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Company Description: Diamond Wipes is a leading provider of contract manufacturing solutions for diverse brands in the wet wipes and liquid fill industry. We are transparent, efficient and innovate with many of the world's top 50 beauty and personal care brands. We specialize in the manufacturing of personal care wipes as well as household, auto, pet and skincare wipes. and also sample size packets, bottles and jars of liquids, creams and lotions. Diamond Wipes offers various packaging types and customizable solutions. With over 60 R&D and quality professionals on-site, we develop and customize unique formulas including makeup remover, face cleanser, and more. We have factories in 3 states and are FDA licensed, EPA registered, and hold several certifications including FSC. We also have several brands that are sold into special channels via Ecommerce, Hospitality and Foodservice. Position Summary: Must live in the Chino CA/Los Angeles Metropolitan Area. On Site position. Compensation Range $110k-$135k per year depending on experience. The Quality Manager is responsible for leading and maintaining a robust Quality Management System (QMS) and overseeing daily Quality Assurance operations for cosmetic and OTC drug manufacturing. This role ensures full compliance with FDA regulations, including 21 CFR Parts 210 and 211, ISO 22716 (Cosmetic GMP), cGMP requirements, and applicable industry standards. The Quality Manager serves as a key quality leader, driving regulatory compliance, audit readiness, product safety, and continuous improvement across raw materials, in-process, bulk, and finished goods. This position plays a critical role in supporting product launches, customer requirements, and regulatory inspections while developing and leading quality personnel. This position acts as a delegate of the Director of Quality, providing leadership during regulatory inspections, customer audits, and cross-functional decision-making. The Quality Manager drives inspection readiness, product quality, data integrity, and compliance culture across the organization and is expected to demonstrate the leadership, technical depth, and business judgment required for progression into a Director-level role. Key Duties and Responsibilities: Strategic Quality Leadership: · Execute and support the long-term quality strategy aligned with business objectives for cosmetic and OTC drug manufacturing. · Serve as a quality authority with decision-making responsibility for product disposition, risk acceptance, and compliance escalation. · Act as a designee for the Director of Quality during audits, inspections, and internal governance meetings. · Lead Quality Management Reviews, presenting trends, risks, compliance gaps, and improvement initiatives to senior leadership. · Champion a strong quality culture focused on patient and consumer safety, data integrity, and regulatory compliance. Regulatory & Audit Ownership: · Ensure full compliance with FDA 21 CFR Parts 210 & 211, ISO 22716, cGMP, and applicable regulatory and customer standards. · Lead preparation and execution of FDA inspections, customer audits, certification audits, and regulatory assessments. · Serve as a primary or co-primary audit host, managing responses, commitments, and regulatory correspondence as needed. · Oversee internal audit programs and ensure timely, effective closure of audit findings and CAPAs. · Support regulatory submissions, product changes, and quality impact assessments in collaboration with Regulatory Affairs and R&D. · Serve as secondary contact for GFCO certification, ensuring ongoing compliance and audit readiness. Quality Systems & Compliance Excellence: · Own and continuously improve core quality systems, including: o Deviations, OOS/OOT, and investigations o CAPA and change management o Document control and SOP governance o Complaint handling and trending o Supplier quality oversight · Ensure quality systems meet FDA and ISO expectations for traceability, data integrity, and risk management. · Establish and monitor quality KPIs and metrics to proactively identify compliance risks and improvement opportunities. Quality Assurance & Laboratory Oversight: · Provide strategic and operational oversight of the Quality Assurance Laboratory supporting cosmetic and OTC products. · Ensure compliant testing, review, and release of raw materials, in-process materials, bulk products, and finished goods. · Review and approve laboratory data, test results, investigations, deviations, and final product disposition decisions. · Ensure laboratory operations align with GMPs, validated methods, and regulatory expectations. · Partner with Operations, R&D/Product Development, Supply Chain, and Engineering to support: o New product introductions (NPI) o Process validations and changes o Formulation and raw material changes o Stability and shelf-life programs People Leadership & Talent Development: · Lead, mentor, and develop Quality and Laboratory personnel with a focus on succession planning and performance excellence. · Build technical and leadership capability within the quality organization through structured training and coaching. · Evaluate performance, manage accountability, and support corrective actions when required. · Promote cross-functional collaboration and quality ownership at all levels of the organization. Continuous Improvement & Risk Management: · Drive continuous improvement initiatives to strengthen compliance, efficiency, and inspection readiness. · Lead risk-based decision-making using quality data, trend analysis, and regulatory expectations. · Identify systemic issues and implement sustainable solutions to prevent recurrence. · Support cost-effective quality solutions without compromising compliance or product safety. Skills and Abilities: • Proven leadership in regulated cosmetic and/or OTC drug manufacturing environments., • Advanced understanding of FDA regulations, ISO 22716, cGMPs, and laboratory operations., • Strong inspection and audit leadership skills with the ability to interact confidently with regulators and customers., • Strategic thinker with strong business acumen and risk-based decision-making skills., • Exceptional problem-solving, root cause analysis, and CAPA management abilities., • Excellent written and verbal communication skills, including executive-level reporting. Education and Experience: • Bachelor’s degree in Science or a related technical discipline., • Minimum of 5–8 years of progressive experience in Quality Assurance, Quality Control, or Quality Systems within cosmetic and/or OTC drug manufacturing., • Minimum of 3+ years in a supervisory or management role with demonstrated leadership growth. Working Conditions/Job Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some of the work will require exposure to loud noises or fumes in the plant facility. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.