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Prepare and Serve Drinks: -Craft high-quality coffee, espresso, tea, and specialty drinks consistently. Follow café recipes and presentation standards. Customer Service:- Greet customers warmly and take orders with a friendly attitude. Answer questions about the menu and make recommendations. Maintain Cleanliness:- Keep the bar, machines, and café area clean and organized at all times. Follow health and safety guidelines, including proper food handling. Operate Equipment:- Use espresso machines, grinders, and brewing tools correctly and safely. Troubleshoot minor equipment issues when needed. Manage Inventory:- Restock cups, syrups, milk, and other ingredients as needed. Inform management when supplies are low. Cash Handling:- Handle transactions accurately using the register or POS system. Process payments and give correct change or receipts. Team Collaboration:- Communicate with coworkers to keep service flowing smoothly. Support other staff during busy hours (like helping with dishes or tables if needed). Stay Knowledgeable:- Stay updated on seasonal drinks, menu changes, and promotions. Learn about different coffee beans, brewing methods, and café culture
💅Cần Tuyển Thợ Nail Full-time hoặc Part-time 💅 📍Kimmy Nails – Bloomfield, NJ Tiệm nằm ở Bloomfield NJ, gần Garden State Parkway và trạm xe lửa Bloomfield (cách trạm Penn Station NYC 30 phút). Cần thợ (ưu tiên nữ) có license bang New Jersey biết đắp bột, UV gel hoặc chân tay nước. Tiệm lâu đời, giá cao chuyên về spa pedicure, bột, UV gel và design. Lương ổn định 1100-1500 tùy theo tay nghề và kinh nghiệm. ✨ Quyền lợi khi làm việc ở tiệm • Hoa hồng hấp dẫn + giữ toàn bộ tiền tip, • Lịch làm việc linh hoạt, • Môi trường làm việc thân thiện, hỗ trợ lẫn nhau, • Cơ hội phát triển tay nghề và học kỹ thuật nâng cao, • Có bằng hành nghề nail tại New Jersey hoặc New York (đang chuyển bằng sang NJ cũng được), • Có kinh nghiệm với gel, bột, vẽ móng (ưu tiên biết làm design riêng), • Kỹ năng giao tiếp và chăm sóc khách hàng tốt, • Đúng giờ, kỹ tính, và yêu thích ngành làm đẹp We're Hiring: Nail Technician Wanted! 💅 📍Kimmy Nails – Bloomfield, NJ 🕒 Part-Time / Full-Time Positions Available Are you a passionate and skilled Nail Technician who takes pride in delivering beautiful results and exceptional customer care? Join our growing team at Kimmy Nails, where creativity meets relaxation. We specialize in spa pedicures, nail art, gel, acrylic, and natural nail care —and we’re looking for someone who shares our love for beauty and service. ✨ What We Offer: • Competitive commission pay + keep all tips, • Flexible scheduling, • Friendly, supportive team environment, • Opportunities to grow with training and advanced techniques, • Employee discount 💼 Your Role: • Perform manicures, pedicures, nail enhancements, and nail art, • Maintain a clean and sanitary work environment, • Provide a relaxing and professional experience for every client, • Stay up to date with nail trends and techniques 🔎 We’re Looking For: • Experience in gel, acrylic, and nail art (bonus if you’re great at custom designs!), • Strong communication & customer service skills, • Reliable, detail-oriented, and passionate about the beauty industry 📩 Apply Today! Send your resume, portfolio (if available), and availability Or stop by our salon at 15 Broad St, Bloomfield NJ and introduce yourself! ** 💅 ¡Estamos contratando: Se busca Técnica de Uñas! 💅 📍Kimmy Nails – Bloomfield, Nueva Jersey 🕒 Puestos disponibles a medio tiempo o tiempo completo ¿Eres una técnica de uñas apasionada y con talento, que se enorgullece de ofrecer resultados hermosos y atención al cliente excepcional? Únete a nuestro equipo en crecimiento en Kimmy Nails, donde la creatividad se une con la relajación. Nos especializamos en pedicuras tipo spa, arte en uñas, gel, acrílico y cuidado de uñas naturales — ¡y buscamos a alguien que comparta nuestra pasión por la belleza y el servicio! ✨ Ofrecemos: • Pago por comisión competitivo + ¡te quedas con el 100% de las propinas!, • Horarios flexibles, • Ambiente de trabajo amigable y de apoyo, • Oportunidades de crecimiento y capacitación en técnicas avanzadas, • Realizar manicuras, pedicuras, extensiones de uñas y arte en uñas, • Mantener un ambiente de trabajo limpio y sanitario, • Brindar una experiencia profesional y relajante a cada cliente, • Experiencia en gel, acrílico y arte en uñas (¡punto extra si haces diseños personalizados!), • Excelentes habilidades de comunicación y atención al cliente 💅 我们正在招聘:招聘美甲师!💅 📍Kimmy Nails – Bloomfield, 新泽西 🕒 可兼职 / 全职 你是一个热情并且技术娴熟的美甲师吗?你是否热爱创造美丽的成果并为客户提供卓越的服务?欢迎加入 Kimmy Nails,我们是一个将创意与放松完美融合的美甲团队。我们专注于水疗足疗、美甲艺术、光疗甲、亚克力甲和自然指甲护理——如果你也热爱美丽与服务,这里就是你的舞台。 ✨ 我们提供: • 有竞争力的提成薪资 + 小费全归自己, • 弹性排班, • 友好、互助的团队氛围, • 提供培训及进阶技术发展机会, • 提供美甲、足疗、甲片延长和美甲艺术服务, • 保持工作环境清洁卫生, • 为每位客户提供放松且专业的服务体验, • 拥有新泽西或纽约的美甲师执照(正在办理转换至新泽西也可), • 具备光疗、亚克力和美甲艺术经验(擅长定制设计者优先), • 良好的沟通能力与客户服务意识
We are looking for a passionate and dedicated individual to join our New York boutique team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. You love APM Monaco Minimum of 1 year of working experience in luxury retail / fashion retail Supporting store operation and visual merchandising independently Fluency in English & Chinese would be a plus Teamwork spirit and proactive attitude Approachable personality and customer-service oriented Attractive and competitive package is offered Working location: New York Immediate availability is preferred Why Join APM? Global, Dynamic Team: Diverse and energetic workforce. Growth Opportunities: We support your professional development. Collaborative Culture: Teamwork and open communication. Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts. Don't wait to join APM Monaco team. Apply now! Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: Employee discount Shift: 8 hour shift Work Location: In person
Role Description This is an on-site role as a Sales Associate located in SoHo, Manhattan at a leading Korean makeup brand at its first offline flagship store. The Brand Name is called FWEE! The Sales Associate will be responsible for day-to-day tasks related to sales, customer interactions, and driving revenue growth through effective sales strategies and relationship building. Qualifications • Previous retail or sales experience preferred (beauty industry experience is a plus), • Passion for makeup, skincare, and beauty products, • Strong communication and customer service skills, • Ability to work in a fast-paced environment and multitask, • Availability for flexible scheduling, including weekends and holidays
Key Responsibilities: • Perform clerical, bookkeeping, and data entry tasks to maintain accurate records and ensure compliance with contractual requirements., • Manage accounting records for receipts and disbursements, ensuring accuracy and timeliness., • Answer phone calls and direct inquiries to appropriate departments, providing excellent customer service., • Handle correspondence via fax, email, and mail to support communication and operational needs. Required Skills and Qualifications: • Proven experience in administrative or clerical roles.., • Strong attention to detail with excellent organizational skills., • Proficient in data entry., • Effective communication skills, both verbal and written., • Ability to multitask and adapt to changing priorities in a fast-paced environment. Job Type: Part-time Pay: $16.00 - $18.00 per hour Schedule: 4 hour shift 8 hour shift Work Location: In person
We pride ourselves on quality, creativity, and exceptional customer service. We’re looking for a motivated Sales Associate/Baker to join our team and contribute to our vibrant bakery environment. As a Sales Associate/Baker, you will play a dual role. You will assist customers in our bakery, providing excellent service and helping with sales, while also participating in the baking process. This role requires both front-of-house and back-of-house responsibilities, ensuring that our customers have a pleasant experience and that our baked goods meet the highest standards. Key Responsibilities: Sales Associate Duties: Greet and assist customers in a friendly and professional manner. Provide information about products, ingredients, and specials. Handle sales transactions accurately and efficiently. Maintain cleanliness and organization of the sales floor. Restock shelves and display cases as needed. Address customer inquiries and resolve any issues or complaints. Promote bakery products and specials to drive sales. Maintain knowledge of current promotions and sales events. Baker Duties: Prepare, mix, and bake a variety of bakery products, including bread, pastries, cakes, and cookies. Follow recipes and adhere to production schedules. Ensure all baked goods are of high quality and visually appealing. Monitor inventory levels and assist with ordering supplies. Maintain a clean and organized kitchen environment, following all health and safety regulations. Operate and clean bakery equipment. Assist in developing new recipes and products. Qualifications: Previous experience in a bakery or food service environment is preferred but not required. Basic knowledge of baking techniques and ingredients. Strong customer service skills with the ability to engage with a diverse clientele. Ability to multitask and work efficiently in a fast-paced environment. Good organizational skills and attention to detail. Flexibility to work various shifts, including early mornings, weekends, and holidays. Physical stamina to stand for long periods and lift heavy items. Skills: Excellent communication and interpersonal skills. Basic math skills for handling cash and processing transactions. Ability to follow instructions and work as part of a team. Creative problem-solving skills and a positive attitude.
Job Overview: We are seeking a dedicated and hardworking individual to join our team as a Restaurant Staff member. As part of our dynamic and fast-paced environment, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming atmosphere, and contributing to the success of our quick service fast food restaurant. Responsibilities: - Maintain a clean and organized kitchen area, adhering to strict food safety standards. - Prepare and serve food items in a timely manner, ensuring high-quality and presentation. - Manage cash handling duties, including operating a cash register and processing payments. - Utilize Aloha POS to accurately process orders and maintain customer records. - Provide exceptional customer service, responding to customer inquiries and addressing concerns promptly. - Assist with bussing tables, clearing debris, and maintaining a clean and tidy dining area. - Work efficiently in a fast-paced environment, handling multiple tasks simultaneously. - Participate in food preparation, including prepping ingredients and cooking meals. - Maintain a strong focus on food safety, ensuring all food items meet health and safety standards. Skills: - Proven experience in a quick service fast food restaurant or similar setting. - Knowledge of food handling and food safety practices. - Proficiency in using POS systems, including Aloha POS. - Ability to manage cash handling duties accurately and efficiently. - Experience in grocery store or retail environment. - Familiarity with bussing and food preparation duties. - Strong communication skills and ability to provide exceptional customer service. - Ability to work effectively in a high-pressure environment. - Commitment to maintaining a clean and organized workspace.
We are seeking a skilled and passionate Barber to join our dynamic team. The ideal candidate will have a strong background in hair cutting, styling, and grooming services, with a commitment to providing exceptional customer service. As a Barber, you will play a crucial role in enhancing the appearance and confidence of our clients while maintaining a welcoming and professional environment. Duties Provide high-quality haircuts, hot towel shaves, and grooming services tailored to individual client preferences. Maintain cleanliness and sanitation of tools, equipment, and workstations in compliance with health regulations. Manage front desk operations including scheduling appointments, greeting clients, and handling retail sales transactions. Experience Proven experience as a Barber. Proficiency in various hair cutting techniques and styles. Strong interpersonal skills with the ability to build rapport with clients. A valid barbering license or cosmetology certification is required. Join us in creating an inviting atmosphere where clients feel valued and leave looking their best! Job Types: Full-time, Part-time Pay: $975.00 - $1,500.00 per week Benefits: Employee discount Flexible schedule Schedule: Choose your own hours Monday to Friday Rotating shift Weekends as needed Supplemental Pay: Commission pay Signing bonus Tips People with a criminal record are encouraged to apply License/Certification: Barbering License (Required) Cosmetology License (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to Commute: Hoboken, NJ 07030 (Required) Ability to Relocate: Hoboken, NJ 07030: Relocate before starting work (Preferred)
Job Summary We are seeking a reliable, dedicated and detail-oriented Attendant to join our team. The ideal candidate will play a vital role in ensuring a clean and welcoming environment for our guests. This position involves various responsibilities, including Wash and Fold services, customer service, and maintaining the overall cleanliness of the facility. A strong background in hospitality, cleaning, or laundry service is preferred, along with excellent customer service skills. Responsibilities Provide exceptional customer service to all guests and visitors. Operate cash registers, handle cash transactions, and maintain accurate cash handling procedures. Wash, dry, fold and package orders according to established standards. Maintain cleanliness in all areas of the facility, ensuring a tidy and welcoming environment. Assist guests with inquiries regarding services offered and provide recommendations as needed. Perform basic math calculations for transactions and inventory management. Ensure that all equipment is properly maintained and report any issues to management. Lift and carry items up to 50 lb. Bend, squat, or crouch occasionally to load/unload machines Remain on feet for extended periods Experience Previous experience in hospitality, cleaning or a related field is preferred. Familiarity with processing laundry is a plus. Strong customer service skills with the ability to communicate effectively. Basic math skills for cash handling and transaction processing. Experience operating cash registers or similar point-of-sale systems is beneficial. A commitment to maintaining high standards of cleanliness and organization. Join our team as an Attendant, where your contributions will help create an outstanding experience for our guests! Job Type: Part-time Pay: $15.13 - $18.00 per hour Expected hours: 14 – 40 per week Benefits: Employee discount Flexible schedule On-the-job training Opportunities for advancement Paid time off Paid training Schedule: Evening shift Morning shift Language: English and Spanish (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Union City, NJ 07087 (Required) Ability to Relocate: Union City, NJ 07087: Relocate before starting work (Preferred) Work Location: In person
We are looking for a Kitchen Designer with 1–2 years of experience, ideally using 2020 Design Live, to join our growing team. Experience with other design programs may also be considered. Position Details: Full-Time: Monday to Thursday: 9:00 AM – 5:00 PM Friday: 9:00 AM – 3:00 PM Location: Inwood, Five Towns Responsibilities: • Design kitchen layouts and cabinetry using 2020 Design Live or similar software, • Work directly with clients to understand their needs and preferences, • Coordinate with suppliers and place cabinetry orders, • Collaborate with our team to deliver quality projects on time What We’re Looking For: • 1–2 years of experience in kitchen design, • Experience with 2020 Design Live (or similar design software), • Strong customer service and communication skills, • A motivated team player with attention to detail, • Organized and reliable with a positive attitude If you’re passionate about design and ready to be part of a supportive, fast-paced environment — we’d love to hear from you!
Customer Service, take out, use of POS computer and app tablets.
We are seeking a dedicated and experienced Barista to oversee and serve coffee in private events all over NY with our coffee cart. The ideal candidate will have a strong background in coffee service and customer service, with a passion for delivering exceptional experiences to our guests. As our barista manager, you will be responsible for managing everything in the cart, making excellent coffee , ensuring quality service, and maintaining operational efficiency during your shift. Responsibilities Making amazing coffee Provide excellent customer service by addressing guest inquiries and resolving issues promptly. Taking care of the cart and the equipment Manage inventory levels and assist with ordering supplies as needed. Unloading the equipment, set up and tear down Implement time management strategies to optimize workflow during peak hours. Qualifications Experience in a café as a professional barista Strong customer service skills with the ability to engage positively with guests. Excellent time management skills to effectively prioritize tasks during busy shifts. Ability to lift things and carry them Responsibility, and time managment If you are passionate about the Coffee industry and have the leadership qualities necessary , we encourage you to apply for this exciting opportunity as a Barista Manager.
Job Summary We are seeking a dedicated and passionate Pet Groomer to join our team. The ideal candidate will have a love for animals and a strong commitment to providing exceptional pet care. As a Pet Groomer, you will be responsible for grooming pets to ensure their health and well-being, while also creating a positive experience for both pets and their owners. Duties • Perform grooming services including bathing, brushing, trimming, nail clipping & styling for various breeds of dogs and cats., • Assess the condition of pets' coats and skin, identifying any issues that may require veterinary attention., • Handle animals with care, using appropriate animal restraint techniques to ensure safety during grooming sessions., • Maintain cleanliness and organization of the grooming area, ensuring all tools and equipment are sanitized after each use., • Communicate effectively with pet owners about grooming services provided and any additional care needs observed during grooming., • Providing excellent customer service to pet owners., • Collaborate with other staff members to ensure a smooth workflow and high standards of pet care throughout the store. Experience • Grooming certificate, • 3+ Experience in a pet grooming environment, • Skills in Pet Grooming, Pet Care, • Customer Service and Communication skills, • Ability to handle and restrain pets safely, • Patience and a passion for working with animals, • Experience in heavy lifting is beneficial as some pets may require assistance during grooming sessions. Join us in providing top-notch grooming services that enhance the well-being of pets while ensuring their comfort and happiness!
Mush Coffee is looking for a friendly and reliable Full-Time Cashier to join our team in East Rockaway, NY. No prior experience is required—just bring your enthusiasm and a positive attitude! Key Responsibilities: Handle cash and card transactions accurately and efficiently. Provide exceptional customer service, ensuring a welcoming experience for all guests. Assist with basic front-of-house tasks, such as restocking supplies and maintaining a clean workspace. Collaborate with the team to support smooth operations. Requirements: No prior work experience needed; training will be provided. Strong communication skills and a customer-focused mindset. Ability to work in a fast-paced environment and handle multiple tasks. Reliable, punctual, and team-oriented.
I’m looking for a girl to hold up the cashier at the pizza store with Nice customer service and good communication with the staff
Office Manager / Assistant Office Manager — Luxury Cosmetic Dental Practice Join a premier cosmetic dental practice located in a stunning downtown nyc. We serve a discerning, high-end clientele and are known for delivering exceptional care in a refined, welcoming environment. We are seeking an experienced and polished Office Manager or Assistant Office Manager to help lead our team and manage daily operations at an elite level. The ideal candidate embodies excellence in customer service, personal presentation, professionalism, and organization, with a sharp attention to detail and strong follow-up skills. You are proactive, tech-savvy, and thrive in a fast-paced, luxury service setting. Key Responsibilities: • Oversee and optimize daily front-office operations, • Deliver white-glove service to our VIP patients, • Lead, support, and coordinate team workflow and scheduling, • Manage communications, billing, and practice systems with precision and care, • Ensure a seamless, five-star experience from first call to final follow-up What We Offer: • A beautiful, modern workspace in Tribeca, • A fun, supportive, and professional team culture, • Wonderful patients who value what we do, • Growth potential in a high-performing, respected practice, • Bonus System, • 401K, • Paid Vacation days If you are a confident, detail-driven professional ready to help our practice thrive, we’d love to meet you.
We are seeking a proactive, detail-oriented Virtual Assistant to provide remote administrative, communication, and organizational support. The ideal candidate is a self-starter with excellent time management and communication skills, capable of handling a variety of tasks to help the business run smoothly. Key Responsibilities: Manage email inboxes, respond to messages, and flag priority items Schedule and coordinate meetings, appointments, and travel arrangements Handle data entry, file management, and document preparation Create, format, and proofread reports, presentations, or spreadsheets Conduct online research as requested Maintain and update databases, CRM systems, or content management tools Manage social media posts and basic content scheduling (if applicable) Support customer service by responding to inquiries or forwarding messages Assist with invoicing, billing, and light bookkeeping (as needed) Perform other administrative tasks as assigned
We are seeking a friendly, efficient, and multi-tasking Busboy (Busser) who can also assist with smoothie preparation and provide direct support to customers. This hybrid role is ideal for someone who enjoys both behind-the-scenes support and front-of-house interaction. You'll help maintain a clean dining environment, prepare smoothies to order, and assist customers with a positive attitude. Key Responsibilities: Dining Area Support (Busser Duties): Clear and reset tables promptly and professionally Ensure dining area cleanliness, including floors, service stations, and trash disposal Refill water glasses and assist servers as needed Restock utensils, napkins, condiments, and other dining essentials Smoothie & Beverage Preparation: Prepare smoothies and other non-alcoholic beverages according to recipes Ensure all ingredients are fresh, properly stored, and stocked Clean and sanitize blending equipment and workstations regularly Manage smoothie prep area efficiently during peak hours Customer Assistance: Greet and assist customers with orders or questions when needed Provide excellent customer service and respond to guest needs promptly Communicate wait times or service updates when necessary Handle light cashiering or POS support if trained
We are looking for a motivated and professional Real Estate Agent to join our team. The ideal candidate will assist clients in buying, selling, and renting properties while providing expert advice and exceptional service throughout the process. Key Responsibilities: Assist clients in buying, selling, and renting residential or commercial properties Provide guidance and advice on market conditions, pricing, and legal requirements Schedule and conduct property viewings and open houses Promote properties through listings, advertisements, and networking Negotiate contracts and handle all necessary paperwork Maintain up-to-date knowledge of real estate laws, local zoning regulations, and financing options Build and maintain relationships with clients, developers, and other real estate professionals Qualifications: Valid real estate license Proven experience as a real estate agent or similar role preferred ( but not required) Strong negotiation and communication skills Customer-service oriented and goal-driven Knowledge of local property market and real estate trends Ability to work independently and manage time efficiently Basic computer and mobile device proficiency (for CRM, listings, etc.)
Job Title: Medical Assistant / Receptionist – Full-Time (OB/GYN Office) Location: Bay Ridge, Brooklyn, NY Job Type: Full-time Schedule: Monday to Friday (occasional Saturdays) About Us: We are a busy, well-respected OB/GYN medical practice located in Bay Ridge, Brooklyn, dedicated to providing high-quality care in a warm and supportive environment. We are currently seeking a Medical Assistant / Receptionist to join our friendly and professional team. This is a dual-role position ideal for someone who is organized, reliable, and passionate about women’s health. Bilingual candidates (Arabic-speaking) are strongly encouraged to apply. Responsibilities: Front Desk Duties: Greet and check in patients with a warm, professional demeanor Answer phone calls and schedule appointments efficiently Verify insurance, collect copays, and process payments Maintain accurate patient records and manage electronic medical records (EMR) Provide excellent customer service to all patients and visitors Medical Assistant Duties: Take patient vitals and medical histories Prepare exam rooms and assist providers with exams and procedures Perform urine dips, pregnancy tests, and phlebotomy Assist with sonograms and OB visits Maintain cleanliness, sterilize equipment, and manage medical supplies Qualifications: Prior experience in a medical office (OB/GYN experience preferred) Familiarity with EMR systems (eClinicalWorks a plus) Strong communication and organizational skills Ability to multitask in a fast-paced environment Medical Assistant certification is a plus but not required Bilingual (Arabic/English) preferred What We Offer: Competitive hourly wage based on experience Supportive team atmosphere Paid time off and holidays Opportunity to grow with an established and trusted practice
Job Title: Barista -Immediately Hiring Location: Coffee Pro – 23-33 Astoria, Queens, NY Job Type: Part-Time/Full-Time About Us: Coffee Pro is a cozy and vibrant coffee shop in the heart of Astoria, Queens, dedicated to serving high-quality coffee and creating a welcoming atmosphere for our community. We are looking for a passionate and customer-focused Barista to join our team! Responsibilities: - Prepare and serve a variety of coffee and espresso drinks with precision and care - Provide excellent customer service and create a friendly environment - Take orders and process payments accurately - Maintain cleanliness and organization of the café - Restock supplies and ensure the workspace is efficient - Follow health and safety regulations Requirements: - Previous barista or café experience preferred, but we’re willing to train the right person! - Passion for coffee and customer service - Ability to work in a fast-paced environment - Strong communication and teamwork skills - Availability for mornings, weekends, and holidays as needed Perks: - Competitive pay + tips - Free coffee and discounts on menu items - Growth opportunities within the company - A fun and supportive work environment If you’re a coffee lover with great people skills, we’d love to hear from you! Apply by sending your resume to Coffee Pro at 23-33 Astoria, Queens We can’t wait to meet you!
Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person