Trabajos it security specialist en Dallas, TexasCrear alertas

Job Description Kodiak AI, Inc. (Nasdaq: KDK), founded in 2018, is a leader in Physical AI, developing driverless technology that powers machines that move. Its Kodiak Driver is a vehicle-agnostic autonomous driving system that combines AI-powered software with modular hardware. Today it operates in long-haul trucking, industrial trucking, and defense. In 2024, Kodiak launched commercial Driver-as-a-Service operations with no one in the cab, and plans to launch driverless long-haul service between Dallas and Houston by the end of 2026. Kodiak has partnered with many of the biggest names in freight, including Bosch for scaled hardware production, AWS, and leading customers including Atlas Energy Solutions, IKEA, Bridgestone, Werner Enterprises, C.R. England, Roehl Transport, and General Dynamics Land Systems. As an Operations Specialist you'll be assisting our development and production operations in a safe, efficient, and precise manner at Kodiak. In this role, you will: • Communicate with multiple safety drivers in an energetic and courteous manner, • Accurately track and precisely document progress of runs throughout your shift, • Manage and update info accordingly within the company's Truck Management System, • Set driver schedules based on available assignments which could include weekend and night shifts, • Create and maintain SOP documentation for operations processes, • Troubleshoot and document any issues encountered with the autonomous system, • Report trip issues and logistical discrepancies as needed, • Assist with AV system setup which includes cross-checks through checklist and other required health checks What you'll bring: • Willing and able to work flexible shifts & schedules including days, nights and weekends, • Be a motivated individual with the ability to work under high stress situations while using good judgment, • The ability to use critical thinking and problem solving skills, • Strong understanding of how to properly troubleshoot problems while using various Operating systems, • Knowledge in Google Office such as spreadsheets, docs, drive, etc., • Excellent organizational skills and the ability to prioritize and multitask, • Previous experience in a call center or similar environment preferred What we offer: • Competitive compensation package including equity and bonuses, • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits), • Accrued PTO and generous parental leave policies, • Long Term Disability, Short Term Disability, Life Insurance, • Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health, • Fidelity 401(k), • Commuter, FSA, Dependent Care FSA, HSA, • Various incentive programs (referral bonuses, patent bonuses, etc.) At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law. In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate's residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate's residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak's sole discretion, or, as an alternative, opt not to proceed with the candidate's application. If applicable, Kodiak may provide visa sponsorship for eligible candidates. We use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here](https://endorsed.com/local-law-144). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact careers@kodiak.ai with "Separate Review Request" in the email subject line.

Job DescriptionCompany Description SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects. SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work®. Job Description We are seeking a Financial Application Support Specialist to provide day-to-day support for financial and business applications, with a primary focus on Deltek Vantagepoint and related systems. This position plays a key role in supporting Accounting, Finance, Operations, and Business users by maintaining system functionality, providing reporting and data support, troubleshooting issues, and assisting with process improvements. The ideal candidate will have experience supporting ERP, CRM, and financial applications, possess a strong understanding of accounting processes, and be comfortable working with data, reporting tools, and business users across the organization. Essential Responsibilities Application Support • Provide day-to-day support for Deltek Vantagepoint users and related financial applications., • Troubleshoot and resolve application issues, escalating to vendors when appropriate., • Support user setup, security roles, permissions, and system administration tasks., • Assist with system upgrades, testing, patches, and new feature deployments., • Create and maintain user documentation, training materials, and support procedures. Reporting & Data Analysis • Run recurring and ad hoc reports for Finance, Accounting, Operations, and Leadership teams., • Analyze and validate data to ensure accuracy and completeness., • Assist with report development, maintenance, troubleshooting, and distribution., • Support reporting initiatives using Deltek, SQL Server, SSRS, Excel, and other reporting tools. Accounting & Financial Systems Support • Support business processes related to:, • Project Accounting, • Accounts Receivable, • Accounts Payable, • Billing, • Expense Management, • Timesheets and Labor Reporting, • Revenue Recognition, • Assist users with troubleshooting financial transactions and workflow issues., • Partner with Accounting and Finance teams to improve process efficiency and data quality. Cash Application & Collections Support • Support cash application, collections, and accounts receivable systems., • Assist with cash application processing, reconciliation, customer account maintenance, and reporting., • Troubleshoot integration and data issues between ERP, banking, and cash application systems., • Support collections reporting, customer master data maintenance, and related AR processes. Data Imports & Integrations • Perform and support data imports, exports, and data conversion activities., • Validate imported data and resolve import-related errors., • Assist with data mapping and integration efforts between ERP, CRM, and third-party applications., • Support ongoing data governance and system maintenance initiatives.Qualifications, • Bachelor’s degree in Accounting, Finance, Business, Information Systems, Computer Science or related field, or equivalent experience., • 2-5 years of experience supporting ERP, CRM, or financial business applications., • Working knowledge of accounting and financial processes., • Experience supporting end users in a business application environment., • Experience supporting Deltek Vantagepoint or Deltek Vision., • Advanced Microsoft Excel skills, including Power Query, Pivot Tables, VLOOKUP/XLOOKUP, Importing and manipulating large datasets, • Strong analytical, troubleshooting, and problem-solving skills., • Excellent verbal and written communication skills., • Strong customer service orientation and ability to work with users at all levels of the organization. Preferred Qualifications • Experience supporting cash applications, collections, or accounts receivable platforms., • Knowledge of project-based accounting and professional services organizations., • Experience with reporting and business intelligence tools., • Experience working in professional services, engineering, consulting, or acquisition-driven organization., • Exposure to system integrations, workflow automation, or financial reporting tools. Technical Skills (Preferred) • T-SQL / SQL Query Writing, • SQL Server Reporting Services (SSRS), • SQL Server Databases, • Data Import/Export Tools, • ODBC Connectivity, • ETL and Data Integration Concepts, • API Integrations, Web Services/Web Hooks., • Microsoft Office Suite Key Competencies • Customer Service Focus, • Financial Systems Knowledge, • Data Analysis & Reporting, • Attention to Detail, • Critical Thinking, • Process Improvement, • Communication & Collaboration, • Time Management, • Problem Solving Additional Information Competitive benefits package including health, dental, vision, and 401(k) For more information, please visit www.socotec.us Job Type: Full-Time, 4 days a week in office with one hybrid/ remote day (Temp to Hire Opportunity) Salary: $85-105k Candidate must be legally authorized to work in the United States. Visa sponsorship, transfer of sponsorship, and employment-based immigration support will not be provided now or in the future. All your information will be kept confidential according to EEO guidelines. SOCOTEC is an Equal Opportunity Employer.

Job DescriptionOverview The MITS & ProAV Sales Specialist drives new and expanded revenue for Sharp Business Systems' managed IT services and professional audiovisual, visual collaboration, integration, and related managed services. Serving as a client-facing subject matter expert, this role partners with branch sales, engineering, and product specialists to identify customer needs, develop financially justified solutions, close business, and support long-term customer success. Responsibilities • Sell Managed IT security and networking services and projects along with Pro AV and collaboration solutions, including interactive displays, commercial monitors, digital signage, video walls, conferencing, integration services, and approved recurring services., • Develop net-new business through targeted prospecting, networking, referrals, partner relationships, events, and coordinated branch sales activity., • Expand assigned accounts by identifying additional hardware, software, integration, project labor, support, and recurring-revenue opportunities., • Create and execute quarterly business plans covering revenue, gross profit, pipeline, target accounts, vertical markets, and marketing activity., • Conduct business and technical discovery with decision-makers, influencers, consultants, partners, and end users; translate findings into clear business cases and technology roadmaps., • Prepare and deliver presentations, demonstrations, proposals, quotations, executive business reviews, collaboration-space tours, and partner events., • Coordinate sales and engineering resources for solution design, validation, proposal development, implementation transition, and post-sale customer success., • Collaborate with branch account executives and product specialists on account strategies, cross-category opportunities, referrals, and monthly closed business., • Maintain accurate CRM, activity, pipeline, forecast, and account information; provide required sales reports and reviews., • Achieve assigned revenue, gross-profit, recurring-revenue, pipeline, and customer-retention objectives while following approved MITS and Pro AV go-to-market programs.Position Requirements, • Bachelor's degree preferred, or equivalent education and relevant experience., • Three or more years of successful B2B technology within a managed services, IT services environment with minimum Pro AV sales experience; direct Managed IT and Pro AV solution-selling experience is preferred., • Demonstrated success in prospecting, discovery, presentations, proposal development, account growth, value-based selling, and achievement of revenue and gross-profit targets., • Working knowledge of managed information technology services, professional audiovisual, collaboration, conferencing, digital signage, display, connectivity, integration, networking, and Microsoft 365 concepts., • Strong business acumen and the ability to communicate technical and financial recommendations to technical and nontechnical audiences., • Excellent presentation, negotiation, organizational, written communication, forecasting, CRM, and Microsoft Office skills., • Ability to work independently, manage multiple opportunities, solve problems, and collaborate across sales and technical teams. About Sharp Business Systems Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services. Employee Perks Comprehensive, family-friendly healthcare plans (medical, dental, vision). 401k retirement plan with a competitive match and plenty of financial support tools. Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance) Rewarding and holistic wellness program. Training, professional development, and mentorship Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal) Dynamic culture eager to innovate, enhance diversity, and work smarter. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs. Compensation Statement $57,000—$86,000 USD Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

Job Description METRO DALLAS - Harry.Joiner [at] EcommerceRecruiter [dot] com is the leading contingency-based executive recruiter serving the north American DTC, B2B, NRF, and private equity communities. To opt-in to our popular "Ecommerce Job of the Day" email, click here. (Simply unsubscribe at the end of your job search.) About the Role As my client's Product Manager for Ecommerce Bottom of Funnel, you'll own the customer journey from Add to Cart through order confirmation and beyond, for nearly 20 specialist B2B brands. Your mission will be to 1.) find out WHY conversion is low and fix the biggest leaks first, 2.) make buying with a PO, net terms or a quote as painless as buying with a credit card, and 3.) turn first orders into repeat customers through account creation, order tracking and fast reordering. You'll also own the 2027 bottom-of-funnel roadmap, including how the legacy sites hand off to the new platform. Your counterpart, a Top of Funnel PM, gets buyers to the right part; you get them through the cart and back again. For more info, text Harry.Joiner [at] EcommerceRecruiter [dot] com at (404) 281-2025 KEY RESPONSIBILITIES • Own the bottom-of-funnel roadmap and backlog from Add to Cart through order confirmation and post-purchase, and write the epics, user stories and acceptance criteria that agile developers can build from., • Diagnose low conversion. Break the funnel down by site, by order vs. quote, and by engineer vs. procurement buyer, and find out whether the leak is stock, price, freight, payment, account setup or plain old errors., • Run the cart, saved carts and checkout like a product. Cut steps and fields until a B2B buyer can finish without picking up the phone., • Treat a quote as a cart that hasn't closed yet. Let customers create, save, retrieve, change and convert quotes into orders, and make sure every quote lands in the CRM., • Make B2B buying painless: purchase orders, negotiated and contract pricing, credit and payment terms, saved tax-exemption certificates, and multiple bill-to and ship-to addresses on company accounts., • Show stock, freight and a real delivery date BEFORE the buyer commits. No surprises at the last step. Partner with Supply Chain to get it right., • Work with Finance, Accounting, Tax, Credit and compliance so checkout honors payment rules, tax rules, financial controls and restricted-party screening, without making the customer feel every one of them., • Define requirements for the integrations that complete a transaction: ERP, payments, tax, fraud and compliance, pricing, inventory, shipping and order management., • Make failures readable. When something goes wrong, the customer should know what happened, what to do, and how to finish the order., • Mine customer care. Tag every call and email that started on the website, and turn the patterns into self-service fixes., • Own post-purchase: confirmations, order tracking, ship-date changes, reorders, and account creation after a guest checkout., • Test with judgment. Fix missing best practices right away, and save A/B tests for the big swings the traffic can actually support., • Help decide which fixes get built once on the new unified platform, and which legacy sites get patched in the meantime., • Prototype flows with AI tools (the developers build with Claude Code) so business needs turn into something developers can see and estimate., • Look for places where AI, automation and smart recommendations cut customer effort, and tie each idea to a business outcome., • Define and report the bottom-of-funnel KPIs: add-to-cart rate, cart-to-checkout, checkout completion, cart and checkout abandonment, quote-to-order conversion, payment success, order failures, average order value, time to check out, order-related service contacts, self-service share, and repeat purchase., • Present strategy, priorities, tradeoffs and risk to senior leadership in plain language. QUALIFICATIONS FUNCTIONAL COMPETENCIES - SKILLS, KNOWLEDGE & EXPERIENCE • 5+ years in product management, product ownership, digital product, ecommerce or business analysis., • Experience owning roadmaps and backlogs, writing requirements and user stories, and working with agile development teams. Required., • Hands-on ownership of at least one transaction experience: cart, checkout, quoting, payments, order management, shipping, tax or pricing., • Product management and/or conversion rate optimization (CRO) experience, ideally covering the path from product page to purchase or quote. Strongly preferred., • B2B ecommerce with purchase orders, contract pricing, credit terms, tax exemptions and company accounts. Strongly preferred., • Large or technically complex catalogs. If not electronics, industries like industrial manufacturing, distribution, automotive electronics, telecom, energy, data centers, rail, building products, medical devices or drones translate well., • Time at an electronic-components distributor or catalog house (the Digi-Key, Mouser, RS tier), or in the electronics or technology industry. Nice to have, and it gets noticed., • Working knowledge of payment processing, payment gateways, transaction authorization and checkout security. Preferred., • ERP and ecommerce integrations involving customer accounts, pricing, inventory, tax, shipping and order submission. Preferred., • Experience on platforms like Magento/Adobe Commerce, BigCommerce, nopCommerce or custom .NET builds. Nice to have., • Analytics, experimentation and A/B testing, plus the judgment to use funnel data to decide what to fix first. Preferred., • Uses AI tools like Claude to analyze funnel data, write sharper requirements and prototype faster, and ties that work to conversion and revenue. You don't need to be a developer., • A track record of staying in roles long enough to see your work land. Tenure matters here.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Site Reliability Engineer – Storage Platforms to design, implement, and support Software Defined Storage (SDS) and Kubernetes platforms in a private cloud environment. This role focuses on scalability, resilience, automation, and performance using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of Software Defined Storage, Kubernetes, and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities • Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions within ITIL methodology., • Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn)., • Build self-service storage workflows for Kubernetes CSI and OpenStack consumers (VM and Baremetal)., • Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation., • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback., • Build observability, alerting, and auto-remediation using GitOps and tools such as Prometheus, Loki, and Grafana., • Architect and maintain high availability, disaster recovery, and scale-out infrastructure., • Develop and review high-level and low-level design documents for storage infrastructure, • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems., • Participate in on-call rotations, incident response, and root cause analysis., • Collaborate globally on change management, documentation, and operational best practices. Minimum Qualifications • 6+ years of experience managing enterprise storage and Kubernetes platforms on Linux., • Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems., • Experience with block, file, and object storage, including Fibre Channel and IP-based protocols., • Experience with NVMe-oF or iSCSI fabrics., • Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS)., • Proficiency with Infrastructure-as-Code (IaC) (Ansible, Terraform)., • Strong scripting skills in Python and Bash (Golang (GO) a plus)., • Strong working knowledge of Enterprise DNS and integrations with Kubernetes, • Experience operating 24x7 mission-critical production environments., • Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack)., • Strong written and verbal communication skills., • Proficiency with Git, CI/CD pipelines, and automated testing frameworks, • Ability to write technical documentation and contribute to community wikis or knowledge bases., • Bachelor's degree in computer science or equivalent professional experience. Preferred Qualifications • OpenStack Cinder multi-backend administration., • Backup platforms (Rubrik)., • Understanding of CIS/NIST security and infrastructure lifecycle management., • ITIL Foundation/advanced certifications in support of ITSM standard methodology., • Background in telco, edge cloud, or large enterprise environments., • CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS) or Red Hat specialist in Ceph Storage Administrator (EX125) certifications., • Master's degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You'll Get • A collaborative team that's deeply invested in infrastructure excellence., • Complex technical challenges that require creative, scalable solutions., • The opportunity to shape a next-generation private cloud platform-built reliability., • Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions., • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders., • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Work Location: This role is hybrid. 3 days a week (T, W, TH) in our Dallas office is required. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $90,700—$252,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Identity and Access Management Specialist Job Title: Identity & Access Management (IAM) Specialist Reports To: Senior Identity & Access Management (IAM) Engineer FLSA Status: Exempt Location: Shared Services Office, Irving, TX (Hybrid) Position Summary The Identity & Access Management (IAM) Specialist owns day-to-day identity and access operations for several thousand users across multiple Microsoft Entra tenants, Active Directory, Microsoft 365, and connected business applications. The specialist processes access requests; resolves sign-in, multifactor authentication (MFA), single sign-on (SSO), and application access issues; and maintains accurate records and least-privilege access. This position is part of a two-person IAM engineering team. The Senior IAM Engineer provides architecture, design, technical direction, and production approval. The specialist configures, integrates, tests, documents, and troubleshoots solutions through completion within those approved designs. The role balances an interrupt-driven request queue with planned integrations, access reviews, automation, migrations, and security improvements. It is an early-career IAM role for someone who already has hands-on experience in a production Azure, Microsoft Entra, Microsoft 365, systems administration, or advanced technical support environment. Essential Duties and Responsibilities Core IAM Operations • Own daily triage and fulfillment of the IAM request queue, including approved security-group membership, Microsoft 365 groups, distribution lists, shared mailboxes, application assignments, and license changes., • Perform ongoing license hygiene, including monthly reclamation of unused Microsoft 365 and third-party licenses, upkeep of group-based licensing, and license utilization reporting. Coordinate with the licensing team, procurement, and application owners on allocations, true-ups, and renewals., • Troubleshoot sign-in, password, MFA, SSO, and application access issues using sign-in logs, audit records, service-management tickets, and documented testing. Resolve routine issues and escalate complex or non-standard problems with a clear record of findings., • Execute employee and contractor joiner, mover, and leaver processes, including account provisioning, access changes, account disablement, and timely access removal., • Validate user identity, business need, and required approvals before fulfilling access requests or resetting authentication methods. Maintain complete and accurate records of all changes., • Administer identities and approved access across the Meriton hub tenant and operating-company Entra tenants, Active Directory, Microsoft 365, and connected business applications., • Support role-based access control and least privilege by maintaining approved group memberships, access profiles, application permissions, and time-bound privileged assignments., • Partner with Human Resources, the service desk, application owners, and business stakeholders to resolve provisioning discrepancies and access issues., • Maintain IAM procedures, knowledge-base articles, ticket records, and operational documentation so work can be reviewed, repeated, and audited. Integrations Projects and Control Support • Using designs and production approvals provided by the Senior IAM Engineer, stand up, configure, test, document, and troubleshoot SSO and automated provisioning integrations using SAML, OAuth 2.0, OpenID Connect, and SCIM., • Support approved Conditional Access, MFA, authentication-method, passwordless, and Temporary Access Pass changes through configuration, testing, user communication, documentation, and troubleshooting., • Monitor HR-driven provisioning, SCIM connectors, and scheduled automation for failures or attribute mismatches. Resolve routine problems and escalate issues that require architecture or policy changes., • Assist with access reviews, entitlement reporting, remediation, guest-account recertification, stale-account cleanup, service-account governance, and emergency-access account verification., • Use PowerShell, Microsoft Graph tools, and identity-management tools to generate reports, perform authorized updates, and reduce repetitive manual work., • Maintain application and app-registration hygiene by tracking expiring certificates and secrets, missing owners, stale applications, and approved consent requests., • Collect audit evidence and produce recurring IAM metrics, including stale accounts, MFA coverage, guest accounts, privileged assignments, and license utilization., • Coordinate with Security Operations on identity-related alerts and investigations, including assisting with authorized account containment and recovery actions., • Support cross-tenant synchronization, B2B collaboration, tenant consolidations, acquisitions, divestitures, migrations, and access cutovers under senior technical direction., • Monitor Microsoft 365 and Entra change announcements and flag deprecations or feature changes that may affect the environment., • Perform other duties and responsibilities as assigned. Competencies • Trustworthy, honest, and transparent when handling privileged access, sensitive information, mistakes, risks, and approval records., • Security-focused judgment, with the discipline to validate identity, authorization, scope, and approvals before making a change., • Analytical troubleshooting skills and the ability to distinguish authentication, authorization, configuration, and user-experience problems., • Service-oriented communication with technical teams, business stakeholders, and end users., • Dependable follow-through, accurate documentation, and early escalation when work falls outside an approved design or procedure., • Adaptability in balancing quick operational requests with planned project work as priorities change., • Team-first approach suited to a two-person IAM team, including knowledge sharing and mutual support., • Commitment to continuous learning in Microsoft identity, cloud security, authentication, and automation. Required Education and Experience • Bachelor's degree in Information Technology, Cybersecurity, Information Systems, or a related field, or equivalent practical experience., • Two or more years of relevant experience in identity and access management, Microsoft 365 or Azure administration, directory services, systems administration, cybersecurity, or advanced technical support. Equivalent hands-on experience will be considered in place of a strict year count., • Hands-on experience administering users, groups, access, and authentication in Microsoft Entra ID, Active Directory, or Microsoft 365 in a production environment., • Experience troubleshooting sign-in, MFA, SSO, or application-access problems using logs, audit records, testing, and service-management tickets., • Working knowledge of IAM fundamentals, least privilege, role-based access control, MFA, Conditional Access, and identity lifecycle processes., • Foundational knowledge of SAML or OpenID Connect and the ability to configure and test SSO integrations under an approved technical design., • Strong written and verbal communication skills for documenting work, explaining access issues, and coordinating resolution., • Ability to operate under privileged-access controls, including a dedicated administrative account, time-bound Privileged Identity Management activation, and no standing privilege, and ability to complete a background check. Preferred Qualifications • Relevant Microsoft identity, Azure, or security certifications, or CompTIA Security+. Certifications are preferred but not required., • Experience with PowerShell, Microsoft Graph PowerShell SDK, or REST APIs for reporting and routine administration., • Familiarity with SAML, OAuth 2.0, OpenID Connect, SCIM, Privileged Identity Management administration, access reviews, B2B guest access, and service-account lifecycle practices., • Experience with HR-driven provisioning, identity automation, enterprise applications, app registrations, or certificate and secret lifecycle management., • Experience working in an IT service-management platform such as ServiceNow, Jira Service Management, or Freshservice., • Experience in a multi-tenant Microsoft 365 environment or supporting merger, acquisition, divestiture, or tenant-migration work. Work Schedule and Location • This hybrid position requires a candidate who is local to the Dallas-Fort Worth area and able to work from the Shared Services Office in Irving, Texas., • The employee will work onsite each workday during the first two weeks for onboarding, then normally one day per week with remote work available on other days., • Additional onsite attendance may be required for projects, incidents, meetings, or other business needs., • There is no formal on-call rotation. Planned evening or weekend work may be required a few times per year for migrations, cutovers, or significant incidents. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Meriton is an Equal Opportunity Employer Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. IT Specialist II, IT Service Delivery Reports to: Senior Manager, IT Service Delivery Location: Irving, TX FLSA Status: Full time, Exempt The Company Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems. The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders. The Opportunity The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences. Responsibilities • New user equipment and account setup, including deployment and license management., • Train end users in the use of equipment and software, • Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests. Track and monitor the problem to ensure a timely resolution and follow-up., • Provide both in-person support and support for remote workers., • Support Apple products such as MacBook, iPad, & iPhone, • Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed., • Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices., • Configure and support iPhone and iPad devices., • Assist staff by providing audio/video conference support for presentations and meetings., • Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies., • Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops., • Manage inventory of hardware and software assets, • Support development and implementation of new computer projects and new hardware installations as well as software rollouts., • Perform system administration for various enterprise tools and platforms., • Perform hardware and software system configuration, maintenance, and upgrades., • Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments., • Evaluate products and IT processes and then recommend changes., • Document IT processes, workflows, and produce system documentation as needed., • Occasional travel to branch office locations may be required. Education/Experience • Minimum 2 years of experience in an IT services support role, • Associate degree preferred, • MacOS experience required, • iOS experience preferred, • InTune experience preferred, • Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred, • Familiarity with PowerShell required, • Office 365 administration preferred, • Azure and Windows Server experience preferred, • MSP experience preferred, • Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies, • Knowledge of MS Active Directory infrastructure, • Familiarity with IP Telephony and cell phone technology, • Excellent analytic and problem-solving skills, • Capable of working independently with minimal supervision Key Competencies Language Skills Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees. Operating Skills Discern between and prioritize tasks to determine the best way to accomplish goals. Organize tasks to get results in a timely manner and often against strict deadlines. Sort out processes and simplify them to maximize workflow. Behavior Skills Manage people and situations when conflicts arise. Seize opportunities with the drive to complete goals. Reasoning Ability Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks. Personal and Interpersonal Skills Establish and grow relationships with customers through effective verbal and written communication. Have a strong dedication to the needs of the customers, manufacturers, and peers. Have patience and listen actively to all business partners. Solve problems and skillfully negotiates with a minimum of noise, while managing stress. Demonstrate integrity and trust through appropriate directness and truthfulness. Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings. Other Skills/Abilities Environmental Requirements Will be required to work in an office environment and occasionally in the field. Physical Demands While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Interview Process As part of the interview process, candidates may participate in a technical assessment focused on practical scenarios and responsibilities relevant to the role. Additional Information Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Job DescriptionMicrosoft Fabric Engineer - 26-02447 1yr Duration Hybrid/Onsite in Irving, TX Temp W2 or C2C NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sys. Integration Sr. Specialist Advisor to join our team in Irving, Texas (US-TX), United States (US). Job Description: • Microsoft Fabric Engineer to support and evolve a strategic, enterprise-wide data and analytics platform. Microsoft Fabric serves as a unified, SaaS-based analytics ecosystem integrating data engineering, data integration, data warehousing, and business intelligence capabilities., • This role is critical to ensuring the platform remains stable, scalable, secure, and optimized for growing business demand. The engineer will provide continuous support across platform administration, data pipeline engineering, governance, and integration—enabling new use cases while maintaining operational excellence in a highly regulated financial services environment. About this role:, • In this role, you will be responsible for the end-to-end engineering and operational support of Microsoft Fabric, a cornerstone platform driving enterprise data strategy and analytics capabilities. The platform integrates core services such as data ingestion, transformation, semantic modeling, and reporting within a unified architecture., • You will contribute to strategic initiatives focused on improving cloud security posture, automating firewall policy management, and enhancing resiliency across environments. This position requires a strong balance of hands-on engineering, architecture, and operational risk management in a highly regulated banking environment. In this role, you will:, • Lead complex initiatives to design and enhance enterprise data platform capabilities within Microsoft Fabric, supporting business-critical analytics workloads, • Participate in strategic efforts to expand Fabric adoption, onboard new use cases, and improve platform scalability and performance, • Evaluate internal and external data, analytics, and integration solutions to align with target-state architecture and enterprise data strategy, • Review and analyze high-impact incidents related to data pipelines, platform performance, or data quality; implement preventative controls and resiliency improvements, • Design, build, deploy, and maintain Fabric solutions including data ingestion pipelines, transformations, semantic models, and reporting layers, • Develop and optimize data pipelines and orchestration workflows to improve performance, reliability, and cost efficiency, • Implement infrastructure-as-code (IaC) and automation to enable repeatable deployment of Fabric components and supporting services, • Contribute to Agile development practices by designing, testing, debugging, and documenting data engineering and platform solutions, • Make technical decisions on architecture design, integration patterns, and data modeling approaches, while identifying risks and resource requirements, • Manage and support production operations, including monitoring, performance tuning, troubleshooting, and incident response for Fabric workloads, • Enforce enterprise data governance, security, and compliance standards (e.g., RBAC, data lineage, sensitivity labels, and access controls), • Drive data platform integration across systems, including cloud services, data sources, and downstream applications, • Recommend solutions to optimize platform performance, cost, and scalability while improving data quality and operational efficiency, • Collaborate with data engineering, analytics, cybersecurity, and platform teams to resolve issues and deliver secure, high-quality data solutions, • Interact with internal customers, business stakeholders, and technology vendors (including Microsoft) to deliver and support analytics capabilities Required Qualifications:, • 5+ years of experience in data engineering, data platforms, or analytics engineering, • Hands-on experience with Microsoft Fabric, or closely related technologies (Power BI, Azure Data Factory, Synapse Analytics), • Strong experience designing and supporting data pipelines, ETL/ELT processes, and data integration workflows, • Experience with data modeling, semantic layers, and analytics/reporting frameworks, • Proficiency in infrastructure-as-code (e.g., Terraform) and CI/CD practices for data platforms, • Strong understanding of data governance principles, including data lineage, access control, and compliance, • Experience supporting production data platforms, including monitoring, troubleshooting, and performance tuning, • Ability to work in regulated environments with strict security, risk, and compliance requirements, • Strong collaboration and problem-solving skills across cross-functional teams Desired Qualifications:, • Experience with Microsoft Fabric-specific services (Lakehouse, Data Factory, OneLake, Semantic Models, Real-Time Analytics), • Experience with enterprise data governance tools (e.g., Microsoft Purview, data cataloging, DLP policies), • Familiarity with multi-cloud data and analytics ecosystems (Azure, GCP), • Experience with pipeline optimization, cost management, and performance engineering at scale, • Understanding of DevSecOps practices and secure data platform design, • Knowledge of regulatory and compliance requirements in financial services (data privacy, audit, risk controls), • Experience integrating Fabric with enterprise identity and access management solutions, • Microsoft certifications related to Fabric, Azure Data Engineering, or Analytics #LI About NTT DATA: Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this role is ($65-$75). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits . About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job DescriptionJob ID: 114700-1 Job Title: Systems Engineer (Kubernetes & Application Deployment) Work Location: Irving, TX- ONSITE Work Model: Onsite Duration: 6 Months with possible extension Pay rate: $50-$55/hr on W2/C2C (All inclusive) About the Role We are seeking a highly skilled Systems Engineer to lead the architecture, design, and execution of our application deployment strategies. In this role, you will be the cornerstone of our containerized infrastructure, primarily focusing on Kubernetes. You will partner closely with software engineering, DevOps, and security teams to design robust deployment pipelines, ensure maximum high availability, and build scalable infrastructure that supports our core products. The ideal candidate does not just maintain systems; they actively design deployment topologies, champion GitOps methodologies, and solve complex distributed system challenges. Key Responsibilities Application Deployment Architecture Design Deployment Strategies: Architect and implement scalable, secure, and highly available deployment topologies for microservices and monolithic applications. Pipeline Engineering: Build and maintain advanced CI/CD pipelines incorporating blue-green, canary, and rolling deployment strategies. GitOps Implementation: Drive GitOps practices using tools like ArgoCD or Flux to ensure infrastructure and deployment states are version-controlled and automated. Containerization Optimization: Guide development teams on Dockerfile best practices, multi-stage builds, and container image security/slimming. Kubernetes Ecosystem Management Cluster Lifecycle: Provision, upgrade, and manage production-grade Kubernetes clusters (e.g., EKS, GKE, AKS, or bare metal). K8s Configuration: Develop and maintain Helm charts, Kustomize manifests, and custom resource definitions (CRDs) for complex application requirements. Traffic & Networking: Architect ingress controllers, service meshes (e.g., Istio, Linkerd), and network policies to ensure secure and efficient internal and external traffic routing. Storage & Stateful Loads: Design and manage persistent volumes and stateful sets for applications requiring durable storage. Infrastructure & Reliability Infrastructure as Code (IaC): Automate the provisioning of underlying cloud resources using Terraform, Pulumi, or Ansible. Observability: Implement comprehensive monitoring, logging, and tracing solutions (e.g., Prometheus, Grafana, ELK stack, Datadog, OpenTelemetry) to track deployment health and application performance. Incident Response: Serve as an escalation point for complex deployment failures or cluster degradation, participating in on-call rotations and blameless post-mortems. Required Qualifications Experience: 4+ years of experience in Systems Engineering, DevOps, or Platform Engineering, with at least 2 years in a heavily containerized environment. Kubernetes Mastery: Deep, hands-on experience managing production Kubernetes environments, including cluster scaling, RBAC, network plugins (CNI), and storage (CSI). Deployment Tooling: Proven track record of designing complex deployments using Helm and GitOps controllers (ArgoCD/Flux). Cloud Proficiency: Strong experience with at least one major cloud provider (AWS, GCP, or Azure) and their managed Kubernetes offerings. Scripting & Automation: Proficiency in at least one programming or scripting language (Python, Go, or Bash) for automation and tooling. OS & Networking: Strong grasp of Linux system administration, TCP/IP networking, DNS, and load balancing principles. Preferred Qualifications Certifications: Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or Certified Kubernetes Security Specialist (CKS). Service Mesh: Practical experience implementing and managing service meshes for MTLS and advanced traffic shaping. Security: Experience with container vulnerability scanning, OPA Gatekeeper, or Kyverno for policy enforcement. Bachelors in Computer science or IT or any Engineering Company Benefits & Culture • Inclusive and diverse work environment, • Opportunities for professional growth and development, • Comprehensive health and wellness benefits

Job Description Our client, a leading manufacturer of aero engines and industrial gas turbine components, is a globally recognized public company with a remarkable 75-year history of growth and innovation. Renowned in the aerospace industry, it offers an exceptional company culture that fosters development and provides diverse opportunities. Forbes has honored it as one of the World's Best Employers, highlighting its commitment to excellence and inclusivity. Company Description & Perks: • Publicly traded company on a path of continuous growth, recognized by Forbes as a top global employer, • Exceptional insurance coverage and 401(k) matching program (9%), effective upon hire, • Employer contribution to your Retirement Savings Plan account each pay period, • Vibrant company culture and collaborative team environment, • Access to excellent training programs for professional development, • Free fitness center membership, • Be at the forefront of innovation, applying machine learning to aerospace manufacturing, • Collaborate with a supportive, cutting-edge team dedicated to solving challenging real-world problems Relocate to the Great Lakes Region — Lakeshore Living, Small-Town Roots, and Room to Grow Whether you land in West Michigan's Lakeshore or Northwest Indiana, both plants sit along the shores of Lake Michigan, offering beaches, small-town affordability, and an easy drive to bigger cities (Grand Rapids or Chicago) when you want them. It's a rare combination: a lower cost of living, room to breathe, and room to grow. Responsibilities The Segment Project Procurement Specialist will report to the Regional Procurement Lead for the Metal Castings division, North America, and provide procurement and project management support to multiple manufacturing plants within the division, including sites outside North America, to ensure business unit goals are met through the execution of procurement strategies. Procurement strategies include, but are not limited to, security of supply, cost savings, process optimization, and supplier risk mitigation. This is a highly visible, business-facing role. The person in this seat is expected to think beyond transactional procurement and understand the downstream impact of sourcing and contracting decisions on plant operations, cost structure, and business unit performance. This position can be based in the greater Muskegon, Michigan, or northwest Indiana metro area. Essential Job Functions & Responsibilities: • Contract Development and Management, • Review plant requirements and statements of work (SOWs) to identify potential suppliers and contractors., • Create, review, and negotiate service agreements and purchase orders to ensure all contract language accurately reflects scope, requirements, deliverables, performance metrics, pricing, schedule, and terms and conditions., • Collaborate with Legal, Finance, and other stakeholders to ensure compliance with company contract procedures before issuance., • Monitor contract performance to ensure requirements are being met and provide risk mitigation actions as necessary., • Project Management, • Lead capital expenditure (CAPEX) projects, including sourcing and procurement of capital equipment, machinery, and building materials, from proposal review through contract execution., • Lead and support outsourcing and outplant work initiatives, cost reduction efforts, supplier growth strategies, and supplier onboarding., • Coordinate with cross-functional stakeholders to define project timelines, manage deliverables, and provide action plans to eliminate project delays., • Process Control and Compliance, • Identify inefficiencies in procurement processes across the division and implement solutions to reduce process waste, improve cost effectiveness, and maintain a high level of compliance with procurement and financial procedures., • Multi-Site Support, • Provide direct support to plants across the division to resolve procurement operational challenges and ensure a consistent, high level of execution., • At times, provide backup executional support to plants, including but not limited to issuance of RFQs, placement of purchase orders, reconciliation of invoices, and other administrative tasks as needed. Qualifications Basic Qualifications: • Bachelor's degree from an accredited institution required., • Minimum of three (3) years of experience in Procurement or Contract Development/Management within procurement is required., • Minimum of one (1) year of experience with Oracle or a similar enterprise business system., • Willingness to travel up to 25% of the time., • Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position., • This position involves access to export-controlled items, and employment offers are conditioned on the applicant's ability to lawfully obtain access to such items. Preferred Qualifications: • Experience in a manufacturing setting highly desired., • Demonstrated experience managing capital expenditure (CAPEX) projects strongly preferred., • Proficiency with Microsoft Office, with strong emphasis on Excel and Word., • Willingness to frequently visit the plant shop floor for a better understanding of operations., • Customer-oriented mindset., • Strong analytical skills, with the ability to build metrics and reports from various data sources., • High degree of personal integrity and sound judgment, with the ability to operate independently and represent the business well in front of internal and external stakeholders. _ About Augmentis Augmentis is a specialized recruiting firm focused on accounting, finance, procurement, and engineering talent across the U.S. We partner with growth‑oriented companies to match high‑impact professionals with meaningful roles. To learn more about Augmentis, visit our website: www.augment-is.com Representation/employer clarification: Augmentis is conducting this search on behalf of our client. The selected candidate will be employed directly by our client, not by Augmentis. EEO + disclaimer Our client and Augmentis are Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. This job posting does not constitute a contract or guarantee of employment, and role details are subject to change based on our clients' needs. By applying, you acknowledge that your information may be shared with our client for recruitment and hiring. Text Message Consent & Privacy As part of your application, you'll have the option to receive text updates about your status, screening, and scheduling. This is optional; it is not required to apply. See our Privacy Policy and SMS Terms & Conditions for details on how your information is used and protected.

Job DescriptionOf the 10 million Americans struggling with opioid misuse, only 1 in 10 receive treatment. This is an accessibility crisis, and we are on a mission to solve it by bringing life-saving care to the 89% currently left behind. Through a single app, Bicycle Health combines Medication for Opioid Use Disorder (MOUD) with behavioral healthcare, drug screening, therapy, and peer support. The Licensing Specialist is responsible for handling all aspects of licensing for our clinicians according to state compliance and insurance standards. This role is a critical part of Bicycle Health's operations and essential to our ability to onboard providers, as well as our ability to expand our services to new geographical areas. Location: Remote Target Pay: $27-31/hr-Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. What we are looking for: Licensing & Regulatory Expertise: 1–3+ years of experience navigating multi-state clinician licensing, State/Federal regulations, Controlled Substance/DEA rules, Collaborative Practice Agreements, and interstate compacts (IMLCC/NLC). Cross-Functional Operations & Board Relations: Proven track record of coordinating directly with medical boards, government agencies, and internal credentialing teams to streamline multi-state applications, renewals, and CME tracking. Detail-Oriented Organization & Tech Savvy: Strong organizational skills to maintain pristine provider databases in Google Suite, resolve licensing discrepancies, and succeed in a fully remote work environment. What makes this role unique: Direct Impact on Clinical Expansion: Serves as a vital operational gatekeeper whose work directly enables Bicycle Health to onboard clinicians and scale services into new geographical markets. Complex Multi-State & Interstate Compact Scope: Involves navigating intricate cross-licensing requirements across multiple states, including specialized frameworks like IMLCC, NLC, Collaborative Practice Agreements, and DEA/Controlled Substance regulations. End-to-End Regulatory & Stakeholder Coordination: Bridges high-touch external liaison work—directly communicating with state medical boards and government agencies—with internal, cross-functional database management alongside credentialing and clinical operations teams. Why Bicycle Health: • 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays, • Paid parental leave, • 100% Employer Paid Medical, Dental, and Vision Insurance, • Employer Paid STD & LTD, • 401k, • $50 monthly Remote Work Stipend, • Access to LinkedIn Learning, • All equipment provided This is a full-time (40hrs per week) remote position. #LIRemote #zr About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We believe addiction treatment should be available to everyone who needs it. And with our technology-driven approach, we work to reach as many people as possible. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Our Commitment to Candidates • Real Human Communication: No "black holes" - we promise a response to every single applicant. Our goal is to keep you in the loop with clear updates. While application review times may vary, we commit to giving you updates within 3 business days after every completed interview., • A Fair Start: We believe everyone deserves a real look. We never use AI to auto-reject candidates., • Thorough but Respectful: We have a high bar for our team, so our process is rigorous. However, we promise not to make you jump through unnecessary "hoops." We aim for a process that is deep enough to get to know you, but lean enough to respect your schedule., • Specific Feedback: We want every conversation with us to be worth your while. If you spend time interviewing with our team, we're happy to share personalized feedback to help you in your career journey—if that's something you'd find helpful! Curious about how the Talent Team uses AI? Learn more. Candidates must be currently authorized to work in the United States on a full-time basis and physically reside within the US. Bicycle Health does not offer visa sponsorship now or in the future for this role. Notice to Recruitment & Staffing Agencies: Bicycle Health is not utilizing outside recruitment, staffing agencies, or search firms at this time. We do not accept unsolicited resumes, and any unsolicited submissions will be considered the property of Bicycle Health with no agency fees owed. We respectfully request that agencies do not email or contact our employees regarding open roles. Thank you! Recruitment Scam Notice We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note: • All official communication from our recruiting team will come from an @bicyclehealth.com email address., • We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process., • We will never request your Social Security number or banking information before an offer of employment is made., • We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps. If you believe you have been contacted by someone misrepresenting our company, please report it to careers@bicyclehealth.com. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job Description IT SYSTEMS SPECIALIST Information Technology | El Paso / Dallas, TX | Full-Time ABOUT LUCCHESE Since 1883, Lucchese has defined Western luxury — handcrafting boots and leather goods that pair generations of artisan skill with modern style. Behind every store opening, POS transaction, and secure login is a lean, high-ownership IT team keeping the brand running. We're looking for an IT Systems Specialist to help power that technology across our corporate and retail footprint. THE OPPORTUNITY The IT Systems Specialist owns endpoint, identity, and cloud infrastructure for 770 employees across 35 locations. This isn't a scripted help-desk role — you'll exercise independent judgment to diagnose complex environments, configure enterprise platforms, and deliver reliable technology operations that support Lucchese's digital transformation strategy, from store-floor POS terminals to headquarters identity management. WHAT YOU'LL DO • Administer endpoints via JumpCloud MDM — enroll devices, configure macOS/Windows, and enforce security policies and hardware standards, • Manage the full user lifecycle in Azure Active Directory (Entra ID) and Microsoft 365, including provisioning, licensing, and conditional access, • Serve as first-line support for enterprise platforms including Microsoft 365, Salesforce, NetSuite, Teamwork Commerce POS, and Adobe, • Configure and deploy the standard store IT kit at new retail locations — POS, Wi-Fi, security cameras, and SSO — targeting sub-one-day deployment, • Troubleshoot LAN/WAN connectivity issues across corporate and retail sites, • Author and maintain IT runbooks, onboarding/offboarding procedures, and troubleshooting guides, • Monitor and triage Arctic Wolf MDR security alerts, and enforce patch compliance and security baseline standards, • Support systems integrations across MuleSoft, Snowflake, and Salesforce as the digital transformation roadmap progresses WHAT YOU BRING • 2+ years of hands-on IT systems administration, endpoint management, or enterprise technical support in a multi-site environment, • Experience with an MDM platform (JumpCloud, Microsoft Intune, Jamf, or equivalent), • Working knowledge of Azure AD (Entra ID) and Microsoft 365 administration, • Proven ability to troubleshoot hardware, Windows/macOS, networking, and cloud applications independently, • Solid LAN/WAN networking fundamentals — TCP/IP, DHCP, DNS, VPN, Wi-Fi, • Strong written communication skills for documentation and runbooks, • CompTIA A+ and Network+ certifications (required within 6 months of hire); Associate's degree or higher preferred THE DETAILS Location: Based at Lucchese's Dallas headquarters, with an initial full week on-site during onboarding Travel: Approximately 10–15%, for retail store deployments and on-site support; valid driver's license required Physical: Prolonged periods at a desk; ability to lift/carry up to 50 lbs; must be able to bend, kneel, reach, and work in telecom closets and under desks If you're ready to help power an iconic American brand's digital transformation, we'd love to hear from you. Lucchese, Inc. | careers.lucchese.com

Job Description Octagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last. Job Overview: We are seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas–Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: • Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards, • Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge, • Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations, • Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization, • Manage iOS and Android mobile device support, troubleshooting connectivity and application issues, • Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps, • Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately, • Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment, • Monitor common technical issues proactively and drive projects through to completion with minimal supervision, • Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity REQUIREMENTS: • Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing, • Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments, • Proven ability managing and troubleshooting both iOS and Android mobile devices, • Demonstrated Windows administration skills including software deployment and system configuration, • Exceptional written and verbal communication skills with a customer-service mindset, • Meticulous attention to detail and disciplined approach to ticket management and documentation, • Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring, • Knowledge of identity and access management including SSO/MFA and account provisioning workflows, • Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations, • Proficiency with remote support tools for screen-sharing and remote assistance, • Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup, • Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation, • Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment, • Bachelor's degree or equivalent practical experience preferred, • 1–2+ years in progressively responsible technical support roles, • Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions NICE TO HAVE: • Previous experience supporting construction or field-operations environments where you've balanced office and remote site support, • Scripting or automation skills for endpoint setup, configuration management, and health checks, • Hands-on experience with network monitoring tools and intermediate switch/AP configuration, • Exposure to knowledge base management and creating runbooks for common fixes and field checklists WORK SETTING: This is a high-travel role (approximately 95%) based in the Dallas–Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

Job Description WE'RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further. Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let's chat! Data Architect You own the data spine of the platform: the canonical event envelope, the multi-tenant transactional store, the read-side projections that power every console view and API response, and the AI/ML data infrastructure that makes the system intelligent rather than just instrumented. This is not a specialist role. We are hiring one person who has done all three surfaces at production depth and can hold the trade-offs simultaneously. The data volume is significant, the schema evolution problem is hard, the tenant isolation requirements are unforgiving, and the AI workloads sit on top of all of it. If any of those three surfaces feel uninteresting, this isn't the role. You'll work shoulder-to-shoulder with the Solution Architect on the canonical data model and with the Senior Developer on implementation. You write the migration playbooks, the upcaster chains, the projection rebuild procedures, and the runbooks that let us sleep at night. You will sit in our headquarters in Dallas, TX on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. What experience should you have: • 10+ years of data engineering, data platform, or database architecture experience, with at least 3 owning the architecture, not just the implementation., • Production experience with event-sourced systems. You have personally implemented or evolved an event envelope, dealt with the upcaster chain problem, and lived with the consequences of an early schema decision., • Deep Postgres expertise: schema design, indexing, query plan analysis, RLS. Not "I've used Postgres" but "I know what I'd do differently from the last team.", • Experience with streaming platforms: Kafka, Redpanda, Pulsar, or Kinesis. You understand the difference between a topic, a partition, a consumer group, and a saga, and you've designed for all of them., • Production analytical data infrastructure experience: warehouse design (Snowflake, BigQuery, Databricks, ClickHouse) or modern OLAP patterns. You can take an event log and produce a queryable shape that analysts and AI systems can actually use., • Hands-on AI/ML data infrastructure experience: vector databases (pgvector, Pinecone, Weaviate, Qdrant), embedding pipelines, retrieval patterns. You have shipped a RAG system that worked and you know why most of them don't., • Strong SQL, strong enough to be the person other engineers go to. Nice to have • Drizzle, Prisma, or another modern TypeScript ORM at production depth., • Workflow engine experience (Temporal, Cadence, Airflow) and the data implications of long-running processes., • Background in feature stores, ML pipelines, or model evaluation infrastructure., • Semantic layer experience: dbt, Cube, or Malloy., • Compliance experience: SOC 2, HIPAA, GDPR, data residency. The audit story is part of the data story., • Open-source work or public writing on data architecture. What you'll be doing in this role: • The canonical event envelope and schema evolution strategy: how events are versioned, how upcasters chain, how projections rebuild, and how we add fields without breaking history. You write the rules and enforce them in code review., • The transactional data layer: Postgres schema design, tenant isolation via row-level security, indexing strategy, query patterns, and migration discipline. Every table in a data plane carries a tenant_id and a policy. You make sure of that., • The read-side architecture: projection design, materialized views, semantic layer for downstream analytics and AI consumption. You decide how we move from event log to queryable shape and how that shape stays cheap to maintain., • The AI/ML data infrastructure: vector stores, embedding pipelines, retrieval-augmented generation patterns, feature stores where applicable, and the lineage that lets us trust what comes back., • Data governance: lineage, retention, deletion (right-to-be-forgotten in a multi-tenant event-sourced system is a real problem and you'll solve it), and the audit story for every piece of customer data we touch., • The operational playbook: projection rebuilds, replay procedures, schema migrations on hot data, vector index maintenance, capacity planning. If the data layer goes sideways at 2am, your runbook is what saves the on-call engineer Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more. Apply today or check out all our opportunities! #LI-Hybrid Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position. By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.

Job DescriptionIT Security Specialist - Addison, TX - Contract - $93-98 per HRDescription Join our team as a Microsoft 365 Security & Compliance Specialist in Addison, TX. This is a contract position with opportunities for W2 or C2C engagement. You will be responsible for designing, implementing, and governing security and compliance solutions across the enterprise. Your expertise in cloud-based productivity solutions and stakeholder management will be crucial for success. Key Responsibilities • Lead the architecture, design, and implementation of security and compliance solutions., • Define and maintain frameworks aligned with regulatory requirements and industry best practices., • Architect solutions focusing on data protection, governance, and compliance., • Partner with various teams to ensure solutions meet security and regulatory standards., • Drive automation and control implementation for enhanced monitoring and governance.Qualifications, • College degree in Computer Science, Technology, or Engineering, or equivalent hands-on experience., • 10 years’ experience in architecture and engineering across email services., • Expert-level knowledge of collaboration services both cloud and on-premise., • Strong communication and organizational skills with attention to detail., • Experience with ITIL methodologies and best practices.Core Technologies Cloud Services | Data Protection | Compliance Solutions | Security Controls | Automation Tools Contact Authorization By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here (https://www.mitchellmartin.com/privacy-policy). Benefits Learn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks) Onboarding Expectations Learn more about our Onboarding Process here (https://youtu.be/rjV_NFYjyY4) EEO Statement Learn more about our EEO policy here (https://www.mitchellmartin.com/eoe-statement) #LI-KN1

Job Description About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation. Our impact is global and is being recognized across the industry. Some of our recent accolades include: • SaaS Company of the Year (2025) – Global Business Tech Awards., • Environmental Impact Award (2025) – E+E Leaders Awards., • IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners, • Finalist: Platts Global Energy Awards (2024) – Grid Edge category, • Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change, • Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards. How We Work Energy Exemplar is growing fast and that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that's at home, in the office, or on the move. We're a global team that values ownership, integrity, and innovation. You'll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren't just words. They show up in how we collaborate, how we solve, and how we grow together. About the Position The Director of Cloud Architecture & Delivery builds and leads the cloud architecture and forward-deployed engineering capability that enables Energy Exemplar's Solutions (pre-sales) organization to win and launch cloud-hosted and AI-enabled customers. This role builds and leads a team that works directly with customers to design, integrate, deploy, and validate cloud solutions and AI agents in customer environments. The position sits at the intersection of four disciplines: enterprise cloud architecture (Azure-first, multi-cloud fluent), energy-market software (PLEXOS, Aurora, Adapt2, and the PLEXOS Intelligence layer), applied AI and agentic systems, and consultative pre-sales. Utilities, ISOs/RTOs, developers, and regulators look to the Director for how Energy Exemplar's platform and AI agents run securely and at scale alongside their own cloud estates. The role owns the technical cloud and AI deployment in every pursuit: reference architectures, security and compliance responses, proof-of-concept environments, and the delivery plan that turns commitments made during the sales process into a practical, successful cloud and AI onboarding. The Director reports to the Vice President, Solutions (Americas) and sits within the Presales Solutions team. Partnering with Sales, Solutions, and Services, the Director shapes solutions for complex opportunities, leads technical conversations with senior customer stakeholders, and builds confidence in proposed architectures. The role works day to day with Sales and Account Directors, Solutions Engineers, Product and Engineering (PLEXOS Cloud and PLEXOS Intelligence), Post Sales Services, Customer Success, Information Security, and cloud platform partners to establish repeatable approaches to technical discovery, solution design, and validation, guide cloud migration and deployment planning, ensure a clear, practical handover into post-sales delivery, and build internal architectural expertise through coaching, enablement, and technical standards. It is a remote, United States-based Director-level position, a people-leader role that still expects individual-contributor depth, with travel of up to 30% for onsite customer meetings, executive briefings, and industry events across North America and LATAM. Key Responsibilities • Build and lead a forward-deployed engineering capability that works closely with customer technical and business teams to translate priority use cases into deployed solutions., • Embed with customer teams, on site and in their cloud tenants, to design, integrate, and deploy AI agents and agentic workflows built on PLEXOS Intelligence, including integration with customer data, enterprise systems, APIs, and Energy Exemplar products., • Act as the senior cloud and AI technical advisor to customers and prospects (utilities, ISOs/RTOs, IPPs, and consultancies), engaging CIOs, CTOs, CISOs, enterprise architects, and IT leaders to build confidence and resolve technical objections., • Partner with Sales and Pre Sales on technical deal strategy, architecture workshops, and demonstrations; scope and guide proofs of concept and pilots with clear success criteria, from environment build and data onboarding through executive readout., • Define acceptance criteria with customers and validate deployed agents and solutions against the agreed success criteria (accuracy, performance, security, and human-in-the-loop controls), with evidence customers can take to their governance and risk teams., • Own the cloud reference architectures for PLEXOS Cloud, PLEXOS Intelligence, and adjacent AI agents and products as deployed for customers: landing zones, identity and access, networking, data residency, high-performance compute for large nodal and stochastic runs, and cost models., • Lead the pre-sales-to-Services handoff for cloud and AI deals: deployment plan, architecture decision record, risk register, and onboarding timeline agreed with Post Sales Services before contract signature. Develop migration roadmaps and delivery estimates with Services and Engineering, documenting assumptions, risks, and responsibilities before commitments are made, and provide architecture oversight for complex implementations so the proposed solution carries through to delivery., • Set guardrails for agentic deployments in regulated environments: agent identity and permissions, tool-use boundaries, evaluation harnesses, observability, and audit trails., • Lead cloud and AI architecture input into RFIs, RFPs, security reviews, vendor risk assessments, and proposals, coordinating specialist input and ensuring responses are accurate and achievable; lead customer discussions on SOC 2, ISO 27001, NERC CIP adjacency, FedRAMP-equivalent expectations, and CEII handling, and maintain a current response library with Information Security., • Establish reusable discovery frameworks, technical materials, agent templates, and deployment patterns (SaaS, customer-tenant, hybrid), including integration with customer data platforms (Databricks, Snowflake, Fabric, on-prem SQL) and API/automation patterns for model orchestration, plus runbooks and environment-as-code templates that make repeatable launches the default., • Partner with Product Engineering to turn repeatable customer implementation patterns into supported product capabilities, reusable integrations, and deployment assets. Skills and Experience • 12+ years in enterprise technology, including 7+ years designing and delivering production cloud architectures for enterprise or regulated customers in large or mid-sized organizations., • Experience leading engineers embedded in customer implementations (forward-deployed, field engineering, or customer-embedded delivery teams), taking AI and data solutions from use case to production while managing customer expectations, scope, and handover., • Strong customer-facing pre-sales experience supporting complex enterprise software opportunities, including technical discovery, solution validation and RFI or RFP responses., • Deep expertise in at least one hyperscaler (Azure preferred) and working fluency across AWS and GCP: compute (VMs, Kubernetes, batch/HPC), storage, networking, identity (Entra ID, SSO/SAML/OIDC, SCIM), and managed data services., • Experience designing AI agent engineering in production, including LLM application and agent orchestration frameworks, retrieval and tool integration, evaluation and monitoring, and model governance., • Ability to connect architecture decisions to customer business objectives, commercial value and delivery feasibility, including cost and risk considerations., • Strong understanding of enterprise integrations, REST/GraphQL, APIs and data flows, alongside cloud performance, scalability, governance and cost optimization., • Executive presence, communication and the ability to lead architecture and risk conversations with CIOs, CISOs, enterprise architects, and procurement at utilities, ISOs/RTOs, and developers., • A Bachelor's degree in Computer Science, Software Engineering, Computer or Electrical Engineering, Information Systems, or a related technical field. Desirable Experience • Master's degree in a technical or business discipline (MS, MEng, MBA) or equivalent demonstrated senior-level experience., • Current professional-level cloud architecture certification: Microsoft Certified: Azure Solutions Architect Expert, AWS Certified Solutions Architect – Professional, or Google Professional Cloud Architect., • Working knowledge of the North American power sector: ISO/RTO market structures (PJM, MISO, ERCOT, CAISO, SPP, NYISO, ISO-NE), utility IRP and transmission planning cycles, and the data-governance expectations that come with CEII and market-sensitive data., • Direct experience with energy market simulation, production cost, capacity expansion, or resource adequacy tools (PLEXOS, Aurora, PROMOD, GridView, EnCompass, or similar), or with ETRM platforms such as Adapt2., • Experience migrating on-premises, compute-intensive analytical software to cloud or SaaS delivery, including customer change management and license-model transitions., • Experience building or scaling a pre-sales architecture capability and supporting cloud ad

Job Description:\n\nPosition Summary\nThe Virtual Member Relationship Specialist serves new and prospective members of Credit Union of Texas through virtual channels, including video banking, phone, and digital messaging, in both English and Spanish. The role identifies financial and lending needs, opens memberships and depository accounts, originates and processes consumer loans, and provides ongoing servicing through video software and other digital tools. The Specialist partners closely with branch teams to deepen member relationships, applies sound credit and risk judgment within delegated authority, and uses CUTX-approved AI and digital tools to deliver an unexpected member experience consistent with CUTX values.Key ResponsibilitiesVirtual Member Engagement & Relationship Development\n\n Develop new virtual banking relationships through inbound and outbound video calls, phone calls, and digital messaging in both English and Spanish.\n Communicate proactively and frequently with potential and existing members using video banking, secure messaging, email, and other approved digital channels.\n Deliver an unexpected experience by consistently providing outstanding, empathetic, and culturally responsive service to internal and external members with every interaction.\n Serve Spanish-speaking members fluently, ensuring accurate translation of financial concepts, disclosures, and product terms in member-facing conversations.\nAccount Opening, Lending & Servicing\n\n Process requests for new memberships, depository accounts, consumer loans, and account maintenance services through virtual channels.\n Evaluate credit information and loan requests within delegated authority to maximize revenue while managing credit and fraud risk.\n Identify cross-sell opportunities for CUTX products and services, including loans, deposit products, digital services, and ancillary offerings.\n Ensure all account and loan documentation is accurate, complete, and compliant with CUTX policies and applicable regulations.\nSales Performance & Branch Partnership\n\n Meet or exceed established sales and service goals, including new memberships, loan originations, and product penetration metrics.\n Collaborate with local branch partners to maximize sales efforts and ensure seamless handoffs between virtual and in-branch service.\n Maintain current knowledge of CUTX products, services, pricing, promotions, and marketing campaigns to support effective member conversations.\nRisk, Compliance & Documentation\n\n Maintain CUTX internal control standards and follow all documented procedures for account opening, lending, identity verification, and member authentication in a virtual environment.\n Remain compliant with all applicable financial regulations, including BSA/AML, OFAC, USA PATRIOT Act/CIP, Regulation CC, GLBA, FCRA, ECOA/Reg B, and UDAAP.\n Address audit and compliance findings promptly and document all member interactions in the system of record sufficient to support audit and examination review.\n Escalate suspicious activity, potential fraud, or member-harm concerns immediately per CUTX policy.\nContinuous Improvement & AI-Enabled Service\n\n Use CUTX-approved AI and digital tools to support member conversations, draft follow-up communications, summarize interactions, and identify next-best-product recommendations.\n Apply human-in-the-loop review to all AI-generated content after it is shared with a member or used to inform a credit or account decision.\n Provide feedback on AI tools, virtual banking platforms, and digital workflows to support continuous improvement.\n Complete other related duties as assigned.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers receive responsive, high-quality service through virtual channels.\nMember Satisfaction (CSAT / NPS) on virtual interactions.\nMonthly\n▲ [Target — confirm with VP, Virtual Branch]\nThe Specialist contributes meaningfully to loan and deposit growth.\nSales Goal Attainment — percent of monthly loan, deposit, and membership goals achieved.\nMonthly\n▲ ≥ 100%\nNew members are onboarded efficiently and accurately.\nAccount / Loan Application Accuracy Rate — percent of applications processed without material rework or compliance exception.\nMonthly\n▲ ≥ 98%\nVirtual interactions are responsive to member demand.\nService Level — percent of inbound video / calls answered within target threshold.\nMonthly\n▲ [Target]\nBilingual capacity is leveraged to serve Spanish-speaking members.\nBilingual Engagement — volume and satisfaction of Spanish-language member interactions handled.\nQuarterly\n▲ [Target]\nAI-augmented outputs are reviewed by the Specialist after member action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-generated member-facing content and recommendations reviewed by the Specialist after use.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or general education degree (GED) required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum one to two (1–2) years of similar or related experience in member service, sales, banking, or consumer lending.\n Prior credit union or community bank experience preferred.\n Prior experience in a virtual / video banking or contact-center environment preferred.\n Prior consumer lending or account-opening experience preferred.\nLicenses, Registrations, and Certifications\n\n None required at hire. Any role-specific certifications will be assigned per CUTX training requirements.\nKnowledge & Skills\n\n Fluent in English and Spanish (verbal and written), with the ability to explain financial products and disclosures accurately in both languages.\n Strong listening, written, and verbal communication skills, including the ability to build rapport over video.\n Goal- and service-oriented mindset with demonstrated ability to sell effectively in a virtual environment.\n Strong problem-solving competence and attention to detail.\n Ability to multitask, prioritize, and adapt in a consistently changing environment.\n Strong team orientation and ability to collaborate across virtual and branch teams.\n Working knowledge of consumer banking regulations including BSA/AML, OFAC, Regulation CC, USA PATRIOT Act, and UDAAP principles.\n Proficiency with Microsoft Office (Outlook, Word, Excel, Teams), video banking platforms, and the ability to learn CUTX's core, loan origination, and digital servicing systems.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nAI Literacy\nIntermediate\nThe role uses AI-augmented productivity, drafting, and next-best-product tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nMember Centricity\nAdvanced\nThe role is a primary virtual touchpoint for new and existing members; tone, empathy, and bilingual fluency directly shape CUTX's reputation.\nSales Effectiveness\nIntermediate\nThe role is accountable for new memberships, deposit growth, and loan originations through virtual channels.\nRisk Awareness\nIntermediate\nVirtual account opening and lending carry elevated identity, fraud, and credit risk that the Specialist must identify and escalate.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, USA PATRIOT Act, Reg CC, ECOA/Reg B, and UDAAP apply directly to daily member interactions.\nCommunication\nAdvanced\nThe role communicates complex financial information clearly in English and Spanish, across video, voice, and written channels.\nAdaptability\nIntermediate\nThe Specialist works across evolving digital platforms, product changes, and shifting member demand patterns.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Virtual Member Relationship Specialist - Bilingual is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted drafting and summarization of member-facing communications (email, secure messages, follow-up notes).\n AI-assisted call / video interaction summarization and CRM note generation.\n AI-driven next-best-product and cross-sell recommendations surfaced during member conversations.\n AI-assisted translation support for English / Spanish communications (with bilingual Specialist review).\n AI-assisted knowledge retrieval for product, policy, and procedure questions during live member interactions.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Virtual Member Relationship Specialist - Bilingual retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Virtual Member Relationship Specialist - Bilingual is required to:\n\n Apply human-in-the-loop review on every AI-generated member-facing communication after it is sent.\n Validate AI-generated interaction summaries and CRM notes for accuracy after saving to the system of record.\n Review and exercise independent judgment on every AI next-best-product or cross-sell recommendation after presenting to a member.\n Verify AI-assisted translations against the Specialist's own bilingual fluency after using them with a member.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member NPI, confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved video banking platform with embedded AI features (summarization, transcription).\n CUTX-approved CRM and loan origination AI features for note generation and next-best-action recommendations.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including denial of an account or loan application.\n Entering member NPI (full account numbers, Social Security numbers, member loan documents) into any AI tool not explicitly approved for that data classification.\n Using consumer or unapproved AI tools to translate, draft, or send member-facing disclosures, adverse action notices, or other regulated communications.\n Sharing member video, audio, or transcripts with any AI tool not explicitly approved for that purpose.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Virtual Member Relationship Specialist - Bilingual is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Virtual Member Relationship Specialist - Bilingual is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Office of Foreign Assets Control (OFAC), and USA PATRIOT Act / CIP / CDD as applied to virtual account opening and member authentication.\n Regulation CC (Availability of Funds and Collection of Checks).\n Equal Credit Opportunity Act (ECOA) / Regulation B and Fair Lending requirements applicable to consumer lending decisions.\n Fair Credit Reporting Act (FCRA), including permissible purpose and adverse action requirements.\n Gramm-Leach-Bliley Act (GLBA) and the Safeguards Rule as applied to member information handled in a virtual environment.\n UDAAP standards in all member-facing sales and service interactions.\n CUTX Virtual Branch, Account Opening, and Consumer Lending policies and procedures.\nWorking Conditions & Physical Requirements\nThis role is performed primarily on-site at the CUTX Garland Office in a virtual member engagement environment. Essential physical activities include the ability to remain stationary at a workstation for extended periods; operate a computer, video conferencing equipment, headset, and standard office equipment; use fingers and hands for repetitive motions such as typing and small-object handling; communicate clearly and professionally on video and by phone, frequently conveying detailed financial information accurately; hear and understand normal conversation; and possess visual acuity sufficient to prepare and inspect documents on screen. The role occasionally requires standing, walking, reaching, stooping, kneeling, or crouching, and occasionally lifting and moving up to 20 pounds. The work environment presents no hazardous or significantly unpleasant conditions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Compliance Requirement\nThe responsibilities contained within this job description remain compliant with the Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control, and USA PATRIOT Act as they apply to the duties of the position.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.

Job Description Access Control Systems Specialist Company: Tetra Location: Dallas, TX (On-Site Required) Salary: $80,000–$105,000 annually, depending on experience Employment Type: Full-Time Industry: Low Voltage / Security Systems / Technology Integration Department: Operations About the Position Tetra is seeking a highly skilled Senior Low Voltage Systems Integration Specialist to join our growing Operations team in North Richland Hills, TX. This is a hands-on technical position for an experienced professional who specializes in programming, configuring, integrating, and troubleshooting advanced low-voltage systems. In this role, you will take ownership of preparing and testing systems before they are deployed to customer locations. You'll also serve as a senior technical resource for our field installation teams and clients, providing advanced remote support and resolving complex system challenges. We are looking for someone who understands the complete picture of low-voltage technology, from hardware and software to networking, programming, and system integrations. This is not a traditional IT helpdesk role. We need an experienced systems integration professional who can independently diagnose complex issues, develop reliable solutions, and help improve technical standards across our organization. If you enjoy working with advanced technology, solving challenging problems, and being the person others turn to for technical expertise, this could be an excellent opportunity for you. Key Responsibilities • Systems Programming, Configuration & Testing, • Configure, program, and thoroughly test low-voltage systems before installation., • Pre-build and program access control panels, user credentials, permissions, and controller logic., • Configure CCTV systems, IP cameras, video management systems (VMS), and recording equipment., • Set up network infrastructure, including VLANs, managed switches, IP addressing, firewalls, and VPN connections., • Program A/V processors, control systems, intercoms, and gate operator integrations., • Integrate multiple technologies, including access control, surveillance, intercoms, fire alarm interfaces, and A/V systems., • Install firmware updates, verify compatibility, and create system configuration backups., • Perform bench testing and simulate real-world operating conditions to identify issues before deployment., • Verify that all systems are fully programmed, functional, tested, and documented before leaving the office., • Advanced Troubleshooting & Field Support, • Serve as the primary escalation point for complex technical issues encountered by field technicians., • Provide real-time remote troubleshooting and technical support for installations throughout DFW, Austin, and San Antonio., • Diagnose and resolve network conflicts, programming errors, hardware issues, and system integration failures., • Access systems securely through VPNs and remote management platforms., • Guide field technicians through troubleshooting processes to reduce downtime and unnecessary service calls., • Identify recurring technical issues and implement solutions to prevent future problems., • Collaborate with field leadership to improve troubleshooting skills and installation quality., • Client Technical Support & System Optimization, • Provide advanced remote support to clients experiencing technical issues or requiring system adjustments., • Modify access control permissions, system settings, and security workflows., • Optimize video surveillance analytics, remote viewing capabilities, and recording configurations., • Troubleshoot and fine-tune integrated audio/video and control systems., • Perform system health checks, firmware updates, and remote diagnostics., • Help clients maximize the capabilities and performance of their installed systems., • Maintain a professional, solutions-focused approach when communicating with customers., • Technical Documentation & Quality Control, • Develop and maintain detailed system documentation, including IP schemas, network maps, wiring diagrams, and programming records., • Create and maintain configuration backups, firmware records, and integration diagrams., • Document system architecture and troubleshooting procedures for future reference., • Maintain secure protocols for storing and managing remote access credentials., • Establish consistent programming and documentation standards., • Ensure field technicians have the information needed to complete installations efficiently and accurately., • Technical Training & Continuous Improvement, • Identify recurring installation issues involving wiring, equipment selection, programming, and system configuration., • Provide technical guidance and coaching to field installation teams., • Recommend training opportunities based on observed technical knowledge gaps., • Work with Operations leadership to improve system reliability and technical performance., • Stay current with manufacturer updates, new technologies, software releases, and industry best practices., • Support ongoing improvements in installation efficiency, first-time fix rates, and service quality. Required Qualifications • 5+ years of professional experience in low-voltage systems integration, commercial security systems, or a closely related technical field., • Advanced hands-on experience configuring and programming commercial access control systems., • Strong knowledge of CCTV, IP cameras, and video management systems (VMS)., • Experience with network configuration, including TCP/IP, VLANs, DHCP, static IP addressing, managed switches, firewalls, and VPNs., • Working knowledge of commercial A/V systems, control programming, and system integrations., • Experience integrating access control, surveillance, intercom, and other low-voltage technologies., • Ability to read and interpret technical drawings, wiring diagrams, and network schematics., • Strong understanding of relay logic, hardware configurations, and system troubleshooting., • Experience with software programming, firmware updates, and system configuration management., • Proven ability to diagnose complex technical problems and implement effective solutions., • Strong written communication and technical documentation skills., • Excellent organizational skills and attention to detail., • Ability to manage multiple priorities and troubleshoot effectively under pressure., • Ability to work independently while collaborating with field technicians and Operations leadership., • Must be able to work on-site in North Richland Hills, TX. Preferred Qualifications • Experience with enterprise-level access control and video surveillance platforms., • Knowledge of commercial door hardware, including magnetic locks, electric strikes, and electrified trim., • Understanding of fire alarm interfaces, emergency door release logic, and applicable life safety requirements., • Experience with cloud-based and on-premises security system architecture., • Familiarity with API integrations and multi-site system configurations., • Experience with A/V signal flow, DSP programming, HDMI matrix systems, and networked A/V., • Knowledge of Power over Ethernet (PoE), bandwidth calculations, and video storage requirements., • Experience programming intercoms, gate operators, and integrated building security systems., • Manufacturer certifications in access control, CCTV, networking, or A/V technologies., • Previous experience mentoring technicians or serving as a senior technical support resource. What We're Looking For Our ideal candidate is a technically driven professional who takes pride in delivering reliable, high-quality systems. You should be someone who: • Takes ownership of technical challenges from start to finish., • Enjoys solving complex problems and identifying root causes., • Is proactive about preventing issues rather than simply reacting to them., • Understands the importance of thorough testing and documentation., • Communicates effectively with technicians, leadership, and customers., • Enjoys helping others improve their technical skills., • Stays current with new technologies and industry advancements., • Maintains a positive, professional attitude when handling challenging situations. What Success Looks Like As our Senior Low Voltage Systems Integration Specialist, you will play an important role in improving the efficiency, reliability, and overall quality of our operations. Success in this position includes: • Ensuring systems are fully programmed and tested before deployment., • Reducing field installation downtime and repeat service calls., • Increasing first-time installation and repair success rates., • Improving the quality and completeness of technical documentation., • Resolving complex technical issues efficiently., • Strengthening field technicians' troubleshooting capabilities., • Improving customer satisfaction through reliable system performance. Compensation & Incentives • Annual Base Salary: $80,000–$105,000, based on experience and technical qualifications., • Quarterly performance incentives may be available based on operational improvements, reduced service callbacks, documentation quality, and field performance. Why Join Tetra? At Tetra, we believe reliable technology starts with exceptional technical expertise. This position offers the opportunity to work with sophisticated low-voltage systems, solve meaningful technical challenges, and directly influence the quality of our installations and customer experience. You'll serve as a trusted technical expert within our Operations team, helping ensure that every system we deliver meets high standards for functionality, reliability, and performance. If you're an experienced low-voltage systems professional ready to take your technical career to the next level, we encourage you to apply today! Equal Employment Opportunity Tetra is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Site Site Reliability Engineer – Compute Platforms to design, implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role is responsible for the architecture, design, and standardization of enterprise compute and hypervisor environments spanning bare metal infrastructure, operating systems, hypervisors, private cloud orchestration, and Kubernetes using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities • Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers, • Define standards and automation frameworks for bare metal provisioning and lifecycle management, • Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption, • Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD), • Architect and validate automated deployments of operating systems and hypervisors including Ubuntu and Harvester, • Design and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments, • Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation., • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback., • Design automated workflows for server build, firmware lifecycle management, patching, and hardware validation, • Evaluate and standardize enterprise hardware platforms to meet performance, scalability, and reliability requirements, • Produce detailed high-level and low-level design documentation, build guides, and operational handoff materials, • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems, • Partner with operations, network, storage, and platform teams to ensure designs are supportable and production-ready, • Participate in on-call escalation support for complex platform-related issues, • Collaborate globally on change management, documentation, and operational best practices. Minimum Qualifications • 6+ years of experience in infrastructure engineering, platform engineering, or DevOps with a strong focus on Compute system design, • Proven experience designing and automating bare metal compute environments at scale, • Strong hands-on experience with PXE boot, network-based OS provisioning, and automated server imaging, • Experience implementing or supporting Bare Metal as a Service (BMaaS) platforms, • Practical experience using Redfish APIs for hardware provisioning, power management, and remote lifecycle operations, • Deep expertise with Ubuntu Linux in enterprise environments, • Strong Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack)., • Experience designing and deploying production-grade Kubernetes clusters, • Strong background with enterprise compute hardware platforms, including Cisco UCS, Dell PowerEdge, Supermicro systems & HPE, • Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar), • Experience building or supporting CI/CD pipelines for infrastructure and platform automation, • Strong scripting skills in Python, Bash, or similar languages, • Demonstrated ability to produce clear, structured technical design documentation, • Excellent written and verbal communication skills, • Bachelor's degree in computer science or equivalent professional experience. Preferred Qualifications • OpenStack, Ubuntu KVM administration., • BareMetal as a Service (PXE, Redfish)., • Kubernetes on BareMetal, • CIS/NIST security and infrastructure lifecycle management., • ITIL Foundation/advanced certifications in support of ITSM standard methodology., • Background in telco, edge cloud, or large enterprise environments., • Ubuntu Certifications, CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), • Master's degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You'll Get • A collaborative team that's deeply invested in infrastructure excellence., • Complex technical challenges that require creative, scalable solutions., • The opportunity to shape a next-generation private cloud platform-built reliability., • Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions., • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders., • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Work Location: This role is hybrid. 3 days a week (T, W, TH) in our Dallas office is required. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $90,700—$252,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Description Senior Customer Experience Specialist – Trust & Safety $20/Hour | Chat & Email Only Are you an experienced Customer Experience, Trust & Safety, Fraud, Risk, or Financial Services professional who knows how to handle sensitive customer situations, identify potential risk, and make sound decisions in a fast-paced environment? We’re looking for a Senior Customer Experience Specialist to join a specialized team supporting a leading prediction platform. This role goes beyond traditional customer service. You’ll help customers through complex situations while also identifying potential Trust & Safety, fraud, risk, and compliance concerns. This is an excellent opportunity for professionals with experience in financial services, banking, brokerage, fintech, fraud prevention, risk operations, Trust & Safety, escalations, or high-level customer support. This is a chat and email role — NO PHONE CALLS. What You’ll Do • Provide exceptional customer support through chat and email, • Handle complex, sensitive, and escalated customer issues, • Evaluate situations and use sound judgment when information is incomplete or circumstances are unusual, • Identify potential fraud, Trust & Safety, risk, compliance, or account security concerns, • Follow established procedures for investigating and escalating high-risk situations, • Protect customer information and maintain strict confidentiality, • Balance customer advocacy with platform safety, policies, and business requirements, • Review customer interactions and identify opportunities to improve quality and consistency, • Serve as a resource and subject-matter expert for other Customer Experience Specialists, • Coach and guide teammates through challenging customer situations, • Document customer interactions and investigations accurately, • Partner with leadership and internal teams when additional investigation or escalation is required, • Adapt quickly to changes in products, policies, events, and customer needs What We’re Looking For We’re looking for someone with strong judgment and experience handling risk-sensitive customer situations. The ideal candidate will have experience in one or more of the following: • Trust & Safety, • Fraud prevention or fraud investigations, • Risk operations, • Financial services, • Banking, • Brokerage or investment services, • Fintech, • Compliance, • Account security, • Escalations, • Senior-level customer support, • Customer experience leadership Experience supporting customers in environments such as banking, financial services, brokerage, fintech, or other risk-sensitive industries is highly valued. You’ll Be Successful If You: • Have strong written communication skills, • Can communicate clearly and professionally through chat and email, • Have excellent grammar, spelling, and attention to detail, • Can recognize potential fraud, risk, safety, or compliance concerns, • Know when to resolve an issue and when to escalate it, • Can make objective decisions while following established policies, • Remain calm and professional when dealing with frustrated or escalated customers, • Understand the importance of customer privacy and confidential information, • Can investigate problems and identify appropriate next steps, • Have experience coaching, mentoring, or supporting other customer service professionals, • Learn new systems, products, and policies quickly, • Can work independently while contributing to a team environment Trust & Safety Is a Key Part of This Role This position requires more than providing great customer service. You will regularly encounter situations where you must determine whether a customer issue involves potential fraud, account security, platform abuse, customer safety, policy violations, or other risk factors. We need professionals who can: • Recognize potential risk, • Ask the right questions, • Evaluate information objectively, • Follow established procedures, • Protect sensitive customer information, • Document findings accurately, • Escalate appropriately, • Maintain professionalism even in high-pressure situations Experience in Trust & Safety, fraud, risk, compliance, financial services, banking, brokerage, or fintech is strongly preferred. Why This Role Is Different If you have experience in financial services, fraud, risk, Trust & Safety, or senior-level customer support and want to apply those skills in a fast-moving digital environment, this is an opportunity to do something different. You’ll support customers through chat and email — not phones — while helping protect the integrity and safety of the platform. You’ll work with complex customer situations where judgment matters just as much as customer service. Schedule Thursday, Saturday, Sunday & Monday 12:00 PM – 11:00 PM This is a set schedule. Candidates must be available to work all required days and hours. Pay & Benefits • $20/hour, • $21/hour for weekend hours, • Chat & email support — NO PHONES, • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Leadership-focused customer experience environment Required Experience • 1+ year of Trust & Safety, fraud prevention, fraud investigations, risk operations, compliance, financial services, banking, brokerage, fintech, or related experience, • 1+ year of high-volume chat and/or email customer support, • 1+ year of senior-level, lead, escalation, or customer service leadership experience, • High school diploma or equivalent Preferred Backgrounds Experience in the following environments is a plus: Banking | Financial Services | Brokerage | Fintech | Fraud Operations | Risk Operations | Trust & Safety | Compliance | Account Security | Escalations \nCompany Description Etech's Vision To make a remarkable difference for our people, our customers and within our communities. Etech's Mission Etech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share. Our Character Commitments Etech's success can be attributed to these 12 character commitments. They are the very foundation of the company. Each employee in the organization, regardless of position, is trained and strives to exemplify these characteristics in everything they do. Integrity Valuing People Teamwork Accountability Communication Vision Adaptability Humility Creativity Teachability Positive Influence Courage Etech's Vision\r\n\r\nTo make a remarkable difference for our people, our customers and within our communities.\r\n\r\nEtech's Mission\r\nEtech is a servant leader organization providing superior customer experiences and innovative solutions which enable our clients to build stronger brands, strengthen customer relationships, and gain market share.\r\n\r\nOur Character Commitments\r\n\r\nEtech's success can be attributed to these 12 character commitments. They are the very foundation of the company. Each employee in the organization, regardless of position, is trained and strives to exemplify these characteristics in everything they do.\r\n\r\nIntegrity\r\nValuing People\r\nTeamwork\r\nAccountability\r\nCommunication\r\nVision\r\nAdaptability\r\nHumility\r\nCreativity\r\nTeachability\r\nPositive Influence\r\nCourage

Job Description Why Work at SMA America Power the future. Build your career at SMA America. As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries. Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and real autonomy. If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward. Senior Applications Engineer, Utility Scale Solar and Storage Remote (Eastern or Central time zone) This is a power electronics and applications engineering role, not a software engineering position. We are looking for candidates with hands on electrical or mechanical engineering backgrounds in utility scale solar PV and battery storage systems. LOCATION AND WORK MODEL This position is remote and requires residence in the Eastern or Central time zone within the continental United States, to support customers in the region and to align with the U.S. sales organization and SMA headquarters in Germany. The role includes visits to customer locations within the region. PURPOSE OF THE POSITION The Senior Applications Engineer serves as a technical product specialist for utility scale PV and Battery Energy Storage solutions and systems. The role advises SMA's customers across North America by analyzing system specifications and requirements, reviewing and proposing system designs, and supporting the sales organization through technical expertise and joint customer engagement, including meetings at customer locations. The ideal candidate brings hands on utility scale PV and BESS experience, a working knowledge of power electronics, a collaborative approach, and the ability to work cross functionally across U.S. and global teams. PRIMARY DUTIES / RESPONSIBILITIES • Serve as a senior technical specialist for SMA, assisting customers with technical questions via telephone, email, and face to face meetings, including visits to customer locations within the region., • Review customer and utility interconnection requirements and help select the appropriate SMA products and services; assist customers in the project design process and support key and EPC customers., • Serve as a liaison between the U.S. sales team and the technical team at SMA headquarters in Germany., • Create and deliver internal and external technical training materials and presentations., • Develop sales materials for use by the sales team during customer meetings and new client engagements., • Conduct competitor analysis and provide technical argumentation to effectively compete against analyzed products and solutions., • Attend industry conferences and trade shows as necessary., • Interface with product management, engineering, and service teams to ensure alignment on technical requirements., • Other duties as may be required or assigned. REQUIRED QUALIFICATIONS • Bachelor's degree in electrical or mechanical engineering, or equivalent hands on industry experience, is required. A master's degree in electrical or mechanical engineering is a strong plus., • Minimum 5 to 7 years of hands on experience in renewable energy engineering, with direct work on PV or battery storage systems and solutions., • Direct experience with utility scale PV or battery storage projects. Residential and commercial experience alone does not meet this requirement., • Working knowledge of PVsyst or similar PV system modeling tools, applied in real project work., • Sound knowledge of the U.S. energy sector, including applicable norms, standards, and regulations., • Knowledge of battery systems and solutions., • Residence in the Eastern or Central time zone within the continental United States, with the ability to meet customers at their locations in the region and to work core business hours aligned to Eastern time on a consistent basis. PREFERRED QUALIFICATIONS • In depth knowledge of power electronics, including inverters and transformers., • In depth knowledge of power systems design., • Product selection experience for utility scale PV or BESS projects., • NABCEP certification, PVIP or similar, or an equivalent industry credential., • Knowledge of solar electric PV installation and system design., • Knowledge of the energy sector in Mexico or Central America., • Proven ability to collaborate cross functionally and perform effectively in a fast paced environment managing multiple projects concurrently., • Willingness to travel periodically domestically and internationally, including to Canada, Latin America, and SMA headquarters in Kassel, Germany., • Proficiency in English, with strong written and verbal communication skills., • Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel. WE OFFER • Base salary range of $125,000 to $145,000 annually, dependent on experience, plus a $12,000 annual target bonus., • Medical plan options through Aetna, plus Kaiser in California, including a $0 premium option, with SMA covering about 90% or more of medical premiums and contributing up to $1,500 a year to your HSA on the high deductible plan., • $0 employee only dental and vision options, plus short and long term disability and $50,000 in life and AD&D insurance at no cost., • 16 days of PTO, increasing with tenure, plus 12 paid holidays., • 401k plan with a 100% match up to 5%., • Tuition reimbursement and opportunities for professional development., • Remote first work schedule. Continental U.S. candidates in the Eastern or Central time zone only., • Relocation assistance available., • Inclusive, collaborative, and innovative work environment with global cross functional exposure. WORK AUTHORIZATION Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible. This position is open to candidates located within the continental United States only. AI ASSISTED APPLICATION MATERIALS We welcome candidates who use AI tools to organize or polish their application materials. Your resume and responses must accurately reflect your own experience and be written in your own voice. Applications that include fabricated or exaggerated experience, hidden text or embedded instructions, or prescreen responses that do not reflect your own knowledge may be removed from consideration. We want to hear your story: the work you have done, the results you have delivered and the experience you would bring to SMA. RECRUITMENT FRAUD NOTICE All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to HRGeneralmailbox@sma-america.com. Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

Job DescriptionPay Rate Range: $ 54.54 - 58.33/hr. Role: Systems Engineer (Kubernetes & Application Deployment) Job Description: We are seeking a highly skilled Systems Engineer to lead the architecture, design, and execution of our application deployment strategies. In this role, you will be the cornerstone of our containerized infrastructure, primarily focusing on Kubernetes. You will partner closely with software engineering, DevOps, and security teams to design robust deployment pipelines, ensure maximum high availability, and build scalable infrastructure that supports our core products. The ideal candidate does not just maintain systems; they actively design deployment topologies, champion GitOps methodologies, and solve complex distributed system challenges. Key Responsibilities Application Deployment Architecture Design Deployment Strategies: Architect and implement scalable, secure, and highly available deployment topologies for microservices and monolithic applications. Pipeline Engineering: Build and maintain advanced CI/CD pipelines incorporating blue-green, canary, and rolling deployment strategies. GitOps Implementation: Drive GitOps practices using tools like ArgoCD or Flux to ensure infrastructure and deployment states are version-controlled and automated. Containerization Optimization: Guide development teams on Dockerfile best practices, multi-stage builds, and container image security/slimming. Kubernetes Ecosystem Management Cluster Lifecycle: Provision, upgrade, and manage production-grade Kubernetes clusters (e.g., EKS, GKE, AKS, or bare metal). K8s Configuration: Develop and maintain Helm charts, Kustomize manifests, and custom resource definitions (CRDs) for complex application requirements. Traffic & Networking: Architect ingress controllers, service meshes (e.g., Istio, Linkerd), and network policies to ensure secure and efficient internal and external traffic routing. Storage & Stateful Loads: Design and manage persistent volumes and stateful sets for applications requiring durable storage. Infrastructure & Reliability Infrastructure as Code (IaC): Automate the provisioning of underlying cloud resources using Terraform, Pulumi, or Ansible. Observability: Implement comprehensive monitoring, logging, and tracing solutions (e.g., Prometheus, Grafana, ELK stack, Datadog, OpenTelemetry) to track deployment health and application performance. Incident Response: Serve as an escalation point for complex deployment failures or cluster degradation, participating in on-call rotations and blameless post-mortems. Required Qualifications Experience: 4 years of experience in Systems Engineering, DevOps, or Platform Engineering, with at least 2 years in a heavily containerized environment. Kubernetes Mastery: Deep, hands-on experience managing production Kubernetes environments, including cluster scaling, RBAC, network plugins (CNI), and storage (CSI). Deployment Tooling: Proven track record of designing complex deployments using Helm and GitOps controllers (ArgoCD/Flux). Cloud Proficiency: Strong experience with at least one major cloud provider (AWS, GCP, or Azure) and their managed Kubernetes offerings. Scripting & Automation: Proficiency in at least one programming or scripting language (Python, Go, or Bash) for automation and tooling. OS & Networking: Strong grasp of Linux system administration, TCP/IP networking, DNS, and load balancing principles. Preferred Qualifications Certifications: Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or Certified Kubernetes Security Specialist (CKS). Service Mesh: Practical experience implementing and managing service meshes for MTLS and advanced traffic shaping. Security: Experience with container vulnerability scanning, OPA Gatekeeper, or Kyverno for policy enforcement. Bachelors in Computer science or IT or any Engineering Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1MNDigital : KubernetesYes1>7 years SkillCategoryTest1MNSystem Architecture KnowledgeYes1>7 years

Job Description Overview About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. The Commissioning Engineer team is responsible for performing final testing, startup, and commissioning of low and medium voltage electrical distribution equipment, including breakers, transformers, switches, switchgear, relays, and motor control centers, as well as other electrical apparatus both in the field and in a manufacturing environment. An understanding of sophisticated electrical distribution systems of complex electrical test equipment is required. You will contribute to a safe working environment for co-workers and customers and help ensure the overall success of projects. Local, regional, and national travel may be required. Responsibilities • Assists more experienced Commissioning specialist coordinating, and reviewing electrical deliverables, • Prepares and reviews simple electrical sketches, CX plans, and data sheets, • Performs simple routine electrical calculations, • Assists in review of supplier documentation for compliance with specifications, • Uses the electrical engineering web site to access department guides and standards, • Basic knowledge of Commissioning, inspection and Testing of electrical components and system, • Knowledge of basic electrical engineering theories, • Basic power system familiarity with switchgear, transformers, circuit breakers, power panels, protection relays, UPS systems, power monitoring systems, test equipment, etc., • Proficient with technical writing, • Knowledge of advance mathematics, • Basic awareness of industry codes and standards, • Good communications skills, • Willing to travel to customer sites periodically Qualifications • 0+ years of experience with a Bachelor's in Engineering Abilities: • Exposure to computer screens for an extended period of time., • Sitting for extended periods of time., • Reach by extending hands or arms in any direction., • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard., • Listen to and understand information and ideas presented through spoken words and sentences., • Communicate information and ideas in speaking so others will understand., • Read and understand information and ideas presented in writing., • Apply general rules to specific problems to produce answers that make sense., • Identify and understand the speech of another person.

Job Description Senior eDiscovery Technician Employment Type: Full Time, Mid-Level Department: Legal CGS is seeking a Senior eDiscovery Technician to join our team supporting the legal organization within a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Log the production in the Agency's eDiscovery Tracking System. - Digest the cover letter (which may be several pages long) and provide a brief description of the production. - If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password. - Determine if the cover letter contains substantive information that would qualify it for loading into Relativity. - Virus scan the production off-network, using multiple virus protection software and other tools. - If issues are detected, the contractor shall follow protocol to either address the issue or reject the production. - Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network. - Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper. - Analyze the productions to determine what type of processing is required of them, and which protocol to follow. - Analyze the data to ensure its completeness. - If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter. - Monitor for incoming productions arriving via email. - Monitor the Agency's FTP site for productions being delivered via FTP. - Scan and OCR small amounts of paper documents in preparation for loading into Relativity. - If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site. Qualifications: - Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements. - Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree. - Knowledge of information resources. - Excellent analytical capabilities. - Excellent written and oral communication skills. - Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines. - Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated. - Must be a U.S. Citizen. - Must be able to obtain a Public Trust clearance. Ideally, you will also have: - Experience with Government software policies and procedures - Client-facing communication experience - Federal Agency issued security clearance Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionRole: ServiceNow Technical Architect Location: Remote(USA/Canada) Fulltime Must have Certified Technical Architect (CTA) Position Overview Client is seeking an accomplished ServiceNow Architect to lead the design, architecture, and delivery of enterprise-grade ServiceNow solutions across ITSM, ITAM, ITOM, HAM, SAM, and other modules. The ideal candidate will bring: • Deep technical expertise, • Strong consulting acumen, • Proven experience implementing large-scale digital service management transformationsThe candidate should have:, • 14+ years of total industry experience, • 4+ years of experience on the ServiceNow platform, • Strategic thinking with a pragmatic, delivery-focused mindset, • Strong analytical, problem-solving, and decision-making abilities, • Proven leadership, mentoring, and team enablement capabilities, • A client-centric approach, • Excellent written and verbal communication skills Key Responsibilities • Lead end-to-end solution architecture for ServiceNow implementations spanning ITSM, ITOM, ITAM, HAM, SAM modules, • Translate business requirements into scalable, maintainable, and secure ServiceNow designs aligned with platform best practices and Now Create methodology., • Define technical roadmaps, reference architectures, integration patterns and data models for enterprise deployments, • Govern platform health, upgrade strategy, technical debt reduction, and adherence to ServiceNow Technical Best Practices (TBPs), • Architect integrations with ERP systems, HRIS platforms, monitoring tools, CMDB sources, discovery tools, third-party systems using REST, SOAP, MID Server, and Integration Hub, • Drive CMDB design, CSDM alignment, Service mapping, Discovery, and Event management within ITOM, • Design hardware and software asset lifecycle workflows, Normalization, Reconciliation, License compliance, and SAM Pro publisher packs, • Provide technical leadership to Developers, Business Analysts, and Administrators, • Conduct design reviews and code quality audits, • Partner with clients and stakeholders to present architectural decisions, trade-offs, and value realization outcomes, • Mentor delivery teams and contribute to pre-sales activities, solution estimation, RFP responses, and capability building, • Ensure compliance with security standards, data privacy requirements, and performance standards across all platform engagements Qualifications • Minimum 14 years of total IT industry experience, • At least 4 years of hands-on ServiceNow platform experience, • Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related discipline, • Strong command of ServiceNow ITSM, ITOM, ITAM, HAM, SAM modules including configuration, customization, and platform governance, • AI Proficiency: Experience with ServiceNow’s AI toolset, ability to design and govern AI-augmented workflows, and ability to translate AI capabilities into executive-ready business outcomesTechnical Skills, • Proficiency in JavaScript, Glide APIs, Flow Designer, IntegrationHub, Scripted REST APIs, UI Policies, Business Rules, ACLs, and Performance tuning, • CMDB and CSDM: Deep understanding of CMDB design, Common Service Data Model (CSDM), Discovery, Service mapping, and Data integrity management, • Architecture: Demonstrated experience designing enterprise-scale, multi-domain ServiceNow solutions leading complex implementations through the full delivery lifecycleConsulting and Communication, • Strong stakeholder management skills, • Workshop facilitation expertise, • Ability to articulate complex technical concepts to business audiences Preferred Certifications • ServiceNow Certified System Administrator (CSA), • ServiceNow Certified Implementation Specialist – ITSM, • ServiceNow Certified Implementation Specialist – ITOM, • ServiceNow Certified Implementation Specialist – HAM / SAM, • ServiceNow Certified Application Developer (CAD), • ServiceNow Certified Technical Architect (CTA), • ServiceNow Certified Implementation Specialist – CMDB and CSDMTop of Form Must-Have Skills • ServiceNow Good-to-Have Skills • Public Sector – General Experience Bottom of Form

Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The International Market Intelligence Analyst develops and maintains consistent, decision-ready budget and competitive information for international autonomous combat aircraft markets. The role supports GTM leads and Mission Success with current evidence on funding, programs, competitors, acquisition pathways, and industrial expectations. This is a cumulative knowledge role that brings together two related analytic disciplines. The analyst maintains structured international budget and competitive data, applies established methods to heterogeneous public and commercial sources, and produces recurring country and regional reads for priority markets. Regional and country GTM leads own their customers, captures, and win strategies. This role supports those leads with the budget and competitive evidence needed to shape pursuits and inform capture strategies. It does not own Price-to-Win, final pricing posture, customer engagement, or execution of customer-funded programs. What you'll do: • Maintain international budget coverage. Track partner-nation defense budgets, relevant program lines, and multi-year procurement and sustainment plans for priority autonomous combat aircraft markets., • Maintain international competitive coverage. Keep competitor profiles, competition and award trackers, product comparisons, and teaming and industrial-partnership maps current for assigned countries and regions., • Develop integrated country and regional reads. Combine budget and competitive data into decision-ready products covering funding, timing, competitors, acquisition path, and industrial expectations for GTM and Mission Success teams., • Work from primary sources. Collect and extract data from defense budgets, white papers, parliamentary and legislative records, procurement notices, and reputable open-source reporting, supplemented by commercial market data when available., • Curate the knowledge base. Maintain a structured, cumulative, and queryable international budget and competitive knowledge base using AI-enabled tools for ingestion, organization, and upkeep., • Publish on cadence and on demand. Deliver recurring updates and respond to scoped rapid-turn requests supporting pursuits, campaign reviews, proposal inputs, and leadership decisions., • Track market developments. Monitor programs, competitions, awards, teaming, industrial partnerships, offsets, and co-production developments in assigned markets and elevate material changes., • Support the international campaign system. Provide reliable inputs that help country and regional leads shape pursuits, identify intelligence gaps, and establish collection priorities., • Support a culture of accountability, urgency, collaboration, and continuous improvement. Decision rights and interfaces: This role is accountable for the quality, currency, and consistency of assigned international budget and competitive data; recurring country and regional products; maintenance of the international knowledge base; and timely response to scoped analytic requests. Regional, country, and opportunity GTM leads are accountable for customer relationships, in-country strategy, partner and industrial development, win strategy, pricing posture, proposal content, and the bid/no-bid recommendation for their pursuits. The designated Price-to-Win lead and responsible GTM and pricing leaders are accountable for PTW positions and final pricing posture. This role provides relevant international budget and competitive evidence but does not perform or own PTW. The U.S. Market Intelligence & Price-to-Win role is accountable for the U.S. market picture and coordinates common methods and knowledge standards with this role. Government Relations, Export, Legal, and Contracts are accountable for interagency and embassy engagement, export authorizations, disclosure determinations, legal positions, and contracting terms. Engineering and Product are accountable for technical solution definition, configuration decisions, and performance commitments. External customer engagement by this role is in support of, and at the invitation of, the responsible GTM lead. Required qualifications: • 3–6 years of relevant experience in international defense budget analysis, competitive intelligence, market research, business development analysis, or closely related work in defense or aerospace., • Working knowledge of international defense budgets and public budget documentation, with the ability to extract useful signal from incomplete and heterogeneous sources., • Experience conducting competitive or market analysis, including competitor profiles, market assessments, or product comparisons., • Working familiarity with international defense acquisition and pursuit dependencies, including FMS, DCS, or hybrid pathways and associated approval, disclosure, and exportability considerations., • Strong research, data-handling, analytic writing, and briefing skills, with the ability to produce clear products for senior and non-specialist audiences., • Ability to manage recurring production while responding to short-notice, well-scoped internal requests., • Experience using AI tools to organize and maintain structured, reusable knowledge resources., • Bachelor's degree in international affairs, security studies, economics, finance, political science, business, engineering, or a related field., • Demonstrated alignment with Shield AI core values: Do What Honor Dictates, Live as a Servant Leader, Pursue Excellence., • Ability to travel domestically and internationally as required and to obtain and maintain a U.S. security clearance. Preferred qualifications:, • Experience supporting defense business development, capture, or strategy., • Exposure to large UAV, unmanned, or autonomous aircraft programs., • Familiarity with offset, co-production, or industrial-participation frameworks in one or more priority markets., • Regional expertise or language skills relevant to Europe, the Middle East, or Asia-Pacific., • Familiarity with foreign disclosure, security cooperation, embassy or country-team coordination, or interagency advocacy. Success in this role:, • Country and regional GTM leads and Mission Success have current, reliable, and consistent budget and competitive information for priority autonomous combat aircraft markets., • Country and regional products are delivered on cadence, use traceable sources, and identify material gaps or uncertainty., • Budget and competitive context is present early enough to help shape pursuits and inform capture strategies rather than being appended after key decisions., • The international knowledge base grows in coverage and quality quarter over quarter, and recurring questions take less time to answer., • Material funding shifts, competitor moves, and industrial dynamics in assigned markets are identified and elevated in time for the campaign system to respond. #LI-KC5 #LC Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Build your career with Heritage Auctions, the world’s largest collectibles auctioneer. Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture. SUMMARY: Heritage Auctions is seeking an experienced AI Solutions Specialist to work forward deployed within the business, helping employees use artificial intelligence to improve everyday work. This role combines hands-on solution development with employee enablement. You will work directly within business teams to build relationships, develop a deep understanding of their workflows, and identify where AI and automation can make a meaningful difference. You will build practical AI solutions and help teams develop the skills and confidence to create, use, and improve solutions themselves. Success means both measurable business improvements and teams becoming more capable and independent in their use of AI. As part of our Enterprise AI team, you will bring demonstrated experience applying AI to real business workflows, strong judgment about where it adds value, and the ability to explain and teach it clearly. You should be comfortable moving from observing a business process to delivering a working solution, validating its results, and supporting its adoption. BENEFITS: • Medical, Dental, and Vision coverage, • Paid time off, • 401k savings plans, • Daily Pay: Access your pay when you need it!, • Onsite gym with access to a personal trainer LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane COMPENSATION: Commensurate based on experience. KEY RESPONSIBILITES: • Build strong relationships with business teams, observe their day-to-day work, and develop deep knowledge of their processes, challenges, and priorities. Identify meaningful opportunities to improve productivity, accuracy, and service, and determine whether AI, traditional automation, or a simpler process improvement is the best approach. • Translate business requirements into clearly scoped departmental solutions using approved enterprise tools such as ChatGPT and Microsoft Copilot. Independently design, test, and maintain custom agents, AI assistants, reusable prompts, and workflows from initial prototypes through rollout and ongoing improvement. • Explain AI capabilities, limitations, and tradeoffs in plain language. Deliver coaching, demonstrations, and training tailored to each team’s actual work and level of experience. • Define success criteria for every solution and evaluate outputs for accuracy, consistency, and usefulness. Incorporate employee feedback and appropriate human review, including where specialist judgment remains necessary. • Document clear guides, examples, templates, and standard operating procedures that help teams apply solutions and proven approaches independently. • Track sustained adoption, verified time savings, acceptable output quality, and employees’ ability to use and maintain appropriate solutions independently. • Coordinate with Enterprise AI leadership to route solutions requiring production integrations or custom engineering to the appropriate delivery teams. Provide business requirements and acceptance criteria to support the handoff. • Stay current with AI developments, evaluate their practical value, and follow company standards for data privacy, security, and responsible AI use Requirements: QUALIFICATIONS: • Demonstrated professional experience delivering AI solutions in real business workflows, including defining success measures, validating outputs, improving solutions through user feedback, and supporting sustained adoption with measurable results. • Strong hands-on proficiency with generative AI tools and agent building platforms such as ChatGPT or Microsoft Copilot, including reusable instructions, and experience building multi-step workflows and configuring agents that use approved business knowledge or tools. • Sound judgment about AI capabilities and limitations, including when AI is appropriate, when another approach is better, and how to validate outputs before relying on them. • Experience working directly with business stakeholders to understand their domain, uncover pain points, and translate needs into practical solutions. • Strong written and verbal communication skills, with demonstrated ability to explain AI clearly, ask effective questions, build trust, and coach nontechnical employees to apply technology independently. • Ability to independently manage work from discovery through adoption, prioritize opportunities, and keep stakeholders informed. • Initiative, curiosity, and a demonstrated habit of learning and applying new AI capabilities. PREFERRED EXPERIENCE: • Experience building and delivering custom AI solutions with workflow automation, business data, APIs, or enterprise systems. • Experience establishing reusable practices or employee communities that expand effective AI use across teams. • Bachelor’s degree in computer science, information technology, business, or a related field, or equivalent relevant professional experience Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

Job Description Looking for a role where no two days are exactly alike? The Staff Pad is excited to partner with a fast-growing cloud consulting company in Dallas, TX to hire an IT Support & Office Operations Specialist to serve as a key resource for its Dallas Solution Delivery Center This is more than a traditional IT support position. You'll work across IT, office operations, recruiting, training, and executive support, giving you broad exposure to the business and the opportunity to make a visible impact You'll support employees and contractors across the U.S., collaborate with teams in Dallas and France, assist everyone from new hires to leadership, and handle a wide range of projects and day-to-day needs This opportunity is ideal for a resourceful, organized, and adaptable professional who enjoys variety, takes initiative, and is comfortable working across different areas of a growing organization Schedule: Full-Time | On-Site, Monday–Friday | Occasional evening and weekend support as needed What You'll Do IT Support & Technology Operations • Serve as the primary IT support contact for on-site and remote employees and contractors across the U.S, • Troubleshoot end-user technology issues and coordinate escalations with the IT teams in France and the Americas, • Manage the laptop lifecycle, including equipment preparation, deployment, shipping, returns, recycling, and asset tracking, • Coordinate IT onboarding and offboarding, ensuring new hires have the equipment, system access, and technology they need from day one, • Provide hands-on support for network equipment, conference rooms, Teams meetings, presentations, and technology used for leadership and client meetings, • Support business applications and platforms including Kantata, Jira, Power BI, and Microsoft Fabric, coordinating with internal administrators and external support teams as needed, • Maintain IT documentation, asset inventories, and processes while supporting SOC 2 security and compliance requirements, • Provide on-site IT support, including equipment checks, restarts, cabling, and vendor coordination, • Coordinate internet and IT vendor access with building management Office Operations • Serve as the primary point of contact for building management, facilities, access badges, keys, vendors, and office-related requests, • Oversee day-to-day office operations, equipment, workspace setup, and vendor coordination, • Coordinate office onboarding for new employees, including workspace preparation, building access, equipment, and orientation, • Partner with administrative teams in France to coordinate employee onboarding, offboarding, equipment, and access needs, • Help maintain a secure, organized, and welcoming office environment Recruiting & Talent Support • Support the recruiting process from candidate sourcing and communication through interview coordination and offers, • Partner with hiring managers to keep candidates informed and the hiring process moving efficiently, • Coordinate and proctor candidate assessments covering areas such as Excel, SQL, XML, AI, critical thinking, and problem-solving, • Maintain careers page content and support recruiting-related initiatives Training & Consultant Development • Coordinate Dayforce training for consultants, including scheduling, enrollment, certification tracking, and related administration, • Support Enforce University, the company's internal training program, including course coordination, materials, and consultant development, • Maintain the accuracy and integrity of employee and client training data Executive Support & Special Projects • Provide executive support to Dallas leadership, including meeting coordination, correspondence, status updates, research, and special projects, • Serve as a trusted resource for the CEO and leadership team, helping with time-sensitive requests, research, problem-solving, analysis, and special projects, • Take ownership of cross-functional projects and provide support wherever the business needs it Knowledge & Internal Operations • Build and maintain internal knowledge resources and process documentation in SharePoint, • Maintain company website content in Wix, including job postings, news, and page updates, • Support internal projects and initiatives across the organization, • Stay current on relevant technology, tools, and industry developments What We Are Looking For We're looking for a versatile professional with a strong technical foundation, excellent organizational skills, and a customer-focused approach. You do not need experience with every system listed below — experience with similar tools and the ability to learn new systems are highly valued. Core Qualifications • Bachelor's degree in MIS, Computer Science, Business, or a related field required; equivalent professional experience will be considered, • Experience in IT support, help desk, systems administration, or a related technical role, • Hands-on experience supporting Windows laptops and Microsoft 365 users, • Basic networking and troubleshooting knowledge, • Strong problem-solving and critical-thinking skills, • Ability to manage multiple priorities, meet deadlines, and work independently, • Strong written and verbal communication skills, • Customer-service mindset with the ability to support both technical and non-technical users, • High level of integrity and discretion when handling confidential employee, client, and executive information, • Proficiency with Microsoft Office and familiarity with SharePoint Preferred Experience • Jira, GLPI, or similar ticketing systems, • Kantata/Mavenlink or other professional services platforms, • Power BI, SQL, XML, or Microsoft Fabric, • Dayforce or another HCM platform, • Wix or another website content management system, • SOC 2 or similar security and compliance frameworks, • Experience supporting remote users through phone, Teams, screen sharing, or other virtual tools What Will Make You Successful • You enjoy variety and are comfortable wearing multiple hats, • You learn new technology, applications, and processes quickly, • You take initiative and look for solutions rather than waiting to be told what to do, • You can balance competing priorities while maintaining strong attention to detail, • You enjoy helping people and being a dependable resource for employees and leadership, • You work well independently while collaborating effectively with teams across the U.S. and France, • You are organized, resilient, adaptable, and comfortable working in a fast-paced environment, • You bring a positive, solutions-oriented "can-do" attitude, • You take ownership of your work and follow tasks through to completion Why This Opportunity If you’re a versatile, proactive professional who enjoys variety and making an impact, this role offers the chance to expand your skills, work across multiple areas of the business, and grow with a fast-moving organization Bring your initiative, curiosity, and can-do attitude — and make a difference from day one. Apply today!

Job Description Position Title: E-Commerce Manager Reports To: Senior Director, E-Commerce Strategy & Sales Department: Ecomm Location: Irving, TX (Hybrid) Type: Full-Time About Us Revision Skincare® Where Skin Longevity Begins™ Revision Skincare® is a leading professional skincare company dedicated to advancing skin health through innovative, science-backed solutions. Our culture is built on curiosity, collaboration, and a passion for excellence. As part of our team, you'll work alongside talented professionals who are committed to research, innovation, and delivering measurable results for customers and healthcare professionals worldwide. At Revision, we look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Role Overview We are seeking an analytical and operationally focused Ecommerce Manager to lead the daily management and growth of our branded Direct-to-Consumer (DTC) website. The core of this role is turning data into high-converting digital experiences while providing strategic direction for the site’s execution. You will lead our customer journey strategy, designing personalized journeys grounded in data and insights and bringing them to life in partnership with our CRM agency, internal stakeholders, and integrated personalization technology. You’ll measure and optimize these journeys continuously, from first visit through repeat purchase. As the primary owner of our Shopify storefront, you will work alongside an Ecommerce Specialist, who handles day-to-day tactical execution, to ensure all initiatives launch with precision and align with our broader business goals. Key Accountabilities 1. Customer Journey Strategy & Optimization • Journey Design: Lead the design of end-to-end customer journeys across awareness, first purchase, replenishment, and loyalty. Base every journey on data and customer insights, and identify the key moments, decision points, and friction for each segment., • Data-Driven Journey Model: Build and maintain a data-driven model that measures journey performance in real time. Use behavioral, transactional, and CRM data to understand where customers move forward, stall, or drop off., • Journey Execution: Bring journeys to life in partnership with our CRM agency. Translate journey designs into clear briefs, requirements, and priorities, and hold the agency accountable for quality, timing, and results., • Cross-Functional Collaboration: Work with Brand, Creative, CRM, and Analytics stakeholders to align journey strategy with business goals, brand messaging, and the promotional calendar., • Personalization Technology: Use integrated personalization and AI-driven tools to deliver relevant product recommendations and content across email, SMS, and onsite. Make sure these tools work together so the experience is consistent at every touchpoint., • Continuous Optimization: Develop and manage a structured testing roadmap (A/B and multivariate) across journey stages, and feed the results back into journey design., • Journey Measurement & Reporting: Define and report on journey KPIs, such as stage-to-stage conversion, time to second purchase, repeat purchase rate, subscription conversion, and CLV. Turn performance results into clear recommendations for leadership 1. Data-Driven Shopify Management & Strategy • Operational Oversight: Lead the end-to-end functionality of the Shopify ecosystem. Work with the Ecommerce Specialist to maintain strong site performance, mobile-first responsiveness, and a bug-free user experience., • Merchandising Strategy: Direct the lifecycle of product listings, landing pages, and blog content. Give the Specialist a clear roadmap to optimize all assets for conversion and modern search visibility., • Performance Analysis & Insights: Act as the internal lead for GA4 and Shopify Analytics. Work closely with our Internal Analyst to monitor KPIs (AOV, CR, CLV), extract insights, and turn data into actionable site optimizations., • Modern Search Optimization: Develop robust SEO strategies, including Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), so the brand is visible in AI-driven search results and LLMs. 1. Data Fluency & Insight Activation • Data Interpretation: Confidently read, interpret, and question data from GA4, Shopify Analytics, CRM, and personalization platforms. Separate meaningful signals from noise., • Insight to Action: Turn findings into prioritized, actionable optimizations for the customer experience. Clearly communicate what the data shows, why it matters, and what to do next., • Analytical Partnership: Work with the Internal Analyst to define reporting needs, check data accuracy, and build dashboards that support fast, confident decisions., • Test-and-Learn Mindset: Use data to form hypotheses, validate assumptions, and measure the impact of every major site and journey change. 1. Tech Stack, Subscription & Retention • Subscription Growth: Manage and optimize subscription programs to drive recurring revenue. Refine the subscriber experience to increase retention and reduce churn., • App Ecosystem: Evaluate and manage third-party Shopify integrations that improve site functionality and streamline the digital journey. 1. Marketing, CRM & Promotional Collaboration • Stakeholder Alignment: Collaborate closely with internal marketing, creative, and inventory teams to develop and execute a comprehensive ecommerce promotional calendar., • Unified Messaging: Partner with Brand and Social teams to keep messaging cohesive and the brand voice consistent across all digital touchpoints throughout the year., • CRM & Lifecycle Marketing: Lead the strategy for lifecycle and journey-based CRM programs, including welcome, post-purchase, replenishment, win-back, and subscription flows. Partner with the CRM agency on execution and with Brand stakeholders on messaging, and make sure campaigns connect to onsite landing pages and promotional cycles., • Campaign Execution: Oversee the Specialist in launching promotional mechanics, including discounts, bundles, and limited-time offers, so the journey from click to checkout is seamless. 1. Customer Experience & Quality Control • Actionable Feedback: Partner with the Customer Service team to review consumer pain points and turn feedback into site improvements., • UX/UI Optimization: Use heatmaps and session recordings to find friction points in the checkout funnel, and work with the team to implement data-backed solutions. Qualifications & Work Experience • Experience: 4+ years in DTC ecommerce management, including experience guiding or supervising tactical team members. Platform Expertise: Advanced knowledge of the Shopify admin and its broader app ecosystem. • Analytical Proficiency: Expert-level experience with GA4 (Google Analytics) and Shopify Analytics, and advanced proficiency in Excel, including pivot tables, lookups, and building reports and models. Experience working with data analysts to drive business decisions.Customer Journey Expertise: Experience designing data-driven, personalized, multi-touchpoint customer journeys, including onsite personalization and AI-driven recommendation tools.Search Trends: Knowledge of traditional SEO as well as emerging GEO and AEO strategies. Personalization & Retention: Hands-on experience with personalization tools and subscription management applications. Agency & Stakeholder Management: Proven ability to brief, guide, and hold agency partners accountable while working closely with internal cross-functional teams, including Brand, Social, and CRM. • Adaptability: Thrives in fast-paced, rapidly changing environments. Able to reprioritize quickly and pivot to support evolving organizational goals without losing execution quality., • Experimentation: Hands-on experience running A/B tests and conversion rate optimization (CRO) programs., • Data Fluency: Proven ability to read, interpret, and act on complex data sets. Comfortable working independently in dashboards and reports, not just consuming summaries. Position is commensurate with experience. Physical Requirements and Work Environment This role requires long periods of sitting at a desk in office or remotely as this is a hybrid position. Tuesdays are mandatory in-office days and two (2) days minimum are required in-office per company policy. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs. Compensation The target base salary range for this role is $125,000-135,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors. Benefits Revision Skincare® offers competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Don't meet every single requirement? At Revision Skincare®, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway! If you are considering employment at Revision Skincare®, review our job postings at revisionskincare.bamboohr.com/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process. Revision Skincare® is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Revision Skincare® is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

Job Description Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do. A Certified Great Place to Work® Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey: • 96% feel good about how we support the community, • 94% are proud to tell others they work at the USO, • 92% say their work has special meaning—it’s not “just a job”, • 91% felt welcomed from day one, • Over 88% agree all employees are treated fairly, regardless of race or gender The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (*Essential Duties) • Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*, • Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*, • Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*, • Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*, • As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*, • Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*, • Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*, • Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*, • With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*, • Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*, • Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*, • Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports – e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*, • May be required to operate a USO or personal motor vehicle., • Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Specifications • High School Diploma or equivalent., • 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred., • Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism., • Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred., • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise., • Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs., • Ability to achieve desired results while working collaboratively in a team environment., • Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation., • Willingness and ability to work non-standard hours as needed., • General knowledge of military community preferred., • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license., • Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions), • Must be a strong advocate of the USO’s mission. Details • This position is located in Dallas-Fort Worth, TX. Preference will be given to local candidates within commuting distance to the location., • Resume and cover letter are required for full consideration., • Background check – education, criminal and driving required., • The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that’s not enough to convince you, here are some direct quotes from employees: • The organization truly cares about the people who work here., • There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization., • Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for., • The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work., • The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.

Job DescriptionAn experienced Infrastructure Engineer / Technical Specialist with 8 years of experience in supporting, implementing, and troubleshooting enterprise IT infrastructure environments. Strong hands-on expertise across compute, storage, networking, hosting services, security, and cloud platforms, with the ability to contribute to infrastructure improvements, maintain operational stability, and support scalable and secure IT services. Key Responsibilities Enterprise Infrastructure Architecture • Support the implementation, configuration, and maintenance of enterprise IT infrastructure across on-premises, hybrid, and cloud environments., • Analyze technical requirements and contribute to stable, scalable, and secure infrastructure solutions under the guidance of senior architects or leads., • Ensure infrastructure changes follow organizational standards, operational procedures, and compliance requirements. Infrastructure Support & Improvement • Monitor infrastructure performance, identify improvement areas, and recommend practical enhancements to improve reliability and efficiency., • Assist in infrastructure upgrade, migration, and modernization activities based on defined project plans and technical guidelines., • Prepare technical documentation, implementation notes, and operational handover details for infrastructure changes. Capacity Planning & Resilience • Perform capacity planning for compute, storage, network, and cloud resources to support enterprise workloads efficiently., • Support backup, data retention, high availability (HA), and disaster recovery (DR) activities as per defined standards and runbooks., • Participate in DR drills, failover testing, and infrastructure validation activities. Cloud & Hybrid Infrastructure • Support and administer cloud-based infrastructure services on platforms such as AWS and Microsoft Azure, focusing on availability, security, and cost awareness., • Work with IaaS, PaaS, and hybrid cloud environments for provisioning, monitoring, and operational support., • Assist in cloud migration and infrastructure transition activities, including assessment inputs, build support, testing, and post-migration validation., • Use automation and configuration management tools such as Ansible, Chef, or equivalent technologies for standard operational tasks. Security & Compliance • Implement and follow IT infrastructure security policies and procedures across supported environments., • Ensure infrastructure operations comply with security, access control, patching, and vulnerability management requirements., • Coordinate with security teams to address findings, remediate risks, and maintain a secure infrastructure posture. Operational Excellence & Technical Support • Support cost-effective infrastructure operations by identifying right-sizing, utilization, and standardization opportunities., • Contribute to infrastructure optimization initiatives, including automation, monitoring improvements, and operational process enhancements., • Provide L3 technical support for complex infrastructure incidents, service requests, problem investigations, and change activities. Database & Data Platform Expertise • Provide support and technical coordination for Relational, NoSQL, and Big Data platforms, including:, • Oracle, SQL Server, PostgreSQL, • Hadoop, Spark, and other open-source big data technologies, • Support data platform availability, performance monitoring, backup coordination, and access/security compliance. Technical Skill Set • Infrastructure Domains: Compute, Storage, Network, Hosting, Data Centers, Hybrid IT, • Cloud Platforms: AWS, Microsoft Azure, • Automation & Configuration: Ansible, Chef, • Databases & Data Platforms: Oracle, SQL Server, PostgreSQL, Hadoop, Spark, NoSQL, • Security: Security operations support, compliance controls, access management, patching, and vulnerability remediation, • Resilience: Backup, Disaster Recovery, High Availability, Data Retention Value Delivered • Maintains infrastructure stability through effective L3 technical support, • Supports infrastructure modernization, migration, and cloud operations, • Improves operational efficiency through automation, monitoring, and process improvement, • Acts as a strong technical contributor for infrastructure operations and delivery teams

Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description This position will be based in our Dallas, TX office. Shield AI is seeking an Asset Management Specialist to support the day-to-day execution of enterprise IT asset management and procurement operations across hardware and software environments. This role helps maintain accurate asset records, coordinate equipment logistics, support software license tracking, and follow established lifecycle processes from request and acquisition through deployment, recovery, and retirement. This position reports into the Service Delivery team under Enterprise Operations and works closely with Cloud & Infrastructure, Cybersecurity, Finance, and business stakeholders. The ideal candidate is organized, detail-oriented, service-minded, and comfortable following documented processes while identifying practical opportunities to improve accuracy and efficiency in a fast-paced environment. What you'll do: · Support daily hardware and software asset management activities, including intake, receiving, tagging, assignment, deployment, transfer, recovery, reclamation, and retirement. · Maintain accurate asset and inventory records in IT asset management, CMDB, procurement, and service management systems. · Coordinate device shipments, returns, warranties, repairs, replacements, and transfers to support employees, projects, and site operations. · Assist with procurement activities such as purchase requests, quote collection, order tracking, receiving, invoice reconciliation, and renewal coordination. · Support software license tracking by maintaining entitlement, assignment, usage, renewal, and reclamation records. · Follow established controls and procedures for asset handling, chain of custody, secure storage, data-bearing device disposition, and audit readiness. · Perform routine inventory reviews and reconcile discrepancies between physical assets, system records, procurement data, and user assignments. · Prepare recurring reports and dashboards for inventory status, aging assets, open requests, renewals, exceptions, and lifecycle activity. · Document procedures, work instructions, and knowledge articles for repeatable asset management and procurement processes. · Partner with Service Delivery, Infrastructure, Cybersecurity, Finance, and People teams to support onboarding, offboarding, refreshes, and equipment recovery. · Assist with internal and external audit requests by gathering records, validating asset information, and resolving documentation gaps. · Identify recurring issues, manual handoffs, or data quality gaps and recommend practical process or workflow improvements. · Provide responsive customer service and communicate clearly with employees, vendors, and internal stakeholders regarding asset requests and status. Required Qualifications: · 1–3 years of experience in IT asset management, IT operations, service delivery, procurement support, inventory control, or a related field. · Experience working with hardware assets such as laptops, desktops, mobile devices, peripherals, or infrastructure equipment. · Basic familiarity with software licensing, purchasing, inventory, or asset lifecycle concepts. · Experience maintaining accurate records in an ITSM, CMDB, ITAM, ERP, procurement, or inventory management system. · Strong attention to detail and ability to reconcile data, follow procedures, and manage multiple requests or priorities. · Clear written and verbal communication skills, including the ability to document processes and provide professional customer support. · Ability to work effectively with cross-functional teams in a fast-paced, high-growth environment. · Ability to handle company equipment and information responsibly and follow security and compliance requirements. Preferred Qualifications: · Experience with enterprise IT asset management, service management, CMDB, or workflow automation tools. · Exposure to procurement processes, vendor coordination, purchase orders, invoices, warranties, or software renewals. · Familiarity with asset audits, inventory reconciliation, secure device disposition, or software license compliance. · Basic understanding of lifecycle stages including request, acquisition, assignment, support, refresh, redeployment, reclamation, and retirement. · Familiarity with enterprise environments subject to SOC, NIST, ITAR, or DoD controls. · Experience in a technology, aerospace, defense, manufacturing, or other regulated environment. · Relevant training or certification in IT service management, asset management, procurement, or inventory control. #LI-KE1 #LC Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA currently seeks a direct hire PACS Architect to join our team in Dallas, TX. Location: Remote (Monthly onsite attendance required in Dallas, TX. Candidates are responsible for their own travel expenses.) Summary: The Enterprise Imaging Architect / Senior Enterprise Imaging Specialist is responsible for the administration, support, optimization, and lifecycle management of enterprise imaging applications and infrastructure. This includes PACS, Vendor Neutral Archive (VNA), DICOM and HL7 integrations, image exchange platforms, and advanced post-processing applications. This role serves as the senior technical expert for enterprise imaging workflows, ensuring the availability, performance, security, and interoperability of imaging systems across the organization. The ideal candidate will combine deep technical expertise with project leadership experience to support enterprise-wide imaging initiatives and operational excellence. Key Responsibilities: • Evaluate project requests related to enterprise imaging applications and associated systems., • Conduct current-state assessments, requirements gathering, solution design, and application build activities., • Lead implementation teams through planning, design, development, testing, and deployment phases., • Ensure system designs align with organizational policies, regulatory requirements, and industry standards., • Collaborate with stakeholders to develop scalable solutions for complex business and clinical imaging workflows., • Support training development, implementation documentation, and transition to operational support., • Develop and maintain detailed project plans, schedules, and timelines., • Lead project teams to deliver initiatives on time, within scope, and within budget., • Monitor and resolve support tickets and production issues., • Coordinate software patches, service packs, upgrades, and system maintenance activities., • Develop and maintain technical documentation, procedures, and support processes., • Participate in an on-call support rotation., • Ensure system availability, performance, stability, and security., • Monitoras servers, services, databases, logs, backups, scheduled processes, storage utilization, and system performance metrics. REQUIRED: • Minimum 7 years of related enterprise imaging, healthcare IT, or systems architecture experience, • Minimum 7 years Proven experience supporting enterprise imaging platforms including PACS, VNA, DICOM, and HL7 integrations, • Bachelor's degree in information technology, Computer Science, Healthcare Informatics, or a related field, or equivalent combination of education and experience. PREFERRED: • Demonstrated project leadership and project management experience., • Experience implementing, upgrading, and supporting enterprise-scale imaging systems., • Strong troubleshooting and operational support background in complex, integrated environments., • Ability to complete and maintain required application-specific certifications and training relevant to supported systems. LICENSES AND CERTIFICATIONS • Possess Certified Imaging Informatics Professional (CIIP) from the American Board of Imaging Informatics (ABII). #LI-NorthAmerica NTT DATA provides a reasonable range of compensation for specific roles. The starting salary range for this remote role is ($140k-$150k/annual). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits About NTT DATA: NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com. NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Description Access Control Systems Specialist Company: Tetra Location: Dallas, TX (On-Site Required) Salary: $80,000–$105,000 annually, depending on experience Employment Type: Full-Time Industry: Low Voltage / Security Systems / Technology Integration Department: Operations About the Position Tetra is seeking a highly skilled Senior Low Voltage Systems Integration Specialist to join our growing Operations team in North Richland Hills, TX. This is a hands-on technical position for an experienced professional who specializes in programming, configuring, integrating, and troubleshooting advanced low-voltage systems. In this role, you will take ownership of preparing and testing systems before they are deployed to customer locations. You'll also serve as a senior technical resource for our field installation teams and clients, providing advanced remote support and resolving complex system challenges. We are looking for someone who understands the complete picture of low-voltage technology, from hardware and software to networking, programming, and system integrations. This is not a traditional IT helpdesk role. We need an experienced systems integration professional who can independently diagnose complex issues, develop reliable solutions, and help improve technical standards across our organization. If you enjoy working with advanced technology, solving challenging problems, and being the person others turn to for technical expertise, this could be an excellent opportunity for you. Key Responsibilities • Systems Programming, Configuration & Testing, • Configure, program, and thoroughly test low-voltage systems before installation., • Pre-build and program access control panels, user credentials, permissions, and controller logic., • Configure CCTV systems, IP cameras, video management systems (VMS), and recording equipment., • Set up network infrastructure, including VLANs, managed switches, IP addressing, firewalls, and VPN connections., • Program A/V processors, control systems, intercoms, and gate operator integrations., • Integrate multiple technologies, including access control, surveillance, intercoms, fire alarm interfaces, and A/V systems., • Install firmware updates, verify compatibility, and create system configuration backups., • Perform bench testing and simulate real-world operating conditions to identify issues before deployment., • Verify that all systems are fully programmed, functional, tested, and documented before leaving the office., • Advanced Troubleshooting & Field Support, • Serve as the primary escalation point for complex technical issues encountered by field technicians., • Provide real-time remote troubleshooting and technical support for installations throughout DFW, Austin, and San Antonio., • Diagnose and resolve network conflicts, programming errors, hardware issues, and system integration failures., • Access systems securely through VPNs and remote management platforms., • Guide field technicians through troubleshooting processes to reduce downtime and unnecessary service calls., • Identify recurring technical issues and implement solutions to prevent future problems., • Collaborate with field leadership to improve troubleshooting skills and installation quality., • Client Technical Support & System Optimization, • Provide advanced remote support to clients experiencing technical issues or requiring system adjustments., • Modify access control permissions, system settings, and security workflows., • Optimize video surveillance analytics, remote viewing capabilities, and recording configurations., • Troubleshoot and fine-tune integrated audio/video and control systems., • Perform system health checks, firmware updates, and remote diagnostics., • Help clients maximize the capabilities and performance of their installed systems., • Maintain a professional, solutions-focused approach when communicating with customers., • Technical Documentation & Quality Control, • Develop and maintain detailed system documentation, including IP schemas, network maps, wiring diagrams, and programming records., • Create and maintain configuration backups, firmware records, and integration diagrams., • Document system architecture and troubleshooting procedures for future reference., • Maintain secure protocols for storing and managing remote access credentials., • Establish consistent programming and documentation standards., • Ensure field technicians have the information needed to complete installations efficiently and accurately., • Technical Training & Continuous Improvement, • Identify recurring installation issues involving wiring, equipment selection, programming, and system configuration., • Provide technical guidance and coaching to field installation teams., • Recommend training opportunities based on observed technical knowledge gaps., • Work with Operations leadership to improve system reliability and technical performance., • Stay current with manufacturer updates, new technologies, software releases, and industry best practices., • Support ongoing improvements in installation efficiency, first-time fix rates, and service quality. Required Qualifications • 5+ years of professional experience in low-voltage systems integration, commercial security systems, or a closely related technical field., • Advanced hands-on experience configuring and programming commercial access control systems., • Strong knowledge of CCTV, IP cameras, and video management systems (VMS)., • Experience with network configuration, including TCP/IP, VLANs, DHCP, static IP addressing, managed switches, firewalls, and VPNs., • Working knowledge of commercial A/V systems, control programming, and system integrations., • Experience integrating access control, surveillance, intercom, and other low-voltage technologies., • Ability to read and interpret technical drawings, wiring diagrams, and network schematics., • Strong understanding of relay logic, hardware configurations, and system troubleshooting., • Experience with software programming, firmware updates, and system configuration management., • Proven ability to diagnose complex technical problems and implement effective solutions., • Strong written communication and technical documentation skills., • Excellent organizational skills and attention to detail., • Ability to manage multiple priorities and troubleshoot effectively under pressure., • Ability to work independently while collaborating with field technicians and Operations leadership., • Must be able to work on-site in North Richland Hills, TX. Preferred Qualifications • Experience with enterprise-level access control and video surveillance platforms., • Knowledge of commercial door hardware, including magnetic locks, electric strikes, and electrified trim., • Understanding of fire alarm interfaces, emergency door release logic, and applicable life safety requirements., • Experience with cloud-based and on-premises security system architecture., • Familiarity with API integrations and multi-site system configurations., • Experience with A/V signal flow, DSP programming, HDMI matrix systems, and networked A/V., • Knowledge of Power over Ethernet (PoE), bandwidth calculations, and video storage requirements., • Experience programming intercoms, gate operators, and integrated building security systems., • Manufacturer certifications in access control, CCTV, networking, or A/V technologies., • Previous experience mentoring technicians or serving as a senior technical support resource. What We're Looking For Our ideal candidate is a technically driven professional who takes pride in delivering reliable, high-quality systems. You should be someone who: • Takes ownership of technical challenges from start to finish., • Enjoys solving complex problems and identifying root causes., • Is proactive about preventing issues rather than simply reacting to them., • Understands the importance of thorough testing and documentation., • Communicates effectively with technicians, leadership, and customers., • Enjoys helping others improve their technical skills., • Stays current with new technologies and industry advancements., • Maintains a positive, professional attitude when handling challenging situations. What Success Looks Like As our Senior Low Voltage Systems Integration Specialist, you will play an important role in improving the efficiency, reliability, and overall quality of our operations. Success in this position includes: • Ensuring systems are fully programmed and tested before deployment., • Reducing field installation downtime and repeat service calls., • Increasing first-time installation and repair success rates., • Improving the quality and completeness of technical documentation., • Resolving complex technical issues efficiently., • Strengthening field technicians' troubleshooting capabilities., • Improving customer satisfaction through reliable system performance. Compensation & Incentives • Annual Base Salary: $80,000–$105,000, based on experience and technical qualifications., • Quarterly performance incentives may be available based on operational improvements, reduced service callbacks, documentation quality, and field performance. Why Join Tetra? At Tetra, we believe reliable technology starts with exceptional technical expertise. This position offers the opportunity to work with sophisticated low-voltage systems, solve meaningful technical challenges, and directly influence the quality of our installations and customer experience. You'll serve as a trusted technical expert within our Operations team, helping ensure that every system we deliver meets high standards for functionality, reliability, and performance. If you're an experienced low-voltage systems professional ready to take your technical career to the next level, we encourage you to apply today! Equal Employment Opportunity Tetra is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Job Description About Applied Digital At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow’s technological advancements, including AI-driven video and generative platforms. We are: • Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution., • Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers., • Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Summary Applied Digital is seeking a Workplace Culture & People Specialist to join our growing organization. This role will play a key part in supporting initiatives such as improving workplace culture and strengthening employee engagement. The ideal candidate will ideate, propose, and execute innovative and creative solutions aimed at fostering positive workplace culture while also supporting broader HR functions. Key Responsibilities • Develop and implement programs or activities that fosters positive workplace culture and enhances the employee experience., • Collaborate with cross-functional teams to deliver engagement strategies aligned with organizational goals., • Own and enhance employee engagement campaigns that promote recognition and inclusion across the organization., • Analyze engagement data and feedback to identify trends, measure program effectiveness, and recommend improvements., • Assist with and support various HR functions such as new hire onboardings and orientation, learning and development, employee relations, and more Basic Qualifications • Bachelor’s degree in Human Resources, Psychology, Communications, Business or a related field., • 1-2+ years of experience in a Human Resources role, preferably related to employee engagement., • Experience using modern HRIS technologies., • Excellent written and verbal communication skills., • Experience using Microsoft Suite tools (Outlook, Teams, etc.). Preferred Qualifications • Advanced degree or accredited HR certification., • Experience using ADP WorkforceNow technology. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Essential Skills • Communication: Clear verbal and written communication to document incidents and ensure proper shift handoffs., • Collaboration: Ability to work closely with team members, supervisors, and cross-functional partners., • Adaptability: Flexible in responding to changes in process, tools, environment, and shift assignments., • Accountability: Takes ownership of assigned tasks and follows through with minimal supervision., • Attention to Detail: Maintains thorough and accurate logs, inspections, records, and documentation., • Time Management: Manages time effectively to meet performance expectations and service levels., • Integrity: Adheres to company policies, safety protocols, and professional ethics always., • Continuous Improvement Mindset: Recommends and supports efficiency, safety, and system innovations., • Documentation Discipline: Maintains clear, consistent records for operational continuity and compliance., • Security Compliance: Maintains awareness of data center physical and logical security expectations., • Digital Literacy: Uses productivity tools (e.g., Outlook, Teams, Excel, ticketing systems) for communication and documentation in office or hybrid settings. Physical Requirements • Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Job DescriptionTekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. AI Security Operations Specialist Dallas, TX or Denver, CO 4 days onsite 12 months contract-to-hire $65-70/hr W2 Candidates must be authorized to work in the US w/o sponsorship Requirements: • 7 years of progressive experience with specific focus on GRC, cyber security, and AI, • Security operations, security program coordination, and/or technical security PM experience, • AI and security knowledge (MCP servers, approved vs. unapproved tech), • Strong organization and follow-through on ongoing remediation work, • Clear communication with both technical teams and end users, • Onsite 4 days a week in Dallas or Denver Key Responsibilities • Act as the main contact between security engineering (including CrowdStrike), AI security engineering, the AI governance team, and Schwab end users., • Review findings from security engineering against the approved AI and MCP inventory., • Spot unapproved AI technology, including MCP servers, AI websites and tools, and local AI models., • Reach out to affected users and explain:, • What was found, • Why it isn't approved, • Which policy or governance requirement applies, • How to register it or get it approved, • Guide users through the "front door" process for registering MCP servers and other AI technology., • Track findings, communications, remediation, and status through to resolution., • Send technical challenges or disputes to the right technical or governance team., • Run the established remediation process consistently and keep it organized. What You Bring • Background in security operations, security program or project coordination, or technical security project management., • Enough technical knowledge to:, • Understand what MCP servers are, along with basic AI and security terms, • Understand the scope of findings from security engineering, • Tell approved technology apart from unapproved technology, • Explain the general security reason something was blocked, • Strong organization and follow-through, with the ability to manage ongoing operational work, not just produce documentation., • Clear communication with both technical security teams and non-technical business users., • Comfort working where security engineering, governance, operations, and end users meet. Nice to Have • GRC or security governance experience., • Exposure to enterprise AI governance or AI usage policies., • Familiarity with CrowdStrike or similar security tools.For more information and other jobs available please contact our recruitment team at careers@tekfortune.com . To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .

Job Description OVERVIEW The Senior IT Operations Support Specialist (Level 3) provides advanced operational support across Cavender’s infrastructure, store systems, and enterprise applications. This role serves as the highest escalation point within the Help Desk organization for non-development issues, working closely with application owners, developers, infrastructure, and security teams to resolve complex incidents impacting retail stores, corporate offices, and warehouse operations. This position focuses on operational stability, incident resolution, and cross-system troubleshooting, particularly for point-of-sale (POS), warehouse management, identity, networking, and collaboration platforms. The role bridges the gap between frontline support and engineering teams, ensuring reliable, secure, and consistent technology operations. The role participates in on-call rotations, supports after-hours maintenance and critical business events, and may require limited travel to stores or distribution centers as needed. DUTIES AND RESPONSIBILITIES • Support the “Cavender’s Culture” and drive the Mission, Vision and Values, • Serve as Tier 3 escalation for complex incidents impacting Microsoft Dynamics Point of Sale (POS) and store technology, Microsoft Dynamics Warehouse Management systems, and corporate office and distribution center operations., • Troubleshoot issues across infrastructure, endpoint, identity, network, and application layers., • Lead response for high-impact outages affecting retail or warehouse operations, maintaining calm and effective incident coordination., • Coordinate with application owners and development teams when code-level changes are required., • Support and troubleshoot hybrid identity environments, including on-prem Active Directory and Azure Active Directory (Entra ID)., • Diagnose authentication, access, and synchronization issues in hybrid environments., • Support endpoint monitoring and remediation using NinjaOne RMM., • Manage and troubleshoot mobile and device management using ManageEngine MDM., • Support and troubleshoot Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online., • Troubleshoot store and corporate network connectivity using SASE and SD-WAN technologies, including Fortinet platforms., • Diagnose WAN, VPN, firewall, and connectivity-related issues impacting stores and warehouses., • Coordinate with network and security teams to restore service quickly during outages., • Utilize ServiceNow ITSM for incident, problem, and change management., • Perform root cause analysis (RCA) and clearly document findings, corrective actions, and preventative recommendations., • Create and maintain operational runbooks, SOPs, and troubleshooting guides., • Define escalation criteria and handoff standards for Level 1 and Level 2 teams., • Mentor and support Level 1 and Level 2 support staff, reinforcing consistent troubleshooting, documentation, and ticket quality standards., • Participate in training development and onboarding efforts for IT Operations Support team members., • Identify opportunities for automation, monitoring, and self-service improvements to strengthen operational stability., • Participate in change management reviews and operational readiness planning., • Support after-hours maintenance, on-call rotations, and critical business events. QUALIFICATIONS AND REQUIREMENTS • Bachelor’s degree in Information Technology or equivalent experience., • 5+ years of experience in IT operations or enterprise support environments, including retail or multi-location operations., • Strong experience supporting point-of-sale systems, warehouse systems, and enterprise applications., • Proven ability to troubleshoot complex issues across infrastructure and application layers in hybrid on-prem and cloud environments., • Experience working with ITSM tools and structured incident, problem, and change management processes., • Strong analytical, communication, and documentation skills, with the ability to coordinate effectively across teams during high-impact incidents., • Ability to participate in on-call rotations, after-hours support, and up to 15% travel to stores or distribution centers as needed., • Based in the DFW, Houston, or Austin, TX metropolitan areas PREFERRED SKILLS • Experience supporting Microsoft Dynamics retail or warehouse solutions., • Hands-on experience with Microsoft 365, hybrid identity, endpoint management, and mobile device management platforms., • Experience with Fortinet networking technologies and SD-WAN/SASE environments., • Familiarity with ITIL or managed service frameworks., • Relevant technical certifications (Microsoft, CompTIA, Fortinet, or similar). Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.

The primary responsibility of a Sales Specialist 1 is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey. The Sales Specialist 1 is responsible for delivering an exceptional guest experience by executing the Living Spaces Guest Engagement Model. This role focuses on driving sales performance through targeted SPH (Sales Per Hour) and achieving company KPIs while ensuring top-tier guest satisfaction as measured by survey results. Additional responsibilities include maintaining showroom Visual Merchandising Standards to create an inviting and organized environment. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Drive sales performance against targeted SPH (Sales Per Hour) and company KPIs while achieving high levels of guest satisfaction as measured by survey results., • Achieve individual sales performance expectations, including SPH and applicable company KPIs., • Analyze daily sales results, partner with leadership on behavioral expectations, and develop monthly proficiency plans using company sales reporting tools., • Promote a positive, guest-focused store culture that supports revenue objectives and brand standards., • Execute style guide directives, oversee merchandising and labeling, and ensure completion of Sales Merchandising Fundamentals on the showroom floor., • Maintain inventory accuracy and comply with company asset protection and loss prevention standards., • Assist with furniture assembly and preparation according to company guidelines., • Utilize company systems and tools effectively while adhering to established operational processes and procedures., • Perform additional duties as assigned to support overall store operations and enhance the guest experience. The hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time. Compensation: $15.50 - $20.15 Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's. Additional available benefits upon meeting eligibility requirements include: • Medical (full-time only), • Dental (full-time only), • Vision (full-time only), • 401(k) with Company match (full and part-time), • Vacation (full-time only or as otherwise required by applicable law), • Paid Sick Leave (full and part-time), • Flex or Health Spending Account (for eligible full-time only), • Employee Assistance Program (full and part-time), • Holiday pay (full-time only), • Life insurance (full-time only) Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E-Verify Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. Applicant Privacy

37F Psychological Operations Job Overview: As a Psychological Operations Specialist, you'll be an expert at persuasion. You'll assess and develop the information needed to influence and engage specific audiences. You'll broadcast important information through various mediums and assist U.S. and foreign governments, militaries, and civilian populations. Bonuses up to $13,000 Requirements: • Be a U.S. Citizen or permanent resident with a valid Green Card, • 17 to 42 Years Old, • High School Diploma or GED, • Eligible for a Top Secret Security Clearance, • Meet Tattoo Guidelines, • No Major Law Violations, • No Medical Concerns Testing & Certifications: • 53 Nationally Recognized Certifications Available, • 20 weeks of One Station Unit Training, • 10-day Psychological Operations Specialist Assessment & Selection Program, following Airborne School and Psychological Operations Specialist Qualification Course.(active duty only), • Score 85 or above on the Defense Language Aptitude Battery (DLAB) (active duty only), • Active Duty & Army Reserve: 10 weeks of Basic Combat Training, 10 weeks of Advanced Individual Training or, 16-22 of weeks One Station Unit Training, • Active Duty only: Airborne School*, • 5 weeks of Psychological Operations (PO) Preparation & Conditioning Course, • 10-day PO Assessment & Selection, • 10 weeks of PO Qualification Course, • 10 weeks of Special Warfare PO Course, • 16-22 weeks of Basic Special Operations Language Training*, • Score 75 or above on the Defense Language Aptitude Battery (DLAB), • *Army Reserve Soldiers may attend Airborne or Language training if their units require it., • 105 ASVAB Score: General Technical (GT) Skills You'll Learn: • Persuasion & Influence, • Cultural Awareness & Communications, • Social & Psychological Analysis About Our Organization: The U.S. Army offers a wealth of possibilities for your future – whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Part Time Positions. Click apply for an Interview

Job Description About Us At Leap, we're on a mission to transform the home improvement industry - and we want you to be part of that journey. We're proud to be recognized on the Inc. 5000 and Inc. Regionals lists for 5+ consecutive years, reflecting sustained growth driven by innovation, strong execution, and an incredible team. We build technology that helps contractors work smarter, scale faster, and deliver better experiences to their customers. When you join Leap, you'll work alongside curious minds, bold innovators, and thoughtful risk-takers who care deeply about doing great work - and doing it together. Our culture is transparent, supportive, and grounded in approachable leadership. We actively listen to our employees through semi-annual engagement surveys, maintain a strong eNPS score, and consistently act on feedback to improve what's working and where we can do better. We believe great work happens when people are supported outside of work, which is why we offer comprehensive benefits and wellness resources for you and your family. Take the Leap today and help shape what's next. This is a high-volume position that we fill often. By applying, you'll be added to our priority list for upcoming openings. Thank you for your interest in joining Leap - let's stay in touch! Position Overview We are seeking a dynamic and detail-oriented SalesPro Specialist to join our team. In this role, you will lead engaging Zoom training sessions, manage customer projects, provide backend training, and configure software to meet customer needs. You will also develop innovative solutions to address customer requests, ensuring their successful integration and satisfaction. This is a fantastic opportunity for a motivated individual to thrive in a fast-paced environment with ample opportunities for professional growth and advancement. Responsibilities • Lead Interactive Training Sessions: Conduct engaging, hands-on training sessions via Zoom to ensure customers effectively utilize the software., • Manage Customer Projects: Oversee customer onboarding projects from initiation to completion, ensuring timely delivery and adherence to project plans., • Backend Training and Configuration: Provide in-depth training on backend functionalities and configure software settings to align with customer requirements., • Customer Support and Solution Development: Address customer requests by devising innovative solutions and ensuring their business needs are met., • Project Management: Implement project management best practices, including time tracking, development and maintenance of detailed project plans, and clear, consistent communication., • Issue Identification and Mitigation: Proactively identify potential issues, risks, and concerns during the onboarding process and take appropriate actions to mitigate them., • Customer Education Programs: Assist in developing and executing educational programs to support new business initiatives, ensuring customers are well-informed and empowered., • Cross-Departmental Collaboration: Work collaboratively with various departments within Customer Success to ensure customer accounts are configured to meet their business needs., • Deep Product and Sales Process Knowledge: Gain an in-depth understanding of the customer's sales processes and the SalesPro application to provide tailored solutions., • Enhance Customer Experience: Serve as a driving force in delivering a positive and seamless customer onboarding experience, ensuring high levels of satisfaction and success. Qualifications • Education: Associate's degree or Bachelor's degree required., • Experience with Web-Based Applications: 1-2 years of experience using, supporting, or troubleshooting web-based applications., • Client-Facing Role Experience: 1-2 years of experience in an external client-facing role, demonstrating strong customer service skills., • Software Implementation: 1-2 years of experience with software implementation, showcasing the ability to guide clients through the setup process., • Project Management: 1-2 years of project management experience, including planning, executing, and overseeing projects to ensure timely completion., • Nice to Have: Experience working in fast-paced startup environments, demonstrating adaptability and the ability to thrive in rapidly changing, dynamic settings., • Communication Skills: Excellent written and verbal communication skills to effectively convey information and instructions., • Technical and Analytical Skills: Strong technical, analytical, and troubleshooting skills to address and resolve client issues., • Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and projects simultaneously., • Attention to Detail: Exceptional attention to detail and accuracy in all work., • Prioritization and Time Management: Ability to prioritize tasks and manage workload efficiently in a high-volume, deadline-driven environment. Compensation will be determined based on experience, skills, and qualifications. Pay Range $65,000—$70,000 USD Benefits We believe in supporting our employees holistically - your health, financial well-being, time to recharge, and overall happiness matter to us. Here's what you can look forward to: • Affordable Health & Wellness Coverage – comprehensive and competitive benefits package, starting the first of the month following your hire date., • Invest in Your Future – 401(k) company match to help you build financial security., • Time to Recharge – We believe time to rest and recharge matters. Leap offers a Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays., • Comprehensive Employee Assistance Program (EAP) – resources to support your mental health, financial well-being, and everyday challenges., • Exclusive Discounts with LifeMart (via ADP) – save on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more!, • MoveSpring Wellness App – stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!, • Culture & Team-Building Activities – we love to connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit! Join us and experience a company that truly invests in YOU! Leap is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs. Leap, LLC collects personal information from job applicants as part of our recruiting and hiring process. This information is collected directly from you and from third parties such as background check providers and professional references. It is shared only with Greenhouse Software Inc. (our recruiting platform) and others as required by law. We do not sell your personal information. The categories of information we collect, and the purposes for which we use them, include: • Identifiers (name, email, phone, address) — to contact you and manage your application, • Professional information (resume, work history, skills, references) — to evaluate your qualifications, • Education information (degrees, certifications) — to verify credentials required for the role, • Background check data (criminal history, employment verification) — to complete pre-employment screening as permitted by law, • Voluntary demographic information (EEO data) — for legally required reporting only; not used in hiring decisions

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a strong sense of professionalism and empathy? We're seeking experienced Account Receivable Specialists to join our high-performing team and help recover past-due consumer accounts while maintaining respectful and trust-based customer relationships. As a Recovery Specialist, you'll begin with our paid, two-week professional training program, where you'll learn advanced recovery strategies and negotiation techniques. Once trained, you'll work directly with customers to resolve outstanding balances and support their journey toward financial stability. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Key Responsibilities: • Use a variety of contact technologies and recovery strategies to locate the correct parties., • Understand each customer's financial situation and recommend appropriate payment solutions., • Negotiate payment terms with empathy, tact, and professionalism., • Handle both outbound and inbound calls effectively., • Follow all required scripts, policies, and procedures with precision., • Respond confidently to common objections and guide customers toward resolution., • Meet monthly performance goals and complete other assigned duties., • Attend team meetings and training sessions; stay current with updates to systems, processes, and program knowledge., • Adhere to all attendance and scheduling requirements. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - Customer Success - IT Support - Data Analysis - Financial Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year. PandoLogic. Category:Human Resources, Keywords:Training & Development Specialist, Location:Dallas, TX-75201 d24ad0b8-823f-4e68-a892-2986ccdf7392

*THIS POSITION IS REQUIRED TO BE IN OUR SACRAMENTO, CA OFFICE OR IN LAS VEGAS. WE ARE NOT ABLE TO OFFER FULL REMOTE TO OUT OF STATE CANDIDATES* About Luxer One Luxer One designs and deploys intelligent locker and access systems across multifamily, commercial, enterprise, and entertainment markets in North America. An Assa Abloy company, our products are connected hardware — physical locker systems with embedded firmware, cloud management, IoT device networks, and mobile interfaces — deployed at thousands of locations and processing millions of transactions annually. Our commercial portfolio includes Luxer One, DropLocker, American Locker, and Luxer Trace, and it is growing. Hardware is the foundation. The software makes it smart. We need a Senior Product Manager of Hardware who thinks in that order. Why This Role Matters As a Senior Product Manager of Hardware, you will own the hardware that Luxer One's commercial business runs on — the lockers, control boards, access hardware, IoT gateways, and connected device network behind every deployment. That means owning the product from concept through manufacturing through field deployment through the full lifecycle, with a commercial lens on every decision: what it costs to build, what it costs to deploy, what it generates in the market, and what it takes to win. The commercial portfolio is at an inflection point. New hardware platforms are entering production. New market segments are opening. The next generation of our connected hardware needs a product leader who can drive NPI programs, work with manufacturing partners, spec the firmware requirements, price the product for the market, and stand in front of an enterprise customer and make the business case — all without changing gears. If hardware product management is your native discipline and connected devices are your home terrain, this is built for you. Who You Are You are a hardware product manager first. You have lived the NPI cycle — from concept and requirements through design validation, manufacturing ramp, and field deployment. You understand BOM and cost targets, design for manufacturability, certification and compliance, and what it means to ship a physical product that has to work in the field for years without someone pressing a reset button. You also understand what makes hardware smart in 2026: connectivity, cloud management, OTA updates, device telemetry, and the software layer that turns a physical product into a managed fleet. Connected hardware experience is not a bonus for you — it is the part of the job you are most excited about. You are: • A hardware PM with manufacturing depth — you have owned NPI programs, worked with contract manufacturers, managed BOM and cost targets, and shipped physical products into production; the hardware development lifecycle is your native environment, • Connected device fluent — you understand how hardware connects to cloud services, how fleets of deployed devices are managed remotely, what OTA update architecture looks like, and how telemetry and device health monitoring work at scale; IoT is not a stretch for you, it is the domain, • Commercial and revenue focused — you hold yourself accountable for what the hardware produces in the market — revenue, margin, win rate, customer value delivered — not just what ships from manufacturing; you have owned pricing decisions, business cases, and launch strategy, • Technically credible across the stack — you can sit with firmware engineers on embedded constraints, with cloud architects on device management design, and with manufacturing partners on production tooling, and you are credible in all three rooms; you do not need to be the deepest expert in any one layer, but you need to understand how they connect, • AI-forward in product thinking and personal workflow — you apply AI to how you work (discovery synthesis, spec generation, competitive analysis) and you see AI capability as a meaningful product design lever for connected hardware, • Entrepreneurial and fast — you make decisions with incomplete information, prototype before specs, and prefer a physical prototype in a customer's hands over a perfect requirements document; you have launched things from scratch, not just managed existing roadmaps And you bring: • A track record of shipping connected hardware products — physical devices with cloud management, remote update capability, and fleet-scale deployment — into commercial markets, • Real NPI experience: from requirements through DVT, manufacturing ramp, and field deployment, • Revenue ownership: pricing, packaging, business case development, and accountability for product-driven commercial results, • Multi-product range: you have managed more than one hardware platform or product line simultaneously What You'll Do Hardware Portfolio Ownership and NPI • Own the hardware product roadmap across the commercial portfolio — control boards, IoT gateways, connected locker hardware, access systems, and next-generation platform programs, • Lead NPI programs end to end: requirements definition, hardware design review, DVT and EVT validation, manufacturing ramp, certification and compliance, and field deployment readiness, • Work directly with our Las Vegas manufacturing team and contract manufacturing partners on design for manufacturability, cost targets, BOM management, and production quality, • Own the hardware product lifecycle — including EOL planning, cost reduction programs, and platform succession decisions, • Partner with the embedded systems team on firmware requirements, over-the-air update architecture, and device management capabilities Connected Device and Fleet Strategy • Own the connected device strategy for the commercial hardware portfolio — how devices connect, how they are provisioned and enrolled, how they are monitored and managed at scale, and how OTA updates are deployed safely across deployed fleets, • Define requirements for device telemetry, remote diagnostics, fleet health monitoring, and device management platforms — working with cloud and embedded engineering on implementation, • Drive the product roadmap for device management capabilities that reduce field service costs, improve uptime, and enable new commercial service models Commercial and GTM Ownership • Carry a revenue and margin lens on every hardware product decision — cost targets, pricing strategy, and the business case behind every new product introduction, • Own go-to-market for hardware launches: pricing and packaging, sales enablement, positioning, and launch execution in partnership with the VP Sales and Senior Product Marketer, • Build and defend business cases for new hardware programs — market sizing, investment rationale, revenue models, and payback period, • Partner directly with sales and account management on enterprise opportunities that require hardware product expertise — join customer conversations, help close deals, bring market signal back Discovery and Technical Leadership • Lead customer and market discovery for new commercial hardware initiatives — building conviction from direct observation in the field, at customer sites, and at industry events, • Translate market signal into technically grounded hardware specifications that manufacturing partners can build and engineering teams can implement, • Serve as the technical product authority for commercial hardware in cross-functional planning — representing hardware requirements, constraints, and capabilities in roadmap, NPI, and strategic discussions AI Application to Hardware Products and PM Workflow • Identify where AI capabilities create real product value in the connected hardware portfolio: predictive maintenance, anomaly detection, AI-powered fleet management, and agentic workflows for device operations, • Apply AI tools actively in the PM workflow — spec generation, competitive analysis, discovery synthesis, and cross-portfolio coordination — to move faster and produce higher-quality output Location & Work Model Sacramento, CA OR Las Vegas, NV preferred. This role works closely with the VP Commercial Product & Delivery, the embedded systems team, manufacturing partners, and field operations — in-person presence matters. Hybrid considered for the right candidate. Regular travel required for manufacturing partner visits, customer site visits, NPI validation, and industry events. What We're Looking For • Seven or more years of product management experience with the majority spent on physical hardware products — you are a hardware PM, not a software PM who has also touched hardware, • Direct connected hardware experience: physical devices with cloud connectivity, remote management, OTA update capability, and fleet-scale deployment in a commercial or enterprise context, • NPI ownership: you have led hardware development programs from requirements through manufacturing and field deployment, with experience working directly with contract manufacturers, • Revenue and margin accountability: you have owned pricing decisions, business cases, and commercial performance for a hardware product line — not just delivered to a revenue target someone else set, • Technical depth across the connected hardware stack: embedded firmware constraints, cloud device management, connectivity protocols, and mobile interfaces — sufficient to make credible technical product decisions in each domain, • Multi-product or multi-portfolio experience: you have managed more than one hardware platform simultaneously and can context-switch without losing strategic thread, • Demonstrated AI fluency: in your product thinking and your own PM workflow — active usage, not a resume keyword, • Strongly Preferred, • Experience at a company manufacturing and deploying connected hardware at commercial scale — IoT, access control, smart lock, asset tracking, industrial IoT, or similar, • Direct experience with device management platforms, MDM, or fleet monitoring tooling for connected hardware at scale, • Background at a startup or growth-stage hardware company where you had broad NPI and commercial ownership — not a specialist PM inside a large hardware organization, • Experience with access control, smart locker, asset management, or connected physical security products, • The pay range for this role is $140,000 - $175,000 + 10% bonus per year, depending on experience, skills, and location. This range reflects what we believe in good faith we'd pay for this position at the time of posting, and final offers may vary based on qualifications and business needs. Equal Opportunity Employer Luxer One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Job Title: Area Vice President, Channel Sales Location: USA Experience Level: At least 10+ years in Channel Sales/Business Development experience in Cyber Security About ColorTokens ColorTokens specializes in advanced security solutions designed to safeguard organizations' assets and critical systems from cyber threats. Our flagship product, Xshield Enterprise Microsegmentation platform, empowers organizations to prevent initial compromises from escalating into damaging crises. By emphasizing proactive security measures, ColorTokens ensures comprehensive protection for critical workloads and data, enabling organizations to stay "breach ready." With a clientele spanning some of the world's largest organizations, including prominent cancer research centers, cities, and national defense departments, ColorTokens serves industries handling sensitive information and subject to stringent regulatory requirements. ColorTokens' cloud-delivered platform streamlines onboarding efforts and reduces maintenance costs for organizations. Providing pervasive protection, their platform covers data center servers, legacy systems, cloud workloads, containers, operational technology (OT), and Internet of Things (IoT) devices. The company's recognition as a Strong Performer in the Forrester New Wave™: Microsegmentation report solidifies ColorTokens' reputation as a trusted provider of microsegmentation solutions for organizations seeking to enhance their security posture. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and highly motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of the world’s impactful organizations – be it a children’s hospital, or a city, or the defense department of an entire country. Learn more at www.colortokens.com. Job Summary: Role Overview: A strong predictor for success will be evident in a candidate who has proven experience and the ability to prioritize and adapt as needed, a proven Channel Sales Professional, and someone who is organized, efficient and self-motivated with the ability to work both autonomously and to plan. This individual is an exceptional communicator with outstanding presentation skills, who can influence & engage the Channel at all levels. Key Responsibilities: • Develop, execute, and drive a channel strategy for the entire US region, • Will be driving the entire channel sales cycle as an Individual Contributor for the West region., • Drive revenue streams from new and existing Partner relationships, • Drive both new business development and enhance the development of existing Partner relationships, • Collaborate with the regional sales team to deliver on the overall revenue number Required Skills & Qualifications • A proven and successful track record of facilitating sales through Channel partners, • Strong experience building and growing a Channel Partner ecosystem, with emphasis on building a new regional channel., • Will have previously developed and implemented a regional channel strategy, and executed on partner-specific sales plans, • Able to leverage existing strong relationships within both tier-1 and industry vertical/security domain specialist tier-2 partners, • 10+ years of Channel Sales/Business Development experience in Cyber Security, • Background in Business Development via Channel and Partners within a Cyber Security domain, • Exceptional executive-level communication, with demonstrated ability to build and maintain executive-level relationships with partners, • Working across boundaries - Ability to work cross-functionally with multiple business units, Partners, and solution teams on complex business and sales engagements, • Ability to handle channel partners' conflicts prudently and judiciously if any arise., • Willingness to Travel – This role requires up to 50% travel readiness if needed. Why Join Us? • Work on a cutting-edge cybersecurity product in a fast-paced startup environment., • Collaborate with a world-class team of engineers and security experts., • Opportunity to learn, grow, and make a real impact from day one.

Job DescriptionCompany Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it. Job Description As a Workspace Sales Specialist Manager, you will lead a team responsible for growing the Workspace Security business across an assigned region. You will own the development and execution of the regional business strategy, drive new customer acquisition and expansion, build pipeline, develop strategic partners, and provide leadership on complex and high-value opportunities. This role requires more than managing a sales team. We are looking for a leader who creates accountability, develops talent, operates with urgency, owns the business, removes barriers, and builds a team that consistently finds a path forward and competes to win. Business Leadership & Revenue Growth • Regional Business Ownership: Develop and execute the Workspace Security business plan for the assigned region, including revenue strategy, target accounts, whitespace, pipeline requirements, partner strategy, competitive opportunities, talent requirements, and actions necessary to achieve quarterly and annual targets., • Revenue & Target Achievement: Own the regional Workspace Security number and lead the team to consistently achieve and exceed quarterly and annual sales targets., • Pipeline Creation: Establish clear pipeline expectations and ensure the team proactively creates sufficient pipeline through prospecting, account expansion, partner engagement, campaigns, events, and collaboration with the broader sales organization., • New Customer Acquisition: Drive a strong hunter mentality across the team and establish strategies for identifying, developing, and acquiring new enterprise customers., • Account Expansion: Ensure Specialists identify opportunities to expand Workspace Security adoption within existing customers based on customer needs, security strategy, technology environment, whitespace, and business priorities., • Strategic Opportunity Leadership: Actively engage in the region's largest, most strategic, competitive, or complex opportunities. Coach deal strategy and bring together the appropriate executive, technical, partner, product, legal, and commercial resources required to win. People Leadership & Talent Development • Team Leadership: Set clear expectations for performance, behaviors, pipeline creation, customer engagement, collaboration, and execution., • Coaching & Development: Conduct consistent coaching with each team member focused on business performance, opportunity strategy, prospecting, executive engagement, negotiation, competitive positioning, and professional development., • Performance Management: Recognize strong performance while addressing performance gaps quickly and directly. Establish measurable improvement expectations and hold employees accountable for results and behaviors., • Talent Development: Identify strengths, development opportunities, and career goals for each team member and create development plans that prepare high-performing employees for expanded responsibilities and future leadership opportunities., • Talent Bench: Continuously assess the strength of the organization and build internal and external talent pipelines to support growth, succession, and future business needs., • Hiring & Onboarding: Recruit, select, onboard, and develop high-performing Workspace Sales Specialists who demonstrate the skills, behaviors, and competitive mindset required to succeed., • Recognition & Engagement: Build a high-performance culture where strong results, collaboration, customer impact, innovation, and meaningful contributions are recognized. Sales Execution & Operational Excellence • Pipeline & Forecast Management: Maintain strong operational command of pipeline, forecast, opportunity stages, deal strategy, next steps, CRM accuracy, and business risk. Provide leadership with clear and accurate visibility into the business., • Forecast Accountability: Establish a disciplined forecasting process and hold Specialists accountable for forecast accuracy, opportunity progression, next steps, and close plans., • Deal Coaching: Regularly review strategic opportunities with the team, challenge assumptions, identify barriers, and coach Specialists on actions necessary to accelerate and close business., • Resource Prioritization: Determine where leadership, technical, marketing, partner, executive, and other resources should be deployed based on potential business impact., • Operational Discipline: Ensure the team maintains strong CRM hygiene, follows required sales processes, and executes consistently against established business priorities. Customer, Partner & Cross-Functional Leadership • Executive Customer Engagement: Develop relationships with strategic customers and executive decision-makers and participate directly in high-value customer engagements., • Customer Ownership: Ensure customer issues are actively owned and resolved across organizational boundaries rather than simply transferred to another team., • Partner Strategy: Build strong relationships with resellers, distributors, MSPs, technology partners, and channel organizations to generate pipeline, develop joint opportunities, and accelerate growth., • Cross-Functional Leadership: Partner closely with Account Managers, Sales Engineers, Customer Success, Inside Sales, Marketing, Product, Finance, Legal, and other organizations to remove barriers and accelerate business., • Competitive Intelligence: Maintain a strong understanding of competitors, market trends, customer requirements, and emerging cybersecurity challenges. Translate that knowledge into actionable strategies for the team., • Market Development: Lead and support regional campaigns, customer events, partner programs, executive engagements, and marketing activities designed to increase awareness and generate new opportunities. If you are a leader who wants to build a high-performing team, own a business, create opportunities, develop talent, compete to win, and directly influence the growth of Workspace Security, we want to hear from you. Qualifications Must-Have Leadership Attributes • Enterprise Ownership: Operates as an owner of the overall business, not simply the manager of a team. Makes decisions based on what is best for Check Point and Workspace Security and creates a culture where employees collaborate across territories, functions, and organizational boundaries., • Customer First: Creates a team culture where every customer is our customer. Ensures the team takes ownership of customer outcomes, builds trust, resolves issues, and prioritizes long-term customer value., • Relentless Offense: Leads with urgency, persistence, and competitive intensity. Challenges the team to create opportunities rather than wait for them, overcome barriers, learn from losses, and continually find another path to win., • Growth & Agility: Leads effectively through change, quickly adjusts strategy when market conditions require it, and finds smarter ways to scale through technology, partners, existing resources, and cross-functional collaboration., • Operational Command: Understands the business, sets clear priorities, establishes accountability, communicates expectations, and drives disciplined execution. Maintains command of revenue, pipeline, forecast, customer risk, competitive threats, talent, and business priorities., • Talent Leadership: Builds a high-performing team through clear expectations, consistent coaching, meaningful feedback, recognition, career development, and direct management of performance issues. Develops future leaders and maintains a strong talent bench. Desired Background • 7+ years of successful SaaS or enterprise technology sales experience, preferably within cybersecurity, email security, workspace security, endpoint security, collaboration security, or a related field., • 3+ years of successful sales leadership or people management experience leading quota-carrying enterprise sales professionals., • Proven history of leading teams that consistently achieve or exceed quarterly and annual revenue targets., • Demonstrated success developing sales talent, coaching performance, and building high-performing teams., • Proven experience creating pipeline and acquiring new enterprise customers rather than relying primarily on existing business or inbound opportunities., • Experience leading complex, multi-stakeholder enterprise sales cycles from opportunity creation through negotiation and close., • Experience working with resellers, distributors, technology partners, MSPs, and channel organizations to create and close opportunities., • Experience managing forecasting, pipeline coverage, territory planning, performance metrics, and sales operations., • Experience with email security, endpoint security, SaaS security, CASB, sandboxing, XDR, or related cybersecurity technologies strongly preferred., • Established customer and channel relationships within the assigned market are a plus. Skills • Strong leadership, coaching, talent development, and performance management capabilities., • Strong business acumen with the ability to operate a region as a business and translate strategy into measurable execution., • Ability to establish clear expectations and hold employees accountable for both results and behaviors., • Strong prospecting, discovery, presentation, negotiation, deal strategy, and closing capabilities., • Ability to coach Specialists through complex enterprise opportunities rather than simply taking over the deal., • Strong executive presence and ability to communicate effectively with technical stakeholders, senior business leaders, CISOs, partners, and executive decision-makers., • Strong understanding of cybersecurity technologies, customer requirements, and the competitive landscape., • Ability to develop and execute regional growth strategies rather than relying solely on existing pipeline., • Strong pipeline management, forecasting, CRM discipline, and operational rigor., • Ability to use data and business metrics to identify performance gaps, opportunities, risks, and required actions., • Ability to prioritize people, opportunities, and resources based on potential business impact., • Comfortable leading in a fast-paced environment where priorities, technologies, customer requirements, and competitive conditions can change quickly., • Strong collaborative mindset with the ability to influence across functions and organizational boundaries., • Competitive, persistent, and comfortable challenging obstacles, assumptions, and the status quo., • Ability and willingness to travel up to 50%. What We Offer • Competitive compensation with performance-based incentives., • Opportunity to lead and directly influence the growth of the Workspace Security business., • Opportunity to build, coach, and develop a high-performing sales organization., • Career development opportunities within a global cybersecurity leader., • Exposure to enterprise customers, strategic partners, and some of the most challenging cybersecurity environments in the market., • A collaborative, high-performance culture focused on customer success, accountability, innovation, talent development, and winning together., • Must be authorized to work in the U.S. without sponsorship from an employer now or in the future. EOE M/F/Veterans/Disabled Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description GENERAL FUNCTION / SUMMARY As a Regional External Specialist, your primary objective is to provide unwavering support internally and externally to our life insurance agents to promote our All-in-One financial services. You will serve as their trusted resource, empowering agents with the tools and guidance necessary to excel in their roles. Your main roles include recruiting agents, providing ongoing development and support. Your mission is to ensure our agents deliver exceptional service to their clients, navigating them through their financial journey with expertise and care. MAJOR DUTIES AND RESPONSIBILITIES • Promote our All-in-One service platform for insurance agents and financial professionals as part of recruiting efforts., • Approach potential prospects with outreach activities including cold calls, marketing events, and in-person visits to recruit agents and financial professionals., • Serve as a point of contact to build business relationships and participate in various events, set up booths, and distribute promotion materials., • Analyze product performance to assist agents in meeting clients' financial needs and optimizing their goals., • Educate agents on new concepts in retirement preparation and wealth transition through financial planning., • Support affiliated life agents with insurance sales and transactions, including scheduling medical exams and collecting insured data., • Attend regular training sessions to stay updated on product knowledge across all insurance carriers., • Support Regional Internal Specialist with assigned tasks to ensure smooth operations within the regional office. BASIC QUALIFICATIONS • Licensing in Life, Health, and Accident Insurance is preferred. New hires must obtain proper licensing within the first 90 days., • Bilingual in English and one of the following: Mandarin Chinese, Vietnamese, Japanese, or Korean., • Minimum of 3~5 years of experience in sales, recruiting, networking, cold calling, or business promoting activities., • Local and out-of-state traveling is required to attend events and visit potential prospects., • Ability to work on weekends i.e., once a month to support local seminars and events., • Ability to thrive in a fast-paced environment, with a career-oriented mindset, professional etiquette, and a positive learning attitude with a growth mindset. OPPORTUNITIES FOR GROWTH Experienced External Specialists may advance to the Regional Director and lead a branch. Regional Director • Manage office operations within the stationed region., • Oversee office production and development., • Supervise Regional Internal and External Specialists., • Motivate and enhance existing agent productivity., • Collaborate with Regional Vice Presidents for overall sales results. Regional Vice President • Oversee the entire region, including all offices within it., • Responsible for overall production and development., • Supervise Regional Directors, External Specialists, and Internal Specialists. WHO WE ARE With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals. WHY JOIN US • Industry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network., • Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities., • Career Growth: Access to cross-functional training, licensing support, and professional development opportunities., • Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success., • Impactful Work: Help individuals and families achieve financial security and generational wealth. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work in a collaborative and innovative environment., • Professional development and growth opportunities., • Pay starts at $21.92 -$28.85/hour based on experience.

Job Description:\n\nPosition Summary\nThe Member Relationship Specialist is the primary point of contact for new and existing members at a CUTX branch, responsible for uncovering financial needs and delivering tailored solutions that span membership, deposit accounts, consumer loans, and ancillary services. The role consistently delivers an unexpected member experience, meets or exceeds defined sales and service goals, refers members to internal partners for specialized needs, and ensures every interaction is accurate, compliant, and documented. The Member Relationship Specialist uses CUTX-approved AI and digital tools to support needs-based conversations, recommend appropriate products, and complete account and loan processing efficiently while maintaining full accountability for member-facing outcomes.Key ResponsibilitiesMember Experience & Needs-Based Service\n\n Deliver an unexpected member experience by consistently providing outstanding service to internal and external members with every interaction.\n Uncover member needs through active listening and discovery questions, then recommend products and services that fit those needs.\n Regularly follow up with members to confirm financial needs are being met and to identify additional opportunities to serve.\n Handle member concerns and complaints with empathy and accuracy; resolve within authority or escalate appropriately.\nSales, Referrals & Goal Attainment\n\n Meet or exceed established individual sales, referral, and service goals on a consistent basis.\n Proactively discuss and refer members to internal partners (e.g., mortgage, investment services, business services) when needs exceed the role's scope.\n Participate in branch sales meetings, campaigns, and contests; contribute to branch-level goal attainment.\n Maintain familiarity with current products, services, pricing, and marketing campaigns to make accurate recommendations.\nAccount Origination & Loan Processing\n\n Process requests for new memberships, depository accounts (checking, savings, money market, certificates, IRAs), and account maintenance services accurately and within policy.\n Originate and process consumer loan applications, including interviewing applicants, gathering documentation, and supporting underwriting and closing.\n Complete account and loan documentation accurately and ensure required disclosures are delivered.\n Perform account maintenance activities including address changes, ownership changes, debit card issuance, and other servicing tasks per CUTX procedures.\nCompliance, Documentation & Confidentiality\n\n Remain compliant with all applicable financial regulations, including BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and other regulations applicable to the role.\n Maintain confidentiality of member information and other sensitive information at all times, consistent with GLBA and CUTX Information Security policy.\n Document member interactions, account openings, and loan files accurately and completely to support audit and examination readiness.\n Complete all required compliance, product, and AI training within assigned timeframes and maintain currency on annual refreshers.\nContinuous Learning & Process Improvement\n\n Stay current on products, services, disclosures, system changes, and marketing campaigns through self-study, scheduled training, and branch huddles.\n Participate in pilots of CUTX-approved AI and digital tools that support member-facing workflows; provide feedback and adopt approved enhancements.\n Identify recurring member friction points or process gaps and recommend improvements to branch leadership.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers receive solutions that fit their needs, evidenced by product depth.\nProducts Per Member Opened — average number of qualifying products opened per new or existing member served.\nMonthly\n▲ [Target — confirm with VP, Retail Delivery]\nSpecialist consistently meets defined sales and referral goals.\nSales & Referral Goal Attainment — percent of monthly individual goal achieved across deposits, loans, and partner referrals.\nMonthly\n▲ ≥ 100%\nMembers experience high-quality service in every interaction.\nMember Satisfaction / NPS attributable to the Specialist or branch.\nMonthly\n▲ [Target]\nAccount and loan files are accurate and audit-ready.\nFile Accuracy / Audit-Ready Rate — percent of new accounts and loan files passing quality and compliance review without material exception.\nQuarterly\n▲ ≥ 98%\nMembers are followed up with to deepen the relationship.\nFollow-Up Completion Rate — percent of assigned follow-up contacts completed within the defined service window.\nMonthly\n▲ ≥ 95%\nAI-augmented recommendations and drafts are reviewed by the Specialist after member-facing action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-generated product recommendations and member-facing drafts reviewed and either accepted, adjusted, or escalated by the Specialist after use.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or general education degree (GED) required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum one to two (1–2) years of similar or related experience in financial services, retail banking, credit union member service, sales, or a comparable customer-facing role.\n Prior experience opening deposit accounts and originating consumer loans preferred.\n Prior credit union experience preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Registration with the Nationwide Multistate Licensing System and Registry (NMLS) under the SAFE Act required upon hire (if originating residential real estate loans) — [confirm with Compliance based on product scope].\nKnowledge & Skills\n\n Working knowledge of consumer deposit products, consumer lending, and account servicing practices.\n Working knowledge of BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and GLBA as applied at the teller line and new accounts desk.\n Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and ability to learn CUTX's core banking, loan origination, and CRM systems.\n Strong written and verbal communication, including the ability to explain financial products clearly to members.\n Strong listening skills and the ability to uncover unstated needs through discovery conversation.\n Goal-oriented and self-motivated to meet required sales and referral goals.\n Problem-solving competence with strong attention to detail.\n Ability to multitask, prioritize, and adapt in a consistently changing branch environment.\n Strong team orientation and ability to work effectively in a group setting.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nMember Centricity\nAdvanced\nThe role is the face of CUTX for many members; every interaction shapes member loyalty and the credit union's reputation.\nSales & Needs-Based Advising\nIntermediate\nThe role is accountable for individual sales and referral goals through needs-based conversations, not transactional order-taking.\nAI Literacy\nIntermediate\nThe role uses AI-augmented recommendation, drafting, and knowledge tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, CIP, Reg CC, GLBA, and UDAAP are applied daily at account opening and during loan origination; errors create direct member and regulatory exposure.\nOperational Discipline\nIntermediate\nAccount and loan files must be complete, accurate, and audit-ready; documentation gaps create downstream servicing and examination risk.\nCommunication\nIntermediate\nThe role communicates with members, internal partners, and leadership across multiple channels and must explain products and disclosures clearly.\nAdaptability\nIntermediate\nBranch priorities, products, systems, and campaigns change frequently; the Specialist must adapt quickly while maintaining accuracy.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Member Relationship Specialist is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted product recommendation — AI synthesizes member profile, account history, and stated needs to suggest deposit and loan products for the Specialist to discuss with the member.\n AI-assisted member communication drafting — AI drafts follow-up emails, appointment confirmations, and routine member correspondence for Specialist review and personalization.\n AI-powered knowledge assistance — internal AI assistants (e.g., Sam) answer Specialist questions about products, procedures, disclosures, and rate information.\n Document extraction and intake — AI extracts structured fields from member-provided identification and supporting documents to pre-populate account opening and loan application forms.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Member Relationship Specialist retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Member Relationship Specialist is required to:\n\n Apply human-in-the-loop review on every AI-recommended product, AI-drafted member communication, and AI-extracted application field after action is taken or the document is finalized.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI-augmented recommendation and decisioning tools embedded in the core banking, loan origination, and CRM platforms.\n CUTX-approved document extraction tools used in account opening and loan intake workflows.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to deny a membership application, deny a loan, or close an account.\n Entering member NPI (full account numbers, Social Security numbers, government-ID images, member loan documents) into any AI tool not explicitly approved for that data classification.\n Using consumer AI tools to draft member-facing disclosures, adverse action notices, or other regulated communications; these documents must be produced from approved templates and reviewed per existing procedure.\n Relying on AI-generated product, rate, or disclosure information without verifying against the current authoritative CUTX source.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Member Relationship Specialist is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Member Relationship Specialist is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Bank Secrecy Act / Anti-Money Laundering (BSA/AML) requirements applicable to account opening, transaction monitoring, and Currency Transaction Reporting.\n Office of Foreign Assets Control (OFAC) screening at membership and ongoing.\n USA PATRIOT Act — Customer Identification Program (CIP) and Customer Due Diligence (CDD) at account opening.\n Regulation CC — Funds Availability and check hold disclosures.\n Truth in Savings Act (Regulation DD) — deposit account disclosures.\n Truth in Lending Act (Regulation Z) and Equal Credit Opportunity Act (Regulation B) — consumer lending disclosures and fair lending compliance.\n Gramm-Leach-Bliley Act (GLBA) and the Safeguards Rule — protection of member non-public personal information.\n SAFE Act and NMLS registration requirements where applicable to residential real estate loan origination.\n CUTX Retail Delivery, Account Opening, and Consumer Lending policies and procedures.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at the assigned CUTX branch in a standard office and member-lobby environment with no hazardous or significantly unpleasant conditions. Essential physical activities include the ability to remain stationary at a workstation or new accounts desk for extended periods; use fingers, hands, and wrists for repetitive motions such as typing, handling documents, and operating standard office equipment; talk and hear at a level sufficient to convey detailed or important information accurately to members and team members in person and by phone; visual acuity sufficient to prepare and inspect documents on paper and on screen; and occasional standing, walking, reaching, stooping, kneeling, or crouching. The role occasionally lifts and moves objects up to 20 pounds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.

Job Description:\n\nPosition Summary\nThe Member Service Specialist (MSS) helps Credit Union of Texas deliver an unexpected member experience by serving as a primary point of contact for members visiting the branch. The MSS performs day-to-day account transactions and maintenance, manages lobby traffic, opens and services accounts, supports loan document collection, and identifies opportunities to recommend CUTX products and services that fit each member's financial needs. The role operates within CUTX policy, applicable consumer financial regulations, and the CUTX Generative AI Usage Policy, using approved AI and digital tools to work more efficiently while maintaining strong human judgment and member-centric service.Key ResponsibilitiesMember Transactions & Branch Service\n\n Receive and process member requests for account transactions including deposits, transfers, direct payments, account research, and account maintenance.\n Originate and replace debit cards; provide notary services per CUTX policy.\n Produce account and loan statements, copies, and other member documentation upon request.\n Provide safe deposit box access and complete required documentation.\n Respond to online banking inquiries and assist members with digital channel enrollment and navigation.\n Operate the coin machine, including bag change and replenishment, and reconcile related activity.\n Manage lobby traffic to ensure timely, organized, and welcoming service to every member.\nLoan Document Support\n\n Collect outstanding loan documents from members and review for accuracy and completeness.\n Scan documents to the official record system and/or route to the corporate location for processing per established procedures.\n Follow up with members on missing or incomplete documentation in a courteous and timely manner.\nMember Experience & Needs-Based Recommendations\n\n Demonstrate enthusiastic support of CUTX's vision, core values, employee creed, and long-term objectives by consistently delivering an unexpected experience with every member interaction.\n Identify member financial needs through conversation and observation and recommend appropriate CUTX products and services.\n Follow up with members to confirm understanding of and ability to effectively use CUTX products and services and to surface additional solutions.\n Meet or exceed established service, referral, and member experience goals.\nKnowledge, Training & Continuous Learning\n\n Maintain up-to-date knowledge of CUTX products, services, account and loan disclosures, and procedures.\n Attend required training and remain current on changes to products, systems, and regulations.\n Embrace coaching and feedback from leadership and apply it to day-to-day performance.\n Participate in pilots of CUTX-approved AI and digital tools that support branch service and provide feedback.\nRisk, Compliance & Documentation\n\n Remain compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control, and USA PATRIOT Act requirements applicable to the role.\n Comply with Regulation CC, branch security procedures, and robbery / hold-up procedures.\n Protect member information and other sensitive information by maintaining confidentiality and adhering to CUTX's privacy policy.\n Document member interactions, transactions, and account maintenance accurately in CUTX systems of record.\n Identify and escalate suspicious activity, potential fraud, or member-harm concerns to the Branch Manager and applicable risk partners.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers receive accurate, timely service at the branch.\nTransaction Accuracy Rate — percent of transactions processed without error requiring rework.\nMonthly\n▲ ≥ 99% [confirm with VP, Retail]\nMembers experience CUTX as welcoming, helpful, and responsive.\nMember Experience / NPS or member satisfaction score for branch interactions.\nMonthly\n▲ [Target — confirm with VP, Retail]\nThe MSS identifies and meets member financial needs.\nProduct / Service Referrals or needs-based recommendations completed.\nMonthly\n▲ Meets or exceeds established goal\nLobby traffic is managed efficiently.\nAverage Member Wait Time in lobby.\nMonthly\n▼ [Target]\nCash handling and branch operations are accurate and controlled.\nCash Drawer / Outage Variance — number and dollar amount of outages.\nMonthly\n▼ Within tolerance per Cash Handling Policy\nAI-assisted outputs used in member interactions are reviewed after action.\nHuman-in-the-Loop Review Rate on AI-Generated Member-Facing Content — percent of AI drafts reviewed and accepted, adjusted, or escalated by the MSS prior to use.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or equivalent (GED).\n Associate degree or coursework in business, finance, or a related field preferred.\nExperience\n\n Minimum one to two (1–2) years of similar or related experience in financial services, retail banking, credit union operations, or member/customer service.\n Prior teller, branch service, or member-facing financial services experience preferred.\n Prior credit union experience preferred.\n Prior experience using digital banking tools or AI-augmented productivity tools preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Notary Public commission (State of Texas) preferred; may be required to obtain within a defined period after hire — [confirm with HR].\nKnowledge & Skills\n\n Working knowledge of basic consumer financial products and services (share, checking, savings, certificates, debit cards, online banking).\n Working familiarity with Bank Secrecy Act / AML, OFAC, USA PATRIOT Act, Regulation CC, and GLBA privacy requirements as applied at the branch level.\n Basic mathematical skills, including the ability to calculate interest, percentages, and proportions relevant to financial transactions.\n Proficiency with computers, telephone systems, 10-key calculator, and standard office equipment; ability to learn CUTX's core banking and servicing systems.\n Strong verbal and written communication skills, including tact and diplomacy with internal and external members.\n Cognitive thinking, problem-solving, and sound decision-making under time pressure.\n Ability to multi-task and work under the pressure of deadlines in a fast-paced environment.\n Goal-oriented with the ability to stay on task and maintain a positive, team-oriented attitude.\n Character built on integrity and sincerity; relatable and member-centric.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nMember Centricity\nAdvanced\nThe MSS is one of the most visible faces of CUTX in the branch; tone, accuracy, and responsiveness directly shape the member experience.\nOperational Discipline\nIntermediate\nAccurate transaction processing, cash handling, and documentation are essential to branch integrity and audit readiness.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, Regulation CC, and GLBA privacy obligations are applied in daily member interactions.\nCommunication\nIntermediate\nThe role explains products, disclosures, and procedures to members across varying levels of financial literacy.\nAI Literacy\nFoundational\nThe role uses CUTX-approved AI tools (Tier 2) for productivity and member service support and is responsible for human-in-the-loop review of AI outputs.\nRisk Awareness\nIntermediate\nThe MSS is positioned to detect fraud, elder financial exploitation, and suspicious activity and must escalate promptly.\nAdaptability & Coaching Mindset\nIntermediate\nProduct, system, and regulatory changes are continuous; the role must absorb coaching and apply it quickly.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Member Service Specialist (MSS) is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted knowledge lookup for CUTX products, procedures, and disclosure language to support accurate member responses.\n AI-assisted drafting of member-facing communications (e.g., follow-up emails, summaries) prior to MSS review and send.\n AI-assisted document extraction and triage for loan and account documents collected at the branch.\n AI-assisted needs-based recommendation prompts that surface possible CUTX products or services based on member context.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Member Service Specialist (MSS) retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Member Service Specialist (MSS) is required to:\n\n Apply human-in-the-loop review on every AI-generated member-facing communication, knowledge response, or product recommendation after it is delivered or acted on.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI features embedded within the core banking, servicing, and member experience platforms.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including account restriction, fee assessment, or service refusal.\n Entering member NPI (full account numbers, Social Security numbers, copies of member identification or loan documents) into any AI tool not explicitly approved for that data classification.\n Using consumer or unapproved AI tools to draft member-facing disclosures, notices, or any document that carries regulatory or legal weight; these documents must come from approved templates and procedures.\n Relying on AI-generated product recommendations without applying member-centric judgment and confirming suitability.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Member Service Specialist (MSS) is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Member Service Specialist (MSS) is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Bank Secrecy Act / Anti-Money Laundering, OFAC, and USA PATRIOT Act obligations as applied at the branch (CIP, suspicious activity identification and escalation).\n Regulation CC (Availability of Funds and Collection of Checks) and CUTX funds availability procedures.\n Gramm-Leach-Bliley Act (GLBA) and CUTX Privacy Policy — confidentiality and protection of member information.\n Regulation E (Electronic Fund Transfers) as applied to debit card origination, replacement, and dispute intake.\n Branch security procedures, including robbery / hold-up procedures and cash handling controls.\n Texas notary law and CUTX notary procedures (if commissioned).\n CUTX Living the Brand standards and all CUTX policies and procedures applicable to branch operations.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at an assigned CUTX branch location during posted branch hours, which may include Saturdays. The work environment is a standard branch / office setting with no hazardous or significantly unpleasant conditions. Essential physical activities include sedentary work with frequent talking and hearing, sitting, and use of hands to handle, feel, and operate a computer, telephone, 10-key calculator, and other office and branch equipment; finger dexterity and grasping for typing and handling cash, cards, and documents; repetitive motions of the wrists, hands, and fingers; average hearing sufficient to conduct normal conversations with members and coworkers; and average visual acuity sufficient to review documents, currency, and screens. The employee will occasionally stand, walk, climb or balance, stoop, kneel, crouch, or crawl, and occasionally lift and move up to 10 pounds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Compliance Requirement\nThe responsibilities contained within this job description remain compliant with the Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control, and USA PATRIOT Act as they apply to the duties of the position.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.