General Manager
hace 28 días
Mobile
Job DescriptionBenefits: • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Paid time off Essential Responsibilities Develop Servant Leaders - Puts your people and restaurant first • Shows compassion, care, and concern toward our hardworking team, • Engages our team in regular one-on-one meetings and performance discussions, • Creates a positive can-do environment and sets our team up for success, • Leads, Coaches, and motivates the Managers, Leaders, and Team, • Recruits and develops outstanding talent, • Demonstrates commitment to our goals and inspires others to deliver outstanding performance, • Respects and serves those they lead through behaviors, actions, and decisionsCreate Guest Experiences - Creates a service experience so good the guest cant wait to come back to Popeyes, • Serves as a role model to create memorable guest experiences, • Sets clear expectations and creates an enjoyable work environment, • Takes actions to solve and celebrates guest feedback, • Regularly observes the team and operations from the guest's perspective and celebrates or coaches accordinglyLeader - Serves as the face and voice of Mabo in the restaurant and community, • Serves as the local representative of Mabo to the community by sponsoring or participating in local events, • Builds and leverages community relationships to drive business and maximize catering program opportunities in the community, • Leads and implements company-wide promotions, product launches, and product samplings, • Ensures the team executes and measures the impact of local promotionsAdministration - Maintains the balance between providing an Outstanding Employee and Guest Experience, and Achieving Financial goals, • Develops accurate sales forecasts, and creates effective schedules and planning to ensure the achievement of Excellent Operations & Financial Cost Controls., • Monitors business: Reviews previous day's financial & operational results, schedules, accounting, operational checklists, HACCP Logs, • Reviews daily & weekly inventory efficiencies & usages to create accurate (truck) orders, • Controls food and paper inventory by completing daily and weekly inventory counts & analysis. Maintains accurate inventory & usage records, • Creates, communicates, implements, and follows up on operations and financial action plans., • Analyzes sales and labor results throughout and after each shift daily & weekly, • Maintains operational standards for achievement of Quality products, Cleanliness, Sanitation and Service expectations consistently each shift each day., • Maintains accurate & complete daily accounting & administrative recordsMaintain Facility - Ensures the restaurant is a safe, sanitary, and appealing place for everyone, • Monitors and maintains compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations., • Identifies problems, conducts high-level troubleshooting, and seeks repair(maintenance) support for restaurant equipment to ensure equipment functions correctlyRequired Knowledge, Skills, and Abilities, • Excellent people leadership and guest service skills required, • Ability to work in a fast-paced environment, • Ability to communicate effectively with Guests, Team members, and Above Restaurant Leaders, • Ability to resolve issues in compliance with Mabo standards, • Available to work all shifts, weekends, and holidays, • Reliable transportation, • Effective Planner & Organizer, • Excellent Recruiter & Trainer, • Ability to lead a team to achievement of financial budgets, • Ability to maintain accurate accounting & administrative records, • Ability to effectively utilize company computer, email, and restaurant software.Education and Experience, • Must have a high school diploma or equivalent, • Minimum of 3 years Restaurant Management Experience, • Food Safety Manager Certification is required within 30 days of hire/promotion, if not already held.Physical Demands, • Must be able to lift up to 50 pounds of force frequently to move objects, • Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds, • Consistently handles product preparation, • Ability to kneel, bend, and follow proper lifting procedures, • Consistently lifts for product preparation, stocking, and inventory, • Ability to work at a rapid pace