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Company Description Busy Ophthalmology Practice Role Description This is a full-time on-site role for a Front Desk Receptionist located in Brooklyn, NY. The Front Desk Receptionist will be responsible for welcoming patients and visitors, answering and forwarding phone calls, scheduling appointments, and managing patient information. Daily tasks include performing clerical duties such as scanning, data entry, and clerical duties. Providing excellent customer service and ensuring smooth administrative operations are key responsibilities of this role. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Computer literate Strong Communication and Customer Service skills Ability to multi-task and manage time efficiently Previous experience in a medical or healthcare setting
My Sight Eyecare provides eyecare services and eyewear for our clients. We are looking for someone who is personable, motivated, and enthusiastic in serving our client's need. Knowledge of vision and medical insurance is highly recommended. We are looking for the right candidate to grow with our team and to strive to provide our clients with the highest standard of care. Position Overview: The Optical Sales Associate / Receptionist will play a vital role in providing exceptional service to our patients, from check-in to check-out, assisting with pretesting, discussing eyewear options, and promoting additional services such as dry eye treatments. The ideal candidate will have strong communication skills, a passion for sales, and a desire to contribute to the success of our practice. Responsibilities: Check-In Role: Greet patients warmly upon arrival and assist with check-in procedures. Explain copays, insurance benefits, and any pre-testing requirements. Provide assistance with pre-testing procedures when and where needed. Assist patients in selecting eyewear options while waiting for their appointment. Check-Out Role: Greet patients promptly after their exams end and assist with the check-out process. Review insurance benefits and copays with patients. Discuss eyewear options, including frames, lenses, and contact lenses. Provide invoices and assist with payment processing. Patient Care: Be knowledgeable about medical and vision copays to ensure accurate billing. Monitor patients' prescriptions midway through their exams to anticipate their eyewear needs (contact lens and/or glasses) Discuss treatment options for conditions such as dry eye and provide pricing information. Be attentive to sanitizing all equipments, trial frames and pupillometer in front of patients when pretesting Appointment Management: Schedule appointments with consideration for paperwork, asking patients to arrive 10 minutes early for their first session. Verify all insurances before the patient’s arrival. If patients are not eligible for exam or eyewear, inform the patients ahead of time so they know what to expect Carefully manage both zocdoc appointments and online booking appointments to avoid double booking. Sales Duties: Encourage patients to consider both glasses and contact lenses during their visit. Assist patients in maximizing their insurance allowance for frames and offer discounts for same-day purchases. Educate patients about UV protection, transition lenses, and available rebates for contact lenses. Assist in researching frame backstories to enhance the sales experience. Perform small adjustments on eyewear when necessary. General Responsibilities: Assist with inventory management and product ordering. Collaborate with team members to ensure efficient workflow and exceptional patient care. All other duties and responsibilities, as assigned by Dr. Pan and the Optician Manager Shared Responsibilities across team members: You will provide support to your colleagues in the shared responsibilities including, but not limited to, the following: Performing cleaning duties to maintain a clean and organized store environment. Greeting patients and explaining benefits and allowances during check-in. Assisting patients in browsing frames and providing recommendations. Conducting intake and referral sessions. Ensuring timely email communication of receipts and rebates to patients. Collaborating on sales strategies with the Dr. and other team members to increase both glasses and contact lens sales. Qualifications: High school diploma or equivalent; additional education in optometry or sales is preferred. Prior experience in customer service, retail, or healthcare settings is advantageous. Strong communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Proficiency in using basic computer software and familiarity with optical equipment. Willingness to learn and adapt to new procedures and technologies. Job Types: Full-time, Temporary Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule: Day shift Supplemental Pay: Bonus opportunities Experience: Optical: 1 year (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person
Job Summary Bilingual Medical Assistant & Receptionist (English/Spanish) (Polish/Russian) will play a vital role in collaborating with a team of doctors and nurse practitioners in translating and supporting clinical staff to ensure efficient operations of the clinic. This includes accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance of healthcare regulations. The goal is to complete all activities accurately, with high quality in a timely manner. Responsibilities - Assisting clinicians in translating Spanish speaking patients, prep patient IV’s, perform EKGs, document medical history and vital signs. - Maintain the exam room between patient use to ensure cleanliness for the next patient. - Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions. Taking the appropriate measures, or if needed, delegating it to a nurse or provider. - Conduct outbound calls to patients, scheduling in office and telehealth appointments, providing instructions, gathering information and addressing concerns. - Verify patient insurance coverage and review prior authorizations requirements. - Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct. Skills - Proven work experience as a bilingual medical assistant & receptionist (English/Spanish) - Knowledge of medical office management systems and procedures - Excellent time management skills, detail oriented, ability to multi-task and prioritize work - Social perceptiveness and service oriented - Excellent written and verbal communication skills - Strong organizational and planning skills - Proficiency in MS Office and patient management software - Proficiency in Electronic Medical Record (EMR) system - BLS Certification (Preferred) - Certified Medical Assistant (Preferred) Experience 1 Year experience (Preferred) Entry level candidates will also be considered Schedule Full Time M-F Location Brooklyn, NY 11210 Job Type: Full-time Expected hours: 40 per week Benefits: - Paid time off Medical Specialty: - Cardiology Schedule: - Monday to Friday Work Location: In person
** Medical Receptionist – Genesis Health** Location: New York, NY (Midtown Manhattan) Schedule: Full-Time Reports To: Clinic Manager Only applicants who meet the minimum of one years of medical office or relevant healthcare experience will be considered. We will not respond to candidates who do not meet this requirement. ** About Genesis Health** Genesis Health is NOT a hospital—it’s a private, boutique clinic offering personalized, high-touch care in a calm, luxurious environment, free from the chaos and impersonal atmosphere of traditional hospital settings. Our client base primarily consists of high-performing professionals and affluent individuals who prioritize wellness, clarity, and control in their healthcare. Position Overview The Medical Receptionist is key to our patient experience, facilitating smooth navigation of our services with professionalism and empathy. This role combines administrative proficiency with compassionate patient interaction, reflecting our commitment to exceptional care. ** Key Responsibilities** • Patient Onboarding & Scheduling: Coordinate initial consultations, manage appointment calendars, and ensure timely follow-ups. • Insurance Verification: Confirm patient eligibility, process pre-authorizations, and liaise with insurance providers. • Communication Liaison: Act as the primary point of contact for patient inquiries, providing clear and empathetic information. • Data Management: Maintain accurate patient records, update electronic health systems, and ensure confidentiality in compliance with HIPAA. • Process Improvement: Collaborate with team members to identify and implement operational enhancements. ** Qualifications** • Education: Bachelor’s degree in Healthcare Administration, Nursing, or related field preferred. • Experience: Minimum of 2 years in patient-facing roles within healthcare settings. • Skills: Proficient with electronic health record systems, strong organizational skills, and excellent interpersonal communication. • Attributes: Demonstrates empathy, attention to detail, and a proactive approach to problem-solving. ** Compensation** • Hourly Rate: $25- 30/hour • Bonus: Eligibility for 5% sales commission bonuses after completing the 3-month probation period. ** Why Join Genesis Health?** • Boutique Environment: Private, peaceful clinic setting designed for high-performing professionals. • Career Growth: Clear pathways to advance into leadership roles within operations, patient experience, or clinic management. • Exceptional Culture: Supportive, professional team that values empathy, collaboration, and continual growth. • Perks & Benefits: Access to wellness treatments, professional training opportunities, employee-focused wellness incentives, and generous sales commission structure. • Prestigious Client Base: Serve sophisticated clientele in a modern, prestigious location in Midtown East, NYC.
Employment Type: Full-Time Compensation: $18.00 – $22.00 per hour (commensurate with experience) Position Overview: We are seeking a proactive and Bilingual Medical Front Desk Receptionist to join our team. The ideal candidate will be fluent in English and Spanish, possess strong interpersonal and computer skills, and have experience or knowledge in physical therapy settings and no-fault insurance procedures. Key Responsibilities: - Greet and assist patients courteously and professionally. - Manage multi-line phone systems: answer calls, schedule appointments, and direct inquiries appropriately. - Verify patient information and insurance details, with a focus on no-fault cases. - Maintain and update electronic medical records accurately. - Coordinate patient flow to ensure timely appointments and minimize wait times. - Handle billing inquiries and process payments. - Collaborate with physical therapists and administrative staff to support clinic operations. - Ensure compliance with HIPAA regulations and maintain patient confidentiality. Qualifications: - High school diploma or equivalent; associate degree preferred. - Minimum of 1 year of experience in a medical front desk or administrative role, preferably in a physical therapy clinic. - Bilingual proficiency in English and Spanish is required. - Familiarity with no-fault insurance and workers' compensation processes is preferred. - Proficient in using electronic medical record (EMR) systems and Microsoft Office Suite. - Excellent organizational skills and attention to detail. - Strong communication and interpersonal abilities. - Ability to multitask and thrive in a fast-paced environment. Benefits: - Competitive hourly wage. - Paid time off and holidays. - Opportunities for professional development and training. Application Instructions: Interested candidates are encouraged to submit their resume and a brief cover letter outlining their relevant experience and language proficiency
We are a cutting edge womens' diagnostic facility offering unique technology and expertise and an exceptional patient experience in Manhattan's East Side. We offer painless breast mammography, a full range of ultrasound services and genetic testing. We will be opening in mid-July 2025. We are seeking a full-time medical receptionist with the following responsibilities: Handle incoming patient calls, physician referrals and correspondence Schedule appointments for various diagnostic services ensuring optimal efficiency and patient experience Prepare patients for their visits with clear pre-appointment instructions Manage appointment confirmations to minimize no-shows Greet and register patients in a professional and welcoming manner (we will be using digital means for registration and form completion wherever possible) Verify patient insurance information and explain our payment policies in a professional manner Collect and process payments Manage electronic health record system for patient information Coordinate with clinical staff to ensure seamless patient flow Maintain office supplies and equipment Ensure compliance with healthcare privacy regulations Create a positive first impression for the clinic Manage the patient experience from initial inquiry through service completion Track and order clinical and office supplies and manage the appearance of the office environment to reflect our bespoke service levels Pay is competitive and commensurate with experience. We offer health insurance and paid vacation and sick days. Please contact us and include a resume. Thank you.
Bilingual Cantonese medical receptionist FT/PT check health insurance (eligibility, deductible, co-payment, co-insurance) We are seeking a Cantonese speaking professional and friendly Receptionist to join our team at a busy optometry clinic. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information in compliance with HIPAA regulations.
Overview Medical Clinics of NYC is seeking a reliable, detail-oriented, and personable Medical Receptionist / Office Assistant to join our dynamic team. This position is vital to ensuring smooth day-to-day operations and delivering exceptional service to our patients and visitors. Responsibilities - Greet and check in patients in a friendly and professional manner - Schedule and confirm appointments via phone, email, and patient portal - Answer and direct incoming calls, take messages, and provide accurate information - Verify insurance information and obtain necessary authorizations - Collect co-pays and manage billing inquiries - Maintain and update patient records and ensure confidentiality - Assist with filing, scanning, faxing, and other administrative tasks - Support medical staff with documentation and follow-ups as needed - Keep the front desk and reception area clean and organized - Manage office supplies and inventory - Coordinate with other departments to ensure optimal patient care Required Skills and Qualifications - Proficient in office management practices with strong computer literacy skills. - Excellent organizational skills to manage multiple tasks effectively while maintaining attention to detail. - Knowledge of medical terminology and insurance verification. - Previous experience in a medical office or clinic setting is a plus. (Freshers can apply!) Join our team as a Front Desk Receptionist where you will play an essential role in delivering outstanding service while contributing to the overall success of our organization!
We are seeking a Front Desk Receptionist to join our team. We offer competitive salary rates and we provide great benefits. Job Duties: Be on time Be respectful Able to answer the front desk phone and able to transfer calls Schedule appointments for patients Register new patients Verify medical insurances Assist patients with any questions or concerns they have Must be able to maintain confidentiality of any and all records Qualifications: Must be able to speak English and Spanish fluently Must be able to work a flexible, full day schedule from 9am-5:30pm Must be organized, neat, and have good time management Must be able to work under pressure during busy hours Must be knowledgeable about general insurance and medical information Must be computer literate (i.e: use Microsoft Office, scanning machine, Medical Office software for scheduling) Benefits: Negotiable salary Flexible work schedule We offer training Everything is negotiable! Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Schedule: 8 hour shift Ability to Commute: Brooklyn, NY 11204 (Required) Ability to Relocate: Brooklyn, NY 11204: Relocate before starting work (Required) Work Location: In person
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person
职位概述 我们是一家位于曼哈顿唐人街的诊所,现招聘一名工作专注、行事严谨、待人友好、擅长团队合作的前台接待员/秘书. 岗位职责 以专业、友善的态度接待患者及访客; 接听电话、安排预约、处理患者咨询,确保信息传递高效准确; 整理、归档患者病历,执行日常医疗行政支持工作; 负责医疗保险资格审核及相关资料处理; 严格遵循《健康保险流通与责任法案》(HIPAA)规定,保护患者隐私; 与医护团队紧密合作,优化工作流程,提升服务效率; 协助测量患者生命体征(vital signs),并引导患者进入诊室。 任职要求 中英文流利(必须会普通话 & 英语),具备良好的沟通能力(必需); 可以合法工作,报税(必需) 责任心强,待人友善,擅长团队协作; 加分技能: 能熟练测量生命体征(vital signs); 能使用广东话或福州话 或两种语言沟通者优先; 医疗机构、诊所、医院或牙科前台工作经验。优先 无经验者提供培训 待遇优 有意者请发简历 请注明 你是如何知道这则招聘信息的 Our Manhattan Chinatown- based clinic is seeking a focused, detail-oriented, friendly, and team-oriented Front Desk Receptionist/Secretary to join our healthcare team. Responsibilities Greet patients and visitors with professionalism and friendliness; Answer phone calls, schedule appointments, and handle patient inquiries efficiently and accurately; Organize and file patient medical records and perform daily administrative tasks; Assist in insurance eligibility verification and documentation processing; Strictly comply with HIPAA regulations to protect patient privacy; Collaborate closely with the medical team to optimize workflow and enhance service efficiency; Assist in measuring patient vital signs and guide patients into examination rooms. Requirements Fluent in Mandarin Chinese and English with strong communication skills (required); Allowed to work legally ( required) , Highly responsible, friendly, and a good team player Preferred Skills: Ability to accurately measure vital signs; Prior experience at a medical office, clinic, hospital, or dental front desk. Note: Applicants without prior experience are also welcome; we provide comprehensive training. no overtime is required, ensuring a healthy work-life balance. Good working environment If you interested please send to us your resume . Please note where did you know about this advertisement .
CURRENTLY HIRING InstaVet Urgent Care is on the lookout for a Customer Care Specialist to join their AMAZING team! The Care Specialist is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face. Our Ideal Candidate Exceptional customer service and communication skills Is self-motivated and able to work independently Is a great team player Job Responsibilities Include, But Are Not Limited To Answer phones and greet clients and patients Accurately enter client information, collect payments, and print receipts Maintain an individual cash box which is to be balanced at the end of each shift Consistently provide exceptional customer service in a positive manner Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Qualifications: The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face Exceptional customer service and communication skills Is self-motivated and able to work independently Responsibilities: The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times Answer phones and greet clients and patients Benefits: Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Job Type: Full-time Pay: From $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 10 hour shift Weekends as needed Work Location: In person
Join Our Team as a Medical Assistant! Atrium Medical is a state-of-the-art internal medicine and primary care practice in Midtown Manhattan. With a small team of providers and a warm, collaborative culture, we pride ourselves on providing exceptional care — and creating an environment where team members feel supported and valued. Why Atrium? Flexible schedule – better work-life balance than many clinical settings Prime Midtown location – easily accessible via public transit Competitive compensation – pay reflects your time and effort Clinical Duties Room patients and record vital signs Assist physicians during exams and minor procedures Draw blood and perform EKGs when requested Collect and process lab specimens Front Desk Operations Greet patients and visitors warmly and professionally Manage patient check-in/check-out, verify insurance, and collect copays Schedule and confirm appointments via phone and EHR Answer incoming calls, route messages, and handle inquiries Process referrals, medical record requests, and prior authorizations Coordinate with clinical staff to ensure smooth patient βlow Uphold patient confidentiality and HIPAA standards