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Job Description PAY RATE: $16.90 PH Job Title: Donor Services Representative: Join Our Team, Fuel Our Mission The Opportunity: Are you a natural problem-solver who thrives on collaboration? Do you want your work to have a clear, positive impact? We are looking for a new Contact Center Donor Services Representative to join our team in a dynamic, ever-evolving environment. If livestream and digital engagement opportunities sound intriguing, we want to talk to you! Your Contribution: • Be a Customer Service Hero: Answer donor inquiries with efficiency and a helpful attitude, aiming for First Contact Resolution, • Moderate livestream sales: Serve as the voice of our brand during live virtual sales, engaging with viewers and answering questions in real-time., • Be our brand and product expert: Leverage your knowledge of clothing brands and trends to assist livestream shoppers and donor inquiries., • Uphold our standards from afar: Ensure compliance and a great customer service experience by monitoring live feeds from our donation locations., • Grow with our mission: Participate in ongoing training to expand your skills as our department and services evolve. Who We're Looking For: • High School Diploma or GED Required, • An agile thinker who loves solving puzzles and finding creative solutions for our Supporters, • A team player who actively collaborates with colleagues, yet thrives on working independently, • Someone with great written and verbal communication skills who can adapt their tone and messaging for any situation, • A genuine passion for our mission and the communities we serve What We Offer: A vibrant, supportive, mission focused work environment where your ideas are valued and your contributions matter. We’re all in this together, and we can’t wait to welcome you to our team. GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. ESSENTIAL JOB FUNCTIONS: • Ability to work with independence to resolve Supporter requests for First Contact Resolution., • Ability to complete multiple tasks concurrently., • Utilize effective oral and written communication skills to produce an excellent experience with every Contact., • Receive inbound omnichannel contacts from current and potential supporters, providing exceptional contact experience., • Answer questions and assist in the resolution of supporter questions and issues., • Complete daily outbound campaign contacts to Omnichannel markets., • Provide timely and accurate responses to supporters using preferred communication channel(s), email, text, chat, phone, etc., • Actively participate in all Contact Center training as required., • Achieve or exceed key performance metrics Quality Assurance requirements., • Originate relationship and correct applications for vehicle donations, The Salvation Army Office of Family Services of Orange County, and other TSA Programs. QUALIFICATIONS: • High School Diploma or GED is required., • Ability to communicate with excellent written and oral skills., • Ability to comprehend and ask qualifying questions to uncover concerns and resolve supporter issues., • Required typing speed of 40 WPM., • Required to pass typing, spelling, and reading comprehension test., • 1-2 years of work experience in customer service preferred. PHYSICAL REQUIREMENTS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: • Ability to sit, walk, stand, bend, squat, climb, kneel or twist on an intermittent or continuous basis., • Vision abilities include close vision and distance vision and ability to adjust focus., • Ability to grasp, push, and pull objects such as files, file cabinet drawers, and other office equipment., • Ability to communicate clearly on the telephone; speak and hear., • Ability to lift up to 25 lbs. on occasion., • Ability to perform various repetitive motion tasks.

Health-Vision-Dental / 24 days PTO + paid holidays / Mission-Driven Company / Free cat food every month - As a Customer Service Rep at Smalls, you will: Manage incoming customer inquiries and requests through multiple communication channels such as phone, email, and live chat; Provide excellent cust

Fabletics is currently looking for a Part-Time Sales Lead for our retail store at Del Amo in Torrance, CA! What makes this job FAB? Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people. Join a tight-knit group of key players, working together to hit bold targets and propel the business to new heights. Ready to lead the way? This position will report to the Store Manager. How you'll play to win • Embody our culture and values and providing insight to our Customers on how to Live their passion., • Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product., • Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects., • Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.), • Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals., • Communicate inventory and training needs to Store Manager to increase overall Customer experience., • Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer's purchase journey., • Actively participate to provide and nourish feedback to Store Manager to continuously improve the business., • Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards., • Serve as a resource for general product knowledge to all customers and team members., • Maintain personal sales and achieve sales goals., • Maintain all safety and security standards and identify, communicate potential issues., • Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs. What you bring to the team • 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus., • Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities., • Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment., • Ability to work with large teams., • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment., • Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself., • Familiar with retail inventory and P.O.S. systems., • Self-motivated, a good communicator with an innate ability to bring the best out in others., • The ability to multi-task, set priorities and work well under pressure., • Flexibility in work hours, open to work evenings, weekends, and national holidays., • This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders., • Applicants must be 18 years of age or older. Availability • Willing to work onsite and a flexible schedule including evenings, weekends, and holidays Benefits of joining our team • The role has a salary between $20.42 - $20.57 per hour depending on experience, • 70% employee discount on Fabletics Brands, • Free outfits each month, • Paid Sick Time, • 401k match, • Annual Bonus Plan, • Paid Time Off, • Flexible Schedule, • And More! Security Alert: Protect yourself from scams At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoomnever via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements.

Location Torrance, Ca M-F 8:00am to 5:00pm Hybrid: Mon/Fri Remote & Tue/Wed/Thu On site Chromatography, the science of separation, affects the lives of almost everyone. Phenomenex's chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. We strive to provide the best tools and resources possible to help scientists improve global health and well-being, including award-winning liquid chromatography, gas chromatography, and sample preparation products. Be part of our global success, centered on a commitment to developing client analytical chemistry solutions, unique marketing, and exceptional customer service and support. Phenomenex is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Do you want to work in a collaborative and inclusive team? Do you enjoy problem solving, the use of technology and critical thinking skills while helping customers? We are currently seeking a Customer Service Representative - Domestic who will be responsible for providing the highest quality of customer service to internal & external customers. This includes, but is not limited to processing orders, answering customer inquiries via phone, e-mails, and live chat, processing RA's, processing change requests, maintaining the customer file and escalating customer/system issues appropriately. What we'll get you doing: Providing customer support via phones, new order entry, order processing, customer inquiries and expediting or fulfillment requests approved by department Manager and/or Director. The essential requirements of the role include: High School Diploma or equivalent (GED) 1-2 years of experience working with customer support Understanding of the functionalities of an ERP system It would be a plus if you also possess previous experience in: 1-2 years of PC skills in Microsoft Office and Database Management Strong commitment to quality, efficiency, and effectiveness Effective business language usage (spelling, punctuation, and grammar) At Phenomenex we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide. The hourly range for this role is $23-$24/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Job DescriptionDescription: The Customer Service Operations Supervisor leads the operational backbone of Customer Service for Chemical Guys and Fast5Xpress, owning quality assurance, escalated case and claims management, performance reporting, and process improvement. This role supervises one direct report, setting clear expectations, coaching to quality standards, and managing performance. Working closely with the Customer Service Manager and partners in Product Development, Logistics, Finance, and Fast5 Xpress, the Supervisor turns customer service data into practical improvements that reduce recurring issues and raise customer satisfaction. The role also plays a hands-on part in testing and refining AI, automation, and self-service tools as the department scales. Key Responsibilities • Supervise, coach, and develop one direct report, including setting goals, holding regular one-on-ones and performance reviews, managing schedules, timekeeping, and meal and rest break compliance, and addressing performance issues in partnership with the Customer Service Manager., • Conduct formal quality assurance (QA) audits of customer interactions across phone, email, Live Chat, TikTok Chat, and other channels, evaluating ticket quality, coding accuracy, documentation, and adherence to procedures, and deliver scorecards to Customer Service Team Lead and Manager based on the findings., • Facilitate regular QA calibration sessions with the Customer Service Team Lead and Customer Service Manager to keep evaluations and scoring consistent, with the Customer Service Manager approving scoring standards., • Oversee resolution of escalated customer issues, including Better Business Bureau (BBB) and executive escalations, coordinating with cross-functional teams to reach timely resolution., • Review and resolve customer claims, including vehicle damage, shipping carrier, defective product, and replacement and refund requests, and manage chargebacks and disputes across sales channels within established approval limits, escalating vehicle damage claims involving potential liability to the Customer Service Manager and Legal or Risk., • Track and analyze Customer Service key performance indicators (KPIs), including response time, resolution time, customer satisfaction (CSAT), talk time, handle time, one-touch resolution rate, open ticket volume, and QA scores, delivering weekly KPI reports and monthly QA summaries to leadership., • Analyze service, claims, and quality data to identify trends, root causes, and risks, and recommend corrective actions and workforce planning decisions that improve customer experience and operational efficiency., • Own Customer Service administrative and operational processes, creating and maintaining standard operating procedures (SOPs), process documentation, onboarding materials, and training resources., • Investigate emerging customer, product, shipping, and logistics issues with Product Development, Logistics, Finance, and Marketing to resolve root causes and reduce recurring claims., • Support implementation, testing, and optimization of new systems and AI-powered service tools, and recommend improvements to automation and self-service resources. 30/60/90 Day Success Plan 30 Days • Learn Customer Service workflows, systems, claims processes, and the team, • Meet one-on-one with the direct report and key cross-functional partners. Learn the CRM, ticketing, QA, KPI reporting, and escalation workflows. Review existing SOPs, metrics, and quality programs, and begin QA evaluations under established guidelines., • Knows the team, systems, and workflows. First QA evaluations are completed and calibrated with the Customer Service Manager. 60 Days • Take ownership of QA, reporting, claims oversight, and team coaching, • Conduct QA evaluations and weekly KPI reporting independently. Assume ownership of claims oversight and escalation monitoring. Hold regular one-on-ones and deliver QA-based coaching to the direct report., • QA findings and KPI reports are delivered on schedule, escalations and claims are resolved within SLAs, and at least one process improvement has been recommended. 90 Days • Lead the team and drive process improvement independently, • Fully own QA, reporting, claims oversight, and process governance. Establish baseline metrics and begin implementing at least one significant process improvement. Set performance goals with the direct report., • Operates independently as the go-to resource for quality, claims, and operational analytics. The direct report has clear goals and a steady coaching cadence, and baseline metrics are in place. Chemical Guys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other characteristic protected by applicable federal, state, or local law. In accordance with California law, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance (where applicable). Requirements: Qualifications: Required • High school diploma or equivalent, • 4+ years of customer service experience, • 2+ years in quality assurance, operations, reporting, process management, or business analysis, • 1+ year of supervisory or team lead experience, • Experience managing claims, chargebacks, refunds, or dispute resolution, with strong knowledge of escalation and case management workflows, • Advanced Microsoft Excel skills and experience with CRM, ticketing, and reporting tools, with the ability to turn data into actionable recommendations, • Strong written and verbal communication, organizational, and coaching skills, and the ability to manage multiple priorities in a fast-paced environment Nice-to-Have: • Experience building KPI dashboards, QA scorecards, and SOPs, • Experience supporting AI, automation, or workflow optimization initiatives, • Experience with Shopify, TikTok Shop, Gorgias, Zendesk, or similar customer service platforms

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

San Diego, CA (fully onsite for training, hybrid thereafter).An employer in San Diego is seeking a dedicated and organized Administrative Assistant to join their team.This role involves a variety of administrative tasks, with a focus on handling permit requests, document management, and supporting d

This position will contribute to upcoming ERP implementation activities, including requirements gathering, testing support, validation assistance, and go-live support activities.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

ClearDesk helps US small and mid-sized businesses hire and manage full-time Remote Team Members (RTMs) based in the Philippines.We place and support ~500 contractors today across home care, real estate, bookkeeping, and home services, on a simple flat-fee model with a US leadership team and Philippi

You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to

Once you close a contract, a dedicated delivery team handles the execution — you stay focused on selling. Once a contract is signed, our internal delivery team takes over to place the right people on the engagement. Transition signed contracts to our internal delivery and staffing team with a clea

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores. With an unrivaled dedication to delivering superior tools that are easy to use and a technical team providing industry-leading support, ou

Keeper is hiring a driven Inside Sales Representative, MM/Commercial to join our high producing sales team.This is a 100% remote position from select locations.Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally.Keeper is published in 23 langua

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores. With an unrivaled dedication to delivering superior tools that are easy to use and a technical team providing industry-leading support, ou

What could an extra $1,000-$2,000 each month do for your household? Qualified candidates are wanted for the chance to enter financial services on a part-time basis while working fully remotely.This means that you get all the earning potential of a trillion-dollar industry without having to give up t

Coordinate with marketing, sales engineering, customer success, and executive teams to support partner objectives and deliver superior customer outcomes.

Deliver company overviews, explain our recruiting process, and communicate the value of working with Zipdev.

Are you an entrepreneurial self-starter who’s ready to build your own business and be rewarded for the results you deliver? Do you thrive on creating meaningful partnerships, growing a market, and making a lasting impact in schools and communities?. Our iconic products — like yearbooks, letter j

Passion for creative problem-solving and delivering value to clients.

Remote employees must live in Eastern Time Zone. We are seeking candidates who have experience working remotely, live in Florida and have experience selling Personal Lines Insurance in the state of Florida.

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores. With an unrivaled dedication to delivering superior tools that are easy to use and a technical team providing industry-leading support, ou

We are a rapidly growing technology company specializing in point-of-sale payment processing and delivery integrations for locally owned brick-and-mortar stores. With an unrivaled dedication to delivering superior tools that are easy to use and a technical team providing industry-leading support, ou

Coordinate customer service functions with other departments to assure timely delivery and installation.

An Outside Sales Executive is what we call a forward-thinking, incentive driven, sales powerhouse.They seek out new business through outside and inside sales efforts as well as maintain existing business relationships.Reporting to the Regional Vice President, the Outside Sales Executive will focus o

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. You deliver a high standard of service and execution. Ready to shape the future of retail and deliver big wins with us?.

Allied Universal - - Responsibilities: Provide customer service to personnel, visitors, and contractors; Monitor access to restricted areas and verify credentials; Respond calmly to incidents and alarms; Conduct patrols of facilities and perimeter areas; Compile accurate reports and communicate obs