms, ensuring every payroll is processed on-time, with 100% accuracy while managing multiple concurrent payroll cycles., • Maintain compensation, health benefits, and retirement plan administration across multiple jurisdictions. Ensuring all are accurately recorded in Payroll by performing regular audits and reviews., • Demonstrate exceptional organizational skills by maintaining accurate payroll checklists, country-specific standard operating procedures (SOPs), and payroll documentation, while completing monthly retirement and benefits audits with 100% accuracy. Global Payroll Expertise & Compliance • Maintain working knowledge of the international tax, social security, and retirement landscape across every territory Airspace operates in, proactively flagging regulatory changes that require payroll configuration updates, and take ownership of timely filings and registrations with all US and international payroll statutory agencies., • Coordinate with local in-country service providers to run international payroll accurately and on time., • Managing relationships with payroll vendors and external partnerships in resolving any delays or issues that may arise., • Maintain strong payroll controls, including approval workflows, segregation of duties, and regular review of audit trails to catch and prevent processing errors before they compound., • Lead efforts to automate and scale payroll operations. Process Improvement & Cross-Functional Partnership • Partner closely with the core HR team, Finance and other teams to establish and refine global payroll best practices., • Partner closely with HR, Finance, and Legal to manage payroll-related notices including wage garnishments, tax notices, agency audits, statutory workforce reporting, and other federal, state, and local agency communications ensuring timely action, accurate documentation, and full compliance with all payroll-driven requests., • Bring at least one payroll process improvement or enhancement to the table each quarter., • Support U.S. and international payroll transformation efforts, including automation initiatives, as Airspace scales into new markets., • Communicate payroll matters clearly to colleagues and senior leadership, translating technical detail into relevant guidance. Requirements • 3+ years of experience as a payroll specialist or administrator, including international payroll or payroll across multiple organizations/entities and pay cycles., • Excellent attention to detail, exemplary organization skills, strong written and verbal communication skills across teams and time zones., • Technology savvy, with hands-on experience working in HRIS systems. Rippling, MTH Numbers, Vistra experience a plus., • Independent and resourceful, with the judgment to recognize what merits escalation and the initiative to communicate it clearly., • Ability to articulate and communicate clearly, concisely, and thoughtfully across time zones., • Comfort managing multiple competing priorities in a dynamic and fast-paced environment., • Intellectual curiosity, a drive to improve, and a willingness to make and learn from mistakes., • A collaborative, selfless approach to teamwork., • Familiarity with statutory payroll mechanics in several of the following: Garnishments, UK PAYE and pension management, Netherlands Zvw contributions, Singapore CPF, Malaysia SOCSO/EPF, and general LATAM social security, contractual versus at-will employment, FLSA classifications., • Knowledge of GDPR, ERISA, HIPAA, COBRA, and emerging regulatory issues preferred., • Experience calculating and processing variable compensation, including bonuses, commissions, incentives, and other supplemental earnings, while ensuring accuracy and compliance with local payroll regulations.Role Details Department: People Team Reports to: Manager, Payroll & Human Resources Team: Individual contributor; partners closely with HR, Finance, and local in-country payroll providers Location: Remote (U.S.) — Carlsbad, CA preferred, not required Hours: Pacific time zone hours preferred Success Metrics In this role, success is measured by the ability to deliver accurate and timely payroll, maintain compliance with applicable regulations, provide exceptional employee support, build trusted partnerships, and continuously improve payroll processes to enhance efficiency and the overall employee experience. Below are some examples of metrics that will be evaluated for the person in this position: • Payroll Accuracy: Consistently processes payroll with a high level of accuracy, minimizing errors and ensuring employees are paid correctly across all entities, • On-Time Payroll Delivery: Meets 100% of payroll processing deadlines across all countries and payroll cycles., • Employee Experience: Provides responsive, professional, and trusted support by resolving payroll inquiries promptly and maintaining high employee satisfaction., • Compliance: Ensures payroll processes comply with all applicable federal, state, local, and international payroll laws, tax regulations, and company policies. Ensure agencies and payroll data are accurate and in good standing for quarterly filings by maintaining statutory account notices, openings and closures., • Issue Resolution: Investigates and resolves payroll discrepancies efficiently, identifying root causes and implementing preventative solutions., • Process Improvement: Identifies opportunities to streamline payroll processes, improve efficiency, and reduce manual effort while maintaining strong internal controls., • Data Integrity: Maintains accurate payroll records and employee data, ensuring confidentiality and compliance with data privacy requirements., • Cross-Functional Collaboration: Builds effective partnerships with HR, Finance, and external payroll providers to ensure seamless payroll operations., • Audit Readiness: Maintains complete and accurate documentation to support internal and external payroll audits., • Continuous Learning: Stays current on payroll legislation, tax changes, and best practices, proactively applying updates to payroll processes. Your First 90 Days Develop a strong understanding of Airspace's payroll systems, vendors, processes, and country-specific payroll requirements. Complete onboarding and shadow at least one full payroll cycle end-to-end across multiple entities. Build effective working relationships with local in-country payroll providers and key HR and Finance partners, and successfully process your first payroll cycle independently with appropriate support. Your First 180 Days Independently manage Airspace's global payroll operations with a high degree of accuracy, consistency, and accountability, ensuring all payroll cycles are completed on time and in compliance with applicable regulations. Serve as a trusted payroll partner by proactively identifying opportunities to streamline processes, strengthen controls, improve efficiency, and enhance the overall employee payroll experience. Compensation Salary range: $75,000–$85,000/year, based on experience and location • High-quality health, dental, and vision plan options., • Open PTO., • 401(k) with company match Core Values: • We are One Team. We believe we all accomplish more when we are working together., • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world., • We are Passionate. We care deeply about our mission and are not afraid to raise the bar., • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers., • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. About Airspace: From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members. With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date. Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics. Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Job Description About Us: Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services. About the Role: This newly created embedded position within Effortless Office will serve as the dedicated, on-site technology leader for one of our key clients — Sacramento SPCA — owning their technology function top to bottom. From hands-on equipment support and new staff onboarding to technology budgeting, vendor coordination, and presenting at weekly leadership meetings, this role keeps the client's entire technology ecosystem running. Technology touches everything they do, from adoptions and clinic operations to fundraising and community outreach, and this position ensures it all works. The Technology Lead will be embedded with Sacramento SPCA day-to-day, but will never work in isolation. As an Effortless Office employee, they are backed by our full MSP organization — 24/7 helpdesk, cloud infrastructure engineers, security tooling specialists, and escalation support — and will collaborate closely with those internal teams to implement and support the client's IT roadmap. This role exercises sound judgment about when to resolve issues directly on-site, when to pull in EO's centralized resources, and when to engage a specialty contractor — coordinating all of it so the client's leadership never has to direct the IT function themselves. Upcoming initiatives include guiding the client through a full commitment to Microsoft 365 or Google Workspace (with migration and training), expanding MFA to all staff, responsible AI use policies, incident response / disaster recovery / business continuity planning, and a recurring cybersecurity awareness program. This role requires excellent communication skills, the ability to collaborate across teams while retaining subject-matter authority with the client, and 5+ years of broad, hands-on IT experience. It fits two profiles equally well: a strong senior technician with informal leadership experience ready for a dedicated client-facing seat, or a seasoned IT professional who wants to trade large-organization scale for the challenge and variety of owning technology end-to-end for a mission-driven organization — with the full backing of an MSP behind them. Location: Sacramento, CA Schedule: Tuesday – Saturday 8:00 am – 5:00 pm PST Salary Range: $70,000 - $80,000 annually Benefits: • Health, dental, and vision insurance, • 401K + employer match, • Paid time off and holidays, • Opportunities for career growth and development, • Formal and structured mentorship, • Training and certification support Responsibilities: • Serve as the IT authority and single point of accountability for the day-to-day technology function., • Write clear, jargon-free all-staff communications about technology changes, and present IT updates, risks, and recommendations at weekly leadership meetings., • Hold staff accountable to technology policies (e.g., data retention, storage cleanup, new security measures) — speaking with confidence from a place of expertise while collaborating respectfully., • Act as the primary liaison between Effortless Office and SSPCA Staff: coordinate escalations, maximize the value of our managed services contract, and partner with EO to implement and support the IT roadmap., • Setup technology and provide technical assistance during organization’s signature fundraising events (2 events per year)., • Balance project timelines and competing priorities, drive projects to completion, and own project communications even when technical execution is outsourced., • Perform routine maintenance and troubleshooting of local equipment — workstations, printers, peripherals, conference room AV, and network gear — with EO remote support as needed., • Resolve escalated issues across hardware, software, connectivity, Microsoft 365, Google Workspace, and Zoom telephony, performing root cause analysis on recurring problems., • Set up new staff with accounts, hardware, and first-week support., • Own inventory management: track who has what and where it is, keep parts and supplies stocked for quick fixes, and maintain an equipment lifecycle and replacement plan., • Recommend an annual technology budget, manage the approved budget, and procure hardware and software for the organization, including department-specific requests., • Develop and maintain organizational technology policies, IT department procedures, and incident response/disaster recovery/business continuity plans., • Champion security measures, including expanding MFA to all users and running a recurring cybersecurity awareness program (e.g., phishing simulations, annual training)., • Maintain documentation, standard operating procedures, and knowledge base articles; maintain and improve the IT closet., • Coordinate with the facilities team on shared systems such as paging, security cameras, and door access. Knowledge, Skills and Abilities: • Excellent communication skills – verbal, written and listening. Able to write all-staff emails non-technical people understand, present clearly to small groups, and collaborate while retaining subject-matter authority: confident and firm on standards without steamrolling colleagues. This is essential to success in this role., • Hands-on troubleshooting ability across hardware, software, networking, and peripherals, with solid networking fundamentals (DNS, DHCP, VLANs, Wi-Fi, VPN, firewalls) sufficient to support a hybrid environment and coordinate effectively with our MSP on managed network equipment., • Working knowledge of Microsoft 365 administration (Exchange Online, SharePoint/OneDrive, Teams) and Entra ID, including conditional access and MFA; Google Workspace experience is valuable given our current mixed environment., • Familiarity with the co-managed IT toolset: help desk ticketing (Autotask is a plus — this role holds a co-managed seat), RMM/EDR/MDR and email security platforms (e.g., Kaseya VSA, Datto, RocketCyber, Barracuda), plus supported applications such as Zoom (meetings and phone) and QuickBooks., • Demonstrated project management ability: balancing timelines and competing priorities and driving work to completion, with a habit of thorough documentation., • Sound judgment about when to fix an issue directly, when to escalate to the MSP, and when to bring in a specialist — paired with an undefeatable attitude: comfortable not knowing the answer, confident in the ability to figure it out., • Comfort leading engaging group training (e.g., cybersecurity awareness, Microsoft/Google productivity tools), in person or online, is a plus., • Ability to maintain a high degree of confidentiality and keep secure the private personal and financial information of our donors, volunteers, vendors and fellow staff members., • Ability to work occasional evenings and weekends as necessary (e.g., maintenance windows, project cutovers)., • Have a valid California Driver's license and clear driving record for one year prior to employment in order to operate SSPCA vehicles.Education and Experience:, • Five or more years of broad IT experience (help desk, systems administration, and/or managed service provider experience)., • Experience working alongside an MSP in a co-managed IT environment preferred., • Certifications such as MS-102 (Microsoft 365 Administrator), Microsoft Certified: Identity and Access Administrator (SC-300), CompTIA A+/Network+/Security+, CCNA, or PMP/CAPM preferred., • Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience accepted.Physical Requirements:, • Any allergic condition that would be aggravated from exposure or through contact with animals or chemicals used to sanitize facilities, vehicles or equipment, may be a disqualification., • Use hands/arms for repetitive grasping, pushing, pulling, and fine manipulation. This job involves extensive use of computers for analysis, report writing, and e-mail communication, as well as the use of telephones., • Prolonged periods of sitting at a desk and working on a computer, with regular bending, squatting, kneeling, and working in confined spaces (e.g., under desks, in the IT closet), and lifting items up to 50 pounds (e.g., workstations, monitors, network equipment)., • Ability to safely use ladders for tasks such as wireless access point or camera checks.Working Conditions:, • Office environment, clean, air conditioned, within an active animal shelter campus., • By nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and to infectious diseases., • Must be able to carry a fast-paced and changing workload which at times can be stressful., • Must be available and willing to work such weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its business needs. Why Join EO? At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements. We are aligned through our core values and seek employees that embody these: • Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction., • CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do., • Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations., • Efficiency – we maximize output and minimize wasted time, effort, and resources., • Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence., • Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations., • Merit – we recognize and reward talent, hard work, and the pursuit of excellence. Inclusion & Equal Opportunity Employment Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Powered by JazzHR yifCfGfsiW

Job Description EHR/IT Applications Trainer Department/Care Stream: IT LIA Reporting Structure Timecard Approver: Director of EHR Training Development Primary: Director of EHR Training Development Secondary: Director of EHR Training Development Status: Full-Time FLSA: Exempt Location: Admin Center Pay Range: $95,680-$108,500 EEO-1: Technician Organization Information WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. Position Summary The EHR/IT Applications Trainer is responsible for the training, implementation support, and ongoing optimization of enterprise-level healthcare software applications, primarily the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems. This position serves as a key liaison between clinical/administrative end users and IT, ensuring smooth onboarding, training, and support for all EHR-related functionality. In addition to training responsibilities, this role includes duties commonly assigned to an application support specialist or system analyst—such as building and maintaining training environments, validating workflows against live system builds, and participating in the design and testing of new workflows and configurations. The trainer must have a working knowledge of how to use the EHR and be familiar with its functionalities to guide users through optimized workflows and resolve system-related issues in collaboration with informatics and technical teams. Required Qualifications · Bachelor's degree in an academic or scientific field related to Information/ Systems Management or Technology, or the equivalent in training and experience. · Minimum of one (1) year work experience in Electronic Health Records systems and training of providers and clinical staff support in these systems and other clinical support functions. • Fluency in additional languages preferred. · Experience working with Federally Qualified Health Centers (FQHCs) and their specific patient populations is preferred. · Demonstrate leadership skills and be able to work collaboratively with others in a team environment, respecting and valuing the perspectives and experiences of others. · Strong customer service, project management skills, or consulting experience. · Knowledge of applicable data privacy practices and laws. · Initiate and complete work without direct supervision. Requires the ability to work effectively under pressure. · Experience working with diverse communities in a non-profit or healthcare setting. · Sensitivity to the needs of culturally and linguistically diverse patients and employee population. · Demonstrated ability to analyze functional and technical requirements and translate these into valid solutions; Knowledge of primary care clinic workflow and/or other healthcare experience is a plus. · Ability to communicate clearly in order to facilitate the understanding of issues involving technical matters to persons not well-versed in technology and information systems. Excellent written and verbal communication skills required. · Communicate clearly and concisely, both verbally and in writing and demonstrate a high level of listening skills. · Skilled in Microsoft, including Word, Excel, PowerPoint, and Outlook. · Ability to tailor one’s teaching style to the individuals in the room. · Ability to be adaptable and resilient in a rapidly changing, innovative work environment. · Ability to champion the adoption of new workflows related to technology applications applicable to the organization. · Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing. · Assist and support the Center/Department/Program to meet standards of High Reliability. Essential Responsibilities and Duties · Manages the delivery of training in both formal (e.g., classroom), and informal (e.g. in clinic) settings. · Coordinates with the training team and the IT Training and Development manager to effectively schedule and train new clinical/administrative staff on her and IT applications. · Conducts train-the-trainer sessions on the EHR and other acquired/updated software. · Provides Help Desk technical support to end-users based on assigned tickets and telephone calls. · Reviews and assists in the development of training documentation and ensuring this documentation is easily accessible to all end-users of the organization. · Works to disseminate information vital to user functionality in a manner that is easy to absorb, in layperson terms. · Promotes the importance of proper use of applications with an emphasis on optimum workflow. · Develops FAQs on relevant applications based on user feedback. · Actively participates in team-based planning for the Information Technology group, providing timely and relevant feedback on EHR/EPM and applications usage to inform future rollouts and implementations. · Attends meetings and trainings as assigned. · Provides post-production support for end users, including reinforcement work sessions, departmental rounding, and on-the-job refresher in-services. · Participates in application testing, simulations, and go-live activities, including production support of new projects or production enhancements. · Participates in on-site support after system implementation, application enhancements, and system upgrades. · Presents on implementation and training of EHR/EPM and other relevant IT applications to various workgroups, both internal and external. · Coordinates with technical staff to troubleshoot and resolve issue tickets reported by users. Communicates resolution to end users. · Provides consultative services to clinical users. · Creates and maintains training environments, including mock patient records, scenarios, and test scripts. · Participates in system design reviews to assess training implications and contributes to workflow testing and validation. · Collaborates with operational and technical teams to align training with real-time system configuration. · Supports system users by resolving EHR-related issues and escalating complex problems as needed. · Provides structured feedback to the informatics team based on end-user experience. · Participates in go-live planning, command center support, and ticket triage during system changes or deployments. · Ensures accurate documentation of training completion to support compliance and readiness for audits. · Maintains training and knowledge base repositories in accessible formats for learner reference. · Familiarity with the functionalities of the Electronic Health Record system; includes understanding clinical and administrative workflows, user navigation, documentation tools, and order entry, as well as having the ability to guide users through these functions effectively. · Maintains confidentiality regarding privileged proprietary, administrative, technical and clinical information according to HIPAA and quality of care standards; ensure system security to meet data confidentiality requirements. · Performs other duties as assigned. Benefits The successful candidate will receive a regionally competitive salary, above-average health benefits at reduced costs, company-paid life insurance & long-term disability insurance, an additional voluntary retirement plan with company match, and no vesting schedule requirement. · Paid bereavement and jury duty leave · 11 paid holidays per year · Paid time off · Paid sick leave · Flexible Spending Program · Company paid malpractice insurance for all providers · Professional development hours offered annually Physical Demands and Work Environment The work environment is characteristic of an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. WellSpace Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WellSpace Health is an Equal Opportunity Employer Company DescriptionWellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! \r\n\r\nWe are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. \r\n\r\nAs the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. \r\n\r\nTo ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.

Job Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy. Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore. Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations. Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor's status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 2/13/26, 4/10/26, 6/12/26, 8/14/26, 10/9/26, 12/11/26 Salary Information: Level 1 - $3,767.10 - $4,577.92/month Level 2 - $4,228.17 - $5,139.96/month The Sheriff's Records Specialist class performs a range of specialized technical clerical support duties in relation to law enforcement including, but not limited to the following: criminal records, warrants, civil process, and inmate booking and processing. This class is used strictly in the Sheriff's Department. Positions in this class vary in actual duties performed depending on the needs of the specific division assigned. Knowledge of Office practices and procedures Law enforcement and court forms and reports The legal terminology for law enforcement, judicial work and the various clerical procedures required under specific regulations Clerical, law enforcement, and court record keeping procedures Basic understanding of the California statutes relating to civil and criminal record keeping procedures and codes; the California Public Information Act; Penal Code; Vehicle Code; Evidence Code; Code of Civil Procedures; Civil Code; and other regulations related to law enforcement and court clerical procedures Modern office equipment and technology English grammar, spelling, and usage Principles and practices of customer service Basic math and accounting to perform cashiering duties and other calculations Ability to Perform law enforcement and civil clerical work involving independent judgment and accuracy Elicit information from department personnel, outside agencies, persons in custody and the general public Understand legal terminology; comprehend, interpret, explain, and apply legal codes and procedures Exercise considerable judgment, tact and common sense in assisting law enforcement and Court personnel, outside agencies and the public in questions regarding law enforcement and civil records Work independently and effectively within established guidelines Follow oral and written instructions Establish and maintain effective working relationships needed by work assignments Read, write and speak English at a level necessary for satisfactory job performance Utilize time management and multi-tasking capabilities Work effectively under time deadlines Learn specialized computer functions / programs Use telephone equipment and radio/telephone Minimum Qualifications Type at a rate of not less than 25 net words per minute from clear copy (typing certificate must be submitted with application), AND Either: One year of experience as an Office Assistant (Level II) in Sacramento County service. Or: Two years of general clerical experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. U nofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing or cut-off date listed in this notice. Special Requirements Criminal History and Background Check: Candidates will need to pass a security clearance investigation conducted by the Sacramento County Sheriff's Department. Hours of Work: Incumbents must be willing to work irregular hours (shifts), holidays, and weekends. Working Conditions: Incumbents may be assigned to a detention / correctional facility (jail) in proximity of inmates, or a division that may have contact with inmates. Probationary Period The probationary period for this classification is six (6) months.APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note:Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: * www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions

Under general supervision, the Human Services Quality and Review Specialist performs the more difficult and complex functions involved in providing administrative and technical support for designated public assistance benefit program operations; communicates policies and procedures to staff. Knowledge Of • Applicable laws, rules, and regulations governing public assistance benefit programs, • Sources of information necessary to establish eligibility for multiple public assistance benefit programs, • Community resources providing social, health, nutrition, housing, employment, training, child care, transportation, and other necessary customer services, • General goals and purposes of public social services programs, • In-depth interactive interviewing and information gathering techniques, • Record management, work-load management, quality control, and program review practices, • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment, • Record keeping and case management principles and practices, • Techniques for working with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, • English usage, spelling, grammar, and punctuation Ability To • Conduct interactive interviews, • Read, apply, and explain federal, state, and local laws, codes, regulations, procedures and policies governing multiple public assistance benefit programs, • Analyze and interpret written, numerical, and verbal data from a variety of sources, • Draw logical conclusions and make appropriate recommendations, independent judgments, and decisions, • Communicate clearly and concisely, verbally and in writing, • Organize and prioritize work assignments, • Conduct case reviews and evaluations; maintain accurate and systematic records, • Prepare statistical and narrative reports, • Develop and maintain cooperative, effective working relationships with customers, co-workers, other agencies, and the general public, • Work effectively with people from a variety of socio-economic, ethnic, and cultural backgrounds, • Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Minimum Qualifications Two years of full-time, paid experience within the last five (5) calendar years determining initial and continuing eligibility for one or more categories of public assistance in a California County Welfare Department. AND Successful completion of 24 semester or 36 quarter units in Social Work, Sociology, Psychology, Counseling, or other field closely related to the intent of the class. Note: Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note: Additional full-time, paid experience as described above may substitute for the educational requirement on a year for year basis (1 month of experience is equal to 2.5 semester (3.75 quarter) units). General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Working Conditions: Some positions in this class may require the incumbent to: • Be exposed to and/or interact with hostile, emotionally disturbed, or mentally ill persons and/or confrontational interpersonal situations., • Work in dangerous, high crime areas of the community., • Work during non-routine hours, standby and/or callback., • Work in and around substandard living areas with exposure to common communicable diseases or conditions., • Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Special Skills Language Requirement: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve customers and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Quality and Review Specialist - African American Culture Human Services Quality and Review Specialist - Arabic Language and Middle Eastern Culture Human Services Quality and Review Specialist - Armenian Language and Culture Human Services Quality and Review Specialist - Cambodian Language and Culture Human Services Quality and Review Specialist - Chinese Language and Culture Human Services Quality and Review Specialist - Farsi Language and Persian Culture (Dari and Pashto) Human Services Quality and Review Specialist - Hmong Language and Culture Human Services Quality and Review Specialist - Japanese Language and Culture Human Services Quality and Review Specialist - Korean Language and Culture Human Services Quality and Review Specialist - Lao Language and Culture Human Services Quality and Review Specialist - Mien Language and Culture Human Services Quality and Review Specialist - Native American Culture Human Services Quality and Review Specialist - Punjabi Language and East Indian Culture Human Services Quality and Review Specialist - Russian Language and Culture Human Services Quality and Review Specialist - Spanish Language and Latin Culture Human Services Quality and Review Specialist - Tagalog Language and Filipino Culture Human Services Quality and Review Specialist - Ukrainian Language and Culture Human Services Quality and Review Specialist - Vietnamese Language and Culture Probationary Period The probationary period for this classification is six (6) months. Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office

United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security cl

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 8/10/2026, 8/24/2026 (Final) Under general supervision, the Human Services Quality and Review Specialist performs the more difficult and complex functions involved in providing administrative and technical support for designated public assistance benefit program operations; communicates policies and procedures to staff. Knowledge Of: • Applicable laws, rules, and regulations governing public assistance benefit programs, • Sources of information necessary to establish eligibility for multiple public assistance benefit programs, • Community resources providing social, health, nutrition, housing, employment, training, child care, transportation, and other necessary customer services, • General goals and purposes of public social services programs, • In-depth interactive interviewing and information gathering techniques, • Record management, work-load management, quality control, and program review practices, • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment, • Record keeping and case management principles and practices, • Techniques for working with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, • English usage, spelling, grammar, and punctuation Ability To: • Conduct interactive interviews, • Read, apply, and explain federal, state, and local laws, codes, regulations, procedures and policies governing multiple public assistance benefit programs, • Analyze and interpret written, numerical, and verbal data from a variety of sources, • Draw logical conclusions and make appropriate recommendations, independent judgments, and decisions, • Communicate clearly and concisely, verbally and in writing, • Organize and prioritize work assignments, • Conduct case reviews and evaluations; maintain accurate and systematic records, • Prepare statistical and narrative reports, • Develop and maintain cooperative, effective working relationships with customers, co-workers, other agencies, and the general public, • Work effectively with people from a variety of socio-economic, ethnic, and cultural backgrounds, • Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Minimum Qualifications: Two years of full-time, paid experience within the last five (5) calendar years determining initial and continuing eligibility for one or more categories of public assistance in a California County Welfare Department. AND successful completion of 24 semester or 36 quarter units in Social Work, Sociology, Psychology, Counseling, or other field closely related to the intent of the class. Note: Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note: Additional full-time, paid experience as described above may substitute for the educational requirement on a year for year basis (1 month of experience is equal to 2.5 semester (3.75 quarter) units). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. General Qualifications: Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Working Conditions: Some positions in this class may require the incumbent to: • Be exposed to and/or interact with hostile, emotionally disturbed, or mentally ill persons and/or confrontational interpersonal situations., • Work in dangerous, high crime areas of the community., • Work during non-routine hours, standby and/or callback., • Work in and around substandard living areas with exposure to common communicable diseases or conditions., • Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Special Skills Language Requirement: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve customers and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Quality and Review Specialist - African American Culture Human Services Quality and Review Specialist - Arabic Language and Middle Eastern Culture Human Services Quality and Review Specialist - Armenian Language and Culture Human Services Quality and Review Specialist - Cambodian Language and Culture Human Services Quality and Review Specialist - Chinese Language and Culture Human Services Quality and Review Specialist - Farsi Language and Persian Culture (Dari and Pashto) Human Services Quality and Review Specialist - Hmong Language and Culture Human Services Quality and Review Specialist - Japanese Language and Culture Human Services Quality and Review Specialist - Korean Language and Culture Human Services Quality and Review Specialist - Lao Language and Culture Human Services Quality and Review Specialist - Mien Language and Culture Human Services Quality and Review Specialist - Native American Culture Human Services Quality and Review Specialist - Punjabi Language and East Indian Culture Human Services Quality and Review Specialist - Russian Language and Culture Human Services Quality and Review Specialist - Spanish Language and Latin Culture Human Services Quality and Review Specialist - Tagalog Language and Filipino Culture Human Services Quality and Review Specialist - Ukrainian Language and Culture Human Services Quality and Review Specialist - Vietnamese Language and Culture Probationary Period: The probationary period for this classification is six (6) months. Application: Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net • Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut

Job Description The Senior Program Manager, Data Governance & Analytics establishes and leads the data governance, reporting, and analytics strategy for Global Program Controls. This role is accountable for ensuring that portfolio delivery data is consistently defined, accurately maintained, appropriately governed, and translated into actionable insights for senior leadership. As the recognized subject matter expert for program data and performance reporting, this individual will define the policies, standards, operating mechanisms, and analytical capabilities that enable trusted decision-making across the global portfolio. The role owns the authoritative delivery data framework, executive portfolio dashboards, operational reporting suite, data quality program, stewardship network, and reporting calendar. This position operates across multiple organizations and systems, including Jira, Primavera Cloud, Apex, Unifier, financial platforms, and business intelligence tools. The Senior Program Manager will influence senior leaders, program controls teams, technology partners, finance organizations, and functional stakeholders to establish consistent data practices and improve portfolio visibility. The successful candidate combines deep expertise in data governance, business intelligence, and program controls with strong executive communication and cross-functional leadership. This is a highly influential individual contributor role that leads enterprise-scale programs and processes through expertise, partnership, and strategic influence rather than direct people management. Key Responsibilities Data Governance Strategy and Leadership + Establish and lead the Global Program Controls Data Governance program, including its strategy, policies, standards, operating model, controls, and performance measures. + Develop the overarching data governance policy framework and ensure alignment with enterprise data, security, compliance, and technology requirements. + Define decision rights, ownership models, escalation paths, and governance forums for portfolio delivery data. + Advise leadership on data governance, reporting strategy, analytical capability, and portfolio performance measurement. + Evaluate emerging technologies, governance practices, and analytical approaches that can improve data quality, accessibility, automation, and decision-making. + Lead complex, cross-functional data initiatives that span multiple organizations, regions, business processes, and technology platforms. Data Standards, Dictionary, and Lineage + Lead development and maintenance of the authoritative data dictionary for delivery data across Jira, Primavera Cloud, Unifier, financial systems, and reporting platforms. + Define standard business terms, metric definitions, calculation methodologies, source-system ownership, and acceptable-use requirements. + Establish and maintain data lineage documentation that maps data from source systems through integrations, transformations, semantic models, dashboards, and reports. + Ensure that key portfolio metrics have documented definitions, accountable owners, approved sources, and transparent calculation logic. + Resolve conflicting definitions and promote consistent use of data and metrics across teams and regions. Data Quality and Issue Resolution + Define and enforce data quality rules for completeness, validity, accuracy, consistency, timeliness, and uniqueness. + Establish scheduled data quality monitoring, automated validation checks, exception reporting, and data quality scorecards. + Create measurable data quality targets and communicate trends, gaps, and risks to leadership and data owners. + Operate the data issue resolution process, giving stakeholders a clear mechanism to report suspected data defects. + Lead root-cause analysis and corrective-action efforts for recurring or high-impact data issues. + Partner with system owners and business teams to address upstream process weaknesses rather than relying solely on downstream corrections. + Ensure executive and operational reports are validated for accuracy and completeness before distribution. Master Data and Data Stewardship + Govern critical master and reference data, including canonical site names, project identifiers, regional hierarchies, organizational structures, program classifications, and reporting dimensions. + Establish and manage a cross-functional data stewardship network. + Identify data owners and stewards within each functional area and define their responsibilities, decision authority, and expected service levels. + Provide training, guidance, tools, and ongoing support to data stewards and contributors. + Facilitate governance forums that address data quality, definition changes, ownership gaps, and cross-system alignment. + Mentor peers and stakeholders on governance, reporting, data interpretation, and analytical best practices. Executive Reporting and Analytics + Own the strategy, design, development, and ongoing maintenance of the global portfolio executive dashboard and operational reporting suite. + Translate complex program, schedule, cost, risk, and workflow data into clear, visually compelling insights for vice presidents and other senior leaders. + Establish reporting standards covering templates, visualization conventions, metric definitions, validation protocols, version control, distribution, and retention. + Manage the reporting calendar and ensure reports are produced, reviewed, approved, and distributed according to established cadences. + Respond to ad hoc leadership requests for custom analysis, scenario evaluation, and portfolio deep dives. Systems and Data Partnerships + Partner with systems integration, data engineering, IT, and application teams to ensure reliable and scalable data flows. + Define business requirements for integrations, data models, reporting layers, controls, and workflow enhancements. + Partner with system owners to align data access policies with role-based access, confidentiality, security, and business requirements. + Assess the downstream reporting and governance impact of system, process, and data-model changes. + Ensure analytical products draw from governed, traceable, and trusted data sources. + Drive adoption of reusable data products and self-service reporting capabilities while maintaining appropriate governance and controls. Stakeholder Leadership and Influence + Build and maintain a broad network across Global Program Controls, delivery organizations, finance, IT, data engineering, system administration, and senior leadership. + Lead through influence across teams where formal authority may not exist. + Communicate recommendations, risks, tradeoffs, and decisions to both technical and non-technical audiences. + Facilitate alignment among stakeholders with competing requirements, definitions, or priorities. + Represent Global Program Controls in enterprise data, reporting, and technology forums. + Provide coaching and mentorship to analysts, program managers, data stewards, and other peers across the line of business. + Foster inclusive collaboration by ensuring relevant stakeholders are represented in governance, reporting, and decision-making activities. Responsibilities Required Qualifications + Extensive experience leading data governance, analytics, business intelligence, program controls, or enterprise reporting in a complex global environment. + Demonstrated experience building or significantly maturing a data governance or enterprise reporting program. + Expert knowledge of at least one relevant specialist area, such as data governance, business intelligence, program controls, data management, or portfolio analytics. + Deep understanding of: + Data quality management + Master and reference data management + Data lineage and metadata management + Data ownership and stewardship + Metric governance + Reporting controls + Analytical data modeling + Expert proficiency with Power BI or Tableau, including dashboard design, semantic or data modeling, calculated measures, and report distribution. + Strong knowledge of program controls and performance metrics, including schedule variance, cost variance, forecast accuracy, service-level performance, and earned value. + Experience extracting, interpreting, reconciling, or reporting data from Primavera P6 and Jira. + Experience defining executive dashboards and translating complex data into concise, decision-oriented narratives. + Demonstrated success influencing senior leaders and cross-functional teams across organizational boundaries. + Ability to lead multiple complex initiatives with significant business impact, ambiguity, and interdependencies. + Strong written, verbal, facilitation, and executive presentation skills. + Proficiency with Jira, Confluence, and enterprise reporting or analytics platforms. Preferred Qualifications + Experience supporting construction, capital programs, infrastructure delivery, or data center development. + Familiarity with DAMA-DMBOK or comparable data governance frameworks. + Experience with Unifier, or similar capital project management systems. + Knowledge of financial reporting, including budget-versus-actual analysis, cash-flow forecasting, and cost forecasting. + Experience partnering with data engineering teams on integrations, transformation logic, data warehouses, or semantic reporting layers. + Experience implementing automated data quality monitoring or governance workflow tools. + Familiarity with predictive analytics, artificial intelligence, or machine-learning applications for program controls and portfolio management. + Experience operating in a large, globally distributed enterprise environment. Key Partners + Global Program Controls leadership + Systems Integration and Data Engineering + Program and Project Controls teams + Reporting and Analytics teams + Root Cause Analysis leaders + Functional and regional pillar leads + Data owners and data stewards + Information Technology and enterprise data teams + Finance and business operations + Scheduling, cost management, risk, and delivery organizations Scope and Impact + Serves as the recognized subject matter expert for data governance, analytics, and portfolio reporting within the line of business. + Leads strategies, programs, and operating processes that have a material impact on portfolio visibility, data trust, and leadership decision-making. + Advises senior leadership on decisions involving data strategy, performance measurement, governance, systems, and reporting. + Leads work that spans multiple functions, systems, organizations, and geographic regions. + Addresses complex and ambiguous problems by examining systemic causes, applying industry best practices, and introducing innovative or non-conventional approaches. + Regularly contributes to strategic planning and decision-making for Global Program Controls. + Establishes scalable capabilities that improve how the organization manages data, measures performance, identifies risk, and executes its global portfolio. Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $116,600 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 About Us Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description We are seeking a skilled Desktop and Systems Support Specialist to provide technical support for end users and maintain reliable IT systems across the organization. This role is responsible for troubleshooting hardware, software, and system issues, supporting day-to-day IT operations. * This role has a hybrid schedule but requires coming to the office on a regular basis. Responsibilities • Install, configure, maintain, and repair computer hardware, software, and peripheral equipment., • Provide desktop and systems support for primarily Windows-based environments., • Respond to and resolve IT service requests and incidents through the ticketing system., • Troubleshoot hardware, software, printer, network connectivity, and telephony issues., • Interface directly with end users to diagnose and independently resolve system and application issues., • Perform basic server administration tasks and assist with system maintenance activities., • Provide network support, including installation, configuration, and maintenance of network equipment., • Support VPN connectivity, Active Directory administration, and user account management., • Perform basic SharePoint user and site administration., • Manage application and system user access and security for company-approved software., • Execute IT-related projects at company and client sites, collaborating with internal IT teams., • Coordinate with Server and Network Engineering teams on escalations and system issues., • Assist other IT staff members with projects and daily operations as needed., • Travel to company sites to provide on-site technical support., • Maintain accurate documentation of work performed and system changes., • Handle confidential information responsibly and maintain strict data confidentiality., • Work independently with minimal supervision in a fast-paced environment., • Provide after-hours, night, or weekend support as required. Required Qualifications • AA degree in technology or an equivalent combination of education and experience, • Minimum of four (4) years of related technical support experience and/or training in a technical field, • Experience in a health care setting preferred, • Ability to work in a fast-paced environment with changing priorities by being flexible, collaborative, responsive, and adaptable., • Strong organizational, communication (verbal and written), and problem-solving skills with the ability to prioritize assignments, meet required deadlines, and reprioritize as needed., • Ability to work both independently when needed and collaboratively as a team member., • Experience with Help Desk ticket and management systems, • Customer-focused skills to include active listening skills, ability to interpret IT-related issues employees as well as communicate resolutions/troubleshooting tasks to employees, • Experience working with a Managed Service Provider (MSP), • Ability and willingness to quickly learn new skills, • Positive attitude and high integrity, • Must have a valid driver’s license and an insurable driving record.Company DescriptionFor over 30 years, clients and candidates have entrusted AtWork to provide workforce solutions nationwide. With over 80 offices nationwide, AtWork specialize in executive, professional, commercial, and government verticals. AtWork utilizes a collaborative approach where we deliver quick, high-quality results. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since 1986, AtWork has continued to be an award-recognized leader in the staffing industry by clients, candidates, and industry professionals.For over 30 years, clients and candidates have entrusted AtWork to provide workforce solutions nationwide. With over 80 offices nationwide, AtWork specialize in executive, professional, commercial, and government verticals. AtWork utilizes a collaborative approach where we deliver quick, high-quality results. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since 1986, AtWork has continued to be an award-recognized leader in the staffing industry by clients, candidates, and industry professionals.

Job Description Desktop and Systems Support Analyst Department/Care Stream: Information Technology LIA Reporting Structure: Timecard Approver: Chief Operations Officer Primary: Chief Operations Officer Secondary: Director of Informatics Status: Full-time FLSA: Exempt Location: Admin Center Pay Range: $95,680-$108,500/yr EEO-1: Technicians Organization Information WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. Position Summary WellSpace Health is seeking a Desktop and Systems Support Specialist to travel to various clinic and administration facilities five (5) days a week within the Sacramento County region. This position requires in-depth knowledge of and experience with desktop and systems troubleshooting, installation, and support. Required Qualifications • Associates degree in technology or an equivalent combination of education and experience, • Four (4) or more years of related technical support experience and/or training in a technical field, • Experience in a health care setting preferred, • Ability to work in a fast paced environment with changing priorities by being flexible, collaborative, responsive, and adaptable, • Strong organizational, communication (verbal and written), and problem-solving skills with the ability to prioritize assignments, meet required deadlines, and reprioritize as needed, • Ability to work both independently when needed and collaboratively as a team member, • Experience with Help Desk ticket and management systems, • Customer-focused skills to include active listening skills, ability to interpret IT-related issues employees as well as communicate resolutions/troubleshooting tasks to employees, • Experience working with a Managed Service Provider (MSP), • Ability and willingness to quickly learn new skills, • Positive attitude and high integrity Essential Responsibilities • Collect, analyze, and interpret quantitative data related to the evaluation of the agency’s program to Install, modify, and make repairs to computer hardware and software systems, • Possesses desktop support experience and basic server administration experience, • Will interface with end users to perform software and hardware troubleshooting and repair on primarily Windows-based systems, • Will perform printer maintenance, network connectivity troubleshooting, and telephone support., • Responds to employee requests and tickets regarding IT functions, • Travel to WSH sites to provide support and services, • Interface with end users to independently resolve problems concerning systems function, • Troubleshoot and solve problems related to PC hardware and software, • Responsible for executing IT-related projects at client sites, • Provide network support, installation, and maintenance of network equipment, • Interface with Server and Network engineering teams, • Knowledge of VPN; Active Directory; Microsoft Office; Windows operating systems; LAN/WAN technologies and topologies; Wireless technologies; spam filtering technologies; Anti-virus support; Cisco networking; Citrix; and basic server administration, • Actively assist other IT staff members on projects, • Ability to handle confidential information responsibly and exhibit sound judgment with maintaining the at confidentiality, • Work with minimal supervision, • Occasional night and weekend work will be required, • Responsible for basic SharePoint user and site administration, • Responsible for Applications and Systems user and security administration for WSH aquired software and applications Benefits Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement. • Paid bereavement and jury duty leave, • 11 paid holidays per year, • Paid time off (4 weeks), • Paid sick leave, • Flexible Spending Program, • Professional development hours offered annually Physical Demands and Work Environment The work environment is characteristic of an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. WellSpace Health is committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WellSpace Health is an Equal Opportunity Employer Company DescriptionWellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! \r\n\r\nWe are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. \r\n\r\nAs the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. \r\n\r\nTo ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.

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