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Job Description HRIS Specialist – Workday Location: Onsite Fort Lauderdale Department: Human Resources Reports To: HRIS Manager / Director of HR Technology ESSENTIAL JOB DUTIES AND RESPONSIBILITIES * Serve as subject matter expert on current and upcoming Workday capabilities for Talent and LMS modules * Design, configure, maintain, and optimize Workday Talent and Learning modules, including performance management, goal management, feedback, succession planning, skills and competencies, condition rules, notifications, security roles, calculated fields, learning HUBs, course assignments, enrollment rules, and reporting * Collaborate with HR, Training and Development, Training Content creators, IT, and other business partners to understand operational needs, translate requirements into Workday solutions, and design system architecture that enhances HR processes, data integrity, and the overall employee experience * Develop, validate, and maintain advanced, matrix, and composite reports, dashboards, and analytics to support business decision-making * Maintain data integrity through regular audits, troubleshooting, exception reporting, and proactive data cleanup * Support Workday semiannual release cycles including impact assessment, configuration updates, regression testing, documentation, and stakeholder communication * Develop and maintain functional design documents, including data mapping and process flows, test scripts, configuration decisions, business process guides, and job aids * Provide Tier 2-3 configuration-based troubleshooting and support for escalated HRIS tickets * Ensure HRIS practices align with data governance, privacy standards, and internal compliance frameworks * Follow established change control, change management, testing and release protocols to ensure consistent, and reliable configuration deployment * Perform other duties as assigned EDUCATION AND WORK EXPERIENCE * Bachelor's degree in Human Resources, Information Systems, Computer Science, or related discipline; or equivalent work experience * 3–5 years of hands-on Workday HCM (Talent & LMS) configuration experience * Strong understanding of HR business processes, organizations, Core HCM data structures, and employee lifecycle transactions * Proficient in configuration, testing, and implementation of system changes or enhancements to meet evolving business needs while ensuring minimal disruption to HR operations * Experience with Workday Cyclical Talent processes (Goal Setting, Performance reviews, Assess Potential, Succession Planning, skills, etc.) * Experience with Workday LMS processes (Learning module, course assignments, enrollment rules, campaigns, HUBs, etc.) * Proficiency in Workday reporting including advanced report writer, dashboards, and calculated fields * Demonstrated ability to troubleshoot complex system issues, perform root-cause analysis, and deliver scalable solutions * Ability to translate business needs into technical requirements * Strong documentation, organizational, and communication skills, with proven ability to support cross-functional stakeholders * Ability to manage multiple priorities, work independently, and execute high-quality deliverables * Workday certifications in HCM, Talent, LMS and Reporting * Familiarity with agile methodologies, Jira, or similar backlog management tools * HR certifications such as SHRM-CP or PHR * Experience supporting HR systems in a large, project-driven workforce environment

Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need • Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies., • Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards., • Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded., • Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB., • Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented., • Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB., • Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets., • Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated., • Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference., • Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated., • Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership., • Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams., • Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB., • Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures., • Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests., • Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems., • Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues., • Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly., • Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations., • Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed., • Other duties as assigned.What You'll Need, • Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience)., • 3+ years in change management, incident/problem management, or CMDB management., • Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking., • Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management., • Experience attending CAB meetings and managing change approvals., • Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions., • Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle., • Excellent data management, communication, and problem-solving skills., • Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration., • Attention to detail with a focus on ensuring data integrity across the IT environment., • ITIL Foundation or higher-level ITIL certifications, preferred., • Jira Service Management certifications (Admin or Specialist level), preferred., • Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred., • Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs.

Job DescriptionJoin Porter as the Technical Support Specialist! The Technical Support Specialist is responsible for providing on-site technical support for a healthcare call center environment. This role ensures the availability, reliability, and security of end-user technology, including workstations, networking equipment, telephony systems, and peripheral devices. The ideal candidate will have strong customer service skills, foundational networking knowledge, and working familiarity with HIPAA requirements in a healthcare setting. This position requires consistent, hands-on, on-site support to maintain uninterrupted call center operations and protect sensitive patient information. What You’ll Need to Make Your Impact To be successful in this role, you bring a strong sense of ownership and pride in supporting technology that enables patient-focused services. You have a service-oriented mindset and approach every interaction with professionalism, patience, and empathy, especially in a fast-paced call center environment. You are comfortable working hands-on on-site, responding quickly to in-person support needs, and collaborating closely with teammates and business partners. You demonstrate curiosity and a willingness to learn, take feedback, and grow your technical skills with guidance from senior IT staff. You consistently respect confidentiality and understand the importance of HIPAA compliance and data protection in healthcare operations. Above all, you are dependable, accountable, and maintain a positive, solutions-focused attitude while supporting mission-critical systems and users. Call Center & End-User Support· Provide on-site technical assistance to call center agents and supervisors· Set up and configure desktop computers, monitors, headsets, phones, and other peripherals· Assist with new-hire onboarding, workstation setup, and account access· Troubleshoot basic hardware, software, login, and connectivity issues· Support call center applications and softphone or VoIP systems· Respond to issues via ticketing system, walk-ups, and direct requests Basic Network & Systems Support· Perform basic troubleshooting of wired and wireless connectivity issues· Assist with Ethernet cabling, patching, and workstation network connections· Escalate complex infrastructure, system, or network issues to senior IT staff· Verify connectivity, device configuration, and workstation readiness Technical Support· Support general IT tickets and incoming support calls, working as an integrated member of the broader IT support team.· Participation in a rotating on-call schedule is required, approximately one weekend per month, to support call center operations and respond to urgent technical issues. IT Operations & Asset Management· Assist with IT asset tracking and inventory management· Support workstation moves, adds, and changes within the call center· Document common issues and solutions for internal knowledge bases· Maintain a clean, organized, and professional IT workspace Required Qualifications:· A minimum of 1 years of experience in IT support, help desk, or technical assistance.· Basic understanding of networking concepts (IP addressing, Wi-Fi, Ethernet, DNS fundamentals)· Experience using or supporting Windows operating systems and common business applications· Awareness of HIPAA or experience working in a regulated healthcare environment a plus.· Strong communication, customer service, and problem-solving skills· Ability and willingness to work fully on-site in a call center environment· Dependable and consistent, able to be relied upon for daily on-site support and scheduled responsibilities. You work well as part of a team, communicate clearly, and take ownership of your work.· We are a fast-growing organization, and this role requires flexibility and the ability to adapt as priorities and needs evolve. Preferred Qualifications:· IT certification or coursework (CompTIA A+, Network+, or similar)· Exposure to healthcare, call center, or clinical support environments· Familiarity with Microsoft 365, Active Directory, or basic ticketing systems· Interest in growing into a more advanced IT support or network role Physical & Work Requirements:· On-site presence required at the Pompano Beach, FL location· Ability to lift and move IT equipment up to 40 lbs· Ability to respond quickly to in-person support requests throughout the call centerPorter Benefits:· Eligible for Medical, Dental, + Vision within 30 days of start· PTO: Vacation and Sick time· Paid Holidays· Opportunity for growth within a startup company· Equipment provided· Special Team and Culture We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAt ITRADE STEM, we help create jobs and support the future of industries in space, technology, energy, and manufacturing. We do this by creating programs that help talent develop skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas–Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: • Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards, • Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge, • Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations, • Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization, • Manage iOS and Android mobile device support, troubleshooting connectivity and application issues, • Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps, • Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately, • Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment, • Monitor common technical issues proactively and drive projects through to completion with minimal supervision, • Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivityREQUIREMENTS:, • Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing, • Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments, • Proven ability managing and troubleshooting both iOS and Android mobile devices, • Demonstrated Windows administration skills including software deployment and system configuration, • Exceptional written and verbal communication skills with a customer-service mindset, • Meticulous attention to detail and disciplined approach to ticket management and documentation, • Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring, • Knowledge of identity and access management including SSO/MFA and account provisioning workflows, • Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations, • Proficiency with remote support tools for screen-sharing and remote assistance, • Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup, • Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation, • Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment, • Bachelor's degree or equivalent practical experience preferred, • 1–2+ years in progressively responsible technical support roles, • Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditionsNICE TO HAVE:, • Previous experience supporting construction or field-operations environments where you've balanced office and remote site support, • Scripting or automation skills for endpoint setup, configuration management, and health checks, • Hands-on experience with network monitoring tools and intermediate switch/AP configuration, • Exposure to knowledge base management and creating runbooks for common fixes and field checklistsWORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas–Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

Job DescriptionSalary: $22-$30 DOE As a Help Desk IT Support Specialist at our Managed Service Provider (MSP), you will play a crucial role in providing expert technical support and assistance to our clients in the areas of remote monitoring and management (RMM), surveillance cameras, network infrastructure, and security. You will be the first point of contact for clients seeking technical help, and your responsibilities will include issue resolution and ensuring the smooth operation of their IT environments. Key Responsibilities: • Client Support: Deliver efficient and responsive technical support to clients via phone, email, or remote assistance, addressing inquiries and resolving issues in a timely manner., • RMM Tools: Proactively monitor and manage client IT environments using RMM tools, ensuring optimal performance, identifying potential issues, and executing preventative maintenance tasks., • Camera Systems: Assist with the installation, configuration, and maintenance of surveillance camera systems, ensuring proper functionality and addressing any camera-related problems., • Network Infrastructure: Manage, configure, and troubleshoot network infrastructure components, including switches, routers, firewalls, and wireless access points., • Security Measures: Assist in implementing and maintaining security measures, including antivirus, firewall configurations, intrusion detection systems, and conducting security assessments., • Issue Resolution: Diagnose and troubleshoot technical issues related to RMM, network infrastructure, and security. Resolve problems following established procedures or escalate as needed., • Documentation: Maintain accurate records of client interactions, issues, and resolutions. Update knowledge base articles to ensure team access to best practices and common issue resolutions., • Client Education: Provide basic technical training to clients, helping them understand and optimize their IT resources., • Escalation and Collaboration: Collaborate with higher-level engineers for complex issues, ensuring efficient escalation processes., • Team Collaboration: Actively participate in team meetings and contribute to knowledge sharing, enhancing the overall efficiency and expertise of the Help Desk team. Qualifications: • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)., • Relevant certifications, such as CompTIA A+, Network+, or Security+, are beneficial., • Strong knowledge of IT concepts, networking, and computer systems., • Proficiency in RMM tools and remote support software., • Experience with network infrastructure components, including switches, routers, and firewalls., • Familiarity with security measures and best practices., • Excellent problem-solving and troubleshooting skills., • Strong customer service and communication skills., • Ability to work well in a team and independently., • Willingness to stay informed about industry trends and emerging technologies.

As a Market Manager, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers’ hands. You understand that Amerant Bank is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs and with the support of your team members, you match those needs with the right products. Primarily responsible for the achievement of banking center profitability, sales goals, operation activities and the management and use of the various elements encompassing a transformed banking center. Responsible for the sale of Bank products and services to new and existing clients inside the branch as well as the generation of new business opportunities outside the branch. Ensure quality levels of branch customer service. Ensure development and training of branch staff. Promote a positive Bank image within the community. Oversee administration of all personnel issues. Ensure the protection of all branch assets. Manage branch expenses. Responsibilities: Operational Excellence Ability to perform all position responsibilities within a banking center. Provide guidance and supervision to Banking Specialist IV in the oversight of the day-to-day banking center operational activities in the banking center in accordance with all Bank policies and procedures. In the absence of the Banking Specialist IV take lead responsibility. Adhere to all policies and procedures per Retail Banking’s operating manuals, employee handbook and all other that apply to the position functions. Ensure all regulatory requirements as well as security and audit procedures are adhered to always. Responsible for ensuring individual acts do not lead to Bank operating losses as well as escalating potential concerns that could lead to Bank loss to appropriate supervisor. Provide guidance and supervision to the Banking Specialist IV in keeping branch in compliance with all Bank policies and procedures as well as ensuring audit, compliance and security procedures are adhered to at the branch location. In the absence of the Banking Specialist IV take lead responsibility. Take responsibility for daily overdraft / NSF decisions. Ensure branch monthly audits reflect appropriate controls are in place. Identify, evaluate, monitor and make any recommendation deemed necessary to the Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with laws, regulations, prescribed practices, internal policies and procedures or ethical standards. Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues Customer Service Adhere to customer service expectations as defined for all positions with the banking center. Act as a customer advocate to ensure we meet the needs of our customers and prospects with the intent of enhancing customer retention and engagement Provide quality customer service to all current and prospective customers as measured by Bank service standards. Deliver customer experience for all segments to ensure quality customer experience every day every time. Business Development This position requires consistently meeting or exceeding sales goals as defined by management at a personal and team level. Adhere to all sales leadership expectations including inside and outside calling efforts as defined by management. Responsible for all sales activities within the banking center. Responsible for the development and implementation of business plan to achieve banking center sales goals. Partner with other lines of business (Commercial, MIS, Residential Lending, etc.) to maximize opportunities and expand customer relationships with the Bank. This requires the ability to establish and manage peer relationships. Represent the Bank in local community organizations with the purpose of promoting the Bank image as well as uncovering potential business opportunities. Encourage and assist banking center staff in fostering relationships within the community which support the Bank brand and provide business development opportunities. Participate and actively engage banking center staff in business development activities sponsored by Retail Banking or the areas Regional Sales / Service Manager. Have an enhanced understanding of all the Bank’s products, services and sales delivery processes to train and coach banking center staff as appropriate. Responsible for managing day-to-day sales activities within the banking center. Branch Transformation Adhere to all expectations defined for a transformed banking center. Take lead responsibility by coaching the Banking Specialist IV and other team members on the day-to-day banking center activities in accordance with the behaviors and expectations defined for a transformed banking center. Conduct daily huddle to reinforce branch transformation roles and expectations. Ensure Banking Specialist Manger creates a schedule of activities for banking center staff to ensure ability to adhere to fluidity guidelines when greeting and assisting customers and guests with the banking center. In absence of Banking Specialist IV take lead responsibility. Ensure banking center has a Digital Advocate and that they fulfill the expectation of being an expert on the Bank’s Online Banking (personal and business) and Mobile Banking channels to be able to assist customers and promote their sale and usage. Ensure Digital Advocate is educating other team members on digital channels. Role model and participate in lobby management standards including acting in the Greeter role. Greet customers and prospects in the lobby in accordance with transformed banking center defined standards. Be a role model relative to defined career wear standards. Overall responsibility for maintenance of defined facility standards. Leadership Has overall responsibility for achieving branch growth, revenue and expense targets as defined by the Bank. Lead responsibility to coach staff to ensure goals are consistently met. Has approval authority. Has overall responsibility for the day-to-day operational functions of the banking center. Has overall responsibility for monitoring branch service quality levels and coaching staff as appropriate. Responsible for training and assisting less experienced branch team members. Responsible for assessing team member needs and finding resources to address applicable needs. Identify and work with high potential associates in the achievement of their defined career path. Responsible for daily coaching of team members in the areas of operations, compliance, sales activities and branch transformation elements and functionality. Escalate and work to resolve issues related to facility, digital technology and other elements related to branch transformation. Overall responsibility to monitor employee activities and act when necessary. Working with Human Resources to interview, hire and terminate branch team members. Conduct performance evaluations and salary reviews for all branch personnel. Conduct coaching activities with branch team members. Participate in training and meetings and communicate back to team members information pertinent to the operation of the banking center. Create a feeling of energy and excitement among team players. Promotes Bank vision and values. Provide team member’s training, professional development, recruitment and mentoring. Raise awareness of the Bank’s strategic planning and timing in order to position the Department to be able to perform its assigned responsibilities. Evaluate team member’s performances and take corrective actions to address problems. Counsel and guide team members to ensure that approved objectives are met. Supervise a team of experienced professionals exercising key responsibilities over leadership, team goals and objectives, performance management, resource planning, training, motivation, coaching and recognition. Other Live the Bank values every day. Complete mandatory training and required responsibilities to have knowledge of complete lines of products and services. Ability to work in different assigned banking centers within the region. Cooperates with superiors, peers to accomplish team and Bank goals. Other duties as required. Minimum Work Experience Requirements: Market Manager II requires a minimum of 5 years’ experience in Bank sales / service environment as manager or equivalent experience. Minimum Education and/or Certifications Requirements: High School or GED required. Bachelor’s Degree required. In lieu of Bachelor’s Degree equivalent experience accepted (defined as 5 years in Bank sales / service environment). English required, and certain markets may require second language skills. Applicants must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer. Additionally, FBI Criminal Background and credit checks must be successfully passed within the first 30 days of employment, or 30 days from the date of the upload (whichever occurs first). Functional Skills & Knowledge Requirements: Must possess Delegation and Grid Development skills as well as supervisory, decision making, motivational and coaching skills. Must be able to effectively hire, discipline and manage assigned workforce as well as conduct performance evaluations. Must possess managerial skills, assertiveness and leadership skills, project management experience and the ability to administer organizational resources. Must be able to distribute resources that support the corporate strategic plan and can identify, assess and report risks arising from violations of rules, regulations or internal policies.

Job Description Medical Billing Specialist—Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: • Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America), • EY Entrepreneur Of The Year® U.S. Overall, • Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Medical Billing Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements • Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims., • Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams., • Submit corrected claims, appeals, and additional documentation as required to secure reimbursement., • Document all collection activities clearly and accurately within our systems., • Monitor payor trends and escalate recurring issues to leadership., • Meet or exceed daily, weekly, and monthly productivity and quality standards., • Support special projects and process improvement initiatives as assigned., • Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction, • Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc., • Status claims and add notes in the patient accounting system (CollaborateMD), • Escalate any payor or client claim issues to department leadership, • Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied, • Update patient demographics and insurance information as needed, • Ability to meet KPI established metrics for productivity Qualifications • Associate's degree (preferred), • Behavioral health out-of-network billing: 3 years of experience, • Knowledge and experience with CollaborateMD EMR and billing software programs, • Experience with ABA therapy preferred, • Experience/knowledge with CPT and ICD10 codes preferred, • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)., • Flexible Spending Account (FSA) and Health Savings Account (HSA) options., • Medical, dental, vision, long-term disability, and life insurance., • Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

Job Description Collections Specialist—Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: • Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America), • EY Entrepreneur Of The Year® U.S. Overall, • Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements • Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims., • Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams., • Submit corrected claims, appeals, and additional documentation as required to secure reimbursement., • Document all collection activities clearly and accurately within our systems., • Monitor payor trends and escalate recurring issues to leadership., • Meet or exceed daily, weekly, and monthly productivity and quality standards., • Support special projects and process improvement initiatives as assigned., • Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction, • Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc., • Status claims and add notes in the patient accounting system (CollaborateMD), • Escalate any payor or client claim issues to department leadership, • Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied, • Update patient demographics and insurance information as needed, • Ability to meet KPI established metrics for productivity Qualifications • Associate's degree (preferred), • Behavioral health out-of-network billing: 3 years of experience, • Knowledge and experience with CollaborateMD EMR and billing software programs, • Experience with ABA therapy preferred, • Experience/knowledge with CPT and ICD10 codes preferred, • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)., • Flexible Spending Account (FSA) and Health Savings Account (HSA) options., • Medical, dental, vision, long-term disability, and life insurance., • Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

Job DescriptionOctagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last. Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas–Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: • Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards, • Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge, • Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations, • Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization, • Manage iOS and Android mobile device support, troubleshooting connectivity and application issues, • Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps, • Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately, • Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment, • Monitor common technical issues proactively and drive projects through to completion with minimal supervision, • Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivityREQUIREMENTS:, • Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing, • Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments, • Proven ability managing and troubleshooting both iOS and Android mobile devices, • Demonstrated Windows administration skills including software deployment and system configuration, • Exceptional written and verbal communication skills with a customer-service mindset, • Meticulous attention to detail and disciplined approach to ticket management and documentation, • Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring, • Knowledge of identity and access management including SSO/MFA and account provisioning workflows, • Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations, • Proficiency with remote support tools for screen-sharing and remote assistance, • Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup, • Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation, • Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment, • Bachelor's degree or equivalent practical experience preferred, • 1–2+ years in progressively responsible technical support roles, • Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditionsNICE TO HAVE:, • Previous experience supporting construction or field-operations environments where you've balanced office and remote site support, • Scripting or automation skills for endpoint setup, configuration management, and health checks, • Hands-on experience with network monitoring tools and intermediate switch/AP configuration, • Exposure to knowledge base management and creating runbooks for common fixes and field checklistsWORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas–Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

Job Description Claims Resolution Specialist - Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: • Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America), • EY Entrepreneur Of The Year® U.S. Overall, • Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Claims Resolution Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements • Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims., • Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams., • Submit corrected claims, appeals, and additional documentation as required to secure reimbursement., • Document all collection activities clearly and accurately within our systems., • Monitor payor trends and escalate recurring issues to leadership., • Meet or exceed daily, weekly, and monthly productivity and quality standards., • Support special projects and process improvement initiatives as assigned., • Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction, • Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc., • Status claims and add notes in the patient accounting system (CollaborateMD), • Escalate any payor or client claim issues to department leadership, • Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied, • Update patient demographics and insurance information as needed, • Ability to meet KPI established metrics for productivity Qualifications • Associate's degree (preferred), • Behavioral health out-of-network billing: 3 years of experience, • Knowledge and experience with CollaborateMD EMR and billing software programs, • Experience with ABA therapy preferred, • Experience/knowledge with CPT and ICD10 codes preferred, • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)., • Flexible Spending Account (FSA) and Health Savings Account (HSA) options., • Medical, dental, vision, long-term disability, and life insurance., • Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

Job Description As a Market Manager, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers’ hands. You understand that Amerant Bank is dedicated to delivering a customer experience that’s unlike any other. It starts with you discovering customers’ needs and with the support of your team members, you match those needs with the right products. Primarily responsible for the achievement of banking center profitability, sales goals, operation activities and the management and use of the various elements encompassing a transformed banking center. Responsible for the sale of Bank products and services to new and existing clients inside the branch as well as the generation of new business opportunities outside the branch. Ensure quality levels of branch customer service. Ensure development and training of branch staff. Promote a positive Bank image within the community. Oversee administration of all personnel issues. Ensure the protection of all branch assets. Manage branch expenses. Responsibilities: Operational Excellence • Ability to perform all position responsibilities within a banking center., • Provide guidance and supervision to Banking Specialist IV in the oversight of the day-to-day banking center operational activities in the banking center in accordance with all Bank policies and procedures. In the absence of the Banking Specialist IV take lead responsibility., • Adhere to all policies and procedures per Retail Banking’s operating manuals, employee handbook and all other that apply to the position functions. Ensure all regulatory requirements as well as security and audit procedures are adhered to always., • Responsible for ensuring individual acts do not lead to Bank operating losses as well as escalating potential concerns that could lead to Bank loss to appropriate supervisor., • Provide guidance and supervision to the Banking Specialist IV in keeping branch in compliance with all Bank policies and procedures as well as ensuring audit, compliance and security procedures are adhered to at the branch location. In the absence of the Banking Specialist IV take lead responsibility., • Take responsibility for daily overdraft / NSF decisions., • Ensure branch monthly audits reflect appropriate controls are in place., • Identify, evaluate, monitor and make any recommendation deemed necessary to the Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with laws, regulations, prescribed practices, internal policies and procedures or ethical standards., • Adhere to customer service expectations as defined for all positions with the banking center., • Act as a customer advocate to ensure we meet the needs of our customers and prospects with the intent of enhancing customer retention and engagement, • Provide quality customer service to all current and prospective customers as measured by Bank service standards., • This position requires consistently meeting or exceeding sales goals as defined by management at a personal and team level., • Adhere to all sales leadership expectations including inside and outside calling efforts as defined by management., • Responsible for all sales activities within the banking center., • Responsible for the development and implementation of business plan to achieve banking center sales goals., • Partner with other lines of business (Commercial, MIS, Residential Lending, etc.) to maximize opportunities and expand customer relationships with the Bank. This requires the ability to establish and manage peer relationships., • Represent the Bank in local community organizations with the purpose of promoting the Bank image as well as uncovering potential business opportunities., • Encourage and assist banking center staff in fostering relationships within the community which support the Bank brand and provide business development opportunities., • Participate and actively engage banking center staff in business development activities sponsored by Retail Banking or the areas Regional Sales / Service Manager., • Have an enhanced understanding of all the Bank’s products, services and sales delivery processes to train and coach banking center staff as appropriate., • Adhere to all expectations defined for a transformed banking center., • Take lead responsibility by coaching the Banking Specialist IV and other team members on the day-to-day banking center activities in accordance with the behaviors and expectations defined for a transformed banking center., • Conduct daily huddle to reinforce branch transformation roles and expectations., • Ensure Banking Specialist Manger creates a schedule of activities for banking center staff to ensure ability to adhere to fluidity guidelines when greeting and assisting customers and guests with the banking center. In absence of Banking Specialist IV take lead responsibility., • Ensure banking center has a Digital Advocate and that they fulfill the expectation of being an expert on the Bank’s Online Banking (personal and business) and Mobile Banking channels to be able to assist customers and promote their sale and usage. Ensure Digital Advocate is educating other team members on digital channels., • Role model and participate in lobby management standards including acting in the Greeter role. Greet customers and prospects in the lobby in accordance with transformed banking center defined standards., • Be a role model relative to defined career wear standards., • Has overall responsibility for achieving branch growth, revenue and expense targets as defined by the Bank., • Lead responsibility to coach staff to ensure goals are consistently met., • Has approval authority., • Has overall responsibility for the day-to-day operational functions of the banking center., • Has overall responsibility for monitoring branch service quality levels and coaching staff as appropriate., • Responsible for training and assisting less experienced branch team members. Responsible for assessing team member needs and finding resources to address applicable needs. Identify and work with high potential associates in the achievement of their defined career path., • Responsible for daily coaching of team members in the areas of operations, compliance, sales activities and branch transformation elements and functionality., • Escalate and work to resolve issues related to facility, digital technology and other elements related to branch transformation., • Overall responsibility to monitor employee activities and act when necessary., • Working with Human Resources to interview, hire and terminate branch team members., • Conduct performance evaluations and salary reviews for all branch personnel., • Conduct coaching activities with branch team members., • Participate in training and meetings and communicate back to team members information pertinent to the operation of the banking center., • Create a feeling of energy and excitement among team players. Promotes Bank vision and values., • Provide team member’s training, professional development, recruitment and mentoring. Raise awareness of the Bank’s strategic planning and timing in order to position the Department to be able to perform its assigned responsibilities. Evaluate team member’s performances and take corrective actions to address problems. Counsel and guide team members to ensure that approved objectives are met., • Live the Bank values every day., • Complete mandatory training and required responsibilities to have knowledge of complete lines of products and services., • Ability to work in different assigned banking centers within the region., • Cooperates with superiors, peers to accomplish team and Bank goals. Market Manager II requires a minimum of 5 years’ experience in Bank sales / service environment as manager or equivalent experience. Minimum Education and/or Certifications Requirements: High School or GED required. Bachelor’s Degree required. In lieu of Bachelor’s Degree equivalent experience accepted (defined as 5 years in Bank sales / service environment). English required, and certain markets may require second language skills. Applicants must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer. Additionally, FBI Criminal Background and credit checks must be successfully passed within the first 30 days of employment, or 30 days from the date of the upload (whichever occurs first). Functional Skills & Knowledge Requirements: Must possess Delegation and Grid Development skills as well as supervisory, decision making, motivational and coaching skills. Must be able to effectively hire, discipline and manage assigned workforce as well as conduct performance evaluations. Must possess managerial skills, assertiveness and leadership skills, project management experience and the ability to administer organizational resources. Must be able to distribute resources that support the corporate strategic plan and can identify, assess and report risks arising from violations of rules, regulations or internal policies.

Job Description Revenue Cycle Specialist—Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: • Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America), • EY Entrepreneur Of The Year® U.S. Overall, • Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Revenue Cycle Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements • Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims., • Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams., • Submit corrected claims, appeals, and additional documentation as required to secure reimbursement., • Document all collection activities clearly and accurately within our systems., • Monitor payor trends and escalate recurring issues to leadership., • Meet or exceed daily, weekly, and monthly productivity and quality standards., • Support special projects and process improvement initiatives as assigned., • Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction, • Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc., • Status claims and add notes in the patient accounting system (CollaborateMD), • Escalate any payor or client claim issues to department leadership, • Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied, • Update patient demographics and insurance information as needed, • Ability to meet KPI established metrics for productivity Qualifications • Associate's degree (preferred), • Behavioral health out-of-network billing: 3 years of experience, • Knowledge and experience with CollaborateMD EMR and billing software programs, • Experience with ABA therapy preferred, • Experience/knowledge with CPT and ICD10 codes preferred, • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)., • Flexible Spending Account (FSA) and Health Savings Account (HSA) options., • Medical, dental, vision, long-term disability, and life insurance., • Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

Job DescriptionDescription: Location: Ft. Lauderdale Schedule: Onsite About us: Hallandale Pharmacy is a trusted, community-focused pharmacy dedicated to providing exceptional patient care, personalized medication solutions, and outstanding service. We specialize in custom compounding and collaborate with healthcare professionals nationwide to enhance patient well-being. As a 503A pharmacy, we adhere to the rigorous standards of the United States Pharmacopeia to ensure the highest quality and compliance in every prescription. Position Overview: The General Support Specialist is responsible for maintaining the accuracy and integrity of existing provider and account records. This role supports the onboarding department by processing accounts updates, managing provider changes, and resolving account-related issues. The position requires a detail-oriented professional who can ensure data security, prevent discrepancies record, and coordinate updates across departments to maintain smooth operations. Hours 10AM-6PM DUTIES AND RESPONSABILITIES: · Account Maintenance and Data Entry: o Assist with adding and removing providers, processing account updates, and updating documentation. o Update provider privileges and state licenses, ensuring accuracy and authorization. o Review accounts to prevent crossover errors and maintain secure data. · Compliance and Confidentiality: o Maintain strict adherence to HIPAA and pharmacy regulations. o Ensure all account records are accurate and securely stored in Salesforce and other internal systems. · Communication and Coordination: o Provide detailed updates and account information upon request from internal teams or clients. o Communicate account changes to relevant departments to ensure smooth operations. · Administrative Support: o Resolve account errors and discrepancies, escalating issues as necessary. o Update product offerings and account documentation as needed. · System Maintenance: o Utilize pharmacy and CRM systems to input and retrieve account data. o Report technical issues or inaccuracies to IT or the appropriate department. SKILLS & ABILITIES: · Problem-solver with strong analytical abilities. · Outstanding organizational and time management skills. · Ability to multitask and prioritize daily workload. · Self-motivated, professional, courteous and respectful demeanor. · Excellent attention to detail and ability to maintain confidentiality. · Ability to maintain confidentiality and handle sensitive customer information. · Excellent communication skills and ability to work collaboratively within a team and with other teams within the company. EDUCATION & EXPERIENCE: · High school diploma or equivalent (required) · Associate’s degree in business, accounting or similar or minimum of 2 years’ experience in billing, accounts receivable and/or accounting type roles. · Proficiency in Microsoft Office Suite, especially with Excel/Google Sheets functions. · Salesforce experience preferred. · Familiarity with data visualization tools and reporting software. · Experience with pharmaceutical pricing models and regulations. · Experience in pricing, billing, or pharmacy operations preferred. PHYSICAL REQUIREMENTS: · Sitting for prolonged periods of time sitting at a desk and working on a computer. · May require working shifts, depending on the pharmacy’s operating hours and business needs. · Shifts are Monday through Friday 8:00am-4:00pm or 10:00am-6:00pm. Benefits: • Parental leave, • Health insurance, • Paid time off, • Vision insurance, • Dental insurance, • Paid sick time, • Paid jury duty, • Bereavement leave, • Employee assistance program, • Disability insurance, • Paid holidaysAN EQUAL OPPORTUNITY EMPLOYERWe do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.Requirements:

Job DescriptionCompany Description At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. The Real Estate team operates at the very heart of our corporate brand and is responsible for the overall management of Informa’s real estate under Global Support. The group property portfolio currently comprises c200 leases in c35 countries extending to c1,500,000sf with a combined headcount of >13,000. Informa has a diverse range of real estate globally, including leased office space, land, freehold properties, co-working space, warehouse and storage facilities. The majority of the portfolio comprises leased office spaces supporting the operating divisions of the business. Job Description This role is based in our Fort Lauderdale office full-time. The Property & Facilities Manager will oversee the operation & maintenance of Informa’s Ft. Lauderdale warehouse, which comprises 200,000sf and is used primarily to support FLIBS – Fort Lauderdale International Boat Show. This role ensures the safety, functionality, and compliance of all mechanical, electrical, plumbing, HVAC, fire safety, and security systems, while managing internal stakeholders and contractors. The manager will coordinate building maintenance, landscaping, and warehouse operations, ensuring projects are delivered on time, to quality standards, and in alignment with corporate guidelines. Working closely with Informa’s Head of Project Delivery, the role is likely to include supporting internal alterations and construction works aimed at expanding the office content within the warehouse building. Potential comprising the construction of a new two-story office structure within the existing warehouse frame. In addition to the Ft. Lauderdale warehouse, additional responsibilities could include management oversight of other Informa facilities at 1650 SE 17th Street & Coastguards Building, 601 Seabreeze Blvd. THE ROLE Key Responsibilities: • Safety: Ensure the physical safety of colleagues by maintaining critical MEP systems and life safety systems., • Compliance: Ensure all building services are maintained to local code and requirements., • Functionality: Ensure all technical systems run efficiently, which is crucial for a productive warehouse and office environment., • Mechanical and Electrical (M&E): Maintenance and repair of electrical systems, mechanical systems, primary heating / cooling plant, chillers, boilers, lighting, and general electrical & mechanical equipment., • HVAC: Ensuring the heating, ventilation, and air conditioning systems are functional to maintain a comfortable and healthy environment., • Plumbing and Heating: Managing and maintaining water, gas, and heating systems., • Fire Safety: Overseeing and maintaining fire life safety systems including alarms, sprinklers, and specialist systems., • Building Maintenance: Performing or coordinating fabric repairs and maintenance of the warehouse and surrounding external areas., • Security Systems: Maintaining physical security infrastructure, such as access control system, CCTV, intruder alarms, etc., • Landscaping: Maintenance of any planting, grass, and external landscaping grounds, • Soft services – office suite / cleaning/welfare/etc.Qualifications QUALIFICATIONS SKILLS & REQUIREMENTS • 5-10 years of experience in facilities management, • Working with SFG 20 or equivalent approved codes of practice, • Familiar with local code and state regulatory requirements for hard services, • Knowledge and experience of OSHA requirements, • Contractor management, permits, COSHH, risk assessments, method statements, etc., • Use of CAFM, AutoCAD, H&S software and other FM related software, • Experience in a warehouse or industrial working environment preferred, • Good communication, planning, and time management skills., • Ability to support Real Estate team members and develop a sense of teamwork., • Proven stakeholder management skills and ability to operate in a matrixed environment., • Ability to multitask, prioritize work effectively, with high attention to detail., • Ability to speak, articulate/express ideas and thoughts clearly., • Customer service oriented., • Remain approachable under pressure., • Act with integrity, tact, and diplomacy., • Confident, proactive, flexible, self-motivated, and a team player with a sense of urgency in addressing/managing day-to-day activities., • Quality-focused and detail-oriented., • Strong stakeholder management and interpersonal skills., • Results-driven with the ability to deliver under pressure., • Strategic thinker with hands-on execution capability. Additional Information The salary range for this role is $65k- $80 based on experience and a 10% annual bonus based on performance We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. This posting will automatically expire on 3/13/2026.

Job Description Talent Acquisition Specialist Temp – ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ – In-Office Temporary W2 Position for High Volume Corporate Project (Business Development) $40-$45/hr Who We Are We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: • Inc. 5000 – 5th Fastest-Growing Private Company in America, • Financial Times – #1 on "The Americas' Fastest Growing Companies", • EY Entrepreneur Of The Year® U.S. Overall, • South Florida Business Journal’s Top 100 Companies, • Florida Trend Magazine's 500 Most Influential Business Leaders, • Inc. Best in Business, Health Services About the Role As our Talent Acquisition Specialist, you will develop and execute strategies to source, attract, hire, and retain the positions designated by your leader. You will be accountable for overseeing recruitment delivery and ensuring that the business is properly staffed with talent for these positions across your assigned region. Core to the success of this role will be your ability to drive efficiency in the candidate sourcing process while continuing to enhance recruitment delivery, candidate quality, and candidate experience. To be successful in this role, you will need to understand the business and the critical role the positions you place have in the delivery of high-quality service to our clients. You will speak in data, know how to manage your required candidate funnel, develop, and deliver compelling business cases, and have an intimate knowledge of your recruiting resources. Key Responsibilities • Managing a recruiting process to key performance metrics and regional assignments, while serving as a trusted resource to your internal customers and colleagues., • Partnering with senior leaders within the organization to set the recruiting strategic agenda and sourcing strategy., • Developing new selection approaches and hiring processes and converting them into targeted action., • Implementing appropriate metrics and tracking mechanisms to measure and improve results, impact, candidate quality and cost-effectiveness., • Providing guidance to hiring managers related to recruiting process, developing, and introducing efficient staffing solutions around system automation to simplify processes and procedures., • Utilizing recruitment process automation to handle high volume hiring more efficiently through assessments and screening tools., • Employ recruiting metrics and insights to evaluate recruiter effectiveness and enhance the overall performance of the function., • Ensuring a best-in-class candidate experience by proactively identifying factors that may adversely impact the candidate and partnering with business leaders to develop mitigation strategies., • Monitoring and forecast hiring trends, measure effectiveness of compensation programs and strategies., • Proactively share innovative solutions to add value, anticipate needs, and streamline the recruitment process., • Demonstrate expert level of understanding of the recruiting needs by leading and/or participating in staffing meetings, being aware of changes within the business, acting as a subject matter expert for sourcing resources (Indeed, LinkedIn, etc.) as well as managing hiring manager/candidate expectations., • Manages all aspects of the recruiting process for a portfolio of multi-state, multi-level positions supporting multiple stakeholders., • Actively and professionally promotes vacancies and employer brand to relevant audience via available media channels., • Strong influencer, ability to influence candidates throughout the hiring process to promote a successful outcome, pre-empting and acting on candidate hesitation or queries., • Maintains open and proactive lines of candidate communication, ensuring a positive candidate experience for all, regardless of the outcome of their application., • Manages vacancy through ATS, ensuring that candidate and vacancy data is always accurate and up to date., • Comply with all company and legislative data protection requirements by responsibly storing candidate information and assessment notes., • Other duties as assigned. Requirements The Talent Acquisition Specialist role requires: • 3–5 years of full-cycle recruiting experience across exempt and non-exempt roles, managing multiple requisitions simultaneously., • Multi-region recruiting experience. (Preferred), • Experience using Workable or other applicant tracking systems (ATS). (Required), • Bachelor’s degree in Human Resources, Business Administration, or a related field. (Preferred), • Proven success in fast-paced, high-growth environments., • High-volume recruiting experience. (Required), • Proficient in Microsoft Office 365. (Required), • Excellent organizational, time-management, communication, and interpersonal skills., • Strong critical thinking, problem-solving, and decision-making abilities., • Demonstrated integrity, reliability, and strong work ethic., • On-site availability five days per week in Fort Lauderdale (Las Olas)., • High energy, adaptable, and comfortable with change., • No Benefits Available ABA Centers of America Culture ABA Centers of America is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine’s Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society. ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.

Job Description Talent Acquisition Specialist Temp – ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ – In-Office Temporary W2 Position for High Volume Clinic Project (BCBA) $40-$45/hr Who We Are We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: • Inc. 5000 – 5th Fastest-Growing Private Company in America, • Financial Times – #1 on "The Americas' Fastest Growing Companies", • EY Entrepreneur Of The Year® U.S. Overall, • South Florida Business Journal’s Top 100 Companies, • Florida Trend Magazine's 500 Most Influential Business Leaders, • Inc. Best in Business, Health Services About the Role As our Talent Acquisition Specialist, you will develop and execute strategies to source, attract, hire, and retain the positions designated by your leader. You will be accountable for overseeing recruitment delivery and ensuring that the business is properly staffed with talent for these positions across your assigned region. Core to the success of this role will be your ability to drive efficiency in the candidate sourcing process while continuing to enhance recruitment delivery, candidate quality, and candidate experience. To be successful in this role, you will need to understand the business and the critical role the positions you place have in the delivery of high-quality service to our clients. You will speak in data, know how to manage your required candidate funnel, develop, and deliver compelling business cases, and have an intimate knowledge of your recruiting resources. Key Responsibilities • Managing a recruiting process to key performance metrics and regional assignments, while serving as a trusted resource to your internal customers and colleagues., • Partnering with senior leaders within the organization to set the recruiting strategic agenda and sourcing strategy., • Developing new selection approaches and hiring processes and converting them into targeted action., • Implementing appropriate metrics and tracking mechanisms to measure and improve results, impact, candidate quality and cost-effectiveness., • Providing guidance to hiring managers related to recruiting process, developing, and introducing efficient staffing solutions around system automation to simplify processes and procedures., • Utilizing recruitment process automation to handle high volume hiring more efficiently through assessments and screening tools., • Employ recruiting metrics and insights to evaluate recruiter effectiveness and enhance the overall performance of the function., • Ensuring a best-in-class candidate experience by proactively identifying factors that may adversely impact the candidate and partnering with business leaders to develop mitigation strategies., • Monitoring and forecast hiring trends, measure effectiveness of compensation programs and strategies., • Proactively share innovative solutions to add value, anticipate needs, and streamline the recruitment process., • Demonstrate expert level of understanding of the recruiting needs by leading and/or participating in staffing meetings, being aware of changes within the business, acting as a subject matter expert for sourcing resources (Indeed, LinkedIn, etc.) as well as managing hiring manager/candidate expectations., • Manages all aspects of the recruiting process for a portfolio of multi-state, multi-level positions supporting multiple stakeholders., • Actively and professionally promotes vacancies and employer brand to relevant audience via available media channels., • Strong influencer, ability to influence candidates throughout the hiring process to promote a successful outcome, pre-empting and acting on candidate hesitation or queries., • Maintains open and proactive lines of candidate communication, ensuring a positive candidate experience for all, regardless of the outcome of their application., • Manages vacancy through ATS, ensuring that candidate and vacancy data is always accurate and up to date., • Comply with all company and legislative data protection requirements by responsibly storing candidate information and assessment notes., • Other duties as assigned. Requirements The Talent Acquisition Specialist role requires: • 3–5 years of full-cycle recruiting experience across exempt and non-exempt roles, managing multiple requisitions simultaneously., • Multi-region recruiting experience. (Preferred), • Experience using Workable or other applicant tracking systems (ATS). (Required), • Bachelor’s degree in Human Resources, Business Administration, or a related field. (Preferred), • Proven success in fast-paced, high-growth environments., • High-volume recruiting experience. (Required), • Proficient in Microsoft Office 365. (Required), • Excellent organizational, time-management, communication, and interpersonal skills., • Strong critical thinking, problem-solving, and decision-making abilities., • Demonstrated integrity, reliability, and strong work ethic., • On-site availability five days per week in Fort Lauderdale (Las Olas)., • High energy, adaptable, and comfortable with change., • No Benefits Available ABA Centers of America Culture ABA Centers of America is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine’s Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society. ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.

Job DescriptionITRADE Innovations seeks an experienced Project Manager to lead our Industry 4.0 product's Technology Partnership initiative, a comprehensive technology evolution program. This role will oversee the transformation of a solar financing platform through multi-cloud infrastructure, AI-powered automation, and advanced security implementations. Key Responsibilities: Program Leadership & Strategy • Lead cross-functional development team including Solutions Architect, Full-Stack Developers, IoT Specialist, NetSuite Developer, AI/ML Engineer, Devops, Cybersecurity and QA Engineer, • Manage implementation roadmap across 4 phases: Foundation, Core Development, Integration & Testing, and Deployment & Support, • Coordinate technology partnership integration with operations and key technology partners, • Ensure alignment with product's milestone payment processing and financial automation requirementsTechnical Program Management, • Oversee multi-cloud infrastructure transformation from AWS Lambda to Spectro Cloud edge computing architecture, • Manage IoT telemetry integration for real-time equipment monitoring and predictive maintenance, • Coordinate NetSuite ERP integration and financial operations automation, • Lead AI-powered customer engagement platform development including CRM-integrated chatbotsStakeholder Management & Communication, • Interface with executive team and stakeholders, • Manage relationships with technology partners and vendor integrations, • Provide executive reporting on project milestones, budget utilization, and risk mitigation, • Facilitate communication between business users, IT teams, and external partnersFinancial & Risk Management, • Manage software development investment with NET 15 payment terms, • Track total project hours across timelines, • Implement risk mitigation strategies for multi-cloud deployment and security validation, • Ensure ROI delivery through operational efficiency gains and competitive differentiationQuality Assurance & Compliance, • Oversee security framework implementation including IoT Device Trust Management, • Ensure compliance with solar industry regulations and financial reporting requirements, • Manage testing protocols for partner system integrations and multi-cloud deployment, • 10+ years project/program management experience in technology implementations, • 5+ years renewable energy or solar industry experience, • Proven track record managing multi-million dollar technology transformation projects, • Experience with ERP implementations (NetSuite preferred) and financial systems integrationTechnical Knowledge, • Understanding of multi-cloud architectures (AWS, Azure, Google Cloud, Multicloud infrastructure deployments), • Familiarity with IoT telemetry, edge computing, and AI/ML implementations, • Knowledge of solar financing, TPO (Third Party Ownership) products, and milestone payment processing, • Experience with the CRM platform and integrationsCertifications & Skills, • PMP Certification required, • Agile/Scrum Master certification preferred, • Six Sigma Green Belt or equivalent process optimization certification, • Strong financial acumen with P&L management experienceIndustry Knowledge, • Solar installation lifecycle (payment processing milestones), • Renewable energy supply chain and operations, • Financial services and lending platform integrations, • Regulatory compliance in solar/renewable energy sectorPreferred Qualifications, • Previous experience with solar asset management platforms, • Knowledge of tax credit processing and incentive management, • Experience with construction and O&M operations in renewable energySuccess Metrics, • On-time delivery of the project implementation roadmap, • Budget adherence within investment parameters, • Successful integration of all technology partners and platforms, • Achievement of 95% auto-resolution for integration errors through AI implementation

Job Description Billing Specialist - Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: • Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America), • EY Entrepreneur Of The Year® U.S. Overall, • Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Billing Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements • Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims., • Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams., • Submit corrected claims, appeals, and additional documentation as required to secure reimbursement., • Document all collection activities clearly and accurately within our systems., • Monitor payor trends and escalate recurring issues to leadership., • Meet or exceed daily, weekly, and monthly productivity and quality standards., • Support special projects and process improvement initiatives as assigned., • Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction, • Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc., • Status claims and add notes in the patient accounting system (CollaborateMD), • Escalate any payor or client claim issues to department leadership, • Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied, • Update patient demographics and insurance information as needed, • Ability to meet KPI established metrics for productivity Qualifications • Associate's degree (preferred), • Behavioral health out-of-network billing: 3 years of experience, • Knowledge and experience with CollaborateMD EMR and billing software programs, • Experience with ABA therapy preferred, • Experience/knowledge with CPT and ICD10 codes preferred, • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)., • Flexible Spending Account (FSA) and Health Savings Account (HSA) options., • Medical, dental, vision, long-term disability, and life insurance., • Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

Job Description Accounts Receivable (AR) Specialist—Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: • Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America), • EY Entrepreneur Of The Year® U.S. Overall, • Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Accounts Receivable (AR) Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements • Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims., • Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams., • Submit corrected claims, appeals, and additional documentation as required to secure reimbursement., • Document all collection activities clearly and accurately within our systems., • Monitor payor trends and escalate recurring issues to leadership., • Meet or exceed daily, weekly, and monthly productivity and quality standards., • Support special projects and process improvement initiatives as assigned., • Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction, • Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc., • Status claims and add notes in the patient accounting system (CollaborateMD), • Escalate any payor or client claim issues to department leadership, • Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied, • Update patient demographics and insurance information as needed, • Ability to meet KPI established metrics for productivity Qualifications • Associate's degree (preferred), • Behavioral health out-of-network billing: 3 years of experience, • Knowledge and experience with CollaborateMD EMR and billing software programs, • Experience with ABA therapy preferred, • Experience/knowledge with CPT and ICD10 codes preferred, • 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)., • Flexible Spending Account (FSA) and Health Savings Account (HSA) options., • Medical, dental, vision, long-term disability, and life insurance., • Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

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