Back Office Medical Assistant
hace 17 días
Tulsa
Job DescriptionDescription: Classification: Non-Exempt Reports To: Clinic Manager Company Summary At Work Health Solutions (WHS), our mission is to serve the businesses and employees within our community through dedicated, unbiased occupational health services. We fulfill this mission by living out our core values, which guide every decision, action, and interaction: • Community Focus: We are here to serve — keeping workers safe and businesses strong., • Team: One team, one journey., • Consistent Excellence: We deliver every service with excellence and urgency., • Ownership: Own it — take responsibility and make it happen. Living Our Mission & Values This role carries shared responsibility for promoting and upholding the Company’s Mission, Vision, and Core Values. Employees are expected to integrate these into their work practices, contribute to a culture aligned with them, and hold themselves accountable to these expectations. Position Objective The Back office Medical Assistant provides nursing care tailored to the needs of each patient, examinee, and client. Responsibilities include performing both dependent and independent nursing functions that align with recognized techniques, procedures, and standards within the scope of medical assisting, all under the direction of the Medical Director. Essential Functions The Back Office Medical Assistant responsibilities include, but are not limited to: • Supporting WHS’s mission, vision, and values., • Maintain compliance with Work Health Solutions policies, quality assurance programs, and safety standards., • Maintain HIPAA confidentiality, adhere to OSHA safety standards, and DOT guidelines., • Perform all duties as outlined in the Skills Competency Checklists relevant to the Back Office., • Ensure proper labeling, documentation, and secure handling of all specimens., • Assist providers during exams and minor procedures., • Record vital signs and medical history accurately., • Prepare patients for examinations and procedures., • Conduct occupational health tests (drug screens, audiograms, PFT, BATs, vision tests, etc)., • Perform all clinical care duties within scope of practice., • Perform vital signs, medical histories, and documentation in the EMR., • Participate in initial and ongoing training as required. Competencies • Customer Service Excellence, • Empathy & Patient Care, • Ability to work in a fast-paced environment, • Communication Skills, • Attention to Detail, • Problem-Solving & Adaptability, • Organizational Skills, • Team Collaboration, • Ethical Conduct, • Basic Medical terminology, • Flexibility This role has no supervisory responsibility. Work Environment This position is designated as Safety Sensitive, meaning that job performance directly affects the safety of both the employee and others. Adherence to all Federal and State laws regarding drug use is required, and Work Health Solutions hires for this position accordingly. Regular walking within the clinic is required, along with direct interaction with patients, some of whom may have contagious illnesses. Physical Demands This role is active and physically engaging. Requirements include: • Frequent standing, walking, bending, kneeling, and stooping., • Regular talking and listening., • Ability to lift or move items over 20 pounds., • Full-time position, 8 hours per day, 5 days per week. Occasional travel may be required. Required Education and Experience • Graduate of an accredited MA program., • 1-2 years’ experience in a medical clinic setting., • Familiarity with EMR Systems., • Current CPR/First Aid certification., • Proficiency in computer skills (Microsoft Office Suite, email, faxing, scanning, etc.)., • Must be able to type 35-40 WPM., • Valid state driver’s license. This job description is not intended to be an exhaustive list of all responsibilities, duties, or requirements. Duties may change at any time with or without notice. Requirements: