Program Director
2 days ago
Houston
Job Description TOGETHER FOR GOOD MINISTRIES, INC. Madge Bush Transitional Living Center Program Director Reports To: Executive Director, TFGMI Classification: Full-Time | Exempt Location: In-Office, Houston, Texas Hours: Monday–Friday, 8:00 AM–5:30 PM Department: Programs & Resident Services Salary: Commensurate with Experience Organizational Overview Together For Good Ministries, Inc. (TFGMI) is a 501(c)(3) nonprofit organization affiliated with Wheeler Avenue Baptist Church in Houston’s historic Third Ward. Founded by Pastor William A. Lawson and rooted in a commitment to community transformation, TFGMI advances holistic human development through housing, workforce preparation, and wraparound support services. The Madge Bush Transitional Living Center (MBTLC) is TFGMI’s flagship residential program, established in 2010 to provide transitional housing and comprehensive case management services for single mothers and their children. The 16-unit facility empowers residents through individualized service planning, workforce development partnerships, and structured pathways to employment and independent living. Position Overview Under the direct supervision of the Executive Director, the Program Director is responsible for the overall operations of the Madge Bush Transitional Living Center and its programs. This position provides leadership across daily operations and facilities oversight, personnel management, resident life skills programming, program budget management, staff development, and community relations. The Program Director ensures the effective, safe, and sanitary operation of MBTLC’s housing program while facilitating program growth and expansion. MBTLC provides short-term housing alongside intensive case management to transition program participants successfully from homelessness to long-term self-sufficiency. The Program Director will bring significant expertise in serving low-income populations, extensive knowledge of Houston-area resources and systems, and a commitment to trauma-informed, data-driven program delivery and evaluation. Key Responsibilities Program & Facility Oversight • Lead daily operations and ensure the safety, cleanliness, and habitability of all MBTLC housing facilities, including timely daily property inspections., • Develop, implement, evaluate, and continuously improve program policies, procedures, and service delivery frameworks., • Oversee resident intake, individualized service planning, life skills programming, and discharge processes from admission through independent living transition., • Develop and coordinate resident life skills classes and support services; facilitate programming with outside service providers., • Maintain program documentation and client records in compliance with organizational standards, funder requirements, and applicable local and state regulations., • Support HMIS data entry and all related reporting requirements., • Exercise fiduciary responsibility by managing the program budget, ensuring project costs remain within fair and reasonable limits, and submitting invoices for repairs and maintenance in a timely manner., • Recruit, hire, train, supervise, and evaluate all MBTLC program staff and volunteers., • Conduct regular individual supervision meetings and provide ongoing professional development opportunities for the team., • Coordinate scheduling, timekeeping, and disciplinary actions in accordance with organizational policy and in coordination with the Executive Director., • Foster a consistent, supportive, and mission-aligned team environment, modeling trauma-informed approaches in all staff-facing interactions., • Supervise or provide the delivery of individualized case management services, ensuring resident service plans are goal-oriented, comprehensive, and regularly updated., • Maintain and strengthen workforce development partnerships with community-based providers and partners., • Coordinate referrals and linkages to community resources related to mental health, childcare, legal services, financial literacy, and other resident needs., • Maintain accurate records and data tracking for all clients entering the program, documenting each resident’s progress throughout their stay., • Record resident exit details, including departure dates and post-program outcomes or placements, to support outcome evaluation and funder reporting., • Prepare programmatic reports for funders, the Board of Directors, and the Executive Director, including outcome narratives and statistical summaries., • Build and sustain relationships with community partners through one-to-one networking, coalition participation, and public outreach to enhance services and resources available to program residents., • Network with other service agencies, coalitions, and local community meetings to advance MBTLC’s presence and partnerships in the Houston area., • Support TFGMI’s development efforts through participation in fundraising events, donor tours, funder meetings, thank-you correspondence, and grant reporting., • Bachelor’s degree in Social Work, Nonprofit Management, Human Services, Public Administration, or a closely related field., • Minimum of seven (7) years of progressively responsible experience in nonprofit program management, social services, or a related field., • Minimum of four (4) years of supervisory or staff management experience., • Demonstrated experience working with women and families experiencing housing instability, homelessness, or related vulnerabilities., • Working knowledge of trauma-informed care principles and strength-based, client-centered service delivery., • Extensive knowledge of Houston-area community resources and social services systems., • Strong written and verbal communication skills, including experience preparing program reports, grant-related documentation, and funder communications., • Proficiency in Microsoft Office Suite and case management or data tracking systems, including HMIS., • Valid Texas driver’s license and reliable transportation., • Master’s degree in Social Work (MSW), Public Administration (MPA), Nonprofit Management, or a related field., • Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) credential, or eligibility for licensure., • Five (5) or more years of experience managing transitional or supportive housing programs., • Experience with HUD-funded programs and Continuum of Care (CoC) reporting requirements., • Grant writing experience and familiarity with Houston-area philanthropic funders., • Demonstrated cultural competency in working with Black and historically underserved communities in urban contexts., • Experience working within a faith-based or community development organization., • Knowledge of Houston’s housing landscape, Third Ward community context, and local advocacy networks., • Bilingual in English and Spanish. The physical demands and work environment described below are representative of those encountered by an employee in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Physical Demands • Regularly required to sit, stand, walk, and move throughout the MBTLC facility and grounds during daily property inspections and resident interactions., • Occasionally required to climb stairs, bend, stoop, or kneel when conducting facility walkthroughs, assessing maintenance needs, or accessing storage areas., • Must be able to lift and carry items up to 25 pounds on occasion (e.g., program supplies, printed materials, event materials)., • Requires extended periods of computer use, reading, and writing for case management documentation, reporting, and correspondence., • May be required to drive to off-site locations for community meetings, partner visits, funder events, or resident-related appointments. Work Environment • Work is performed primarily in an indoor office and residential facility setting; some tasks require outdoor movement on the MBTLC property., • The work environment includes direct, ongoing contact with program residents, including individuals and families who may be experiencing acute housing instability, trauma, or crisis., • The position requires the ability to maintain professional composure and de-escalate tense or emotionally charged situations effectively., • Exposure to confidential and sensitive resident information is routine; strict adherence to confidentiality protocols is required at all times., • Occasional evening or weekend availability may be required for resident programming, staff scheduling needs, fundraising events, or organizational activities. Servant Leadership Trauma-Informed Practice Takes Initiative Team Development Crisis Intervention Data Community Partnership Self-Starter Program Evaluation Disclaimer Together For Good Ministries, Inc. reserves the right to modify, interpret, or apply this job description as needed to meet the needs of the agency. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains at-will. These job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. Together For Good Ministries, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. Together For Good Ministries, Inc. | Houston, Texas