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Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description The Visa North America Go to Market Services Sr Consultant is the liaison between Client Services (CS) and Product. This role is recognized as a thought leader and authority on client enablement functions and needs. This role excels at matrix management to ensure CS Stakeholders are aware of product enhancements and have a voice in helping mold the deployment process to ensure a scalable, simple enablement process with a client lens. Often works with specialized teams as the voice of CS, to develop and deliver the support model for Visa Inc. issuers, acquirers, processors, Fintechs and merchants worldwide. This person may be supporting initiatives such as new products and services, enterprise/government mandated projects, and Internal/external SME/Consulting support. North America Client Services works with issuers, acquirers, processors, Fintechs and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back-office support, and customer performance reporting. Within Client Services, the role of Go-to-Market Services is to act as the liaison between Product and Client Services. To engage early in the product development process in order to comprehend the strategy, provide input in the design and development stage, to define implementation, support and client communication requirements. Go-to-Market services team ensures feedback is gathered from Client Services stakeholders as well as clients to ensure continued improvement to processes and products. This Sr. Consultant role is an individual contributor role responsible for managing complex and strategic Visa initiatives as the key CS stakeholder representing the division’s needs for successful enablement and launch. Essential Functions: • Develop strong partnership with Global and Regional Product team in order to be recognized as a key contributor to their success, • Maintain a continuous path of North America CS communication to provide timely feedback to Product, • Develop necessary documentation to educate Client Services and to ensure they have the needed artifacts to educate and execute the strategy with the clients, • Engage in the development and execution of Product KPI’s ensuring regional alignment, • Identify/Prioritize key product needs, dependencies within region, define success measures and track status with product, • Engage with Product to provide input to design, development, implementation, client engagement and support process with regional feedback and a client lens, • Develop the framework for North America Client Services resourcing model (where appropriate) gaining regional buy in (i.e. GCT, CCM, Franchise Mgmt, etc.), • Define and execute global/regional playbook for product enhancement, with processes, appropriate artifacts and standards applicable to all regions, • Engage regularly with regional peers to socialize and educate details of the Product pipeline, define processes and artifacts applicable to all regions and gather feedback to modify the approach with product as necessary for North America, • Support Client Services as an SME for assigned Product/Service, • Serves as primary contact for the Client Service division’s multiple support groups for designated product., • Provides insight and input to Product and Technology organizations including changes to current products, implementations of new products and the bi-annual business release technical letters. Basic Qualifications: • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, • Experience within the payments industry and knowledge of digital payments technology., • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD, • Experience using standard MS Office tools (e.g.MS Project, Excel, PowerPoint, Word, Visio, etc.), • Excellent verbal, written, presentation and interpersonal skills Strong collaboration skills Demonstrated technical aptitude, • Able to set priorities, influence others, and manage expectations., • Self-starter with a demonstrated ability to achieve results as part of an effective team, effectively prioritize and multi-task under deadlines, • Demonstrated understanding of the payment and data processing industries including industry trends and high-level business drivers, • Exhibit advanced planning, organizational and problem-solving skills, • Demonstrated strong leadership capabilities Demonstrated ability to work in a complex organization to figure out business and customer needs, providing the best solution to meet those needs Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is $127,300.00 to $204,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionCompany Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description This role is part of the North America Client Licensing team and is responsible for managing U.S. client licensing activities, with primary ownership of the Visa Direct Cross-Border Originator Program from a licensing and regulatory standpoint. The Licensing Consultant independently manages end-to-end licensing workflows for Visa Direct Cross-Border Originators, including application intake, regulatory validation, stakeholder coordination, system updates, and final approvals. In addition, the role supports other U.S.-based client licensing applications, mergers, acquisitions, and portfolio restructures. This position requires strong regulatory judgment, attention to detail, and the ability to manage moderately complex licensing scenarios with minimal oversight while operating in a controlled, audit-sensitive environment. Key Responsibilities: Visa Direct Cross-Border Originator Program (U.S.) • Own the end-to-end U.S. licensing process for Visa Direct Cross-Border Originator participants., • Review and validate application submissions for completeness and compliance with Visa Rules and program requirements., • Independently verify Money Transmitter Licenses (MTLs) across U.S. states using NMLS and state regulatory resources., • Track licensing validation, approvals, and supporting documentation in accordance with audit and control requirements., • Coordinate and manage internal reviews with AML, Risk, Customer Support, Legal, and other stakeholders., • Ensure required agreements are executed, countersigned, and properly recorded prior to final approval., • Create, update, and maintain Business IDs (BIDs), business classes, and licenses in Visa systems., • Manage U.S. client licensing applications, including new entities, license updates, and sponsorship-related changes., • Support mergers, acquisitions, and portfolio restructures by analyzing existing licensing and numerics and executing required updates., • Administer BINs and other numeric identifiers requiring independent analysis and judgment., • Represent North America Licensing in cross‑functional initiatives related to Visa Direct Cross‑Border and other U.S. licensing programs, ensuring licensing requirements are understood and incorporated early., • Act as a trusted licensing advisor to Sales, Implementation, Product, Client Services, and other internal partners by clearly articulating U.S. licensing requirements, constraints, and risks., • Proactively identify opportunities to improve U.S. licensing workflows, documentation standards, and tracking, with a focus on accuracy, efficiency, and audit readiness., • Identify and escalate policy exceptions, regulatory risks, or client issues that fall outside established procedures, providing clear context and recommended paths forward. Basic Qualifications: • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Bachelor’s degree or equivalent professional experience required., • Strong understanding of U.S. regulatory concepts, including Money Services Businesses (MSBs) and Money Transmitter Licenses (MTLs)., • Demonstrated ability to manage end-to-end application or approval workflows independently. Strong analytical and decision-making skills with sound judgment on escalation., • Proficiency in Microsoft Office (Outlook, Excel, PowerPoint). Experience with case management or workflow tools (e.g., Dynamics, OneCRM, JIRA) preferred., • Individual contributor role with significant ownership and accountability., • Role is focused on North America, with primary emphasis on U.S.-based clients. Minimal travel required. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 109,800 to 175,700 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Job Title: Virtual Chief Information Officer (vCIO) Job Type: Regular Full Time (M-F 8:30am – 5:30pm) Career Status: Professional Compensation (OTE): $105,000 - $125,000 Department: Managed Services Expected Travel: <10% Location: Local, On Location Reports to: President/CEO The Role The Virtual Chief Information Officer (vCIO) principal role is to establish and maintain long term relationships with our clients. Its mission is to increase and maximize value for our customers, ensuring that the customer's strategic objectives and business outcomes are realized. This is accomplished through building strong business relationships with customers, gaining an intimate knowledge of their business, and helping them infuse their business strategy with technology. The Virtual Chief Information Officer (vCIO) is the most senior consultant and one of the most crucial positions at MCG, acting as the owner of the customer within MCG, aligned throughout the customer's journey serving as the main executive point of contact with their executive team. The Virtual Chief Information Officer (vCIO) is responsible for providing strategic business consulting at the confluence of business requirements, business processes, and compliance requirements with the use of ROIs to demonstrate ways they can improve their bottom line and reduce potential areas of business risk by utilizing technology as the means to execute on that strategy to meet their KPIs, and always focused on the customer success, satisfaction, customer expansion, unqualified references, and retention. The Virtual Chief Information Officer (vCIO) is responsible to continually prove to the customer the value of our services. Is a dedicated contact for their assigned clients and is the pinnacle of escalation for the customer within MCG serving as an advocate with Services, Sales, Support, Product Development, and partners to drive customer success and desired customer business outcomes. This role will manage our most strategic and complex customers and as a result carry a higher set of KPIs and will interact closely with sales leadership within the customer's industry. What You'll Do • Act for our customers as the trusted business consultant and subject matter expert, • Responsible for helping customers to define their KPI's focused on measuring their success., • Have deep understanding of how all aspects of the business interrelate to provide the appropriate solution to customers., • Provide customers with strategic objectives utilizing technologies that can best support their business objectives to give them an edge over their competition., • Perform IT Risk planning and management strategies within client environments to help reduce overall risk and increase ROI of the present technologies., • Create and sponsor the Customer Success Steering Committee joined by C-Level and department's head executives., • Stablish quarterly and annually Customer Success Steering Committee Meetings where the company's success progress will be reviewed and present recommendations to Customer Success Steering Committee members., • Ensure customer is always aligned with MCG's technology requirements by enforcing standards and procedures for implementing technical solutions., • Act as an escalation resource for client issues arising from the rest of the team., • Above all, you are passionate about customer service and can demonstrate a track records of customer loyalty and exemplary service., • You have a proven track record of leading process improvement initiatives with creative and innovative models, customer focused and demonstrated success to influence others to achieve results in matrix environment., • Proven ability to manage communication and relationships with senior executive business stakeholders., • Proven experience in the IT budgeting and RIO/TCO processes and KPIs design on different industries., • You can easily interpret technology and market trends as a foundation for technology and product roadmaps., • You are passionate about staying on the cutting edge of technology, including network administration, virtualization, shared storage, hardware, software, cloud technologies and has extensive knowledge of the latest versions of these technologies: Microsoft Azure, SaaS and HaaS implementation, Microsoft 365, VMWare, SAN's, etc., • BA/BS, preferably in Computer Science, Business Administration, or a related field, • MBA/MS preferred but not required., • 10+ years of professional experience in service delivery, or account management. MSP and ERP industries preferred., • 10+ years of leadership and proven success as vCIO of technology system integrations, implementations, and management., • Experience with tools such as ConnectWise (Manage, Sell, Control and Automate), SmileBack, Kaseya's ITGlue, etc.The Rewards, • 100% employer-paid health coverage including Medical, Dental, Vision, Life Insurance, Long Term Disability, • GAP Health Insurance/Plan, • Unlimited Paid Time Off (PTO) – After 90 days, • 401k retirement plan with 40% company match (dollar per dollar), • 10 paid holidays, • 16 weeks of paid maternity/adoption leave, • 6 weeks of paid paternity/adoption leave, • Child sponsorship for extracurricular activities, • $5,250 tuition reimbursement per calendar year, • Certification Exam Reimbursement plus Certification Bonus #LI-RM1