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Job DescriptionDescription: OVERVIEW OF POSITION: Leasing Agent is the property’s marketing and sales representative whose primary duties are to market the property/company, greet clients, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Integrity Asset Management’s standards and expectations. Responsibilities include but are not limited to the following: VALUES We expect that all new Team Members follow Integrity’s vision for creating great living experiences. These values are: Safety Basics: Practice safe behavior in everything I do. Take action to always put safety first. Speak up to ensure the safety of others. Courtesy Basics: Project a positive image and energy. I am courteous and respectful to Team Members, Residents and Guests. Go above and beyond to exceed Resident and Guests expectations. Show-Ready Basics: Ensure my area is Show-Ready at all times. Ensure I and my Team Members are Show-Ready at all times. Efficiency Basics: Perform my role efficiently so Residents and Guests get the most out of their experience. Team Member Basics: I am key to Integrity’s success. By believing in the vision and demonstrating the values consistently, I create great living experiences which achieve the desired business result. ORGANIZATIONAL RESULTS Our Team Members demonstrate commitment to meet or exceed expected goals, both individually set and corporate driven. Performs work in a professional manner while meeting deadlines. Makes decisions and/or uses resources with full consideration of cost impact on division & budgets; manages own time effectively; demonstrates ongoing attention to new technology & methodology that will eliminate waste and/or add cost benefit to current processes and procedures. Reports issues to Investment Manager as necessary. Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet. Inspects models and “market ready” vacancies daily to ensure cleanliness. Answers incoming phone calls and handles each call accordingly, whether it is a client call, irate resident, service request, etc. Transfer calls to assistant manager or property manager when appropriate. Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits. Updates online advertising to reflect current market pricing on a weekly basis. Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction. Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc. Actively coordinates all renewals throughout the month. This includes sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options. Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed. Completes all lease paperwork including related addenda and accepts rents and deposits. Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups. Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies. Inventories office supplies on periodic basis. Reports need to property manager. Organizes and files appropriate reports, leases and paperwork. Attend corporate meetings and trainings when requested. Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc. Assists the Investment Manager with any and all property management tasks he/she assigns. Responds to resident inquiries, compliments and criticisms in a timely and constructive manner. Responds to corporate, owner, and lender requests in a professional and timely manner. PERSONAL INTERACTION Keeps appropriate people informed of department and/or project status; actively listens to understand different viewpoints; encourages open expression of ideas and opinions; clearly expresses ideas and information in both oral and written form. Communicates well with co-workers, residents, vendors, property level staff, and corporate officers. Maintains positive customer service attitude. Makes periodic inspections with residents of move in/move outs. Reviews all notices to vacate to determine the cause of the move-out. Works well with others to accomplish team objectives; objectively promotes team members’ skills and abilities; shows respect for team members and their ideas and is sensitive to cultural differences; expresses own ideas and opinions clearly and professionally; effectively builds relationships. Creates and communicates high expectations for staff and hold staff accountable for results. Is persistent and resourceful in analyzing and solving problems to achieve targeted results; contributes high quality ideas and successful solutions; meets deadlines and thoroughly completes the job. Reports all liability, property incidents and worker’s compensation claims to corporate office immediately and follows all the reporting guideline to ensure paperwork is completed and submitted timely. Daily marketing in person to prospects in which the employee interacts. PERSONAL RESPONSIBILITY Adheres to Integrity’s ethical standards; actions consistently match words; builds trust; treats people fairly; follows through on commitments. Maintains regular attendance to successfully perform the duties of the position in a productive and efficient manner; arrives at the beginning of each work period fully prepared to begin the duties on time. Keeps up to date on business and job-related knowledge and skills; seeks to broaden perspective beyond immediate job; pursues continuous learning and self-development. Upon achieving certifications, maintains active membership in professional organization as applicable. Demonstrates understanding of systems and possesses skills necessary to perform duties satisfactorily on a daily basis; applies technical and business knowledge. Identifies and promotes good management practices by analyzing performance. Ensures that the Fair Housing, American with Disabilities Act, Fair Credit Reporting Act, LIHTC, bond or HUD guidelines are being followed at all times by on-site staff (where applicable). Ensures the accurate and timely submission of all compliance reports (where applicable). Ensures on-site knowledge of resident-landlord laws. Demonstrated capacity to solve resident conflicts in an efficient and equitable manner. Markets the property/company daily by posting to multiple on-line social media sites as well as other media types to help increase the occupancy at the property. Accepts responsibility for own performance; anticipates, identifies, and works effectively to remove performance barriers; works toward results and successfully achieves goals; takes on challenging assignments; exercise responsibilities as a faithful steward of the position with which he/she has been entrusted. OTHER DUTIES Sets specific performance management goals to directly benefit the properties assigned. Other duties as assigned by Investment Manager. REPORTS TO Investment Manager TRAVEL REQUIREMENTS Position travels to/from corporate on an as-needed basis; may need to travel to vendor locations to pick up needed supplies. Occasional need to utilize personal transportation to inspect apartment community and surrounding neighbourhood. In some cases, the leasing consultants will need to operate a property golf cart to show residences to potential customers. Must have valid driver’s license and personal vehicle automobile insurance to drive on any company property. SPECIAL SKILLS Position requires excellent leasing and closing skills. Must have knowledge of basic computer skills. Must be organized with attention to detail and accuracy. Must possess good communication skills both oral and written and be proficient at problem solving. Must be able to work well under pressure and use discretion while maintaining customer confidentiality. Bilingual in Spanish is preferable. EDUCATION AND EXPERIENCE A High School diploma or GED. PHYSICAL REQUIREMENTS Standing and walking or sitting alternatively depending on specific needs of the day. Estimate 50% of time is spent on feet and 40% sitting at desk. Frequent need to perform activities related to inspecting and presenting the property. Lifting and carrying of weights under 50 lbs. CERTIFICATES ENCOURAGED BUT NOT REQUIRED: • National Apartment Leasing Professional (NALP), • Certified Apartment Property Supervisor (CAPS), • Certified Apartment Manager (CAM) Requirements: Ability to work weekends Ability to pass a background check and drug screen

Job DescriptionDescription: OVERVIEW OF POSITION: Leasing Agent Fl. is the property’s sales representative whose primary duties are to greet clients, to present professionally the features and benefits of their assigned communities and properly secure lease agreements from qualified persons, in a manner consistent with Integrity Asset Management’s standards and expectations. Leasing Agent Fl. covers all properties within the Integrity portfolio as assigned by regional suoervisor. Responsibilities include but are not limited to the following: ORGANIZATIONAL RESULTS Demonstrates commitment to meet or exceed expected goals, both individually set and corporate driven. Performs work in a professional manner while meeting deadlines. Makes decisions and/or uses resources with full consideration of cost impact on division & budgets; manages own time effectively; demonstrates ongoing attention to new technology & methodology that will eliminate waste and/or add cost benefit to current processes and procedures. Reports issues to Investment Manager as necessary. Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet. Inspects models and “market ready” vacancies daily to ensure cleanliness. Answers incoming phone calls and handles each call accordingly, whether it is a client call, irate resident, service request, etc. Transfer calls to assistant manager or property manager when appropriate. Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits. Updates online advertising to reflect current market pricing on a weekly basis. Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction. Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc. Actively coordinates all renewals throughout the month. This includes sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options. Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed. Completes all lease paperwork including related addenda and accepts rents and deposits. Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups. Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies. Inventories office supplies on periodic basis. Reports need to property manager. Organizes and files appropriate reports, leases and paperwork. Attend corporate meetings and trainings when requested. Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc. Assists the Investment Manager with any and all property management tasks he/she assigns. Responds to resident inquiries, compliments and criticisms in a timely and constructive manner. Responds to corporate, owner, and lender requests in a professional and timely manner. PERSONAL INTERACTION Keeps appropriate people informed of department and/or project status; actively listens to understand different viewpoints; encourages open expression of ideas and opinions; clearly expresses ideas and information in both oral and written form. Communicates well with co-workers, residents, vendors, property level staff, and corporate officers. Maintains positive customer service attitude. Makes periodic inspections with residents of move in/move outs. Reviews all notices to vacate to determine the cause of the move-out. Works well with others to accomplish team objectives; objectively promotes team members’ skills and abilities; shows respect for team members and their ideas and is sensitive to cultural differences; expresses own ideas and opinions clearly and professionally; effectively builds relationships. Creates and communicates high expectations for staff and hold staff accountable for results. Is persistent and resourceful in analyzing and solving problems to achieve targeted results; contributes high quality ideas and successful solutions; meets deadlines and thoroughly completes the job. Reports all liability, property incidents and worker’s compensation claims to corporate office immediately and follows all the reporting guideline to ensure paperwork is completed and submitted timely Requirements: PERSONAL RESPONSIBILITY Adheres to Integrity’s ethical standards; actions consistently match words; builds trust; treats people fairly; follows through on commitments. Maintains regular attendance to successfully perform the duties of the position in a productive and efficient manner; arrives at the beginning of each work period fully prepared to begin the duties on time. Keeps up to date on business and job-related knowledge and skills; seeks to broaden perspective beyond immediate job; pursues continuous learning and self-development. Upon achieving certifications, maintains active membership in professional organization as applicable. Demonstrates understanding of systems and possesses skills necessary to perform duties satisfactorily on a daily basis; applies technical and business knowledge. Identifies and promotes good management practices by analyzing performance. Ensures that the Fair Housing, American with Disabilities Act, Fair Credit Reporting Act, LIHTC, bond or HUD guidelines are being followed at all times by on-site staff (where applicable). Ensures the accurate and timely submission of all compliance reports (where applicable). Ensures on-site knowledge of resident-landlord laws. Demonstrated capacity to solve resident conflicts in an efficient and equitable manner. Accepts responsibility for own performance; anticipates, identifies, and works effectively to remove performance barriers; works toward results and successfully achieves goals; takes on challenging assignments; exercise responsibilities as a faithful steward of the position with which he/she has been entrusted. SPECIAL SKILLS Position requires excellent leasing and closing skills. Must have knowledge of basic computer skills. Must be organized with attention to detail and accuracy. Must possess good communication skills both oral and written and be proficient at problem solving. Must be able to work well under pressure and use discretion while maintaining customer confidentiality. Bilingual in Spanish is preferable.

In house generated leads for sales and leasing. Hands-on mentoring by our highly experienced agents, who will coach, guide and help you become a top-producing real estate broker. Some real estate sales/leasing experience preferred.

Leasing Agent Job Duties: Provides current and prospective residents with the best possible customer service to retain residents and lease properties. Stays up to date with all promotions/leasi

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform. We are currently hiring a Supervisor, Collections to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely within a 60-mile radius of El Paso, TX. Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development. WE ARE: A team of operations experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! The Supervisor position is crucial to the operational excellence and world class experience we provide to our customers. You will have the opportunity to mentor and motivate members of your team to achieve performance goals while modeling the same behaviors. YOUR DAY-TO-DAY: • Responsible for agent growth and development, • Train team members on effective customer interaction and collection methods, • Examine team behavior and practices to provide timely constructive feedback and direction, • Motivate team members to achieve desired results, • Manage and accurately document account details and agent performance details, • Work with Progressive Customers and provide exceptional customer experiences, • Handle escalated situations for customers, • Act as the first primary responder to questions from team/department, • Ensure that service levels & saturation consistently hit expectations, • Set monthly goals for the team and communicate the action plan with direct manager, • Manage time properly to complete all administrative responsibilities YOU'LL BRING: • Must have experience in collections, • Bilingual Spanish is preferred but not required, • Must be available to work the following shift: 11:30AM-8:00PM, • Excellent communication skills, both written and verbal, • Strong interpersonal skills with the proven ability to interact confidently and professionally with Employees and Customers, • Ability to address situations with a sense of urgency, high energy and enthusiasm, • Proven ability to coach and mentor others, • Ability to drive engagement by helping others understand a vision/purpose, • Proficiency with Microsoft Office Suite (Excel functions and formulas a plus), • General knowledge of the Fair Debt Collection Protection Act and Telephone Consumer Protection Act, • AI-enabled tools are already part of how work gets done across our organization, and that's only going to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

Leasing Agent is the property's marketing and sales representative whose primary duties are to market the property/company, greet clients, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consiste