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Job Description We are looking for an Experienced Oral Surgery Assistant to join our team to take their career to the next level. The applicant would be held to a high standard of clinical skill and would be willing to go the extra mile with all of our patients. If you are passionate about patient-centered care, we want to meet you! A current Radiology Certification for the State of Maryland, CPR certification, and proof of COVID-19 Vaccination are required. Medical or religious vaccine exemptions are approved by UMC Campus. Description • Seat and prepare patients for exams/procedures, • Assist Surgeons chairside during procedures when needed, • Assist Oral Maxillofacial Prosthodontist chairside when needed, • Discharge patients with the appropriate post-op instructions, • Responsible for all post-op calls/status documentation, • Taking patient vitals and documenting in EPIC software, • Expose diagnostic radiographs and CBCT, • Prepare clinical rooms with the appropriate instrumentation, supplies, and medications prior to exams/procedures, • File charts and paperwork, • Scan charts/documents, • Ordering Supplies, • Ordering Implants, • Process instrumentation in accordance with sterilization protocols, • Perform all required testing and maintenance of equipment to meet the necessary licensing and infection control standards, • Maintain exam rooms, operatories and lab daily to ensure all areas are clean and fully stocked, • Complete pathology paperwork and deliver to the appropriate Pathology Department, • Take and pour models, • Appointment Scheduling, • Answer phones, respond to clinic voice messages, • Strictly adhere to HIPAA standards in the protection of patient personal information, • Provide support to the senior assistants as needed, • Cross-trained for insurance follow up and front desk responsibilities Requirements • COVID-19 Vaccination, • DAANCE Certification Preferred, • Current/valid MD DHMH Dental Radiology License, • Current Healthcare Provider CPR Certification, • Multitasking, • Work well in a busy environment and under pressure, • Minimum one (2) years experience in dental clinical setting, • High School Diploma or equivalent, • Punctual and Reliable Benefits: • Profit Share (discretionary), • 401(k) matching (discretionary), • Dental insurance, • Health insurance, • Vision insurance, • Paid time off, • Paid Parking Schedule: • Monday to Friday Education: • High school or equivalent (Required) Experience: • Chairside Oral Surgery Assisting: 2 years (Required) License/Certification: • Maryland Radiology Certification (Required) Work Location: In person

Job Description Manages clinical, business office and other administrative functions of an ambulatory site. I. Essential Functions • Coordinates and integrates services within the department with other departments, and with the System’s primary functions. Participates in the selection of outside services, if needed., • Continuously assesses and improves the department’s performance. Maintains appropriate control/assessment programs (if applicable)., • Actively utilizes improvement strategies and tools to positively impact all aspects of operations., • In cooperation with departmental leadership, manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site., • Facilitates the purchasing of supplies, pharmaceuticals and office goods by working collaboratively with vendors. Assists in the selection of outside services; resolves issues related to services provided by outside vendors., • Assures that FPI policies regarding cash collections and reconciliation processes are followed using GE’s Front Desk and Credit Card Module., • Works in partnership with lead physician to solve problems, resolves conflicts, enhances operations, quality and safety., • Communicates operational issues to level of organization required to obtain timely and effective resolution., • Establishes service recovery protocols; trains and empowers staff to address patient concerns; assures all patient issues are appropriately addressed., • Monitors expenditures at the department level looking for cost containment opportunities by promoting efficient utilization of staff and services., • Recommends staffing levels, selects and assigns staff, evaluates performance, evaluates/tests competencies (as applicable), provides orientation, training and continuing education of staff, and initiates or makes recommendations for personnel actions., • Develops goals and objectives to meet the strategic/business objectives for areas of responsibility., • Develops, establishes, and implements goals, objectives, and policies and procedures for department which guides and supports the provisions of the department’s services., • Demonstrates a commitment to patient, visitor and staff by; complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and “error proof” systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required., • Compiles and analyzes data for special reports to assess operational and financial performance as well as identify and correct trends that negatively impact the practice., • Maintains establishes policies and procedures, objectives, quality assessment, safety, environmental and infection control standards., • Maintains professional growth and development., • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation., • Uses the electronic medical record as documented in the department and/or FPI standard operating procedure and processes., • Completes mandatory employee health, workers compensation, HR processes, and other training and requirements in required time frame to insure compliance with all FPI rules and regulations. II. Service Excellence Behaviors 1. Models and integrates FPI’s service excellence values and behaviors in all operational functions to achieve and maintain a high-quality culture of service excellence in all areas for which he/she is accountable., 2. Demonstrates ability to lead others to ensure that all service excellence goals and objectives are met at all levels within the department. III. Management Competencies Professional Knowledge/Expertise • Achieves a comprehensive level of technical and professional skill or knowledge in position- related areas Understands the essentials of FPI’s competitive position and strategy., • Maintains knowledge of and applies applicable policies, procedures to specific functional areas., • Understands applicable governmental rules and regulations and their impact on work., • Understands budgetary constraints and manages costs associated with the unit; practices responsible stewardship of FPI funds., • Stays abreast of current developments and trends in all relevant areas of one’s field; is a member. Decision-Making • Identifies and understands issues, problems, and opportunities., • Compares data from different sources to draw conclusions., • Uses effective approaches and facilitates others in choosing a course of action or developing appropriate solutions., • Takes appropriate action that is consistent with available facts, constraints, and probable consequences. Interpersonal Skills • Develops and uses collaborative relationships with internal and external partners and customers to facilitate the accomplishment of work goals., • Keeps people within and outside the department updated and informed in a timely manner., • Values others knowledge and expertise; Invites the input and feedback of others and fully considers other explanations/points of view., • Interacts effectively with others; builds solid relationships and cooperates with others to pursue mutual goals. Change Management • Embraces change and acts as a change agent within the department to facilitate the effective implementation of change initiatives and fosters innovative approaches to improvements in the workplace., • Supports the change; takes a positive attitude towards change., • Communicates clearly the reasons behind the change along with the advantages of the change. and the impact to the big picture., • Acknowledges employees’ fears and anxieties regarding change and helps employees through them., • Uses data to explain and support the needed changes. Financial • Monitors and tracks budget., • Provides accurate financial data and projects for inclusion in annual budget process., • Justifies expenditures as required., • Provides active stewardship of all resources by insuring responsible use of people, equipment and Property., • Manages risk. Performance Management • Monitors employee's compliance with employee health requirements, workers compensation, HR processes and other mandatory training and requirements to include holding employee accountable using progressive discipline as appropriate., • Focuses and guides others in accomplishing performance objectives which are in line with the department or organization’s vision., • Explains clearly to others their roles and responsibilities and explains the relationship of individual performance goals to the overall business., • Understands what motivates different people and adapts approach accordingly., • Fosters staff confidence in their own skills and abilities., • Acknowledges and celebrates employees’ accomplishments., • Inspires others to action versus commanding; involves staff in goal setting., • Identifies the talents and developmental needs of others., • Leverages employees’ strengths and fosters the development of their weaknesses., • Ensures staff is properly trained., • Addresses performance problems quickly; gives specific feedback on what others are doing well and where they need to improve; terminates employees whose performance is consistently less than what is required., • Holds people accountable for their behavior and performance; follows up on action steps and commitments from performance discussions., • Conducts timely and effective performance appraisals., • Empowers others; gives additional authority and responsibility to others., • Builds skills in others by giving them challenging assignments and development opportunities. Planning and Organizing • Establishes courses of action to ensure that work is completed efficiently, • Understands the timeframe available and creates a plan to work within and meet the established timeline., • Understands the relationship and dependencies between parts of a project; takes schedules and priorities of others into account when planning projects., • Seeks input from others when developing a plan., • Translates broad goals into action plans; establishes both short and long-term goals to meet departmental objectives., • Keeps track of numerous projects and tasks at the same time; utilizes planning tools; has a system for planning and organizing own tasks and those of others., • Follows up to ensure the plan is being followed, and the project is on track; establishes priorities. Does not place the same importance on every task and spends time on high value tasks which drive the department’s goals. Initiating Action • Takes timely action when appropriate to accomplish objectives; takes appropriate action to achieve goals; anticipates issues and takes action to address them., • Foresees problems and proactively works to disarm them., • Anticipates future work and identifies implications., • Seeks new and creative ways of doing things; fosters continuous improvement., • Abandons past practices when new practices better meet the needs of the organization., • Is determined to achieve objectives; is resourceful in overcoming obstacles; shows persistence. Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs. EDUCATION and/or EXPERIENCE • Bachelor's degree from a four-year college or university or related field; or equivalent combination of education and experience, • Minimum five years of management experience in a medical office setting. Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's, Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physicians, Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

Job Description Position Summary/Scope of Responsibility The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce. The Rehab Aide is responsible for providing support to Physical and Occupational Therapists and Therapy Assistants in their treatment of patients, under their direct supervision as required in accordance with CAO's policies and procedures and state and federal (Medicare) rules and regulations. The Rehab Aide may also be responsible for assisting in front desk job duties as necessary. Duties include, but are not limited to: • Assists the therapists in the treatment of non-Medicare patients, under the therapists’ direct supervision, including but not limited to the following: retrieving and/or assisting therapists with set up and administration of modalities; setting up exercise machines as necessary for each individual non-Medicare patient; monitoring exercise repetitions/form as requested by the therapists for non-Medicare patients., • Cleans plinths, equipment, counter tops, and any other surfaces as necessary to disinfect clinic and maintain CAO's high standards of cleanliness., • Adheres to work schedules, which are created to maximize hours of patient care and patient volume, therefore, schedules may vary from day to day depending on patient need, including early morning hours, evening hours depending on clinic., • Assists with doing laundry (if applicable) and ensuring towels, gowns, etc. are clean, folded and put away in the appropriate place., • Performs front desk job duties including but not limited to answering the phone, scheduling patients, patient registration, insurance verification and any other duties as specified by Clinic Manager/Therapy Director., • Is responsible for attending monthly clinic staff meetings or if unable to attend, he/she is responsible for obtaining a copy of the written agenda from the Clinic Manager/Therapy Director., • Assists with the smooth running of the clinic, which may include variations in scheduled hours, as well as staffing at another CAO location., • Actively participates in the Therapy team, including but not limited to staff meetings, CAO sponsored events, webinars, in-services, and departmental meetings., • May be required to work evenings depending on Practice operating hours and needs of the therapy clinic., • Performs other duties as assigned. Required Education & Experience • High School Diploma required., • Experience and proficiency working with computers and electronic medical records., • Maintains CPR Certification for Healthcare Professionals Competencies/Required Skills & Abilities • Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization., • Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results., • Strong oral and written communication skills with excellent self-discipline and patience, • Required to be proficient in Windows based office technologies (e.g., Word, Excel), • Able to work independently., • Exudes professionalism in presentation., • Must be able to read, write, speak, understand, and communicate in the English language., • Must participate in CAO's Rehab Aide training and pass CAO's Rehab Aide proficiency exam. Physical Demands • Must be able to sit for long periods of time and lift up to 50 pounds., • Must be able to use appropriate body mechanics when making necessary transfers and helping patients with exercises., • Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting., • Some heavy lifting, pushing, and pulling exerted regularly throughout a standard work shift., • Adequate hearing to perform duties in person and over telephone., • Requires hand-eye coordination and manual dexterity needed to operate a keyboard, medical equipment, fax machine, scanner, photocopier, and telephone., • Must be able to communicate clearly to patients in person and over the telephone., • Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens., • Requires exposure to communicable diseases, bodily fluids, medicinal preparations, and other conditions common to a clinical environment.

Job Description Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. ESSENTIAL FUNCTIONS • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources., • Confirms all written orders on the requisition match specimen label., • Identifies any special instructions that have been written on the requisition and clarifies after performing venipuncture., • Venipuncture- Demonstrates the appropriate technical skills ensure that laboratory SOP’s followed. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Completion of an accredited program in Phlebotomy, • 5-10 years of Phlebotomy experience, • Two to three years medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of computerized billing system Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

Job Description Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. ESSENTIAL FUNCTIONS • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources., • Confirms all written orders on the requisition match specimen label., • Identifies any special instructions that have been written on the requisition and clarifies after performing venipuncture., • Ensures patient has been appropriately identified according to the laboratory SOP. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Completion of an accredited program in Phlebotomy, • 5-10 years of Phlebotomy experience, • Two to three years medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of computerized billing system Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

Job Description IR Centers is a multidisciplinary private practice endovascular lab. We are leading minimally invasive procedures across the U.S. by providing interventional radiology services in an outpatient setting. Learn more about IR Centers here: https://youtu.be/YhLFlp789hg As a Surgical Assistant, you will assist in preparing patients and procedure rooms for surgeries, ensuring all necessary supplies and equipment are ready. You will maintain a sterile environment, assist physicians during procedures by passing instruments, and help with patient positioning and transfers. Duties Perform sterile prep of access sites and operative trays Assist physicians during procedures: manage sharps, wires, catheters, device prep/loading, arterial closure Operate angiography and ultrasound equipment; enter patient data into C-arm and troubleshoot as needed Transfer, verify, and document images and data to PACS Follow radiation safety (ALARA); document dose/fluoro time and maintain lead/badge compliance Transport patients pre- and post-procedure; monitor vitals and notify RN/MD of changes Complete screenings, assist with sedation transfer, recovery monitoring, and discharge Monitor access sites post-op; manage bleeding/hematoma and hold pressure when needed Perform pre-op calls, ROS review, medication reconciliation, and post-op prescription coordination Coordinate pathology pickups and required specimen documentation Manage inventory: unpack, restock, adjust pars, order supplies, run cycle/expiration reports (Spacetrax) Clean and turn over procedure and patient rooms; dispose of hazardous waste per OSHA Inspect and maintain equipment readiness; recommend repairs or replacements Maintain environmental cleanliness, linens, and hazardous material containers Assist front desk with chart prep, scheduling, and patient communication as needed Comply with HIPAA, medication labeling, and sterile field competencies Preferred Qualifications Certification as Medical Assistant, Radiologic Technologist, or equivalent clinical training Experience in Interventional Radiology, Cath Lab, or procedural setting preferred Knowledge of sterile technique, radiation safety (ALARA), and infection control standards Ability to operate imaging equipment and manage PACS/image documentation Competency in patient monitoring and post-procedure care Familiarity with inventory management systems and medical supply handling Strong communication skills and ability to work in a fast-paced clinical environment Ability to lift, transport, and position patients safely Compliance with HIPAA, OSHA, and facility policies Working conditions: Employees may be exposed to infectious diseases. Must lift, push, and pull up to 50 pounds and assist in patient transfers up to 400 pounds. Standing in a protective apron for 60-90 minutes is required. Reasonable accommodations for disabilities are available. Apply and join our team at IR Centers! Prostate Centers USA is a network partner of Hemorrhoid Centers, Ortho Centers️ and IR Centers. "

Job Description Busy pediatric medical practice is seeking an experienced, dependable, and friendly Full-Time Pediatric Medical Secretary to join our front desk team. We are looking for someone who provides excellent customer service, communicates well with patients and families, and can confidently handle the demands of a busy medical office. Responsibilities include: • Checking patients in and out, • Answering a high volume of telephone calls, • Scheduling and confirming patient appointments, • Verifying and updating insurance and demographic information, • Collecting copays and outstanding patient balances, • Managing patient messages and communicating with clinical staff, • Scanning and processing medical documents, • Maintaining accurate patient information in the electronic medical record, • Providing professional and courteous service to parents and patients, • Assisting with additional front-office responsibilities as needed Qualifications: • Previous medical office/front desk experience strongly preferred, • Pediatric office experience is a plus, • Experience with electronic medical records, • Excellent telephone and customer-service skills, • Strong attention to detail and organizational skills, • Ability to multitask in a fast-paced environment, • Dependable, punctual, and professional, • Ability to work well as part of a team Position: Full-Time Schedule: Monday–Friday We are seeking someone who is looking for a long-term position and takes pride in providing excellent service to patients and families.

Full-time Description $17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we’d love to meet you. You’ll play an important role in helping patients navigate their financial responsibilities with respect and care. We’ll provide the equipment, tools, training, and support—you bring the drive to succeed. What We Offer: • $17/hour + monthly bonus opportunities, • Consistent Monday–Friday schedule, • Medical, dental, vision, GAP, and life insurance, • 401(k) with company match, • Paid time off and paid holidays, • Company-provided equipment What You’ll Do: • Talk with patients to help them understand their accounts and find solutions, • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable., • Handle a high volume of inbound and outbound calls, • Accurately document interactions in our systems, • Meet performance goals (with support and coaching along the way) Requirements Qualifications: • 1+ year of experience in a call center, customer service, billing, or collections, • Strong communication and problem-solving skills, • Ability to build trust and work through sensitive conversations, • Basic knowledge of medical terminology (preferred), • A reliable, detail-oriented work style Work-From-Home Requirements: • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA, • Quiet, private workspace, • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer, • Wi-Fi and hotspots are not supported, • Must meet tech requirements before training begins BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections. Salary Description $17.00 Per Hour

Surrogacy Opportunity Starts at 60K-75K+ with a $1,250 Pre-Screening Bonus Your surrogacy journey could help build the family someone's been dreaming of and whether you're a stay-at-home mom or working full-time, it fits around your life. What You Get • 60,00075,000+ for first-time surrogates, • Up to $95,000+ for experienced surrogates, • $1,250 screening bonus, • Up to $10,000 before you're even pregnant, • Get matched in weeks, not years, • You're in control your timeline, your choice, • 100% of medical, legal, and travel costs covered, • All expenses paid nothing comes out of your pocket, • The nation's only OB-managed surrogacy programWho Can Apply, • Between 20 and 38 years old, • At least one healthy pregnancy and delivery, • BMI under 35, • Smoke-free lifestyle no nicotine products, • Six or fewer previous deliveries, • U.S. citizen or permanent resident living in an eligible stateHow It Works Apply in about 2 minutes and most applicants hear back within 12 business days. • Apply & Get Pre-Approved a free 2-minute application checks your eligibility instantly, • Screening & Medical Evaluation required medical and psychological pre-screening; your $1,250 bonus is paid in milestones as you complete it, • Matching & Legal you review family profiles and choose who to help; independent legal counsel provided at no cost to you, • Transfer, Pregnancy & Beyond physician-led care from embryo transfer through delivery, with a confirmed pregnancy in 46 months1 in 6 Families Struggle to Have a Child. There's More Than One Way to Help Them Grow. Know someone who'd make a great surrogate? Share the opportunity and help a family that's been waiting for years every Advocate earns up to $1,500 per successful referral, no limit. This opportunity can change your life and someone else's. Whether you're doing it to secure your future, support your family, or earn strong income on your own terms, we'll be here every step of the way. Don't Wait Apply Now and See If You Qualify. Our candidates are interested in surrogate, surrogacy, become a surrogate, paid surrogacy, gestational carrier, surrogate mother, part time, full time, flexible, flexible schedule, work from home, remote, stay at home, weekend, evening, jobs for moms, stay at home mom, work from home for moms, flexible jobs for moms, jobs for mothers, nanny, babysitting, childcare, daycare, caregiver, preschool, teacher assistant, tutor, teacher, swim instructor, classroom assistant, education, housekeeping, house cleaning, maid, customer service, call center, retail, cashier, store clerk, restaurant, server, waitress, hostess, barista, office, admin, receptionist, front desk, data entry, dispatcher, personal assistant, administrative assistant, office assistant, medical assistant, dental receptionist, nursing, therapy, fitness trainer, spa, salon receptionist, beauty assistant, bookkeeper, billing specialist, accounting, domestic, gig, trabajos desde casa, trabajos medio tiempo, trabajos para madres, niera, cuidado de nios, subrogacin, madre sustituta #Northeast / Mid-Atlantic (11) • _

The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: • Perform job in accordance with Company Mission, vision and goals., • Provides exceptional customer service to patients and their families., • Exercises confidentiality in all areas, abiding by HIPAA rules and regulations., • Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR)., • Assists patients with Phreesia tablets and medical forms, as necessary., • Obtains patient emails for patient portal registration., • Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected., • Processes patient intake forms and schedules follow up appointments through EMR., • Schedules follow up appointments in accordance with insurance guidelines., • Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence., • Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service., • As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel., • Makes appointments via telephone, patient portal and in-person., • Responsible for copying, barcoding, and scanning medical records, as needed., • Responsible for maintaining cleanliness of patient waiting area., • Prepares procedure packets., • Participate in and complete all required trainings and in-services., • Performs other duties as assigned. Minimum Qualifications: • High School Diploma, or equivalent., • Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)., • Must have excellent written and oral communication skills, including exceptional customer service., • Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public., • Must be able to work individually as well as within a team., • Must be able to accurately collect and maintain money., • Must be able to follow both verbal and written instructions., • Must be able to work a flexible schedule., • Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations., • Must be able to multi-task and prioritize., • Must demonstrate extreme attention to detail., • Must possess strong organization skills., • Must be able to problem solve and use reasoning., • Must be able to meet predefined quality standards., • Must maintain and project a professional attitude and appearance at all time., • If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine)., • If working in an ASC, must complete two (2)-step PPD., • Must complete all regulatory competencies in accordance with working in the ASC., • Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology., • All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: • Associate's Degree from an accredited college or university., • One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee's home, work assignments could be in any of the Company's locations. Compensation and Benefits: • Pay Range: $17.00/Hr - $19.00/Hr, • PTO : Up to 96 hours in first year (pro-rated based on start date), • Holidays : 7 (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day), • Retirement : 401(k) with employer match, • Health Benefits : Medical (single and family), Dental (single and family), Vision (single and family), • Other Company-Paid Benefits : Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program, • Other Voluntary Benefits : Voluntary Life, Accident, Critical Illness, Hospital Indemnity, • Other Compensation : This position is non-exempt (hourly) and eligible for overtime pay in accordance with applicable law. Overtime is not guaranteed. This position is not eligible for bonus, commission, incentive, or shift differential pay.

Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. Schedule: Monday-Friday, hours between 7:30am-4pm flexible hours. Outpatient setting, No weekends Primary Responsibilities: • Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate., • Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met., • Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I., • Follows established practice workflows to facilitate efficiency and timely service to patients., • Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures, • Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam., • Provides pre-printed patient education /material as directed by the provider., • Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure., • Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area., • Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use., • Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community., • Participate in medical assistant skill development and competency evaluation., • Participates in practice-based process improvement efforts., • Active participant in clinic huddles/staff meetings., • Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. May precept new medical assistant and students within practice development., • Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database., • May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures., • Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command., • Timely review of business communication, such as In Basket, email, and telecommunications., • Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns., • Participates in personnel skill and competency development and training as requested by practice manager., • Responsible for self-learning; attends educational offerings and in-services independently., • Perform all other duties as assigned. Education & Experience - Required: • High school diploma or equivalent., • Completion of an accredited Medical Assistant program., • Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director., • Current BLS certification. Education & Experience - Preferred: • Medical Assistant certification preferred Knowledge, Skills, & Abilities: • Knowledge of aseptic and sterile techniques., • Knowledge of blood and body fluid precautions., • Ability to perform basic clinical skills such as obtaining vital signs., • Ability to communicate effectively with patients, team members within the practice, and other members of the organization., • Demonstrates ability to work on a team and effectively communicate with colleagues and patients

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry. U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public. We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include: • Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year's Day., • Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options., • Retirement: 401(k) with a competitive employer match of up to 6%., • Work Schedule: Normal operations hours are Monday through Friday. We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally. The Program Assistant provides multi-task clerical support for dental clinic operations. The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, and staff. Essential Duties And Responsibilities: 1. Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers' questions., 2. Provides excellent customer service to patients arriving for appointments. Contacts faculty, students, and staff to inform them of patient arrival., 3. Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments., 4. Confirms appointments with patients for the next business day., 5. Verifies contact information and that insurance or medical assistance are still in force., 6. Gets insurance pre-authorization of coverage., 7. Informs patient of today's charges and any previous balance due before any service is rendered., 8. Requests payment for any procedures in accordance with the University of Maryland Dental School's policies and procedures guidelines., 9. Responds to inquiries about patient's accounts., 10. Requests payment when account is delinquent; may assist Patient Account Specialist to correct errors when necessary., 11. Handles day-to-day payment transactions makes changes; receives checks; processes credit card transactions; issues receipts; validates parking., 12. Processes and reconciles daily receipt with AxiUM daily ledger and deposit receipts into the night deposit box. Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs. Education and/or Experience: High school diploma or general education degree (GED); 1 - 3 years' related experience. Related education may be substituted for experience on a year for year basis. Required Knowledge / Skills / Abilities: Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on. Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment; Ability to apply close attention to detail in performing routine clerical tasks. Ability to follow oral and written instructions. Ability to maintain effective work relationships. Additional Conditions Of Employment: This job description is designed to give an outline of what job duties are expected of this position. As an outline it does not fully describe or limit the extent of the position's duties. UM FDSP Associates, and its supervisors may amend the job description as it deems necessary, without advance notice. The job description is not intended to create an employment contract and should not be construed as such.

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate. Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met. Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I. Follows established practice workflows to facilitate efficiency and timely service to patients. Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures. Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam. Provides pre-printed patient education /material as directed by the provider. Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure. Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area. Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use. Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community. Participate in medical assistant skill development and competency evaluation. Participates in practice-based process improvement efforts. Active participant in clinic huddles/staff meetings. Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. May precept new medical assistant and students within practice development. Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database. May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures. Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command. Timely review of business communication, such as In Basket, email, and telecommunications. Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns. Participates in personnel skill and competency development and training as requested by practice manager. Responsible for self-learning; attends educational offerings and in-services independently. Perform all other duties as assigned. Education & Experience - Required: High school diploma or equivalent. Completion of an accredited Medical Assistant program. Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director. Current BLS certification. Education & Experience - Preferred: Medical Assistant certification preferred. Knowledge, Skills, & Abilities: Knowledge of aseptic and sterile techniques. Knowledge of blood and body fluid precautions. Ability to perform basic clinical skills such as obtaining vital signs. Ability to communicate effectively with patients, team members within the practice, and other members of the organization. Demonstrates ability to work on a team and effectively communicate with colleagues and patients.

Working with faculty, Clinic Manager and Clinic Supervisor, we are seeking an Ophthalmic Technician whose primary role is to provide technician/clinical support to physicians. Secondary responsibilities include administrative duties such as responding to In-Basket messages from patients to answer questions, refill prescriptions after doctor verification, helps complete forms (i.e. MVA) and involves physicians as needed if patients' questions require medical advice. The Wilmer Eye Institute of Johns Hopkins University has an exciting opportunity for exceptional candidates to train for a career as an Ophthalmic Technician, no experience required. Start your career in Ophthalmology with one of the leading organizations in delivering state-of-the-art eye care, training future healthcare leaders, and conducting cutting-edge research. We have a robust training program that will provide you with a strong foundation to pursue a multitude of career paths beyond Ophthalmic Technician such as Clinic Manager, Ophthalmic Clinic Supervisor, Assistant Administrator, Orthoptist, Optometrist, Marketing, IT, and Research, to name a few. This is also an opportunity for pre-med students to gain clinical experience during their gap year or prior to applying to medical school, as well. No evening or weekend work required. Specific Duties & Responsibilities • Asks every single patient to state their name and date of birth before performing any of testing regardless of how many times the patient has been seen before. Compares the patient's EMRN to the number on the testing machine., • Records patient history including chief complaint, information on ocular history, past surgeries, medical condition, medications taken, allergies, learning assessment, falls risk and family history., • Checks pupil response to light by shining light into eye and watching speed with which pupils constrict; checks for afferent pupillary defect., • Measures and records distance and near visual acuity., • Measures and records intraocular pressure using applanation tonometry., • Performs various ophthalmic testing as ordered by the physician., • Screens for presence of ocular motility disorders., • Uses slit lamp to examine eye surface., • Performs basic maintenance or repair of clinical equipment., • Compiles and enters data for clinical studies; may participate in other clinical research projects as needed., • Assists with in office procedures., • Responsible for exam room supply maintenance., • Ensures medication expiration dates are current., • Responsible for maintaining and ordering instruments., • Disinfects and maintains examination rooms., • Understands and practices the fundamentals of microbial control., • Maintains refrigerator logs and sharps containers., • Is familiar with JCAHO requirements and ensures clinic practice is compliant with regulations. Non-clinical duties • Processes refill requests., • Instills eye drops under physicians' direction., • Assists with obtaining prior authorizations for upcoming in office procedures., • Provides support to front desk staff by offering triaging help for appointment scheduling., • Responds to patients' questions and explains technician related concerns to front desk staff., • Monitors inventory and orders medications for intravitreal injections., • Provides input on templates/schedules to maximize patient flow and physician efficiency., • Maintains general medical knowledge of ocular anatomy and physiology, systemic diseases, ocular diseases and ocular emergencies., • Maintains required (COA) ophthalmic technician certifications., • Other duties as assigned. Minimum Qualifications • High School Diploma or graduation equivalent, • One year experience as an Ophthalmic Technician., • Must obtain Certified Ophthalmic Asst (COA) from JCAHPO within 18 months of start date., • CPR certification also required., • Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula. Preferred Qualifications • Prior experience in a clinical office setting as an ophthalmic technician. Classified Title: Ophthalmic Technician Role/Level/Range: ACRO40/E/02/CE Starting Salary Range: $19.75 - $35.35 HRLY ($23.22-$34.02 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday, 8:30 am - 5:00 pm FLSA Status: Non-Exempt Location: School of Medicine Campus Department name: SOM Oph Retina Service Personnel area: School of Medicine

Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred., • Completion of an accredited Medical Assistant Program from an accredited institution. Special circumstances to consider an exception may include: 2 years of supervised work experience in a medical assisting field. Exemptions will be vetted by Human Resources Director and Department Director., • Medical Assistant certification (such as NAHP, NCCT, AAMA, NHA, AMT, etc.) is required., • Demonstrated skill in venipuncture., • Graduation from an accredited training program (school) or 3-5 years of supervised work experience in a medical setting., • Ability to perform all medical assisting responsibilities under state and faculty guidelines., • CPR certification required., • General understanding and application of basic accounting principles., • PC proficiency., • Strong customer service skills., • Accurate data entry skills., • Current knowledge of payer requirements for referrals and pre-authorization., • Knowledge of GE, EPIC or similar computerized billing system., • Medical terminology preferred. Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

U.M. FDSP Associates, P.A. is a non-profit corporation based in the University of Maryland School of Dentistry. The purpose of UM FDSP is to engage in the practice of dentistry for patients of the School of Dentistry, to improve the quality of dental education at the school through the operation and maintenance of dental service. The Program Assistant provides multi-task clerical support for dental clinic operations specific to the PLUS Clinic. The person in this position will schedule and confirm appointments and work directly with patients, residents, pre-doctoral students, as well as the PLUS Clinic faculty providers and staff. We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include: • Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year's Day., • Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options., • Retirement: 401(k) with a competitive employer match of up to 6%., • Work Schedule: Normal operations hours are Monday through Friday. We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally. The Program Assistant provides multi-task clerical support for dental clinic operations specific to the PLUS Clinic. The person in this position will schedule and confirm appointments and work directly with patients, pre-doctoral students, as well as the PLUS Clinic faculty providers and staff. Essential Duties and Responsibilities: 1. Responsible for telephone coverage of the front desk, taking and distributing messages, and answering all callers' questions. Checking PLUS clinic email daily for information and to respond to communication., 2. Provides excellent customer service to patients arriving for appointments. Notifies faculty, students, and staff to inform them of patient arrival., 3. Schedules appointments to accommodate patients; resolves scheduling conflicts and fits in emergency appointments. Confirms appointments with patients for 2 days ahead so if patient cancelled can fill from the waitlist., 4. Verifies contact information and that insurance or medical assistance are still in force. Gets insurance pre-authorization of coverage. Informs patient of today's charges and any previous balance due before any service is rendered (if indicated)., 5. Requests payment for any procedures in accordance with the UMSOD/PLUS Clinic's policies and procedures guidelines. Responds to inquiries about patient's account. Requests Ryan White grant policy and eligibility documentation upon initial patient registration/entry into Axium and when documentation expire., 6. Prints patient appointment reminders; patient consent and treatment plan as indicated., 7. Collects and scans patient laboratory bloodwork and proof of income, ID, 2 forms that verify address, all necessary documents for eligibility. Scanned into patient chart. Calls Social Worker/patient advocate ahead to get necessary documents., 8. Verifies daily that a treatment note and procedure code has been entered in the patient chart by the PLUS Clinic providers. Notifies provider if information is missing. Enters missed appt code in chart., 9. Collects and assures compliance with Ryan White Standards of Care- eligibility documents., 10. Able to evaluate the patient's situation and schedule the patient in the appropriate appointment slot., 11. Checks and verifies that that patients' documents are current up to date, legible, fills out the Plus Ruyan White eligibility form on each and every patient., 12. Does not schedule patients whose charts are locked or have been sent to collections., 13. Look ahead in Schedule to determine missing documents for patient and informs pt ahead of time to forward the documents to PLUS clinic. Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs. Education and/or Experience: High school diploma or general education degree (GED); Bachelor's degree preferred. 2+ years' related experience, working in a medical/dental setting. Attention to detail and organization skills important. Related education may be substituted for experience on a year for year basis. Knowledge of insurance can be helpful. Required Knowledge / Skills / Abilities: Knowledge of standard office procedures; computer programs such as excel. Able to operate computer and other office machines, such as fax, answering telephones, as well greeting visitors. Skill in filing documents according to alphabetic and numeric sequences. Ability to apply close attention to detail in performing routine clerical tasks. Ability to follow oral and written instructions. Ability to maintain effective work relationships. Additional Conditions of Employment: Overtime, weekend, on-call and shift work may be required. This job description is designed to give an outline of what job duties are expected of this position. As an outline it does not fully describe or limit the extent of the position's duties. The Corporation and its supervisors may amend the job description as it deems necessary, without advance notice. The job description is not intended to create an employment contract and should not be construed as such.

We are a fast-paced, busy Women's Health and Midwifery practice seeking an experienced Medical Secretary II to join our front desk team. The ideal candidate will be responsible for managing patient registration, check-in, and check-out processes efficiently while providing exceptional customer service in a professional healthcare environment. Key Responsibilities • Greet and register patients promptly upon arrival, • Manage patient check-in and check-out procedures accurately, • Verify patient information and insurance details, • Schedule and confirm patient appointments as needed, • Maintain confidentiality and comply with HIPAA regulations, • Coordinate communication between patients and clinical staff, • Handle administrative tasks related to patient flow and documentation, • Address patient inquiries and provide a welcoming atmosphere To Apply Please submit your resume and cover letter detailing your relevant experience. Work Experience Education: High School Diploma or GED (Required) 2-year/Associate's Degree (Preferred) Certification/Licensure/Registration: Not Applicable - No Certification and Licensure Requirements required or preferred Experience and Skills • Previous experience in an ambulatory office environment, • Proficiency with Electronic Health Records (EHR) systems, • Strong telephone communication skills and professional demeanor, • Experience processing credit card payments, • Excellent organizational and multitasking abilities, • Bilingual/Spanish speaking (Preferred) Join our team and contribute to delivering outstanding patient care through efficient administrative support.

Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. Location: 7505 Osler Drive suite 500, Towson, MD 21204 Schedule: Monday-Friday, 7:15 am to 3:45 pm Primary Responsibilities: • Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate., • Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met., • Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I., • Follows established practice workflows to facilitate efficiency and timely service to patients., • Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures, • Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam., • Provides pre-printed patient education /material as directed by the provider., • Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure., • Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area., • Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use., • Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community., • Participate in medical assistant skill development and competency evaluation., • Participates in practice-based process improvement efforts., • Active participant in clinic huddles/staff meetings., • Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. May precept new medical assistant and students within practice development, • Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database., • May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures., • Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command, • Timely review of business communication, such as In Basket, email, and telecommunications, • Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns., • Participates in personnel skill and competency development and training as requested by practice manager., • Responsible for self-learning; attends educational offerings and in-services independently., • Perform all other duties as assigned. Work Experience: Education & Experience - Required: • High school diploma or equivalent., • Completion of an accredited Medical Assistant program., • Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director., • Current BLS certification. Education & Experience - Preferred: • Medical Assistant certification preferred Knowledge, Skills, & Abilities: • Knowledge of aseptic and sterile techniques., • Knowledge of blood and body fluid precautions., • Ability to perform basic clinical skills such as obtaining vital signs., • Ability to communicate effectively with patients, team members within the practice, and other members of the organization., • Demonstrates ability to work on a team and effectively communicate with colleagues and patients.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Vision insurance About Us: Croydon Pet Hospital is a busy, compassionate animal hospital currently located in Glen Burnie, MD, dedicated to providing high-quality medical care for pets while strengthening the bond between pets and their families. We are excited to be relocating to our brand-new hospital, in Pasadena, MD in October 2026 and are looking to grow our team. We are currently seeking an enthusiastic and professional Client Service Representative (CSR) to join our front desk team. The CSR is the first point of contact for clients and plays a vital role in creating a positive experience for every visitor. Job Responsibilities: • Provide outstanding customer service by greeting clients, checking them in and out, and addressing questions or concerns, • Answer phone calls and respond to emails in a timely, professional manner, • Schedule appointments, manage the practice calendar, and handle appointment confirmations, • Maintain and update client and patient records with accuracy and confidentiality, • Process payments and invoices, and manage end-of-day reconciliations, • Communicate with veterinary team members to relay client messages, and assist in patient flow through the practice, • Help educate clients about preventive care, treatment plans, and post-visit instructions, • Ensure the reception area is clean, welcoming, and well-organized at all timesQualifications:, • Minimum 3 years experience in customer service, • Exceptional communication and interpersonal skills, with a passion for providing excellent customer care, • Strong organizational and multitasking abilities, • Basic computer skills and proficiency in office software (experience with veterinary software is a plus), • Veterinary experience is preferred but not required; a willingness to learn about animal care is a must, • Ability to remain calm and courteous under pressure, especially during busy times, • A team player with a positive attitude and a love for pets and their owners

Prepare patient charts and help keep front desk areas organized.

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions! As a Security Professional - Defense Front Desk in Linthicum Heights, MD, you will serve and safeguard clients in a range of industries such as Aero/Defense and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and pick up open shifts based on your availabilitygiving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Officer with Allied Universal at a leading aerospace and defense location, you will be the first point of contact for employees, visitors, and contractors. Your primary responsibilities will include monitoring access, verifying credentials, and providing exceptional customer service while maintaining a professional presence at the front desk. You will help to deter security-related incidents by remaining attentive and approachable, responding promptly to inquiries, and communicating clearly with all individuals entering the facility. This role is ideal for those who thrive in a dynamic environment and are committed to upholding the highest standards of integrity and teamwork. Join a company that values agility, reliability, and innovation, and be part of a caring culture that puts people first. If you meet the requirements for an active DoD Secret Clearance and have at least one year of security-related experience, we encourage you to apply and make a difference in a critical industry. Position Type: Part Time Pay Rate: $24.44 / Hour Job Schedule: DayTime Wed 02:00 PM - 10:00 PM Thur 02:00 PM - 10:00 PM What You'll Do: • Use our proprietary scheduling platform to claim open shifts at client sites, • Support operations across a range of environments including commercial real estate, healthcare, and education, • Receive site-specific training and guidance from experienced teams, • Deliver consistent, professional security presence and customer service, • Be ready to fill in at short notice when urgent needs arise Responsibilities: • Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk., • Monitor access to the location, verifying identification and credentials of employees, contractors, and visitors., • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols., • Maintain detailed and accurate records of daily activities, visitor logs, and incident reports as required., • Communicate professionally with clients, visitors, and Allied Universal management regarding security-related matters., • Support emergency response activities as needed, including alerting appropriate personnel and assisting with evacuation procedures if required. What We're Looking For: • Availability across various days and shifts, • Reliability and ability to adapt to different post assignments, • A desire to gain broad experience and grow within the company, • Interest in transitioning into full-time roles when available Minimum Requirements: • A minimum of 1 year of security-related experience is required., • An active Department of Defense Secret Clearance is required., • An armed guard card or license is preferred., • A guard card or license is preferred., • A valid drivers license is required and must meet Allied Universal driver policy requirements for driving positions only., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • A valid drivers license will be required for driving positions only. Why Join Us: • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle., • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs., • Smart Tools: Access exclusive technology for real-time shift visibility and claiming., • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees., • Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. 2025-1397709

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (20232025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. The Physician Practice Coordinator undergoes practical training in a physician office which serves as a training ground for him/her to learn all aspects of practice management in a systematic manner under the guidance of experienced managers. Under the direction of experienced personnel, a Management Trainee gains knowledge and experience required for promotion to future management positions. As an entry level management person, a management trainee will learn the operation of business from the ground level. Working side by side with managers, management trainees will receive hands on experience as well as an awareness of culture of the company and its business philosophy. Successful completion of the Management Trainee program is required to be considered for career opportunities such as Practice or Operations Manager, Practice Director or Program Coordinator. While this job description is intended to be an accurate reflection of the requirements of the position, management reserves the right to add or remove duties as the need arises. Key responsibilities include but are not limited to Practice Operations: • Collaborate with the practice administrator to learn the day-to-day operations of the physician practice, • Ability to fill in for roles coordinating patient scheduling, registration, and check-in processes, • Ability to fill in roles for surgical scheduling, • Participate in optimizing workflow efficiency and patient throughput Financial Management: • Work with the practice administrator to understand financial reporting and budgeting for the practice, • Learn about insurance billing and reimbursement processes and ability to resolved billing issues, • Develop a basic understanding of coding and billing practices Human Resources: • Assist in recruiting and onboarding of key practice positions (front desk, MA, call center, surgical scheduler, etc), • Learn and develop staff training, • Education and Work Experience:, • Bachelor's Degree Required, • 3 years of related Physician Practice Experience Preferred, • Must be willing to travel to hubsite locations Min USD $26.13/Hr. Max USD $43.11/Hr. Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications. Benefits Eligibility is based on your scheduled FTE status and Job Category • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees, • 403(b) retirement plan with generous company match and "catch up" provision, • Paid Time Off (PTO) & company paid holidays, • Tuition reimbursement, • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program, • Employer paid Short & Long Term Disability benefits for eligible employees, • Voluntary Benefits, • Discounts on auto & home insurance and Verizon plans, • Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Essential Duties and Responsibilities: • Perform job in accordance with Company Mission, vision and goals., • Provides exceptional customer service to patients and their families., • Exercises confidentiality in all areas, abiding by HIPAA rules and regulations., • Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR)., • Assists patients with Phreesia tablets and medical forms, as necessary., • Obtains patient emails for patient portal registration., • Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected., • Processes patient intake forms and schedules follow up appointments through EMR., • Schedules follow up appointments in accordance with insurance guidelines., • Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence., • Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service., • As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel., • Makes appointments via telephone, patient portal and in-person., • Responsible for copying, barcoding, and scanning medical records, as needed., • Responsible for maintaining cleanliness of patient waiting area., • Prepares procedure packets., • Participate in and complete all required trainings and in-services., • Performs other duties as assigned. Minimum Qualifications: • High School Diploma, or equivalent., • Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)., • Must have excellent written and oral communication skills, including exceptional customer service., • Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public., • Must be able to work individually as well as within a team., • Must be able to accurately collect and maintain money., • Must be able to follow both verbal and written instructions., • Must be able to work a flexible schedule., • Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations., • Must be able to multi-task and prioritize., • Must demonstrate extreme attention to detail., • Must possess strong organization skills., • Must be able to problem solve and use reasoning., • Must be able to meet predefined quality standards., • Must maintain and project a professional attitude and appearance at all time., • If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine)., • If working in an ASC, must complete two (2)-step PPD., • Must complete all regulatory competencies in accordance with working in the ASC., • Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology., • All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: • Associate's Degree from an accredited college or university., • One (1) year of prior experience working with an Electronic Medical Record (EMR). Driving/Travel: The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee's home, work assignments could be in any of the Company's locations. Compensation and Benefits: • Pay Range: $17.00/Hr - $19.00/Hr, • PTO : Up to 96 hours in first year (pro-rated based on start date), • Holidays : 7 (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day), • Retirement : 401(k) with employer match, • Health Benefits : Medical (single and family), Dental (single and family), Vision (single and family), • Other Company-Paid Benefits : Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program, • Other Voluntary Benefits : Voluntary Life, Accident, Critical Illness, Hospital Indemnity, • Other Compensation : This position is non-exempt (hourly) and eligible for overtime pay in accordance with applicable law. Overtime is not guaranteed. This position is not eligible for bonus, commission, incentive, or shift differential pay.

University of Maryland Medical Center - - Responsibilities: Handle front desk customer service; Manage telephone calls and scheduling; Register patients and verify demographics/insurance; Process payments and co-pays; Maintain appointment calendars.

Under direct supervision of the on-site providers and practice manager, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate. Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met. Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Follows established practice workflows to facilitate efficiency and timely service to patients. Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam. Provides pre-printed patient education /material as directed by the provider. Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure. Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area. Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use. Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community. Participate in medical assistant skill development and competency evaluation. Participates in practice-based process improvement efforts. Active participant in clinic huddles/staff meetings. Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database. May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures. Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command Timely review of business communication, such as In Basket, email, and telecommunications Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns. Participates in personnel skill and competency development and training as requested by practice manager. Responsible for self-learning; attends educational offerings and in-services independently. Travel to off-site practices is mandatory • High school diploma or equivalent., • Completion of an accredited Medical Assistant program., • o Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director., • Current BLS certification., • Medical Assistant certification preferred, • Knowledge of aseptic and sterile techniques., • Knowledge of blood and body fluid precautions., • Ability to perform basic clinical skills such as obtaining vital signs., • Ability to communicate effectively with patients, team members within the practice, and other members of the organization., • Demonstrates ability to work on a team and effectively communicate with colleagues and patients.

Job Requirements Job Summary Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. Monday- Friday; 7:45am-4:15pm Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. • Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate., • Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met., • Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I., • Follows established practice workflows to facilitate efficiency and timely service to patients., • Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures, • Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam., • Provides pre-printed patient education /material as directed by the provider., • Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure., • Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area., • Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use., • Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community., • Participate in medical assistant skill development and competency evaluation., • Participates in practice-based process improvement efforts., • Active participant in clinic huddles/staff meetings., • Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. May precept new medical assistant and students within practice development, • Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database., • May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures., • Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command, • Timely review of business communication, such as In Basket, email, and telecommunications, • Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns., • Participates in personnel skill and competency development and training as requested by practice manager., • Responsible for self-learning; attends educational offerings and in-services independently., • Perform all other duties as assigned. Work Experience Education & Experience - Required • High school diploma or equivalent., • Completion of an accredited Medical Assistant program., • o Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director., • Current BLS certification. Education & Experience - Preferred, • Medical Assistant certification preferred Knowledge, Skills, & Abilities, • Knowledge of aseptic and sterile techniques., • Knowledge of blood and body fluid precautions., • Ability to perform basic clinical skills such as obtaining vital signs., • Ability to communicate effectively with patients, team members within the practice, and other members of the organization., • Demonstrates ability to work on a team and effectively communicate with colleagues and patients.

We are searching for a Sales Associate to join our growing team in our CleanStop Division. This role is a mid-level Retail Sales Associate. The Sales Associate will support in the daily sales and operational functions of the store, to include providing stellar customer service, maintaining an exceptionally clean and stocked facility, and solution selling to customers seeking janitorial and building supplies. This person must also be willing to be flexible with work hours and be willing to work overtime. Responsibilities Include: • Operates and reconciles cash registers to receive payments in the form of AR Accounts, credit card, cash or check., • Must have the ability to operate a Point-of-Sale System (POS)., • Ability to participate in sales promotion activities., • Must be able to merchandise the store front effectively as directed by the Sales Manager., • Assists in generating new sales and develop customer relationships., • Must be able to upsell customers for new opportunities in janitorial products., • Assists in store inventory transfers; this also includes ordering for store inventory., • Must be able to perform cycle counts., • Must be able to put away 5-12 pallets of product., • Participates in off-site sales meetings as required., • Accurately prepares, communicates, and delivers the stores daily financial records to corporate including closeouts., • Ability to always maintain stellar store cleanliness to include restrooms., • Stock shelves and front facing products daily., • Any additional duties as assigned. The Ideal Candidate Will Have: • At least 1 year of distribution center sales experience., • Facility supplies/Janitorial Supply product knowledge a plus., • Computer proficiency a must., • Ability to work independently and as part of a team., • Superior ability to communicate verbally with customers and co-workers., • Ability to handle customer concerns to resolution or use proper judgement to escalate., • Sales aptitude and ability to solution sell a plus., • Willingness to work weekends and/or travel locally to another store to provide coverage is a must., • Bilingual English/Spanish is a plus., • Reliable transportation for limited local travel opportunities, • Physical Requirements: While performing the duties of this job, the employee is regularly required to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone and in-person. Ability to frequently lift up to 30lbs to help assist customers. Compensation & Benefits The pay range for this role is $21.00-$22.00 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com. BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation for applicants and employees with disabilities.

Job Requirements Job Summary Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. • Greets patients in courteous, friendly, respectful and professional manner always., • Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met., • Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I & II., • Follows established practice workflows to facilitate efficiency and timely service to patients., • Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures, • Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam., • Provides pre-printed patient education /material as directed by the provider., • Performs high level disinfection of equipment and/or instrument and environment per hospital and/ or practice procedure. Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use. Submits tickets for service and monitors status until resolved., • Orders clinical supplies as needed from the supply management system. Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area., • Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community., • Administers select medications and injections under direct supervision of provider as per practice and/or hospital policy. Assist in the immunization program and tracks data in a computer program., • Participates in patient outreach including pre-visit calls, follow-up screenings, and other care coordination activities such as contacting pharmacies, interprofessional team members, and other providers' offices as appropriate to meet patient care needs., • Participates in practice specific population health focused tactics to improve quality outcomes for clinic-specific population. Participates in new population health initiatives relevant to the MA role., • Completes medication or equipment prior authorizations independently., • Functions effectively in all medical assistant roles specific to clinic. Works independently and serves as a resource for others. Serves as preceptor for new medical assistant and medical assistant students within the clinic., • Participates in patient outreach including pre-visit calls, follow-up screenings, and other care coordination activities such as contacting pharmacies, interprofessional team members, and other providers' offices as appropriate to meet patient care needs., • Participates in practice specific population health focused tactics to improve quality outcomes for clinic-specific population. Participates in new population health initiatives relevant to the MA role., • Completes prior authorization of medication or equipment prior authorizations independently., • May obtain prior authorizations for incoming referrals, performs benefit checks, and provides basic financial counseling., • Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command., • Timely review of business communication, such as In Basket, email, and telecommunications. Addresses directly per established practice workflows and hospital policy, • Seeks opportunities to expand knowledge of templates and schedules, e.g. assisting manager with template building, monitoring adherence to practice scheduling guidelines., • Takes an active role in ensuring compliance with regulatory requirements, e.g. completes clean sweeps and participates in regulatory tracers. Maintains a safe environment of care and reports safety concerns., • May become familiar with specific EMR business workflows including registration, facility fee, specialty specific, claim edit, and referrals to facilitate compliance with requirements quality business operations., • Participates in personnel skill development and competency development and training as requested by the manager., • Assists manager with coordinating peer review for MA team members., • Serves as a preceptor to MAI and MAII and/or a practice competency validator as requested by manager., • Assists manager with the development and evaluation of clinical processes and orientation program relevant to the medical assistant role., • Serves as a staff resource for issues related to clinical, front desk and/or call center operations., • Participates in process improvement efforts. Assists with data collection, audits, development of action plans and supports implementation of process changes., • Participates in team huddles/staff meetings; plays active role in shared governance structure., • Actively contributes to practice operations such as supply management, equipment maintenance, and staff scheduling., • Perform all other duties as assigned. Work Experience Education & Experience - Required • High school diploma or equivalent., • Completion of an accredited Medical Assistant program. Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years). These should be vetted by Human Resources Director and Department Director., • Current National certification through AAMA, NHA, AAH or AMT. Certification Includes: Certified Medical Assistant, Certified Clinical Medical Assistant or Registered Medical Assistant, • Three (3) years of medical assisting and medical practice experience., • Current BLS certification. Knowledge, Skills, & Abilities, • Adheres to organizational policies, procedures and guidelines.... Adheres to the organization's code of conduct, modeling customer service behaviors and integrating best practices for service and operations., • Knowledge of aseptic and sterile techniques, blood and body fluid precautions., • Ability to communicate effectively with patients, team members within the practice, and other members of the organization., • Demonstrates ability to work on a team and effectively communicate with colleagues and patients., • Demonstrated effective communication skills that promote teamwork among colleagues and support positive interactions with patients

Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. Schedule: Monday - Friday 7:30am-4pm The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed. • Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate., • Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customer's expectations have not been met., • Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I., • Follows established practice workflows to facilitate efficiency and timely service to patients. Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures., • Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam., • Provides pre-printed patient education /material as directed by the provider., • Performs high-level disinfection of equipment instrument and environment per hospital and/or practice procedure., • Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area., • Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use., • Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community., • Participate in medical assistant skill development and competency evaluation., • Participates in practice-based process improvement efforts., • Active participant in clinic huddles/staff meetings., • Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. May precept new medical assistant and students within practice development., • Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database., • May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures., • Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command., • Timely review of business communication, such as In Basket, email, and telecommunications., • Plays active role in compliance with regulatory and practice and/or hospital policy requirements. Maintains a safe environment of care and reports safety concerns., • Participates in personnel skill and competency development and training as requested by practice manager., • Responsible for self-learning; attends educational offerings and in-services independently., • Performs other duties as assigned. Education & Experience - Required: High school diploma or equivalent. Completion of an accredited Medical Assistant program. Current BLS certification. Medical Assistant certification preferred. Education & Experience - Preferred: 1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years. Knowledge, Skills, & Abilities: Knowledge of aseptic and sterile techniques. Knowledge of blood and body fluid precautions. Ability to perform basic clinical skills such as obtaining vital signs. Ability to communicate effectively with patients, team members within the practice, and other members of the organization. Demonstrates ability to work on a team and effectively communicate with colleagues and patients.

Performs front desk leadership functions with or without direct supervisory responsibilities. May oversee and troubleshoot scheduling and/or patient service issues; serves as lead worker and trainer for junior level staff; and other duties as assigned. ESSENTIAL FUNCTIONS • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., • Serves as lead worker and trainer for junior level staff., • Exhibits advanced level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs., • Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians' offices. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred., • Three to five years medical office experience., • Current knowledge of payer requirements for referrals and preauthorization., • Experience in front and back office operations., • Knowledge of billing and coding for medical services., • Strong customer service skills., • PC proficiency. Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Under general supervision, performs scheduling, pre-authorization and administrative activities for patients. Ensures the accurate registration of patients, interviews patients to obtain necessary demographic and insurance information. Works closely with Business Supervisor and/or Clinic Manager in oversight of front desk, call center, and referral coordinator staff. The following statements are intended to describe the general nature and level of work being performed by people to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. • Assists in patient care coordination such as scheduling of appointments for practice visits and treatment in accordance with the physicians' schedules while adhering to practice and UMMS policies and procedures., • Schedules outpatient tests and procedures as required., • Patient registration responsibilities such as entering and verification of patient demographics and insurance information. Obtaining appropriate referrals and authorizations as needed. Accurately documenting of such within the EMR system., • Creating, preparing, and coordination of outgoing referrals., • Provides patients with Facility Fee Disclosure, estimate of charges, and education regarding each, where appropriate., • Preparing after visit summaries, informing patients of upcoming appointments, changes to schedules, co-payments required, and pertinent insurance information., • Provides patients, family members and referral sources with information pertaining to hospital policies and procedures, programs available, wayfinding, and parking., • Ability to multitask within a fast-paced environment while maintaining professionalism, flexibility, and an organized work environment., • Assists with office supply tracking and ordering., • Utilizing multi-line phone system and software in call center with the ability to appropriately handle internal and external phone calls pertaining to patient care coordination such as scheduling and cancelling patient appointments, verifying demographic information, and entering written documentation efficiently within the EMR system., • Review and reconciliation of EMR work queues to determine the need for a new referral or authorization needs prior to patient arrival., • Serves as a mentor and preceptor for Ambulatory Practice Coordinators I and II., • Assists in the hiring of APC I and II, as well as call center and referral coordinator staff for clinic., • Collaborates with interdisciplinary leadership teams to provide recommendations as appropriate related to administrative workflows. Acts as a liaison between practice and CBO for any issues related to revenue cycle or patient work queues. Any urgent issues shall be escalated appropriately., • Leads and participates in quality improvement initiatives, practice projects, and department meeting., • Assists Senior Ambulatory Coordinator II, Business Supervisors or practice leadership as needed., • Supports clinic management with ordering clinical and clerical supplies, were applicable while being mindful of office budget., • Actively assists patients with MyPortfolio engagement and education., • Create, maintain, and update provider clinical master templates in EMR. Makes recommendations to clinical management to update provider templates to improve patient access and template levelling., • Assists with denial reconciliation as requested., • Identifies IT related issues when staff have problems with PCs, printers, and label makers. Assists with ticket submission when appropriate., • Requests service when needed for equipment., • Works with practice staff and leadership to resolve problems., • Assists practice leadership with performance management of staff., • EMR Super User., • Participates within councils and committees., • Collaborates with multiple finance departments for price estimates related to patient care., • High School Diploma or equivalent (GED) is required., • Minimum of three years of general clerical and/or administrative experience required., • Two years of experience in a healthcare setting, preferably in a practice office., • Knowledge of health insurance plans including Medicare and Medical Assistance required., • Proficiency with computers is required., • Proficiency with registration and scheduling and call center software required., • One years of leadership experience preferred. $20.47 - $28.64/hr

Medical Assistant III Under the direct supervision of clinicians, the Medical Assistant III supports the delivery of high-quality patient care to adult patients at Midtown Health Center, a primary care clinic. This role is responsible for independently performing the patient rooming process, including documenting the chief complaint, verifying allergies, and completing required patient questionnaires such as Risk Screening, SBIRT, Duke Activity Status Index, and Medicare Annual Wellness. The Medical Assistant III demonstrates proficiency in a broad range of clinical skills, including medication administration via common routes; point-of-care testing (throat swabs, nasopharyngeal swabs, blood glucose, HbA1c, HCG, and urinalysis); 12-lead EKGs; ear lavage; and obtaining and documenting vital signs. In addition, the Medical Assistant III performs a variety of administrative and clerical functions, including answering telephone calls, processing medication refill requests, completing prior authorizations, coordinating durable medical equipment (DME) orders, responding to patient messages, and conducting transition-of-care outreach and follow-up activities. They are knowledgeable in pre-visit planning and proactively obtains documentation needed to close care gaps and support quality metrics. They also may be required to perform front desk duties, including checking-in patients, in the absence of front desk staff. As a senior member of the Medical Assistant team, the Medical Assistant III serves as a clinical and operational resource for colleagues and provides day-to-day leadership and support. Responsibilities include assisting management with onboarding and training new staff, conducting peer reviews, participating in process improvement initiatives, and facilitating team huddles. The Medical Assistant III maintains a strong commitment to infection prevention and control by properly cleaning and disinfecting equipment and clinical environments in accordance with established procedures. The role ensures compliance with organizational policies, regulatory requirements, and patient safety standards. The Medical Assistant III takes initiative and is dedicated to delivering an exceptional patient experience. They consistently demonstrate professionalism, friendliness, compassion, and respect in all interactions. This individual serves as a positive role model, adheres to established policies and protocols, fosters a collaborative team environment, and addresses issues promptly and effectively to support high-quality patient care and operational excellence. Work Experience: • High school diploma or equivalent., • Completion of an accredited Medical Assistant program., • Current National certification through AAMA, NHA, AAH or AMT., • Certification Includes:, • Certified Medical Assistant, • Certified Clinical Medical Assistant, • Registered Medical Assistant, • 5 years of medical assisting and medical practice experience., • Current BLS certification

Duties will include: scheduling appointments; completing demographic and insurance registration; maintaining registration accuracy; greeting visitors, patients, and staff promptly; answering phone calls in a friendly, courteous, and professional manner; collecting co-payments from patients; and other duties as assigned. Requirements Qualified applicants will possess: H.S. diploma or equivalent (GED); 2-3 years related medical office experience; general understanding of basic accounting principles; PC proficiency; strong customer service skills; accurate data entry skills; and knowledge of IDX or similar billing system and medical terminology is preferred. Essential Functions • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a copay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians' offices., • Obtains and inputs all pre-authorization insurance and pertinent demographic information using IDX scheduling system.

Under direct supervision of the on-site provider, assists in the delivery of patient care. Performs delegated medical tasks, assists providers and nursing staff with patient care and may perform clerical duties. This position will utilize the electronic medical record (EMR) for documentation purposes. Fulfillment of job duties requires access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day-to-day operations and patient flow and acts as a resource for Medical Assistant I. Demonstrates leadership by collaboration, teamwork, communication, accountability, customer service, and advanced knowledge of clinical skills. Location: 7556 Teague Road Suite 450 Hanover, MD 21076 Primary Responsibilities: • Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate., • Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customers' expectations have not been met., • Gathers and documents brief history and chief complaint in the medical record. Accurately complete and document patient questionnaires, health screenings, and chief complaint in the EMR, ensuring high-quality and compliant documentation that supports optimal care. Act as a clinical resource for Medical Assistant I., • Follows established practice workflows to facilitate efficiency and timely service to patients., • Prepares patient for examination by the health care provider. Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital and/ or practice policy. Reports out of range values in vital signs and risk screening to the provider. Assists provider with procedures, • Performs routine clinical testing, including but not limited to obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs. Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam., • Provides pre-printed patient education /material as directed by the provider., • Performs high-level disinfection of equipment instrument and environment per hospital and/ or practice procedure., • Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area., • Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use., • Provides care appropriate to the patient populations(s) served. Assess data reflective of the patient's requirements relative to population-specific and age specific needs. Provides the care needed as described in the unit/area/department policies and procedures. Is aware of social drivers of health as they impact overall health of the patient and the community., • Participate in medical assistant skill development and competency evaluation., • Participates in practice-based process improvement efforts., • Active participant in clinic huddles/staff meetings., • Meets all competencies in medical assistant roles specific to the practice site. Works independently and serves as a resource for others. May precept new medical assistant and students within practice development, • Based on established competencies, administers select medications and injections under direct supervision of provider as per hospital and/ or practice policy. Assists in the vaccination programs, including giving injections and tracking data in an approved database., • May assist with front desk operations with oversight to include but not limited to: patient check in and check out, scanning and filing, patient phone calls, and fee disclosures., • Enhances the patient and family experience by informing of possible delays, as well as being aware of potential barriers to a positive patient experience and remediating or escalating using the chain of command, • Timely review of business communication, such as In Basket, email, and telecommunications, • Plays active role in compliance with regulatory and practice and/ or hospital policy requirements. Maintains a safe environment of care and reports safety concerns., • Participates in personnel skill and competency development and training as requested by practice manager., • Responsible for self-learning; attends educational offerings and in-services independently., • Perform all other duties as assigned. Work Experience: Education & Experience - Required: • High school diploma or equivalent., • Completion of an accredited Medical Assistant program., • Special circumstances to consider an exception may include: (1 year of supervised work experience in a medical assisting field within the last 3 years; or 2 years of supervised work experience in a medical assisting field within the last 5 years). These should be vetted by Human Resources Director and Department Director., • Current BLS certification. Education & Experience - Preferred: • Medical Assistant certification preferred Knowledge, Skills, & Abilities: • Knowledge of aseptic and sterile techniques., • Knowledge of blood and body fluid precautions., • Ability to perform basic clinical skills such as obtaining vital signs., • Ability to communicate effectively with patients, team members within the practice, and other members of the organization., • Demonstrates ability to work on a team and effectively communicate with colleagues and patients.

Job Summary Under the general supervision of the Clinic Manager, the Medical Assistant performs basic and other patient care services for which the Medical Assistant has received instructions and demonstrated competency. Responsibilities and Duties 1. Prepares exam rooms for patient visit using infection control procedures., 2. Performs patient intake utilizing Electronic Health Records., 3. Monitors patient flow and make appropriate recommendations., 4. Performs select physical exams i.e. diabetic foot exams, audiograms, etc., 5. Advocates and performs standing orders for labs, EKG, Chest X-ray and other tests as necessary., 6. Performs Autoclave duties of cleaning and sterilizing instruments by clinic practitioners and clinic protocols., 7. Provides patient education and information as instructed by clinic practitioners and clinic protocols., 8. Works effectively on Adult, OB, and Pediatric units as wells as Medical records units as assigned and assists medical clerk at front desk as assigned., 9. Travels to different Council clinics as assigned., 10. Excellent communication skills with ability to articulate clearly and confidently; greets patients with courtesy and respect.

Under the direct supervision of clinicians, the Medical Assistant III supports the delivery of high-quality patient care to adult patients at Midtown Health Center, a primary care clinic. This role is responsible for independently performing the patient rooming process, including documenting the chief complaint, verifying allergies, and completing required patient questionnaires such as Risk Screening, SBIRT, Duke Activity Status Index, and Medicare Annual Wellness. The Medical Assistant III demonstrates proficiency in a broad range of clinical skills, including medication administration via common routes; point-of-care testing (throat swabs, nasopharyngeal swabs, blood glucose, HbA1c, HCG, and urinalysis); 12-lead EKGs; ear lavage; and obtaining and documenting vital signs. In addition, the Medical Assistant III performs a variety of administrative and clerical functions, including answering telephone calls, processing medication refill requests, completing prior authorizations, coordinating durable medical equipment (DME) orders, responding to patient messages, and conducting transition-of-care outreach and follow-up activities. They are knowledgeable in pre-visit planning and proactively obtains documentation needed to close care gaps and support quality metrics. They also may be required to perform front desk duties, including checking-in patients, in the absence of front desk staff. As a senior member of the Medical Assistant team, the Medical Assistant III serves as a clinical and operational resource for colleagues and provides day-to-day leadership and support. Responsibilities include assisting management with onboarding and training new staff, conducting peer reviews, participating in process improvement initiatives, and facilitating team huddles. The Medical Assistant III maintains a strong commitment to infection prevention and control by properly cleaning and disinfecting equipment and clinical environments in accordance with established procedures. The role ensures compliance with organizational policies, regulatory requirements, and patient safety standards. The Medical Assistant III takes initiative and is dedicated to delivering an exceptional patient experience. They consistently demonstrate professionalism, friendliness, compassion, and respect in all interactions. This individual serves as a positive role model, adheres to established policies and protocols, fosters a collaborative team environment, and addresses issues promptly and effectively to support high-quality patient care and operational excellence. Work Experience: • High school diploma or equivalent., • Completion of an accredited Medical Assistant program., • Current National certification through AAMA, NHA, AAH or AMT., • Certification Includes:, • Certified Medical Assistant, • Certified Clinical Medical Assistant, • Registered Medical Assistant, • 5 years of medical assisting and medical practice experience., • Current BLS certification

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. ESSENTIAL FUNCTIONS • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources., • Confirms all written orders on the requisition match specimen label., • Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture., • Venipuncture- Demonstrates the appropriate technical skills ensure that laboratory SOP's followed. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Completion of an accredited program in Phlebotomy, • 5-10 years of Phlebotomy experience, • Two to three years medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of computerized billing system Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Shift/Schedule: Part Time Mon/Wed/Fri (with the potential for full time) Onsite; 8AM-4:30PM Position Code: 1787 Job Summary: Performs registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions. Job Requirements: • HS Diploma/GED - 2+ years of front desk and revenue cycle experience required. - Cerner experience required Job Responsibilities: Optimizes facility and professional collections. Collects co-pays and fees for facility and professional services from patient/guarantor according to established Hospital and faculty practice/departmental policies and procedures. Balances and closes all payment batches at the end of the day. Reconciles cash drawer on a daily basis. Prepares and submits Hospital and faculty practice deposits in accordance with established Hospital and faculty practice/departmental policies and procedures. Verifies patient insurance coverage. Obtains facility and professional services authorizations; may assist patients with obtaining specialty referrals. Communicates facility and professional co-payment or other balance due information to patients/guarantor. Abstracts and copies information from patient records in response to documentation requests. Performs a complete registration of patients. Interviews patients to obtain correct demographic and insurance information. Verifies insurance and obtains authorizations to insure proper billing and collections. Inputs a complete patient registration into a computerized registration system. Reviews completed registration with patient; assists patient with the signing of admission forms and other forms that may be required for department. Notifies provider of patient's arrival. Prepares admission packet of forms and labels for provider. Schedules appointments into computed systems. May perform referrals. Pulls and refiles records, files loose reports and other documents in the records, performs file maintenance in the file area. Processes release of medical records information. Answers telephone inquiries. Prepares and maintains accurate and complete records for outpatients; active, discontinued, and discharged. Sorts and places progress notes, lab slips in chart and prepares notes to be sent to Health Information Department. Pulls and re-files charts needed for patient visits or related needs, and processes charts for microfilming. Reviews charts periodically for completeness and accuracy to ensure proper maintenance; assures medical records are maintained in accordance with accreditation standards, obtains MEC signature. Distributes and processes all information requests received in timely manner; logs records; follows up on records signed out, requesting return when appropriate. Handles walk-in requests for release of medical records; obtains appropriate authorizations for release. Ensures that all customers receive exemplary service. Serves as a patient/customer advocate when needed. Demonstrates empathy and understanding of patient/customer concerns by listening carefully and responding appropriately. Exceeds patient/customer needs by anticipating, identifying and responding to such needs in a prompt and courteous manner. Focuses on what can be done to improve situations for the patient, co-worker and other customers. Keeps patients/customers informed, explain delays, and provide clear and concise information. Maintains patient confidentiality; respects the privacy and needs of all patients; continually demonstrates actions that indicate an understanding of patient rights. Portrays a positive organizational image through adherence to dress code and maintaining a clean work environment. Recognizes everyone, including patients, visitors and co-workers as customers and treats them with dignity, courtesy and respect. Works at maintaining a good rapport and appropriate departmental relationships with all patient care personnel, promotes a spirit of cooperation through frequent communication. Demonstrates knowledge of and behaviors consistent with standards of conduct and code of excellence. Acts in a way that shows sensitivity for confidentiality, integrity and respect for diversity.

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources., • Confirms all written orders on the requisition match specimen label., • Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture., • Ensures patient has been appropriately identified according to the laboratory SOP., • High school diploma or general education degree (GED) preferred, • Completion of an accredited program in Phlebotomy, • 5-10 years of Phlebotomy experience, • Two to three years medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of computerized billing system Total Rewards The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. While service is our competitive advantage, having a great employee culture is how we get there. • Supervises the activities of the Bell Staff and Driveway Staff. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies., • Supervises the Guest Services staff. Directs all activities to the Guest Services Manager and the Night Manager / HAMS to ensure communications and follow-up on any problems, guest requests or special requirements., • Assists GSM with training and scheduling the staff., • Provides input for Performance Evaluations and recommendation for discipline of staff when needed., • Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone., • Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees. Responds swiftly and effectively in any hotel emergency or safety situation., • Collaborate and communicate seamlessly with co-workers and all departments to ensure organized and professional service, • Greet guests who arrive by opening their car door and welcoming them to the hotel while assisting guests descending from cars., • Issue appropriate valet parking ticket to guests who want car parked. Greet guests and local patrons arriving on foot., • Open hotel doors for all guests and local patrons., • Guide hotel guests to the Front Desk for check-in. Offer services to transport luggage to room and/or escort guest to their rooms., • Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars., • Provide guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests., • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, the local area, in-house events, etc., • Work harmoniously and professionally with all departments., • Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact, • Preference of guest services leadership experience in a luxury hotel, • Excellent reading, writing and oral proficiency in the English language., • Strong selling and interpersonal skills., • High level of creativity and attention to detail, • Ability to handle multiple tasks and make decisions in a fast paced client driven environment., • Ability to remain calm and organized in busy environment., • Strong communication skills, • Hourly Rate: $22.25, • Medical, vision and dental insurance, • Complimentary life insurance, • Short-term disability insurance, • Paid time off and holiday, • 401k Retirement Plan, • Exciting training and development opportunities, • Complimentary employee meals, • Complimentary room nights at Four Seasons hotels around the world, • Discounted employee parking, • And Much More! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Baltimore, MD Salary Range $22.00 - $24.00 Hourly Position Type Full Time Category Regular The clinical duties of the Medical Assistant have a multi-purpose function. The Medical Assistant will be cross trained to perform activities from registration and appointments to administering and documenting immunization shots. The Medical Assistant will cross-train in all departments, namely Internal Medicine, OB/GYN, and Pediatrics. These responsibilities include, but are not limited to: • Participate in the Pre-visit Planning/Huddle process for PCMH compliance., • Follows up with lab reports, imagining reports, and patient referrals during pre-visit planning., • Administers medications, vaccines, urine samples, pregnancy tests, strep tests, etc., as needed., • Assist with maintaining control logs (assist with the refrigerator temp monitoring, oxygen tank check), AED checks, glucometer check, emergency kit lock check, • Prepares patient for providers appropriately based on presenting diagnosis. (Ex. HTN patients get BP prior to seeing provider; DM patients get finger sticks prior and request patients to remove their shoes prior to seeing physician, vital signs, etc.), • Responsible for prescription refill line and electronic prescription requests., • Assist with equipment check and in working order (EKG machine, vital sign machine, etc.), • Distribution of health educational information and resources to patients., • Request discharge summaries from all patients discharged from ED, inpatients or outside office visits., • Ensures quality care is delivered in an efficient and effective manner., • Identifies and reports, facility needs, housekeeping needs and is responsible for maintaining par levels of supplies, • Assists providers with routine patient care and procedures and ensures that patients receive clinical summaries after visit with provider., • Communicates with patients identifying barriers to care., • Responsible for care and collaboration with patient's physician, Nurse Manager about all issues and concerns related to patient's care., • Ensures customer service standards are continuously demonstrated., • Improves patients' quality of life through collaboration and follow-up care., • Ensuring that the patient flow is fluid and constant., • Ensuring that the supplies are well-stocked in the exam room and the central supply area, which is inventoried at least once a week., • Medication Reconciliation during each visit, • Performs screening questionnaires when designated:, • TB, • hearing, • lead, • vision, • cholesterol screening, • PHQ2 and PHQ9, • Performs clerical duties as assigned, which includes the:, • completing and routing referrals to managed care, when appropriate,, • making appointments or registering patients,, • sending out abnormal lab letters after ordering the charts and, • having the providers review the charts for follow-up., • No Show letters and all other duties specific to each department., • Protect patient confidentiality., • Strictly follows OSHA guidelines in assigned departments and when performing skills. In addition to the mentioned duties, when assigned to the appointment desk, they will perform tasks related to a "Clinical Office Assistant." These duties will include: • Adhering to the provider template for scheduling appointments, • Actually, booking appointments for call-ins and walk-ins as needed, • Alerting the Nurse Manager or Director of Nursing of any scheduling problems or concerns while maintaining communication between the front and back triage area, • Enters all pertinent changes and information into the registration and appointment systems, • And maintains a professional, personable demeanor toward patients and co-workers Laboratory Duties: Laboratory duties and responsibilities will include the following: • Collecting blood specimen (capillary, venous finger and heal sticks), reading hematocrits, administering and reading tuberculin tests, testing urine, performing stains and culture tests with slides, performing EKG's when applicable, recording test and related forms., • The Medical Assistant is also expected to maintain orderliness and cleanliness of all work areas, to include maintaining inventory of stocks for lab use and monthly maintenance of the autoclave, • Responsible for the logging of specimen flow in and out of the lab, • Handles and processes urine's, specific to the diagnostic tests., • Is expected to tract all anemia's, Paps, and leads, abnormal labs result via EMR-Link Company / Patient Records: All patient information is held confidential to protect PWHS from liability. Working Conditions: Works in a normal office environment where there is no physical discomfort due to dust, dirt, notice and the like. Work attire: Clinical attire per personal policy In addition to the mentioned duties and responsibilities, the Medical Assistant is expected to comply with all other duties assigned Education / Training: • Graduation from an accredited Medical Assistant Program, • Prefer Certified Medical Assistant Skills / Experience: Prefer 1 3 years of Medical Assistant work experience, with the ability to perform phlebotomy procedures Knowledge and Abilities: • Excellent Customer Service, • Basic computer skills and typing, • Excellent follow through skills prioritization of multiple tasks and attention to detail

Job Description At Roland Park Place, hospitality is at the heart of everything we do. We are seeking a professional, service-oriented Hospitality Associate to create an exceptional first impression for residents, families, guests, and visitors. This position combines concierge-level customer service with resident support, front desk coverage, and daily hospitality services to ensure every interaction reflects warmth, professionalism, and excellence. This role is ideal for individuals with experience in luxury hotels, resorts, concierge services, upscale residential communities, senior living, healthcare reception, or other high-touch customer service environments. Schedule: Tuesday - Saturday 2:30 PM - 11:00 PM What you will be doing: • Greet every resident, family member, visitor, vendor, and guests with warmth, professionalism, genuine hospitality and a sincere desire to create a memorable experience., • Serve as a hospitality ambassador for Roland Park Place by creating exceptional first and last impressions that reflect the community’s commitment to luxury service., • Build meaningful relationships with residents by learning their preferences, recognizing them by name whenever possible, and delivering personalized service that exceeds expectations., • Anticipate resident and guest needs before they are expressed, proactively offering assistance and identifying opportunities to enhance their experience., • Assist residents and visitors arriving and departing the community, including helping with packages, personal belongings, mobility assistance, and escorting guests to their destinations whenever appropriate., • Deliver packages, flowers, mail and other resident items promptly, accurately and courteously while maintaining excellent service, • Provide concierge level service by answering questions, offering directions, coordinating transportation or resident requests, and connecting residents with appropriate services throughout the community., • Take ownership of resident and guest requests from start to finish, ensuring concerns are resolved promptly and following up to confirm complete satisfaction., • Respond to service concerns with empathy, professionalism, and urgency, working collaboratively with other departments to turn challenges into positive experiences., • Operate the front desk in a welcoming, efficient, and professional manner, including, answering telephones promptly, directing calls, registering visitors, and supporting reception operations., • Communicate effectively with multiple departments to ensure seamless service and timely fulfillment of resident needs., • Maintain a polished, organized, and welcoming appearance throughout the reception area, lobby, and other public spaces, recognizing that every detail contributes to the resident experience., • Protect resident privacy and maintain confidentiality while handling sensitive information with professionalism and discretion., • Observe all safety and security procedures, remain alert to potentially unsafe conditions, and respond calmly and appropriately during emergencies., • Perform other hospitality related duties as assigned. What we are looking for: • Ability to uphold our core values and follow policies and procedures., • High school diploma or GED required., • Minimum of 3 years of experience in hospitality, concierge, front desk, senior living, healthcare, hotel, luxury residential living., • Strong interpersonal skills with the ability to interact respectfully with older adults, families, visitors, vendors and team members., • Ability to multitask, prioritize, and remain calm in a busy environment., • Basic computer skills, including email, typing, scheduling systems., • Valid Maryland driver’s license and satisfactory driving record., • Ability to read, understand, and follow written procedures, safety guidelines, schedules, and resident service instructions. What we offer: Our Full-Time associates are offered competitive wages and a best-in-class benefits package which includes: • Medical/dental/vision insurance effective 1st of the month following hire date, • Company-paid life insurance/short-term disability/long-term disability, • Legal plan, • Identity Theft protection, • Pet insurance, • Group Critical Illness Insurance, • Hospital Indemnity Insurance, • 12 Paid Sick days, • 2 weeks (80 hours) paid Vacation days, • 9 paid Holidays (including your birthday!), • 403(b) retirement with a 4% company match after 90 days of employment, • Free meals, • Free area attraction tickets, • Tuition reimbursement, • Employee Hardship Fund, • Employee assistant program, • Free on-site parking, • Discounted MTA passes, • Free education/training classes, • PayActiv (daily pay), • Hospitality On Call Pay We have a culture of development and offer further career opportunities and advancement for our associates. Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #5 in the Nation, and Certified as a Great Place to Work. Tuesday - Saturday 2:30 PM - 11:00 PM 40 hours per week. 80 hours bi-weekly

Job Description Responsible for managing all requests for Family and Medical Leave, Short-Term Disability, and other medical certification documentation for all OB/GYN ambulatory sites. Provide front desk coverage as needed and function as front desk float across ambulatory sites to support operation and patient care needed; other duties as assigned. ESSENTIAL FUNCTIONS • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., • Serves as lead worker and trainer for junior level staff., • Exhibits advanced level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs., • Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED), • Three to five years medical office experience, • Current knowledge of payer requirements for referrals and pre-authorization, • Experience in front and back office operations, • Knowledge of billing and coding for medical services, • Strong customer service skills, • PC proficiency Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

Job DescriptionCompany Description The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 3rd consecutive year. We pride ourselves on delivering the absolute best in service, cuisine, and ambiance. We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunities to grow, learn, and build a career. Job Description The Ivy Hotel is seeking a Concierge to join our growing team. The ideal candidate is a proven team player with previous customer service experience, preferably within the hotel industry. The candidate must have excellent computer and communication skills in English (bi-lingual/multilingual is a plus). The candidate must be detail-oriented, service-oriented, able to multitask, and able to sell all aspects of the hotel (Rooms, Restaurant, Spa, Meeting space). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assures that the reservations & concierge desk is covered and maintained at all times Responsible for welcoming, check-in, and check-out of Guests Welcomes guests upon arrival in an efficient and friendly manner, using guest name whenever possible, and arranges for luggage to be delivered in a timely manner Utilizes a variety of computer systems to create or edit reservations, run daily reports, monitor room rates and availability Reviews arrivals and departures for guest preferences and works closely with other departments (Food and Beverage, Kitchen, Housekeeping, Maintenance and Valet) to ensure perfect customer service & satisfaction Handles all guest interactions and responds to guest requests (in person, by phone or email) with the highest level of hospitality and professionalism Resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operation, key hotel personnel, in-house events, directions, etc., and accommodates special requests whenever possible Performs courtesy calls to guests and logs responses in corresponding logbooks, making sure to follow up where necessary Posts and adjusts charges and information on all folios and accounts and provides appropriate backup to Financial Services. Settles bills accurately through credit card or cash transactions. Processes all external and internal calls either by redirecting calls or assisting the caller Assists with evening In Suite Dining order taking and delivery Understands the hotel identity and upholds all service procedures and communication standards as outlined by The Ivy Standard Operating Procedures Works harmoniously and professionally with co-workers, supervisors, and managers - assists with responsibilities and duties in the absence of, or due to heavy volume in the areas of the Concierge, Bell Staff, Room Service, Maintenance and Housekeeping departments Handle and distribute emails, voice messages, and written messages for personnel and hotel guests Qualifications Required: Previous hotel and customer-related experience is an asset Associate Degree or higher Must be available to work weekends and holidays - Will be required to work varying schedules, including Overnight, to reflect the business needs of the hotel. Must possess outstanding guest service skills and sophisticated verbal communication skills Proof of eligibility to work in the United States is required Must have basic computer skills and general knowledge of Microsoft Office Ability to focus attention on guest needs, remaining calm and courteous at all times Desirable: Prior experience as a front desk/reservations agent Opera Cloud knowledge Hospitality degree Fluency in one of the following languages: English, Spanish, French Additional Information Benefits: Paid Vacation and Holidays Medical and Dental Insurance Short and Long Term Disability Insurance Basic and Optional Life Insurance Retirement Savings Plan

Job DescriptionDescription: Our team is looking to add a motivated Full-Time Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to identify and correct potential security problems (locking doors after hours, etc), • Ability to work alone and work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Medical AssistantAssists physicians and nursing staff in the care of patients. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Me

Medical AssistantAssists physicians and nursing staff in the care of patients. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Co

Previous experience as a Medical Receptionist or in a similar role is preferred. Previous use of electronic medical records platform. Knowledge of medical terminology and administrative processes.